I believe you're next customer will be equally has satisfied with your service.
Kelvin B.Customer Reviews for U-Haul Moving & Storage of South Greenville
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Explain the whole process better I feel as if I was overcharged I would have never rented the U-Haul in the first place if I would've been made aware of the charges, they basically picked how many miles I thought I would drive which was all five out 50 miles from what I would've probably chosen if I would've known basically was charged 320 some dollars when was expecting that by the means, The worker there was more interested in talking to his buddies that he was taking care of me and I feel like the neglect or that it is why I was charge way more than what I thought I was going to be on I called to discuss this with him I was treated like a piece of crap and hung up on after I started to talk back with them and explain my situation very rude very neglectful and I guarantee you I will never use this U-Haul location or possibly any U-Haul ever again,
Nian H.Nothing everything is very professional and I love everyone there form DJ Q B.A.S.S ENT DJ's 💯💯
Quentin N.Clean equipment out and sanitize it better.
James C.Everything went exceptionally well the employee Tiesha Brown was very helpful & I would just recommend turning the A/C on next time…
MARQUAN B.Just keep doing what u are doing
Tamera R.Great customer service.
FRANKIE B.Everything went great for me. So keep the great work up. Thank you .
Minnie H.Sales was Courteous and pleasant.
Phillip L.This was my second rental from this site, and The staff were friendly and knowledgeable. Will be first on my list, when a rental of this type is needed in the future. wea
wendell A.Tisha was a great help! Fast and easy check out and return process!
Jeff M.Nothing… great service
Sandra M.i was completely satisfied with the service from beginning to end. everyone was helpful and kind and eager to meet your needs.
Judy J.Nothing. Everything was perfect and my customer service experience was wonderful.
Carlos M.Service was great Truck was clean.
Steve H.The vehicle was clean but had a smell that made me keep windows down.
ALEX B.Make sure the tires are properly inflated before renting a vehicle
Wanda M.Nothing everything was excellent
Michelle B.it's fine. tks.
francis M.This location & all workers are super awesome. The person who assisted me had everything ready &.... that was a perk because I was literally scrambling to get things done. I'm so grateful for all help with this chaotic move. This Uhaul location feels like family because they genuinely care about all customers. I'd recommend them to everyone.
Maria S. | First ImpressionsFayetteville and Greenville, NC staff were great!!!
Myainya D. | Online Move InAll reps were very kind and explained everything in detail and offered help when I couldn't do something
SANDRA M.Staff was great and very responsive. The customer in front of us was not, but the staff did a great job attempting to do all they could to appease and unappeasable person.
James W.For the most part I was happy with the storage here. I used the RV storage area. We rented for a few years and in that time our cost went up about 10% per year, which was way too much and is now priced out of the market. In addition to that our light in our space was out for over a year even after repeated requests for getting it fixed. That light being out made backing the camper in after dark very challenging as we needed a few flashlights sitting by stuff to make sure we didnt hit a pole or the property beside us... so I could never do it alone either. We also had some sitting water under our camper, which again had multiple requests to fix it as my tires sitting in standing water makes them rot faster. If the company isnt willing to keep the property upkept and usable AND then continues to raise prices it was not good for me any longer. I now have the same type storage for 30% less... so the same price I paid Uhaul a few years ago. with moderate price increases and getting things fixed I would of stayed, but things went too long not being addressed.
ADAM Z. | Overall ExperienceNo suggestions. Great employees.
JEREMY K.Everything above is true. Mostly that got me was the courtesy and price. Very clean
melvin w. | First ImpressionsAfter traveling 600 miles in a loaded 26 ft Uhaul rental to this facility where I was also renting a storage unit, I was told that the unit I rented was given away to someone else that morning. We spoke to someone on the phone prior to rent the unit and gave all information (name ,address, credit card) and received an email confirmation. To my surprise on arrival there that day it meant nothing. End result I had to take the only available smaller unit that does not house all my belongings. Very unsavory.
Anthony L.Mrs Brown went out of her way to help me. Took just a couple minutes for pickup. Thanks for all the!!
Stuart B.Customer service was always friendly and professional. I used uhaul for RV storage, trailer rentals and supplies. Very happy with uhaul.
