Customer Reviews for U-Haul Moving & Storage of Saskatoon

822 comentarios

2310 Millar Ave   Saskatoon, SK S7K2Y2

(306) 808-1983

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(306) 808-1983

2310 Millar Ave
Saskatoon, SK S7K2Y2

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mitch H. 
Rating:
4.0

Customer did not leave a comment.

kyle K. 
Rating:
1.0

This location is trying to charge me $357.62 to wash the trailer they also charged me 7 extra days and coverage of $210 when the trailer was returned before the due date. They charged my credit card without my consent and I will be reporting a fraudulent charge to the credit card company. Bad enough the trailer was stolen because of no ability to lock it to the hitch with all my items and now I get a $629.36 charge which should be covered by the insurance I purchased. I will never recommend U haul to anybody.

Peter E. 
Rating:
4.0

Customer did not leave a comment.

Aaron L. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
3.0

Help one estimate travel so one is not charged for extra mileage

Sheldon C. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Great experience, will rent from here again. The employee was also great.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Alric R. 
Rating:
3.0

The first truck I got was very dirty and check engine light was on. We were given another truck after some discussion.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Quentin C. 
Rating:
5.0

Customer did not leave a comment.

Clayton G. 
Rating:
3.0

truck was not cleaned, cab not wiped down rear area not swept, exterior not washed,

JOHN K. 
Rating:
1.0

The truck I use tool 3L of gas and I was informed by John that If you dont fill up gas we will charge $1.53 but they charge me $17 for 3L of gas. When I complaint about, response was pathetic. He said I am not responsible for that. Want to know more detail call me 306-270-8051

Muhammad Shahid M. 
Rating:
5.0

Customer did not leave a comment.

Crystal W. 
Rating:
3.0

Customer did not leave a comment.

Roman N. 
Rating:
5.0

This is the second time we have rented from this location. Excellent experiences both times.

Bernie K. 
Rating:
5.0

Every thing were good.

Naser N. 
Rating:
4.0

Customer did not leave a comment.

PEENAK K. 
Rating:
5.0

Customer did not leave a comment.

Dean K. 
Rating:
5.0

The inside of the truck box was dirty. Truck had no shocks and was a very rough ride. The staff at this store were fantastic, very helpful and patient as I needed to change my reservation 3 times due to weather conditions.

James S. 
Rating:
5.0

Customer did not leave a comment.

Russell H. 
Rating:
4.0

👍

Shannon P. 
Rating:
5.0

Customer did not leave a comment.

Laurie K. 
Rating:
5.0

Keep doing what you do. I like that this location is 100% devoted to U-Haul services (not a sideline to another business) and always has lots of units and availability. Staff are always friendly and helpful.

Glenn R. 
Rating:
5.0

Customer did not leave a comment.

Asad A. 
Rating:
4.0

It would be nice to have access after 7pm with my access card, as i drive from prince albert to drop things off and sometimes can't make it there by 7pm.. So that's the only con of this wonderful facility, very nice staff.

Krista L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mohamed Insaf F. 
Rating:
5.0

systems and your head office is a problem...poor return deposit policy because of your year end march 31st you could not provide my deposit back ... now chq needs to come from head office like really ? further...was forced to call in while booking unit ... 20 minutes on hold mix up and in the end it was a system error ... like really ? get your shit together as a company stop wasting my time .... this is not complicated stop making it complicated .... why would i need to wait six weeks to get my security deposit back .... very unprofessional and amateur in your systems.... this is how you piss off customers ..... so .... you asked and i provided response

Craig K. 
Rating:
5.0

Customer did not leave a comment.

Baofeng L. 
Rating:
5.0

The rental process was quick and seamless. Thank you!

Jason P. 
Rating:
4.0

Have cruise control in your vehicles I had left my cell phone in the truck I contacted u haul and they arranged to have a fellow meet me at the office At that time they were closed for two hours but the employee met me at the office and got the keys for the truck so I could get my phone and continue on to Regina from Saskatoon GREAT people !!

