Comentarios de los clientes para U-Haul Moving & Storage of Route 17

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Route 17

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

LUIS M.
Clasificación:

Great service

Richard F.
Clasificación:

El cliente no dejó un comentario.

ana M.
Clasificación:

Moises wasALWAYS very helpful when I needed questions answered. He was so patient with me! He helped me with the rental of my unit and when I was ready to move he was there to help go through a smooth transition of the truck rental. I really appreciated this young man, always happy and always called me by my name. This storage and haul location will ALWAYS my recommendation to my friends who are contemplating moving or just storing their things.

DWAYNESCOTT D.
Clasificación:

Everyone at Route 17 U-Haul was awesome! I've used U-Haul many times from local trainer rental to cross-country truck moves, and this was the most proficient group I've had the pleasure to work with. U-boxes were provided on-time moving in and out which made the move bearable. Thank you!!!!

Rene B. | Overall Experience |
Clasificación:

It was a pleasure to work with this storage facility and use their rental trucks I will come back here for all my moving needs.

BARBARAANN M.
Clasificación:

Nothing! Keep up the good work.

Molly D.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

El cliente no dejó un comentario.

JAMES P. | Overall Experience |
Clasificación:

We have had 4- 26 foot units and the person who helped us through the entire time is Moises Romero. He was so helpful and courteous the entire time from April 2019 to Present. It is great to know someone who is kind and considerate when so much is going on. Definitely would use the U-Haul on International Drive again if needed. Thank you, the Petersons

JACQUELYNNEDIANN P.
Clasificación:

El cliente no dejó un comentario.

brian c. | Overall Experience |
Clasificación:

I loved this place! Best place around! Very clean and the crew is so nice. If I ever have to get another storage, it would be here. I will recommend to everyone I know that needs a storage unit. If I could do 10 stars I would. Thank you U-Haul.

DEBORAHANN G.
Clasificación:

They were Awesome

Michele S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Maria B.
Clasificación:

This is the second time we have rented a vehicle from this location. In both experiences, the online reservation and contact less pickup were easy and efficient. Drop offs were a breeze and the reps were both friendly and fast (but thorough). I highly recommend this location for vehicle rental needs.

RANDOLPH A.
Clasificación:

El cliente no dejó un comentario.

ANGELINEJASHINA B.
Clasificación:

El cliente no dejó un comentario.

CLYDEKENNEDY W.
Clasificación:

El cliente no dejó un comentario.

Lilian K.
Clasificación:

Vehicle was given to me with a broken windshield wiper at a time when offices were closed. Ensure vehicle is properly ready to go in case of an event in which there is nobody around to fix or help.

Germaine B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Loubens L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROBERT H.
Clasificación:

Best thing you could do is not wait till the next day and charge the man for the trailer again for another charge

Robert D.
Clasificación:

El cliente no dejó un comentario.

PHILLIP F.
Clasificación:

El cliente no dejó un comentario.

Courtney B. | First Impressions |
Clasificación:

Wow! What a lovely facility. Our associate was super nice and helpful and the facility was very clean! Love the access code feature. It was easy to access the units with parking right up to the front door. No dumb locks on the carts like at other storage units. Would definitely recommend.

TERESA N. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

LISAA H.
Clasificación:

Very friendly and helpful.

STEVENMICHEAL S.
Clasificación:

Great customer service at this location. Shayla, made the process of pleasure and quickly had me on my way.

Laura B. | Overall Experience |
Clasificación:

This was a great storage experience. The staff was always friendly and helpful, the bathrooms are clean, well-lit and have supplies (TP, soap), I saw NO bugs after over a year. My one wish? That they had posted information about automobile storage at the site as well... I would have not sold my car when going overseas to do ministry in India! Thank you, Fredericksburg, VA U-Haul!

ARTHUR M. | Overall Experience |
Clasificación:

This is a top notch crew that takes pride in the location. It’s clean, well maintained, and everyone is polite and professional. Moises especially goes out of his way to take really good care of all of their clients. If I ever need storage or moving help, this is where I will go. Thanks Moises! Keep up the great work and please give your crew our regards!

CHADLOUIS L.
Clasificación:

El cliente no dejó un comentario.

