Customer Reviews for U-Haul Moving & Storage of South Greenville

3,227 reviews

4057 S Memorial Dr   Winterville, NC 28590
(Across from Pitt County Community College, Next door to Sheetz convenience store)

(252) 215-2285

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(252) 215-2285

4057 S Memorial Dr
Winterville, NC 28590
(Across from Pitt County Community College, Next door to Sheetz convenience store)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

GENEVADOMINIQUE JACKSON  |  Overall Experience 
Rating:
3.0

They gave me the wrong storage to me in it was a headache to all ready have to move in.then they gave me the smallest truck they had in I need a bigger truck but it was a headache all day cause they had all my mess up when I got to the U-Haul place it was just a headache

Deon Thompson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Benjamin Roberson 
Rating:
5.0

Customer did not leave a comment.

dj williams 
Rating:
1.0

Clean vehicle and maintain customer satisfaction and work with customer

Omar Johnson 
Rating:
5.0

Taylor was awesome!

Christine Willoughby 
Rating:
5.0

Customer did not leave a comment.

Brianna Ellerbe 
Rating:
5.0

Your truck is really struggling to pickup and move

ABDUL-HALIM NIX 
Rating:
5.0

The manager was very quick with helping me. And also very friendly.

shelonda bryant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Streeter 
Rating:
4.0

Easy pick up. They helped me with reservation a few days before and they were so very helpful. Thanks!!

Mark Foote 
Rating:
5.0

Customer did not leave a comment.

Thomas Peacock 
Rating:
5.0

Customer did not leave a comment.

Terry Little 
Rating:
2.0

Customer did not leave a comment.

Laura Trent 
Rating:
5.0

Nothing everything from the check-in, getting the uhaul rental, and returning the equipment was easy and the staff was super friendly. I always use this location and never have any problems.

Brianna Ellerbe 
Rating:
3.0

Customer did not leave a comment.

Dedra Harris  |  Overall Experience 
Rating:
5.0

Nice folks, plenty of supplies available

Marilee Kinahan 
Rating:
5.0

Staff was great

Steve Harper 
Rating:
1.0

The customer service when returning truck was terrible the group when I picked up was great but want use again will tell all my family friends bike clubs my teams not to rent I had 29.00 for two days my bill was 171 couldn’t explain it I feel as if my money was taken

Rohda Barber 
Rating:
5.0

Everything was perfect....far exceeding my expectations!!!

Merlin English 
Rating:
5.0

The employees were very knowledgeable and helpful. They treated me well..

kenneth dupree 
Rating:
5.0

Staff was super nice!!!!

fern bazmore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myeisha Gainer 
Rating:
3.0

Customer did not leave a comment.

Robert Ward 
Rating:
5.0

Customer did not leave a comment.

Angela Dennis 
Rating:
5.0

We had a hitch installed which was quick, easy and a great experience!

kristi Morisi 
Rating:
5.0

Customer did not leave a comment.

Robert Ritz 
Rating:
4.0

Customer did not leave a comment.

AMARI LAWRENCE  |  Overall Experience 
Rating:
5.0

The experience was absolutely great. I have no complaints or concerns. I would recommend this U-Haul whole heartedly.

Dana Weaver 
Rating:
4.0

Don't know of snything

Leon Boyd 
Rating:
4.0

The Uhaul boxes need to be better. They were hard to unlock and lock . What happened to the white boxes.

Douglas Cascarino 
Rating:
4.0

Customer did not leave a comment.

Arturo Spencer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Harrison 
Rating:
4.0

Customer did not leave a comment.

Steven Ward 
Rating:
5.0

Customer did not leave a comment.

ANDRECIA STEVENS  |  Overall Experience 
Rating:
3.0

I reserved a truck/utility dolly/ furniture pads 2 weeks prior to pick up. They didn’t have any type of dolly’s available, therefore, I had to purchase one. They completed my truck paper and proceeded to pull the truck around. Only to find the truck wasn’t on the lot, so they had to start paperwork again for another truck, I took the truck next door to put fuel in the truck and out of curiosity checked to see if they put the furniture pads in the back which they didn’t. I would be more understanding if they were busy, but I was the only customer. Not sure what good doing a reservation ahead of time for equipment only to find out it’s first come first go. Very frustrating experience!!

Robert Ambrose 
Rating:
5.0

Customer did not leave a comment.

Anthony Ayscue 
Rating:
5.0

Make sure check and clean consule put refresher

Joyvita Baluyut 
Rating:
5.0

Customer did not leave a comment.

Gary Pierce 
Rating:
5.0

Customer did not leave a comment.

Tevron crawford 
Rating:
5.0

Very good experience!

Debbie Daniels 
Rating:
5.0

All the guys were amazing that were working

Abed alhamed Zeidan 
Rating:
3.0

The dolly wasn’t available.

KIARA WIGGINS 
Rating:
5.0

Customer did not leave a comment.

Chris South 
Rating:
3.0

No one came out for the truck return. So I had to do it myself on the app. Some came out once I was all done but at that point its too late.

craig fullen 
Rating:
4.0

Customer did not leave a comment.

Jaqueline Crawford 
Rating:
4.0

Overall, the experience was very satisfying--I answered YES to all questions (safe/clean/friendly staff/etc.)This was a temporary need for us, not long-term. I was pleased to have a free month by virtue of having rented a trailer, but granting me a larger unit (10 x 10) b/c the 5 x 10 was not available turned out to be unpleasant--it cost $50 more when the first month's rent hit my card. Negatives were relatively minor: 1) One of the occupancy sensors on the hall we were on was at the far end from the hall we entered from, so we had to walk the distance to get it to operate. 2) It was too easy to forget to sign in, and the alarm went off, but quieted down after a few minutes. (Not sure what a good solution is for that, since it really only trains a customer to sign in, not to deter any real criminals.)

KEN STEWART  |  Overall Experience 
Rating:
5.0

smooth drop off

Kenneth Hammond 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA WALLER 
Rating:
3.0

check engines, full tank for long drives less expensive

Jakala Haith 
Rating:
5.0

Customer did not leave a comment.

Tri Nguyen 
Rating:
5.0

Service team was the best I've come across in a long time. You should be very proud.

Dan Bacon 
Rating:
5.0

Great location awesome staff, keep up the good work 👏

Francisco Loconte 
Rating:
5.0

Allow all trailers to be returned to different locations

Burl Domecq 
Rating:
5.0

Mileage on my van was off by one mile. No big deal...

grant hampton 
Rating:
4.0

Customer did not leave a comment.

Kelly White 
Rating:
4.0

Customer did not leave a comment.

Jessica Whitaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Harrell  |  First Impressions 
Rating:
5.0

I had a great experience using the storage services. Clean facility and I never felt unsafe going there or worried that my items were not secure.

Stacie Hurdle  |  Overall Experience 
Rating:
5.0

Courteous service & well maintained

Gail Trueblood 
Rating:
5.0

Staff were so nice and professional

Shana Collins 
Rating:
4.0

Customer did not leave a comment.

sharon outlaw 
Rating:
5.0

Great customer service. Love this location!

Sue Ruedi 
Rating:
4.0

Thanks uhaul for your helpful business

Lindalea Singleton  |  Online Move In 
Rating:
5.0

My windows on the veh was not clean. The front window.hard drive like that.

Latanya Chase 
Rating:
3.0

Apparently there is a disconnect between the corporate systems and local centers for scheduling. I scheduled for 10am and when the center called to confirm they stated someone else was already slated for 10am. Online does one thing and local does another. Not the first time this has happened at U-haul for me.

Darren Bellouny 
Rating:
5.0

Customer did not leave a comment.

HERMAN WILLIAMS  |  Overall Experience 
Rating:
3.0

I appeared for my scheduled appointment on 1/25, only to be told that my appointment had been moved without any notice to me. I was pretty understanding of this, as the installer was out for a dentist appointment, though I have no idea why I wasn't contacted. They then called me a few minutes later to ask to reschedule my appointment, not realizing that I had already come in and rescheduled it. I then showed up on my rescheduled date. Having been told it would take 1-2 hours, I planned to wait. The job actually took 3 hours from the time I arrived. That was frustrating. The wiring for the hitch is connected directly to my battery and the wire runs the length of my car. I only hope that it is safe and durable. I would still recommend this location because I have used it many times. But it's clear that processes need to be tightened up. (To the credit of ll involved, multiple people apologized for the delay and they were very friendly).

Hugh Lee 
Rating:
5.0

Use gas efficiency vehicles

richard edwards 
Rating:
5.0

Customer did not leave a comment.

mark murphy 
Rating:
5.0

The staff was very polite and helpful Taylor and Michelle both went above and beyond to help me with my rental even using goggle translator to help wait on me since my English isn’t very good would recommend to anyone looking to move or use a truck or trailer

barbara grodner 
Rating:
5.0

Customer did not leave a comment.

LETICIA BLOUNT  |  First Impressions 
Rating:
5.0

The gentleman saw us pull up he came outside and greeted us and helped to ensure we were good to go.

