El cliente no dejó un comentario.Sonny V.
Customer Reviews for U-Haul Moving & Storage of South Greenville
Winterville, NC 28590
(Across from Pitt County Community College)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Taylor met me after I parked truck in the return lane. He took care of everything and asked how would I like my receipt. Didn't have to use the Terrible Uhaul app to return truck. It took one hour using the app to gain access to the truck at rental. Not good! Having a live person is real customer service! Thanks Taylor!tony B.
El cliente no dejó un comentario.Angela D.
El cliente no dejó un comentario.Brian H.
A light fell off my trailer while I was in transit and YOU are trying to charge me for YOUR equipment malfunctioning. How is it my fault that your equipment broke just from driving down the street? There was zero damage to that fender other than the missing light; I didn't back into anything. It fell off during transit probably because that awful trailer bounced like crazy over roads that I know aren't bumpy. Your poorly maintained equipment is not my responsibility, and I will not be charged extra for them. The staff however were very nice.Hayden B.
El cliente no dejó un comentario.Brittney C. | Overall Experience
I was unable to get in my unit successfully due to the rust on the storage unit. That took away from the time I could have been using moving. Having to leave and go get tools and rust spray. For that reason, the truck was brought back an hour after it was scheduled for drop off. I was charged a late fee. I don't think that was fair at allKiara H.
El cliente no dejó un comentario.Salina S. | Overall Experience
El cliente no dejó un comentario.william D.
GraciasGeorge C. | Overall Experience
El cliente no dejó un comentario.Danny H.
El cliente no dejó un comentario.DONTAY S.
I had made reservations ahead of time over the phone. I used my Bank card for the purchase. When I arrived at 9:30 am to pick up the U Haul truck the computer system were down. It took a while to get my issue resolved and I had to use my card again. When I turned the truck back in the guy couldn't give me a receipt he said it would come to my email. I have not seen any receipt for the purchase in my email. My only concern is not to be billed twice.helen L.
El cliente no dejó un comentario.ANGELA H. | Overall Experience
I was glad to have it ! It helped me in my time of need for the year having to leave from ga ! I finally was able to get my own place a trailer ! Thank u y'all !connie y. | Overall Experience
High mileage truck but worked fine for job.JAMES M.
El cliente no dejó un comentario.Sarah C.
El cliente no dejó un comentario.Sue R. | Overall Experience
El cliente no dejó un comentario.Mark F.
Excellent customer serbiceJAMES R.
Great people! Very nice and helped me stow some heavy equipmentsam P.
El cliente no dejó un comentario.Marcus B.
I had to wait 4 hours after the schedule appointment time. There was no waiting room or even a chair to sit in. The mechanic left the wiring harness inside the vehicle truck so you have to slam your trunk on the wiring harness when you use it. Now I have to pay someone to actually do it correctly. Horrible customer service.beverly M.
El cliente no dejó un comentario.ROBERT S.
Perfect no complaintsEARNEST H.
El cliente no dejó un comentario.Marcia G.
I had to go through many people to get the information i needed, but once i did, that person was helpful and able to provide me with the information i neededAmanda S.
Great experience.Maryann F.
El cliente no dejó un comentario.Angela D.
El cliente no dejó un comentario.Jessie F.
El cliente no dejó un comentario.Anna H.
I was given misinformation on an account my daughter had. And had to come off of more money than expected because of the information that Wasn't given to me but on the account so I'm disappointed in the service and also they need to train management so that everyone is on the same page. Also this location keeps trying to charge my card and I have already paid them everything they demanded from me.Mearknee B.
Moved into storage at same facility. Matress carts are too small for the standard matresses today and needs to be replaced immediatelyMichael O.
A better time table on the installationdavid B.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.SHANNON C. | Overall Experience
El cliente no dejó un comentario.TEDDY S. | Overall Experience
El cliente no dejó un comentario.jacqueline c. | Overall Experience
El cliente no dejó un comentario.Angelique s. | First Impressions
El cliente no dejó un comentario.Crystal M. | Overall Experience
Excellent Service and Polite with a very helpful staff.Byron V.
El cliente no dejó un comentario.Sherly T.
Like the pickup location the person that helped us was very nice and helpful. I don't know anything else that you could do to make my experience any better, thank you so very much.Shirley W.
The mileage rates should be the same regardless if you are renting a U-Haul during the weekday or weekend. The staff at this location was very pleasant.Angela C.