THERESA b. | First Impressions |
Clasificación:

Great customer service . Quick and efficient.

Carman C. | First Impressions |
Clasificación:

Shay was really amazing! Very well informative and went above and beyond our expectations. Thanks Shay for a great experience!

Cary B.
Clasificación:

Great employees! The two employees that helped me had tons of energy and a great attitude.

Hannah B. | Overall Experience |
Clasificación:

Beginning to end it was a great experience. I had to change my storage unit, and after walking the facility, I made a joke about getting lost. The manager then, without being asked, gave me a unit very close to the entrance and making it impossible to get lost. All of the staff I encountered were extremely courteous. The facility was extremely clean. I left when I no longer needed a storage unit, but I would use this facility again without hesitation. 110% recommended.

Isaac N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

carolyn a. | Overall Experience |
Clasificación:

The staff is awesome

Hannah B.
Clasificación:

Very professional and timely, friendly and courteous. The truck was in great condition and picking it up and dropping it off was simple.

JAMESMICHAEL J.
Clasificación:

The staff is unfriendly and arrogant. This was my first visit to this store and the first uhaul rental I've made in over 20 years. I would have preferred to complete my transaction via a kiosk because the staff at this location gave me the impression that they were doing me a favor by allowing me to rent. My recommendation is that the staff visit Chic-Fila, Target, or Disney to gain a better understanding of what world-class customer service looks like.

CYNTHIA W.
Clasificación:

Great Service!

FREDERICK B.
Clasificación:

Very timely and efficient when renting a vehicle.

Victor O. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

DAPHNESUE B.
Clasificación:

El cliente no dejó un comentario.

JOHNJOSEPH W.
Clasificación:

Friendly caring staff. Made sure everything was ready.

Jeff H.
Clasificación:

The manager is very helpful and always helps me get my purchases to my car.

DAVIDRAY A.
Clasificación:

No problems

DALLASANDREW B.
Clasificación:

El cliente no dejó un comentario.

CARLJEROME B.
Clasificación:

El cliente no dejó un comentario.

AABRAMGAMALIEL M.
Clasificación:

Best UHaul location I've ever seen! This should be a model for all UHaul sites to remodel and reorient. It reminds me of a car rental location and is optimal for COVID.

alan M.
Clasificación:

El cliente no dejó un comentario.

naomi w. | Overall Experience |
Clasificación:

Great staff, very helpful. Storage has easy access, well lit and secure.

Michael S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Caitlin W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHNROBERT P.
Clasificación:

El cliente no dejó un comentario.

JUSTIN T.
Clasificación:

El cliente no dejó un comentario.

LILLIANBERNADETT E.
Clasificación:

El cliente no dejó un comentario.

Charles S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

TOMEKANATA'E K.
Clasificación:

El cliente no dejó un comentario.

FREDERICK B.
Clasificación:

The visit was quick and easy. I was in and out in less then 20 minutes. Thank you!

jim s. | Overall Experience |
Clasificación:

This facility is spotlessly clean and well maintained. The office staff are welcoming and professional and very helpful. This is a well run place which is a reflection of great management. We had to rent 2 different units and they put us as close together as possible. We have also rented UHAUL trucks from them and the price was very reasonable. I would recommend them without hesitation.

Lisa W. | First Impressions |
Clasificación:

Moises was extremely helpful and took the extra mile to show us how to do the lock after we already checked out.

William W.
Clasificación:

None

Kimberly S.
Clasificación:

Cody was so helpful in picking out the right size of my storage needs.

Kimberly S. | First Impressions |
Clasificación:

Cody helped me pick the best until for my things. He gave me several options for what I needed.

DAVID B.
Clasificación:

El cliente no dejó un comentario.

Linda S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

PAM S.
Clasificación:

Tammy and Michael from the Cape Girardeau MO location (735065) were absolutely wonderful to work with. They take pride in their store and it shows! I highly recommend this location! Thanks again!

rance M.
Clasificación:

El cliente no dejó un comentario.

MICHAELDAVID D.
Clasificación:

El cliente no dejó un comentario.

URSULAYVETTE K.
Clasificación:

Nothing else that I can think of.

