Customer Reviews for U-Haul Moving & Storage of Quail Springs

6,356 comentarios

721 W Memorial Rd   Oklahoma City, OK 73114
(Btwn Western & Santa Fe 1/4 mile East of Western)

(405) 751-2525

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 751-2525

721 W Memorial Rd
Oklahoma City, OK 73114
(Btwn Western & Santa Fe 1/4 mile East of Western)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Customer service wasn't good

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ty J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nathan V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

Everything was great

Troy T. 
Clasificación:
5.0

Friendly and fast

Thad D. 
Clasificación:
1.0

Allow a few extra miles. No particular mapped route was given to me and I ended up having to pay for mileage because I went the obvious I-40 route. Closest route! Easiest route without tolls. But yet it caused me to go over on mileage by 9 miles and the fact is, I went directly from my home to my destination which was directly on the route back to uhaul. And still!!!!, I went over on mileage. I ask about it and the lady was very rude! She ask if I made many potty break stops. Not funny at all!

Vickie H. 
Clasificación:
5.0

Customer service was excellent and friendly! Wouldn't change a thing.

Mark D. 
Clasificación:
4.0

Couldn't give me a good reason to refund my money. Used the truck 3 days and got charged for 6. This is a crime.

William F. 
Clasificación:
5.0

We rented three vans and the transactions were handled promptly and professionally. The agents were very friendly and helpful and the vans were clean and in good condition.

TONY F. 
Clasificación:
5.0

Always responsive, courteous and professional. They're very knowledgeable of the equipment and provide excellent service. .

Grant N. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

leslie P. 
Clasificación:
4.0

Every time the truck was turned off, it became very difficult to start the engine again. The steering wheel was locked and the key would not turn to start. This issue almost prevented our making use of the uhaul vehicle. Having known this problem in the 1970s I was able to deal with this problem. Every start was a minute or so of getting the steering wheel into the position to release the lock on turning the key.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt T. 
Clasificación:
5.0

Dropped off at night, so just followed the instructions on the phone. Quick and easy. No hassle. It was better and easier than I thought it would be. Gracias

LARRY M. 
Clasificación:
5.0

Great customer service, quick and helpful for my first rental experience!!

audrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

tami S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L. 
Clasificación:
5.0

Keep up the good job

richard F. 
Clasificación:
5.0

This is by far my favorite location. I've never had a bad experience here, but have had plenty at other locations around the OKC metro. The staff is friendly and helpful and the equipment has always been in good shape. I will use this location exclusively even if it means driving out of my way.

JOSH O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
1.0

Terrible customer service. Extremely disappointed, I'll probably never use this company again.

Kevin C. 
Clasificación:
5.0

The ladies were professional and friendly. Have used this facility's services several times and have never been disappointed. Gracias.

REBECCA Y. 
Clasificación:
5.0

I needed to change the type of trailer that I rented after the initial transactions. Candace (I don't know her last name) was awesome.

Lawry L. 
Clasificación:
5.0

All your employees that we dealt with from start to finish were excellent. Friendly. Professional, Helpful. I had the pleasure of having Valerie working with us when we first came there and when we closed out. She is Great to work with and hard working as well as Ryan and the other ladies .

Shari K. 
Clasificación:
4.0

I appreciate the GM and team because they went out of their way to get me a 10 foot truck. Thank you again team memorial!

John M. 
Clasificación:
5.0

Everything was great! Friendly and professional staff.

Diana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

Perfect

Birehane D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly C. 
Clasificación:
3.0

Wait is to long for service

GARVAN N. 
Clasificación:
5.0

Loved every part of it! Friendly staff, available equipment, convenient hours, easy pick up and return process. Definitely my go-to place for rentals!

Gerald H. 
Clasificación:
4.0

Great services.

Margaret W. 
Clasificación:
4.0

Lower prices for seniors.

Gay Ann L. 
Clasificación:
5.0

People was very pleasant

Douglas H. 
Clasificación:
4.0

El cliente no dejó un comentario.

BLAKE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

lachrisha M. 
Clasificación:
5.0

This location is great. Always has the equipment we need and the employees are friendly and helpful.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cosette W. 
Clasificación:
5.0

The back door was a little hard to deal with but over all everything was fine.Thank you Carl

carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Justice B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

Quick check in and hook up, no equipment problems and fast check out. The people are friendly and qualified. I wish Walmart were as efficient!

