Customer Reviews for U-Haul Moving & Storage of Roseville

947 comentarios

25956 Gratiot Ave   Roseville, MI 48066

(586) 238-4546

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(586) 238-4546

25956 Gratiot Ave
Roseville, MI 48066

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I appreciate the professionalism from your company, I would highly recommend your services

CASTANA K. 
Clasificación:
4.0

Make scan & go easier. I still had to stand in line to get the key to the truck. It was pointless for me to use mobile option & didn't save any time.

Nekold J. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph F. 
Clasificación:
4.0

El cliente no dejó un comentario.

AIMEE LANE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miya W. 
Clasificación:
5.0

Great location, however, the rented truck should have never been running in the fleet. Damaged driver that never closed fully and I got rained on while driving. The box leaked on the passenger side and wet some of my property.

Eugene M. 
Clasificación:
1.0

Y'all owe me money , charge me three fucken times

Mario Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Charraine W. 
Clasificación:
3.0

The service is so ridiculously slow.. you see 3 or 4 workers coming in standing around and only one working each time I went there the same thing No one is friendly or smiling its just bad service

Lakecia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT WILLIAM B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin B. 
Clasificación:
3.0

A little casual in explaining the truck details and mechanics. These trucks are relatively self explanatory but a basic overview of the mirrors etc would be helpful. Overall a B and I would use them again

Raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney L. 
Clasificación:
1.0

Your management is in need of training and knowledge!!!!! Mr. Miller

Jamecka B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James russell T. 
Clasificación:
1.0

I absolutely did NOT get a UHaul!!!

TRACY ANN G. 
Clasificación:
5.0

It was very easy to rent and return the trailer. The staff was friendly and helpful!

Jim M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
4.0

I was completely satisfied with the service.

LUZINKA B. 
Clasificación:
2.0

There was only one person working the store, he stated they had many call outs. It made the process extremely slow and it wasted over a half hour of my time waiting for my reservation for a truck. I didn't receive my truck due to it being so slow until a half hour after my time.

April D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
2.0

Don't drive on freeway cause the truck don't drive straight

Frederick G. 
Clasificación:
4.0

There was only one gentleman being extremely overworked. Which of course lead to wait times of 1-2 hours. I had reserved a 10x15 unit and you gave me 10 x 10 and a 10x5. That made storinfmy lsegee items much more difficult. If I had wanted 2 units I would've reserved 2. Of course I couldn't request one unit because I checked in on line to speed up the process while I waited in line for 1 1/2 hours. I also had to come back to get locks because they were not inside my units. Which meant another wait while The employee checked in trucks. I'm not happy with how it went but that is through no fault of the employee. That man deserves some recognition!

Naomi E. 
Clasificación:
5.0

Have more Staff available on the weekend.I made an online reservation to pick up a truck .But I still had to come in and wait 20 minutes just to get my keys .That put me behind my Schedule.

Patrice M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
2.0

Better customer service support,,

Jessie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lakecia L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean M. 
Clasificación:
5.0

Above and beyond service by Mr Turner! He showed me exactly what I needed. Made sure my lights worked before I rented a trailer and couldn't use it. I really appreciate you guys!

Aimee L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christell A. 
Clasificación:
5.0

Alexandria took care of me. Great customer service and I appreciated her help. I reserved a small truck at first. My great nephews were like you need the biggest trick so we can do 1 move. Thank you Alexandria for accommodating me! Thank you U-Haul

Daniell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrill T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug M. 
Clasificación:
1.0

My truck had dents and bolded tiers and the people was very rude

Jeremiah W. 
Clasificación:
1.0

I returned my truck on time, in fact early.. they didn't check it in for days?? I was concerned I'd get charged extra, thankfully I did not. I called and spoke to employees 6 times all of said they would do it asap. It finally got dime but 2 days later isn't okay

Matthew B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
4.0

The truck seemed like it needed some repairs. Staff was prompt and friendly!

Stephanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa D. 
Clasificación:
5.0

Extraordinario servicio al cliente

KEISHA A. 
Clasificación:
5.0

Everyone worked wrll

GWENDOLYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gjohn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine C. 
Clasificación:
1.0

Rude customer service, condensing, arrogant man. Online order stated that my truck was in the front of the store, walked around twice. Went into the store there was a rude, condensing, arrogant man. I originally rented for 6 hours totalling $68.00, returned it with only driving 16 miles within 3 hours and I only saved $4.00????

