El cliente no dejó un comentario.Luis M.
Customer Reviews for U-Haul Moving & Storage of Savannah
Savannah, GA 31406
(In between Pepboys and Jalapenos)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Staff was very helpful and had great attitude with me and other customers.Carl L.
The location was clean and the service was terrific thanks uhaulCAREY W.
El cliente no dejó un comentario.JASMIN S.
Make sure the trucks are updated in maintenance. The truck broke down on me the second day of rental. Customer service person was rude the first day. Teach good customer Service skills.Lakita B.
The team in Savannah is professional, courteous and on the ball. Luv â€˜em. But Alex in Baldwin Michigan is a super star! Rather than go into a long story let me just say it had a happy ending all because of her. I'll definitely be using uhaul for my moving needs as a direct result of my experience with yours associates here, and there. Thank you, Charles DubeeCHARLES D.
Great customer service and extremely helpful when we were renting a car dolly.TAMMIE G.
El cliente no dejó un comentario.Kevin B.
Friendly and Fastgunnard C.
El cliente no dejó un comentario.SHERWOOD S.
El cliente no dejó un comentario.JAMES S.
Had a little problem with WordLock equipmentKenneth R.
El cliente no dejó un comentario.MARK C.
nothing. everything was perfectDARRION G.
My only issue is that I was charged for an extra rental period fir being 4 minutes late. As a frequent renter I don't think that was too cool. Aside from that, my experience is always stellar and I will continue to rent here.WAKITA K.
The fella outside who helped me hook up the trailer was really nice and helpful.Jeffrey W.
The manager, a tall black man, was extremely friendly and competent. You are fortunate to have him as an employee.BRADD S.
El cliente no dejó un comentario.ROBERT MICHAEL W.
El cliente no dejó un comentario.LESLIE H.
El cliente no dejó un comentario.SHELBY M.
El cliente no dejó un comentario.Vincent M.
El cliente no dejó un comentario.WILBURN C.
El cliente no dejó un comentario.YOHANA L.
El cliente no dejó un comentario.TIFFANY C.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.Suzann F.
El cliente no dejó un comentario.Terry S.
El cliente no dejó un comentario.Richard H.
30 min to drop off trailer?? No acknowledgement standing on line for those checking in equipment ie no formalized process for checking in or out.Greg B.
El cliente no dejó un comentario.Harry H.
Staff was very helpful and polite. Second time using this location and great experience and helpful happy folks each time.CARL L.
The staff here are great and very professional.Wilbur P.
El cliente no dejó un comentario.Aaron F.
The check engine light was on and the headliner was hanging down over the windshield. Mgr said it just needed an oil change. Total Junker. The fuel estimate said I had 3/4 tank. I had a 1/4 tank I took it around the block and brought it back. I asked for a different truck and got nothing but attitude.Jeffrey V.
Employees TJ and Donovan went above and beyond to give me excellent customer service. Very helpful and informative! Great guys absolutely two thumbs upTracey F.
I really appreciate the GREAT customer serviceFelicia S.
Online reservation process was easy to navigate and secure. Trailer was ready on time as promised. They were great.STEVEN S.
El cliente no dejó un comentario.WILBUR P.
El cliente no dejó un comentario.Megan W.
El cliente no dejó un comentario.THOMAS N.
We were delayed a day because there were no vehicle transports available in the entire city of Savannah apparently. Then we waited an hour and a half to get our truck and trailer because the place was understaffed. We did the check-in and had our reservation handled in advance. No fault to the one person I saw working there, but it was a ridiculous wait and delay for a $450 expense.Zachary D.
El cliente no dejó un comentario.Christopher M.
Even understaffed, this group of guys and gals are AWESOME!MARIA N.
El cliente no dejó un comentario.SHANNON W.
El cliente no dejó un comentario.KENNETH C.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.kenneth A.
The guy checking trucks in was fast and efficient but had the personality of a goat.Eric L.
Open up both ends by the counter for traffic flow and set it up for one way flow with signs showing enter here and exit only. This allows for social distancing as well as controls traffic in an orderly manner during busy times.KENNETH F.
El cliente no dejó un comentario.RANDY W.
