Customer Reviews for U-Haul Moving & Storage of Salt Lake

8528 comentarios

55 E 3900 S   Salt Lake City, UT 84107
(3900 S and State Behind KFC)

(801) 266-3733

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(801) 266-3733

55 E 3900 S
Salt Lake City, UT 84107
(3900 S and State Behind KFC)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The woman that checked us out tried to tell us there wasn't a one-way trailer rental available before she even looked. We stayed out and she reluctantly checked the system for what we needed. Meanwhile she tried to talk us into leaving. She was not friendly or helpful. Once she finished her search she found a one way trailer rental for us and we were able to check out. The individual that helped us attach the trailer was friendly and helpful. He quickly attached the trailer and we were on our way.

JOSE M. 
Clasificación:
5.0

N/A! It was great!

TaylorDaphne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Torance B. 
Clasificación:
5.0

great customer service. very friendly.

RAMIAH N. 
Clasificación:
2.0

I did the contactless pickup, my rental was not were it was listed. And when I had To speak to an associate even they couldn't give me correct details about were it was. So I wasted 20-30 minutes at this store because the line was long and then had to have an associate go all the way to the back of their lot (which I asked originally if that was were I needed to go and was told no). The truck had damage from previous drivers, seemed like there was a draft in the cab, very noisy, not familiar will driving such a large truck but the reverse kicked back very hard.

Rachelle M. 
Clasificación:
5.0

It would have been nice to pick the truck up closer to our home, but it all worked out.

Paul E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Criag S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin L. 
Clasificación:
3.0

You also talked over me on the phone and wouldn't let me say even a single sentence without interrupting.

JOSHUA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna T. 
Clasificación:
4.0

The only thing I was displeased with was that we had reserved our truck a month or more in advance from a location near our home and it ended up not being available and we had to drive an hour away for a truck a day later. But they did give a little discount and people were very friendly and the storage unit was great.

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

At first you couldn't even find me in the system, then you tried to reschedule delivery at theist minute. Eventually, though, you made it all right and the service was good.

Billy N. 
Clasificación:
1.0

I originally thought that i needed a van for one day. But due to circumstances not even in my control i needed it for two days more. I was charged 189.00 and not even an explanation why. The "manager" i think her name is "Brenda", Was very unprofessional, was yelling at me saying i gave false information when i gave the company my alternate contact info. I gave them my friends moms number ( bcuz i didnt know his) they were with me the whole time.. So how is this actually false info. ? Then she was gossiping to another little girl as she stood behind my car BLOCKING ME FROM LEAVING.. There hasn't ever been someone who was in my position before? Come On!! I had to wait till my landlord who lied under oath in court btw .. Would let me in the apt to get my belongings.. As refused because she too is negligent at her employment description and violated numerous laws in regards to Renters Rights. What is the problem? The company has my debit card on file. How can the bill jump from $50.03 to almost $200? Even with miles over? This experience is humiliating!! I was treated like a piece of crap infront of other employees as well as customers.. I do not make fun of her bcuz of her weight why she gotta cross the line? I have been a customer for decades as have my whole family. Idk who she thinks she is but i am definitely disputing these charges for many reasons. I am disabled on top of this and people such as myself do not get treated fairly. We are targeted for Disability Discrimination. I was not even given the opportunity to explain anything.. I even put the gas in more than i was informed and this "woman" still over charged me.. I definitely would not recommend this location and know this manager is not acting suchand needs to be fired!! And lower the price on the miles $$" its roberry...

MELANIE T. 
Clasificación:
5.0

Love the efficiency of this location! They even started the truck and had it running with the A/C on when I got in. Drop off was super smooth with a associate meeting the minute I pulled up. Customer service done right!

Erik S. 
Clasificación:
5.0

Could not get ahold of by telephone directly. Kept getting #800.

Christine C. 
Clasificación:
5.0

I would not use u box again every time I had to call I had to be put on hold to have my box delivered for about 30-40 mins. So I had to plan my time to call around appointments and around my kids. And then I I told them to pick it up so I would not be charged. They said they were full and I would not be charged for the next month. Because it was there fault I was charged for another full month.

