Comentarios de los clientes para U-Haul Moving & Storage of Sierra Vista Southeast

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Sierra Vista Southeast

Clasificación general:

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ALVIRA G. | First Impressions |
Clasificación:

The manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.

Brianna C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Greg B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

John H.
Clasificación:

Keep doing what you are doing - consistency of excellence.

Tony A.
Clasificación:

Issac was very friendly and the drop off was quick / easy

RAY M. | Overall Experience |
Clasificación:

The guys in the office were great! Professional and helpful, I would recommend their services.

Larry H. | Overall Experience |
Clasificación:

Staff was friendly, patient and professional. Outstanding! Driveways and storages couldn’t have been cleaner. UHaul has always pleased us. I don’t know where you could find a better Organization. Thanks once again.

Soraya P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROSEMARY W. | Overall Experience |
Clasificación:

Staff was great!!

Ron H. | First Impressions |
Clasificación:

I got behind on my rent due to loss of work due to this Covid thing and they have been very helpful

Adelita L. | Overall Experience |
Clasificación:

Friendly staff, knowledgeable and helpful.

James C. | Overall Experience |
Clasificación:

They were always nice and helpful.

tara M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Charlie A. | Overall Experience |
Clasificación:

Excellent service

Jorge M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LANCE H. | Overall Experience |
Clasificación:

Chris is awesome

THERESA D.
Clasificación:

El cliente no dejó un comentario.

Elaine E. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

FRANK P.
Clasificación:

El cliente no dejó un comentario.

ARTHUR G.
Clasificación:

Everyone is super professional and polite. Manager is awesome as well.

melanie s. | Overall Experience |
Clasificación:

I’d pick this location over the others in town bc the staff is friendly and hard working.

Marcus A.
Clasificación:

El cliente no dejó un comentario.

David V.
Clasificación:

El cliente no dejó un comentario.

Michael J. | Overall Experience |
Clasificación:

My experience with this U-Haul facility was great everything went as planned staff was friendly and helpful

juanita o. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

BRENDA H.
Clasificación:

Isaac was delightful....awesome customer service

Martha G. | Overall Experience |
Clasificación:

Convenient access in a secure environment. Helpful and friendly manager.

WENDY A. | Overall Experience |
Clasificación:

This facility and everyone there is top notch!

Michael J. | First Impressions |
Clasificación:

Staff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my request

Michael J.
Clasificación:

El cliente no dejó un comentario.

Erin f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

WILLIAM O. | Overall Experience |
Clasificación:

Chris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.

Sherri F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael E. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JAMES R. | Overall Experience |
Clasificación:

Always helpful, greeted me personally every time I visited the office. Great experience!

Diana Lee V. | Overall Experience |
Clasificación:

Excellent, personable customer service.

NANCY G. | First Impressions |
Clasificación:

Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!

Dina I.
Clasificación:

Quick and easy. As soon as we pulled up the young man came to greet us outdoors. He helped us detach the trailer and was very polite. Great for those of us with minimal experience using a trailer, as well as for those concerned about COVID. We didn't set a foot inside and the young man made it quick.

THEODORE M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

katherine k. | Overall Experience |
Clasificación:

Setting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.

Michael B. | Online Move In |
Clasificación:

The onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.

Shelley L. | First Impressions |
Clasificación:

The rates were very attractive relative to other storage facilities in the area, for the same size spaces.

James D.
Clasificación:

Out-Standing service

Jenny G. | Online Move In |
Clasificación:

Josh was polite,friendly and helpful.

Bill D. | Online Move In |
Clasificación:

Very convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.

MICHAEL H. | First Impressions |
Clasificación:

Joshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.

DANIEL G.
Clasificación:

El cliente no dejó un comentario.

Susan M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christopher A.
Clasificación:

Issac was very friendly and helpfull. Much appreciated.

Dawayne C.
Clasificación:

Chris an crew have been a real help during and after our move to town. both vehicles an storage. We will use them again in the future. D & D

Kent S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Elda C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jerald D.
Clasificación:

El cliente no dejó un comentario.

