I received a one-way vehicle trailer that was from the rust belt. No functioning brakes, floor boards were rusted through and it should of been scrapped years ago. Will not be back!
RICHARD F.Customer Reviews for U-Haul Moving & Storage of Skagit Valley
Testimonials From Recent Customers
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Fast service and reasonably priced.
Jeremy B.It was my second rental and I was completely satisfied. Thanks.
Randall S.great service love this pickup place
glenn V.Very friendly and helpful
Harry D.Honestly this was my best experience renting anything the guy was very nice and professional id definitely send a friend to this place
Kory S.There were no problems in returning our trailer.
Patricia R.The team at my local location was helpful and friendly. I appreciate that so much.
Ruby O.great service
glenn V.Everything worked out without a hitch!
Bruce T.You were great!
Raymond H.Out of all the Uhaul experiences I've had this was the best experience and I've worked for companies where I personally have rented Uhauls so I know what a mess it can be at times. The gentleman who helped me was very helpful and the lady behind the counter was friendly and helpful as well. Thank you for your great service it made moving day way easier!
Steve J.I've rented from other local U-Haul vendors but this place is by far the best. They have the most vehicles and are totally professional with the way they do business.
Thomas G.You have mastered the ability to seek personal expectation. ¡Gracias!
Dan L.The ignition switch had to be replaced on the first day of travel. I was stranded for 5 hours in Eureka waiting for it to be repaired.
Boyd S.Easy check out and return and friendly staff
ben S.Absolutely Nothing
Lary J.Dont let it rain when picking up equipment. LOL I had excellent services, great job.
Edward G.The man who helped me was so nice and patient! Would recommend them to anyone!
Cynthia H.You guys did great and I thank you for providing me a way to move my items.
Page M.Worked with me to change drop off locations at the last moment, friendly and accommodating . Nice clean place!!
BRUCE R.Truck was not swept out, sucks when moving bedding, otherwise the young man at the front desk was quick and did his job fast. Impressed.
Joe L.Cleaner and better maintained than most dealers I've dealt with. Very courteous and helpful staff !
Mark H.Most uhaul locations are skeezy and gross. This is a great place. Love it and will use it again
Thomas R.Almost $800 for the smallest trailer to go ~1600 mi. Is very expensive.
Valentine A.I dropped off after hours
Scott V.The online drop-off is convenient, but the page is very slow responding and incredibly frustrating.
Eric M.Rt tail light inoperative
Charles S.It was impossible to call this location directly. The only way I was able to get a hold of them was to go through the 1800 number and get transferred. When I would call it would ring without being answered.
Denna K.The gas tank only had 1/8th of a tank when we picked it up. Normally this wouldn't be an issue, but we were on a tight schedule and having to stop for gas just to make it to our location slowed us down a bit. It's not a huge deal, but it would be helpful to not have to start off that way.
Devon D.The UHaul location phone number was never answered when I called. I was told there is an web interface which is not yet activated for this new Uhaul facility. When I showed up to rent the trailer, the general manager gave me his business card with his personal cell phone number on it. I appreciated that. It is a poor business practice to advertise a phone number that nobody answers. It made me mad to have been given this number which was not answered.
Randall S.Outstanding service, and came through in a pinch on a Saturday afternoon. Saved our day!
John C.Nothing, customer service was excellent, product was reliable and options for products are abundant. i will definately be a returning customer and I recommend this business to family and friends.
Jane J.Considering other experiences I've had with UHaul, this as by far the best.
Scott B.I did not receive my emailed receipt. Otherwise everything was great. Very smooth and quick transaction.
Janna W.Well run business.
James B.The only thing to mention is that I wish I felt safer while returning my eqipment by myself late at night. I felt vulnerable to being mugged, robbed or worse.. Otherwise the customer service was oustanding and would rent again.
Jane J.El equipo esta bien, solo que necesitan aplicar aceite o grasa a los arneses, por que están muy duros por falta de mantenimiento, solo aeria ese comentario.
Cesar R.They were SEVERELY understaffed. There was a line out the door waiting to rent equipment. If you have a site that big, you need at minimum 3 people working, if not 4+. When I got there at 9:05 (open at 9) there was a line of 3 customers ahead of me. When i left there was 5 people behind me. I felt bad for the people working there. They were doing the best they could. Seemed like they had a no show because there was only 1 person working when I got there. Once I got help though, it was quick and easy. Drop off was easy too.
Jackson C.The before hours and after hours procedures are cumbersome. I had to come back after the check out process failed. There was 1 person on Sat morning and it took 45 minutes to check out. I would not rent from them again.
Dexter W.I used the pick up by phone method. It worked great. I did speak to one staff member and he was very kind and professional. Truck was clean and worked great. This is the best U-Haul experience I've had, and I've had a lot of them.
Gary O.operators manual in pickup/truck
Kent M.The manager saved me from your shit software
Gary K.Very professional and helpful:
Ricky H.Jeff and his team are top notch. Perhaps the best U-hall service I have ever experienced.
Neil N.They did a thorough and professional job getting me what I needed and on my way quickly.
Barry K.Excellent Service on such short notice.. Recommend this location. We'll be back.. Thank you Jeffery.
Kahealani T.Credit to staff at Mount Vernon location. Thanks
Clifton P.The main guy was so very professional and had a listening ear do to our place being flooded out. I loved how your store had it all at a one stop shop. I bpught boxes and anything else I needed. Thank you for having someone so knowledgeable about all your product.
David B.Everything was perfect
Everett P.Tabatha was great to work with, professional, quick, polite.
ROBERT Q.