Myrinda F. 
Clasificación:
4.0

The front desk woman needs more training on costumers service. The back guy helper had excellent costumer services.

ARACELI C. 
Clasificación:
4.0

Quick delivery and return

Amy L. 
Clasificación:
4.0

In the past I used budget for cross country moves. This time I had a local move and used Uhaul. I was astounded by the cleanliness of the truck cab, and the truck bed! Uhaul ought to advertise that it's trucks are cleaner and better maintained than the competitors. This location did fantastic.

NATHAN P. 
Clasificación:
5.0

¡Gracias!

ELLEN P. 
Clasificación:
4.0

All good

AMIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
3.0

Really disappointed to see none of the staff inside were wearing masks. Some of the staff that assisted outside were, but not all.

Katherine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

It is impossible to make edits to your existing reservations.

GEORGE L. 
Clasificación:
4.0

Really appreciated the friendly attitude of the guy who helped me hook up and drop off the trailer!

Susan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

claudia S. 
Clasificación:
2.0

Not just for the location. Felt like I was nickel and dime for a poorly maintained vehicle. Felt like my business with staff was a bother rather than welcomed.

EMRYS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY A. 
Clasificación:
5.0

I cannot say enough good things about Steve and his staff. The young lady who seems to be in charge when Steve isnt there is amazing as well. We had some tough times because of Covid like thousands of other people. They were so kind and helpful and so willing to work w us on anything we needed. I work in the service industry and these two people made uhaul look like the best company for moving hands down. They both deserve recognition and raises. Kudos to the staff at 3900 south state street in Salt Lake City. They are above and beyond truly amazing at what they do. Cheers!

Chris H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HERNANDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulo A. 
Clasificación:
5.0

Nothing comes to mind. Employees at this location are very helpful and friendly.

Adam F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD L. 
Clasificación:
3.0

The overwhelming upselling is a lot...like a lot lot. Whatever

DAVID J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DHAN R. 
Clasificación:
5.0

I'm being charged for damage I didn't cause because I didn't purchase their damage protection.

Nicole K. 
Clasificación:
4.0

This is for uhaul in general and not location specific. Uhaul needs to get more organized. For long distance rentals, having 2 days prior to confirm reservation is ridiculous. I got screwed out of a 6x12 box trailer for a reason that made no sense and ended up having to get a 5x8 box trailer. Uhaul needs to up there game and employees

Daniel D. 
Clasificación:
5.0

Truck Window was very dirty and the cabin smelled like smoke. When the sun hit the cabin it was almost unbearable.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip P. 
Clasificación:
5.0

Another great experience at uhaul they make it very easy and quick. And check return was a breeze..... we always appreciate that after a long day

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista L. 
Clasificación:
5.0

Steve is the greatest!

Paul P. 
Clasificación:
5.0

We did an online reservation and it was bit frustrating to make sure you did not add something you did not want. We had one change to make when we arrived to pick up the trailer at the location. However, the check-out and in went very well. The staff was helpful, prompt and friendly. We would reccommend using this location.

Courtland N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
5.0

personnel were friendly and helpful; drop-off took less than 10 minutes overall

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russell P. 
Clasificación:
5.0

two people delivered on time, friendly, well trained--overall excellent

Sharon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ismael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDURRAHMAAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bradford George M. 
Clasificación:
4.0

Very helpful and knowledgeable

Stanley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Braulio V. 
Clasificación:
3.0

You should have a question about Uhaul corporate. Because it sucks. My reservation was a cluster and no one reached out to me. And the hold time for assistance was over 30 min. Then I was called by the local branch and told my truck was overdue (it wasn't). And I couldn't reach anybody because of hold times to resolve it. HORRIBLE experience with Uhaul corporate.

Monica B. 
Clasificación:
5.0

clean the windshield

Shawn I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rama N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifton T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NURDIN M. 
Clasificación:
5.0

The people at this location was great.

antuane D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

Local manager is amazing. Provides great customer love. ¡Gracias!