Shana Collins 
Rating:
5.0

Customer did not leave a comment.

Chrislynn Mills  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Brandon taylor 
Rating:
5.0

Customer did not leave a comment.

John Mitchell 
Rating:
5.0

Customer service is excellent

Angela Dennis 
Rating:
4.0

Need to inspect bathroom daily for cleanliness! Other than that, everything was fine.

Carolyn Cristitiello  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANNE JOYNER 
Rating:
5.0

There was dirt in back of the U-Haul when I picked it up. I had to sweep it before I was able to load my furniture I was moving!

Ericka Faison 
Rating:
5.0

The employees were very helpful in orienting me to the facility and how it worked. When I realized I needed a larger space they were quick to find a solution for me. Thank you Uhaul for making my moving experience easier!

Marcy Ricks  |  Overall Experience 
Rating:
5.0

When I was getting the storage unit, the young man that help me was very polite. He explained how to put in my code to get in my unit very well and answer all of my questions. I also turned in my U-Haul that I rented from the same place. That young man did a wonderful job also. He was helping a other customer at the time and he made sure to apologize to me for the wait and he was coming back to check me. I had such a wonderful experience yesterday. I just want to say “Thank You”.

Enola Goddard  |  First Impressions 
Rating:
5.0

If I ever needed storage again this would be the place to go thank u

Lee Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie Koivula 
Rating:
3.0

Good

tamiko hunter 
Rating:
5.0

Customer did not leave a comment.

Sam Sumrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrica Hudgins  |  Overall Experience 
Rating:
4.0

I was very pleased with almost every aspect of this unit. The ultimate reason for vacating the unit was the rate at which prices went up. I had the unit for a little over a year and had 3 rate increases in that time frame. $130 became unreasonable for a unit that wasn’t climate controlled.

Sandy Goff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clarissa Brooks 
Rating:
5.0

Customer did not leave a comment.

Joseph Koehring 
Rating:
5.0

Customer did not leave a comment.

matt blackman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristin Lang  |  First Impressions 
Rating:
5.0

Always great service and Staff. Truck was ready to go. Thanks

Steve Harper 
Rating:
5.0

Customer did not leave a comment.

Ethan Lenker 
Rating:
1.0

Ensure employees are doing their jobs

Ajayla Mcclain 
Rating:
3.0

Customer did not leave a comment.

Gary Pierce 
Rating:
5.0

Customer did not leave a comment.

Cindy Parks 
Rating:
5.0

Customer did not leave a comment.

kindred davis 
Rating:
5.0

Keep the good service

HERMAN WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

HERMAN WILLIAMS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sheena Morris 
Rating:
5.0

Customer did not leave a comment.

Chad Morris 
Rating:
5.0

Customer did not leave a comment.

Carrick Carpenter 
Rating:
5.0

Customer did not leave a comment.

Monafia Jones 
Rating:
5.0

Customer did not leave a comment.

Thomas Rescinitu 
Rating:
5.0

Customer did not leave a comment.

Roland Weathers 
Rating:
5.0

Customer did not leave a comment.

TYLETHA SMITH  |  First Impressions 
Rating:
5.0

I have used UHAul many times and I must say this is the best location to work with. Malcolm was extremely helpful and the team that we encountered gave excellent customer service. Thank you for all you do.

Sherly terry 
Rating:
4.0

The fee is a little pricey. Charge for too many different things that were not discussed with the customer. When you experience, then you know.

Kim Shamble 
Rating:
5.0

Customer did not leave a comment.

KEN STEWART  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEN STEWART 
Rating:
3.0

Make sure that the equipment the customer is requesting provided for them prior to close of business. You should have someone checking all the request that come in before you tell the customer the order is ready for pickup and have them find out it's not. You should also get a different lock system for the keys it took over 20 minutes in the cold to get it opened.

Salihah Gonsalves Frazier 
Rating:
5.0

Customer did not leave a comment.

Carl Guffey 
Rating:
5.0

Customer did not leave a comment.

Alicia Duncan 
Rating:
5.0

Nothin. Service was great.

Jessica Muzychka 
Rating:
5.0

Customer did not leave a comment.

Jerome Hargrove 
Rating:
4.0

The trailer had one flat tire upon loading the car and a second one was close to being flat. Both on right side. That of course delayed my trip. The fender on the left was severely damaged. This was already documented before I left. After removing rubber cables and jerk fender down to be able to exit car after loading.

James Meeks 
Rating:
5.0

Customer did not leave a comment.

klatisack virasack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH COX 
Rating:
4.0

Needed to rent a hand cart to move sa washer and dryer, they did have any to rent.

michael perry 
Rating:
5.0

Great customer service!

bruce hodges 
Rating:
4.0

Customer did not leave a comment.

Vanessa Everette 
Rating:
5.0

Customer did not leave a comment.

Richard Bucksar 
Rating:
5.0

Customer did not leave a comment.

Kenneth Bryant 
Rating:
5.0

Customer did not leave a comment.

Maurice Jones 
Rating:
4.0

The rep at the counter was very polite and helpful!

Zayi Paye 
Rating:
3.0

When I originally booked the storage, I was supposed to get a 5x5 and was told there were none available once at the location. I got the higher priced storage which I did not need, and then a couple of months later, the price of the storage increased again.

Candace Carson  |  Overall Experience 
Rating:
4.0

Had a nail in the tire when picked up and they switched me off with a new truck right then.

Amanda Nottonson 
Rating:
5.0

Customer did not leave a comment.

Nancy Askew 
Rating:
5.0

Customer did not leave a comment.

Ramon Deroncele 
Rating:
5.0

It just that the price of the unit goes up every year since I had it.

James Taylor  |  First Impressions 
Rating:
5.0

U-Haul storage I have sent many customers to you when they are looking for storage rooms and a U-Haul.

Estelle Simmons  |  Overall Experience 
Rating:
5.0

Very good staff and very helpful in every way possible

rodney harris  |  Overall Experience 
Rating:
4.0

I have two other units still. I just downsized from three to two units.

Marlene Lacroix  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene Brinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Godley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COURTNEY BROWN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael Spellmon  |  Overall Experience 
Rating:
2.0

Every time I was moving my stuff either to or from the location, one of the employees, male with long brown curly hair, kept coming a locking the sliding glass door before 7pm, one time was at 6:45, and the second time was at 6:30. He watched me move belongs and while I wasn’t standing there anymore, he would lock the door.

Kimberly Daniel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Newton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lemetrius Spruill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Pope  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shaquiera jhonson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

betsy tuttle  |  Overall Experience 
Rating:
5.0

Thank you,

John Dunn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany Holloway  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William Smith  |  Overall Experience 
Rating:
5.0

I had to cancel at the last minute and was given a 100% refund without any problem. I was very impressed. I would definitely use UHaul again.

William Smith  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

anthony jones  |  Overall Experience 
Rating:
5.0

All was great

robyn ohara   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda Adams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LISA ELBECK  |  First Impressions 
Rating:
5.0

The 30 day storage came in handy because we had no more room in our car after moving our son from Durham. I was so stressed about the move but the U haul staff was great in assisting us.

ERIC JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Lozano  |  Overall Experience 
Rating:
5.0

Very please

Felicia Pervall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Hyche  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robyn ohara   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latisha Joseph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marques Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Remmell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Mitchell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rodney Stallard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Stallard  |  Overall Experience 
Rating:
5.0

Pleasant and Professional Staff always. Malcolm and team exceeded expectations and went above and beyond in delivering superb customer service/experience!

Toni Hale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew East  |  First Impressions 
Rating:
1.0

My stuff had roaches all in it everything I had in there was garbage. Brand new couch trash!! And they didn’t seem to care

Sean Doughty  |  Overall Experience 
Rating:
5.0

Great customer service very helpful and understanding

ASHLEY STEWART  |  First Impressions 
Rating:
5.0

I had a tremendous amount of anxiety moving my son from a Durham apartment to his college campus in Greenville. It was easy to get going and Jeremiah and a lady in Greenville were absolutely fabulous in explaining everything to me and also I was able to get a free month of storage. Which was so valuable because we had a couple of items that couldn't fit in my car.

ERIC JACKSON  |  First Impressions 
Rating:
5.0

The whole staff was helpful and satisfied. If I had to rate the service from 1-10. I would give the a 10. The staff at Petersburg Virginia I gave them a 2 the staff was not helpful at all. I never will never rent or pick up or rent a truck from that location never and will never recommend any family or friends to go to that one.

chanel bone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALICIA DUPREE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Arthur  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Richmond  |  Overall Experience 
Rating:
5.0

Manager and staff were very helpful and courteous I have had a severe medical issue they were very understanding and helpful during this difficult situation Thanks again

Timothy Fulford  |  Overall Experience 
Rating:
5.0

Everything went great! The staff were very helpful

Nicollette Daniels  |  Online Move In 
Rating:
5.0

I would recommend the storage part of U-Haul but I would not recommend truck rental from the beginning no one knew what they were doing took me hours to read the truck and the price was exorbitant on in the Connecticut store I came to pay thousand dollars cash and the other The other 400 on my card all of a sudden you guys are not allowed to do that but they didn’t know what kind of business are you running if you don’t tell your employees what the rules are about paying for a rental truck and then when I got the truck he didn’t tell me I had anything about three month rental on the other end so you guys need to get your act together I won’t be using you guys again and I wouldn’t recommend you to anyone.

