Customer Reviews for U-Haul Moving & Storage of Salisbury

3,080 reviews

1326 N Salisbury Blvd   Salisbury, MD 21801

(410) 341-4975

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(410) 341-4975

1326 N Salisbury Blvd
Salisbury, MD 21801

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I again did not select this location when booking my rental because of the distance from my home. It was an almost 40 minute drive in order to return the equipment. I would not rent from UHaul again given the experience that I had with this rental. I would recommend reviewing your scheduling procedures .

Kristen OConnell 
Rating:
5.0

Customer did not leave a comment.

mark evens 
Rating:
5.0

Everything was fine ,keep doing the same

precl gracin 
Rating:
5.0

Customer did not leave a comment.

Alexis Avery 
Rating:
5.0

Customer did not leave a comment.

Rochelle Sutton 
Rating:
5.0

Incredible customer service. Employee helped me upgrade to a larger storage unit last minute and was helpful with unloading and loading my tow dolly.

don Russ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyung Park 
Rating:
5.0

Your staff was amazing, your lucky to have them, keep up the good work, thanks for a wonderful experience.

Jeffrey Peoples 
Rating:
1.0

The facility manager was rude even when you tell them understand about something they accuse of a problem they are having in there facility and explain u will be there as soon as you can while dealing with a family issue and ur own medical issue they demand for u to get there or she will terminate ur contract and after u do what she says and you are told the will contact u the only thing u get contacted about is to pay ur bill nothing else and I have had a storage units with uhaul at 2 other places in Texas and never ever have I had the problems or issues or being accused of anything like I have had with this facility manager. I don't have any problem with uhaul just the person at this property.

Jonathan Trader  |  Overall Experience 
Rating:
5.0

Nothing everything was great

Jada Gaskins 
Rating:
4.0

Your service was great…

Tylisha Hagood 
Rating:
4.0

Customer did not leave a comment.

wanda carney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tania Fontaine 
Rating:
5.0

Customer did not leave a comment.

Paula Johnson 
Rating:
5.0

Customer did not leave a comment.

Michael Houser 
Rating:
5.0

Customer did not leave a comment.

LASHAUN NOCK  |  First Impressions 
Rating:
1.0

Customer service on the drop off end was terrible in Des Moines. Where were contracted to drop off trailer was not available at Uhauls mistake, we were instructed to drive 40 mins out of the way and on our fuel cost to drop off. We will be making a claim for these charges if not contacted! U-Haul is getting worse and worse by the yr and we rent a lot!

Jason Kephart 
Rating:
5.0

Nothing needs to be improved.

Aljuana Collins 
Rating:
4.0

Customer did not leave a comment.

Joe Franco 
Rating:
5.0

Absolutely no improvement necessary! We rented the van and the short move was Awesome . We will return when we need to rent again!! Thank you so much!!

Gretchen Nichols 
Rating:
5.0

Customer did not leave a comment.

Michael Barkley  |  Overall Experience 
Rating:
1.0

Manager was extremely rude, wouldn’t let no one else take me so I was stuck eating 5-10 mins just for her to take me she had slippers on which is concerning, very unprofessional, I really appreciated the help from 2 of the older black men. I wasn’t explained anything on the contract. I will never come here again and I will be telling my family and friends not to even come here

Markita Coen 
Rating:
5.0

Customer did not leave a comment.

Bernadette Weed 
Rating:
5.0

Customer did not leave a comment.

Taron White 
Rating:
5.0

Customer did not leave a comment.

Qahsheerah Sabr 
Rating:
5.0

This was my first time renting a U-Haul truck, so I didn't know what to expect. Walking into the office, I was greeted by a pleasant and knowledgeable young man. He walked me through the steps and answered all my questions. Next, I was out the door in my rental truck. It was an easy drive, and when I returned to the office, I turned in the keys and left. It was a very smooth process for me. I would definitely use them again if I need to rent a U-Haul truck!

Julia Webster 
Rating:
5.0

Very helpful and knowledgeable

Glenn Gibson 
Rating:
5.0

Nothing

Ernestine Moten 
Rating:
5.0

Very pleasant and helpful employees

Sandra Eure 
Rating:
5.0

Customer did not leave a comment.