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT WILLIAM T. 
Clasificación:
2.0

The person who was making sure that all lights were working said our fuses were bad. We spent 1.5 hours getting a fuse that we didn't need to buy because the guy didn't make sure everything was plugged in properly. This made my friend late for work.

KIMBERLY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

Thanks for the great service!

Ramina C. 
Clasificación:
2.0

They gave me absolutely NO help in securing my truck to the heavy car trailer. I have never done this before and they knew that. Old grouchy man running the counter was pissed off, apparently, because I accidentally locked truck keys in cab of truck and he had to cu met a spare key. This was after I spent 8 hrs of packing and loading the truck by the way, then returned to the yard to hookup the trailer and load my truck for the first leg of a 2 day drive to Arizona from that U haul dealer. Good thing nothing happened to me or my truck or I or my attorney would own that dealership.....

myles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
1.0

The app is a crap. You guys made me go home to pick up a document and didn't even told me that I was supposed to have my passport with me. It's funny because I even did the check in to save my time and had no information about it. So please, tell people about this before asking about pictures of documents and etc.

Gabriel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan C. 
Clasificación:
5.0

We can rent trucks and equipment from a lot of locations but for me it's all about the customer service and this location is the best in my book

Lynn C. 
Clasificación:
1.0

Not a good experience. Picked it up and returned it after hours the same day and tried to do the after hours return but couldn't figure it out, tried to call the help line and they never answered. Then they tried to charge me for 3 days . And called the store and spent over an on the phone with them and the store manager sent me an email saying they would refund me 2of the 3 days. Oh and did I mention that they had flagged my name because they said 10 years ago I owed them $63.53 for an unpaid rental that my drivers license was linked with. So I paid it because I needed the truck to move and no other places where open to rent from, mind you I had rented several times since 2011. As late as last year. And had no mention of the bill before. I don't know if I will use them ever again because if this horrible experience and the poor customer care I received.

Samuel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Braden J. 
Clasificación:
5.0

Unfortunately U-Haul customer service is atrocious. Long hold times, trouble getting the right equipment available for rent, and then they changed my pickup location.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
4.0

The cab of the truck I rented was a little dirty and there were spills on the inside of the driver's side door. You could see and feel where someone had spilled their drink.

SUSAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

Best location with the most gay employees so come here if you're cool. Location has all rental products available but you should reserve early if you're moving on a weekend

Shanna L. 
Clasificación:
5.0

Check-in process was easy, return process was automated after hours and easy to complete. Very good experieence

STEPHEN L. 
Clasificación:
5.0

Fast service!

David E. 
Clasificación:
1.0

I was told I was caught up on payments with u guys on the 25th A woman calls me from the store on the 27th and says that 'I better fucking bring the truck back because it's been reported stolen. Then the manager gets on the phone, tells me he is tired of trying to get a hold of me. He called a few times, I didnt answer. Came up as spam. Rejected the call. He goes onto say that' you cant just pay when u get the money', insinuating that I didnt have the funds to pay. My card doesnt have a limit! It's a business card guys. Keep in mind the last time I talked with them, I changed my card information and they said they would bill it, if I didnt show up to return the truck. This conversation happened on the 25th. I rented it for almost a month at this time. They kept trying to bill the wrong card. So instead of being accountable, they just made it where he wont do business with me at his location. Making me look like the bad guy. Anyway, it was all around bad experience with customer service but the truck was new.

Lincoln W. 
Clasificación:
4.0

Did the online checkout but I think checking out in person may have actually been faster

Patrick L. 
Clasificación:
1.0

This company is the worst company and I will never use them again. The truck was clean when I got it and I returned it with no problems. My hill however from renting it from 3/17 to 3/25 was over $1,000! I will never ever give them my business again. The mikes I started with was 125696.0 and the mileage I left them with was 126101.0. I traveled to vernal and back and considering I'm a single mother with two kids I wasn't able to unload the truck til my sitter was available so they charged me daily for the truck sitting there. They charged me $400 alone for the mileage. They well made their money!! I hope nobody else uses this company cause they will rip you off