LISAMAUREEN Y.
Clasificación:

Nothing went above and beyond to satisfy me and my family during this difficult time

James F. | Overall Experience |
Clasificación:

The owner and staff were fantastically supportive!

Joseph M.
Clasificación:

El cliente no dejó un comentario.

Lewis M.
Clasificación:

El cliente no dejó un comentario.

Rachel S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARINA L.
Clasificación:

El cliente no dejó un comentario.

James F.
Clasificación:

The owner and staff at this Uhaul site treated us with GREAT CUSTOMER SERVICE. Always VERY HELPFUL, FRIENDLY and COURTEOUS!!

Carley G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

RUSSELLIRVIN D.
Clasificación:

El cliente no dejó un comentario.

Jamel S.
Clasificación:

El cliente no dejó un comentario.

KENNETH MUTURI K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Alan M.
Clasificación:

El cliente no dejó un comentario.

Elizabeth S.
Clasificación:

El cliente no dejó un comentario.

ARTHUR M. | First Impressions |
Clasificación:

Moises, the GM took great care of me. He explained and demonstrated everything, pointed out the carts and answered all of my questions. He is a credit to your organization.

TYRONELAMONT N.
Clasificación:

El cliente no dejó un comentario.

ANTHONY B.
Clasificación:

El cliente no dejó un comentario.

RACHEL ALINE Y.
Clasificación:

El cliente no dejó un comentario.

JOHNVEGA V.
Clasificación:

Personnel were courteous and professional

perry M.
Clasificación:

The young man who initially rented me the equipment was very courteous, professional and knowledgeable. He was very proud of his job and his store. Customer Service like he provided is VERY difficult to find in todays business environment. Unfortunately, I misplaced the note I took with his name. I hope you can look at my rental record and ascertain his name, he deserves to be commended. The turn in folks were exceptional as well, simply not at the same level. Whomever manages that location obviously invests time, effort and training in the people, with emphasis on strong customer service!

Ashley R.
Clasificación:

Cody and Moises were fantastic! Keep up the great work!! Highly recommend! :))

anna T.
Clasificación:

El cliente no dejó un comentario.

LATRICERENEE H.
Clasificación:

I was a handicapped client that informed the check-in person that I couldn't walk the 150 yards they had the vans parked for pick-up, instead of calling someone around front to help me, he just shrugged his shoulders. I had to drive my car down the hill to the vans, then drive 15 feet in the van, get out & walk back to my car, then drive another 15 feet repeatedly until I reached the front of the building. A corporate person happened to see this & said it was unacceptable & he asked the general manager to come up front. The general manager apologized & took $50 off my rental. The van had dog hair & crumbs all over the seat & in the console, & sticky spray all over the dashboard, so the general manager had to clean the dashboard.

PAULTHOMAS L.
Clasificación:

Moses and the entire team at this location are awesome. In fact, it's the best U-Haul facility I've ever dealt with. I can't say enough about the above-n-beyond assistance that Moses has done for my wife and I. He is truly a valuable asset to U-Haul. Please keep him around as he is the reason why I would keep coming back!

Darrin N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LAVONNE A. | First Impressions |
Clasificación:

I had no idea there were stairs! Moving a whole house into 3 storage units upstairs was a nightmare.

AUSTIN S.
Clasificación:

The uhaul leaked badly and caused damage to my household goods.

Kristina S.
Clasificación:

El cliente no dejó un comentario.

STEPHENCHARLES S.
Clasificación:

Excellent customer service, will rent my trucks here again

cyrus S.
Clasificación:

The storage facility, truck, and staff off International Parkway and Plank Road of Fredericksburg, VA and the Denver location were all very professional and helpful. I changed my drop off address from Bowling Green, VA to International Parkway in Fredericksburg, VA. Originally, I planned to drop the truck off in Bowling Green, VA, but after arriving in VA, I needed the 30 day free storage (and may need it longer than the 30 days, after which I have no problem paying for extra time). I changed the truck drop off location to match the storage location by calling the location on Plank Road in Fredericksburg, given to me by the employee at Kelly Trailer World of Bowling Green, VA. However, something went wrong and the drop off was still scheduled for Bowling Green, VA. Moises Romero, the manager at 1101 International Parkway, was very helpful in changing the drop off location so I didn't have to pay any additional fees, as I'd already dropped a couple grand to move with uHaul. Had it not been for Moises' help before and after the change of location (he showed me available storage units and found the best match for my belongings before the truck return due date), my review would be negative as another employee said she could not change locations without the extremely high fee. Moises changed the dropoff location to 1101 International Parkway (which should have been successfully done after I called the location on Plank Road) without additional fees. I am a traveling health professional and have to front the money for every move. I move almost yearly. Because of the service I received, I will use uHaul every time I move and will highly recommend it to others, mostly thanks to Moises. In college, I used uHaul twice (my mother paid so my name probably isn't on either order) and another moving company that did "everything for me." The other moving company was a scam and half my things were stolen, the other half broken. Again, I will always use uHaul for any moving purposes in the future. Thank you and thank Moises!

DAVIDTHEODORE D.
Clasificación:

El cliente no dejó un comentario.

KYLECHRISTOPHER W.
Clasificación:

Outstanding service and price! Have already reserved another trip with uhaul here and will do so for the rest of my move ( this is after using a competitor company first).

Roger G.
Clasificación:

El cliente no dejó un comentario.

COREYLEN A.
Clasificación:

None

Thomas P.
Clasificación:

El cliente no dejó un comentario.

Angela A.
Clasificación:

El cliente no dejó un comentario.

Alex F. | First Impressions |
Clasificación:

Really well designed and run facility.

KATHERINETROSSI D.
Clasificación:

El cliente no dejó un comentario.

Alan M.
Clasificación:

El cliente no dejó un comentario.

RICHARD S.
Clasificación:

The staff could not have been more helpful and informative explaining every little detail. This was so much more easier than I had thought it would be. Thank you U-Haul.

arthur j. | Overall Experience |
Clasificación:

The staff was wonderful the facility was convenient and easy to access.

MATTHEWCURTIS H.
Clasificación:

The staff at the location is fantastic, extremely accommodating to difficult situations and are always helpful

LISAMAUREEN Y.
Clasificación:

Great group of people

LANNYLEE B.
Clasificación:

Fantastic service and very friendly staff!!! We will be back!!!

Bruno N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

GRAHAM T.
Clasificación:

El cliente no dejó un comentario.

TIFFANYNICOLE F.
Clasificación:

El cliente no dejó un comentario.

JOHNNY M.
Clasificación:

El cliente no dejó un comentario.

Jamel S. | First Impressions |
Clasificación:

He was the best

SHOKOFEH S.
Clasificación:

El cliente no dejó un comentario.

SANDRARENEE B.
Clasificación:

Very nice staff. Treated like a valued customer. A nice change.

PARKER S.
Clasificación:

I was charged 300 dollars for a one day rental.

DALLASANDREW B.
Clasificación:

El cliente no dejó un comentario.

ANTHONY D.
Clasificación:

El cliente no dejó un comentario.

arthur J.
Clasificación:

Outstanding accommodation.

WILEYMICHAEL V.
Clasificación:

Can always be more reasonably priced.

DEBRAANN S.
Clasificación:

I was told that the there was a full tank of gas in the truck. I never questioned this nor did I verify this. Being told to return the truck filled, we put a total of 12 gallons of gas in the truck after only traveling 24 miles. (This is a total of 2 miles per gallon while being told this truck usually will get 10 miles per gallon. Quite a difference) When I notified customer service and the location I was made to feel as if my honesty and integrity were being questioned. I am a teacher and must pass a background check and my son who was the driver and ultimately filled the tank is a government worker who also must pass a background check. Yet I felt we were being accused of being dishonest. I will most definitely question UHaul's integrity and honesty should I need to rent a vehicle again. Also twice I tried to get my cell phone number added to my account as a means of texting me and both times it was not added. When trying to return the truck after hours the code was constantly being sent to my home number (a landline incapable of receiving texts) A process that should have take just a few minutes took much much longer and was aggravating. Code eventually sent to my email address--all of this taking place from 12:32am until after 1:00 am Way longer than should be necessary because my cell number was not added to my account:

Eric B.
Clasificación:

El cliente no dejó un comentario.