CASSANDRA B. 
Clasificación:
1.0

Improve your online ordering experience so it doesn't go to another location when you want it to be stored in Ann arbor. You made a mistake on that end because it should've been stored in Ann arbor. It was being stored from the 7th of April til the 12th. Do not lie and say Ann arbor cannot store it because then where was it from the 7th to the 12th if not in Ann arbor. I will never use uhual again for anything this is atrocious service

Atticus W. 
Clasificación:
4.0

Very friendly

FRANK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carri K.  |  Online Move In 
Clasificación:
5.0

Calvin Turner is the best.

james s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Judi K. 
Clasificación:
5.0

Very friemdly service

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tarita T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christine C. 
Clasificación:
5.0

Truck has alignment problem and transmission was slipping at highway speeds

Andrew M. 
Clasificación:
3.0

I had to wait 15 minutes to drop off.

Amy S. 
Clasificación:
2.0

Honestly the level of concern for customer service at this location is alarming. And it really seems like no one here cares.

Kiara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris J. 
Clasificación:
3.0

Guy that Checked in my van sat in it for 10 minutes taking a BREAK. WHY I WAITED. THEN TOOK THE VAN TO STAGING AND WALKED BACK AT A PACE THAT A 80 YEAR OLD WOMAN WITH A WALKER COULD MATCH. VERY MOTIVATED LOL

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

Had our unit for almost 2 years and was happy with the maintenance of the facility. Never any issues with staff.

dean l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Adel S. 
Clasificación:
5.0

Never got accustomed to the internet check-in process. Will remember to hold not the keys next time until I finished the online prompts.

Anthony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

Mr. Calvin Turner is friendly, knowledgeable and very professional!!! He represents Uhaul in great way!!!

JACQUELIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARMALITA A. 
Clasificación:
3.0

Miss giving me my dolly had to come back to come get it

Requelle S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra C. 
Clasificación:
5.0

Great Management Team! Great Customer Service Team, In Person or Telephone Services! Great Services all the way around!!! Truly appreciate everything during my time of need. Thanks Again The YoungTeam

FRANCES GENNELL Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD RONALD D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLER S. 
Clasificación:
2.0

I have never had a rate increase at a storage unit. I have two one in Florida One in Oklahoma for over six years. You raised rates after one month.

Ken S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charese W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiesa W. 
Clasificación:
1.0

There is a sign in the store that said get 1 month rental free if you rent a truck or trailer. When I asked the manager about it he said it was for a one way rental. I personally took a picture of the sign and it did not say that. I think that is false advertising and misleading I have used uhaul rental several times over the past 2 years and I don't think I will be using this company anymore or recommending your company to anyone.

Danyell S.  |  Online Move In 
Clasificación:
4.0

Patient, courteous service in spite of being short-handed upon opening on a Sunday. That's when most people rent trucks to move. 10 - 12 people waiting about 50 minutes. Still, a good location and staff.

VANGO DENNIS K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcy L. 
Clasificación:
5.0

Need more employees at counter. Check in backed up and took a while standing in line. However trying to get the people of our country to go to work is another problem. The workers that were the were top notch and very apologetic for the wait. They did great

JOHNKENNETH S. 
Clasificación:
1.0

I only saw 2 workers. 1 was on his cell phone outside and never acknowledged me. The other was handling the line of customers but disappeared for lengths of time. Hope the equipment I returned was in the right place.

Laura H. 
Clasificación:
5.0

Employees could have alittle better attitudes. I deal with 2 locations & they are not happy people.

MICHAEL ALVIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY ANN K. 
Clasificación:
5.0

Servicio al cliente de excelencia. Incredibly friendly and helpful. Thanks !!!

Dennis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tonya F. 
Clasificación:
5.0

Nada

GEANETTE R. 
Clasificación:
4.0

Keep up the good work.

BEVERLY GAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERMAINE DURRELL L. 
Clasificación:
3.0

I did not receive the 1/2 dozen furniture pads I paid for

KATELYN JEAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN KENNETH T. 
Clasificación:
5.0

Calvin was a huge help, very personable and knowledgeable.

Kyle S. 
Clasificación:
4.0

YOUR WEBSITE AND APP BOTH ARE TERRIBLE. LOCKUPS, FREEZES, ERRORS, ETC.

Stephen H. 
Clasificación:
3.0

I would say you guys definitely need to improve your website. I could not do any of the stuff on the site that they told me I could when I called in. Also I hard a very hard time getting through to the actual store as well when I called.

Monique M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANAEASHLEY M.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

theodore b.  |  Overall Experience 
Clasificación:
5.0

I've been doing business with this facility for sometime now. The General Manager, Mr. Turner, is very professional in every way possible! I will go out of my way to do business with this facility. Sending everyone I know who needs Uhaul service to this facility!!!!!