Nicole V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen r.  |  Overall Experience 
Clasificación:
1.0

I will never use your services again

Richard D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Cassie R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Celeste K.  |  Overall Experience 
Clasificación:
5.0

I had such a bad experience in Ogden I was tired and stressed and had a truck load that was supposed to be stored in Ogden They did not have my reserved 10x10 They were of no help I drove back to Murray where I was supposed to return the truck and they could not help I couldn’t return the truck it still had my load It was almost closing and you were kind and helpful and I thank you

Kim H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

cathy s.  |  First Impressions 
Clasificación:
5.0

Is very well located and very convient to get to there very friendly people id recomend them to anybody...

TOMMY W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R.  |  First Impressions 
Clasificación:
5.0

Congratulations! U-haul is the best company. Every staffs are friendly and everything is fast. We don't have to waste our time.

Marcelo V.  |  First Impressions 
Clasificación:
5.0

Great experience

TARIK A.  |  First Impressions 
Clasificación:
5.0

The staff were courteous, knowledgeable, and efficient. I am happy with the service I get from this U-Haul location.

ROBERT N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam W.  |  Overall Experience 
Clasificación:
4.0

Very pleased with my experience.

Maxwell C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephan S.  |  Overall Experience 
Clasificación:
5.0

Everyone was very kind and helpful. They went out of their way to assist us.

Richard S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachery h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Davis P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  First Impressions 
Clasificación:
1.0

The staff was very rude. I have still not received my uboxes in Tulsa.

Jeanne O.  |  Overall Experience 
Clasificación:
5.0

I will recommend this particular u haul,Steve the manager is the BEST

Anane Akorli M.  |  Overall Experience 
Clasificación:
2.0

Ridiculous. Absolute joke

Amy M.  |  Online Move In 
Clasificación:
5.0

Extremely helpful & friendly staff. Will definitely recommend.

Natalie S.  |  Overall Experience 
Clasificación:
1.0

Uhaul did not have the trailer that I rented a week in advance. I had to get a smaller trailer instead. I wasn't able to bring everything I wanted on my move for this reason. When I had the hitch installed at Uhaul, they forgot to install the ball, ball mount, and pin. They also forgot to leave my car key inside the car. I had to drive back down to pick up those items.

Marshall S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANNA R.  |  First Impressions 
Clasificación:
5.0

Terrific customer service, friendly and very helpful. Highly recommended!

LAwrence K.  |  Overall Experience 
Clasificación:
2.0

Hoping to see a partial refund. No lighting in units, was not informed I couldn't be there after 7PM and was quickly rushed outside where I had to load the rest of my things in the parking lot. Very disappointed they could not wait 5 minutes for me to finish. I will be posting a bad reviewbon Google, yellow pages ect. once we come to and agreement I will reconsider 5 stars

Kevin A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T.  |  Overall Experience 
Clasificación:
5.0

Everyone we encountered was very courteous and professional.

Curt M.  |  Overall Experience 
Clasificación:
5.0

Initial problems with the computer system not allowing me to reserve the size I wanted even though available and when I arrived the reservation was for the following month but in person the facility is great and the staff was very friendly helpful and competent.

aya W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandi P.  |  Overall Experience 
Clasificación:
1.0

Your employees were rude unprofessional and i will not be using uhaul ever again.

John K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sierra H.  |  First Impressions 
Clasificación:
5.0

Never had any problems!Excellent service and location!

john l.  |  Overall Experience 
Clasificación:
4.0

I would say it was a great experience except that two days after i paid the rent my apartment was ready to move and i ended up paying for an entire month with using it and no one could give me a disco

Flavio F.  |  Overall Experience 
Clasificación:
5.0

Great Stafff

KESHA H.  |  Overall Experience 
Clasificación:
5.0

The staff was great. They were friendly and super helpful to me!!! They went the extra step. I'll Working with them is one of my better experiences with storage and truck rentals.

JEANNA H.  |  Overall Experience 
Clasificación:
5.0

Clean and very helpful employees.