LLOYD J. | Overall ExperienceTruck seatbelt sensors were broken and not registering being securely fastened. The truck bed sensor had to be reset repeatedly in order to stop it from making the warning sound. The dash protector plastic face was cracked and marked for repair and difficult to read dash info. The driver seat forward/back position adjuster bar was stuck and did not reset position easily. The passenger side mirror was stuck in a very wrong angled position even when I tried to manually reset it. This truck mostly functioned but needs maintenance badly for safety reasons. By far, the worst uhaul truck I've ever had or ridden in. :(
Nichole C.Great experience
Scott C.I will for sure return if i need you again. Your staff were very kind and helpful. Gracias.
william p. | Overall ExperienceVery pleased with the quality of the product and very pleased with the service I received
Chris D.The services was great
BARBARA B.Great, friendly service!
Mark M.Great customer service at this location. Check in and check out were both great experiences. Availability of needed products was also impressive. Everything I needed was there and convenient. Will definitely be back and will definitely recommend to others!
JEREME S.Thank you great customer service!!!
Nequita B.To improve for the next customer, you can proactively warn customers that reserving a storage unit ahead of time is meaningless. I reserved a storage when I reserved my one way uhaul only to find out, after driving 2.5 hours, that my reservation didn't mean anything and that I didn't have a storage unit. It was very frustrating and inconvenient to say the least.
Shaquandra L.Friendly staff, helpful.
Michael H.Thank you for good service…
NEQUITA B.Very clean. Excellent price. NO bugs sited during my entire usage of the facility.
Lavonya R. | Overall ExperienceGreat staff very friendly service
Wayne S.Make the website work better when returning. It would not let me go pass location and my location was on. If the store was not still open how would I have been able to turn my truck back in and you know it was on time. Also I hope I'm not charged the $20 check in fees since the website wouldn't let me
TAMMY B.Have more pickup trucks available at site.
ARNOLD S.This location is outstanding Very well maintained staff is always friendly and helpful
Nick K. | Online Move InI rented 2 U boxes and picked them up on separate days. 1st one was fine, 2nd was horrible Covering was torn and tattered and couldn't be closed and the tongue jack was broken. Attendant had to lift tongue for hookup. I asked how I was to disconnect and connect and was told to use my car jack, which I did. After trailer was loaded, tried to reconnect and trailer slipped off Jack. had to unload before hooking up (too much tongue weight) and I returned trailer early. No refund available. Very dangerous and very poor customer service.
DANIEL U.The Auto Transport was shown and all the required connections explained, so this made my loading and unloading a lot simpler, Will definitely rent another, if I need to move a car from 1 location to another and no other driver is available. tea
WINDELL A.We got out of the truck while it was running and the door locked. I feel this is a safety issue as normally cars nowadays don't lock if the key is in the ignition and running. I called the store to see did they keep a spare key that I could pick up and they told me I would have to call a locksmith. I did call Uhaul roadside assistance and they were very helpful.
TINA P.I told the lady there that the mileage on the truck did not match the mileage on the paper she gave me she didn't do anything to take care of it then I put the gas back on what it was she has The nerve to charge me two gals for nine dollars I know the gas was back the way I got it I been going there for 2 years thst was The worst experience I had dealing with that lady
THOMAS F.I was taken care of promptly and the young lady was very nice and kind, explained everything in detailed. Very good customer service, took the time to walk me to my unit, so I would not have any problem finding it later.
Sharon H. | First ImpressionsNothing. It was perfect! The staff was great! The process was so wasy
Deborah P.I moved several times during my time in Greenville, so I not only used the facility for truck rentals, but also storage and moving supplies, as well. All of my experiences with them were great. The staff was extremely helpful. In particular, I booked a truck for a one-way to Chattanooga, however, when I arrived on the morning of my relocation, the my truck was not back when scheduled, and of course the driver would not answer their phone. The staff member quickly searched and booked me the same truck just a few miles away. I was already stressed about my trip, but was put at ease with his actions. My only suggestion would be to limit the number of carts each customer can use at one time when transporting their belongs in or out of the climate controlled storage building. There were several times when a number of us had a long wait or were forced to carry our things to our units because someone was using 3, 4 or 5 carts at a time. That being said, I would HIGHLY recommend this safe, clean and customer friendly facility.
kelvin t. | Overall ExperienceWould be nice to have the employee walk you around the truck/trailer showing you that it's clean and in good operating condition. I had to sweep out dirt and rusty metal from the previous user. Expected that to be done but found that it wasn't when I got to my destination later that day.
BRADLEY W.Excellent pickup and dropoff experience - no waiting. Truck was in great condition.
CATHERINE L.I have always had great experiences with this company. The staff are very friendly, attentive and the prices are great as well.
