El cliente no dejó un comentario.Kat R.
Customer Reviews for U-Haul Moving & Storage of Riverdale
Bronx, NY 10463
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 7 a. m. - 8 p. m.
- Dom.: 7 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Li Y.
What is the point of doing mobile pick up if I still have to go inside to get equipment? The line was extremely long and the staff was less than helpful. They seemed annoyed by every question and they did not provide clear instructions.Johanna A.
El cliente no dejó un comentario.ANTHONY A.
El cliente no dejó un comentario.Bienvenido S.
El cliente no dejó un comentario.Rafael R.
El cliente no dejó un comentario.Saul P. | Overall Experience
Happy with my unit and the maintenance and security of the facility.David K. | Online Move In
The wait time on the weekends are too long, and Customer Service attitude stinks. You need to invest in Customer Service Training I guarantee you business would improve and customers would be happy to recommend this location.Nilas T.
El cliente no dejó un comentario.Victor M.
El cliente no dejó un comentario.MANUEL R.
El cliente no dejó un comentario.Wilfredo A.
El cliente no dejó un comentario.KEINOL B.
El cliente no dejó un comentario.Yelina R.
El cliente no dejó un comentario.VINCENT F.
El cliente no dejó un comentario.Rigoberto M.
El cliente no dejó un comentario.Rolando S.
El cliente no dejó un comentario.ERIC R. | Overall Experience
El cliente no dejó un comentario.ROsa C. L. | First Impressions
Excellent service and the staff so kindAlfaro D.
El cliente no dejó un comentario.Doris B. | First Impressions
El cliente no dejó un comentario.FELIX R.
El cliente no dejó un comentario.Melvin Paulino J. | First Impressions
El cliente no dejó un comentario.Rafael S.
El cliente no dejó un comentario.Hannah O.
El cliente no dejó un comentario.Darwin E.
El cliente no dejó un comentario.Y G.
No fue tan excelente pues me tocÃ³ regresar al mismo lugar el pick up. En otros huaul. Si se puede entregar donde uno pueda dejarlos. Igualmente gracias por sus servicios.Diego F.
The workers make everything fast easy and simple love itMinachi V.
i was over charged on gas that i returned on the same level i received the car . Your app is buggy wasn't working and i requested the insurance charge be removed before I took the vehicle and the employee was so lazy they didn't do it. i had to come in person and drive there becouse of the bad customer service. I hate this place and the way they do business. I will not recommend to a friend.Vladimir V.
Unrelated to the location; There was inconsistency with what you would see on the website and what actually available. At times it would be hard to know what to do next in the website, especially if a first time userATHANASIOS A.
El cliente no dejó un comentario.Pasquale M.
More people to speak Spanish 🤭â¤ï¸🥰TomasA H.
The team at location made renting so east Young woman behind counter is really a great asset for uhaul she made experience very enjoyable.thomas D.
El cliente no dejó un comentario.RANDI S.
El cliente no dejó un comentario.jaime O.
Free CoffeeJOSEA J.
El cliente no dejó un comentario.RADHANNYA G.
El cliente no dejó un comentario.Betzaida L.
El cliente no dejó un comentario.Elia L.
El cliente no dejó un comentario.Charles M.
Professional and courteous service was displayed, thank you.Joe C.
El cliente no dejó un comentario.ERIC R.
El cliente no dejó un comentario.Jeffrey B.
El cliente no dejó un comentario.Michael B. | Overall Experience
Excelent customer service.GERARDO B.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.Aleka S.
BuenoJuan S. | Overall Experience
El cliente no dejó un comentario.ERIC M. | Overall Experience
Continue with current procedures. Thank youHeriberto S.
El cliente no dejó un comentario.MICHAEL S. | Overall Experience
As a single woman, I was concerned about individuals hanging out on the drive in lot. Noticed he was questioning my items. Since, I didn't answer, he went on to another car.Ana A. | First Impressions
El cliente no dejó un comentario.Marsha J. | Overall Experience
El cliente no dejó un comentario.Jason T. | First Impressions
El cliente no dejó un comentario.Hector G.