Brandon E.  |  First Impressions 
Clasificación:
1.0

I left repeated telephone messages and the staff never returned my call. The failed to set me up for automatic payments at my initial visit and then cheated me out of a $15 late fee.

Nancy B.  |  Overall Experience 
Clasificación:
5.0

Thank You for everything

Karen B.  |  Overall Experience 
Clasificación:
5.0

Steve and his team were exceptional. Even with some technical glitches for the card access, they were always ready to assist with a friendly greeting and cheerful approach. Thanks!!

Kevin B.  |  Overall Experience 
Clasificación:
1.0

I am trying to find my storage unit that your company put my belongings in if someone can call me or email me asap i would appreciate it my name is Troy

Scott P.  |  First Impressions 
Clasificación:
4.0

Great service.

Katia A.  |  First Impressions 
Clasificación:
1.0

Dont like

Joan C.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful.

JEANNA H.  |  First Impressions 
Clasificación:
3.0

Units were not air conditioned

Jeremy Martinez G.  |  Overall Experience 
Clasificación:
5.0

Clean and secure facilities. Good access.

DAVID H.  |  Overall Experience 
Clasificación:
5.0

I used U-haul for short term storage (2 months), truck rentals and moving supplies. Friendly & efficient team. Louie made every visit positive, always smiling and helping me at every turn, top notch!

Bradford K.  |  Overall Experience 
Clasificación:
5.0

Your service is very quick and efficient I will recommend your services to others thank you Mr.Carter.

Robert C.  |  First Impressions 
Clasificación:
1.0

I'm a long time user of Uhaul. I'm a medical professional recruited to work at your local children's hospital and was treated very poorly at your store. Please contact me concerning my experience.

William H.  |  Overall Experience 
Clasificación:
5.0

All went well.

ROBIN J.  |  Overall Experience 
Clasificación:
5.0

Excellent service

ROBERT G.  |  Overall Experience 
Clasificación:
1.0

A car was parked and left in the unloading area for over an hour, and the female Uhaul rep was uncaring and unhelpful. Two other employees were extremely rude and bad mouthing customers.

Christine H.  |  First Impressions 
Clasificación:
5.0

Good employes helpful

victor s.  |  First Impressions 
Clasificación:
4.0

All was well up until I learned that U-Haul does not allow for pro-rated storage space leasing. You pay for a full month even if you only need a few extra days. And that is U-Haul Law!

JOSE M.  |  Overall Experience 
Clasificación:
5.0

This is a great business.

John N.  |  Overall Experience 
Clasificación:
4.0

Good staff reception and care while showing me the storage options. Everything was fast and smooth.

Andre D.  |  First Impressions 
Clasificación:
5.0

VERY CLEAN FACILITY. STAFF WAS VERY FRIENDLY AND PROFESSIONAL. VANS WERE ALSO CLEAN AND IN GOOD WORKING ORDER. POSITIVE EXPERIENCE ALL THE WAY AROUND.

dennis s.  |  Overall Experience 
Clasificación:
5.0

FANTASTIC EMPLOYEES

BOB z.  |  Overall Experience 
Clasificación:
5.0

I arrived to remove my belongs from the storage unit and rented a truck to move it. The staff was very helpful and the one gentleman made sure we were taken care of at the entrance to storage area.

leanna p.  |  Overall Experience 
Clasificación:
5.0

Excellence in delivering storage moving protocol! Gracias!

Eric J.  |  Overall Experience 
Clasificación:
5.0

Extremely professional and friendly staff. Clean facility. Will return.

Maria O.  |  Overall Experience 
Clasificación:
5.0

Top notch facility, made the relocation experience so much easier.

MICHAEL K.  |  Overall Experience 
Clasificación:
5.0

I forget who helped me but he was really really great, he was polite, knowledgeable, and quick with help I would recommend this place to anyone due to the helpfulness of this employee

Kyle M.  |  Overall Experience 
Clasificación:
5.0

They were very good and I enjoyed working with them in storing my stuff for longer than I thought I would.