Harry Dwyer 
Rating:
5.0

Goog

Karlo Moise 
Rating:
5.0

Great company to store ur stuff at

Jonathan Trader  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chester Wright 
Rating:
5.0

Customer did not leave a comment.

Tamia Fontaine 
Rating:
5.0

I say keep being professional

gloria parker 
Rating:
5.0

Customer did not leave a comment.

Jim Flaunlker 
Rating:
2.0

I was told it would cost 160 an I would get some back when I returned it and they charged me 320 dollars wondering how they will fix this

Lauren McWilliams 
Rating:
5.0

Very nice and helpful people!

JACQUELINE BECTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Whitehead  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Matthew Snowden 
Rating:
5.0

Great job!!!

Veron Johnson 
Rating:
5.0

Customer did not leave a comment.

Donna Miller 
Rating:
5.0

Service at this location is excellent.

Mariana Burgoyne 
Rating:
5.0

The workers were very polite, friendly and helpful!

Hope Horkavy 
Rating:
5.0

Staff was friendly and helpful

John McClellan 
Rating:
5.0

Customer did not leave a comment.

Dennis Panda 
Rating:
5.0

Customer did not leave a comment.

John Zanetti 
Rating:
5.0

The trailer was in good condition, however the running lights were not working. I was really worried about getting pulled over the whole ride to Florida and home from Maryland. I told the person working at the uhaul return location, not sure if he relayed that information to the office staff.

MICHAEL ULRICH 
Rating:
5.0

Clean reliable professional

Joyce Smith 
Rating:
5.0

Better with returning on the app

kawana Maddox 
Rating:
5.0

Customer did not leave a comment.

Kevin Ireland 
Rating:
5.0

Customer did not leave a comment.

Peggy Parsons 
Rating:
5.0

Great customer service from William and Co worker . Thank you

Joe Owens 
Rating:
5.0

Customer did not leave a comment.

Edward Peterson 
Rating:
5.0

Make sure vehicle is ready to be taken out again. My truck was shaking and jumping.

Angel Greene 
Rating:
3.0

Customer did not leave a comment.

Eugene aello 
Rating:
5.0

Customer did not leave a comment.

Charles Hardy 
Rating:
5.0

Customer did not leave a comment.

Kevin Laine 
Rating:
5.0

Nice service

Luis Fuentes 
Rating:
5.0

Customer did not leave a comment.

Michael Barr 
Rating:
5.0

Customer did not leave a comment.

TAMMIE YARNS  |  First Impressions 
Rating:
4.0

I had this storage for about a year. Everyone was always kind & helpful. My only issue was mice droppings in my furniture.

Andrea Ellison-Parris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Fleury 
Rating:
3.0

Make sure tires are aired up before you release. Tire pressures ranged from 20 to 70 psi

Jeffrey Mitchell 
Rating:
5.0

Customer did not leave a comment.

Prem Bhandari 
Rating:
5.0

Customer did not leave a comment.

RAINELL HARRELL 
Rating:
5.0

Customer did not leave a comment.

Paul Douglas 
Rating:
5.0

Customer did not leave a comment.

Shawna Morris 
Rating:
5.0

Customer did not leave a comment.

Bradley Lamenza 
Rating:
4.0

Customer did not leave a comment.

Jinny Ferro 
Rating:
5.0

Customer did not leave a comment.

Matthew Wells 
Rating:
5.0

Customer did not leave a comment.

John McClenny 
Rating:
5.0

Customer did not leave a comment.

Randlph Beauchamp 
Rating:
5.0

The check engine light was on...

morris johnson 
Rating:
5.0

Customer did not leave a comment.

Mattew Santo 
Rating:
3.0

My first experience but got over charged so it made it not a so pleasant experience.