Vince L. 
Rating:
4.0

Customer did not leave a comment.

Lenora H. 
Rating:
5.0

The truck tires were bald not good for winter driving and very dangerous. Need to upgrade those. The vehicle also seemed pretty old, screamed while driving. Windshield wipers needed repair. It got the job done but was kinda scary to drive.

Viviane B. 
Rating:
5.0

Can you give us an estimate on an annual rate for the 10 x 14 space we had?

Robert H.  |  Overall Experience 
Rating:
5.0

I would like to say, Alice and Jamie made my experience awesome. Alice was very informative when I placed my reservation. Jamie hooked the trailer up and made sure I had everything I needed for my adventure. I would definitely recommend to anyone to go see them for their rental needs. Thank you Alice and Jamie.

Philip B. 
Rating:
5.0

The windows and passenger side rear view/side view mirrors were dirty/dusty. Made it harder to see. Truck seemed to run fine and did the trick for us. I'd use Uhaul again.

rob C. 
Rating:
4.0

Vehicle was filthy inside and outside with windows and mirrors unable to see out if (safety hazard) the inside of the vehicle was unacceptable filthy dirty and with Covid down right embarrassing

Darrell C. 
Rating:
5.0

Customer did not leave a comment.

Tyson E. 
Rating:
5.0

Customer did not leave a comment.

Wayne H. 
Rating:
5.0

The parking lot back where trailers are should get swept with a magnet, there are lots of screws/nails on the ground.

Jerome H. 
Rating:
5.0

Customer did not leave a comment.

Gregory V. 
Rating:
5.0

Must admit the cab of the truck was noisy and but got the job done.

Madeleine P. 
Rating:
3.0

Customer did not leave a comment.

Zamzam O. 
Rating:
5.0

Very friendly, thorough and helpful

Eric W. 
Rating:
1.0

Fucking Trash place!

Ramona B. 
Rating:
5.0

I noted to the employees when I dropped the truck off that the engine light was on when I received the truck. The employees seemed unphased. The truck drove without any issues, but the check engine light is not what I want to see when I first hop into a rental. Otherwise, the location was clean, the truck was clean and ran well.

Daniel S. 
Rating:
3.0

Have the trailer wiring inspected before it goes out to a customer, my rental had problems and it was very obvious to me the wiring casing shorted out. Causing me to blow fuses at night, but i fixed it outta my own pocket so the next person doesnt have to worry. Youre welcome uhaul.

Kevin K. 
Rating:
5.0

Nothing. The service was excellent.

Gerald D. 
Rating:
5.0

Customer did not leave a comment.

Dallan R. 
Rating:
3.0

When I had a question I was directed to go online which I could not do as in transit plus person for uhaul was in Texas and I'm in Canada

Arlene E. 
Rating:
5.0

Trailer was not washed. Was dirty exterior only, inside was okay

Wayne P. 
Rating:
2.0

Customer did not leave a comment.

ROBIN A. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
4.0

Customer did not leave a comment.

Ramel E. 
Rating:
3.0

19.99 daily rental looks good but .59 cent km rate is rip off! Costs more than rental. Somewhat misleading. Increased dramatically. Not sure I would do this again.

RANDI E. 
Rating:
2.0

The truck was dirty on the outside, windows were dirty and made it difficult to see the side mirrors in the bright sun, which made it very dangerous. When I got there my booking was mixed up, they had me only renting until 1pm when I had said I needed it for 24 hours. On top of this they ended up giving me a larger truck and charged me more than what I was quoted in the smaller truck I had wanted. Overall I was not impressed.

ken M. 
Rating:
1.0

Poor customer service, poor website, would not use uhaul again.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

Otu A. 
Rating:
4.0

When sending the contract by email please make it bigger as I could hardly read it. Also the vehicles are real gas guzzlers. The service otherwise was very good.