Lester Little  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Brimage  |  Overall Experience 
Rating:
5.0

The front desk staff is always helpful and willing to go the extra mile when needing assistance with access to my unit.

Tabitha Tyson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tabitha Tyson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tabitha Tyson  |  Overall Experience 
Rating:
3.0

My storage room was booted out of the software system. Provided a month free for the inconvenience. The store seemed to be confused as someone outside of Greenville nc called. I ended up preferring to speak with the local store where my stuff is stored. No one could tell me how the storage room was booted out of the system

christine godley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ted Biggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRESHON SINGLETON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW PHIBBS  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Rixon  |  Overall Experience 
Rating:
5.0

Very nice people and facility!!! The lady that checked in my truck was super friendly and professional. Would go back again in heartbeat!

MARK BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Naimo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randolph Cox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isaac Hart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Head  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACKIE GREEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael lovelace  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NANCY GROSE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen Moye  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney Crandall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salina Sledge  |  Overall Experience 
Rating:
5.0

Thank You

George Chukala  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA HARPER  |  Overall Experience 
Rating:
5.0

I was glad to have it ! It helped me in my time of need for the year having to leave from ga ! I finally was able to get my own place a trailer ! Thank u y’all !

connie yatzor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sue Ruedi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TEDDY SIMMONS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacqueline chapmen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelique Shackleford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal Mitchell  |  Overall Experience 
Rating:
3.0

Tired of cats getting in my boat and all over cover. Muddy parking lot because you don't keep rocks leveled into holes. Bring clean trailer in there and have to work around muddy areas

Wesley Deal  |  Overall Experience 
Rating:
5.0

Was very easy and convenient thank you all there

Dedra Harris  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Casey Croy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDRECIA STEVENS  |  Overall Experience 
Rating:
5.0

Reps were always friendley and helpful. Especially Taylor.

Charlie Lespier  |  Overall Experience 
Rating:
5.0

Super friendly staff!!!

Steven Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IASIA WILLIAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Crystal Mitchell  |  First Impressions 
Rating:
3.0

I think the staff is rude. I’ve worked in many capacities in my life from the bottom to the top. I was texted ‘I’m going to let my baby brother handle the move’ $100 per hour for two polite but inexperienced boys. Freshman and junior in high school. The front desk person said that I was rude to the young boys….nice but slow, inexperienced and overpriced. The front desk man said that I couldn’t find cheaper movers, wrong. This morning two young men helped me working hard for less per hour. How dare he say I was wrong after just experiencing this morning!! Then the two polite but two polite but young boys walked off without obtaining the paid code. The young female (pretty sure another family member) finally returned. She said she thought the boys had obtained what was needed because one had done several times. I could have left without giving the code however did. Because I did not have many items they finished around an hour, paid for minimum of two hours. As I checked out I was told a different price than originally quoted. The big difference was how it was calculated, very differently. So, no I would not recommend this mover which is obviously very involved with U-Haul or this particular U-Haul. I’ve used Uhaul before and considered professional. I’m a professional but have been going through some medical issues. I’m sure I don’t appear to be a professional. I truly think below average is a more accurate rating but I’ll stay at average. I’m so frustrated that I’m babbling this review. I’m glad I waited for my first movers. I want to give them a 5! I’d call them again anytime! They worked hard, appeared like they had done before many times. Your employees don’t need to worry about me. I’ll try and get out as soon as possible.

SUSAN MCCONNELL  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

amanda nenninger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Fulford  |  First Impressions 
Rating:
5.0

Staff were awesome!!

Fouad Atallah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosetta donnenwirth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clarence cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

McKinley Boston  |  Overall Experience 
Rating:
1.0

Double charged me for 6 hours when i rented for 24

Ruel Heath  |  First Impressions 
Rating:
5.0

The staff and managers are top tier! I am honored to have had the privilege to work with them.

Jamar Jackson  |  Overall Experience 
Rating:
5.0

Nothing more to add. As indicated, the facility was excellent and staff very courteous and professional.

Michael Lovelace  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHANNON COLLINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sadaris Nichlos  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christianne Gardner  |  First Impressions 
Rating:
5.0

Mr. Daniels was well spoken, knowledgeable and helpful. He has an exceptional “Customer Service Attitude”; this makes it easy to explain personal storage and trailer transportation requirements. He assisted with trailer hookups and product education. I can’t say enough positive things about Mr. Daniel’s and his work team at the U-Hail storage facility in Winterville.

Paul Bowen  |  First Impressions 
Rating:
4.0

Rate changes TOO FREQUENT!!!

linda suggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie riggs  |  Overall Experience 
Rating:
5.0

All the staff were extremely helpful.

Jeannie Franks  |  Overall Experience 
Rating:
5.0

Excellent customer service.

mary dixon  |  Overall Experience 
Rating:
1.0

DONNA was extremely rude, lied, talked to me like I was her child and hung up the phone in my ear. Issue at the office regarding my belongings and move out date. I get there on the last day to remove the few items left and my items are gone from my unit. I was there the past 2 days. She told me I didn’t know how to read my agreement, which in fact I was right being that it said “on or by” the date. You can get your items on that date! I even went to the office the day before and called later on. She told me my belongings were at the landfill (it was early in the morning) which she lied about being that they were on the truck. I didn’t leave the store because I wanted my belongings, KNOW how to read, know my rights and knew they were on the truck. My unit was still open and had cracked locks with nothing in the unit. Luckily I took a picture of my agreement because the guy a few days prior mentioned that he couldn’t print a copy because of their printer. She hung up on me while I’m in the store talking to the nice employer (she was on site, but in a unit and I had her personal business phone). When she came in, not knowing I was still there, she told me to call the landfill, another lie, and stated that she didn’t hang up on us, another lie. She hung up while I was talking mid sentence asking if I can just get my belongings and the phone was on speaker. If I was in the wrong I would of excepted the fact, but I wasn’t. She needs to be fair to everyone, not just who she chooses to. She called the police because she wanted me out of the store because I wanted my stuff and I was right. Other employees even knew she was in the wrong. The police officer and actual manager eventually came outside to me after going inside (I called the police too and even though I didn’t have to leave out of the store because I wasn’t trespassing, I was outside in my car). I was able to get my belongings being that I was RIGHT! All of what she did for nothing! The manager stated that she likes to go in there early to get a head start getting things out of units. No! You have to go by policy not just when you feel like it! The manager stated that she should of put a time on it for that day, which was not there. The officer informed me that I was right. AND the items were on the UHAUL parked right in front of the storage entrance on the side. I know I’m not the only one this has happened to. This was embarrassing and belittling!!!!! Her lack of care was sad with her smirked face. I didn’t give my hand and tell her who I was, what I knew and titles I hold because she was going off of appearance alone. Treat people how you want to be treated and know your own paperwork. This situation was worst in person.

Keyana Mccray  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

crystal ROFFEY  |  Overall Experience 
Rating:
5.0

My unit was very dark. I had to use the light on my cellphone.

Debra L Franklin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

IASIA WILLIAMS  |  First Impressions 
Rating:
5.0

Staff was friendly and helpful.

shelia peterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Riggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Sims  |  Overall Experience 
Rating:
5.0

I used this facility because it is temperature controlled, well-lighted, and safe. I also like that there are carts to help with moving in and moving out, and a space to donate items. I used this facility for more than two years before completing my final move. My initial payment was $64.95 per month, and when I completed my move, the payment was $79.95 per month.

Melissa Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracie Bourque  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Saulter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Akilah Thomas-Sessoms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary dixon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VICTOR JOYNER  |  Overall Experience 
Rating:
3.0

Only rating storage rules. Units should be prorated when emptied prior to next rental payment being due. Pricing is high.

Brian Haines  |  Overall Experience 
Rating:
5.0

Super helpful and easy to rent. Could not have been better.

Michael Willard  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Linda Roberson  |  Overall Experience 
Rating:
5.0

I was very much impressed with the entire campus. The facility looked new and fresh. The staff were great! Special shout out to Michelle and Taylor. Thank you!

Debra L Franklin  |  First Impressions 
Rating:
5.0

They was nice and helpful

Latasha Owens  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Nuyen Henderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Compton  |  First Impressions 
Rating:
5.0

Nice and polite staff

Maurice Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rondell prayer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Holley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tinna Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hakim Sutton  |  Overall Experience 
Rating:
5.0

Thank you ♥️

mamie mccray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Moody  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl Kilpatrick  |  First Impressions 
Rating:
5.0

I wish the cost had not gone up each year. There wasn't any additional benefits, just cost more.

carl price  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra cates  |  Overall Experience 
Rating:
5.0

THANKS, VERY MUCH APPRECIATED!!