El cliente no dejó un comentario.LAZARO S.
The Customer Service Team was very polite and Professional! The store was very clean and so was my truck. I have used another location which was terrible!! This will be the only location I go to! Thanks again!!MARCELLE L.
Fast friendly service; definitely recommend and will prefer this location for future use!MARCUS P.
El cliente no dejó un comentario.MARTIN K.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.Kenneth D.
El cliente no dejó un comentario.CHRISTOPHER T.
Make sure the boxes are not damaged by a forklift before you sell them to customers. Email receiptsYOLANDA F.
The lady at the counter was very helpful. My only issue was I pre-ordered some TV boxes for pickup. I received email that it was ready. However when I arrived you all were sold out. I was informed you don't hold items that have been pre-ordered. I suggest you let customers know ahead of time that there product they prepaid for may not be available when they arrive. The lady was very sweet apologized and gave me my money back.BRITTINI B.
El cliente no dejó un comentario.Alejandro S.
The general manager Chris was quite helpful getting me into a storage unit. The attendant to check the trailer in was quick and friendly.Brenda W. | First Impressions
El cliente no dejó un comentario.LEIGH M.
El cliente no dejó un comentario.DIANA K.
Used this location before the person that checked me in was very polite GOOD Employeekenneth W.
El cliente no dejó un comentario.Frank C.
El cliente no dejó un comentario.DERRICK R.
AWESOME STAFF!!! So helpful and worked hard for me. Rented 2 trailers and a truck over a 2 week period of time. SO THANKFUL for their knowledge and help!MARIA N.
Quick, ready to assist immediately, professional, we were in and out in minutes .John A.
Even with on line check in the line took awhile but it was very busy!!!Denise D.
El cliente no dejó un comentario.CHARLES G.
El cliente no dejó un comentario.WAYNE R.
El cliente no dejó un comentario.EDMARIE T.
I absolutely love this UHaul location, and the Manager is the most professional and knowledgeable Manager I have seen operating in the capacity of a Uhaul Manager.Tracy F.
You guys are killing it. I love talking to a polite cashier with total command of the registration system... who suddenly leads me outside to start personally banging around the levers and ratchets that sort out heavy highway equipment. A+++JOHN C.
The manager Chris was has a great heart. Not only is he nice and warm hearted but he will take the time off his hands to help a customer in need, couldnt of gotten my car home if it wasnt for him and his warm heart towing it home for me. Great 100/100 serviceDustin S.
Chris, Ashley and the entire crew at this location was wonderful! We came back several days in a row to rent other items and the service was excellent every time. This was true Southern Hospitality!!!Maxine M.
Very helpfulMATTHEW P.
El cliente no dejó un comentario.Linda W.
Lakia (I think this was her name) was awesome. Running the shop very efficiently, assisting multiple customers at the same time in a quick and orderly fashion. Others (don't know names) were very helpful as well.Raymond M.
El cliente no dejó un comentario.Hilary G.
Parking lot was difficult to get in and out ofâ€”needed more room for trucks in the frontBilly F.
Great customer service!KENNETH D.
El cliente no dejó un comentario.Lisa C.
El cliente no dejó un comentario.Bryan B.
El cliente no dejó un comentario.Jack W.
I can't think of her name,but she was very knowledgeable and she can really multitask. Checking me out and helping another customer at the same time.ðŸ'ðŸ¿AUBREY T.
Very courtous and helpful.DAVID B.
El cliente no dejó un comentario.Robert S.
Great staff and customer service.Lamar H.
El cliente no dejó un comentario.DOUGLAS K.
Entire staff was very professional and conducted business quick. The young man who works in the field setting everybody up was extremely nice seemed to very much like his job. Always smilingLARRY M.
Maybe hire more people but other then that I had a good experienceJessica M.
El cliente no dejó un comentario.Michael B.
Service at this location was quick. I was in and out in under 10 minutes. Drop off was even quicker. I do not smoke. The unit had a very strong cigarette smoke scent. This scent greeted me every time I entered the unit. This was unpleasant.Lorne G.
El cliente no dejó un comentario.CHRISTOPHER T.