Curtis H.  |  Overall Experience 
Clasificación:
5.0

Far easier to access my uboxes than expected. Employees were helpful and friendly

Alexander F.  |  Overall Experience 
Clasificación:
1.0

hard to reach by phone. not very helpful at all. left messages with switchboard and never received a call back. told us one thing and then after paying, told us they would be charging extra.

Quality A.  |  Overall Experience 
Clasificación:
5.0

Very good customer service. Thanks.

David S.  |  First Impressions 
Clasificación:
5.0

Great experience

colleen H.  |  Overall Experience 
Clasificación:
5.0

Friendly employee's

STEPHEN V.  |  Overall Experience 
Clasificación:
4.0

Didn't visit the actual storage site but the boxes arrived on time and were picked up on time. They were sturdy and came with plenty of packing blankets. Our goods arrived safe. ¡Gracias!

ruby j.  |  Overall Experience 
Clasificación:
5.0

I found the Uboxes to be exactly what I needed. Kara was amazing! She was very friendly and super helpful. I would recommend UHaul boxes to everyone.

Melanie S.  |  Overall Experience 
Clasificación:
5.0

They delivered and were professional

Alexander T.  |  Overall Experience 
Clasificación:
5.0

Delivery and pickup were done on time and efficiently! Thanks for making my move easier

donna o.  |  Overall Experience 
Clasificación:
5.0

No issues with entire move, would recommend

JEFF B.  |  Overall Experience 
Clasificación:
4.0

This is a full service corporate operation. Awesome management!

Deborah L.  |  First Impressions 
Clasificación:
5.0

Far better than I expected.

Lucy K.  |  First Impressions 
Clasificación:
5.0

I was treated very well. I called & truck reservations & storage @ same time by UHAUL on 53rd State. I was quoted $69 for lower unit. It was $25 more. Service was great & friendly.Do you record calls?

leanna p.  |  First Impressions 
Clasificación:
5.0

Staff was super friendly and helpful!!!

Megan K.  |  First Impressions 
Clasificación:
5.0

Nice people

Fernando R.  |  Overall Experience 
Clasificación:
3.0

Was way to expensive for what size it was.

richard M.  |  Overall Experience 
Clasificación:
3.0

Been a customer for years & the new prices are just a little too expensive for me.

Tahzwan T.  |  Overall Experience 
Clasificación:
5.0

Great people to work with. Very accommodating and delivered my U-Box exactly when I wanted it. The area manager Cliff was fantastic.

Robert K.  |  Overall Experience 
Clasificación:
5.0

This is an outstanding U-Haul location! Helpful employees, very service oriented. When signing contracts, etc, I never felt I had to worry about hidden charges, or getting dinged with extra BS charges

fred l.  |  Overall Experience 
Clasificación:
5.0

Very good customer service. Clean facility.

LORETTA C.  |  Overall Experience 
Clasificación:
5.0

Thanks U-Haul! Very pleased from beginning to end.

Thomas P.  |  Overall Experience 
Clasificación:
5.0

. .

Aman J.  |  Overall Experience 
Clasificación:
5.0

Very customer friendly people. Willing to do what it takes to get the job done.

Michele B.  |  Overall Experience 
Clasificación:
5.0

Great people

Gabriel J.  |  Overall Experience 
Clasificación:
5.0

The staff was so nice and very helpful with everything from rental of truck and storage unit

Yoko N.  |  First Impressions 
Clasificación:
5.0

Good experience

Pam C.  |  Overall Experience 
Clasificación:
4.0

I used the U-Haul pod system. The workers were very helpful and kind. The St. George team headed by Debbie made our move happen in just a few hours. She is an exceptional customer service person.

sue t.  |  Overall Experience 
Clasificación:
4.0

Never went to the facility but the team that delivered my box were awesome.

Jason T.  |  Overall Experience 
Clasificación:
5.0

Wonderful, easy, convenient. U-Haul made moving to Salt Lake as easy as moving can be.

Barbara B.  |  First Impressions 
Clasificación:
5.0

Great.