Marilyn Wilson   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Byron Silkett-Irvine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Godley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mario peele  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Billy Merrill  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lex carroll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Sutton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fouad Atallah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alrances Reese  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Spruill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIANNA PIERCE  |  Overall Experience 
Rating:
1.0

All of my stuff was ruined due to staff not letting me know I was in the ONE area that is not climate controlled.

Shayla Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eley Bond Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patty richardson  |  Overall Experience 
Rating:
5.0

I've used this u haul and storage 3 times and each time I had an great experience with the staff, very friendly, informative, and respectful. If needed will continue to use it.

Alrances Reese  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS GOODMAN   |  Overall Experience 
Rating:
5.0

Was a great experience. Uhaul is a 1st class operation.

Christopher Candler  |  Overall Experience 
Rating:
5.0

satisfechoi

Lincoln Cassis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latoya holmes  |  Overall Experience 
Rating:
5.0

I have had a unit at this location since 2017 and all the staff is friendly. It only takes minutes to make my payment. So quick and easy. Michelle is very willing to help anyway she can. She really went out of her way to help me in the end of rental. It is a very clean. I knew my stuff stored would be safe and clean. Thank you Greenville Uhaul. It is sad parting but you have been great. Thank u Michelle. Sincerely, Sandi Smith

sandi smith  |  Overall Experience 
Rating:
5.0

I moved out on the 12th of the month and paided for the full month, should have gotten pro rated refund for the rest of the mounth.

HAROLD HOLMES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kasey McGee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRESHON SINGLETON  |  First Impressions 
Rating:
5.0

I worked with Donna and Malcolm. Both associates were enthusiastic, professional, and very friendly!!!

Tanya Bond  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jalayla Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy Stocks  |  Overall Experience 
Rating:
5.0

The only this was I had to keep setting up my auto pay on one of the units every month.

JOseph Johnson  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff

Stephen Cassero  |  Overall Experience 
Rating:
5.0

Pleasantly surprised... I love it. Clean, secure & affordable! Climate control a plus!!!😊

CHERYL KIRKPARICK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Saulter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Staton  |  Overall Experience 
Rating:
5.0

The staff and facility were better then the other 8 business we called before we called UHaul. The staff was very accommodating and took care of our concerns and answered all our questions. Keep up the good work.

Michael Leone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS GOODMAN   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Veronica Zayas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WATSI SUTTON  |  Overall Experience 
Rating:
5.0

It was great service and clean... I would recommend anyone... thank you.

Gregory Davis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ileek King  |  First Impressions 
Rating:
5.0

I was with U-HAUL Winterville for three (3) years. The Team was always helpful and polite. I would definitely rent there again, should the need require. Thank you U-HAUL!

Sheila White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Foundation For Uncommon Empowerment  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ana Sebastian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GARY MAYO   |  First Impressions 
Rating:
3.0

They cancelled my storage room and we had to go through hoops to get me signed back up and the alarm went off after I put my code in.

GARFIELD THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBRA HAM  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tanikia Cobb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claire Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffery Frazier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desiree Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tim TINGEN  |  Overall Experience 
Rating:
4.0

Very friendly staff

alma pippen  |  First Impressions 
Rating:
5.0

Great customer service 👏👌

Thaddeus Lownes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen Burnette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorette Kelsey  |  Overall Experience 
Rating:
5.0

Totally loved it, will return again!!!!!

Linda Roberson  |  First Impressions 
Rating:
5.0

Those is a nice facility and convenienty located. I recommend them and would use them again.

Ruth Ferguson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thaddeus Lownes  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Aydreona Howard   |  Overall Experience 
Rating:
4.0

It was frustrating that there was never a larger unit available so I had to look elsewhere. I appreciate the carts however wish there are more flat carts and less mattress carts. Overall the facility was clean, secure and convenient.

K RANDALL COLE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shevondoly Andrews  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

davita scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashli McAteer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quinlan Burney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katie lodge  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Monte Morton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE ANTONIO YANEZ-MENCHACA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelli Chapman  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Frederica Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorri Phillips  |  First Impressions 
Rating:
2.0

I got 2 units I was told I would not be charged until 7-30-2022 by a young man who made the reservation for me the 2 nd time I called. I called to question why I was billed she told me that both rentals could not be free. I I replied that maybe the other employees need to be told that information. I then I ask for the transcript of the conversation and she raised her voice I ask her to raise her voice at me she stated that if I wanted to be respected I need to show her respect because I am older than her. I again asked her for the number to cooperate so I can request the transcript. Young lady at the front desk was very rude on the phone she refused to help me. She even stated she will not help me. I ask to speak to the manager and she would not give her the phone l. She said ma’am I am not going ti help you ands she said I am going to hang up the phone.. she hung up on me I called back several time ands she said I am not going to give you the number. I called back from m another’s number she said I know what this is all about then she gave me the number and she hung up the phone. Now I have to go in this store afraid for my life not knowing who are what I am going to be faced with. I need the units for my things.

MARIAN MILLS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Brimage  |  First Impressions 
Rating:
4.0

The only reason I didn’t give it Excellent is I don’t remember seeing on the app where 24hr access was an option. We had some mishaps and could have used the 24hr access.

Sonny Barr  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Robyn Shambley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristian Fields  |  First Impressions 
Rating:
1.0

Please don't sell my units I am trying I was homeles the reason why I couldn't come in the office but I need those things inside there please have mercy for me I can make a payment on the first if you would allow me to. Please don't sell my lockers I'm coming tell me what is a price you would except.

April Nesmith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

haley bowler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

latoya holmes  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jason CULLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

davita scott  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

bridgette tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Twardy  |  Overall Experience 
Rating:
3.0

I had a bad experience with a supposed staff member being rude to me over the phone and the manager not really addressing my concerns about that phone call. Turns out it was his housekeeper helping make phone calls about coming to open my storage unit for my use. All other encounters with the staff and using the facility were up to par.

Lovella Perkins  |  Overall Experience 
Rating:
5.0

This location & all workers are super awesome. The person who assisted me had everything ready &.... that was a perk because I was literally scrambling to get things done. I’m so grateful for all help with this chaotic move. This Uhaul location feels like family because they genuinely care about all customers. I’d recommend them to everyone.

Maria Stewart  |  First Impressions 
Rating:
4.0

Fayetteville and Greenville, NC staff were great!!!

Myainya Daniels  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MAUREEN WOODRUFF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erik Overton  |  First Impressions 
Rating:
2.0

For the most part I was happy with the storage here. I used the RV storage area. We rented for a few years and in that time our cost went up about 10% per year, which was way too much and is now priced out of the market. In addition to that our light in our space was out for over a year even after repeated requests for getting it fixed. That light being out made backing the camper in after dark very challenging as we needed a few flashlights sitting by stuff to make sure we didnt hit a pole or the property beside us... so I could never do it alone either. We also had some sitting water under our camper, which again had multiple requests to fix it as my tires sitting in standing water makes them rot faster. If the company isnt willing to keep the property upkept and usable AND then continues to raise prices it was not good for me any longer. I now have the same type storage for 30% less... so the same price I paid Uhaul a few years ago. with moderate price increases and getting things fixed I would of stayed, but things went too long not being addressed.

ADAM ZWYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matt Weakley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julius Bond  |  First Impressions 
Rating:
5.0

Everything above is true. Mostly that got me was the courtesy and price. Very clean

melvin wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Stallard  |  First Impressions 
Rating:
5.0

Customer service was always friendly and professional. I used uhaul for RV storage, trailer rentals and supplies. Very happy with uhaul.

LLOYD JORDAN  |  Overall Experience 
Rating:
5.0

I will for sure return if i need you again. Your staff were very kind and helpful. Thank you.

william payton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Greer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMANDA MCCRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NADINE DENNIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Adams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terry Jones  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHAVON SPRAGLEY  |  Overall Experience 
Rating:
5.0

Very clean. Excellent price. NO bugs sited during my entire usage of the facility.

Lavonya Rich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Priscilla Spencer  |  First Impressions 
Rating:
5.0

This location is outstanding Very well maintained staff is always friendly and helpful

Nick Kopcho  |  Online Move In 
Rating:
5.0

I was taken care of promptly and the young lady was very nice and kind, explained everything in detailed. Very good customer service, took the time to walk me to my unit, so I would not have any problem finding it later.

