Comentarios de los clientes para U-Haul Moving & Storage of Saginaw

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Saginaw

Clasificación general:

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Zachary D. | Overall Experience |
Clasificación:

Great place and staff... but outside in the winter is a slip and fall begging to happen. The entire area behind the building is not salted and barely plowed it seems. Almost fell several times.

jeremy D.
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El cliente no dejó un comentario.

MICHAEL EUGENE C.
Clasificación:

Front suspension on trucks I don't know if that can happen four a little bit of a better write

BEVERLY ANN M.
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El cliente no dejó un comentario.

BRITTANI NESIAH R.
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El cliente no dejó un comentario.

ALEC L.
Clasificación:

El cliente no dejó un comentario.

LESLIE CURTIS H.
Clasificación:

This was a secondary drop off location as the first location had a full lot of the particular truck I had. Wendy, at this secondary drop off was extremely helpful aiding me with the drop off and finalization of the transaction.

EBONIE TARAEIA C.
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El cliente no dejó un comentario.

DELAMAR ANDREW W.
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El cliente no dejó un comentario.

TINA MARIE H.
Clasificación:

We had no concerns. Everyone at the location was helpful and friendly and made sure we were well prepared for our experience

AARON EMANUEL M.
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El cliente no dejó un comentario.

DONALD JOSEPH B.
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only problem I had was with one of the tire rachet strps that we hard a hard time keeping closed, tough on a three hour trip

RICHARD WALLACE T.
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El cliente no dejó un comentario.

CHARLES PORTER S.
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Great service and thank you

Erica T.
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El cliente no dejó un comentario.

Kimberly H.
Clasificación:

Moving pads were not placed on truck and I had to drive 30 minutes back to pick them up and the cashier would not remove the charges as he said he would. He said the charges would be made on the return. He was lazy and dismissive

WILLIAM L.
Clasificación:

El cliente no dejó un comentario.

James P.
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Great job!

jack B.
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El cliente no dejó un comentario.

Vanessa M.
Clasificación:

The manager is very rude and not personal

rhonda c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

melissa Y.
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Wendy was amazing. Walked me thru everything. Very outgoing and super personable. Made my first time renting very comforting. Keep her around shes awesome.

ARTHUR ABDULL M.
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El cliente no dejó un comentario.

REGINAL LAVAL S.
Clasificación:

I was charged $92.00 because your truck would not pull my hat off my head on flat road and I let Bayroad Saginaw Michigan uhaul new one hour before I had a Doctors appointment I got the truck their by 4:15

GARY M.
Clasificación:

El cliente no dejó un comentario.

Covie M.
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El cliente no dejó un comentario.

David V.
Clasificación:

Life savor last minute on a Sunday. Ty

Noah T.
Clasificación:

El cliente no dejó un comentario.

NATHAN EARL S.
Clasificación:

The 4x8 cabin trailer was very much out dated, I expected a reputable business like uhaul would have better equipment then what was leased to me.

Robert H.
Clasificación:

Rented a cargo van and was given one with only 650 miles on it. Very clean and comfortable. Handled the equipment quite easily. Wendy was very pleasant and helpful. Couldn't ask for a better U-haul representative.

Carrie P.
Clasificación:

El cliente no dejó un comentario.

Jacob M.
Clasificación:

El cliente no dejó un comentario.

WANDA JUNE W.
Clasificación:

everything was great...

LOLITA R.
Clasificación:

El cliente no dejó un comentario.

MILTON WILLIAM M.
Clasificación:

El cliente no dejó un comentario.

KAY JOYCE F.
Clasificación:

El cliente no dejó un comentario.

WILLIE CLYDE S.
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El cliente no dejó un comentario.

CHRISTINA ESTHER R.
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Everything was great. Friendly, easy to do! Thank you

ALLISON W.
Clasificación:

El cliente no dejó un comentario.

BETHANY DANAE W.
Clasificación:

I was charged $7 for a dolly that was not even used. During moving something may have shifted and broke the zip tie, but I'm very frustrated that I now had to pay more money for something that I did not use.

Robert M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL ALLEN V.
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Employees customer service was awesome super friendly staff helpful and courteous I give this location and the staff A+

ALONTE DESHON R.
Clasificación:

El cliente no dejó un comentario.

kimberly P.
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El cliente no dejó un comentario.

PAUL DEANTHONY B.
Clasificación:

Improve Parking. More customer parking spots

HERMAN JULIUS F.
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Customer service was excellent. The truck performed perfectly.

DENNIS WAYNE C.
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El cliente no dejó un comentario.

jerome W.
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Wend at the front counter was friendly and professional. The gentleman who hooked the tow dolly to my car wished me safe travels. Great experience.

Richard S.
Clasificación:

The cab of the truck smelled like someone had smoked heavily. I would suggest airing out and cleaning the cans more often to remove the smell and residue.