MATTIE C.I was disappointed this past week after the snowfall. You guys did nothing to clear the access area of snow and ice. Fortunately I had a snow shovel in my unit. We were moving out our things out but had to shovel the loading area as best we could. People were slipping after getting out of their cars going into the facility. It was very dangerous. I don't know if anyone fell. I don't know what happened to your staff but your business did not do what it could to keep customers safe. I and several others at the time were very disappointed. Also, if the alarms go off and nothing happens what is the point of having alarmed units? People know that the alarm will stop and they can just keep doing what they were doing. Lastly, you need more flatbed carts. More mattress carts than flatbed carts don't cut it. Overall, we had a pleasant rental but the last couple of weeks did not foster a good experience. Because of these concerns I would have to think twice about recommending you in the future.
JAMES P. | Overall ExperienceThe electric at our post did not work as the breaker was tripped. Our batteries were dead after the 6 months storage. They were brand new so too bad for us! I wish there was a check in your system to avoid this problem. Thanks. Anita and William Carr
Anita C. | Overall ExperienceStaff was helpful storage unit was clean and my belongings was just like I got them . I took them out I didn't have to worry about no rodents .belongings""awesome place to keep your belongings I recommend you anytime wonderful place very clean.
Angela H. | Overall ExperienceThanks for good service
CLEE W. | First ImpressionsI had difficulty with the staff getting my name spelled correctly and even with getting the correct spelling for an email that only had four letters to get right. After reserving a van I was called the day of and told that the person who had it before me needed it for an hour longer. I did not feel the staff looked for other solutions but rather I had to suggest things. I offers also was not given the $50 for my reservation not being honored.
deirere b. | Overall ExperienceFirs time using this service and was pleasantly surprised at how helpful and easy it was to use this service and yes I would recommend this service to a anyone.
Sid M. | Overall ExperienceWant to thank Michelle at the S. Memorial Bld location for all her help ❤❤
Rhonda D. | Overall ExperienceThe staff were always helpful and friendly. Always smiling faces.
gerber products company d. | Overall ExperienceClean facility and nice professional people
FELIPE C. | Overall ExperienceThanks for keeping the place nice and clean, very professional people willing to help as much as they can
FELIPE C. | Overall ExperienceWonderful facility. Very clean-staff friendly-love the return policy for boxes.
DONNA S. | Overall ExperienceYour facility is fine, our company can use your storage because attendants said the on name on the drivers license had to be on the account and the the name of our company, which would be paid thru not individuals name.
jim m. | Overall ExperienceI had an RV spot and was unable to use it all summer due to someone parking their trailer in my spot. Talked to several people including the manager and nothing was done. Very disappointed. Willing to take my money but not willing to help correct the situation. Their response was "just park in an open spot". Well, that would create the same problem for someone else. A great facility but would not recommend.
Shawn H. | Overall ExperienceWonderful staff. Young lady very helpful. Love idea of refund on items not used. No longer go to Lowes for boxes.
DONNA S. | First ImpressionsI have used Uhaul Storage for many years and I'm a 100% satisfied customer. I will only use Uhaul storage to protect my belongings. Their buildings are so safe, secure and clean.
Tammy W. | Overall ExperienceThe staff at the Uhaul storage facility in Winterville NC are amazing. They are helpful and kind.
kATHERYN v. | Overall ExperienceThe guys that helped move us had lots of confusion about payment
Lizette B. | First ImpressionsPay later were.good
MARY S. | First ImpressionsThe staff is very helpful and professional. The faculty is clean and secured.
Tabitha T. | Online Move InI never had any issues or complaints with the facility or the staff.
Erin H. | Overall ExperienceThis is my favorite UHaul location I've ever worked with. The staff has always been friendly and helpful. I had to move last minute and the staff really went above and beyond to accommodate our needs. I highly recommend this place for all rental, storage and moving needs.
Anna I. | First ImpressionsPrices could be a little lower for RV storage
THOMAS J. | Overall ExperienceStored our RV great facility
STEVEN M. | Overall ExperienceVery highly recommended
JENNIFER T. | Overall ExperienceLockout policy is ludicrous. No contact info for in-town locksmith for out of towners.
Tionna E. | Overall ExperienceEverything was great.
Gwendolyn Y. | Overall ExperienceVery friendly staff, helpful and knowledgeable.
Kimberly J. | First ImpressionsThe facility is very nice and clean and I really like that
Teresa G. | Online Move InStaff always helpful and courteous. Kept the storage unit much longer than anticipated originally and have recommended this facility to friends multiple times.