doreen B. 
Rating:
5.0

Was quick and painless, relatively anyway. Placed a reservation online and was supposedly booked for a 17-foot truck. I ordered on a Thursday evening and was called first thing Friday morning. They didn't have a 17-foot truck available but had a 15-foot readily available. I needed a truck so I went with it. Luckily everything fit in fine with the 15-footer and I likely wouldn't have needed the 17-footer but still, why book the reservation if the equipment isn't available. This might be one thing U-haul could improve on for the next customer. Other than that, the location was great. Alice was quite eager to help at 7 AM on a Saturday morning when I was barely awake. Location 5/5 but 3/5 for the online booking service.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

Elden S. 
Rating:
5.0

Was having some troubles with one of the last bookings but the lady at the Millar site I'm very sorry I forgot her name , she was very helpful so patient she saw I was having trouble getting through to the main office and she took over with her phone for a Sunday afternoon close to closing she helped us out ..salamat we really appreciate the help will be back and will refer others

Theresa L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Garry F. 
Rating:
5.0

We had ordered a dolly. We did not have one in the truck. Uhaul refunded the money.

Linda S. 
Rating:
3.0

Customer did not leave a comment.

Lee H. 
Rating:
4.0

Customer did not leave a comment.

Christopher R. 
Rating:
3.0

Trailers need to be cleaned and garbage removed before renting to next customer, also, in the winter time, tire pressure has to be checked, the tires on the trailer were underinflated and I had to stop and refill them.

Troy C. 
Rating:
5.0

Very helpful and friendly staff.

David P. 
Rating:
5.0

The staff have been extremely helpful and knowledgeable about your product and services

Gilbert L. 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
2.0

I was told when I picked up the trailer in Saskatoon I could return it In Timmins (where I was going) called the number provided prior to drop off and the woman told me I couldnt t drop it off there I had to take it an hour the opposite direction. So it took me two hours to drop the trailer off and get back to where I needed to be when I shoulda been working.

Vincent V. 
Rating:
5.0

Customer did not leave a comment.

Jeff R. 
Rating:
5.0

Both pick up and drop off were good experiences. I was supposed to drop off at another location but was pleased when my drop off location was changed to the Millar location because they are a well staffed first class operation.

Brent A. 
Rating:
4.0

Customer did not leave a comment.

Darryl N. 
Rating:
3.0

Trailer tail lights quit working half way home, tons of issues other trailers. Snow not removed prior to pick up full of ice and snow. Employee helped clean but cost me extra hour waiting for trailer that was usable

Tyler D. 
Rating:
4.0

Customer did not leave a comment.

Colin-James K. 
Rating:
4.0

The truck was quite dirty on the outside but this is just an aesthetic issue.

Wayne C. 
Rating:
5.0

Clean the inside of the trailer. Snow on the floor , witch made it very slippery. The service was good.

James D. 
Rating:
4.0

Customer did not leave a comment.

HONG L. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
2.0

Staff should always clean vehicles as soon as they are dropped off. I had to remind them to sanitize the vehicle. I was handed the keys of an unsanitized vehicle, I then pointed out that it needs attention before it was done. Also, warming the vehicle prior to arrival is not a bad idea because of the cold winter season. Then the tires of the pick up truck I hired are not firm to grip. My heart kept skipping anytime the tires skips and the vehicle would literally move in an opposite direction as a unit. Scary stuff indeed! I drove on same route with my car that has good winter tires and never experienced what I just narrated now. So for a vehicle that is used for business, premium should be placed on safety and cleanliness. Nevertheless, staff experience aside the cleaning aspect was not totally bad.