Truck did not come with dolly. Was told another location had some they didn't have any. Was forced to buy one and was not returnable. Truck was not checked by associate before giving me the keys. There was a lock on truck that wasn't there's. They had to cut it off. I'm glad I checked before leaving to go to Raleigh. I was never told by associate that dropping off the truck and key was a 20$ fee. My drop off time was 9pm. I returned truck and put key in Dropbox as associate stated before 9pm. I was charged extra stating that I returned truck and key the next morning at 9:25 am which is completely false. Terrible experience would never use this location again.Terry A.
My overall experience was great, if I could change anything, it would be to have more dollies.Tara C.
El cliente no dejó un comentario.BOB H.
El cliente no dejó un comentario.MICKEY D.
El cliente no dejó un comentario.Lindsey A.
Very friendly and helpful.Ruth S.
Tired of cats getting in my boat and all over cover. Muddy parking lot because you don't keep rocks leveled into holes. Bring clean trailer in there and have to work around muddy areasWesley D. | Overall Experience
Was very easy and convenient thank you all thereDedra H. | Online Move In
El cliente no dejó un comentario.jaclyn N.
There's absolutely no need for improvement I would give this location 10/10.Chris O.
El cliente no dejó un comentario.Casey C. | Overall Experience
The inside of the truck was filthy. Gatorade bottle full of something, broken glass, a tampon applicator and plenty of dirt. I couldn't address this at pick up because it was 5:30 am. I did tell them when I dropped it off.Kelli H.
El cliente no dejó un comentario.Tracy W.
Excellent customer service!!!!BOB H.
El cliente no dejó un comentario.judy P.
El cliente no dejó un comentario.ANDRECIA S. | Overall Experience
El cliente no dejó un comentario.durwin L.
Easy rental experience. The truck was clean and ready to go as soon as we got there. The agent answered all questions and made the process fast and smooth.Danielle J.
El cliente no dejó un comentario.Pamela S.
Unit was good but not well cleaned insideNicolas R.
El cliente no dejó un comentario.Shirley H.
I rented a storage unit.I had it for 6 weeks.I got charged for 8.When I moved it was later than expected so we had to squeeze everything out of the side door and push codes every time we brought a load.I don't think I would do it again.Karen W.
Very friendly staff.Travis C.
Well satisfied!! No complaints!!!!Maurice J.
This location is amazing and I wouldn't change a thing.Holly E.
Reps were always friendley and helpful. Especially Taylor.Charlie L. | Overall Experience
Super friendly staff!!!Steven L. | First Impressions
Y'all are fabulous. I have been renting a cargo van from y'all for about five weeks now and y'all have been very helpful and I do appreciate it.Angela D.
El cliente no dejó un comentario.Shannon G.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.IASIA W. | Overall Experience
I had some trouble using the app to check the truck back in.mary D.
El cliente no dejó un comentario.Crystal M. | First Impressions
U-Haul was filthy outside and inside. So many dead bugs splattered on the windshield, that I had to immediately clean at the adjacent gas station before I could even drive out of the parking lot. Inside can had visible dirt all over the floor and dashboard, and trash papers on the cab floor. Inside the back of the truck was the worst I've ever seen from a rental company. I had to get my leaf blower out and blow all of the dirt, hair, dust bunnies, and pine straw out before I could load. There were plastic chair leg bottoms thrown in the back, a clothes zipper and zipper pull, and a few small twigs. The U-Haul check engine light came on within a mile of pickup and was shown no concern when immediately reported the pickup store. Had to have roadside assistance come out to my house and diagnose the engine light warnings and was told â€œit's probably good enough to driveâ€. I waited hours from the time I reported the problem, until the vehicle was cleared to be safe enough to drive. This caused a delay in my loading of the truck, and thus cost me $300 on a moving crew that was unable to load for fear the vehicle would be towed. Horrific experience. What a nightmare!Ryan J.