Richard B. | Overall ExperienceAwesome location, & staff
VICKIE A. | Overall ExperienceAwesome place clean and cool the way to to go
Angela H. | First ImpressionsThe facility was well kept
joyce s. | Overall ExperienceBeautiful clean RV Storage site
Anita C. | First ImpressionsEveryone has been very professional and helpful
cathy w. | First ImpressionsThe staff was patient and kind with my questions, I feel very safe in the building and unloading at night. Highly recommend.
Lisa K. | Online Move Ingreat place to store and preserve personal property
John O. | Overall ExperienceMichelle was first class. Excellent service.
wesley d. | First ImpressionsWe struggled moving our things out due to the slide door being locked because it was before office hours. I just think if you check in, verify yourself and have a storage unit there, the slide door should at least work for you after that.
Danielle T. | Overall ExperiencePlease have my neighbor clean up the area. They are taking up a lot of room and the floor machine is behind my spot. Also have cement blocks broken that need cleaning up.
Douglas L. | First ImpressionsThe best place in town for your storage and moving needs. I highly recommend it.
SABINE H. | Overall ExperienceFriendly- quick-easy!! We store a 39’ RV and uhaul makes it easy to store
Porter K. | First ImpressionsCommunication No card access was given
Vincent H. | Online Move InInitially attention to detail was a bit lacking in the process of check in. No lock was provided though I paid for one, nor was there one in the unit. The process of swiping in was mentioned but not WHY you swipe in (i.e. you set off an alarm if you access your unit without swiping in) & swiping out was not mentioned at all. Fortunately, there are signs & I asked a young lady to clarify the process (Keisha? Maybe her name was... Lovely African American young woman) She's an asset for sure. Very pleasant and helpful. She clearly explained the check-in/out process & fetched me a lock while I was unloading and she opened the lock package as well. The facility is new and that helps with cleanliness. When I returned today a bar of soap that was in the elevator yesterday was now a ground up purple mess along with other bits of trash. Not a big deal but the elevator is essentially the front door for everyone who accesses their unit. The signs says 24 access is possible upon request but I was told only the GM could approve it. This is minor but it would be nice if there were always someone on hand who trusted make those decisions. All in all though, very good experience from start to finish. Highly recommended.
Charity V. | First ImpressionsJust disappointed that people allowed to keep tow vehicles hooked up and in travel ways. Very much restricted turns and parking long rigs also know people came in and out with no access to be there and roamed around. They drove in when someone opened gate and then waited to leave when gate opened from inside saw this several times. That's very alarming and forced me to go over there every week to check on my boats. Not as secure as it should be. Very nice place but this needs to be addressed I think. Will be back in July. Thank you
wesley d. | Overall ExperienceThe space was clean and ready for move in.
Loyd S. | First ImpressionsCody knew exactly how to handle everything at once somehow, all in a professional timely manner. Extremely helpful and approachable individual.
Eileen C. | First ImpressionsAll good!
Bob W. | First ImpressionsGreat peoples to work with
Roosevelt H. | Overall ExperienceThe young lady I talked to about my account was very friendly and courteous. She was able to help me with my billing question.
Queen B. | First ImpressionsEmployees should wear face masks. No one had a mask on. Not very considerate of the Customers.
Nelson T. | Overall ExperienceCody is so nice. I always am so happy when I get Cody. We always have a nice conversation while he is processing my payment. He is professional, fast, & has great customer service skills. Thank u for having pleasant personnel like Cody.
sandi s. | First ImpressionsThe only problem we had was that we called to rent a storage and was led to believe we had a space and we gave them our credit card information. But when we got there to put our stuff in the space, we were told that we did not have a space and there were none available. After much conversation, the agent finally gave us one. There was definitely some miscommunication somewhere but we were never told that a phone call and credit card did not reserve space. After all that, we are very satisfied with our storage space. Merry Christmas!
Carolyn C. | First ImpressionsWe will store again in the future
Anita C. | Overall Experienceawesome staff...everything was just awesome thank you all so much..
Vicki J. | Overall ExperienceNo one was wearing face masks in the store.