Sharon Howard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NADINE DENNIS  |  First Impressions 
Rating:
5.0

I moved several times during my time in Greenville, so I not only used the facility for truck rentals, but also storage and moving supplies, as well. All of my experiences with them were great. The staff was extremely helpful. In particular, I booked a truck for a one-way to Chattanooga, however, when I arrived on the morning of my relocation, the my truck was not back when scheduled, and of course the driver would not answer their phone. The staff member quickly searched and booked me the same truck just a few miles away. I was already stressed about my trip, but was put at ease with his actions. My only suggestion would be to limit the number of carts each customer can use at one time when transporting their belongs in or out of the climate controlled storage building. There were several times when a number of us had a long wait or were forced to carry our things to our units because someone was using 3, 4 or 5 carts at a time. That being said, I would HIGHLY recommend this safe, clean and customer friendly facility.

kelvin thomas  |  Overall Experience 
Rating:
4.0

I was disappointed this past week after the snowfall. You guys did nothing to clear the access area of snow and ice. Fortunately I had a snow shovel in my unit. We were moving out our things out but had to shovel the loading area as best we could. People were slipping after getting out of their cars going into the facility. It was very dangerous. I don't know if anyone fell. I don't know what happened to your staff but your business did not do what it could to keep customers safe. I and several others at the time were very disappointed. Also, if the alarms go off and nothing happens what is the point of having alarmed units? People know that the alarm will stop and they can just keep doing what they were doing. Lastly, you need more flatbed carts. More mattress carts than flatbed carts don't cut it. Overall, we had a pleasant rental but the last couple of weeks did not foster a good experience. Because of these concerns I would have to think twice about recommending you in the future.

JAMES POWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Gerakios  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April Grant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brittany young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Bass  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

susan archer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLEE WILDER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Whitfield  |  Overall Experience 
Rating:
4.0

The electric at our post did not work as the breaker was tripped. Our batteries were dead after the 6 months storage. They were brand new so too bad for us! I wish there was a check in your system to avoid this problem. Thanks. Anita and William Carr

Anita Carr  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dionne Glover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanette Hamilton  |  First Impressions 
Rating:
5.0

Staff was helpful storage unit was clean and my belongings was just like I got them . I took them out I didn’t have to worry about no rodents .belongings””awesome place to keep your belongings I recommend you anytime wonderful place very clean.

Angela Hardy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Needell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cherokee blount  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONYA MCCRAY  |  First Impressions 
Rating:
5.0

Thanks for good service

CLEE WILDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Holley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Morledge  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sharmaine wooten  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS COFIELD  |  Overall Experience 
Rating:
2.0

I had difficulty with the staff getting my name spelled correctly and even with getting the correct spelling for an email that only had four letters to get right. After reserving a van I was called the day of and told that the person who had it before me needed it for an hour longer. I did not feel the staff looked for other solutions but rather I had to suggest things. I offers also was not given the $50 for my reservation not being honored.

deirere bey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dina bratton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Smith  |  Overall Experience 
Rating:
5.0

Firs time using this service and was pleasantly surprised at how helpful and easy it was to use this service and yes I would recommend this service to a anyone.

Sid Makeba  |  Overall Experience 
Rating:
5.0

Want to thank Michelle at the S. Memorial Bld location for all her help ❤❤

Rhonda Darby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COURTNEY BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith hart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vina Hassell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joallen Cherry  |  Overall Experience 
Rating:
5.0

The staff were always helpful and friendly. Always smiling faces.

gerber products company d/b/a nestle infant nutrition  |  Overall Experience 
Rating:
5.0

Clean facility and nice professional people

FELIPE CALZADILLA  |  Overall Experience 
Rating:
5.0

Thanks for keeping the place nice and clean, very professional people willing to help as much as they can

FELIPE CALZADILLA  |  Overall Experience 
Rating:
5.0

Wonderful facility. Very clean-staff friendly-love the return policy for boxes.

DONNA STORIE   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wesley Nelson  |  First Impressions 
Rating:
3.0

Your facility is fine, our company can use your storage because attendants said the on name on the drivers license had to be on the account and the the name of our company, which would be paid thru not individuals name.

jim martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Sims  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda suggs  |  First Impressions 
Rating:
1.0

I had an RV spot and was unable to use it all summer due to someone parking their trailer in my spot. Talked to several people including the manager and nothing was done. Very disappointed. Willing to take my money but not willing to help correct the situation. Their response was “just park in an open spot”. Well, that would create the same problem for someone else. A great facility but would not recommend.

Shawn Hopkins  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Justine Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamel Frank  |  Overall Experience 
Rating:
4.0

Wonderful staff. Young lady very helpful. Love idea of refund on items not used. No longer go to Lowes for boxes.

DONNA STORIE   |  First Impressions 
Rating:
5.0

I have used Uhaul Storage for many years and I'm a 100% satisfied customer. I will only use Uhaul storage to protect my belongings. Their buildings are so safe, secure and clean.

Tammy Weldon  |  Overall Experience 
Rating:
5.0

The staff at the Uhaul storage facility in Winterville NC are amazing. They are helpful and kind.

kATHERYN vALLIERE  |  Overall Experience 
Rating:
3.0

The guys that helped move us had lots of confusion about payment

Lizette Brown  |  First Impressions 
Rating:
5.0

Pay later were.good

MARY SPELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alesia Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kendrick roulhac  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rickie Corey  |  Overall Experience 
Rating:
5.0

The staff is very helpful and professional. The faculty is clean and secured.

Tabitha Tyson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mindy Warren  |  First Impressions 
Rating:
4.0

I never had any issues or complaints with the facility or the staff.

Erin Huddleston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hattie hopkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Sullivan  |  First Impressions 
Rating:
5.0

This is my favorite UHaul location I've ever worked with. The staff has always been friendly and helpful. I had to move last minute and the staff really went above and beyond to accommodate our needs. I highly recommend this place for all rental, storage and moving needs.

Anna Ivanic  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nikosha may  |  First Impressions 
Rating:
5.0

Prices could be a little lower for RV storage

THOMAS JAGODA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank cooper  |  First Impressions 
Rating:
5.0

Stored our RV great facility

STEVEN MURPHY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deidra Waller  |  First Impressions 
Rating:
5.0

Very highly recommended

JENNIFER TAFT  |  Overall Experience 
Rating:
3.0

Lockout policy is ludicrous. No contact info for in-town locksmith for out of towners.

Tionna Edwards  |  Overall Experience 
Rating:
5.0

Everything was great.

Gwendolyn Yarrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Niesha Spencer  |  Overall Experience 
Rating:
5.0

Very friendly staff, helpful and knowledgeable.

Kimberly Jones-Tippett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Hurley  |  Overall Experience 
Rating:
5.0

The facility is very nice and clean and I really like that

Teresa Grimes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

holly wynn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAKIRAH FOGLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Simms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth sumerlain  |  Overall Experience 
Rating:
5.0

Staff always helpful and courteous. Kept the storage unit much longer than anticipated originally and have recommended this facility to friends multiple times.

Richard Bridges  |  Overall Experience 
Rating:
5.0

Awesome location, & staff

VICKIE ANDERSEN  |  Overall Experience 
Rating:
5.0

Awesome place clean and cool the way to to go

Angela Hardy  |  First Impressions 
Rating:
5.0

The facility was well kept

joyce smith  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Justine Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ginger Carter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Vore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAUREEN WOODRUFF  |  First Impressions 
Rating:
5.0

Beautiful clean RV Storage site

Anita Carr  |  First Impressions 
Rating:
5.0

Everyone has been very professional and helpful

cathy wallace  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jackie mills  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

willie murray  |  Overall Experience 
Rating:
5.0

The staff was patient and kind with my questions, I feel very safe in the building and unloading at night. Highly recommend.

Lisa Koch  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANDREW BARRETT  |  Overall Experience 
Rating:
5.0

great place to store and preserve personal property

John Odumosu  |  Overall Experience 
Rating:
5.0

Michelle was first class. Excellent service.

Wesley Deal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michelle stevens  |  Overall Experience 
Rating:
4.0

We struggled moving our things out due to the slide door being locked because it was before office hours. I just think if you check in, verify yourself and have a storage unit there, the slide door should at least work for you after that.

Danielle Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Meehan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth sumerlain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jackie mills  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRAIG LA JOIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry Peacher  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rickie Corey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jacob Avery  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

tony evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashli McAteer  |  First Impressions 
Rating:
4.0

Please have my neighbor clean up the area. They are taking up a lot of room and the floor machine is behind my spot. Also have cement blocks broken that need cleaning up.

Douglas Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kayle Gaskins  |  First Impressions 
Rating:
5.0

The best place in town for your storage and moving needs. I highly recommend it.

SABINE HAYNES  |  Overall Experience 
Rating:
5.0

Friendly- quick-easy!! We store a 39’ RV and uhaul makes it easy to store

Porter Kauffman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kurtis Dworski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

camalla ward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jordan evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivia Sawtell  |  First Impressions 
Rating:
3.0

Communication No card access was given

Vincent Hayes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kenneth kimbrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josette carrington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Carpenter  |  Overall Experience 
Rating:
4.0

Initially attention to detail was a bit lacking in the process of check in. No lock was provided though I paid for one, nor was there one in the unit. The process of swiping in was mentioned but not WHY you swipe in (i.e. you set off an alarm if you access your unit without swiping in) & swiping out was not mentioned at all. Fortunately, there are signs & I asked a young lady to clarify the process (Keisha? Maybe her name was... Lovely African American young woman) She's an asset for sure. Very pleasant and helpful. She clearly explained the check-in/out process & fetched me a lock while I was unloading and she opened the lock package as well. The facility is new and that helps with cleanliness. When I returned today a bar of soap that was in the elevator yesterday was now a ground up purple mess along with other bits of trash. Not a big deal but the elevator is essentially the front door for everyone who accesses their unit. The signs says 24 access is possible upon request but I was told only the GM could approve it. This is minor but it would be nice if there were always someone on hand who trusted make those decisions. All in all though, very good experience from start to finish. Highly recommended.

