Customer Reviews for U-Haul Moving & Storage of Shamokin Dam

1,541 comentarios

3125 Susquehanna Trl   Shamokin Dam, PA 17876
(Rte 11&15 2 Miles North of Susquehanna Valley Mall)

(570) 743-7780

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(570) 743-7780

3125 Susquehanna Trl
Shamokin Dam, PA 17876
(Rte 11&15 2 Miles North of Susquehanna Valley Mall)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

When reserving a truck online I was expecting to spend $40-$50 after taxes and services. My total ended up being $87. I was a little frustrated because I did not expect the total to almost double. I will definitely call around next time to make sure I'm getting the best deal and am aware of all the charges to expect.

Nicole S. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Nothing at all. Was excellent.

Robert P. 
Rating:
4.0

Customer did not leave a comment.

Frances M. 
Rating:
5.0

Everything was good and I will be there to rent again when I'm looking to get equipment.

Randy C. 
Rating:
3.0

Clean the INSIDE of the windshield! Gas gauge was not at full like the guy insisted! Charged me $12.50 !!

Shari R. 
Rating:
5.0

Is perfect

Bob P. 
Rating:
3.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

Brent W. 
Rating:
4.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

Was the easiest pick up and drop off. Trailer was ready on time and I was able to drop it off after hours with no issues and an accessible and well lit area.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

Luther K. 
Rating:
4.0

Customer did not leave a comment.

Marc G. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIEJEAN S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
4.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

I had to go way out of my way to pick up my truck. You need to have more one way rental trucks .

Howard H. 
Rating:
5.0

Customer did not leave a comment.

john E. 
Rating:
5.0

Customer did not leave a comment.

Tina L. 
Rating:
5.0

Customer did not leave a comment.

Douglas C. 
Rating:
3.0

Gas gauge seemed a bit off and was charged for 2 gallons of gas

Michael S. 
Rating:
1.0

Will NEVER rent from uhaul again was overcharged and extra day and was also charged110$ in toll fees when I didn't authorize the charge and already paid the tolls in the mail absolutely horrible service I've rented trailer for uhaul several times in last few months and won't ever again!

Dylan R. 
Rating:
5.0

Got me in and out fast and easy staff was very nice and polite and willto gothe e xtra steps to help .

Jeff C. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Equipment was clean and ready to go. Return was quick and simple. Very pleased.

William S. 
Rating:
5.0

Excellent experience. This location consistently delivers top quality and friendly customer service.

Steven H. 
Rating:
4.0

Customer did not leave a comment.

Antonio C. 
Rating:
3.0

Employee who greeted me needs a remedial course on how to address customers, including, but not limited to refraining from off-hand remarks, such as, "Why would anyone go there?", and asking leading questions about customer political preferences/opinions. Some serious training needs to be done.

MARK S. 
Rating:
5.0

Quick and easy. Very polite as well.

Heath B. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

Customer did not leave a comment.

Ruben S. 
Rating:
5.0

Staff very helpful!

Tony P. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
4.0

Customer did not leave a comment.

heather H. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
4.0

Customer did not leave a comment.

jennifer S. 
Rating:
5.0

All was well

Rene G. 
Rating:
5.0

Customer did not leave a comment.

Brent W. 
Rating:
4.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

Everything went smoothly. No complaints.

Eugene C. 
Rating:
3.0

Customer did not leave a comment.

CAROL S. 
Rating:
4.0

Customer did not leave a comment.

Angel O. 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH B. 
Rating:
4.0

No complaints

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

TONY P. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Ben helped me with the rental, an made sure I was completely satisfied. I originally asked for a utility trailer. When he found out I was hauling a motorcycle he got me a trailer specifically designed for that. He attached it to my vehicle when I picked it up and removed it when I returned. This location is awesome.

Ernest K. 
Rating:
4.0

The location does not have enough customer parking for pick ups & drop offs.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Charity H. 
Rating:
5.0

Easy check in and out

RYAN M. 
Rating:
3.0

The 20' truck we rented had a hand truck and packing blanket attached to the interior wall. Both were inconveniently located at the back of the truck. We didn't need either but still had to work around them each time we loaded and unloaded the truck—quite annoying.

