Comentarios del cliente para U-Haul Moving & Storage of SE Seattle

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of SE Seattle

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Darrell G. en

Grado:

El cliente no dejó un comentario.

Christopher A. en

Grado:

Great customer service and friendly staff. Thank you .

David A. en

Grado:

El cliente no dejó un comentario.

Khampaeng P. en

Grado:

Customer service was perfect from my experience!

Sean B. en

Grado:

Very positive experience with the staff, the GM John was particularly friendly and professional.

Emma C. en

Grado:

if you can give discount or special rate for non-profit organization would be appreciated Over all services is excellent

Kelly P. en

Grado:

John Steven was very professional and a pleasure to work with.

David M. en

Grado:

El cliente no dejó un comentario.

Cheryl M. en

Grado:

El cliente no dejó un comentario.

Sarah G. en

Grado:

El cliente no dejó un comentario.

Ventura H. en

Grado:

The people who attended me were very courteous and professional.

Naomi H. en

Grado:

It was a great experience checking in African American girl was so nice but when I return a Caucasian lady was a jerk she just anal very I would never put anybody in that situation with someone like that her attitude suck

Brian M. en

Grado:

It was a busy day for this Uhaul shop. My truck was late being returned well past my pickup time. The crew were very nice offering a good discount. The truck seemed very loud. Luckily I had earplugs. It drove OK but steering seemed kind of lose but at 90,000 + miles I guess that's to be expected.

Thomas G. en

Grado:

Everyone I dealt with, both on the phone and in person, was friendly, helpful and professional. I am really impressed with U-Haul as a company.

Binh T. en

Grado:

Not the friendliest people. I guess I should have never expect any services here. The black guy was rude with attitude that worked on 10/3

seghean S. en

Grado:

next time make sure you have the lock key with the truck key

Robert G. en

Grado:

Everytime I go to buy something inside I'm told the system is down, so recently I just skipped the purchase of boxes. Another note is that no one understands how the app/mobile site works and they get frustrated when you follow the app directions while the store is open, particularly on return

Wesley G. en

Grado:

Seems like they need to hire more desk staff . Very friendly people, but could tell they were getting stressed out due to lines And what not. But that didn’t keep their smile off their face! Will def be back to this location. Just wish it wasn’t so far away

EDWARD H. en

Grado:

The line was extremely long because it was the last weekend in the month. The agent handled customers with a friendly calm tone and moved any difficult issues to the manager so that they would not hold up the line. I was very impressed with their ability to maintain their composure when dealing with difficult people.

Seth E. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

These guys are amazing! John and Jenny rocked it this Saturday! Thank you so much for all your hard work! I know there were computer issues and some difficult people, but you are all a great team who powered through it! Cheers to you all!! ??????

DEVIN K. en

Grado:

Understaffed, long wait times. One guy doing everything, he was awesome, but it took longer to return the vehicle (over an hour) than the time I used it for.

george B. en

Grado:

El cliente no dejó un comentario.

Kenneth W. en

Grado:

El cliente no dejó un comentario.

Jayme C. en

Grado:

El cliente no dejó un comentario.

Jayme C. en

Grado:

The manager of the location was very knowledgeable and instructed us in detail how to properly secure the tow dolly. The only thing we thought was a bit off was that we were not told we couldn't back up with it on so we didn't know until we were out on the road and saw the sticker on the dolly. We may have asked about a trailer instead of a dolly had we known.

David A. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

The employee I think his name was Brian. He was great. It’s good you open at 7am on the weekend.

Todd G. en

Grado:

No complaints.

paulo T. en

Grado:

Paid for a hand truck that was not in the cargo can.

tom S. en

Grado:

El cliente no dejó un comentario.

Koren S. en

Grado:

Excellent staff.

Michael B. en

Grado:

El cliente no dejó un comentario.

Rachel H. en

Grado:

Jenny is the best. There was one incident with an employee being rude, and she took care of everything. It wasn't her fault but she took care of everything, and was kind. Give her a raise. Seriously.

Jeff H. en

Grado:

Jenny was great! Very helpful and kind. The other employees were also helpful too

michael c. en

Grado:

The manager John was extremely helpful and knowledgeable and courteous to work with.

Delbert M. en

Grado:

Thanks

Bryan W. en

Grado:

I Am So Satisfied with the service I received at this business!! Over the top! SE Seattle!

Mary Elissa P. en

Grado:

The location is small for the amount of customers they get but everyone was friendly and very accommodating that my time with them was extremely stress free!

Jesus P. en

Grado:

Staff was extremely knowledgeable and the owner went above and beyond to help clear my truck. Thanks!

Meagan Q. en

Grado:

Great service!

Angelicia C. en

Grado:

Super nice. Understaffed, but the employees do their best.

Steve P. en

Grado:

These questions are not very relevant to u boxes

Eric O. en

Grado:

Helped me set up my UBox delivery from Washington DC. Very smooth and get service

mason s. en

Grado:

Very friendly staff!

Kristy C. en

Grado:

My U-box was delivered to my home. I was told the day before delivery that the driver would call me 30 minutes prior to arriving but she never did. That was a little frustrating but she did apologize.

karen s. en

Grado:

Would need a elevator for disabled customers .

Lukas L. en

Grado:

The staff who dropped off and picked up my U-Box were very friendly, helpful, and professional.

Bradley L. en

Grado:

Friendly and helpful staff who made the visit easy.

David H. en

Grado:

Staff were very helpful. They quickly positioned my U-box for convenient unloading.

Cayan B. en

Grado:

Staff was always extremely helpful. Storage unit and building was well maintained and very clean. The only thing I would suggest to change is longer access hours (without having to pay extra).

Stacey B. en

Grado:

John and his team are the BEST people I’ve worked with in decades of moving with U-Haul and, I have moved a lot over the years. 3 years ago I swore never to use them again,,,glad I changed my mind, TY

michael c. en

Grado:

Staff was very courteous and efficient.

EMILY W. en

Grado:

After over two hours at the Rainier store, where the employees were kind but seemingly untrained and significantly understaffed, John and the rest of the team at the SE Seattle location were amazing.

Tracy B. en

Grado:

Good people

caitlin r. en

Grado:

Storage unit worked great!

Kelly W. en

Grado:

U-haul is the most TERRIBLE company - I will never work with you again!

Josephine G. en

Grado:

Like the staff. Convenient location and rental vehicles are always clean and good condition.

YVONNE M. en

Grado:

Had the storage unit for several years, there were a few issues with payments they did not receive. Once it was sent to collections and I had no idea until I received a letter. They need more staff.