Comentarios del cliente para U-Haul Moving & Storage of Riverwest

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Riverwest

Grado total:

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Tiffany M. en

Grado:

Nothing! Everything Was Great!

sherry C. en

Grado:

El cliente no dejó un comentario.

James J. en

Grado:

El cliente no dejó un comentario.

Albert D. en

Grado:

U-haul's reservation system was down and I had to pay with cash. I had to go to the bank and get $100.00. This had severely impacted my plans.

felicia M. en

Grado:

Very unprofessional, workers, and owner. Lack of staff,

annie C. en

Grado:

El cliente no dejó un comentario.

Brian C. en

Grado:

El cliente no dejó un comentario.

Kaylee F. en

Grado:

The U-Haul had a leak, which limited the amount of stuff we could put in the truck. We also had to manage puddles in half of the truck and spend time drying / reorganizing our wet belongings.

TARA M. en

Grado:

El cliente no dejó un comentario.

Wilniesha S. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

Daniel F. en

Grado:

Somebody before us had smoked in the vehicle. There were ashes in the ashtray. This was somehow missed by the person who did the intake before we rented and acknowledged by staff. Very nice facility, and great staff. We'll be back.

Nicholas A. en

Grado:

El cliente no dejó un comentario.

Matthew G. en

Grado:

The computers were slow and it took over an hour to get my rental.

Corey S. en

Grado:

Clean the trailer and check for damage (leaf spring coming throw floor).

Laura W. en

Grado:

El cliente no dejó un comentario.

sam P. en

Grado:

It was a fantastic experience

Ben G. en

Grado:

The guy at the counter did not acknowledge me for the 5 minutes I stood there. An employee came through the front and helped me out. She was very nice, funny and knowledgeable. The only good part of an overall horrible experience.

John G. en

Grado:

Returning the vechile was not clear on process. Received call from. Corporate office indicating the truck was not return even though I return ahead of schedule.

Scott C. en

Grado:

El cliente no dejó un comentario.

Keith B. en

Grado:

I filled out all the paperwork beforehand online yet the check in process still took too long. A second phone number was required during sign up at the location but I only have one phone number, this seemed to hold the process up so I had to make a fake phone number up to continue. Why?!

Robert W. en

Grado:

I love U-Haul from Atlanta to chicago the employees gave me and my family The Best Customer Service I’ve ever received in my life. From customer service agents on the phone to the tow truck drivers!

Matthew H. en

Grado:

El cliente no dejó un comentario.

nancy L. en

Grado:

El cliente no dejó un comentario.

Benjamin W. en

Grado:

Baki at the desk was extremely helpful, and polite. Peter, who assisted me in the lot with the trailer was excellent, refreshing my memory on all the details that had grown fuzzy with time. The gentleman who accepted the return was also very friendly and polite. Thank you!

Rhonda D. en

Grado:

I like this location due to the fact that all their trucks if there was a previous Dents scrapes or any mishaps on the trucks are already labeled for the customer.

Kizzy H. en

Grado:

The truck had no air, the engine light was on but I made it through... It did its job.... Reps was awesome

ellen I. en

Grado:

Problems with getting the billing correct, but the the person I worked with was friendly and helpful and made the correction.

Andrew L. en

Grado:

Entire staff was very professional.

Christopher A. en

Grado:

i dropped off the truck outside. Very few words were spoken by the representative. He said they would email the receipt and they did a few hours later.

Juan H. en

Grado:

El cliente no dejó un comentario.

Mark K. en

Grado:

El cliente no dejó un comentario.

Eduardo R. en

Grado:

El cliente no dejó un comentario.

brian s. en

Grado:

The man who helped me started by giving me the furthest storage unit that was upstairs until I asked for a closer 1. When we got to the unit the hinge was broke and there was trash everywhere inside.

Pedro R. en

Grado:

Clean place helpful people

Geoff C. en

Grado:

Great job!!

saad a. en

Grado:

I had a problem accessing my unit, as it has been locked due to late pmt fee, after i paid everything they lost the key for their lock, very unprofessional qnd money and time wasting process

Shinitta S. en

Grado:

U-Haul has always been good to me. When I came at 6 to pick up my, the guy who did my transactions was very helpful and friendly. He stayed on track even though they had a rude customer.

lother b. en

Grado:

Very nice

stacy P. en

Grado:

Good

Daniel M. en

Grado:

Very help

emily l. en

Grado:

All of the staff were incredibly nice and helpful! Great customer service. The facility itself was very clean and secure.

chinyere s. en

Grado:

Baki (the owner) is amazing. He was incredibly helpful! Best experience ever.

Mary S. en

Grado:

I talked w/ 3 u-haul employees who were not helpful prior to talking with a 4th employee who was incredibly helpful and professional. She let me know about the free storage unit & the others didn't.

Jacqueline K. en

Grado:

Everything went smoothly, as planned, courteous customer service and truck and storage place as expected! Second time using this location on Capitol and second time pleased.

emily l. en

Grado:

Amazing staff

Patrick T. en

Grado:

Overall pretty good service. But didn't get the free month I was promised.

Mario S. en

Grado:

Hey you call me about a storage that I have there but I didn’t rent any storage like 16 days ago a rent a truck but that is it and you charge 25 for cleaning and I never pay that before

Maura Q. en

Grado:

Great experience

Mario S. en

Grado:

You charged me for cleaning 25 dollars and that never happened before and it was not dirty

John G. en

Grado:

great

JESSICA C. en

Grado:

I think customer service is great. Trucks are soooo olddddddd I went to Chicago and it barely had speed Cars was going on the side of me. Update the trucks. And no moving things in the inside.

James m. en

Grado:

Friendly and personable, but more importantly,fast and efficient.

Todd D. en

Grado:

The facility was convenient, clean and safe.

Debbie K. en

Grado:

Under staffed -/ long wait to return truck This happened two days in a row Couldn’t bring myself to rent the storage unit Pre booked a 10by 10 that smelled musty and didn’t look clean — cancelled

James M. en

Grado:

Every staff member was very friendly and engaging. The general manager knew exactly which size unit we needed and helped us pick the right unit for our needs. Easy access and secure.