Richard G.
Clasificación:

Wendy is awesome and deserves a raise😊

James N.
Clasificación:

El cliente no dejó un comentario.

NICKOLAS MARK E.
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El cliente no dejó un comentario.

Tyler E.
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Thanks for your help! I wish you had mentioned that the trailer was due at 9 am, as I thought i had all day to drop it off. But that was on the paperwork too.

SCOTT DAVID M.
Clasificación:

The person who waited on me was excellent.

Mark B.
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El cliente no dejó un comentario.

LOLITA R.
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El cliente no dejó un comentario.

edmund W.
Clasificación:

El cliente no dejó un comentario.

COLLEEN D.
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El cliente no dejó un comentario.

Carolina G.
Clasificación:

El cliente no dejó un comentario.

Niaimani B.
Clasificación:

The manager was real and she was lying to me about a U-Haul when I ask can I rent another one

tammy H.
Clasificación:

Thanks for making our furniture move easy!

Kari O.
Clasificación:

El cliente no dejó un comentario.

JAMES CHARLES G.
Clasificación:

El cliente no dejó un comentario.

GODFREY DARNE M.
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El cliente no dejó un comentario.

CATHERINE JEAN B.
Clasificación:

The signs say the trucks are more fuel efficient. I was only moving a mattress, box springs and a couple of end tables. The gas mileage was worse than my old pick up truck.

Brandon M.
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El cliente no dejó un comentario.

Nicholas B.
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The windshield wipers did not cling to the windshield and I drove in a snowstorm. It was terrible. The check engine light came on before I got back. This truck was nowhere near worth the money I spent on it. The people at the location were great, though.

ROBERT JOSEPH Y.
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the girl that approved the use of the truck was very courtesy and helpful. i would recommend uhaul for all moving needs.

ROBERT LEE D.
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First rate experience.

Kent M.
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El cliente no dejó un comentario.

Cynthia M.
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both employees behind front desk should be wearing mask. Even though they were in and out ... unless less the one woman has a medical reason not to. Everyone was very polite and patient on a busy cold Saturday morning. Thank you

WENDY LOU Z.
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El cliente no dejó un comentario.

GODFREY DARNE M.
Clasificación:

El cliente no dejó un comentario.

PAUL WILLIAM B.
Clasificación:

El cliente no dejó un comentario.

CARL EDWARD R.
Clasificación:

I didn't know that if you put your bill on your charge card when you pick up the truck, you couldn't change mind and pay cash when you return the truck.

MATTHEW JOHN L.
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Truck was in rough condition, the drivers side door seal is bad...the air noise is extremely loud above 33 mph.

Celeste Q.
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Trailers need to be checked. The one I rented, leaked water resulting in the loss of items.

ILMARS D.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER JAME B.
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El cliente no dejó un comentario.

Trevor M.
Clasificación:

Wendy's staff are always great with service . Dillon and his hook up guy were on staff Fri evening, I was running late for a pickup. I was the last customer of the evening and they took great care of me and expedited me on my way, with 5 mins to closing time. Drip off was easy. They always accommodate for unforseen customer situations expecially with time constraints

christina B.
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El cliente no dejó un comentario.

DAVID ANTHONY B.
Clasificación:

El cliente no dejó un comentario.

CINDY ANN R.
Clasificación:

El cliente no dejó un comentario.

JACKLYNN ETTA C.
Clasificación:

It was easy and it was ready to go thanks to all that were involved.

GARY JAMES H.
Clasificación:

Excellent service!! Special thanks to Josh!!

DENNIS EDWARD O.
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Wendy was a wonderful and accommodating and agent who made our experience with U-Haul very positive. Thank you!

Patricia T.
Clasificación:

El cliente no dejó un comentario.

LOLA MAE P.
Clasificación:

El cliente no dejó un comentario.

ANTOINETTE SUZAN I.
Clasificación:

El cliente no dejó un comentario.

HUNTER DONALD J.
Clasificación:

Wendy Meier was very helpful to us. Would highly recommend this location.

RANDALL JAY E.
Clasificación:

Employees were friendly and very helpful. All Covid precautions were in place.

DIANE LOUISE L.
Clasificación:

Very nice young man

ROBERT GENE E.
Clasificación:

They were so helpful and got us the best rates! No improvement needed at this location!

ERIC SCOTT S.
Clasificación:

El cliente no dejó un comentario.

LEANNE B.
Clasificación:

El cliente no dejó un comentario.

george K.
Clasificación:

dont use rental service much but when i do i use UHAUL

Staci F.
Clasificación:

El cliente no dejó un comentario.

Errak R.
Clasificación:

No need for improvement

Toni B.
Clasificación:

El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

Oliver J.
Clasificación:

The employees that helped me were very professional.

DAVID FITZGERALD C.
Clasificación:

Get rid of the mileage charge.?