El cliente no dejó un comentario.LAURA T.
The safety chain to hold the car on ends were broke and the staff were not friendlyNELSON S.
The front parking lot is usually cramped.Kevin B.
El cliente no dejó un comentario.Todd G.
El cliente no dejó un comentario.Manuel A.
El cliente no dejó un comentario.Paul L S. | First Impressions
Always friendly, always professional.TIMOTHY B. | Overall Experience
I was pleasantly surprised at the security and how clean it was. I just wish it was closer to my work.marcey p. | Overall Experience
N/aSwanzetta A. | First Impressions
Lakia and Ralph were exceptional!Crystal C. | Overall Experience
Everyone was more than helpful and went above and beyond to help my Mom and IRosalind W. | Overall Experience
Staff were exceptionally friendly and helpful. Storage containers were just big metal boxes as expected so what can you really say about that? I would def rent here again.JAMES K. | Overall Experience
El cliente no dejó un comentario.Rosalind W. | First Impressions
El cliente no dejó un comentario.Jaymeson F. | First Impressions
El cliente no dejó un comentario.Shanika C. | Overall Experience
El cliente no dejó un comentario.shannon s. | First Impressions
El cliente no dejó un comentario.Ido F. | Overall Experience
El cliente no dejó un comentario.Carol C. | Overall Experience
Staff was overworked and needed help. Not enough employees scheduled causing VERY LONG wait time.JAMES K. | First Impressions
El cliente no dejó un comentario.todd e. | Overall Experience
The store hours could have been a little better since I was coming from out of town. Always ensure that the time on the website and the store are the same so that will help with a lot of confusion.Candice J. | Overall Experience
El cliente no dejó un comentario.ALEXIS D. | Overall Experience
I did not have a problem with the staff but unit rained in on some of my thingsFranchette B. | Overall Experience
El cliente no dejó un comentario.EDWARD L. | First Impressions
El cliente no dejó un comentario.daniel h. | Overall Experience
You could never speak to an associate. The customer service is at an all time low.SEBREANA P. | Overall Experience
The manager of the facility was excellent. She was able to multi-task while seeing to every's customer's needs by herself. I was very impressed by her professionalism and courteously in dealing with customers. Exceptional Abilities.jerry f. | First Impressions
El cliente no dejó un comentario.AGNES R. | Overall Experience
El cliente no dejó un comentario.Brandi L. | Online Move In
Don't expect for one person to give you their undivided attention. Expect them to ask the same questions repeatedly after giving them the same answers. It's like you're talking to a brick wall. Their attention spans are all over the place. Pay attention to the customer in front of you.Candice J. | First Impressions
El cliente no dejó un comentario.Zack S. | First Impressions
Lakia Williams and her staff are great to work withJoseph W. | Overall Experience
El cliente no dejó un comentario.Mecca W. | Overall Experience
El cliente no dejó un comentario.KIMBERLY N. | Overall Experience
I have pictures of the unit ceiling falling in and mold everywhere from the hot and cold weather causing moisture in a closed in unit. The weeds from outside began growing on the inside through the back of the storage unit. I had rat feces everywhere. I tried to donate much as I could of furniture items to Goodwill. I refused to take any of it into my brand new home. Everything else was packed and tossed in the trash. I can't believe I was paying for almost 4 years to throw everything away. It was horrible. The Uhaul truck was the only thing that was great. It didn't breakdown this time on me. I wish I could submit these pictures to show other customers. I paid on the 30th of every month which included late fees since my unit was due on the 12th of every month. I paid for Uhaul to deliver horrible services every month to me. I recommend Uhaul to upgrade the whole structure and treat customers items as they would treat their own.latosha b. | Overall Experience
El cliente no dejó un comentario.MARK L. | Overall Experience
El cliente no dejó un comentario.Becca R. | Online Move In
El cliente no dejó un comentario.KIMBERLY N. | First Impressions
Excellent customer servicehelina b. | Overall Experience