Charity Valentine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tracy ault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristy Surles  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terra Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billy Merrill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donna mitchell  |  Overall Experience 
Rating:
5.0

Just disappointed that people allowed to keep tow vehicles hooked up and in travel ways. Very much restricted turns and parking long rigs also know people came in and out with no access to be there and roamed around. They drove in when someone opened gate and then waited to leave when gate opened from inside saw this several times. That's very alarming and forced me to go over there every week to check on my boats. Not as secure as it should be. Very nice place but this needs to be addressed I think. Will be back in July. Thank you

wesley deal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rita Tetterton  |  Online Move In 
Rating:
5.0

The space was clean and ready for move in.

Loyd Stokes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Patricia Grimes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jake Johnson  |  Overall Experience 
Rating:
5.0

Cody knew exactly how to handle everything at once somehow, all in a professional timely manner. Extremely helpful and approachable individual.

Eileen Concepcion  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Greer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Yarrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Fouts  |  Overall Experience 
Rating:
5.0

All good!

Bob Weber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristin Hill  |  Overall Experience 
Rating:
5.0

Great peoples to work with

Roosevelt Hines  |  Overall Experience 
Rating:
5.0

The young lady I talked to about my account was very friendly and courteous. She was able to help me with my billing question.

Queen Boyd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Credle  |  Overall Experience 
Rating:
4.0

Employees should wear face masks. No one had a mask on. Not very considerate of the Customers.

Nelson Torress  |  Overall Experience 
Rating:
5.0

Cody is so nice. I always am so happy when I get Cody. We always have a nice conversation while he is processing my payment. He is professional, fast, & has great customer service skills. Thank u for having pleasant personnel like Cody.

sandi smith  |  First Impressions 
Rating:
4.0

The only problem we had was that we called to rent a storage and was led to believe we had a space and we gave them our credit card information. But when we got there to put our stuff in the space, we were told that we did not have a space and there were none available. After much conversation, the agent finally gave us one. There was definitely some miscommunication somewhere but we were never told that a phone call and credit card did not reserve space. After all that, we are very satisfied with our storage space. Merry Christmas!

Carolyn Cristitiello  |  First Impressions 
Rating:
5.0

We will store again in the future

Anita Carr  |  Overall Experience 
Rating:
5.0

awesome staff...everything was just awesome thank you all so much..

Vicki Johnson  |  Overall Experience 
Rating:
4.0

No one was wearing face masks in the store.

Nelson Torress  |  First Impressions 
Rating:
2.0

Upon arriving the customer service was amazing and I truly thought wow, this is a great place! However I was really, extremely disappointment with my experience as the night ended. I wasn’t informed that the big doors don’t open after 7pm so I was stuck trying to fit a couch through one single door. As well as my pin code was showing a error that “I wasn’t checked in” , when I did go upfront to sign and was given a lock. I also was granted time access prior, as soon as 7:06 came I no longer had access. So I was stuck outside with a couch and a couple of other items and couldn’t receive assistance... but that’s not the worse part, while inside and open my lock to my unit the alarm went off over the entire building, not once but twice! I’m not sure if it was due to this same “not checked in status” but I had no one to come help, customer service told me I would have to wait until the next day. This was unfortunate being I stay out of town, have not begun relocating yet. I also needed to check my Uhaul in on this day, and here I was after 8pm with no access and needing to get back home (2+ hours away) very very traumatizing... I give two stars because the customer service at the actual store were like angels... but I just had a horrid experience and some details where left out about the storage.

Taravia McLawhorn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vicki Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle Woolard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Craig  |  Overall Experience 
Rating:
5.0

Would like to see garbage cans for waste on each floor. Thanks

laura shanahan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YNEKA RHODES  |  First Impressions 
Rating:
5.0

The staff was very friendly and courteous. I was even given the 1st month free of charge. Not sure if there was some kind of promotion going on but it was awesome regardless. Also I accidentally set off the alarm in my unit because I didn’t check in, which was explained to me prior. I just forgot to since the door to get in was already open from another tenant. But one of the staff was there to shut off the alarm and kindly explain to me the reasons for the alarm. Which is another awesome thing, each unit has its own alarm, which triggers when you don’t check in or check out of your unit. Awesome facility.

Micahel Macias  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Logan Campbell  |  Overall Experience 
Rating:
5.0

everyone is so helpful and glad to accommodate your needs. Great place when you need to store your items. Thank you U-haul!

Bobby Urich  |  First Impressions 
Rating:
5.0

I am very pleased with my experience and accommodations. The staff has been great also.

Jeanette DuBois  |  First Impressions 
Rating:
5.0

Above and beyond customer service on move in day!

Nellie Flores  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAUDENCIA PARKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dustin Peaden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicky Ward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wayne speller  |  Overall Experience 
Rating:
5.0

I felt very secure about my stuff being stored at U-Haul. Never once had an issue and the facility was always immaculate.

Jessica Gugger  |  Overall Experience 
Rating:
5.0

Great staff

ALAN SOUZA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivia Lewis  |  Overall Experience 
Rating:
5.0

neat set up. roomy and accessible

Anita Carr  |  First Impressions 
Rating:
5.0

The staff and facilities are the best! Moreover, they will help you anyway that they can!

peggy reeves  |  First Impressions 
Rating:
5.0

The employees at this facility are so friendly and helpful! They seem to enjoy what they do!!

Rhonda Barnes  |  First Impressions 
Rating:
1.0

The day I made my original reservations the guy was very nice. But when I viewed my storage area I saw dead roaches on the floor. Not one but multiple. I desired a new storage after seeing that & made him aware that I didn’t want to put new furniture in there. He apologized & encouraged to call on Monday to see if anyone had moved out of the weekend. Well I did & spoke with someone different on that Monday. The cashier wasn’t nasty at all but the house keeper was & rude. I told her that if I didn’t want that storage with roaches in it that was my right. She said she would clean it for me & that the studs she puts down kill them on contact. Well I didn’t want to take that chance & was offered a new storage upstairs which I viewed & it had a baby roach dead. So I never put my furniture in storage I used a different storage place. I was concerned that the house keeper said she sprayed or put stuff down for the Roaches versus a exterminator coming in & spraying regularly. Bad experience for me.

sharnese wiggins  |  Overall Experience 
Rating:
5.0

All the employees that I interacted with were very courteous and very helpful.

Olivia Lewis  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

EDWARD HUNTER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Giles Arndt  |  Overall Experience 
Rating:
5.0

this is the most secure experience storing my items I would rent again

emma prayer  |  Overall Experience 
Rating:
5.0

This is will always be a place I will rent a truck and storage. The staff is friendly .

Marcia Greene  |  Overall Experience 
Rating:
5.0

Good experience overall.

Aaron Dancy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bershuan Thompson  |  Overall Experience 
Rating:
5.0

Very accommodating friendly and fair love the staff at this location

donna mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES POWELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Overman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Audy Whitman  |  Overall Experience 
Rating:
5.0

Very courteous and professional staff.

Darrell Taylor  |  First Impressions 
Rating:
5.0

Clean

GEORGE BACON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwayne Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Hastings  |  Overall Experience 
Rating:
4.0

Good store I was able to rent a truck and get storage space, The only other thing I notice was that all customers were wearing face mask in response to covid-19 while most of the staff there did not and at times were less than six feet for social distant. I would recommend your store but it would be great if your store would require face mask to protect your clients,

HAROLD HOLMES  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful. I would recommend this storage facility to others.

Laurie Wyrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat Fog  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Shephard  |  Overall Experience 
Rating:
5.0

Bright, clean, easy access. The only complaint is that there is only 1 elevator so moving in/out on the weekend can cause delays

John Stapleton  |  Overall Experience 
Rating:
5.0

The staff were very helpful and the facility is a "Smart" facility with excellent security measures built in. Glad I chose U-Haul at Winterville. It gave me a climate-controlled unit at a reasonable rate. M. Woodruff

MAUREEN WOODRUFF  |  First Impressions 
Rating:
1.0

After moving and unpacking my car upstairs the unit given to me was already occupied. The entire uhaul store was out of locks also so I had to repack everything twice to go to the store to buy a lock to lock my second unit of the day.

Victoria Norris  |  Online Move In 
Rating:
5.0

Very nice people very friendly sure I will recommend them to anyone thank you.

Evelyn Mercado  |  Overall Experience 
Rating:
4.0

I had a pleasant experience moving into the storage unit at U-Haul. The location is convenient and well lit which helped me make the choice of what company I wanted to use. I'm still new to the U-Haul family but so far so good.