El cliente no dejó un comentario.Rita R.
El cliente no dejó un comentario.Michael M.
Gracias Mara Eugenia P.
El cliente no dejó un comentario.Tanay T.
El cliente no dejó un comentario.Adam C.
Absolutely horrible experience this morning. We arrived at 9 am for our 9 am reservation of a 9 foot cargo van, one way to the Bronx. I completed self check in, was charged on my credit card, and then the representative said that they actually had no vehicles - the van I reserved was apparently never returned, and the only vans they had were for local use. Taysha Blackstone made little effort to help us, instead taking other customers in the long line while we called Uhaul's main number for someone to help us. I eventually paid for a second vehicle after two hours without help from Taysha and on the phone with multiple U-Haul representatives. The point of a reservation is to reserve a vehicle. Customers should not be charged for vehicles that are not there.Matthew L.
El cliente no dejó un comentario.olivero D.
El cliente no dejó un comentario.Kurt B.
El cliente no dejó un comentario.Towana B.
El cliente no dejó un comentario.CHRISTOPHER A.
El cliente no dejó un comentario.rafael C.
The location should have bigger signs to indicate where to drop off keys.joshua C.
Great service overall!Fernando R.
El cliente no dejó un comentario.Joseph L.
El cliente no dejó un comentario.David C.
I'm a regular customer. Stop changing me for 2 days of rental & insurance. Thanks . Ram .ramesse V.
El cliente no dejó un comentario.SANDRA K.
When picking up the vehicle despite using the app I had to see an employee for assistance. I was given keys to a vehicle that wasn't there. I had to see the employee for assistance twice. It took approximately one hour to pick up the vehicleAngel G.
El cliente no dejó un comentario.Brendan M.
El cliente no dejó un comentario.Jeffry R.
Easy drop off. Clean location.Krishna B.
Received top notch assistance from entire staff and equipment was I good working condition. Gracias.Joseph P.
my Clerk was OBNOXIOUS. I was sent to, & Tried 3 different vans before the one Van assigned was actually accessible & available. The clerk then Blamed me!!! for the fact each van was each obstructed & Inaccessible, & parked in the wrong spot by Your staff!!!!Shari P.
El cliente no dejó un comentario.JOSE D.
I'd like a full refund due to uhaul van breaking down on meOsvaldo L.
El cliente no dejó un comentario.Boyd H.
El cliente no dejó un comentario.Denika F.
El cliente no dejó un comentario.Mark B.
Remind your representatives to be courteous when speaking with customers on the phone.Kitt H.
Right rear door constantly not closed, as indicated on dashboard - no matter how hard I tried. The number 53 written all over glass. Other than that, it was fine. 4th time renting. One more should do it - I hope. Uhaul has been a great partner in this huge move. Thanks.pat E.
El cliente no dejó un comentario.noe D.
El cliente no dejó un comentario.Yorlenis B.
El cliente no dejó un comentario.IRISI V.
El cliente no dejó un comentario.Andrea J.
The service rep that checked me in was very nasty and didn't even tell me where to pick up the trailer. She just walked away and I had to ask someone else for help. The trailer had a dim right turn signal and no wire harness. Other locations had this harness and I didn't have to buy one.James O.
El cliente no dejó un comentario.Hector G.
El cliente no dejó un comentario.Hannah W.
I am hoping that someone has found a set of Keys in the Cargo Van I used. BE2033G The Keys would have my name "Jerry" on them If found please contact me. Thank You.Geraldo T.
Yes I'm complaining because I want to let the truck in another location near me and they said not .. I'm not happy about itana M.
Everything was smooth.Isaac A.
Today was totally satisfied good serviceFranklin R.
El cliente no dejó un comentario.Jose V.
El cliente no dejó un comentario.Luz B.
El cliente no dejó un comentario.Ervis F.
El cliente no dejó un comentario.ALEXANDER Z.
We booked our truck at Park Slope in Brooklyn, only to find out the day before pick up they don't have a truck for us. They said the next closest place was 21 miles away. I called the morning of to confirm the truck is there & ready to go , filled with gas. They said yes. We got there & it had less than a quarter of a tank of gasâ€¦NOT HAPPY!!! Especially with the price of gas In NY!!!Dan T.