Robert P.
Clasificación:

El cliente no dejó un comentario.

TERESA C. | First Impressions |
Clasificación:

The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent

MYRNA C.
Clasificación:

The Manager was very professional and very courteous. He had the best customer service.

Holly A.
Clasificación:

Thank God for the manager “Chris” He was helpful and said that my rental experience needed to be rectified with the Modesto, Ca . The only reason I'd ever rent again from them.

Thomas S. | Online Move In |
Clasificación:

It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.

Ronald C. | Overall Experience |
Clasificación:

Overall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.

TERESA L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Martin H.
Clasificación:

El cliente no dejó un comentario.

Paul H.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER L.
Clasificación:

Excellent service, equipment and location

Cheryll H.
Clasificación:

El cliente no dejó un comentario.

ELBERT D.
Clasificación:

Nothing it was great.

linda g. | First Impressions |
Clasificación:

Great customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!

PETER DEAN V.
Clasificación:

El cliente no dejó un comentario.

EDWARD M.
Clasificación:

El cliente no dejó un comentario.

Sherri F. | First Impressions |
Clasificación:

The guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.

DON S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mary R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lisa S.
Clasificación:

El cliente no dejó un comentario.

ALVINEARL K.
Clasificación:

El cliente no dejó un comentario.

JENNIFER M. | Overall Experience |
Clasificación:

Very nice managers.

Susan W.
Clasificación:

El cliente no dejó un comentario.

Raymond H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Edward M.
Clasificación:

El cliente no dejó un comentario.

David D.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

El cliente no dejó un comentario.

Robert T.
Clasificación:

Great and friendly service. Highly recommend!

Rebecca C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Angel M. | Overall Experience |
Clasificación:

Very honest and understanding

Paul J. | Online Move In |
Clasificación:

Very convenient.

Jon J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Ken K. | First Impressions |
Clasificación:

Nice, clean, and large covered RV storage.

Tyeez G.
Clasificación:

El cliente no dejó un comentario.

JAMES W.
Clasificación:

El cliente no dejó un comentario.

Kim G.
Clasificación:

Nothing... Josh kept in contact with me the day before and day of to make sure the truck was available and he re text me the link that was missing so that I could do the body damage assessment. Thanks so much for your help... it made my move so much less stressful. :)

Keith k. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Valade W. | Overall Experience |
Clasificación:

There were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!

Arturo C. | First Impressions |
Clasificación:

Knowledgeable and friendly staff

HOLLY G.
Clasificación:

Chris Miller was extremely helpful and went above and beyond for our needs. He made sure everything was ready and hooked up the equipment for us, made sure everything worked and fit properly, explained how to use it and sent us video as well to watch for reference. He was very friendly and made the whole experience enjoyable and stress free. I highly recommend this location and will continue to go to Chris for future needs!

Omar H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

dacharvrick c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tomi B. | First Impressions |
Clasificación:

Used this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!

Ruben M.
Clasificación:

El cliente no dejó un comentario.

CARL E.
Clasificación:

Fix the trucks the onevwe had needed alignmentand brakes fixed. Also AC had many issues. Make sure they are ready for all weather conditions ie wiper blades. Clean them out well.

LInda Sue B. | Overall Experience |
Clasificación:

Our unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. Great location!

WILLIAM O. | First Impressions |
Clasificación:

I reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZ

KAREN D. | Overall Experience |
Clasificación:

Online payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.

Ruben M.
Clasificación:

Michael was extremely helpful and attentive!

david B.
Clasificación:

El cliente no dejó un comentario.

TERRY M.
Clasificación:

The service was great

Belinda T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rodney A. | Overall Experience |
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El cliente no dejó un comentario.

NORD J.
Clasificación:

Luckily the drop off location was not changed and it was just a few miles from my destination address. No problems with equipment.

