Comentarios del cliente para U-Haul Moving & Storage of Route 17

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Route 17

Grado total:

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David E. en

Grado:

Extremely efficient, personable and helpful.

Sintrel D. en

Grado:

My experience was outstanding. Everything was explained and great care was given that made my experience delightful. There was no hidden cost, information and/or disclaimers. Great!

Tammy V. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Christian B. en

Grado:

The business was locked during working hours, approx. 4 pm on Monday and I had to call the office to have a person named Brad ask me "Can I help you?" After telling him that I am a customer trying to enter the store in order to return a piece of equipment, only then he finally came up to unlock the front door. I never made it into the business as he came out to handle the transaction via a handheld scanner. He was polite, but I found it odd that I could not make the transaction in the store, which possibly would have allowed me to see other items for sale thus enticing me to buy something before I left. I could have used some new tie-down straps, only I had forgotten because I was reminded by seeing them as I might have walked by them if I had been in the store.

cindy d. en

Grado:

Great experience. Easy access and clean facilities.

diane W. en

Grado:

Great experience at this location! Easy and quick! Helpful and friendly!

Jeffrey D. en

Grado:

El cliente no dejó un comentario.

Eric V. en

Grado:

My vehicle was fine. Storage units are VERY clean as they clean the place EVERY day. Security precautions are in place. BUT, I was very upset last week. I had 3 units here. I paid my months rent $134 on my largest unit. 8 days later I was able to move out of that unit. They WOULD NOT credit any of that rent towards my other units and WOULD NOT do a pro rating for the time I was there. VERY upsetting as I was there for over a year with 3 units, which were almost ALWAYS paid 2-3 months in advance. DISAPPOINTED DISAPPOINTED !!!!!!!!!!!!!!

Wayne B. en

Grado:

The guy working when I picked up and dropped off was friendly and competent.

Jakob S. en

Grado:

Brad Hickey, the general manager, literally provided some of the best customer service I have ever received. Our move was very chaotic and he stepped up multiple times to save us. I can’t recommend this location highly enough!

Jimmy E. en

Grado:

Great service.

don C. en

Grado:

Absolute super star!! Made the drop of so very easy!

Stacey S. en

Grado:

El cliente no dejó un comentario.

Matthew H. en

Grado:

Route wires appropriately! The wiring harness for my hitch was smashed into a sloppy bundle that was zip tied (1 zip tie) to the BOTTOM of my hitch where it hangs low enough to pose a substantial risk of being snagged by a stick or piece of road debris. The wiring harness is also routed too close to the exhaust system. The splices used to install are plain old DRY location crimp splices, not intended for outside wet weather in an automotive application. My dad would smack me in the back of the head and make me do it right. Unfortunately, I will have to correct it myself since your facility is so far away. Definitely NOT a professional installation and absolutely NOT worth the ~$150 labor cost. I now have to check the entire installation. Very sloppy. Not impressed.

John B. en

Grado:

El cliente no dejó un comentario.

Andrew B. en

Grado:

The owner/general manager was super friendly and personable. Best uhaul experience I’ve had.

Terrini W. en

Grado:

Thank you

gail j. en

Grado:

Great staff and clean environment

Catharina L. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

Takhir A. en

Grado:

El cliente no dejó un comentario.

Corey A. en

Grado:

El cliente no dejó un comentario.

philip B. en

Grado:

In and out for the drop-off. Too easy.

Ronnel R. en

Grado:

El cliente no dejó un comentario.

Elizabeth H. en

Grado:

The team at Uhaul went above and beyond to accommodate my last minute move! The facility was easy to use, and we had our massive truck empty in an hour. Thank you Reyna and family!

Patrick M. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

Ja'Viel E. en

Grado:

El cliente no dejó un comentario.

Terrini W. en

Grado:

Outstanding service

Jose P. en

Grado:

El cliente no dejó un comentario.

Craig C. en

Grado:

Alex was a great guy to deal with. He was very helpful. We had to change our pick up date and the size of the truck we needed and he was very very accomodating.

Benjamin S. en

Grado:

El cliente no dejó un comentario.

Zechariah H. en

Grado:

El cliente no dejó un comentario.

Julie Z. en

Grado:

The staff was always professional, courteous, & knowledgeable. I will definitely recommend this storage to anyone in the Stafford/Fredericksburg area as they did a wonderful job.

Burton E. en

Grado:

The gentleman that set us up with the truck was very nice and helpful. ??

taerence C. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

El cliente no dejó un comentario.

Curtiss P. en

Grado:

The staff was incredibly nice, and put in extra effort to meet my needs.

Glenda B. en

Grado:

Needed storage unit to help with moving from one residence to another. Process was great, personnel very nice.

Henry S. en

Grado:

Friendly people, clean facility, extremely efficient.