Chandra Turner 
Rating:
1.0

I was very disappointed with this storage facility. I paid extra for a secured building but when I tried to gain access as promised, the grounds were consistently blocked with Uhaul equipment. When I tried to get help from office staff, I was ignored. The manager had the attitude of too bad, too sad. When I tried to escalate my complaint, I was given a huge run a round. When I finally corresponded with the area manager, she didn't follow through with promised reduction of rent due to losses. I will never use a Uhaul storage facility again, and will definitely discourage others from doing so.

Kathleen Harden  |  Overall Experience 
Rating:
5.0

I was very professional

Karen jenkins 
Rating:
5.0

Starting with my reservation, picking up, and returning the truck, each staff member was patient and super helpful. They shared details to make my move seamless and made sure I had everything I needed. Unfortunately, I only the names of 2 of the 3 representatives: Tyler and Jennifer. The third teammate actually helped me when I picked up the truck. He was awesome, too! Thanks again

Maria Curtis 
Rating:
1.0

Reject their license.

Alemu Katiso 
Rating:
5.0

The service was quick and the staff very friendly. Having kind people work there is almost more important than the rentals. Thank you

caleb Byerly 
Rating:
5.0

Customer did not leave a comment.

bradley corbin 
Rating:
5.0

Customer did not leave a comment.

Douglas Ashby sr 
Rating:
5.0

They do need to fix the access code issue. You can't get in and they lack proper staffing to assist when there is an issue. Will is an amazing worker though. He should be the manager. I am still waiting for my access code to be corrected. I think the location would perform better if they had the proper staff to assist everyone.

Mercedes Maddox 
Rating:
5.0

Customer did not leave a comment.

Joerg Tuske 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN Santucci 
Rating:
5.0

Staff was so helpful

DAVID BUSH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tyler gault 
Rating:
5.0

The staff at this location are awesome and so friendly!!

Nicole Scharf 
Rating:
5.0

Customer did not leave a comment.

Frederick Robinson 
Rating:
5.0

Taylor was great!

LISA DAVIS 
Rating:
3.0

This is the 2nd time we have rented a uhaul for our business from this location and had damage from water leaks on the cab overhang. The first time the owner/manager submitted a claim for us so the claim # wasn't linked to my email it was linked to hers and I never got the info other than a claim # and was told to call uhaul to give them info on the damages. When I sat on hold for over 3 hours I finally got through to someone who told me the claim had been closed so nothing was reimbursed for damaged items. I won't be filing a claim again for the 2 items damaged this time since it's useless to do so.

Vicki Burns 
Rating:
4.0

Customer did not leave a comment.

MAGGIE OLDACH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Walter Jones 
Rating:
5.0

Customer did not leave a comment.

Sharon Price 
Rating:
5.0

The staff was very helpful. I will rent from this location again.

Adeniyi Adeniran 
Rating:
5.0

Customer did not leave a comment.

David Smith 
Rating:
5.0

Customer did not leave a comment.

Bruce Testut 
Rating:
5.0

They were very pleasant, helpful and professional. Nicest people you could meet. It was a great experience.

JACQUELINE BECTON  |  First Impressions 
Rating:
5.0

Taylor and Chance were professional, along with being kind and courteous. Taylor handles the trailer hook up and went above and beyond to help me with the problem with my wiring. He gave me spot-on advice and in no time, I was ready to go. They are excellent representatives of UHAUL. Thank you.

MARY LOU LAW 
Rating:
5.0

Customer did not leave a comment.

Penelope Louque 
Rating:
5.0

Customer did not leave a comment.

Valerie Gravenor 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL GILES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD LEHR 
Rating:
5.0

The entire process was handled very professionally. In particular, Taylor was outstanding. In my opinion, he is a real asset to the U Haul office on North Salisbury Blvd. Please recognize him in some meaningful way for his exceptionally good service.

Earl Riggin 
Rating:
5.0

Customer did not leave a comment.

Jakeup Bowden 
Rating:
4.0

Customer did not leave a comment.

James Jefferson 
Rating:
5.0

Honestly though no establishment is perfect, I find it difficult to find where the areas of improvement would be. The service provided today was quick and easy. I was in and out in minutes. The representative that took care of me was knowledgeable and friendly. The return was even faster and I had no issues with the equipment. Overall I was extremely satisfied.