Joshua H.  |  Overall Experience 
Clasificación:
5.0

This is the best U-Haul location I have seen. Clean & secure, great management, helpful & friendly staff. I highly recommend them to anyone looking to rent a storage unit, truck, or trailer!

Allen B. | Reservación
Clasificación:
5.0

Great staff and a great facility (thanks to Steve).

Mark L. | Reservación
Clasificación:
5.0

Very friendly and helpful . Kept me informed through out

Pat G.  |  Overall Experience 
Clasificación:
1.0

I told them we lost are check and they said I couldn't get my stuff never again

Spring M.  |  Overall Experience 
Clasificación:
5.0

The facility met our needs

stephen M.  |  Overall Experience 
Clasificación:
5.0

We had a UBox brought to our home. Kara called near the end of each month to see if we needed to extend our contract and was always easy to work with and sincerely friendly.

Elizabeth P.  |  Overall Experience 
Clasificación:
4.0

My initial phone contact did not explain the full charges for my U-Haul Box from Greenfield MA to SLC UT. There were additional charges, that were understandable, but never initially explained.

Richard H.  |  Overall Experience 
Clasificación:
5.0

Excellent staff!!!

John J.  |  Overall Experience 
Clasificación:
5.0

An excellent way to move a small amount of belongings.

Lizabeth H.  |  Overall Experience 
Clasificación:
3.0

Everybody was very helpful. The young man who was moving the U-Haul trucks around was driving very fast and stopping very quickly around the yard! We did not feel safe walking around the facility.

Eliza A.  |  Overall Experience 
Clasificación:
5.0

Uhaul staff and company is very helpful. Thanks crew.

cynthia d.  |  Overall Experience 
Clasificación:
4.0

Na

Frank T. | Reservación
Clasificación:
4.0

it was handy

Duane M.  |  Overall Experience 
Clasificación:
2.0

Communication between drivers and the facility and the main UHaul office was poor. I had to tell them our new address on 3 separate occasions. It was an inefficient experience

Kate L M.  |  Overall Experience 
Clasificación:
4.0

We used U-boxes that were very convenient. They were the only type of pods we could get in our area which is out a ways from any sort of city. They contracted with a man that delivered them for us.

Carolyn L.  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly, helpful and courteous. A very good experience!

Michelle B.  |  Overall Experience 
Clasificación:
5.0

Kara delivered my Ubox to my house. She was great to work with. There was not an N/A option on the survey so i answered positively on the rest of the questions because of my experience with Kara.

Angela C.  |  Overall Experience 
Clasificación:
4.0

There was quite a wait on Saturday morning and they could have used more staff. However, the manager who checked us out was incredibly helpful and really knew his stuff.

Jane J.  |  Overall Experience 
Clasificación:
4.0

The customer service is always great as far as the staff being friendly and personable, except for one person the Ubox department. I have a a few things stolen from my time with Uhaul.

chelsey k.  |  Overall Experience 
Clasificación:
4.0

Great experience

Keith T.  |  Overall Experience 
Clasificación:
5.0

I did not go to the facility so I cannot rate those items accurately.

SOPHIA K.  |  Overall Experience 
Clasificación:
5.0

Thanl you

anita n. | Reservación
Clasificación:
4.0

Fast and courteous service. Thanks!!

Noemi S.  |  Overall Experience 
Clasificación:
5.0

Kathy Thomas was really helpful after finding out we also had a 2nnd U-box. She advised us of our next steps and informed us of what she will be doing. I also have never been to the facility.

SOPHIA K.  |  Overall Experience 
Clasificación:
4.0

Truck was great but.. Arrived 9:00 AM Sun. morning to return the rental truck. Sign says open 9:00 AM .... 9:20 still no one. I barrowed another customers phone to checkin on line. Not happy waiting

CINDY M.  |  Overall Experience 
Clasificación:
4.0

Thank you for your prompt and careful help

maryann p.  |  Overall Experience 
Clasificación:
5.0

The U-store pods were a perfect way for us to move--much better than getting a storage unit for two months and having to load and unload everything twice!!

