Comentarios del cliente para U-Haul Moving & Storage of Saginaw

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Saginaw

Grado total:

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Thomaskevin H. en

Grado:

HELPFUL COURTEOUS STAFF, THANK YOU

Eric B. en

Grado:

El cliente no dejó un comentario.

Paige G. en

Grado:

El cliente no dejó un comentario.

Jguadalupe-Ibarr O. en

Grado:

Know your product. I originally requested a 10ft u-haul truck, manager said she didnt have any available so i was ready to go elsewhere. She asked what was i moving, gave full detail of what i was moving and she suggested cargo van. I asked if she was sure it would fit advised yes. Made a couple trips plan was for one

Darius A. en

Grado:

El cliente no dejó un comentario.

ERIC G. en

Grado:

El cliente no dejó un comentario.

Matthew L. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Worst customer service I have ever had. I would not recommend uhaul to anyone. The place that I rented my trailer from was perfect. But in trying to return my trailer I had nothing but problems with the website as well as your customer care. I was hung up on 3 times, was a hour late for work because of it.

Dennisaugust B. en

Grado:

El cliente no dejó un comentario.

cathy M. en

Grado:

El cliente no dejó un comentario.

Janaine M. en

Grado:

Not happy with fuel assessment bwhen there was an error in original fuel level. I have always returned rental trucks with excess fuel.

Alexjoseph S. en

Grado:

El cliente no dejó un comentario.

brandon m. en

Grado:

Thank you Wendy. Wish you were a teacher here and all U-Haul facilities across the USA for EXCELLENT customer service. unit 1625

Jennifer P. en

Grado:

El cliente no dejó un comentario.

Kentphilip F. en

Grado:

El cliente no dejó un comentario.

Alanjames F. en

Grado:

Fire the manager and get someone a little more customer service oriented. Clearly she needs to be retrained. Also, more than 2 parking spots in the front for customers near the entrance of the building would be great. I understand that there area few parking spaces behind the building but how is that convenient for customers, and isn't that where employees usually park? Just a couple of friendly recommendations.

Lila L. en

Grado:

El cliente no dejó un comentario.

Sandra L. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

tony J. en

Grado:

I was supposed to have a hitch and wiring done as well as pickup a trailer. They had the reservation for the trailer but knew nothing about the hitch and wiring. Luckily they had a hitch in stock and I was able to do the work myself. The people doing the reservations need to know what they are doing. Someone else could have incurred a lot of extra cost for this issue.

Johnroy A. en

Grado:

All of my trailer needs are met by this location. And I have the option of other locations. That speaks of the overall excellent experience with this location.

Derrick A. en

Grado:

I enjoyed using this location for my needs, very friendly service, answer all ur question u might have. An very affordable

robert F. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

The 2 ladies that helped me were great. Wish I could remember there names. I was there at 1130.

Keith H. en

Grado:

Was told when asked for a larger truck that there was nothing for me because I was a one way destination. Again, I'll be using Penske from now on...

Ned C. en

Grado:

The after hours return process is a disaster. It won’t recognize a location even though location sharing is on so you cant check back in. Had to wait on hold for almost 20 min on the phone to reach someone. We’ve used uhaul so many times and may not in the future due to this change. Used to be able to just drop equipment and leave.

Dale C. en

Grado:

El cliente no dejó un comentario.

Latoria P. en

Grado:

El cliente no dejó un comentario.

Jeromecleo E. en

Grado:

Tracy was very helpful in getting my rental hooked up and checked out. We found out that not all the lights were functioning. Tracy was able to find the problem (a blown fuse) and correct it quickly with a replacement fuse. I was then on my way, no problem.

Dalereinhold U. en

Grado:

The stuff we had in the Van got Wet, not sure if there was a leak we couldn't see, maybe a seam or something.

Benjamin B. en

Grado:

The lady managing this location spent an hour helping me figure out this mess that wasn’t her fault and was extremely polite and helpful. Top notch service.

Maryann K. en

Grado:

El cliente no dejó un comentario.

David V. en

Grado:

Thanks for fixing the contract. :)

Jack N. en

Grado:

Service was excellent. We used a storage box that was stored at store. Ready with wheels when we needed to unload. All was great.

Julie T. en

Grado:

El cliente no dejó un comentario.

page L. en

Grado:

El cliente no dejó un comentario.

Jacob O. en

Grado:

El cliente no dejó un comentario.

Kim B. en

Grado:

Wendy and service team at this location are the best. Go above and beyond Very friendly and helpful Made our experience go smoothly

Daniel C. en

Grado:

This is a nice facility.

Barbara T. en

Grado:

Very accommodating

Daniel C. en

Grado:

Good folks here.

Barbara W. en

Grado:

Wendy was awesome

staci t. en

Grado:

Thank you Tracy for all of your help! Thank you for making sure I was well taken care of and had everything I needed!!!

Barbara W. en

Grado:

There were 2 young men working, and there were quite a few customers returning trucks, they were doing a fantastic job taking care of all customers and keeping them all satisfied. Great customer serv

Christopher B. en

Grado:

Tracey and Wendy were excellent and assisted me with any questions or concerns I had.

Jewell W. en

Grado:

The manager really knows her STUFF!!😊

Barbara R. en

Grado:

Very helpful! Pleased!

Wes S. en

Grado:

Friendly, energetic and HELPFUL staff here! The storage facility itself is very very clean inside, and the security appears excellent.

Cornelius P. en

Grado:

WENDY MIER IS AN ANGEL!!!

SAGINAW I. en

Grado:

The only concern I have it cleaning up right outside of the large door more often. I have seen sharp objects and glass often, and stepped on one which sent me to get a tetanus shot.

ERNESTINA T. en

Grado:

She did a good Job serving me, very friendly :)

Nora H. en

Grado:

I am still owed 92.20

Helen G. en

Grado:

The staff was very friendly and helpful. The ladies I worked with did a great job.

Marilyn P. en

Grado:

Always a good experience.

Julie G. en

Grado:

Having to pay for night access after paying over $150 a month for the unit is way too high. The access times are terrible, and waiting at the place for help is always too long. I would not reccomend.

Latasha L. en

Grado:

The staff is awesome. I lost my pandora bracelet and they found it. Called me right away and put it up until I came and got it. Thanks guys!

MICHAEL R. en

Grado:

Thank you to uhaul, and their staff all was great.

Deondra G. en

Grado:

Great service

LAURIE K. en

Grado:

We were moving from out of state. We needed storage for a few months, then truck rental to move everything out of storage to our new home. This team was top notch, excellent customer service.