CHARLOTTEANN W.
Clasificación:

Our neighborhood u-haul store employees cares about the people they serve. The manager went above and beyond to help me out during my truck rental. My husband was having surgery the day of my move. Although, I got the truck the night before my move. The manager gave me is cell number. So, I could call the next day to add on the u-haul movers help driver. Returning the tuck was a very easy process. Everyone at my local u-haul store is helpful and willing to assist with your moving needs.

JOHN P.
Clasificación:

El cliente no dejó un comentario.

john P.
Clasificación:

El cliente no dejó un comentario.

Georgia-Ann K.
Clasificación:

El cliente no dejó un comentario.

naomi w. | First Impressions |
Clasificación:

Received first month free, thank you so much, I needed this!

priscilla b. | Overall Experience |
Clasificación:

Excellent storage and customer service second to none. Outstanding facility

Amanda P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rodd K.
Clasificación:

5 stars all around!

Robert L.
Clasificación:

El cliente no dejó un comentario.

DOMENICFRANK S.
Clasificación:

Quick it was well-kept and personnel informed and customer oriented

RITA H.
Clasificación:

El cliente no dejó un comentario.

ANTHONYIVAN D.
Clasificación:

El cliente no dejó un comentario.

michael j. | Overall Experience |
Clasificación:

The manager to this facility went above and beyond. I owe him everything, thank you again for assisting my family and I and ensuring our experience was painless. - Michael Jenkins

yardeisch b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

john b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

priscilla b. | First Impressions |
Clasificación:

Outstanding facility and customer service

john w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Deborah P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

yardeisch b. | First Impressions |
Clasificación:

Fast service and helpful

Cheryl H. | Overall Experience |
Clasificación:

The staff was always friendly and helpful. Enjoy my experience with this company.

Chiquita J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

TOMARRA D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cheryl H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Donald M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tiffani B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Casey K. | Overall Experience |
Clasificación:

Overall I was pleased with the service. The free one month rental worked out perfectly with our local move. The only problem I had was workers installing new storage sheds didn't cleanup very well and sheet metal screws were left laying around. I had to plug a flat tire on my truck. I informed the U-Haul Staff the next trip and the area looked better picked up.

mark s. | Overall Experience |
Clasificación:

Very clean and secure storage with great service provided by staff.

GEORGETTE G. | Overall Experience |
Clasificación:

I NEVER HAD ANY COMPLAINTS AND IT WAS PLEASURE WORKING WITH THE STAFF! MS. REYNA AND JOI WAS ALWAYS PROFESSIONAL AND COURTEOUS! THANK YOU FOR YOUR BUSINESS AND MAKING MY TRANSITION COMFORTABLE.

Alison M. | First Impressions |
Clasificación:

Moises has been extremely polite and helpful. He cared about our needs and helping us.

Casey K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Joseph C. | First Impressions |
Clasificación:

Quiet, Exceptionally clean, safe and plenty of room to move around.

Kenneth S. | First Impressions |
Clasificación:

I have used U-Haul for many decades and this is the best-run and managed facility I have used. The General Manager (Moises) and staff are extremely professional, and the facility is immaculate.

Amy C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Daria F. | Overall Experience |
Clasificación:

The alarm on my unit (#1010) went off every time I opened it, despite checking in via the keypad. This is probably something that should be looked into. Furthermore, every time the alarm went off, there was no response from the facility. I'm not sure if that's because they could see I was checked in, but regardless there appears to be a problem with the security system.

Sara R. | Online Move In |
Clasificación:

Cody was great helping us and the place is wonderfully clean!! Exceeded our expectations in every way!!!

Donald M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Andrea B. | First Impressions |
Clasificación:

The customer service was excellent. It was a very stressful time and your staff went above and beyond to help me. Thank you so much. I forgot his name but he was a godsend.

JAMES P. | First Impressions |
Clasificación:

Very convenient, personnel was excellent. Storage unit was great. Will use again if needed. Jim & Ann Peterson

Jeffrey F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Doris D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Glen S. | Overall Experience |
Clasificación:

The truck rental pricing discrepancy when leaving was another matter. Didn't appreciate that.