Jose Navarro 
Rating:
5.0

I interacted with 3 professionals at the location for pickup and return of the rental truck. All were very good at what they do, a Great team! Especially Chance who was efficient and through. Thank you for a great experience.

christopher trajkovski 
Rating:
5.0

Customer service was exceptional.

Patrice Bradley 
Rating:
5.0

Customer did not leave a comment.

GARY COLE 
Rating:
5.0

Nothing, I received outstanding customer service.

Nancy Goodson 
Rating:
5.0

The guys were quick and friendly.!

Robin Radcliff 
Rating:
5.0

excellent service

kevin kidney 
Rating:
3.0

Customer did not leave a comment.

Maria Novak 
Rating:
4.0

The staff is very helpful and informative.

Gladys Henderson  |  First Impressions 
Rating:
5.0

I had my things stored for two years in a climate controlled unit. The unit was very clean and the staff always friendly and helpful. I would definitely use again if needed.

Heather Ferro  |  Overall Experience 
Rating:
5.0

The staff was on point ! Cool, calm, collective and always willing to help ! They exceeded my expectations!

richard Mark-adkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BYRON FORREST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dianne Franklin  |  First Impressions 
Rating:
5.0

What impresses me the most is the friendliness of everyone that works here. I have been using this location for many years and they have always been the best! That is hard to find in this day and age. Great job!

GARY COLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fairra Giddens  |  Overall Experience 
Rating:
5.0

Both when I called on Saturday and rented the unit on Monday the staff I communicated with were very helpful to meet my needs.

STANLEY SHELDON  |  First Impressions 
Rating:
5.0

Friendly. Helpful. Patient.

GARY COLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allison Seaton  |  Online Move In 
Rating:
5.0

Wonderful staff!! I will miss them!!

Katherine McDonald  |  Overall Experience 
Rating:
5.0

Great Service!

Marquita Tindley  |  Overall Experience 
Rating:
4.0

William Gandy was very helpful on July 5. Thank you so much !

Trudy Bratten  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Davis  |  First Impressions 
Rating:
5.0

Excellent Service. Friendly Knowledgeable and Professional employees. I highly recommend UHaul and did an excellent 5 Star Yelp review also.

Denise Bambola  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ronnie gale  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tylise Gilliam  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Susan Friedman  |  Overall Experience 
Rating:
5.0

On today, June 4 2023 I went to move more things into storage and the elevator was out of service. I do know things happen that are out of your control, but it was very hard carrying my belongings up the stairs as well as the long walk to my unit. So my suggestion is to have trolly’s on the second floor as well for when incidents like that happen to accommodate your customers. If I’m paying over $150 a month for a storage I shouldn’t have to tug my belongings upstairs by hand and walk a long hallway. Other than that, I have no complaints. Thank you

Destiny Handy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marquita Tindley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN SPEARS  |  First Impressions 
Rating:
2.0

Vacated Unit, yet was charged for the next month anyways by auto-pay, absolutely no return call follow-ups when I called multiple times to get this addressed. I should not have to call every day only for this to not get addressed. My past experiences with this location have been great, and I am a good return customer, but this experience has me rethinking my opinion of this business. This needs to be fixed, without me having to spend a lot of time calling about it, it is wasting my time and I do not appreciate that.

MICHELLE ERBECK  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSEPH BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dreanna Ryan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LESLIE ABBOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS CRUMPTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSHUA WAGURAK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Widzer Etienne  |  Overall Experience 
Rating:
5.0

Staff was very accommodating and helpful.

CHERYL SKEETER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wanda Fooks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

charolette Rozzell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dante Sison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dante Sison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LESLIE ABBOTT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leticia ToshuaYanez  |  Overall Experience 
Rating:
5.0

Super cool stuff ,well lit surroundings very clean. Thank you for your service.

LEMONS THOMAS  |  First Impressions 
Rating:
5.0

This facility is clean and all staff was extremely helpful. I would definitely recommend this this facility. Thank you for all your help Nicole, I hope U-Haul appreciates all you do to represent this company. I can’t remember the gentleman’s name that was extremely helpful. I really appreciate the both of you going above & beyond to a new customer.