Nelson T. | First ImpressionsUpon arriving the customer service was amazing and I truly thought wow, this is a great place! However I was really, extremely disappointment with my experience as the night ended. I wasn't informed that the big doors don't open after 7pm so I was stuck trying to fit a couch through one single door. As well as my pin code was showing a error that "I wasn't checked in" , when I did go upfront to sign and was given a lock. I also was granted time access prior, as soon as 7:06 came I no longer had access. So I was stuck outside with a couch and a couple of other items and couldn't receive assistance... but that's not the worse part, while inside and open my lock to my unit the alarm went off over the entire building, not once but twice! I'm not sure if it was due to this same "not checked in status" but I had no one to come help, customer service told me I would have to wait until the next day. This was unfortunate being I stay out of town, have not begun relocating yet. I also needed to check my Uhaul in on this day, and here I was after 8pm with no access and needing to get back home (2+ hours away) very very traumatizing... I give two stars because the customer service at the actual store were like angels... but I just had a horrid experience and some details where left out about the storage.
Taravia M. | First ImpressionsWould like to see garbage cans for waste on each floor. Gracias
laura s. | Overall ExperienceThe staff was very friendly and courteous. I was even given the 1st month free of charge. Not sure if there was some kind of promotion going on but it was awesome regardless. Also I accidentally set off the alarm in my unit because I didn't check in, which was explained to me prior. I just forgot to since the door to get in was already open from another tenant. But one of the staff was there to shut off the alarm and kindly explain to me the reasons for the alarm. Which is another awesome thing, each unit has its own alarm, which triggers when you don't check in or check out of your unit. Awesome facility.
Micahel M. | First Impressionseveryone is so helpful and glad to accommodate your needs. Great place when you need to store your items. Thank you U-haul!
Bobby U. | First ImpressionsI am very pleased with my experience and accommodations. The staff has been great also.
Jeanette D. | First ImpressionsAbove and beyond customer service on move in day!
Nellie F. | Overall ExperienceI felt very secure about my stuff being stored at U-Haul. Never once had an issue and the facility was always immaculate.
Jessica G. | Overall ExperienceGreat staff
ALAN S. | First Impressionsneat set up. roomy and accessible
Anita C. | First ImpressionsThe staff and facilities are the best! Moreover, they will help you anyway that they can!
peggy r. | First ImpressionsThe employees at this facility are so friendly and helpful! They seem to enjoy what they do!!
Rhonda B. | First ImpressionsThe day I made my original reservations the guy was very nice. But when I viewed my storage area I saw dead roaches on the floor. Not one but multiple. I desired a new storage after seeing that & made him aware that I didn't want to put new furniture in there. He apologized & encouraged to call on Monday to see if anyone had moved out of the weekend. Well I did & spoke with someone different on that Monday. The cashier wasn't nasty at all but the house keeper was & rude. I told her that if I didn't want that storage with roaches in it that was my right. She said she would clean it for me & that the studs she puts down kill them on contact. Well I didn't want to take that chance & was offered a new storage upstairs which I viewed & it had a baby roach dead. So I never put my furniture in storage I used a different storage place. I was concerned that the house keeper said she sprayed or put stuff down for the Roaches versus a exterminator coming in & spraying regularly. Bad experience for me.
sharnese w. | Overall ExperienceAll the employees that I interacted with were very courteous and very helpful.
Olivia L. | First Impressionsthis is the most secure experience storing my items I would rent again
emma p. | Overall ExperienceThis is will always be a place I will rent a truck and storage. The staff is friendly .
Marcia G. | Overall ExperienceGood experience overall.
Aaron D. | Overall ExperienceVery accommodating friendly and fair love the staff at this location
donna m. | First ImpressionsVery courteous and professional staff.
Darrell T. | First ImpressionsLimpio
GEORGE B. | First ImpressionsGood store I was able to rent a truck and get storage space, The only other thing I notice was that all customers were wearing face mask in response to covid-19 while most of the staff there did not and at times were less than six feet for social distant. I would recommend your store but it would be great if your store would require face mask to protect your clients,
HAROLD H. | First ImpressionsThe staff was very friendly and helpful. I would recommend this storage facility to others.
Laurie W. | Overall ExperienceBright, clean, easy access. The only complaint is that there is only 1 elevator so moving in/out on the weekend can cause delays
John S. | Overall ExperienceThe staff were very helpful and the facility is a "Smart" facility with excellent security measures built in. Glad I chose U-Haul at Winterville. It gave me a climate-controlled unit at a reasonable rate. M. Woodruff
MAUREEN W. | First ImpressionsAfter moving and unpacking my car upstairs the unit given to me was already occupied. The entire uhaul store was out of locks also so I had to repack everything twice to go to the store to buy a lock to lock my second unit of the day.
Victoria N. | Online Move InVery nice people very friendly sure I will recommend them to anyone thank you.
Evelyn M. | Overall ExperienceI had a pleasant experience moving into the storage unit at U-Haul. The location is convenient and well lit which helped me make the choice of what company I wanted to use. I'm still new to the U-Haul family but so far so good.