Sarah M. | Overall Experience |
Clasificación:

Everyone was friendly but my card never worked so I would always have to go in and each time have to wait while they tried ti fix it until finally they would let me in themselves. It was super frustrating especially when I wast tying to grab something quick.

Tom B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Amber W. | First Impressions |
Clasificación:

I did my storage unit online. However I was charged 4 times.went there discussed Iraq and he said I had to wait for the next business day and this was Saturday. Then after my First load because I’m currently in a law suite I took pictures befor and after I left and the first trip! Came back and things where different. Bulta where missing and the storage unit next to me has a unit with electricity running from it to my unit. I spoke the manager about it and she told me The was medication and a fridge that needed to be ran in that unit. Then I told her that just seemed weird because we where not allowed to to that. She said they paid extra and there was a camera in the unit as well. Well why do u need a camera in the unit of you ha e them in ever corner or hall of th storage place? Little writes to me. I asked to change units and I did. Came back to the new unit and same thing. My property where moved and the structure of my unit was different. Very strange and in easy. The workers keep saying no one can get in so it makes me question is it the employees who are messing with the units themself! After I complained manager was very rude and said I couldn’t do anything unless I had pictures. I told her yes and she got mad and Walked off. Why would you be so mad at me about figuring out why things are being messed with? I didn’t want to question any more and could tell she was not interested in my Issue the manager that is. Then they guy that helped me Saturday was nice but when I went on Monday to address my Fees still on there him hisself gor mad and said whatever and walked away.

Amy B. | Overall Experience |
Clasificación:

The General Manager, Wendy, was super helpful & pleasant to work with! The process went very smoothly & quickly! The storage faciluty was immaculate! Thank You!

nicole s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Eddie S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeffery P. | Overall Experience |
Clasificación:

Top notch! Very impressed with the service!

Kim B. | Overall Experience |
Clasificación:

Wendy and Saginaw team are great! Extremely knowledgeable, friendly, go well above and beyond in customer service.

erika b. | Overall Experience |
Clasificación:

Nothing else

brandon m. | Overall Experience |
Clasificación:

Thank you Wendy. Wish you were a teacher here and all U-Haul facilities across the USA for EXCELLENT customer service. unit 1625

Kim B. | First Impressions |
Clasificación:

Wendy and service team at this location are the best. Go above and beyond Very friendly and helpful Made our experience go smoothly

Daniel C. | Overall Experience |
Clasificación:

This is a nice facility.

Barbara T. | First Impressions |
Clasificación:

Very accommodating

Daniel C. | First Impressions |
Clasificación:

Good folks here.

Barbara W. | Overall Experience |
Clasificación:

Wendy was awesome

staci t. | First Impressions |
Clasificación:

Thank you Tracy for all of your help! Thank you for making sure I was well taken care of and had everything I needed!!!

Barbara W. | First Impressions |
Clasificación:

There were 2 young men working, and there were quite a few customers returning trucks, they were doing a fantastic job taking care of all customers and keeping them all satisfied. Great customer serv

Christopher B. | Overall Experience |
Clasificación:

Tracey and Wendy were excellent and assisted me with any questions or concerns I had.

Jewell W. | Overall Experience |
Clasificación:

The manager really knows her STUFF!!😊

Barbara R. | First Impressions |
Clasificación:

Very helpful! Pleased!

Wes S. | First Impressions |
Clasificación:

Friendly, energetic and HELPFUL staff here! The storage facility itself is very very clean inside, and the security appears excellent.

Cornelius P. | Overall Experience |
Clasificación:

WENDY MIER IS AN ANGEL!!!

SAGINAW I. | Overall Experience |
Clasificación:

The only concern I have it cleaning up right outside of the large door more often. I have seen sharp objects and glass often, and stepped on one which sent me to get a tetanus shot.

ERNESTINA T. | Reservation |
Clasificación:

She did a good Job serving me, very friendly :)

Nora H. | Overall Experience |
Clasificación:

I am still owed 92.20

Helen G. | Overall Experience |
Clasificación:

The staff was very friendly and helpful. The ladies I worked with did a great job.

Marilyn P. | Overall Experience |
Clasificación:

Always a good experience.

Julie G. | Overall Experience |
Clasificación:

Having to pay for night access after paying over $150 a month for the unit is way too high. The access times are terrible, and waiting at the place for help is always too long. I would not reccomend.

Latasha L. | Overall Experience |
Clasificación:

The staff is awesome. I lost my pandora bracelet and they found it. Called me right away and put it up until I came and got it. Thanks guys!

MICHAEL R. | Overall Experience |
Clasificación:

Thank you to uhaul, and their staff all was great.

Deondra G. | Overall Experience |
Clasificación:

Great service

LAURIE K. | Overall Experience |
Clasificación:

We were moving from out of state. We needed storage for a few months, then truck rental to move everything out of storage to our new home. This team was top notch, excellent customer service.

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