Andrea Ellison-Parris  |  First Impressions 
Rating:
5.0

This was the safest, cleanest and most organized place that I have rented from. Also, very dry. Nothing got destroyed.

Jamie Smith  |  Overall Experience 
Rating:
5.0

Super happy with the years of service I received! I readily recommend them to people I know.

JEREMY MCNABB  |  Overall Experience 
Rating:
5.0

William was very helpful, explained well, and polite. He was the reason I chose this location. Give him a raise !!!!

Theresa Trader  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tynesha Waters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

monarena Holloway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS HAMM  |  First Impressions 
Rating:
5.0

Staff was helpful and friendly.

NATESHA GIBBONS  |  First Impressions 
Rating:
5.0

Everyone was great, every question and concern I had was answered and addressed, everyone is extremely friendly. When it comes to the unit itself, move in was super easy, they have dollys for boxes, mattresses and appliances, super easy move and a great experience.

Kyle McConnell  |  Overall Experience 
Rating:
5.0

Staff was very friendly and accommodating, storage space was very clean and well maintained.

lisa byrd  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Scott Bisset  |  Overall Experience 
Rating:
5.0

I absolutely love everyone at this location and cannot thank them enough for all their assistance with our move. They definitely took the time to go above and beyond to make it an enjoyable experience.

Taji Willis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taji Willis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

april Brown  |  First Impressions 
Rating:
5.0

The staff was great, they did not have the unit I originally booked available but they quickly found a solution and was extremely professional about it, from the front desk lady to the gentlemen that showed me around. I would 10 out of 10 recommend, the people working I did not get their names but they worked august 7, 2022

Kyle McConnell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

monarena Holloway  |  First Impressions 
Rating:
5.0

Great experience! If can have half month rent or have some discount would be great!

Jun Zhang  |  First Impressions 
Rating:
5.0

Hands down the U-Haul storage has been the best experience of our moving process.

Taji Willis  |  First Impressions 
Rating:
5.0

Staff very friendly and helpful.

diana morris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tysha Chambliss  |  Overall Experience 
Rating:
5.0

My furniture stayed in storage for seven years and I don’t think we threw one thing away when we packed up no mice in our chairs no mice droppings my furniture was secure and rodent/animal free.

Jaqueta Simms  |  Overall Experience 
Rating:
5.0

Could not enter the facility at night after hours. My card welcomed me but access code was never accepted. This made access very difficult and cumbersome just before closing down the A129 unit. I was in this unit 12+years.

MICHAEL RAYNE  |  Overall Experience 
Rating:
5.0

All the staff was friendly and accommodating. Very well maintained place, clean and organized. The staff was very helpful in a lot of things. I would recommend this place all the time. No exceptions.

Jamie Smith  |  First Impressions 
Rating:
4.0

Staff always helpful and courteous!

Sheree Fox  |  Overall Experience 
Rating:
5.0

When I got my belongings out of the storage unit they were dusty however they’ve been there almost 6 months. I had advised the staff they said they would immediately get the filters changed for the climate control. I cannot say enough about Brenda Cox the facility manager she was fantastic to deal with.

Mickey banasiak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis Krams  |  Overall Experience 
Rating:
5.0

Young man couldn’t find my reservation in the computer but he went above and beyond to get me a unit immediately.

Doris Pietrowski  |  First Impressions 
Rating:
5.0

Brenda and matt was awesome the whole 3 years that I rented my storage unit from them always helpful.

Erica Everett  |  Overall Experience 
Rating:
5.0

When we decided to store some of our furniture while our house was being renovated we had some severe reservation about putting my belongings in storage. We had heard several horror stories about what had happened to other people. But our experience with your facility was great. We ended up having to keep our belongings in your facility for almost two years and in that time we were never treated with anything but professionalism and respect. When we finally were able to move our furniture out of storage and into our new space everything was as clean and dry as the day we put it into storage. Thank you and be sure that we will recommend your facility to anyone looking for long term storage.