I think the staff is rude. I've worked in many capacities in my life from the bottom to the top. I was texted 'I'm going to let my baby brother handle the move' $100 per hour for two polite but inexperienced boys. Freshman and junior in high school. The front desk person said that I was rude to the young boys….nice but slow, inexperienced and overpriced. The front desk man said that I couldn't find cheaper movers, wrong. This morning two young men helped me working hard for less per hour. How dare he say I was wrong after just experiencing this morning!! Then the two polite but two polite but young boys walked off without obtaining the paid code. The young female (pretty sure another family member) finally returned. She said she thought the boys had obtained what was needed because one had done several times. I could have left without giving the code however did. Because I did not have many items they finished around an hour, paid for minimum of two hours. As I checked out I was told a different price than originally quoted. The big difference was how it was calculated, very differently. So, no I would not recommend this mover which is obviously very involved with U-Haul or this particular U-Haul. I've used Uhaul before and considered professional. I'm a professional but have been going through some medical issues. I'm sure I don't appear to be a professional. I truly think below average is a more accurate rating but I'll stay at average. I'm so frustrated that I'm babbling this review. I'm glad I waited for my first movers. I want to give them a 5! I'd call them again anytime! They worked hard, appeared like they had done before many times. Your employees don't need to worry about me. I'll try and get out as soon as possible.SUSAN M. | First Impressions
My car hauler's back right tire blew on the highway less than an hour into my move. I would have U-Haul double and triple check ALL tires on all trailers before renting them out.Sam B.
El cliente no dejó un comentario.Erin M.
El cliente no dejó un comentario.Robert R.
Everything was great. No improvements needed.Shawna B.
FANTASTIC customer service. THANK YOU very much! I'll definitely utilize your location for upcoming U-HAUL needs.Michael A.
remove the yellow bars from the loading dock. They are a very bad trip Hazzard.Maurice F.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.amanda n. | Overall Experience
El cliente no dejó un comentario.Tylon S.
El cliente no dejó un comentario.William C.
Smooth processNESTOR R.
El cliente no dejó un comentario.Timothy F. | First Impressions
El cliente no dejó un comentario.Trisha C.
El cliente no dejó un comentario.Brian W.
El cliente no dejó un comentario.JEFFREY W.
Staff were awesome!!Fouad A. | Overall Experience
El cliente no dejó un comentario.rosetta d. | Overall Experience
El cliente no dejó un comentario.Wanda S. | Overall Experience
El cliente no dejó un comentario.Rodney L. | Overall Experience
El cliente no dejó un comentario.E William P.
El cliente no dejó un comentario.Allen H.
Overall experience was great. Staff was super friendly and helpful, I was in and out, and the return was easy as well.NICOLE E.
El cliente no dejó un comentario.Angela D.
El cliente no dejó un comentario.clarence c. | Overall Experience
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.McKinley B. | Overall Experience
Double charged me for 6 hours when i rented for 24Ruel H. | First Impressions
The equipment was very nicewilliam P.
El cliente no dejó un comentario.Don K.
El cliente no dejó un comentario.Vaughn M.
El cliente no dejó un comentario.Katisha C.
El cliente no dejó un comentario.Steve L.
Great serviceTony B.
The staff and managers are top tier! I am honored to have had the privilege to work with them.Jamar J. | Overall Experience
Nothing more to add. As indicated, the facility was excellent and staff very courteous and professional.Paul C. | First Impressions
I did not receive a notification when the location for pick-up was changed.Jalynn S.
El cliente no dejó un comentario.SHANNON C. | First Impressions
El cliente no dejó un comentario.Nequi B.
Great customer service!Jenny S.
El cliente no dejó un comentario.Sadaris N. | First Impressions
Extraordinario servicio al clienteLEONARD P.
No commentGeorge S.
The only place I go near me. Always helpful, equipment available & cleanSharon C.
They forgot dolly that was asked for I had to leave and go back to get dolly they still charged me for it and they are the ones who inconvenienced me.Shirley S.
El cliente no dejó un comentario.William C.
No commentsGeorge S.
Everyone was helpful and courteous.Donna V.
El cliente no dejó un comentario.Christianne G. | First Impressions
El cliente no dejó un comentario.Danita W.
Mr. Daniels was well spoken, knowledgeable and helpful. He has an exceptional "Customer Service Attitude"; this makes it easy to explain personal storage and trailer transportation requirements. He assisted with trailer hookups and product education. I can't say enough positive things about Mr. Daniel's and his work team at the U-Hail storage facility in Winterville.Paul B. | First Impressions
El cliente no dejó un comentario.paul B.
El cliente no dejó un comentario.Mary M.
El cliente no dejó un comentario.Garrett P.
Rate changes TOO FREQUENT!!!linda s. | Overall Experience
El cliente no dejó un comentario.HERTFORD M.