Yasheka Haynes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Whitfield  |  Overall Experience 
Rating:
5.0

The best storage unit in town

Marcia Greene  |  First Impressions 
Rating:
4.0

This location is truly quite something. I have never seen a UHAUL facility that was this clean and offered so many ancillary services. I would love to manage a facility like this or provide marketing and business development consulting.If I could only back up a trailer. I never knew UHAUL had so much to offer. This store needs to be a flag ship or training facility.

drew staub  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Brock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Wyrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AKIANA GLENN  |  First Impressions 
Rating:
5.0

Staff was very accommodating and friendly will definitely recommend this location

donna mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PRASANNA MENTA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank lizardi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desiree Swain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony Cotton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharaya Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Battle  |  Overall Experience 
Rating:
1.0

Didn't have but two push cart that wasn't good. Had to used a different cart wasn't pleased about that.

TAMMY tammyruffingmail  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mary farmer  |  Overall Experience 
Rating:
4.0

Great Service!

Bonita Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denene mozzachio  |  First Impressions 
Rating:
3.0

It smells in the self storage and is not the most pleasant while moving in. There is also a bunch of junk at the front that is taking up walking space.

sarah shiver  |  First Impressions 
Rating:
5.0

Would recommend to anyone who needs a unit.

JASMIN DIXON  |  Overall Experience 
Rating:
5.0

N/A

sandra cates  |  First Impressions 
Rating:
4.0

I feel like price may need to go up just a little so the company can pay someone to spray for roaches and spiders. While I was there I saw some roaches and am scared that I may have brought some to my new apartment. That a cost I don’t want to pay.

castina mccullough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALAN SOUZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Shephard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaclyn Jabs  |  Overall Experience 
Rating:
4.0

Great facility! Clean and secure. I made the right choice.

Mark Klaich  |  Overall Experience 
Rating:
3.0

The representative gave verbal instructions about arming-disarming, but I guess I needed to see the process because I set the alarm off twice!

Laura Carey  |  Online Move In 
Rating:
5.0

Cory and team were great! Wish you had covered RV and Boat storage in Midlothian, Va where we just moved. We are going to definitely miss you!

Trey Collier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamara Hyman  |  Online Move In 
Rating:
5.0

Very friendly service when I went in the front to purchase some moving boxes. He also explained the code in and code out process. I did not realize that I had to code out.

Harold Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Demetrice Smalls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donnie Weaver  |  Online Move In 
Rating:
5.0

Need to make sure to remind people to check in and out!

Matthew Melton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JIMMY DUNN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stiven Perla  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Mills  |  Overall Experience 
Rating:
5.0

Great Customer Service

Thomas Wright  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

belinda coates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Hastings  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ray hodges  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRISTY DUDLEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan Stockdale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Woolley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cary Mayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bruce hodges  |  Overall Experience 
Rating:
3.0

Check-in should be seamless. The credit card reader is broken. The customer service rep had to reenter the info twice. We went to the storage unit and found the door would not stay open.

EDWARD HUNTER  |  First Impressions 
Rating:
5.0

My experience at this U Haul far exceeded any service I experienced at other locations

ray hodges  |  Overall Experience 
Rating:
5.0

Kaytln was very helpful and courteous. Facility is in excellent condition and spotless

James Woolley  |  First Impressions 
Rating:
5.0

Storage was clean. Nice And quick check in

Alasia Clark  |  First Impressions 
Rating:
5.0

Thank you for a clean and safe storage!

Laverne Ward  |  Overall Experience 
Rating:
5.0

The moving crew was professional.

bruce hodges  |  First Impressions 
Rating:
5.0

All staff I communicated with was easy to approach, professional and kind, Everyone went out of their way to assist me from day one, from hiring our truck, to moving in and out. Great experience,

CALLIXTA ELLIOT  |  Overall Experience 
Rating:
5.0

Great experience

ALAN SOUZA  |  Overall Experience 
Rating:
5.0

Great service

Matt Nease  |  First Impressions 
Rating:
4.0

Good

Ashley Goodwin  |  Overall Experience 
Rating:
5.0

Have stored RV in covered parking twice now. Great experience both times. Appreciate this facility and it’s staff.

Calvin Harris  |  Overall Experience 
Rating:
5.0

Courteous and knowledge staff. No issues or concerns.

Russ Braswell  |  First Impressions 
Rating:
5.0

It was the cleanest storage I ever rented

David Cochran  |  Overall Experience 
Rating:
4.0

Good experience

Karla Howell  |  Overall Experience 
Rating:
2.0

The person who helped me was not friendly. It made me not want to do business there again.

aythe harris  |  First Impressions 
Rating:
5.0

Staff was very helpful.

Richard Bridges  |  First Impressions 
Rating:
5.0

Very nice place

Gary Cobb  |  Overall Experience 
Rating:
5.0

n/a

LaShaunda McIntyre  |  Overall Experience 
Rating:
5.0

Nice clean and secure. Thank you

Dexter Cannon  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Made things very easy for me and it’s very safe.

Seneca Smith  |  First Impressions 
Rating:
5.0

Very organized. Easy check-in/reservation process. Great customer service. Clean storage units and rest rooms. Safe and secure. Great prices. Highly recommended.

Lavonya Rich  |  First Impressions 
Rating:
5.0

Cody did an excellent job in helping me. He was professional throughout the entire transaction. I will definitely use this location again and refer them to others.

ERIKA CONNER  |  First Impressions 
Rating:
5.0

staff was very helpful. Ashley was wonderful and went out of her way to help us...…...

DEBBIE JOHNSON  |  Overall Experience 
Rating:
1.0

No I would never recommend this facility to nobody

Theresa Oliver  |  Overall Experience 
Rating:
4.0

Good facilities; sometimes there are not enough staff to handle the traffic, so waiting a while is an issue.

Akpene Torku  |  Overall Experience 
Rating:
5.0

Excellent customer service and facility.

Priscilla Butler  |  First Impressions 
Rating:
5.0

Great job getting us the available unit space that we needed.

John Burcham  |  First Impressions 
Rating:
4.0

..

Tamara Corey  |  Overall Experience 
Rating:
1.0

Very unprofessional, arrogant and rude the guy that waited on me he needs to be fired , I wouldn't not recommend this store to anyone, and I will be calling the supervisor today... 🧐🤔 😠👎👎👎👎👎

Theresa Oliver  |  First Impressions 
Rating:
5.0

The rep was helpful and assisted with my needs. Good Job!

PRASANNA MENTA  |  First Impressions 
Rating:
5.0

I didn’t have no problems with his place luv it

kimiko moore  |  Overall Experience 
Rating:
5.0

very convenient, the manager was very helpful.

Bobby Padgett  |  Overall Experience 
Rating:
5.0

We used the climate control unit. The sliding door should be in use until 8pm.

jason donica  |  Overall Experience 
Rating:
4.0

Great experience thru out

Walter Kohn  |  Overall Experience 
Rating:
5.0

The representative was very nice and professional and assisted me with all my needs! She definitely deserves a raise! She made me want to tell all my friends to come to you for all their needs.

april corbett  |  First Impressions 
Rating:
4.0

Need to add more people during normal hours of operations to cut down wait times

kevin Anderson  |  Overall Experience 
Rating:
5.0

Used this facility for short-term storage. The staff are very friendly, knowledgeable and professional. The facility is very clean and they have excellent security. I highly recommend this facility!

John Stapleton  |  Overall Experience 
Rating:
5.0

Impressed by cleanliness of the facility and friendly/knowledgeable staff.

DONNA STORIE  |  Overall Experience 
Rating:
5.0

😊

Victoria Norris  |  Overall Experience 
Rating:
5.0

Very courteous-helpful as best she could. Showed us how to work key pads, etc. Gave us good advise.

DONNA STORIE  |  First Impressions 
Rating:
5.0

Very good

ANDRA HARPER  |  Overall Experience 
Rating:
5.0

Your onsite sales rep was excellent. She pointed out a number of issues with the reservation I had made by phone and all were quickly resolved to my satisfaction.

Kathleen Comfrey  |  First Impressions 
Rating:
4.0

The woman who helped me was kind and accommodating.

Akpene Torku  |  First Impressions 
Rating:
5.0

Great experience from start to finish will definitely use you guys the next time

JIMMY DUNN  |  First Impressions 
Rating:
5.0

Everyone was really friendly and informative.

Jessica Gugger  |  First Impressions 
Rating:
5.0

NA

Shaun Reece  |  Overall Experience 
Rating:
2.0

Says conditioned but extremely hot always 80 or higher ...Helpfulness is slightly better than self serve ... Attitudes start poor and get worse the higher the position all the way to the owner

Joseph Conner  |  Overall Experience 
Rating:
5.0

The employee that checked us in was extremely nice and helpful! We were so appreciative of her assistance.

BRANDON PEPPERS  |  First Impressions 
Rating:
5.0

Wonderful

Antonio Whichard  |  First Impressions 
Rating:
5.0

Courtney was very helpful and quick.