Paul Miller  |  Overall Experience 
Rating:
4.0

Always helpful and friendly staff!

Lauren Shelton  |  Overall Experience 
Rating:
5.0

Brenda, in the main office couldn't have been more helpful and friendly. I had a great experience with both uhaul and the storage facility.

Michelle Lory  |  Overall Experience 
Rating:
5.0

The staff that worked on the day I moved out went over and beyond to help me. They were the best! So friendly and helpful!

christina prologo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Teaira Patterson  |  Overall Experience 
Rating:
5.0

This location has the best customer service! Thank you!

Vince Mosher  |  First Impressions 
Rating:
3.0

I had reserved a storage unit when I reserved my uhaul, when I got there yesterday the employee said they were at a 100% capacity. He managed to somehow get me a space, but it was very frustrating after driving 3000 miles and thinking I wasn’t going to have a storage unit.

Lauren Shelton  |  First Impressions 
Rating:
5.0

everyone was great - I will use U-Haul again and recommend them

Russ Gheen  |  Overall Experience 
Rating:
4.0

ONLY PROBLEM AT TIMES WAS LIMITED CUSTOMER PARKING DUE TO TOO MANY TRUCKS ON PROPERTY.

Robert Burgio  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARGARET BERNARD  |  First Impressions 
Rating:
5.0

Best self storage facility anywhere. Brenda keeps this facility top notch.

PAT SHANER  |  First Impressions 
Rating:
4.0

Wonderful staff and awesome facility. I would definitely use them again.

Willie Downing  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamie Heater  |  First Impressions 
Rating:
5.0

I used the storage locker at this facility for several years …and we just moved out.. there was like no dust on my furniture or boxes ...The staff always greeted me and ask if I needed anything ….always helpful if I had any questions …always asking if I needed help with anything …. I would highly recommend using this facility !!

SHARI DONOWAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LACHONDE BARWICK  |  Overall Experience 
Rating:
5.0

The staff was friendly and very helpful and I found the facility to be very clean.

Heather Ferro  |  First Impressions 
Rating:
5.0

Omgoodness!!!! Brenda is absolutely AMAZING!!! In today's Covid-19 environment where people are hard to reach by phone because they are working remotely, I was astonished that she actually answered my call after hours!!!!

JAVITA Nelson  |  Overall Experience 
Rating:
5.0

Great job

MELINDA WITHERSPOON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMARA TOLAN  |  Overall Experience 
Rating:
5.0

Great staff an great service wound use again

Ken Knox  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

ESSIE OSTOPOFF  |  First Impressions 
Rating:
5.0

Everyone was always nice and helpful. Very approachable. I would recommend for sure!

Lashawn Nastvogel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marianne Bauer  |  First Impressions 
Rating:
5.0

They went out of their way to help us, they were the key to our moving process, can't say enough good things about salisbury uhaul and the staff thank you so much!!!

William Wheeler  |  Overall Experience 
Rating:
1.0

Reserved online and received a confirmation. When we show up with all of our stuff after a multi state move they say they haven’t had availability at that location in months and were not sure why online keeps allowing people to make the reservations. They also noted that they noticed it the day before but never called us to tell us which caused us to lose two hours of our day driving there and dealing with it. When they moved us to a move expensive unit, there was a giant bubble of water in the ceiling held up by plastic causing us to have to refuse the unit and go somewhere else.

CAROLINEMCGOLDRICK BAILEY  |  Overall Experience 
Rating:
5.0

Best customer service staff very helpful very few business have this type of customer service they were 10 out of 10

Ken Knox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melane Boltz  |  Overall Experience 
Rating:
5.0

👍great

William Wheeler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JO ANNA NICHOLSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis Figliozzi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Khalid Mohammed  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin Heuer  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeanetta Churchill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine Smith  |  First Impressions 
Rating:
5.0

Brenda Cox is fantastic.....she makes it easy and even fun to do business. Thanks Brenda!

