Comentarios del cliente para U-Haul Moving & Storage of Sierra Vista Southeast

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Sierra Vista Southeast

Grado total:

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Stephen G. en

Grado:

Great staff and facility.

Elaine N. en

Grado:

The computer system in both SIerra Vista locations ways very slow and out-Dated.

Peggy R. en

Grado:

Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy

Dawn F. en

Grado:

El cliente no dejó un comentario.

HAROLD B. en

Grado:

Nothing

Ronald B. en

Grado:

Maybe get a diesel version of the 26 foot truck. Gas mileage is horrible. 7.5 gal/mile

David H. en

Grado:

We reserved the truck on the website at 2011 E Fry Blvd, Sierra Vista, AZ, however, w e weren’t notified of the change in pickup location. We did get a courtesy call the day before, however the change in pickup address wasn’t mentioned. Otherwise, the service was good

Debbie G. en

Grado:

no comments

roger R. en

Grado:

El cliente no dejó un comentario.

Donald H. en

Grado:

Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes

Jim W. en

Grado:

Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.

Sherri G. en

Grado:

El cliente no dejó un comentario.

Donald H. en

Grado:

Excellent all the way around took care of everything. Very helpful and willing to do anything for the customer. They took care of the gas problem by me just showing the picture. Thanks for making it easy..

dale H. en

Grado:

Quick, hassle free and friendly. ??

CINDY A. en

Grado:

Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!

Chris W. en

Grado:

Good units, price fair for the area. Staff very helpful.

Taugaifala E. en

Grado:

No improvement necessary, the people working at the site are always prompt, courteous, and look out for our best interest which is GREATLY appreciated!

Mark G R. en

Grado:

Honestly the best experience I’ve ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service

Lani S. en

Grado:

El cliente no dejó un comentario.

Cecil W. en

Grado:

I wanted to pick up my truck at this location which was close to my house. The order got changed to a different location. The manager did make extra effort to find a truck when he went to another town. Biggest complaint is that truck was not full when we picked it up. We filled it up after renting it and ended up not using all the gas we purchased but couldn't get a credit. Also, no credit for unused furniture pads.

Holly E. en

Grado:

El cliente no dejó un comentario.

Vicki K. en

Grado:

El cliente no dejó un comentario.

Amy B. en

Grado:

Your employees were both friendly, helpful, genuinely nice people. So refreshing. Thank you!!

Jeffrey G. en

Grado:

El cliente no dejó un comentario.

David V. en

Grado:

El cliente no dejó un comentario.

Wilma M. en

Grado:

Improve your computer software in the store.

Douglas D. en

Grado:

El cliente no dejó un comentario.

Ralph C. en

Grado:

The location is easy to access and the employees were polite,friendly and helpful.

Harry R. en

Grado:

El cliente no dejó un comentario.

Maria F. en

Grado:

Unfortunately I rented this dolly and didn’t even use it. I took it for an hour and didn’t use it. Returned it quick. I still got billed the full amount. Maybe take into consideration the amount of hours taken... thank you the guys there were awesome!!

Kurt M. en

Grado:

El cliente no dejó un comentario.

Randy S. en

Grado:

Highly recommend!

Evan D. en

Grado:

El cliente no dejó un comentario.

Debbie G. en

Grado:

chris miller very helpful n gave me a good deal on storage.

Arthur Y. en

Grado:

first class

NICOLE R. en

Grado:

Original reservation for store 69. Truck not there or available. Then the store I finally got a truck at had computer problems and over charged me even though I did what I was told. I also took a picture of the gas tank and they said I didnt put fuel and i did and charged me another 23 on top of 20 for the return. I will never use uhual again. And the manager at store 69 is so rude he made me cry. Told me I could not speak while he was on the phone in his store. Would into give me owner info for complaint. Worst experience I have ever had with uhual

Jack G. en

Grado:

El cliente no dejó un comentario.

Rani K. en

Grado:

Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...

John T. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

El cliente no dejó un comentario.

Benjamin M. en

Grado:

We had multiple problems with the email portion regarding any previous damage that had happened to the trailer. It is much easier to do this detailing in person while picking it up and signing.

Connie F. en

Grado:

Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!

Edna M. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Chris is the best

James J. en

Grado:

I had a great experience.

Marcia C. en

Grado:

El cliente no dejó un comentario.

Max G. en

Grado:

Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.

WILLIAM O. en

Grado:

Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ

David R. en

Grado:

Great place friendly people

Daniel B. en

Grado:

Same.

Diane M. en

Grado:

The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!

TOMMY T. en

Grado:

a+

Jeffrey D. en

Grado:

Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.

Patricia W. en

Grado:

The customer service was excellent. Thank you Chris and Michael!

SUSAN B. en

Grado:

Chris and his staff are awesome!!!

JEFFERY D. en

Grado:

The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Thank you

Donna M. en

Grado:

The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.

tracy h. en

Grado:

Great experience

Jacquelynn P. en

Grado:

Everyone was very friendly and super helpful!

Ron R. en

Grado:

Chris and associates were awesome. Well run business!