REGINALD DIXON  |  First Impressions 
Rating:
5.0

Service was very good

Victoria Norris  |  First Impressions 
Rating:
5.0

Staff is friendly and knowledgeable and caring as well as professional. I recommend this UHaul facility 100%.

Deborah Clark  |  Overall Experience 
Rating:
5.0

This facility was perfect for our temporary needs. Thanks.

samantha myers  |  Overall Experience 
Rating:
4.0

I love this storage unit. The only issue I had as a customer, if you pay for the whole month and move your belongings early, you receive no reimbursement. Other than that, it is excellent. Loved it.

Tammy Butler  |  Overall Experience 
Rating:
5.0

friendly, timely service. Thanks.

Jason CULLEN  |  First Impressions 
Rating:
5.0

Very pleased with their service.

ERICA TRUEMAN  |  Overall Experience 
Rating:
4.0

I know the staff is busy but the could be a little bit friendlier!

Mary Cherry  |  Overall Experience 
Rating:
5.0

Nice facility. Excellent customer service

Walter Coats  |  Overall Experience 
Rating:
5.0

Fast,friendly and helpful.

Nadia Ochoa  |  First Impressions 
Rating:
5.0

The employee's were nice and the location is convenient.

Tanaia Williams  |  Overall Experience 
Rating:
5.0

Facility is clean and resources were available.

joanna morgan  |  First Impressions 
Rating:
5.0

They were very kind and fast and super helpful and showed me where the storage was and helped me examinenidnit was the right size katelyn was the best

Canette Succe  |  First Impressions 
Rating:
3.0

Customer Service was okay overall. The individual that was providing me was service was not well informed or professional. There was a system issue while moving in.

Monte Morton  |  Overall Experience 
Rating:
4.0

Very clean and well managed

Carol & Janice Frey & Rollins  |  Overall Experience 
Rating:
5.0

Very nice and clean facility

janice stokes  |  Overall Experience 
Rating:
5.0

Everything was good and clean I saw it for my self the staff cleaning the facility. This location I would most definitely recommend

cleon thompson  |  Overall Experience 
Rating:
5.0

The rep was very nice and walked us around the facility so that we knew exactly where to go.

Tanaia Williams  |  First Impressions 
Rating:
5.0

Great location very clean store

David Greer  |  First Impressions 
Rating:
5.0

Well care facility

margaret jones  |  Overall Experience 
Rating:
3.0

I'm trying to understand why I was charge a extra 15$

Ashley Langley  |  Overall Experience 
Rating:
5.0

Always great dealing with you all...

Linda Cotton  |  Overall Experience 
Rating:
5.0

no comments

ray hodges  |  First Impressions 
Rating:
5.0

The GM was very professional and helpful. Very nice facility.

Sherry Peacher  |  First Impressions 
Rating:
4.0

Storage was clean, lighting was excellent. Staff in the office was very helpful in showing me how to work the access key and where to use it.

Benita Parker  |  Overall Experience 
Rating:
1.0

All my furniture and my stuff is mess up, I can’t use it anymore

Lina Cabrera  |  Overall Experience 
Rating:
4.0

Great Job

Pat Fog  |  First Impressions 
Rating:
5.0

It is a great facility with nice and helpful employees

Maria Modlin  |  First Impressions 
Rating:
5.0

Everyone was helpful

Maria Modlin  |  Overall Experience 
Rating:
5.0

Very courteous and helpful clerk.

Joe Quinn  |  First Impressions 
Rating:
5.0

Stevin was very helpful any time we had a question. We will definitely use uhaul in the future if we need storage again.

Jennifer Peak  |  Overall Experience 
Rating:
5.0

Excellent Service!

Tamiko Corey  |  Overall Experience 
Rating:
5.0

Your staff puts the Cand S in customer service.

sussie sutton  |  Overall Experience 
Rating:
5.0

The staff is friendly and professional. They are customer service centered. I’m glad I used them and will do so again.

Tabitha Miller  |  Overall Experience 
Rating:
5.0

Went above and beyond to assist us after hurricane Florence

Rebecca Converse  |  Overall Experience 
Rating:
5.0

Has an excellent experience here !

Muarisha Hayes  |  Overall Experience 
Rating:
5.0

The young man Cody could not have been more helpful. He was very careful to explain everything and walked us through the entire exercise to ensure we totally understood the requirements. Good Man.

Thomas Willingham  |  First Impressions 
Rating:
5.0

Both folks that helped me with my rental were awesome to deal with!

Trey Collier  |  First Impressions 
Rating:
5.0

.the young man knows customer service. He deserves a raise.

sussie sutton  |  First Impressions 
Rating:
5.0

always a pleasure using your company thank you

Lisa Allen  |  Overall Experience 
Rating:
5.0

Excellent customer service

Susan Axson  |  Reservation 
Rating:
2.0

Storage facility was nice, safe and I felt as my items were secure. I was told one thing by one of the workers when I moved in, and something different by someone else when I moved out. Unhappy.

Kierstyn Smith  |  Overall Experience 
Rating:
4.0

First time using a storage unit & it was great - clean, easy, and safe. The staff is helpful, patient, & efficient while trying to figure out options & needs, especially Cody. Great experience!

Lisa Bohnwagner  |  Overall Experience 
Rating:
4.0

Stiven Riveria,GM gave us a few extra hours to remove our items for we were unable to have access to the church where we we're doing the NCPacks4Patriots yardsale. As nonprofit org it was appreciated.

DONNA STORIE  |  Overall Experience 
Rating:
5.0

Great management !

David Zabawski  |  Overall Experience 
Rating:
2.0

When renting the truck, we were not informed the insurance was per day, and figured it was during the duration on the rental truck. So our account was drafted more than it should have been.

eric barnes  |  Overall Experience 
Rating:
4.0

The person who served us was very courteous and knowledgeable. The storage units and environment are very clean.

Janet Woods  |  Reservation 
Rating:
5.0

Very helpful & knowledgeable

DEBBIE JOHNSON  |  Reservation 
Rating:
4.0

I had a overall good experience but i just wish that you could call the local number and not associates thousands of miles away. That is a very unfortunate event.

tasha hardy  |  Reservation 
Rating:
5.0

Great place for storage. Halls are a little too narrow.

jeff smith  |  Overall Experience 
Rating:
5.0

Everything went good equipment was in good shape. Staff was good to deal with

FRANK FICKERS  |  Overall Experience 
Rating:
5.0

The facility was clean and well maintained. I like how it is alarmed, as well.

samantha myers  |  Reservation 
Rating:
5.0

Everything and everyone were great.

James Stephenson  |  Overall Experience 
Rating:
5.0

Met all my needs. Very professional. Was shocked how much open storage area there is in the covered outside area.

Emery Delong  |  Overall Experience 
Rating:
5.0

Excellent Service

Luther Cox  |  Overall Experience 
Rating:
5.0

I will be using this facility again in the future.

Courtney Williams  |  Overall Experience 
Rating:
4.0

Elevator was out of order once, asked the GM when it would be back in service while he was outside on his cellphone, he didn' answer me and instead pointed to his phone like I was interruptin his call

BRIAN WHICHARD  |  Overall Experience 
Rating:
5.0

This is an excellent storage facility. The staff were very friendly and helpful. I highly recommend it.

john rawlings  |  Overall Experience 
Rating:
1.0

I called to see why I was charged extra money on my bill. I was told my storage was left open and they charge me for a lock. I had not been there, and I and two other people check that lock.

Queenie Johns  |  Overall Experience 
Rating:
4.0

Upset because I was from NY and unfortunately my daughter left the key at home and they charged me 50 dollars to cut my lock. Not happy about that should be allowed to put your own lock on the door

BARBARA CLASEN  |  Overall Experience 
Rating:
2.0

Rude customer service and unhelpful

Meisha Williams  |  Overall Experience 
Rating:
5.0

Need to be 24 hours ascess.

Dalmika Johnson  |  Overall Experience 
Rating:
5.0

I will always consider uhaul at southern Greenville I was treated with respect and all my questions were answered the staff are great

GILBERT LEE  |  Reservation 
Rating:
5.0

Everything was great.

William Brewington  |  Reservation 
Rating:
5.0

Stiven is great!

Walter Winstead  |  Overall Experience 
Rating:
5.0

Great!

Sterlyn Newkirk  |  Reservation 
Rating:
5.0

Availability of carts were great!

deborah Villani  |  Overall Experience 
Rating:
5.0

NA

Regina Lewis  |  Overall Experience 
Rating:
3.0

Free extended hours would be nice.

Tyson Goddard  |  Overall Experience 
Rating:
5.0

The faculty was clean and I didn't have to worry about anybody trying to take my stuff. I liked that fact that everyone had key cards and you only had access to your floor your stuff was on. Greatjob

amber brown  |  Overall Experience 
Rating:
5.0

Very professional

Tiffany Johnson  |  Overall Experience 
No reviews have been submitted for this location.

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