El cliente no dejó un comentario.Valerie r. | Overall Experience
All the staff were extremely helpful.Jeannie F. | Overall Experience
Servicio al cliente de excelencia.mary d. | Overall Experience
DONNA was extremely rude, lied, talked to me like I was her child and hung up the phone in my ear. Issue at the office regarding my belongings and move out date. I get there on the last day to remove the few items left and my items are gone from my unit. I was there the past 2 days. She told me I didn't know how to read my agreement, which in fact I was right being that it said "on or by" the date. You can get your items on that date! I even went to the office the day before and called later on. She told me my belongings were at the landfill (it was early in the morning) which she lied about being that they were on the truck. I didn't leave the store because I wanted my belongings, KNOW how to read, know my rights and knew they were on the truck. My unit was still open and had cracked locks with nothing in the unit. Luckily I took a picture of my agreement because the guy a few days prior mentioned that he couldn't print a copy because of their printer. She hung up on me while I'm in the store talking to the nice employer (she was on site, but in a unit and I had her personal business phone). When she came in, not knowing I was still there, she told me to call the landfill, another lie, and stated that she didn't hang up on us, another lie. She hung up while I was talking mid sentence asking if I can just get my belongings and the phone was on speaker. If I was in the wrong I would of excepted the fact, but I wasn't. She needs to be fair to everyone, not just who she chooses to. She called the police because she wanted me out of the store because I wanted my stuff and I was right. Other employees even knew she was in the wrong. The police officer and actual manager eventually came outside to me after going inside (I called the police too and even though I didn't have to leave out of the store because I wasn't trespassing, I was outside in my car). I was able to get my belongings being that I was RIGHT! All of what she did for nothing! The manager stated that she likes to go in there early to get a head start getting things out of units. No! You have to go by policy not just when you feel like it! The manager stated that she should of put a time on it for that day, which was not there. The officer informed me that I was right. AND the items were on the UHAUL parked right in front of the storage entrance on the side. I know I'm not the only one this has happened to. This was embarrassing and belittling!!!!! Her lack of care was sad with her smirked face. I didn't give my hand and tell her who I was, what I knew and titles I hold because she was going off of appearance alone. Treat people how you want to be treated and know your own paperwork. This situation was worst in person.Keyana M. | Overall Experience
El cliente no dejó un comentario.crystal R. | Overall Experience
My unit was very dark. I had to use the light on my cellphone.Debra L F. | Overall Experience
El cliente no dejó un comentario.IASIA W. | First Impressions
Staff was friendly and helpful.shelia p. | First Impressions
El cliente no dejó un comentario.Pamela R. | Overall Experience
El cliente no dejó un comentario.Ken S. | Overall Experience
I used this facility because it is temperature controlled, well-lighted, and safe. I also like that there are carts to help with moving in and moving out, and a space to donate items. I used this facility for more than two years before completing my final move. My initial payment was $64.95 per month, and when I completed my move, the payment was $79.95 per month.Melissa S. | Overall Experience
El cliente no dejó un comentario.Tracie B. | Overall Experience
El cliente no dejó un comentario.Steven S. | Overall Experience
El cliente no dejó un comentario.Akilah T. | Overall Experience
El cliente no dejó un comentario.mary d. | First Impressions
El cliente no dejó un comentario.VICTOR J. | Overall Experience
Only rating storage rules. Units should be prorated when emptied prior to next rental payment being due. Pricing is high.Brian H. | Overall Experience
Super helpful and easy to rent. Could not have been better.Michael W. | First Impressions
El cliente no dejó un comentario.Linda R. | Overall Experience
I was very much impressed with the entire campus. The facility looked new and fresh. The staff were great! Special shout out to Michelle and Taylor. ¡Gracias!Debra L F. | First Impressions
They was nice and helpfulLatasha O. | First Impressions
El cliente no dejó un comentario.Nuyen H. | First Impressions
El cliente no dejó un comentario.Rodney C. | First Impressions
Nice and polite staffMaurice J. | First Impressions
El cliente no dejó un comentario.rondell p. | First Impressions
El cliente no dejó un comentario.Pamela H. | First Impressions
El cliente no dejó un comentario.Tinna W. | Overall Experience
El cliente no dejó un comentario.Hakim S. | Overall Experience