Carol S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Travis B.
Clasificación:

There was a misunderstanding that affected the billing. I spoke to the manager and he was nice enough to give me some credit. I had made some mistakes, but their people had made some mistakes too. He was fair. That is the kind of service that makes me want to go back or refer others.

frank D.
Clasificación:

U-Haul representatives at the drop-off Location made it easy to turn the vehicle and thanks for making the moving experience less stressful.

WILLIAM O. | Overall Experience |
Clasificación:

I may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZ

Adan R.
Clasificación:

El cliente no dejó un comentario.

Rachel g. | First Impressions |
Clasificación:

The facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.

Cynthia F.
Clasificación:

Found out about an alternative pick up site the day I picked up the rental and could've be stranded by going to the original, much, much closer store. At pick up, I confirmed my drop off store In Gilbert and was told it was a different one than the store 1/2 mile from my new home. The mgr at the pickup store said “no problem, I'll change it.” When I dropped off at the power ranch haul, I was told they don't accept trailers. The same trailer I was asked to deliver to Gilbert. I was required to drive to another store (final destination). That store was not well marked where to do returns. Bottom line is that the logistics were terrible but the representatives were nice to work with. I only wish there was better communication between stores and with the customers.

Michael R. | Overall Experience |
Clasificación:

The staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.

ANGELITA V.
Clasificación:

He had to go looking for my record because it was not determined where the turn in was but he too was very helpful.and good customer service.

Jacquelynn P.
Clasificación:

El cliente no dejó un comentario.

GEORGE C.
Clasificación:

El cliente no dejó un comentario.

Gary T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

El cliente no dejó un comentario.

WILLIAM E.
Clasificación:

El cliente no dejó un comentario.

Rachel g. | Overall Experience |
Clasificación:

I would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.

Jim S.
Clasificación:

Nothing, the guy was perfect.

MELISSA H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David W. | Overall Experience |
Clasificación:

Dead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.

NED H.
Clasificación:

El cliente no dejó un comentario.

PENELOPE B.
Clasificación:

El cliente no dejó un comentario.

Jacquleline or Bill D. | Overall Experience |
Clasificación:

Very well managed, professional and friendly. Highly recommended

Laurie S.
Clasificación:

I had to drop the truck off in a different town because I did not get the discount for having to drive it to another location

PAUL W.
Clasificación:

I reserved a 26 ft truck 3 weeks prior to needing it. I was told there were two in town trucks and that that shouldn't be any issues with the rental. 3 days before needing the truck, I receive a phone call telling me that I am unable to rent the 26ft truck but that I will receive a 20ft truck at a discounted rate. When I went to pick up the truck, the associate had no idea what discount I was speaking of. He proceeded to give me a 20 cent discount for mileage. Due to needing to make 2 trips since the truck wasn't large enough, I paid more for the 20 ft truck with the miles I drove than I would have with the 26ft truck.

Eric B. | First Impressions |
Clasificación:

Mike was a big help for me

CORY H.
Clasificación:

Truck was great and the staff was awesome!!

christine a. | Overall Experience |
Clasificación:

Very good facility for the location.

Rebecca A. | Overall Experience |
Clasificación:

Staff very helpful to us in a difficult time. Paying monthly fee so easy online.

Richard C.
Clasificación:

El cliente no dejó un comentario.

Paul H. | Online Move In |
Clasificación:

Great way of doing the process. Will definitely do it this way moving forward

Roberto D.
Clasificación:

Great service and support.

SHARON B.
Clasificación:

El cliente no dejó un comentario.

Marta A.
Clasificación:

El cliente no dejó un comentario.

Maureen F.
Clasificación:

Very satisfied with the friendly, professionalism. My movers were also amazingly fast and efficient. Angel movers out of Sierra Vista. They completed the job in half the time that I expected!

Kenneth O.
Clasificación:

As a veteran I have used Uhaul many times, and I have never been treated as well as I was this go around. THANK YOU!

Scott R. | Overall Experience |
Clasificación:

Great facility.

Patricia G.
Clasificación:

Service was fast and courteous. The attendant explained everything clearly.