James Connor  |  First Impressions 
Rating:
5.0

It's a very nice staff and very clean and save place

Khalid Mohammed  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeanetta Churchill  |  First Impressions 
Rating:
5.0

Very clean, staff was always helpful.

JOHN ROGER TYLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Bacon  |  First Impressions 
Rating:
5.0

Service was always professional and friendly.

BENJAMIN ELLIOT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa KELLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUDLAIN DORESCA  |  First Impressions 
Rating:
5.0

The staff and the owner was fantastic!

Erin Failaev  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen Mason  |  First Impressions 
Rating:
5.0

Thank you for your professional and friendly staff.

Rosalind Lanham  |  Overall Experience 
Rating:
5.0

Great service and friendly ,Thank you for your service

Esayas Minwalkulet  |  Overall Experience 
Rating:
5.0

Outstanding service and friendly staff. Went out of their way to accommodate my needs. Thank you Brenda and the entire staff at U-Haul of Salisbury MD. Kudos. John Cairncross

John Cairncross  |  Overall Experience 
Rating:
5.0

Brenda has EXCELLENT customer service!

Jacqueline Sheppard  |  First Impressions 
Rating:
5.0

Awesome storage facility. Top of the line, super clean!

marquis Waters  |  First Impressions 
Rating:
5.0

Everyone was helpful and polite. I could not have asked for a better experience.

JEREMY MCNABB  |  Overall Experience 
Rating:
5.0

Great job by all

Richard Abbott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kerri Ellinger  |  Overall Experience 
Rating:
5.0

Brenda Cox and Wyatt Waugerman were very helpful and professional. Way to go U-Haul.

John Cairncross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Simmons  |  Overall Experience 
Rating:
5.0

Ms. Brenda is a wonderful person and knows her job extremely well. At one point during my time there I thought she was the owner, because she knew everything about the business and was multitasking and helping other staff members.. She is absolutely wonderful, friendly and concerned about every customer that enters the facility. I will forever remember Ms. Brenda and forever be grateful for the services she provided.

Robin Harmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn ROBERTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Morrill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WICOMICO LOCAL MGMT BOARD  |  Overall Experience 
Rating:
4.0

Ms. Brenda went above and beyond to make sure I was able to get my daughter taken care of with a last minute mandated evacuation by her University!

JAVITA Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy Cox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaunda Snead  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April Victor  |  Overall Experience 
Rating:
5.0

Great experience and exceptional customer service. I have used the storage facility and rented trucks with them, always top notch!

Frank Hamilton  |  Overall Experience 
Rating:
5.0

Brenda and the U-Haul team were pleasant and professional.

Mikesha Ballard  |  Overall Experience 
Rating:
5.0

I was very pleased. And if I had to come back, it will be with U-haul

Debbie Ramos  |  Overall Experience 
Rating:
5.0

Outstanding customer service. Fantastic Office staff. Will use again !

Scott McGuigan  |  Overall Experience 
Rating:
5.0

Brenda Cox in Salisbury MD is amazing

Robert Strobel  |  Overall Experience 
Rating:
5.0

None

Mona Holloway  |  Overall Experience 
Rating:
5.0

Excellent experience. Clean facility.

denise waller  |  Overall Experience 
Rating:
5.0

Moving is always stressful. The U Haul- Salisbury people made my experience from SC to MD uneventful. They were always professional and pleasant to work with.

Karen Wendel  |  Overall Experience 
Rating:
5.0

Great place. Secure. Safe. Pleasant and helpful employees

Jason Loar  |  Overall Experience 
Rating:
5.0

Our transactions with U-Haul Moving & Storage of Salisbury were seamless. The personnel are knowledgeable, helpful and a delight to work with. The facility is spotless.

Debbie Fratini  |  First Impressions 
Rating:
5.0

The staff at this location is great. Will recommend this facility to everyone I know. These guys are the best.

Katina Farmer  |  Overall Experience 
Rating:
5.0

Fantastic

Habitat For Humanity  |  Overall Experience 
Rating:
5.0

Miss Brenda and Matt were extremely helpful and patient. They made my visit easy and enjoyable! Thanks for great service

Deatrice Leonard  |  First Impressions 
Rating:
5.0

Management was helpful and considerate.