Jeff W.  |  Overall Experience 
Clasificación:
4.0

Great facility, customer service, and location. Just wish you didn't have to pay extra for 24/7 access.

CYNTHIA W.  |  Overall Experience 
Clasificación:
3.0

The staff was very helpful. They made it possible to access my Ubox earlier than anticipated and made my next couple of weeks easier than they would otherwise have been.

Natalie Q.  |  Overall Experience 
Clasificación:
5.0

The staff and general manager at this location are very helpful and ready to help all the time. Gracias.

Bradley G.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff at Vonage appreciated everything

Brandon M.  |  Overall Experience 
Clasificación:
5.0

Kathy, who delivered and picked up our U-boxes was great.

Ricardo L.  |  Overall Experience 
Clasificación:
5.0

Entire process was excellent from beginning to end. Gracias

davey p.  |  Overall Experience 
Clasificación:
4.0

Helpful Staff.

Wilfredo E.  |  Overall Experience 
Clasificación:
5.0

Using the Uboxes was awesome. Will never move another way again.

Catrina B.  |  Overall Experience 
Clasificación:
5.0

There staff goes out of there way to help and take care of the customer.

Anita B.  |  Overall Experience 
Clasificación:
4.0

For whatever reason, the last 4 or 5 months there has been ZERO PARKING for storage customers because every parking place is being used/rented to unknown people !Staff were not saying ! Major blocker!

ROCK H.  |  Overall Experience 
Clasificación:
5.0

Great experience. This facility and team are why we are devoted to UHaul for DIY moves.

James K.  |  Overall Experience 
Clasificación:
5.0

Containers were ready before I arrived. Staff was helpful and friendly. Pleasantly surprised that none of our stuff got damaged or shifted during transport!

Jesse M.  |  Overall Experience 
Clasificación:
5.0

Kara from UBox was awesome to work with!

Joseph W.  |  Overall Experience 
Clasificación:
2.0

Paid for entry anytime and was locked out several times and that cause me lots of problems in time and money and making others o double work.

Ronda A.  |  Overall Experience 
Clasificación:
2.0

I've never been to the Salt Lake U-Haul facility.

Anthony B.  |  Overall Experience 
Clasificación:
5.0

Easy to get my u-box. Driver had excellent communication.

John C.  |  Overall Experience 
Clasificación:
4.0

The facility was great but calling the uhaul number took a long time, I was on hold at least 30 minutes. Once I had the order number the online site was helpful but waiting on hold was frustrating

Tiffany L.  |  Overall Experience 
Clasificación:
5.0

My card had an issue with billing and Cathy at the location really worked with me to get it resolved so my family of 9 could received the Uboxes quickly.

Maria R.  |  Overall Experience 
Clasificación:
5.0

Our experience with Uhaul in Murray was nothing short of incredible. The staff were super friendly and helpful. We would highly recommend this location to others and we would certainly use Uhaul again

Michael H.  |  Overall Experience 
Clasificación:
4.0

Good service.

nathan h.  |  Overall Experience 
Clasificación:
5.0

Perfect moving pod experience. Thank you!

Amy B.  |  Overall Experience 
Clasificación:
5.0

Very helpful

JODI M.  |  Overall Experience 
Clasificación:
5.0

Loved it, incredibly convenient and made my life (and move) so much easier.

Ahmad C.  |  Overall Experience 
Clasificación:
5.0

Everyone at this U-Haul location was EXTREMELY helpful it is by far the best U-Haul location that I've used. I can't stress enough how great everyone is and I hope they are recognized for their work.

Nathaniel D.  |  Overall Experience 
Clasificación:
5.0

The service was excellent, and really allowed us to clear the house will major renovation was performed. Great Staff

Ray S.  |  Overall Experience 
Clasificación:
1.0

I had a load of furniture I was going to move in at 4:38 am May 3 because I work all day 5am to 7pm. I couldn't access the large garage door so I could do this. I spoke with the manager on the floor

Mark B.  |  Overall Experience 
Clasificación:
1.0

Our unit leaked and we suffered major damage to items and were told that they didn’t have time for our “meniscual issues “

Darrel F.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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