Darrell P. | Overall Experience |
Clasificación:

Nice people. Easy to work with.

Vincent C.
Clasificación:

El cliente no dejó un comentario.

LLOYD B.
Clasificación:

Outstanding customer relation Thumbs up

Stephen P.
Clasificación:

Your service people were complaining that they had a bad day . . . ? Also many confusing questions unit numbers and they would not let me throw a small bag of trash away after I had cleaned up the truck cab. I tried to explain to the young man that I was sorry he was having a bad day; however I had just completed a 2,000 mile trip and simply wanted to get going . . . . I am very sorry to have my view of U-Haul damaged by this poor experience. I did speak to the manager the next day. During the conversation he was turning the speaker phone off and on repeatedly for some reason ? ? In view of the foregoing experience, I purchased a new trailer.

Suzanne R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mark S.
Clasificación:

El cliente no dejó un comentario.

Teresa W.
Clasificación:

The address given in Tucson, for drop off of the truck for a one way transaction: the business, M and M custom on 1st Street, appears to be closed and not accepting truck turn ins? So we turned in the truck at the Alvernon Way location where we rented our storage unit. Very pleased. Great service.

Paula P. | First Impressions |
Clasificación:

Very helpful with a last minute change.

Alana M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark G.
Clasificación:

El cliente no dejó un comentario.

Scott R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Gadiel S.
Clasificación:

People there are sharp and ahead of everything, I'm super happy with the service! Thanks.

Mark G. | Overall Experience |
Clasificación:

Staff were very friendly and helpful

Jason S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Elaine E. | First Impressions |
Clasificación:

I appreciate Chris' very personal attention to our needs.

Elizabeth B.
Clasificación:

THIS Ina Rd. location was good. The staff was very helpful, friendly, and suggested ways to save us money since we were moving over 100 miles. However, we had great difficulty returning our truck to 2 other locations PRIOR to being assigned to this one in Sierra Vista. The first location, on Deliverence Way in Hereford, AZ no longer does Uhaul, and hasn't for a year according to the caretaker. Then the 2nd location was on unmarked dirt road in the middle of desert. Which we couldn't even find late at night. This runaround made a long hard day even longer and harder! However, when we kept having to call the 800 number, we were always greeted with a nice, pleasant and helpful voice on the other end, which helped to alleviate my anxiety tremendously. Once we arrived at the correct location, your app was easy to understand and walked me through every step. So thank you for that! Moving out of town, I'll have to think twice about what service to use. But for in town moves, uhaul is the best.

Dipa A. | First Impressions |
Clasificación:

I rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!

Justin M. | First Impressions |
Clasificación:

Very helpful and fast!

Kent S. | First Impressions |
Clasificación:

From my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!

Mary H.
Clasificación:

Location must be solid.

Paula P.
Clasificación:

Staff was very friendly,knowledgeable and fast checkout/check-in also very accommodating with my last minute changes.Thank you, job well done..Paula

Stephanie C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Wayne L.
Clasificación:

El cliente no dejó un comentario.

Wayne L. | First Impressions |
Clasificación:

Everyone was so helpful and we even got 1 month free storage which was a blessing

John G.
Clasificación:

You have good, customer oriented, professionals working for you....

Micah K.
Clasificación:

El cliente no dejó un comentario.

JENNIFER M. | Overall Experience |
Clasificación:

We rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!

Theodore C.
Clasificación:

Outstanding trailer hook up service which ensured the hitch was properly connected and the lights all works.

Talin S.
Clasificación:

Have a written explanation of the insurance available to read.

Kenneth W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sonia M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Paula P.
Clasificación:

Your doing it! Providing customers with a clean reliable choice of products at a fair price.Keep up the good work.

Ted M.
Clasificación:

El cliente no dejó un comentario.

Victoria O. | First Impressions |
Clasificación:

Very easy to reserve and then move in!

SEAN K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

El cliente no dejó un comentario.

Laura A. | Online Move In |
Clasificación:

This was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Thank you

Darrellmatthew P.
Clasificación:

El cliente no dejó un comentario.