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

eli D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nate M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

The only thing I would add is to clean the windshield. I couldn't reach it.

Melanie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samantha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULJOSEPH JR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathasha W. 
Clasificación:
2.0

It was a huge deal to get the truck checked in after hours. Finding the barcode to prove I was at right location was damn crazy. At least put a large sign showing where it is. It wasn't by the key drop off. $20.00 is very sad to make us do your job. I am a long time customer and will think twice about using your sorry ass

Jeff P. 
Clasificación:
5.0

Candice was very informed and helpful.

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco S. 
Clasificación:
5.0

was impressed by the entire team...from checking out the equipment to checking it back in

Charles R. 
Clasificación:
5.0

I unexpectedly needed to extend my rental time and they were so quick and kind to accommodate that. Extraordinario servicio al cliente

Melissa C. 
Clasificación:
5.0

Vida was such great help! :)

valerie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roberty B. 
Clasificación:
4.0

Pick up was great! The drop off was NOT! I dropped off after hours! It says go to uhauls website and click return however there is no return equipment button like it shows on all the signs. I had to google it, then when I completed it, it says” session timed out immediately”! I attempted 3 times to re-submit it however it stated the same thing “ session timed out! This is a SHIT website! Then it charged me $20 for an after hour return and nowhere did it say there is a charge! Complete bullshit! Won't ever use uhaul again!

TODD C. 
Clasificación:
5.0

Finding a car trailer is difficult in OKC. I could not get a car trailer on the days I needed. Liz did a great job helping me find a trailer on three different days. Gracias.

George A. 
Clasificación:
5.0

Not a thing - service was wonderful!

victoria L. 
Clasificación:
5.0

They made drop off easy and fast 💨 like I needed it to be!!!

kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill L. 
Clasificación:
5.0

Candice makes that store U-Haul needs more workers like her!!!! Amazing customer service

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malek M. 
Clasificación:
5.0

Candace and crew are always fantastic and helpful!

Trip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Great and timely service

Leon B. 
Clasificación:
5.0

Ninguno

Iyabode O. 
Clasificación:
5.0

Always great service from this team!

Gerald E. 
Clasificación:
4.0

Dolly/Furniture pads were not included with the rental as they should've been. It was my fault for not looking before I left, but then when I tried to do the live chat to mention that, I was disconnected from the representative and couldn't get back into the live chat.

Travis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy s.  |  Overall Experience 
Clasificación:
3.0

The employees were slower, less friendly, and less helpful this time around. There are 2 guys who work at this location who are spot on. Super helpful. There are 4-5 girls who are less friendly, slower, and less helpful.

Curtis P. 
Clasificación:
5.0

Refreshments

James Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

karri j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilmer A. 
Clasificación:
5.0

The young lady at the desk knew exactly what she was doing, then helped me hook up the trailer, and I was out of there in less than 20 minutes. When I came back, she helped get the trailer unhitched, and again, I was out of there in less than 10 minutes. Great Service.~~

Thomas R. 
Clasificación:
5.0

Quick and efficient service by qualified, helpful people.

Grant N. 
Clasificación:
5.0

Make sure you tell the customer they are responsible for replacing the fuel used during the rental. That was not explained to me because I thought paying .79 cents per mile would have covered the fuel. It's not a big deal as I only drove a few miles.

Neil B. 
Clasificación:
5.0

Staff was helpful and courteous. Thank you !!

LOUIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan c.  |  First Impressions 
Clasificación:
5.0

Perfect

David W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT S.  |  Overall Experience 
Clasificación:
5.0

Customer Service @U Haul Supercenter @ QUAIL SPRINGS on Memorial Rd in Oklahoma City was SUPERB! I had need for a U Haul Cargo Can for what I thought would be 3-days. But, turns out I needed it longer. When I called U HAUL by phone to request contract extension they were very helpful, patient, attento and responsive to my needs. I would recommend U HAUL to family and friends.

Beverly royal B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dana D.  |  Overall Experience 
Clasificación:
2.0

I called while on the road from Arkansas and I was told I had an outdoor unit . When I arrived I was told their were no units outdoor and I had to get one on the inside , which I didn't want because that was more moving around for my husband . Ok I got the unit and went inside there was a lock already inside , so I kindly went to the front desk to return the one I purchased one lady told me I could . I stood in the long line to only be told I couldn't and the lock didn't belong to me ( she was very rude. ) ok I gave the lock back , I proceeded to my unit where another worker told me they had unit outside for the size I wanted . At the end of this all I was frustrated , irritated and tired . I most def won't use this place again .