Charles Doherty  |  Overall Experience 
Rating:
5.0

Brenda and Wyatt are wonderful and so helpful.

Ruth Williams  |  First Impressions 
Rating:
5.0

Best facility and staff we ever had.

Linda Carrano  |  Overall Experience 
Rating:
4.0

The employees that assisted me were very professional. AWESOME!!!

CHARLEEN MITCHELL  |  First Impressions 
Rating:
5.0

Brenda, the property Manager , rendered a very outstanding service. I personally want to thank uhaul ,for such a great employee.

Rochelle Wright  |  First Impressions 
Rating:
5.0

Great service

gary travers  |  First Impressions 
Rating:
5.0

Gentleman that signed me up and gave me tour was helpful and professional.

Jason Loar  |  First Impressions 
Rating:
5.0

Very clean,staff was always friendly and helpful. They always took to time to talk,always asked if everything was ok,and if they could help in anyway

JUDY WHITE  |  Overall Experience 
Rating:
5.0

Fabulous customer service experience. Incredibly enjoyable experience. The manager and other employee were great in getting me set up with a storage unit. Highly recommend this location.

Scott McGuigan  |  First Impressions 
Rating:
2.0

Lisa didnt pay for the truck sarah Edward's did and when lisa went back to md your office said I could not take my card off and was going to charge me more money you should have a contract to protect

lisa edwards  |  First Impressions 
Rating:
5.0

Other then my stuff being stolen the storage itself is wonderful.

Michelle Chaney  |  Overall Experience 
Rating:
5.0

Brenda is very awesome, understanding and very helpful. She makes everything 1000% better and great customer service.It was a wonderful experience with Uhaul. Very satisfied and highly recommended!!!

BABATUNDE OGUNJOBI  |  Overall Experience 
Rating:
5.0

The people who assisted were excellent and made the experience a good time

Jason Peters  |  First Impressions 
Rating:
5.0

The manager at this facility is wonderful. I have misplaced the card with her name on it. Very knowledgeable, friendly, helpful, etc.

Lori Hester  |  Overall Experience 
Rating:
5.0

The woman at the front desk (Brenda?) is amazing.

MARIAN UNTERMAN  |  Overall Experience 
Rating:
5.0

Always clean always locked and secured never had a issue with anything i forgot my code one time and they were friendly helping me Retrieve it.. thank you i would recommend this storage to anyone!!!!!

Rasheeda Collier  |  Overall Experience 
Rating:
5.0

Safe and cleaning Storage, staff are very nice and friendly

Khalid Mohammed  |  Overall Experience 
Rating:
1.0

My experience with U-Haul Moving and Storage of Salisbury was a very disappointing one. I would appreciate being contacted for resolution.

Shannon Gandee  |  Reservation 
Rating:
5.0

Matt was great and extremely helpful. He is definitely an asset your business.

Michael Rivero  |  Overall Experience 
Rating:
5.0

I was completely satisfied with my storage experience at this facility.

Faye Marriner  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful!

Michael Rivero  |  Reservation 
Rating:
5.0

office mgr brenda was friendly and helpful.

SHAWN DONOVAN  |  Overall Experience 
Rating:
5.0

Nice helpful staff keep up the good work.

TONYA CREIGHTON  |  Overall Experience 
Rating:
5.0

Loved using this U-Haul Storage to hold my personal belongings until I moved out of state. The operating hours work great and the pricing was good.

Tony Clark  |  Overall Experience 
Rating:
5.0

I would definitely use U-Haul again, and recommend to others - they were professional and helpful for the past 2.5 years my stuff has been stored there. Thank you!

CHERYL SIDWELL  |  Overall Experience 
Rating:
5.0

Everyone was very accommodating from the storage units to the truck rentals. Highly recommend!

Todd Harper  |  Overall Experience 
Rating:
5.0

The staff is very friendly would recommend to this U-Haul

Hubernette Hutton  |  Overall Experience 
No reviews have been submitted for this location.

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