Douglas S. | First Impressions |
Clasificación:

General Manager Brad Hickey took care of my move-in prep requirements. He was efficient, proficient, professional and a pleasure to work with. All went extremely well.

James G. | First Impressions |
Clasificación:

Staff is courteous and efficient. Very willing to make your moving experience as pleasant as possible.

Airelle J. | First Impressions |
Clasificación:

Easy transaction, clean unit, and awesome customer service...

David L. | Overall Experience |
Clasificación:

Bradley and his staff were great! Unit was clean. I would definitely recommend these guys, and would use them again

angel f. | First Impressions |
Clasificación:

we get the staff and service excellent

Gary L. | First Impressions |
Clasificación:

Had to wait about 30 minutes for him to care for another customer.

Shawn A. | First Impressions |
Clasificación:

Uhaul on 721 Memorial Road,Oklahoma City was very helpful throughout the loading process.They answered any questions I had about moving/driving. Bad experience in FredB, VA. Pls hire more people there

Susie F. | Overall Experience |
Clasificación:

Very helpful staff. Professional and friendly. Brad is awesome.

Joanne D. | Overall Experience |
Clasificación:

Excellent facility! Wonderful security. Love the check in and check out process. Staff is knowledgeable and gives great service in person and by phone. Highly recommend this location!

Sintrel D. | First Impressions |
Clasificación:

My experience was outstanding. Everything was explained and great care was given that made my experience delightful. There was no hidden cost, information and/or disclaimers. Great!

cindy d. | Overall Experience |
Clasificación:

Great experience. Easy access and clean facilities.

Jimmy E. | First Impressions |
Clasificación:

Great service.

Terrini W. | Overall Experience |
Clasificación:

Thank you

gail j. | First Impressions |
Clasificación:

Great staff and clean environment

Elizabeth H. | First Impressions |
Clasificación:

The team at Uhaul went above and beyond to accommodate my last minute move! The facility was easy to use, and we had our massive truck empty in an hour. Thank you Reyna and family!

Terrini W. | First Impressions |
Clasificación:

Outstanding service

Julie Z. | Overall Experience |
Clasificación:

The staff was always professional, courteous, & knowledgeable. I will definitely recommend this storage to anyone in the Stafford/Fredericksburg area as they did a wonderful job.

Curtiss P. | First Impressions |
Clasificación:

The staff was incredibly nice, and put in extra effort to meet my needs.

Glenda B. | Overall Experience |
Clasificación:

Needed storage unit to help with moving from one residence to another. Process was great, personnel very nice.

Henry S. | First Impressions |
Clasificación:

Friendly people, clean facility, extremely efficient.

Carl P. | First Impressions |
Clasificación:

The facility didn’t know which units where rented and which ones weren’t. It took 3 times to find a unit that was not rented to include cutting the lock off a unit that was rented.

annette m. | Overall Experience |
Clasificación:

I had to miss 2 hours of work because I received a bill. My account should have been closed Jun 8. My sister's card was charged $124. Mistakes like this cannot happen. Annette

Danny W. | Overall Experience |
Clasificación:

One of the best U-Haul storage facilities I've ever done business with. The staff was very professional and the facility was extremely accessible!

Tiffani B. | First Impressions |
Clasificación:

Customer service was excellent!

Amy E. | First Impressions |
Clasificación:

We waited for 25 minutes for the customer service rep, when she got to the register she seemed to think it was funny and had us "do her a favor" and get the lock on our unit. It was unprofessional

julie z. | First Impressions |
Clasificación:

The rep provided excellent customer service with being very helpful and nice 😄.

Alva W. | Overall Experience |
Clasificación:

Excellent for storing your property. Staff very friendly and helpful with your request.

Elaine B. | Overall Experience |
Clasificación:

My things. Arrived a week earlier than expect. The service we received from Alex and Raina the owners was above and beyond. They were friendly and efficient. I would recommend this u haul location

Steven R. | Overall Experience |
Clasificación:

Great facility, clean and friendly staff. Our experience was terrific.

Barbara W. | First Impressions |
Clasificación:

We had no experience with self storage and your staff showed us our options and had our rental done in minutes.