OTTIES W.  |  Overall Experience 
Clasificación:
5.0

If needed I will be a returning customer the service was excellent

REGINA RENE J.  |  Overall Experience 
Clasificación:
4.0

This storage facility seems to have problems with the overhead doors. I have problems beckoned January when I 1st Purchased my storage unit. They still seem to be having problems with the same doors.

Brian M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda S.  |  Overall Experience 
Clasificación:
5.0

Very friendly professional and helpful employees.

Katherine H.  |  Overall Experience 
Clasificación:
5.0

Very helpful and great customer service, from all staff.... This location is very friendly and doesn't mind assisting with all matters considering the circumstances of needing a storage, not just 1 but 2, and I can truly say they have been truly awesome... Thanks so much, we truly appreciate the staff and facility at this time of our need....

FRANCES GENNELL Y.  |  First Impressions 
Clasificación:
5.0

Why do customers have to pay for 24 hr access We already pay the monthly fee..

ARCHIE LEE W.  |  First Impressions 
Clasificación:
4.0

Very please with the openness of the staff in helping me maintain my storage And the availability to help me

Kareesa R.  |  First Impressions 
Clasificación:
3.0

Calvin the manager was nice and showed me the security proccess. Inside loading and unloading was hampered by inoperative (3) garage doors especially on Jan 19 on myove out. All 3 garage doors were inoperative.

JEFFREY SCOTT M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

franklin b.  |  Overall Experience 
Clasificación:
5.0

Very friendly & helpful because I am semi handicap walk with cane👍

CAROL C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Miesha W.  |  First Impressions 
Clasificación:
5.0

Very helpful, friendly and knowledgeable . The storages were clean and in great condition. The facility was always clean .

Katherine H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gary m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyria T.  |  Overall Experience 
Clasificación:
5.0

Thank you for a great place to store and secure my property.

Amy L.  |  Overall Experience 
Clasificación:
5.0

The service was awesome, very polite and everything was explained thoroughly

REGINA RENE J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY ALYSON W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachary T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL RICHARD N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

jodi s.  |  Overall Experience 
Clasificación:
5.0

❤️

Lakrisca g.  |  Overall Experience 
Clasificación:
5.0

Calvin and his daughter were very accommodating and we’re always thinking of my best interest I really appreciate that they went above and beyond to take and help me out great customer service by these two I would never use another storage place they made this the best experience ever.

Michelle M.  |  First Impressions 
Clasificación:
5.0

From renting the trailer to returning the trailer and storage rental. Every employee was great.

JEFFREY SCOTT M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD RONALD D.  |  Overall Experience 
Clasificación:
5.0

If I ever need a storage unit again this is where I will come

Rebecca R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMINICK WILLIAM T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

April b.  |  First Impressions 
Clasificación:
2.0

The dumpster was full, an employee was VERY rude to me as I'm lugging my sectional couches If I'm paying rent and it includes dumpster access. How is it my fault you have no room in your dumpster also I asked the same employee if he knew where I could he was pretty rude and told me he had no idea. Absolutely unacceptable. After I don't need a storage unit anymore I'm heavily considering never using a U-Haul storage unit again after this experience I had to dispose of them off-site which caused me to go over my time with the U-Haul. Again very displeased!!

brenda w.  |  First Impressions 
Clasificación:
1.0

I stored my belongings there while i was in transition of buying a new home. My items where the for ONE MONTH and when i came to retrieve them, my belongings were covered with all sizes of roaches.

nicole m.  |  Overall Experience 
Clasificación:
5.0

The storage was clean no I really would recommend others to the U-Haul storage in Roseville

sebrenia m.  |  Overall Experience 
Clasificación:
5.0

Thank you. Every employee I had the pleasure of dealing with was polite, helpful and sincerely went that extra mile to assist me. Clean secure facility. Great experience. Thank you again for everything.

Kevin P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD RONALD D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Esteria R.  |  First Impressions 
Clasificación:
5.0

I think the manager at this location is Hot and polite he helped me a lot and I wish I got to know him!!

Collette W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

philip t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shala T.  |  First Impressions 
Clasificación:
5.0

Calvin Turner was very friendly In very professional

Regina S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY MICHELL W.  |  Overall Experience 
Clasificación:
5.0

Staff needs to pay attention to units that have been reserved and not rent the unit out without asking the individual who reserved the unit.