Gracias ♥️mamie m. | Overall Experience
El cliente no dejó un comentario.Jennifer M. | Overall Experience
El cliente no dejó un comentario.Cheryl K. | First Impressions
I wish the cost had not gone up each year. There wasn't any additional benefits, just cost more.carl p. | Overall Experience
El cliente no dejó un comentario.sandra c. | Overall Experience
THANKS, VERY MUCH APPRECIATED!!Marilyn W. | Overall Experience
El cliente no dejó un comentario.Byron S. | Overall Experience
El cliente no dejó un comentario.Christopher G. | First Impressions
El cliente no dejó un comentario.mario p. | First Impressions
El cliente no dejó un comentario.Billy M. | Overall Experience
El cliente no dejó un comentario.lex c. | Overall Experience
El cliente no dejó un comentario.David S. | Overall Experience
El cliente no dejó un comentario.Fouad A. | First Impressions
El cliente no dejó un comentario.Alrances R. | Overall Experience
El cliente no dejó un comentario.Brenda S. | Overall Experience
El cliente no dejó un comentario.BRIANNA P. | Overall Experience
All of my stuff was ruined due to staff not letting me know I was in the ONE area that is not climate controlled.Shayla M. | Overall Experience
El cliente no dejó un comentario.Eley B. | Overall Experience
El cliente no dejó un comentario.Theresa S. | First Impressions
El cliente no dejó un comentario.patty r. | Overall Experience
I've used this u haul and storage 3 times and each time I had an great experience with the staff, very friendly, informative, and respectful. If needed will continue to use it.Alrances R. | First Impressions
El cliente no dejó un comentario.THOMAS G. | Overall Experience
Was a great experience. Uhaul is a 1st class operation.Christopher C. | Overall Experience
satisfechoiLincoln C. | Overall Experience
El cliente no dejó un comentario.latoya h. | Overall Experience
I have had a unit at this location since 2017 and all the staff is friendly. It only takes minutes to make my payment. So quick and easy. Michelle is very willing to help anyway she can. She really went out of her way to help me in the end of rental. It is a very clean. I knew my stuff stored would be safe and clean. Thank you Greenville Uhaul. It is sad parting but you have been great. Thank u Michelle. Sincerely, Sandi Smithsandi s. | Overall Experience
I moved out on the 12th of the month and paided for the full month, should have gotten pro rated refund for the rest of the mounth.HAROLD H. | Overall Experience
El cliente no dejó un comentario.Kasey M. | Overall Experience
El cliente no dejó un comentario.TRESHON S. | First Impressions
I worked with Donna and Malcolm. Both associates were enthusiastic, professional, and very friendly!!!Tanya B. | First Impressions
El cliente no dejó un comentario.Jalayla J. | Overall Experience
El cliente no dejó un comentario.Guy S. | Overall Experience
The only this was I had to keep setting up my auto pay on one of the units every month.JOseph J. | Overall Experience
Very helpful and friendly staffStephen C. | Overall Experience
Pleasantly surprised... I love it. Clean, secure & affordable! Climate control a plus!!!CHERYL K. | First Impressions
El cliente no dejó un comentario.Steven S. | First Impressions
El cliente no dejó un comentario.Mary S. | Overall Experience
The staff and facility were better then the other 8 business we called before we called UHaul. The staff was very accommodating and took care of our concerns and answered all our questions. Keep up the good work.Michael L. | First Impressions
El cliente no dejó un comentario.THOMAS G. | First Impressions
El cliente no dejó un comentario.Veronica Z. | Overall Experience
El cliente no dejó un comentario.WATSI S. | Overall Experience
It was great service and clean... I would recommend anyone... thank you.Gregory D. | Overall Experience
El cliente no dejó un comentario.Ileek K. | First Impressions
I was with U-HAUL Winterville for three (3) years. The Team was always helpful and polite. I would definitely rent there again, should the need require. Thank you U-HAUL!Sheila W. | Overall Experience
El cliente no dejó un comentario.Foundation For U. | First Impressions
El cliente no dejó un comentario.Ana S. | First Impressions
El cliente no dejó un comentario.GARY M. | First Impressions
They cancelled my storage room and we had to go through hoops to get me signed back up and the alarm went off after I put my code in.GARFIELD T. | First Impressions
El cliente no dejó un comentario.DEBRA H. | First Impressions
El cliente no dejó un comentario.Tanikia C. | Overall Experience
El cliente no dejó un comentario.Claire H. | Overall Experience
El cliente no dejó un comentario.Jeffery F. | First Impressions
El cliente no dejó un comentario.Desiree A. | Overall Experience
El cliente no dejó un comentario.Gregory C. | First Impressions
El cliente no dejó un comentario.tim T. | Overall Experience
Very friendly staffalma p. | First Impressions
Extraordinario servicio al cliente Thaddeus L. | Overall Experience
El cliente no dejó un comentario.Glen B. | Overall Experience