I was offered a month storage for free with my one way truck rental. I accepted the offer, completed the online move in process at which point I was informed everything was all set to move in. I even called the facility to ensure that if I were not available to move into the unit that my representative could do so if I had completed the online process. I work as a front line healthcare provider and had to work so asked my wife to move the contents into the unit. I gave her all the details to do so, including a screen shot of my confirmation. At the facility, the buildings were very poorly marked and when she asked the employee where the unit was, she was informed that the employee could not give her any information because the unit was not in her name. When my wife finally located the unit, with no help from staff, the codes we were given for access did not work. As I was trying to care for my patients, I was also having to try to handle this chaos over the phone with my wife. Finally, my wife forced to go back to the employee and demand assistance to access the unit. Ultimately, locating and accessing the unit took twice as long as actually moving in the contents. As an extra bonus, to complete the online move in process to the unit, I had to pay 99.95 even though it was supposed to be free for month. I called the location 3/25/2021 to request a refund of the 99.95. The automated system informed me it would be a 20 minute wait for a representative. After nearly 39 minutes someone came on the line. I explained the pricing issue and was told that someone from that location would call me that day. Needless to say, it is 3/29/2021 and I have still not received a call. I am currently waiting on the phone (23 minutes so far) to try to get this resolved. I am EXTREMELY disappointed and frustrated with the entire process and would appreciate contact from someone who can help me. You guys make a point to mention on the automated phone system that calls are recorded to help keep your promises made to your customers. I would like to see proof of that.Jennifer B. | Online Move In
El cliente no dejó un comentario.Virginie M. | First Impressions
El cliente no dejó un comentario.Stacey l. M. | Overall Experience
El cliente no dejó un comentario.Krystal B. | Overall Experience
El cliente no dejó un comentario.Samuel B. | Overall Experience
Uhaul trailer stolen, Uhaul no communication, continued to charge daily rate even though reported stolen and I had trailer insurance. To date, had to cancel card, they took over $200 unauthorized and refused to discuss or return telephone calls.Kimberly W. | Overall Experience
El cliente no dejó un comentario.VICKI H. | First Impressions
El cliente no dejó un comentario.kevin h. | Overall Experience
El cliente no dejó un comentario.Jeremy J. | First Impressions
I had a person to quote Catherine storage rate to as first month free and 100.00 dollars a month. When I found out later it was not quoted correctly. The manager adjusted the late charge and the first months rent. She could not change the rate but I appreciated her trying.Martha W. | First Impressions
Thanks for all your help. RandyRandall F. | Overall Experience
The people where very friendly and nice. Very helpful with the movingtracy s. | Online Move In
El cliente no dejó un comentario.Ronald B. | Online Move In
El cliente no dejó un comentario.JOSETTE F. | Overall Experience
El cliente no dejó un comentario.Brian Y. | First Impressions
Bedbugs on uhaul truck and unit that got into my brand new furniture and our home on base causing us to throw out all our furniture . Staff had I don't care attitude and told my husband they didn't have bedbugs. I am in the military and I trusted Putting my stuff in a storage and I trusted using you guys tricks to transfer my stuff without any issues. Very disappointed and have gotten military Lawyers involved. The way I and my husband were treated were very rude. I will make sure no other military personnel goes to this uhaul 0Jasmine C. | Overall Experience
I will 100% recommend this place. Really friendly staff that hustled to take care of all of our needs!Tyler K. | Overall Experience
Good customer service and very helpful staffRon B. | Overall Experience
The storage unit floor was wet. Difficulties get the purchased lock on. Spoke to someone about getting the holes on the door aligned. Did not get the reserved truck, but accepted the one available.herman w. | First Impressions
El cliente no dejó un comentario.Kyle s. | First Impressions
El cliente no dejó un comentario.Shana M. | First Impressions
Very nice people and placeJoseph M. | First Impressions
Excellent customer service. All representatives were exceptionally helpful.Daryn M. | First Impressions
The girl Kia was rude at first but sjebTheresa C. | First Impressions
The rental unit manager, Lakia, was and always is very helpful and friendly when I speak with her. She checked into and cleared up the issues quickly.Leanne M. | First Impressions
Exceptional service the best experience I've ever had.Kenneth B. | First Impressions
Great company, I would highly recommend.Laurie S. | Overall Experience
Servicios adicionales en esta ubicación
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