NATISHA J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KHALIFA K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia W.  |  First Impressions 
Clasificación:
5.0

Extremely helpful staff. Made trip finish very smooth even under the conditions of the bad weather. 

Michael P.  |  First Impressions 
Clasificación:
5.0

Extremely helpful!

Billie W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N.  |  First Impressions 
Clasificación:
5.0

Amazing staff! So nice and clean! Staff went above and beyond for customers!

jorja s.  |  Overall Experience 
Clasificación:
4.0

Great communication and reminders for rental fees

cartelyou e.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Shanon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D.  |  First Impressions 
Clasificación:
4.0

I did have bad experience with your call center who didn't have my reservation setup and got my personal info on my debt card this has me very upset!

Floyd W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chance P.  |  Overall Experience 
Clasificación:
5.0

Everyone was always helpful and knowledgeable about my needs and wants. Will be back when I need your service.

bobby w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gayle L.  |  Overall Experience 
Clasificación:
5.0

Ryan and his team are top notch. They always took care of anything I needed.

Austin V.  |  Overall Experience 
Clasificación:
5.0

Great ladies in the office, big help

amber w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscillia S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMMY A.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

D ANDREA M.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Staff is veer friendly. Definitely recommend!

Tori C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

james s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KURT R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Deanna M.  |  First Impressions 
Clasificación:
5.0

Carol took time to show me my new space and to demonstrate how to activate and deactivate the alarm on my unit. Very friendly staff, a pleasure to work with.

Tim M.  |  First Impressions 
Clasificación:
5.0

They were very helpful and professional

Samantha B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

margret O.  |  First Impressions 
Clasificación:
5.0

Nice Crew

Eveline G.  |  First Impressions 
Clasificación:
4.0

I used this facility for over seven years. Fantastic customer service. I would give this a five-star rating if my unit had been accessible after hours.

ANDREA R.  |  Overall Experience 
Clasificación:
5.0

Everyone is always nice never had any problems

Honeycomb M.  |  Overall Experience 
Clasificación:
5.0

Very nice facility. Friendly and helpful staff. Seems secure and was very clean.

Mark P.  |  First Impressions 
Clasificación:
5.0

Everything went fine, she took the time to give me an excellent orientation to facility, checked card access, etc. it was nice having a "refresher orientation" as a return customer. I have rented storage from this location several times in past 20 years and never disappointed.

DONNIE J.  |  First Impressions 
Clasificación:
5.0

Incredibly good experience at this location. Staff was helpful and quick. A year well spent!

lyiam g.  |  Overall Experience 
Clasificación:
5.0

It does need more parking. So hard sometimes to get to my storage

Jeff P.  |  Overall Experience 
Clasificación:
5.0

Only bad thing is phone number listed is corporate and you can't talk to on site person. UHaul doesn't know true open storage units, I reserved 4 other sites before and they were full. When your 400miles away and UHaul recommends a storage unit and you get there and its full and have drive loaded all over town to find open storage is very bad.

BRENT S.  |  First Impressions 
Clasificación:
3.0

The movers you recommended in Tulsa did not show up on time, over charged and were destructive.

Kimberly T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Natasha W.  |  First Impressions 
Clasificación:
5.0

Great

paul w.  |  First Impressions 
Clasificación:
5.0

A bit pricey but overall excellent

DAVID S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Avery C.  |  First Impressions 
Clasificación:
5.0

This U-haul Moving & Storage of Quail Springs has a manager, Ryan Gibson. who is patient, expert knowledge, kindness, vast experience which he conveys to his staff. This reflects to any customer who enters this facility. I have had to store my entire household for a number of years and service has Always been Excellent. I appreciate old and new staff members for attention to detail. Leadership begins w management and flows to the members of staff. Old staff has moved to upper level positions upon other locations w in Oklahoma City. Thanks Ryan for caring as though I were a member of your U-haul family. I will miss you all. Blessings to all of you. Terri

TERRI S.  |  Overall Experience 
Clasificación:
5.0

Always had great customer service

Melissa R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James L.  |  Overall Experience 
Clasificación:
1.0

When I opened the storage contract on 3/1/21 I PAID for the month of March or you would not have allowed me to put my things in your unit. Then I received 20 calls to pay my bill & I talked to everyone to try to fix it. NOW, I close my account on 8/30/21 & sure enough you charge me for September. I can't get ahold of anyone and the manager who sent this survey is the one who sent the payment notice!!! I need the Quail Springs people to refund my money & fix it so it doesn't happen again!!!! NOW!!!!!