Yasheka H. | Online Move InThe best storage unit in town
Marcia G. | First ImpressionsThis location is truly quite something. I have never seen a UHAUL facility that was this clean and offered so many ancillary services. I would love to manage a facility like this or provide marketing and business development consulting.If I could only back up a trailer. I never knew UHAUL had so much to offer. This store needs to be a flag ship or training facility.
drew s. | Overall ExperienceStaff was very accommodating and friendly will definitely recommend this location
donna m. | First ImpressionsDidn't have but two push cart that wasn't good. Had to used a different cart wasn't pleased about that.
TAMMY t. | First ImpressionsGreat Service!
Bonita C. | Overall ExperienceIt smells in the self storage and is not the most pleasant while moving in. There is also a bunch of junk at the front that is taking up walking space.
sarah s. | First ImpressionsWould recommend to anyone who needs a unit.
JASMIN D. | Overall ExperienceN/C
sandra c. | First ImpressionsI feel like price may need to go up just a little so the company can pay someone to spray for roaches and spiders. While I was there I saw some roaches and am scared that I may have brought some to my new apartment. That a cost I don't want to pay.
castina m. | Overall ExperienceGreat facility! Clean and secure. I made the right choice.
Mark K. | Overall ExperienceThe representative gave verbal instructions about arming-disarming, but I guess I needed to see the process because I set the alarm off twice!
Laura C. | Online Move InCory and team were great! Wish you had covered RV and Boat storage in Midlothian, Va where we just moved. We are going to definitely miss you!
Trey C. | Overall ExperienceVery friendly service when I went in the front to purchase some moving boxes. He also explained the code in and code out process. I did not realize that I had to code out.
Harold D. | Online Move InNeed to make sure to remind people to check in and out!
Matthew M. | Online Move InGreat Customer Service
Thomas W. | Online Move InCheck-in should be seamless. The credit card reader is broken. The customer service rep had to reenter the info twice. We went to the storage unit and found the door would not stay open.
EDWARD H. | First ImpressionsMy experience at this U Haul far exceeded any service I experienced at other locations
ray h. | Overall ExperienceKaytln was very helpful and courteous. Facility is in excellent condition and spotless
James W. | First ImpressionsStorage was clean. Nice And quick check in
Alasia C. | First ImpressionsThank you for a clean and safe storage!
Laverne W. | Overall ExperienceThe moving crew was professional.
bruce h. | First ImpressionsAll staff I communicated with was easy to approach, professional and kind, Everyone went out of their way to assist me from day one, from hiring our truck, to moving in and out. Great experience,
CALLIXTA E. | Overall ExperienceGreat experience
ALAN S. | Overall ExperienceGreat service
Matt N. | First ImpressionsBueno
Ashley G. | Overall ExperienceHave stored RV in covered parking twice now. Great experience both times. Appreciate this facility and it's staff.
Calvin H. | Overall ExperienceCourteous and knowledge staff. No issues or concerns.
Russ B. | First ImpressionsIt was the cleanest storage I ever rented
David C. | Overall ExperienceGood experience
Karla H. | Overall ExperienceThe person who helped me was not friendly. It made me not want to do business there again.
aythe h. | First ImpressionsStaff was very helpful.
Richard B. | First ImpressionsVery nice place
Gary C. | Overall Experiencen/a
LaShaunda M. | Overall ExperienceNice clean and secure. Thank you
Dexter C. | Overall ExperienceVery friendly and helpful staff. Made things very easy for me and it's very safe.
Seneca S. | First ImpressionsVery organized. Easy check-in/reservation process. Great customer service. Clean storage units and rest rooms. Safe and secure. Great prices. Highly recommended.
Lavonya R. | First ImpressionsCody did an excellent job in helping me. He was professional throughout the entire transaction. I will definitely use this location again and refer them to others.
ERIKA C. | First Impressionsstaff was very helpful. Ashley was wonderful and went out of her way to help us...…...
DEBBIE J. | Overall ExperienceNo I would never recommend this facility to nobody
Theresa O. | Overall ExperienceGood facilities; sometimes there are not enough staff to handle the traffic, so waiting a while is an issue.
Akpene T. | Overall ExperienceExcellent customer service and facility.
Priscilla B. | First ImpressionsGreat job getting us the available unit space that we needed.
John B. | First Impressions..