Joanne b. | Overall Experience |
Clasificación:

Did not use storage unit because it was too small. I needed at least ceiling height and a 10 X 20 so I had to go elsewhere.

Raina M J. | Overall Experience |
Clasificación:

Nice staff & clean facilities

Chelisa M. | Overall Experience |
Clasificación:

Great facility

Christopher T. | First Impressions |
Clasificación:

Excellent Service. Reyna and Alex go out of their way to help you with what you need.

JOSHUA M. | Overall Experience |
Clasificación:

Nice and helpful staff best I've seen in a while

Derrick B. | First Impressions |
Clasificación:

Their helpfulness was outstanding.

Jeanie T. | Overall Experience |
Clasificación:

This location is very clean and the people are very helpful ! I would definitely recommend this facility to my friends!

PHILLIP h. | Overall Experience |
Clasificación:

It was a very nice gesture from u-haul to bless me with a storage unit for a month free . At this time im not ready to do a long term storage unit but im truley sold as a u-haul customer . Thank you!!

Steven R. | First Impressions |
Clasificación:

clean facility, access is easy and customer service was terrific

Bernie S. | Overall Experience |
Clasificación:

Very friendly staff, clean units, and convenient location. Thank you Rena!

chris t. | Overall Experience |
Clasificación:

Great Staff, Great Service. Convenient Rental and Access to Unit.

James H. | First Impressions |
Clasificación:

The ladies working were extremely nice and professional. It seemed they genuinely cared about me and my storage needs. I'm really glad I went with them to store my belongings!

Joi S. | First Impressions |
Clasificación:

I always have a great experience with uhaul. I'm glad to know they are doing storage as well. They have my business!

Danielle S. | Overall Experience |
Clasificación:

A safe, convenient facility, Loaded with everything you could possibly need in storage. Only negative is the computer system, a corporate issue. All businesses tied to ONE system. FIX IT, U-HAUL!

Cathy G. | Overall Experience |
Clasificación:

Reyna and her crew were fantastic! It's stressful to move. U-haul made it easier and friendlier than I expected. Appreciate the hook-up with local moving help, which went great despite the snow & cold

PHILLIP h. | First Impressions |
Clasificación:

Service was outstanding there was somebody being trained at the same time they were taking care of my transaction Both desk clerks were Nice and the transaction took a reasonable amount of time

lisa h. | Overall Experience |
Clasificación:

This UHaul location is very clean and the staff was very courteous and helpful.

Shawn D. | First Impressions |
Clasificación:

I am so happy that we found this location. The customer service is amazing!

Dustin L. | First Impressions |
Clasificación:

Good place, good people

robert f. | Overall Experience |
Clasificación:

I like the Security system. Confident my belongings were safe.

Jeff W. | Overall Experience |
Clasificación:

Awesome experience, highly recommend.

james j. | Overall Experience |
Clasificación:

Great customer service!!! It began on Route 3 and continued on Route 17.

Linda M. | Reservation |
Clasificación:

Alex and Hauschka very friendly willing to help

April H. | Overall Experience |
Clasificación:

We were so pleased with the amazing service we received with Uhaul. I would highly recommend them!!

Michael G. | Overall Experience |
Clasificación:

Good place to store your things!

Rober B. | Overall Experience |
Clasificación:

will come back

Rober B. | Reservation |
Clasificación:

always excellent service , with a smile, at this location.

heidi f. | Overall Experience |
Clasificación:

Best storage facility I’ve ever used!

Shirley G. | Overall Experience |
Clasificación:

Clean building, Staff was extra friendly

James M. | Overall Experience |
Clasificación:

Good job

Steven D. | Overall Experience |
Clasificación:

General Manager, Reyna Portillo, and her staff do an outstanding job! No problems whatsoever.

Lehazhoma k. | Overall Experience |
Clasificación:

Very clean, convenient, easily accessible 24/7 and super friendly staff. Keep up the wonderful work. Thank you.

Bob C. | Overall Experience |
Clasificación:

It was a pleasant experience. Everything was great. The staff is superb.

Wayne S. | Overall Experience |
Clasificación:

Renan and Alec were great

Nate N. | Overall Experience |
Clasificación:

Everything was great!

No se han enviado comentarios para esta ubicación.

Volver
arriba