Michelle L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vera S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS G.  |  Overall Experience 
Clasificación:
5.0

Ryan runs a good team

DANA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ALISHA G.  |  Overall Experience 
Clasificación:
5.0

Ryan was extremely helpful and accommodating.

Randy P.  |  Overall Experience 
Clasificación:
5.0

Staff was absolutely amazing. They were friendly and very helpful.

Kimberlyn W.  |  First Impressions 
Clasificación:
5.0

Exceptional service! Friendly staff

kim s.  |  Overall Experience 
Clasificación:
5.0

Overall my experience was great but there are two more logistical things I feel need attention, both in the loading dock area. First one is that the edge of the dock is rough and warn with missing splintered wood and bolts sticking out. This could cause harm to vehicles but for myself it meant snagged jeans and a bruise. Secondly the trailers are parked so close to the dock at times it's hard to access it.

Brenda P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GABRIELLE J.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service experience! Jill Redo-Joseph

jill j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

diamond m.  |  First Impressions 
Clasificación:
5.0

Tha Staff was very helpful and professional. I was assisted with Customer Service by Kyla B. Kyla was very professional, she explained everything to me from rental to storage. I totally appreciate Good Professional Service and Kyla presented that very well. The whole Staff that assisted me with my questions from the inside to the outside was Awesome as well! Thank you, Uhaul Team at 721 Memorial Rd, OKC. Glenda W.

GLENDA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PENPRAPHA W.  |  First Impressions 
Clasificación:
3.0

Thought I was getting an outside unit. Nope inside. Asked for one close to the elevator as both my husband and i are handicapped. NOPE. All the way to the end of a HUGE LONG hallway. Was not happy. Thankfully my apartment supplies extra storage and its right outside my door.

Nicole H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah H.  |  First Impressions 
Clasificación:
3.0

The climate control area was too hot (85 degrees) for the items that I was storing and my unit was right in front of a glass window that faces West. There were also a lot of dead insects on the floor in front of my unit and inside my unit.

Travis N.  |  Overall Experience 
Clasificación:
5.0

Not enough help in the morning

ray s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier B.  |  First Impressions 
Clasificación:
5.0

Everyone was friendly, helpful and efficient. Very impressed.

Elizabeth G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jonna r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexandro S.  |  Overall Experience 
Clasificación:
5.0

Hard working group working there!!

Sherri C.  |  Overall Experience 
Clasificación:
4.0

We dropped off storage items before 10 and access to the storage facility doors were a little confusing. We started to move items in after finally gaining access. We accidentally let the doors close and it was a little after 10pm and when I swiped my access card to get back in the display said something like it was after hours and access denied! I thought it was supposed to be 24hr access? Maybe I'm wrong? Just wanted to let you know.. other than that the place is nice and the equipment is in good shape and the people are friendly

Brian M.  |  First Impressions 
Clasificación:
4.0

Will always use UHaul storage when we bring in a load and have an over abundance of “stuff”.

BEVERLY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth H.  |  Overall Experience 
Clasificación:
5.0

Just started pre moving in and so far im super excited for how easy it is.

Layla D.  |  First Impressions 
Clasificación:
5.0

Yes everything really was good! I had no question or doubt my belongings were safe and well protected from natural elements. The location was good hours of access were awesome. I work m-f and often late and most service businesses just don't set up for those customer needs. Thank you! Keep on!

Claire M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicole H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Monette C.  |  Overall Experience 
Clasificación:
5.0

Great customer service!!! I had an issue with my bank card causing a late fee, but, the staff here helped me out. Much appreciated!!!

JOHN L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL P.  |  First Impressions 
Clasificación:
1.0

Socks

Dareo S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE S.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff that met and exceeded all of my expectations. They took excellent care of me!

Titus C.  |  First Impressions 
Clasificación:
5.0

Rented a climate-conrrolled unit for over 4 years while living out of state. Never had any issues or concerns with Quali Springs U-Haul.

Jay S.  |  Overall Experience 
Clasificación:
5.0

great service

Ralph D.  |  First Impressions 
Clasificación:
2.0

Units reserved on website we’re not available.

James H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lillian F.  |  Online Move In 
Clasificación:
2.0

The facility is ok. However, as far as the staff goes, the right hand doesn’t know what the left hand is doing.