Eric L.
Clasificación:

Very friendly staff! Clean reliable truck. Great experience!

Patricia R.
Clasificación:

Chris Miller and his team are Fantastic! They are the utmost in customer service. They are polite, helpful and have a great can-do attitude that makes me want to do business with them.

Evan D.
Clasificación:

El cliente no dejó un comentario.

Lauretta T.
Clasificación:

El cliente no dejó un comentario.

Marian H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Aladin S. | Overall Experience |
Clasificación:

Everything was great and I appreciate the military discount.

SEAN K. | First Impressions |
Clasificación:

Nice place

Caroline D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Ronald H. | Overall Experience |
Clasificación:

Our storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.

Ronald H.
Clasificación:

El cliente no dejó un comentario.

WENDY A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

william R.
Clasificación:

Very quick service receiving the equipment. Excellent service.

Jim W. | Overall Experience |
Clasificación:

All staff most helpful on several occasions during 4-month rental of storage unit.

Roseanne m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Brandon S.
Clasificación:

Great customer service! The guys here were great and very helpful.

Eduardo M. | First Impressions |
Clasificación:

Excellent attention, thank you for your help.

Wafaa S. | First Impressions |
Clasificación:

Nice company and very accommodating to our needs!

billy J.
Clasificación:

El cliente no dejó un comentario.

Nikolas F.
Clasificación:

Great service by Josh

Nicholas T.
Clasificación:

El cliente no dejó un comentario.

Lisa M.
Clasificación:

El cliente no dejó un comentario.

Christopher L.
Clasificación:

Very efficient and quick service

James J.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

El cliente no dejó un comentario.

Clarke D.
Clasificación:

El cliente no dejó un comentario.

Chad S.
Clasificación:

First my mileage was wrong and I was told that he would knock down my gas to make up for it and to make it cheaper for me. Then he told me that I got the truck Friday morning for two days that as long as I turn in the truck before closing on Sunday that I wouldn't get charged extra and their hours are from 9am-5pm on Sunday. He said to make sure I turn the truck in during business hours or he would have to charge extra. So not only did he call me after my time to officially turn it in and tell me he has to charge me an extra day, I also got charged extra for fuel and the mileage was still off. So I got charge more than we originally agreed on. When confronted on what he said he claimed he didn't say that.

Lori S.
Clasificación:

El cliente no dejó un comentario.

Diana O. | Overall Experience |
Clasificación:

Very convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.

NELS B. | Overall Experience |
Clasificación:

We were grateful to have such a great RV storage location so close to our home. Thank you for all your help.

Blanca W. | Overall Experience |
Clasificación:

My request for a storage rental was very sudden and last-minute, but the staff was super accomodating. They were great!!!

galin k. | Overall Experience |
Clasificación:

I don’t remember the name of the manager, but he was super professional and friendly.

BRUCE U. | First Impressions |
Clasificación:

Wonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.

Steven T. | Overall Experience |
Clasificación:

My experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8% increase.

Rodney R. | First Impressions |
Clasificación:

AWESOME

Stephen G. | First Impressions |
Clasificación:

Great staff and facility.

Peggy R. | Overall Experience |
Clasificación:

Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy

Debbie G. | Overall Experience |
Clasificación:

no comments

Donald H. | First Impressions |
Clasificación:

Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes

Jim W. | First Impressions |
Clasificación:

Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.

CINDY A. | Overall Experience |
Clasificación:

Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!

Chris W. | Overall Experience |
Clasificación:

Good units, price fair for the area. Staff very helpful.

Mark G R. | Overall Experience |
Clasificación:

Honestly the best experience I’ve ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service

Debbie G. | First Impressions |
Clasificación:

chris miller very helpful n gave me a good deal on storage.

Rani K. | Overall Experience |
Clasificación:

Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...

Connie F. | First Impressions |
Clasificación:

Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!

Robert S. | Overall Experience |
Clasificación:

Chris is the best

Max G. | Overall Experience |
Clasificación:

Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.