Carl P. en

Grado:

The facility didn’t know which units where rented and which ones weren’t. It took 3 times to find a unit that was not rented to include cutting the lock off a unit that was rented.

annette m. en

Grado:

I had to miss 2 hours of work because I received a bill. My account should have been closed Jun 8. My sister's card was charged $124. Mistakes like this cannot happen. Annette

Danny W. en

Grado:

One of the best U-Haul storage facilities I've ever done business with. The staff was very professional and the facility was extremely accessible!

Tiffani B. en

Grado:

Customer service was excellent!

Amy E. en

Grado:

We waited for 25 minutes for the customer service rep, when she got to the register she seemed to think it was funny and had us "do her a favor" and get the lock on our unit. It was unprofessional

julie z. en

Grado:

The rep provided excellent customer service with being very helpful and nice 😄.

Alva W. en

Grado:

Excellent for storing your property. Staff very friendly and helpful with your request.

Elaine B. en

Grado:

My things. Arrived a week earlier than expect. The service we received from Alex and Raina the owners was above and beyond. They were friendly and efficient. I would recommend this u haul location

Steven R. en

Grado:

Great facility, clean and friendly staff. Our experience was terrific.

Barbara W. en

Grado:

We had no experience with self storage and your staff showed us our options and had our rental done in minutes.

Joanne b. en

Grado:

Did not use storage unit because it was too small. I needed at least ceiling height and a 10 X 20 so I had to go elsewhere.

Raina M J. en

Grado:

Nice staff & clean facilities

Chelisa M. en

Grado:

Great facility

Christopher T. en

Grado:

Excellent Service. Reyna and Alex go out of their way to help you with what you need.

JOSHUA M. en

Grado:

Nice and helpful staff best I've seen in a while

Derrick B. en

Grado:

Their helpfulness was outstanding.

Jeanie T. en

Grado:

This location is very clean and the people are very helpful ! I would definitely recommend this facility to my friends!

PHILLIP h. en

Grado:

It was a very nice gesture from u-haul to bless me with a storage unit for a month free . At this time im not ready to do a long term storage unit but im truley sold as a u-haul customer . Thank you!!

Steven R. en

Grado:

clean facility, access is easy and customer service was terrific

Bernie S. en

Grado:

Very friendly staff, clean units, and convenient location. Thank you Rena!

chris t. en

Grado:

Great Staff, Great Service. Convenient Rental and Access to Unit.

James H. en

Grado:

The ladies working were extremely nice and professional. It seemed they genuinely cared about me and my storage needs. I'm really glad I went with them to store my belongings!

Joi S. en

Grado:

I always have a great experience with uhaul. I'm glad to know they are doing storage as well. They have my business!

Danielle S. en

Grado:

A safe, convenient facility, Loaded with everything you could possibly need in storage. Only negative is the computer system, a corporate issue. All businesses tied to ONE system. FIX IT, U-HAUL!

Cathy G. en

Grado:

Reyna and her crew were fantastic! It's stressful to move. U-haul made it easier and friendlier than I expected. Appreciate the hook-up with local moving help, which went great despite the snow & cold

PHILLIP h. en

Grado:

Service was outstanding there was somebody being trained at the same time they were taking care of my transaction Both desk clerks were Nice and the transaction took a reasonable amount of time

lisa h. en

Grado:

This UHaul location is very clean and the staff was very courteous and helpful.

Shawn D. en

Grado:

I am so happy that we found this location. The customer service is amazing!

Dustin L. en

Grado:

Good place, good people

robert f. en

Grado:

I like the Security system. Confident my belongings were safe.

Jeff W. en

Grado:

Awesome experience, highly recommend.

james j. en

Grado:

Great customer service!!! It began on Route 3 and continued on Route 17.

Linda M. en

Grado:

Alex and Hauschka very friendly willing to help

April H. en

Grado:

We were so pleased with the amazing service we received with Uhaul. I would highly recommend them!!

Michael G. en

Grado:

Good place to store your things!

Rober B. en

Grado:

will come back

Rober B. en

Grado:

always excellent service , with a smile, at this location.

heidi f. en

Grado:

Best storage facility I’ve ever used!

Shirley G. en

Grado:

Clean building, Staff was extra friendly

James M. en

Grado:

Good job

Steven D. en

Grado:

General Manager, Reyna Portillo, and her staff do an outstanding job! No problems whatsoever.

Lehazhoma k. en

Grado:

Very clean, convenient, easily accessible 24/7 and super friendly staff. Keep up the wonderful work. Thank you.

Bob C. en

Grado:

It was a pleasant experience. Everything was great. The staff is superb.

Wayne S. en

Grado:

Renan and Alec were great

Nate N. en

Grado:

Everything was great!