David W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHAWN ANTIONET W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY JOSEPH B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David S.  |  Overall Experience 
Clasificación:
2.0

Friendly employees also able to answer all my questions.

gill m.  |  Overall Experience 
Clasificación:
4.0

No other experience to compare to. Door near my unit not working and no sign. Nobody answered intercom so had to go i the office. Office staff extremely helpful and nice. Offered to look for a different unit but I said if the doors were being repaired it was ok (move in more difficult because further from door but If they work (expected after repair) the location was good so I told her it was fine. Lower stars were due to no intercom answer and no sign indication that set of doors were not working.

Eugenia C.  |  Online Move In 
Clasificación:
5.0

Large facility with a lot of space in the lot. Staff very helpful and friendly. Made the end of my cross country move very, very easy!

David S.  |  First Impressions 
Clasificación:
5.0

Very professional

Delshawn J.  |  First Impressions 
Clasificación:
5.0

I never moved in, because my plans changed

Lemoni A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Techa D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A.  |  Overall Experience 
Clasificación:
1.0

I would definitely utilize the Uhaul location on Gratiot and Frazho in Roseville, MI THE SERVICE WAS GREAT!!!!

carrol p.  |  Overall Experience 
Clasificación:
5.0

The uhual was clean and nice. The only thing is the bathroom in the storage unit should be unlock for the customers. Other than that I will use them again. Oh and the staff is wonderful.

ADRIAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elana C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

YUBONNA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEONA M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRITTANY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOLANDA NICHELLE L.  |  First Impressions 
Clasificación:
1.0

Great interaction with the manager/owner. He was awesome! But facility was dirty my storage room was extremely dirty dirt trash and tape all over the floor when I first opened it. On top of that they gave me a unit that was sealed and ready for a new renter once I opened it it was full of stuff had to go back up front and get a new one. My time was wasted. Bad organization, laziness, lack of cleaning. Plus the bathroom was locked in storage area! Pros... staff is friendly?

JUSTIN ALLEN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL C.  |  Overall Experience 
Clasificación:
3.0

False advertisement online listing units that are available, but when you go to into the store and inform the employee about renting the unit that you reserved online and then your told that unit is not available and they only have 10-5x5’s units available🤷🏽‍♀️

Angela G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANKLIN J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffiny G.  |  Overall Experience 
Clasificación:
5.0

Very good customer service.

DaShawn W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

alonda j.  |  First Impressions 
Clasificación:
5.0

Well organized, and efficient staff. Alexandria and Hugh were friendlyand knowledgeable. Great service. I would highly recommend U-Haul Moving and Storage for all of your moving needs.

Kevin P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENTIA CHARLENC H.  |  Overall Experience 
Clasificación:
1.0

Was three days into a new month and moved out but they kept my full payment. Never hinted at a prorated refund completely unethical and scammers. Don't bother with this business.

Rhonda G.  |  Overall Experience 
Clasificación:
4.0

Instructions on how to get into building could be more clear.

Deidra W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

kendra b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anita W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Takisha s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie W.  |  First Impressions 
Clasificación:
5.0

No comments

YUBONNA L.  |  First Impressions 
Clasificación:
4.0

The process was easy and came at the perfect moment. Wish I had been told about it when renting truck or first unit.

Karen G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda F.  |  Online Move In 
Clasificación:
3.0

The Staff weren't very friendly neither eager to help, I was made to wait to be called to the register, but there was no other customers in office. The staff was very slow and more focused on doing nothing! Also I didn't like the fact that a rat box was in my storage didn't feel that was appropriate they should be placed out in the facility! That should be readdressed at how those rat traps should be if there's a rat caught it's goo to die and then who's going to pay my cleaning bills due to the ODOR!!!!

GABRIELLSHANNEL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli N.  |  Overall Experience 
Clasificación:
5.0

Nice staff and was very helpful

William H.  |  Overall Experience 
Clasificación:
1.0

My movers charge by the hour so I do not take kindly to having to pay them more time all because the doors was not working and had not been working since last year.

LaQuela P.  |  Overall Experience 
Clasificación:
5.0

David and Lawrence at the Roseville, MI location are great guys!!!