WILLIAM O. | First Impressions |
Clasificación:

Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ

David R. | First Impressions |
Clasificación:

Great place friendly people

Diane M. | Overall Experience |
Clasificación:

The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!

TOMMY T. | Overall Experience |
Clasificación:

a+

Jeffrey D. | First Impressions |
Clasificación:

Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.

Patricia W. | First Impressions |
Clasificación:

The customer service was excellent. Thank you Chris and Michael!

SUSAN B. | Overall Experience |
Clasificación:

Chris and his staff are awesome!!!

JEFFERY D. | Overall Experience |
Clasificación:

The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Thank you

Donna M. | First Impressions |
Clasificación:

The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.

tracy h. | Overall Experience |
Clasificación:

Great experience

Jacquelynn P. | First Impressions |
Clasificación:

Everyone was very friendly and super helpful!

Ron R. | Overall Experience |
Clasificación:

Chris and associates were awesome. Well run business!

James N. | Overall Experience |
Clasificación:

Top notch all the way around! Thank you!

TAMMY W. | Overall Experience |
Clasificación:

The free 1 months storage was just what I needed— Thank You once again!

Carisa G. | First Impressions |
Clasificación:

Good

WILLIAM O. | Overall Experience |
Clasificación:

Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson

Robert S. | First Impressions |
Clasificación:

Very helpful

JAMES H. | Overall Experience |
Clasificación:

I am very pleased with my unit 10 x 20...very pleased Jim Hernandez

KAREN B. | Overall Experience |
Clasificación:

Great customer service, especially Joshua! Always cheerful!

DEBORAH O. | Overall Experience |
Clasificación:

Very satisfied.

Diana O. | First Impressions |
Clasificación:

They we're very nice and helpful.

Tiara R. | First Impressions |
Clasificación:

I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit

Rhonda T. | Overall Experience |
Clasificación:

Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the need

Nancy M. | Overall Experience |
Clasificación:

The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.

Melissa L. | Overall Experience |
Clasificación:

The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.

CHARLES R. | Overall Experience |
Clasificación:

My experience was excellent, the staff are extremely helpful, facility is perfectly run

Vernon F. | First Impressions |
Clasificación:

everything was in good condition and very clean

EDUARDO B. | Overall Experience |
Clasificación:

I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.

KRISTA D. | First Impressions |
Clasificación:

Quick efficient service, friendly staff.

CHARLES R. | First Impressions |
Clasificación:

Quick, thorough and easy. Very nice facility.

Peggy B. | Overall Experience |
Clasificación:

Very helpful staff

David M. | First Impressions |
Clasificación:

Thank you for everything!

GEORGE S. | Overall Experience |
Clasificación:

Thank You

Chris Y. | First Impressions |
Clasificación:

Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.

John S. | Overall Experience |
Clasificación:

Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc

Verlyn F. | First Impressions |
Clasificación:

Helpful and friendly

Benjamin H. | Overall Experience |
Clasificación:

Chris made the rental experience easy and convenient.

Lynn W. | Overall Experience |
Clasificación:

Thanks for all your help

LOUISE G. | Overall Experience |
Clasificación:

Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.

Kay S. | Overall Experience |
Clasificación:

I used the facilities for almost 6 months with no issues or complaints.

JANICE K. | Overall Experience |
Clasificación:

I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!

Vernon F. | First Impressions |
Clasificación:

Units are clean. Ability to drive in and out is efficient.

Ronald H. | First Impressions |
Clasificación:

After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.

WILLIAM O. | First Impressions |
Clasificación:

I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson

Kyle R. | Overall Experience |
Clasificación:

All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe

TJ P. | Overall Experience |
Clasificación:

Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.

ELLEN G. | Overall Experience |
Clasificación:

We were pleased with our 3+ year storage rental

Jason D. | Overall Experience |
Clasificación:

Excellent process and good communication.

RAMONA L. | First Impressions |
Clasificación:

Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!