LINDA C.  |  Overall Experience 
Clasificación:
5.0

Very nice

Honeycomb M.  |  First Impressions 
Clasificación:
5.0

Nice and very Helpful

Honeycomb M.  |  Overall Experience 
Clasificación:
5.0

I love your u-haul location. We have used your trucks and climate controlled rooms quite a few times since 2013. We've ALWAYS been given the best and professional service. Your parking lot is most spacious. You have ramps to back right up to. The employees have always been so nice. The manager Ryan Gibson is so nice and professional. Alyssa is so sweet. She is super nice and professional as well. I hope she will be made aware of what an asset she is. I highly recommend this location to anyone needing a storage unit or truck to rent. It's super clean. Always have a lot of supplies in stock too. Even the restroom is spotless next to the elevator. Keep up the great work! ¡Gracias!

BRIAN B.  |  Overall Experience 
Clasificación:
5.0

Thank you very much Please give Carol a raise she is amazing.

YOLANDA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Artricia V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia M.  |  First Impressions 
Clasificación:
5.0

The young woman that helped us, “Miss UHaul”, was great!! Fantastic at her job and great attitude.

ROY D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan C.  |  First Impressions 
Clasificación:
4.0

They don't prorate the units which I feel is poor business ethics. I paid for entire month that I won't need becaise I moved out on the 8th. I asked if the balance could be transferred to a truck they said no it's two different system. Next time I will go with Ryder without a doubt.

lashawn d.  |  Overall Experience 
Clasificación:
5.0

Candice assisted me. Best service I have had in a long, long time. She was helpful, pleasant and efficient.

Elizabeth D.  |  First Impressions 
Clasificación:
4.0

A confirmation screen said, 'A complimentary lock will be left inside the unit...' There was no lock. I left only a few items inside the unit, unlocked. There has been poor roads because of weather, and I've yet to return with more items. But thanks for the super easy online setup!

Neil P.  |  Online Move In 
Clasificación:
4.0

Staff at the location on West Memorial was awesome.

lashawn d.  |  First Impressions 
Clasificación:
5.0

The staff who helped me were very friendly.

Tyren C.  |  First Impressions 
Clasificación:
5.0

Excellent Experience! Staff is very well trained, helpful and friendly! Couldn't ask for more!

karl L.  |  Overall Experience 
Clasificación:
2.0

The staff was very unfriendly and I believe to be possible on drugs to go into detail would take two pages but this just isn’t about the staff they charge around $200 a unit on my 10•20 and only provide one tiny little energy efficient swirl bulb in the very front corner next to the door that you can only run 15min at a time at them pices of charge should be provided with a better experience

SCOTT K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jeanne g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantay H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Micheline P.  |  Overall Experience 
Clasificación:
5.0

My only complaint was there was someone who was there almost daily with one of uhaul's big truck unloading random junk. It wouldn't have bothered me except that he took up so much of the loading/unloading dock.

Rafael H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa s.  |  First Impressions 
Clasificación:
5.0

Ryan is always very accommodating and helpful.

norman g.  |  First Impressions 
Clasificación:
5.0

I had no problems at all

Honeycomb M.  |  Overall Experience 
Clasificación:
5.0

The staff is always friendly and helpful. They have always given me the best customer service. Ryan and his staff are the best.

Annette H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AMOS N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

erin l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA E.  |  Overall Experience 
Clasificación:
5.0

Very happy with the staff at this location.

Ken W.  |  First Impressions 
Clasificación:
5.0

We had gone to put things in storage and they didn’t give us 24 hour access even tho the store was a 24 hour store.

Charles C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicole B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Yonika B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wyla J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bert B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mark s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

adrina g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

APRIL S.  |  Overall Experience 
Clasificación:
5.0

Return was a breeze. Truck felt like it had no nada huhuh none shocks.

Beverly W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeryme M.  |  Overall Experience 
Clasificación:
5.0

I dealt with the same person this time as last time, Nathan, and he was great again. The month of free storage when you rent a truck is real. Nathan was very helpful, good mixture if professional but friendly and easy going with all my questions.