El cliente no dejó un comentario.JUAN L.
El cliente no dejó un comentario.Fred M.
The uhaul worker who helped me was a great help, she has excellent customer service skillsDaniel R.
El cliente no dejó un comentario.Jaqueline V.
El cliente no dejó un comentario.Jose P.
El cliente no dejó un comentario.RROK C.
El cliente no dejó un comentario.LeMarie L.
El cliente no dejó un comentario.Isai D.
El cliente no dejó un comentario.George B.
El cliente no dejó un comentario.Thien N.
Muy buen servicio y amabilidadMARIELA C. | First Impressions
The staff was great! I love U-Haul!Deena D. | First Impressions
El cliente no dejó un comentario.Alberto V. | Overall Experience
El cliente no dejó un comentario.LASHANNAR A. | First Impressions
El cliente no dejó un comentario.cynthia v. | Overall Experience
The staff member, who showed me my storage room was very friendly. As well as the staff that signs you up , and takes your information.Gregory G. | First Impressions
El cliente no dejó un comentario.DEBROAH C. | Overall Experience
The facility was well beyond expectation. I would recommend it without reservation.Sara B. | Overall Experience
Uhaul penalized me, for paying late, at an extremely painful time in my life. The compassion, extended to me, at the time, was negligible!!Angela k. | Overall Experience
El cliente no dejó un comentario.SEMERAMIS R. | First Impressions
El cliente no dejó un comentario.Rene M. | Overall Experience
El cliente no dejó un comentario.ANGELETTE V K. | Overall Experience
El cliente no dejó un comentario.JENNIFER HAYDEN D. | First Impressions
I would have liked to continue using the U-Haul service but I was mistreated as a customer and saw that this company no longer deserved my money. The manager was rude and had an attitude when I was sent to talk to her, she was very unhelpful. In the future, I recommend you give this position to someone who actually knows how to treat customers with respect.JUDIT B. | Overall Experience
El cliente no dejó un comentario.Philip H. | Overall Experience
El cliente no dejó un comentario.MICHAEL M. | First Impressions
El cliente no dejó un comentario.Feliciano J. | First Impressions
Very Helpful with my move out!darin h. | Overall Experience
El cliente no dejó un comentario.Paola F. | First Impressions
Staff was so helpful and friendly and very professionalBlanche B. R. | First Impressions
Yo fui 01 de marzo.... el trato fue excelente. Un joven me mostró los storage muy amable... y la srta que me ayudó con el contrato, súper atenta. Muy buen trabajo..RECOMENDADO 100%..WILLIAM R P. | First Impressions
Thank you for your professional Uhaul storage service.Dianah C. | Overall Experience
The unit that I had and those I've seen could probably use a bit more light. Other than that I was satisfiedfrancoise j. | Overall Experience
El cliente no dejó un comentario.LOUIS B. | Overall Experience
In the beginning I asked for a climate controlled unit, was told the unit I wanted was unavailable & changed to another unit on non climate controlled floor but didn’t know it wasn’t climate controlled until it was too late, already had moved my stuff in. I was not happy about that.Ellen L. | Overall Experience
It was just as expected, very convenient and very accommodating.George L. | Online Move In
Antonio was awesome! Promote himRAUL G. | First Impressions
El cliente no dejó un comentario.GERALDINE M. | Overall Experience
The staff was very helpful and kind. I am definitely happy with my choice to store my precious items thereBianca A. T. | First Impressions
The facility was well lit and clean.Pamela D. | Overall Experience
El cliente no dejó un comentario.Arcenio V. | First Impressions
Great Staff, Thank you Jerry.CARLOSE R. | Overall Experience
El cliente no dejó un comentario.Margo P. | First Impressions
Good place. Great staff.Declan B. | Overall Experience
El cliente no dejó un comentario.Mildred H. | First Impressions
Todo bien, solo un poco de inconveniente con el elevador. Gracias!!Alexandra P. | Overall Experience
El cliente no dejó un comentario.KIP B. | Overall Experience
Still a customer of this professionally-run location.James D. | Overall Experience
Thanks for running a good facility.Vivodh A. | Overall Experience
Es un buen lugar para guardar cosas , un servicio aceptable ..RAMON M. | Overall Experience
