Comentarios del cliente para U-Haul Moving & Storage of Roswell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Roswell

Grado total:

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Hector M.
Grado:

excellent service A+ and good prices

Reinaldo M.
Grado:

El cliente no dejó un comentario.

Sergio D.
Grado:

El cliente no dejó un comentario.

Brian S.
Grado:

El cliente no dejó un comentario.

stephen M.
Grado:

El cliente no dejó un comentario.

Richard V.
Grado:

Online check in was a pain and I did not appreciate stressing over the charges because I was quoted one amount in the office when I picked up the trailer and then I'm given a totally different amount over the internet on check in. That was ridiculous. The local rep made it right but I don't like feeling cheated when I'm dealing with a large company that is supposed to be reputable.

Terry G.
Grado:

Customer service was outstanding. Thanks so much.

George B.
Grado:

Cheyenne is really nice and thoughtful. My truck was ready to go for me. I will recommend this location.

Caroline H.
Grado:

El cliente no dejó un comentario.

Burton H.
Grado:

Great experience! We had to postpone our pickup time more than once and Mike's team worked with us.

Johnny S.
Grado:

Nothing

matthew K.
Grado:

El cliente no dejó un comentario.

Robert M.
Grado:

internet was extremly slow it took rep 20 minutes to process my pickup

Stuart S.
Grado:

Sheyanne Iberra the associate on duty for both the pick up and drop off did an amazing job in that she was knowledgeable of the equipment and rates as well as great customer service. I wish all my transactions could take place with someone such as her.

Catherine M.
Grado:

The store manager was excellent! I had a problem with my reservation and he found me a truck within minutes. Incredibly professional. I would definitely use this store again!

Jesus P.
Grado:

besides being pregnant and being the only one there, Thís girl did a great job

Kevin Q.
Grado:

El cliente no dejó un comentario.

Robert M.
Grado:

Nothing service was great I believe the representatives name was Shantel

Jessica D.
Grado:

El cliente no dejó un comentario.

Tracy D.
Grado:

The cost was a little to expensive

olivia S.
Grado:

The gentleman who assisted me on Wednesday was rude, unhelpful, and not friendly. I have never had someone require an additional contact number to rent a vehicle, then immediately call the number "to verify it was real." The employee made a smart remark that he was going to call me since I was "late" arriving for a 4pm pick-up at 4:02pm... then I had to wait for the employee to load the truck with moving blankets AND drive to another location because the location I picked the truck up at did not have everything that I confirmed I had reserved. The price for the truck was also significantly more than I was quoted during my reservation call. The employee stated I would only be charged for the actual mileage, and according to the charge on my credit card, that is false. I was overcharged for the mileage on the truck.

Rose G.
Grado:

El cliente no dejó un comentario.

Manohar M.
Grado:

El cliente no dejó un comentario.

David T.
Grado:

El cliente no dejó un comentario.

jennifer C.
Grado:

The attendant helped hook up the trailer, but got a small cut on his finger in the process. Instead of cleaning it up and going to get a bandaid, he kept going and bled all over the hook-ups. He obviously has not been educated on blood born diseases, and how risky that is to others. Please advise employees not to bleed all over the equipment. As a customer, I shouldn't have to ask if he has any blood born diseases, or have to tell him to go clean up his cut so he can stop bleeding on things.

Hugh segundo T.
Grado:

El cliente no dejó un comentario.

Albert G.
Grado:

It took several phone conversations to correct my reservation

Al D.
Grado:

El cliente no dejó un comentario.

Craig D.
Grado:

The only complaint is that I originally reserved to pick up in Taos, NM because I live in Questa, NM. Unfortunately, i received an email the day before that the nearest location for this truck was in Espanola, NM. Espanola is close to 75 miles away from Questa so I had to drive to pick up and then return to Questa to load. This cost me a charge on Mileage.

janeth G.
Grado:

El cliente no dejó un comentario.

Bennie D.
Grado:

Everything was just as I expected it to be

Tobin A.
Grado:

Mike, the gentleman who helped me get the truck rental has exceptional customer service. He went above and beyond. I am so glad I picked this location to get my rental truck. They were very accommodating to my situation and made me feel at ease with the whole rental prices. I will recommend anyone in Roswell to get their U-Haul rentals from mike and his store.

No reviews have been submitted for this location.

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