John S. | First Impressions |
Clasificación:

Courteous employees that know their job and perform it well. Chris is great to do business with.

DANIEL C. | Overall Experience |
Clasificación:

Thankyou it worked for me

RAYMOND S. | Overall Experience |
Clasificación:

the customer service staff was always very professional, they are doing a exelent job.

karen B. | Overall Experience |
Clasificación:

Everyone was very helpful. Will use this facility again if needed!

Regina O. | Overall Experience |
Clasificación:

Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.

Bryan W. | Overall Experience |
Clasificación:

The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.

John C. | Overall Experience |
Clasificación:

Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom

RANDALL L. | Overall Experience |
Clasificación:

The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!

WILLIAM O. | Overall Experience |
Clasificación:

Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson

Paul J. | Overall Experience |
Clasificación:

Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!

Jon Charles D. | Overall Experience |
Clasificación:

Great staff! I really enjoyed doing business with them.

JAMES R. | Overall Experience |
Clasificación:

Top notch facility. Friendly and helpful staff. My first choice for recommendation.

NANCY R. | Overall Experience |
Clasificación:

When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.

Sunny J. | Overall Experience |
Clasificación:

We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny

Gabrielle K. | Overall Experience |
Clasificación:

Customer service was great

Jerri A. | Overall Experience |
Clasificación:

Thank you for your services.

LOUISE G. | Overall Experience |
Clasificación:

Everybody on staff is excellent, helpful, friendly.

Terry D. | Reservation |
Clasificación:

Outstanding!

Jo K. | Reservation |
Clasificación:

Your people there are very professional & helpful. I would return there with any need.

RALPH S. | Overall Experience |
Clasificación:

Uhaul greatly improved facility

Gregory S. | Overall Experience |
Clasificación:

Excellent and prompt service!!! Have and would recommend to all my friends!!!

Candra K. | Overall Experience |
Clasificación:

Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.

Nick H. | Overall Experience |
Clasificación:

Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.

ROBIN L. | Overall Experience |
Clasificación:

Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara

LOUISE G. | Overall Experience |
Clasificación:

This is the best storage facility I have used and the staff is just excellent.

Mary N. | Overall Experience |
Clasificación:

very friendly staff

TIMOTHY P. | Overall Experience |
Clasificación:

If I need storage and/Or have moving needs, this is the place to go!

Stewart T. | Overall Experience |
Clasificación:

Nice facility. Friendly, helpful staff.

Gisselle O. | Overall Experience |
Clasificación:

Very friendly staff always willing to help

ANDREW J. | Overall Experience |
Clasificación:

Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.

GEORGE L. | Overall Experience |
Clasificación:

Chris Miller is a big asset to your company.

HAROLD H. | Overall Experience |
Clasificación:

Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.

DEAN M. | Overall Experience |
Clasificación:

Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean

Ron R. | Reservation |
Clasificación:

Met on lot as we drove up. Very professional and friendly. Great operation.

Joe S. | Overall Experience |
Clasificación:

Great staff !!

Stephen B. | Overall Experience |
Clasificación:

No problems at all- very accommodating!

Orson G. | Reservation |
Clasificación:

Great service.

Cynthia J. | Reservation |
Clasificación:

Thanks to Chris, My move was great!

DAVID E. | Reservation |
Clasificación:

U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you

MARK D. | Overall Experience |
Clasificación:

Manager Chris Miller does a great job!!!

REBECCA D. | Overall Experience |
Clasificación:

none

SCOTT W. | Overall Experience |
Clasificación:

Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92

DERICK T. | Overall Experience |
Clasificación:

Awesome staff, clean, informative, punctual.

MICHAEL H. | Overall Experience |
Clasificación:

Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you

Priscilla S. | Overall Experience |
Clasificación:

The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.

Mary F. | Overall Experience |
Clasificación:

Very helpful

LAURIE B. | Overall Experience |
Clasificación:

Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.

RONALD A H. | Overall Experience |
Clasificación:

Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices

RUTH A W. | Overall Experience |
Clasificación:

I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Thank you.

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