When I got to the facility I had trouble finding my unit. I went in to the office and a young man behind the counter not only showed me on the map but personally escorted me to my unit. I believe his name was Amil but I'm sorry to say I forgot. I should have written it down because he was wonderful.Roben D. | Online Move In
El cliente no dejó un comentario.Jennifer M. | First Impressions
El cliente no dejó un comentario.JAZZMEIA JANEA H. | First Impressions
Muy limpio y seguro. Todo el personal, incluyendo el equipo de aseo muy atentos y cordiales con nosotros. Esa fue nuestra experiencia. Gracias por los 16 años y más de servicio que nos prestaron.RUTH M. | Overall Experience
Very goodMichael M. | First Impressions
El cliente no dejó un comentario.LUCHANA W. | Overall Experience
El cliente no dejó un comentario.Mara Eugenia P. | First Impressions
The staff are exceptionally kind and professional. I moved out after a move only to find one piece was too large to go up the stairs, requiring me to re-rent a smaller storage facility during the move. They quickly arranged this in less than 30 minutes and I am grateful during such a stressful day and with multiple staff out due to COViD and injuries due to ice and snow the previous day.Kevin S. | First Impressions
El cliente no dejó un comentario.James M. | Overall Experience
Great experience they treated me like familyHenry F. | First Impressions
El cliente no dejó un comentario.Michael B. | First Impressions
El cliente no dejó un comentario.Rose M. | First Impressions
El cliente no dejó un comentario.CARLOSE R. | First Impressions
My experience was good. The storage is excellent, clean, secure and the staff amazing..Beatrice Omo O. | Overall Experience
El cliente no dejó un comentario.Ana S. | First Impressions
El cliente no dejó un comentario.Derrick D. | Overall Experience
I really appreciate the staff and serviceHAGIEE T. | First Impressions
Excellent location and professionalismCHARLTONJOSEPH T. | Overall Experience
El cliente no dejó un comentario.Ashley H. | First Impressions
Employees are ALWAYS pleasant and helpful.Annemarie B. | First Impressions
El cliente no dejó un comentario.Khari R. | Overall Experience
Secure facility you can trust.Thank YouWIDERTE R. | First Impressions
El cliente no dejó un comentario.LUIS ALBERTO P. | Overall Experience
Convenient location.Betty S. | Overall Experience
El cliente no dejó un comentario.Miriam K. | Overall Experience
Very professional and attentiveCHARLTONJOSEPH T. | First Impressions
she was helpful and pleasant.ANNALYN C. | First Impressions
El cliente no dejó un comentario.Corynne S. | First Impressions
El cliente no dejó un comentario.Arleth B. | Overall Experience
El cliente no dejó un comentario.RENEE S. | First Impressions
El cliente no dejó un comentario.MARIOL II B. | Overall Experience
El cliente no dejó un comentario.Brandon R. | Overall Experience
El cliente no dejó un comentario.CAMILLEALANA S. | First Impressions
So, I moved in on the first of this month. I made it clear (so I thought) to the staff member my concerns, my desires as this is my first time ever with a storage facility. Long story short, upon receiving my contract, the insurance I requested was not incorporated into my contract, although I did mention as well as fill out the form, that I desired insurance coverage. I also requested to not have a climate controlled unit and I was assigned one and then told I could not transfer until after I made the first payment. I had to go back, another time and have another staff member add my insurance coverage. Based off of that initial experience, I wouldn't have recommended this place to anyone. However, I've been a few times since that initial experience. I will say based off of the service I received on this date 11/12, I would definitely recommend this place to anyone. The late afternoon, evening staff seem to be much more attentive, and pleasant.LATRICE C. | First Impressions
El cliente no dejó un comentario.MARISEL G. | First Impressions
El cliente no dejó un comentario.Michael A. G. | First Impressions
My experience storing with Uhaul was overall good with the one exception of when I was checking out of my storage unit. I was charged a month's rent because I moved out of my storage unit on the day rent was due. I thought it was excessive considering that I no longer was using the storage unit. The manager reduced the fee in half. I still think that's excessive considering that the storage unit was no longer being used.Vincent M. | Overall Experience