Tamara C. | Overall ExperienceVery unprofessional, arrogant and rude the guy that waited on me he needs to be fired , I wouldn't not recommend this store to anyone, and I will be calling the supervisor today... 🧐🤔 😠👎👎👎👎👎
Theresa O. | First ImpressionsThe rep was helpful and assisted with my needs. Good Job!
PRASANNA M. | First ImpressionsI didn’t have no problems with his place luv it
kimiko m. | Overall Experiencevery convenient, the manager was very helpful.
Bobby P. | Overall ExperienceWe used the climate control unit. The sliding door should be in use until 8pm.
jason d. | Overall ExperienceGreat experience thru out
Walter K. | Overall ExperienceThe representative was very nice and professional and assisted me with all my needs! She definitely deserves a raise! She made me want to tell all my friends to come to you for all their needs.
april c. | First ImpressionsNeed to add more people during normal hours of operations to cut down wait times
kevin A. | Overall ExperienceUsed this facility for short-term storage. The staff are very friendly, knowledgeable and professional. The facility is very clean and they have excellent security. I highly recommend this facility!
John S. | Overall ExperienceImpressed by cleanliness of the facility and friendly/knowledgeable staff.
DONNA S. | Overall Experience😊
Victoria N. | Overall ExperienceVery courteous-helpful as best she could. Showed us how to work key pads, etc. Gave us good advise.
DONNA S. | First ImpressionsVery good
ANDRA H. | Overall ExperienceYour onsite sales rep was excellent. She pointed out a number of issues with the reservation I had made by phone and all were quickly resolved to my satisfaction.
Kathleen C. | First ImpressionsThe woman who helped me was kind and accommodating.
Akpene T. | First ImpressionsGreat experience from start to finish will definitely use you guys the next time
JIMMY D. | First ImpressionsEveryone was really friendly and informative.
Jessica G. | First ImpressionsND
Shaun R. | Overall ExperienceSays conditioned but extremely hot always 80 or higher ...Helpfulness is slightly better than self serve ... Attitudes start poor and get worse the higher the position all the way to the owner
Joseph C. | Overall ExperienceThe employee that checked us in was extremely nice and helpful! We were so appreciative of her assistance.
BRANDON P. | First ImpressionsWonderful
Antonio W. | First ImpressionsCourtney was very helpful and quick.
REGINALD D. | First ImpressionsService was very good
Victoria N. | First ImpressionsStaff is friendly and knowledgeable and caring as well as professional. I recommend this UHaul facility 100%.
Deborah C. | Overall ExperienceThis facility was perfect for our temporary needs. Thanks.
samantha m. | Overall ExperienceI love this storage unit. The only issue I had as a customer, if you pay for the whole month and move your belongings early, you receive no reimbursement. Other than that, it is excellent. Loved it.
Tammy B. | Overall Experiencefriendly, timely service. Thanks.
Jason C. | First ImpressionsVery pleased with their service.
ERICA T. | Overall ExperienceI know the staff is busy but the could be a little bit friendlier!
Mary C. | Overall ExperienceNice facility. Excellent customer service
Walter C. | Overall ExperienceFast,friendly and helpful.
Nadia O. | First ImpressionsThe employee's were nice and the location is convenient.
Tanaia W. | Overall ExperienceFacility is clean and resources were available.
joanna m. | First ImpressionsThey were very kind and fast and super helpful and showed me where the storage was and helped me examinenidnit was the right size katelyn was the best
Canette S. | First ImpressionsCustomer Service was okay overall. The individual that was providing me was service was not well informed or professional. There was a system issue while moving in.
Monte M. | Overall ExperienceVery clean and well managed
Carol & Janice F. | Overall ExperienceVery nice and clean facility
janice s. | Overall ExperienceEverything was good and clean I saw it for my self the staff cleaning the facility. This location I would most definitely recommend
cleon t. | Overall ExperienceThe rep was very nice and walked us around the facility so that we knew exactly where to go.
Tanaia W. | First ImpressionsGreat location very clean store
David G. | First ImpressionsWell care facility
margaret j. | Overall ExperienceI'm trying to understand why I was charge a extra 15$
Ashley L. | Overall ExperienceAlways great dealing with you all...
Linda C. | Overall Experienceno comments
ray h. | First ImpressionsThe GM was very professional and helpful. Very nice facility.
Sherry P. | First ImpressionsStorage was clean, lighting was excellent. Staff in the office was very helpful in showing me how to work the access key and where to use it.