Emmanuel A. 
Rating:
5.0

Nothing, it's always smooth sailing for me when I go here

Francis W. 
Rating:
3.0

I had reserved a utility dolly with a 10' truck a month in advance, and when I got there to pick it up they had no dolly! The woman there wanted me to pay more for an appliance dolly but I reserved this a WHOLE MONTH IN ADVANCE! THIS IS NOT FIRST COME FIRST SERVED WHEN YOU HAVE A RESERVATION!!! I had to argue with her to get the same price! Then when I finally got what I needed, I got in the truck and adjusted the seat but the seat had not locked in place and I didn't realise it until I got on the highway and had to slow down really fast for a traffic accident and my seat was sliding back and forth! I pulled over to adjust it again bit it would not lock in place unless I set it at a point too far for me to properly and safely reach the steering wheel and pedals. I won't be going back to this location again. When I returned the truck, the guy who helped me was very fast, efficient, and kind. I was out within 10 minutes upon leaving but when I arrived for pickup it took almost an hour.

Elizabeth A. 
Rating:
1.0

Had a pretty sleazy experience. Went to pick up truck. Was told "got some bad news... The truck is barely above empty. But if you full it to one quarter we'll give you a 25 dollar credit." I said "one quarter??that's probably 100$ in this truck?! ... Agent shrugs shoulders and says, that's how we do it at Uhaul. I guess they're looking for some sap who thinks a quarter tank of gas in a 26ft moving truck will be less than $25 and then gets stuck putting $100 in only to be told they just donated $75 to this Uhaul location. Like I said... Pretty sleazy move. Not to mention irresponsible. I left the Uhaul location on fumes.

Gerald E. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

We are attended right away as soon as we get in. Staff are pleasant and helpful.

Leslie M. 
Rating:
5.0

Definitely great experience. Actually affordable compared to years ago. Aside from no cruise control and fuel economy great

Blair H.  |  First Impressions 
Rating:
5.0

I was very impressed with how easy the truck was to drive even in the city. I also had no trouble with it on the highway. I had only rented a 15 foot box. Will definitely rent a truck again once the move is final. There was no problem returning it later at night as it was quiet and lots of lighting. All was good. Thank you.

Donna J. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
3.0

perhaps having the truck warmed up and windows scraped, the back of the truck was dirty, clearer explanation of all charges when booking a rental

Edmond B. 
Rating:
5.0

Customer did not leave a comment.

Crystal P. 
Rating:
5.0

Customer did not leave a comment.

Owen M. 
Rating:
5.0

Everything went very smooth. The guys in the lot were friendly, helpful and knew what they were doing. Excellent job.

Daniel F. 
Rating:
4.0

Customer did not leave a comment.

Todd D. 
Rating:
5.0

Staff were friendly, professional and focused on customer service. Hooked up the trailer and ensured all lights were working, safety chains hooked up and trailer was in good condition. Great location to do business with.

Kevin P. 
Rating:
5.0

The trailer served the purpose but was very dirty with salt from the highway, overall happy with it.

Garry G. 
Rating:
5.0

The truck was not clean and covered with snow even though it was not snowing for the previous few days

Mohamed E. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

Rudi V. 
Rating:
5.0

Great service with heated storage for the same price as unheated space elsewhere.

Brent S.  |  Overall Experience 
Rating:
2.0

i reserved a 10*14 unit about a month ahead and called few times later to confirm it as I was bringing stuff from a small town 2 hours away and didn't want any disappointment. each time I called staff confirmed my reservation. even on the date of move I called the facility and the lady on staff confirmed the reservation and didn't mention anything about it being not available. few hours later when i reached the facility they said unit was not available, I had to cram my stuff into a smaller unit of 10*10 and ultimately had to buy another unit 10*5 additionally paying 80$. Also staff didn't' offer any insurance despite asking multiple times. now some of my cushions are permanently damaged and I request U-HAUL to pay my damages and reduce the the rental fee. During the whole process staff didn't' offer any apology but was confrontational.

PRADEEP A.  |  First Impressions 
Rating:
5.0

Great to have heated indoor storage at very reasonable rates.

Brent S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl M.  |  Overall Experience 
Rating:
5.0

if only the access hours will be lengthen in the future, it will be great.

Rosalyn S.  |  First Impressions 
No reviews have been submitted for this location.

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