El cliente no dejó un comentario.MARIA C. | Overall Experience
El cliente no dejó un comentario.Maxwell G. | Overall Experience
This was utterly seamless. I wish the UN, where I work, was this easy.Kevin S. | Online Move In
I would like to thank the Manager for all the help and customer care she provided. You are the perfect picture of customer care. As I waited on my service I see that you are constant with the way you treat all your customers. You deserve a promotion. Thank you from the bottom of my heart Patricia JonesPatricia J. | Overall Experience
El cliente no dejó un comentario.KAREN D. | Overall Experience
I didn't like how I wasn't told about the one month free storage when I had ordered a truck rental by the time I found out about it online I had already paid two months for my unit . It also concerned me when I saw mice . I know people can be dirty but I was shocked like damm they at a storage place too . Other then that I also didn't like how every week I was late on the payment it was a 30$ charge for the each week that went by . As if the storage unit wasn't enough .Shantell J. | Overall Experience
El cliente no dejó un comentario.awilda r. | Overall Experience
Great experience wit uhaul Riverdale. 10/10Brandon R. | First Impressions
I rented a 4x4 storage on 10/19/21 and was charged a full months October rent. I feel strongly my November's rent should be prorated.Lewis C. | First Impressions
El cliente no dejó un comentario.William F. | Overall Experience
Everything was as expected, organize, clean, very friendly people all aroundPedro L. | Overall Experience
El cliente no dejó un comentario.JULIO J. | Overall Experience
Entender un poco el horarios de la oficina. En un futuro okYAJAIRA R. | Overall Experience
El cliente no dejó un comentario.Rick D. | Overall Experience
Just I have to say that I feel good to be there. For me everything was Excellent .RAMON P. | Overall Experience
We love this location! Everyone is sweet and helpful. The staff is knowledgeable and efficient!Elizabeth B. | First Impressions
Mr butler is greatSolomon T. | Overall Experience
Wonderful experiencesLUIS C. | Overall Experience
Thank you for your many years of service. The location at 230 West 230rd Street in the Bronx, New York was a convenient and well managed facility for the storage of my professional materials. Unfortunately, the location was not able to provide a large enough room to store my needs at this time. I presently had the largest rooms available. Thank you for your service.LYDIA G. | Overall Experience
El cliente no dejó un comentario.BERNADETTE S. | Overall Experience
The staff and facility were both helpful and clean I was surprised that when we moved our furniture there was hardly to no dust at all on the furniture that was a big help in the move not that much cleaning had to be done and I definitely would recommend this facility to my friends thank you for being thereJohn R. | Overall Experience
El cliente no dejó un comentario.daisy p. | First Impressions
El cliente no dejó un comentario.ANTONIO L. | Overall Experience
GREAT VALUE AND CUSTOMER SERVICEPedro Augusto M. | First Impressions
My credit card information was charged for someone else's storage unit. They never explained what happened to me and didn't follow-up about how my card was used despite multiple calls.Olivia A. | Overall Experience
El cliente no dejó un comentario.YANIEL M. | Overall Experience
El cliente no dejó un comentario.Darnell T. | Overall Experience
El cliente no dejó un comentario.Joanne G. | Overall Experience
El cliente no dejó un comentario.LETISHA M. | Overall Experience
El cliente no dejó un comentario.PHYLLIS H. | Overall Experience
El cliente no dejó un comentario.Angela T. | Overall Experience
El cliente no dejó un comentario.Derrick D. | First Impressions
El cliente no dejó un comentario.RANDI L. | Overall Experience
I have been using this facility for years and it has remained It's high standards.CAROL G. | First Impressions
Everyone on the staff were great.Melody V. | Overall Experience
El cliente no dejó un comentario.Lourdes R. | Overall Experience