RAY ANTHONY M.  |  First Impressions 
Clasificación:
5.0

Calvin and team were the bright spot in a series of misfortunes for me! At first glance I took a chance on this location moving from across the state. I'm so very grateful to every member there. It's safe, secure, temp-controlled so I didn't have to worry about excessive temperatures. AND, during the move-out, I was given special attention to my situation. This is such a cool venue. I even witnessed a stressed out client that Calvin handled with respect and courtesy. I cannot say enough.

diane a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl H.  |  Online Move In 
Clasificación:
5.0

The people there were great they help out a lot an they were friendly

ANTHONY JOSEPH B.  |  First Impressions 
Clasificación:
4.0

I felt the welcoming feeling plan to start using my space tomorrow Lords Will

Patricia H.  |  First Impressions 
Clasificación:
5.0

David was very helpful

Andrew V.  |  First Impressions 
Clasificación:
1.0

The frame on my unit is all messed up so I can’t open the door and the staff isn’t helping me

NICOLE C.  |  Online Move In 
Clasificación:
5.0

David was awesome at the Gratiot and Frazho

Karen D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dominique Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven C.  |  First Impressions 
Clasificación:
5.0

Very nice customer service

Melisha T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JASMINE NICHOLE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nanetteelizabeth F.  |  Overall Experience 
Clasificación:
5.0

My only issue was it took a couple hours to rent a truck and get a storage unit.

James O B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

debra w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K.  |  First Impressions 
Clasificación:
5.0

Very nice and clean, staff always nice and friendly

Angelamichelle H.  |  Overall Experience 
Clasificación:
5.0

Wonderful!! Thank you for answering my many questions & making my moving experience stress-free! I appreciated the competent, professional staff.

danielle s.  |  First Impressions 
Clasificación:
5.0

i want to think you for letting me get into a storage unit.. the building was very clean and it was very safe. i hope it was in good sharp as you like it. thank you again. everyone was good help with everything i needed while i was there... thomas smyth..

Thomas S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianne T.  |  Overall Experience 
Clasificación:
5.0

Excellent service team! Very professional and knowledgeable. Mr. Turner is the best!

OTTIES W.  |  Overall Experience 
Clasificación:
5.0

I LOVE THIS UHAUL! Location, Uhaul team, and Management are the best in the State of Michigan! by my Opinion.

OTTIES W.  |  Overall Experience 
Clasificación:
5.0

I bought a great solid wood IKEA dining table off craigslist with 8 solid wood matching chairs. Needed to store them until I could drive the stuff (and mattresses, and household goods) up to the western Upper Peninsula. U-haul has the solution.

Antonscott G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph h.  |  Overall Experience 
Clasificación:
5.0

Total rental cost was a little more expensive for a van for 1 day than I had expected.

Joseph B.  |  First Impressions 
Clasificación:
5.0

Staff is A1.

gail w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nanetteelizabeth F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randell M.  |  Overall Experience 
Clasificación:
5.0

Lawrence and David were extremely helpful. There was an issue getting my 2 units split and they both had a great attitude toward getting it resolved and worked together to get the problem fixed for me. They do an excellent job at representing the Uhaul brand.

Brian J.  |  Overall Experience 
Clasificación:
4.0

I just moved in so I guess I'll find out how everything goes in the long run. So far so good.

joe w.  |  First Impressions 
Clasificación:
4.0

Great Management and team!!!!

OTTIES W.  |  First Impressions 
Clasificación:
4.0

The only issue I had is that it took an hour before anyone could check me in and give me my unit.

Maureen K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carmen m.  |  First Impressions 
Clasificación:
5.0

I will recommend it to everyone

Angel S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nefertari P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OTTIES W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

duana m.  |  First Impressions 
Clasificación:
4.0

Wish I didn’t have to wait so long to get what I wanted

Rhonda G.  |  First Impressions 
Clasificación:
4.0

It would have been nice to get a pro-rate on the renaming month i had left. I had a half month left and I feel I should have been credited. I also waited an excessive amount of time getting what i needed.

rhonda g.  |  Overall Experience 
Clasificación:
1.0

Employees including the manager do not wear masks properly even when a disabled, immunocompromised customer asks them to. They are rude and not helpful at all. They cost me several hundreds of dollars in rentals due to not helping and being rude. I would never rent from them again nor ever recommend them.

Marinda D.  |  Overall Experience 
Clasificación:
5.0

Everyone we encountered while using storage was very nice and helpful.

Sarah C.  |  Overall Experience 
Clasificación:
5.0

Very friendly. Very helpful.

April P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alvin s.  |  Overall Experience 
Clasificación:
5.0

The staff especially the manager Calvin at this location are super friendly, attentive and professional !! Customer service is key here , I would recommend this location !!

Donita A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia J.  |  First Impressions 
Clasificación:
5.0

Courteous Efficient Service

Jacquelyn T.  |  First Impressions 
Clasificación:
5.0

stress free moving experience!

Edward K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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