Rodney E. 
Rating:
4.0

The clerk was very patient and helpful.

Wendy G. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
4.0

Very helpful and friendly!

JANET G. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Thank you. Will use your service again. .

Charmaine C. 
Rating:
5.0

Everything was great!

DALE W. 
Rating:
3.0

I will never recommend uhaul after this experience! I needed to pay a bill after return and your company makes it almost impossible to do! Can't get anyone on the phone unless you want to hold for an hour. The online bill pay wouldn't recognize my name or acct.

Karen R. 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
4.0

The man running the place was very kind and went above and beyond to help us in the loading process. The car was a low profile car that would have ripped right into the bottom front bumper.He helped make it work and went above and beyond to help us get the car loaded when he didn't have too! I would highly recommend this place do to their kindness and generosity and helping hand, along with helpful safety tips to check on while transporting with the tow dolly! Thanks, again! Thumbs up

Shane T. 
Rating:
3.0

The guy forgot to put the equipment in the back of the truck so we had to travel all the way back to the store to pick the equipment up and put it in the uhaul doing all that cut into my time and the and the guy from the store said he was going to take 15 percent off because of his mistake but I didn't see any difference on my card .

Jonathan T. 
Rating:
4.0

Your prices are overly expensive

Rodney K. 
Rating:
5.0

Customer did not leave a comment.

Greg R. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
4.0

Having reservation switched the day before was pretty frustrating. It all worked out in the end, but ended up being a lot of extra driving

JONATHAN D. 
Rating:
5.0

Customer did not leave a comment.

DENISE T. 
Rating:
5.0

I no longer own a pick up truck, but I rent utility trailers from Uhaul, several times each year. I really appreciate the value and convenience. Customer service in Shamokin Dam, PA is always top notch.

Brent W. 
Rating:
5.0

Everything was very easy and fast.

Jason N. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
4.0

Replace check engine sensor in truck.

Stephen E. 
Rating:
5.0

The two young gentlemen who processed my return were both friendly and helpful and had me on my way in just minutes.

ROGER D. 
Rating:
4.0

It's a little tight. But definitely a ton of variety and everything you would need for hauling or moving!

Curtis H. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

I don't know of any improvements, the service was fast and efficient.

leland M. 
Rating:
5.0

Awesome Experience

GERRY O. 
Rating:
5.0

Customer did not leave a comment.

ARAMJOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

Melvin P. 
Rating:
5.0

Customer did not leave a comment.

Angel L. 
Rating:
5.0

I had awesome service, and the guys were polite. Yes, I would use them again!!

Susan K. 
Rating:
5.0

Dropped off after hours and checked in with phone. Quick and easy website to follow for returns. Returning store was well marked where to park returns.

Kimberly H. 
Rating:
5.0

Customer did not leave a comment.

HOLLY M. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
4.0

I had a very positive experience. Staff was knowledgeable about my rental and explained everything very well.

BONITA C. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A. 
Rating:
4.0

Customer did not leave a comment.

Monica P. 
Rating:
5.0

First rate experience at Shamokin Dam. However, your customer service department is the worst I have ever experienced in my adult life. On hold one day for one and a half hours with three different people. Also, your online services are poor.

K Barton R. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

Nothing it was perfect

PATRICIA P. 
Rating:
3.0

One truck had flat tires, another truck was blowing smoke, and our final truck ran good but was dirty inside.

ANGELA P. 
Rating:
4.0

Customer did not leave a comment.

Eric K. 
Rating:
5.0

Customer did not leave a comment.

Randall M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry C.  |  First Impressions 
Rating:
5.0

I cannot say enough about your staff member in health friendly,courteous, polite, helpful and Knowledgeable he was. That is someone I would look for to be a representative for my company in retail and dealing with customers. I am so sorry I forgot his name I never took the time to look as bad I was just so pleased with how to care of us. Randy Miller

Randall M.  |  First Impressions 
Rating:
5.0

I interacted with staff members on Saturday and Sunday. All three individuals were very helpful.

Freda J.  |  First Impressions 
No reviews have been submitted for this location.

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