James N. en

Grado:

Top notch all the way around! Thank you!

TAMMY W. en

Grado:

The free 1 months storage was just what I needed— Thank You once again!

Carisa G. en

Grado:

Good

WILLIAM O. en

Grado:

Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson

Robert S. en

Grado:

Very helpful

JAMES H. en

Grado:

I am very pleased with my unit 10 x 20...very pleased Jim Hernandez

KAREN B. en

Grado:

Great customer service, especially Joshua! Always cheerful!

DEBORAH O. en

Grado:

Very satisfied.

Diana O. en

Grado:

They we're very nice and helpful.

Tiara R. en

Grado:

I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit

Rhonda T. en

Grado:

Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the need

Nancy M. en

Grado:

The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.

Melissa L. en

Grado:

The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.

CHARLES R. en

Grado:

My experience was excellent, the staff are extremely helpful, facility is perfectly run

Vernon F. en

Grado:

everything was in good condition and very clean

EDUARDO B. en

Grado:

I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.

KRISTA D. en

Grado:

Quick efficient service, friendly staff.

CHARLES R. en

Grado:

Quick, thorough and easy. Very nice facility.

Peggy B. en

Grado:

Very helpful staff

David M. en

Grado:

Thank you for everything!

GEORGE S. en

Grado:

Thank You

Chris Y. en

Grado:

Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.

John S. en

Grado:

Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc

Verlyn F. en

Grado:

Helpful and friendly

Benjamin H. en

Grado:

Chris made the rental experience easy and convenient.

Lynn W. en

Grado:

Thanks for all your help

LOUISE G. en

Grado:

Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.

Kay S. en

Grado:

I used the facilities for almost 6 months with no issues or complaints.

JANICE K. en

Grado:

I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!

Vernon F. en

Grado:

Units are clean. Ability to drive in and out is efficient.

Ronald H. en

Grado:

After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.

WILLIAM O. en

Grado:

I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson

Kyle R. en

Grado:

All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe

TJ P. en

Grado:

Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.

ELLEN G. en

Grado:

We were pleased with our 3+ year storage rental

Jason D. en

Grado:

Excellent process and good communication.

RAMONA L. en

Grado:

Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!

John S. en

Grado:

Courteous employees that know their job and perform it well. Chris is great to do business with.

DANIEL C. en

Grado:

Thankyou it worked for me

RAYMOND S. en

Grado:

the customer service staff was always very professional, they are doing a exelent job.

karen B. en

Grado:

Everyone was very helpful. Will use this facility again if needed!

Regina O. en

Grado:

Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.

Bryan W. en

Grado:

The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.

John C. en

Grado:

Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom

RANDALL L. en

Grado:

The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!

WILLIAM O. en

Grado:

Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson

Paul J. en

Grado:

Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!

Jon Charles D. en

Grado:

Great staff! I really enjoyed doing business with them.

JAMES R. en

Grado:

Top notch facility. Friendly and helpful staff. My first choice for recommendation.

NANCY R. en

Grado:

When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.

Sunny J. en

Grado:

We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny

Gabrielle K. en

Grado:

Customer service was great

Jerri A. en

Grado:

Thank you for your services.

LOUISE G. en

Grado:

Everybody on staff is excellent, helpful, friendly.

Terry D. en

Grado:

Outstanding!

Jo K. en

Grado:

Your people there are very professional & helpful. I would return there with any need.

RALPH S. en

Grado:

Uhaul greatly improved facility

Gregory S. en

Grado:

Excellent and prompt service!!! Have and would recommend to all my friends!!!

Candra K. en

Grado:

Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.

Nick H. en

Grado:

Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.

ROBIN L. en

Grado:

Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara

LOUISE G. en

Grado:

This is the best storage facility I have used and the staff is just excellent.

Mary N. en

Grado:

very friendly staff

TIMOTHY P. en

Grado:

If I need storage and/Or have moving needs, this is the place to go!

Stewart T. en

Grado:

Nice facility. Friendly, helpful staff.

Gisselle O. en

Grado:

Very friendly staff always willing to help

ANDREW J. en

Grado:

Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.

GEORGE L. en

Grado:

Chris Miller is a big asset to your company.

HAROLD H. en

Grado:

Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.

DEAN M. en

Grado:

Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean

Ron R. en

Grado:

Met on lot as we drove up. Very professional and friendly. Great operation.

Joe S. en

Grado:

Great staff !!

Stephen B. en

Grado:

No problems at all- very accommodating!

Orson G. en

Grado:

Great service.

Cynthia J. en

Grado:

Thanks to Chris, My move was great!

DAVID E. en

Grado:

U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you

MARK D. en

Grado:

Manager Chris Miller does a great job!!!

REBECCA D. en

Grado:

none

SCOTT W. en

Grado:

Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92

DERICK T. en

Grado:

Awesome staff, clean, informative, punctual.

MICHAEL H. en

Grado:

Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you

Priscilla S. en

Grado:

The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.

Mary F. en

Grado:

Very helpful

LAURIE B. en

Grado:

Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.

RONALD A H. en

Grado:

Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices

RUTH A W. en

Grado:

I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Thank you.