Benita P. | Overall ExperienceAll my furniture and my stuff is mess up, I can’t use it anymore
Lina C. | Overall ExperienceGreat Job
Pat F. | First ImpressionsIt is a great facility with nice and helpful employees
Maria M. | First ImpressionsEveryone was helpful
Maria M. | Overall ExperienceVery courteous and helpful clerk.
Joe Q. | First ImpressionsStevin was very helpful any time we had a question. We will definitely use uhaul in the future if we need storage again.
Jennifer P. | Overall ExperienceExcellent Service!
Tamiko C. | Overall ExperienceYour staff puts the Cand S in customer service.
sussie s. | Overall ExperienceThe staff is friendly and professional. They are customer service centered. I'm glad I used them and will do so again.
Tabitha M. | Overall ExperienceWent above and beyond to assist us after hurricane Florence
Rebecca C. | Overall ExperienceHas an excellent experience here !
Muarisha H. | Overall ExperienceThe young man Cody could not have been more helpful. He was very careful to explain everything and walked us through the entire exercise to ensure we totally understood the requirements. Good Man.
Thomas W. | First ImpressionsBoth folks that helped me with my rental were awesome to deal with!
Trey C. | First Impressions.the young man knows customer service. He deserves a raise.
sussie s. | First Impressionsalways a pleasure using your company thank you
Lisa A. | Overall ExperienceExcellent customer service
Susan A. | ReservaciónStorage facility was nice, safe and I felt as my items were secure. I was told one thing by one of the workers when I moved in, and something different by someone else when I moved out. Unhappy.
Kierstyn S. | Overall ExperienceFirst time using a storage unit & it was great - clean, easy, and safe. The staff is helpful, patient, & efficient while trying to figure out options & needs, especially Cody. Great experience!
Lisa B. | Overall ExperienceStiven Riveria,GM gave us a few extra hours to remove our items for we were unable to have access to the church where we we're doing the NCPacks4Patriots yardsale. As nonprofit org it was appreciated.
DONNA S. | Overall ExperienceGreat management !
David Z. | Overall ExperienceWhen renting the truck, we were not informed the insurance was per day, and figured it was during the duration on the rental truck. So our account was drafted more than it should have been.
eric b. | Overall ExperienceThe person who served us was very courteous and knowledgeable. The storage units and environment are very clean.
Janet W. | ReservaciónVery helpful & knowledgeable
DEBBIE J. | ReservaciónI had a overall good experience but i just wish that you could call the local number and not associates thousands of miles away. That is a very unfortunate event.
tasha h. | ReservaciónGreat place for storage. Halls are a little too narrow.
jeff s. | Overall ExperienceEverything went good equipment was in good shape. Staff was good to deal with
FRANK F. | Overall ExperienceThe facility was clean and well maintained. I like how it is alarmed, as well.
samantha m. | ReservaciónEverything and everyone were great.
James S. | Overall ExperienceMet all my needs. Very professional. Was shocked how much open storage area there is in the covered outside area.
Emery D. | Overall ExperienceExcellent Service
Luther C. | Overall ExperienceI will be using this facility again in the future.
Courtney W. | Overall ExperienceElevator was out of order once, asked the GM when it would be back in service while he was outside on his cellphone, he didn' answer me and instead pointed to his phone like I was interruptin his call
BRIAN W. | Overall ExperienceThis is an excellent storage facility. The staff were very friendly and helpful. I highly recommend it.
john r. | Overall ExperienceI called to see why I was charged extra money on my bill. I was told my storage was left open and they charge me for a lock. I had not been there, and I and two other people check that lock.
Queenie J. | Overall ExperienceUpset because I was from NY and unfortunately my daughter left the key at home and they charged me 50 dollars to cut my lock. Not happy about that should be allowed to put your own lock on the door
BARBARA C. | Overall ExperienceRude customer service and unhelpful
Meisha W. | Overall ExperienceNeed to be 24 hours ascess.
Dalmika J. | Overall ExperienceI will always consider uhaul at southern Greenville I was treated with respect and all my questions were answered the staff are great
GILBERT L. | ReservaciónEverything was great.
William B. | ReservaciónStiven is great!
Walter W. | Overall ExperienceGreat!
Sterlyn N. | ReservaciónAvailability of carts were great!
deborah V. | Overall ExperienceND
Regina L. | Overall ExperienceFree extended hours would be nice.
Tyson G. | Overall ExperienceThe faculty was clean and I didn't have to worry about anybody trying to take my stuff. I liked that fact that everyone had key cards and you only had access to your floor your stuff was on. Greatjob
amber b. | Overall ExperienceVery professional
Tiffany J. | Overall Experience