Lee B.  |  Overall Experience 
Clasificación:
5.0

UHaul has a variety of storage types and vehicle rentals. UHaul is also reasonably priced.

carmelita b.  |  Overall Experience 
Clasificación:
5.0

I did mark the hours Convienent however they should be open later on the weekend. We have used this location 3x because of the customer service. Gracias

Kim I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN T.  |  Overall Experience 
Clasificación:
2.0

The unit they gave me had a lock so I had to go back to take it off. Then I open it and there is a crate of dolly's in it. I got a card to turn off the alarm but there wasn't an alarm system. Just unorganized. Also, I called earlier and reserved a unit and they said I didn't have a reservation.

Braden D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia R.  |  First Impressions 
Clasificación:
5.0

The van ran great, the auto transport was easy to set up and everyone I spoke with was helpful.

Greg M.  |  First Impressions 
Clasificación:
5.0

We only closed unit because we moved. This is a great place!

Derek H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

verna t.  |  Overall Experience 
Clasificación:
5.0

Great service

Lawana J.  |  First Impressions 
Clasificación:
5.0

Margo was great working with. She is an asset to the U-Haul family. I wished everyone I came in contact with for this move from Florida to Oklahoma was as thoughtful and caring as Margo.

Dwayne P.  |  First Impressions 
Clasificación:
5.0

Representative was very helpful.

RANDY P.  |  First Impressions 
Clasificación:
5.0

NATE IS ALWAYS EXCELLENT

DANA B.  |  First Impressions 
Clasificación:
5.0

It is probably the most beautiful storage facility I have ever used. Clean, well-lighted, and the staff provided outstanding service from day one!

Brian B.  |  Overall Experience 
Clasificación:
5.0

Nice place! Will use again in the future. Staff is by far the best.

Deborah S.  |  Overall Experience 
Clasificación:
5.0

Margo was very helpful getting me a storage unit!

Jon F.  |  First Impressions 
Clasificación:
5.0

Very nice and courteous people at this location

ROBERT A.  |  Overall Experience 
Clasificación:
4.0

I was satisfied.

Da'Quano H.  |  First Impressions 
Clasificación:
5.0

I have done ALOT of business here. It is still one of the best Uhauls....I wish they would go back to the free 10*20 for those of uabthat are loyal

dana b.  |  First Impressions 
Clasificación:
5.0

We have used the uhaul storage facility multiple times and have had no issues. Staff is friendly and always helpful if you need them. Extraordinario servicio al cliente

Ramona L.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Ryan F.  |  Overall Experience 
Clasificación:
5.0

Great staff & they're very helpful Ryan is a great manager that will help in any way. Instead of keeping your things they help you get them back if you missed a payment!

Destiny F.  |  Overall Experience 
Clasificación:
5.0

Ninguno

DUSTIN W.  |  Overall Experience 
Clasificación:
2.0

Rented a truck to complete a move-out. Then I find out the front sliding doors did not open. Forced to extend truck rental for second day thinking doors would be fixed. Nope! Two days, no door.

jim j.  |  Overall Experience 
Clasificación:
5.0

A bit expensive

linda f.  |  Overall Experience 
Clasificación:
5.0

The staff at Uhaul of Quail Springs is amazing! I've dealt with them on several different occasions in the last 8 months. Every time they are courteous and very friendly and very helpful.

jaqueline v.  |  First Impressions 
Clasificación:
5.0

I received very professional service, the representative was very knowledgeable and had very good customer service. I am very pleased, I will return if necessary. Gracias.

Alice S.  |  First Impressions 
Clasificación:
5.0

The employees were informative and made my move stress-free

Minh P.  |  First Impressions 
Clasificación:
4.0

On hand staff were extremely helpful.

john s.  |  First Impressions 
Clasificación:
5.0

Service was great

Linda H.  |  First Impressions 
Clasificación:
5.0

Service great

David P.  |  Overall Experience 
Clasificación:
5.0

Storage facility was clean. The assistance of staff went well

Mekaila C.  |  First Impressions 
Clasificación:
5.0

Great service!

Steven A.  |  First Impressions 
Clasificación:
5.0

Keep up your great work job!

SANDRA S.  |  Overall Experience 
Clasificación:
5.0

SO COMPLETE WITH THE SERVICE OF EMPLOYEE AND FOR U HAUL TREATMENT

William B.  |  First Impressions 
Clasificación:
5.0

Awesome so amazing

Michael S.  |  First Impressions 
Clasificación:
5.0

I would use this location again.

Patricia G.  |  Overall Experience 
Clasificación:
4.0

Very courteous, helpful and smiling

Patricia G.  |  First Impressions 
Clasificación:
5.0

Easy - fast and friendly.

Sami n.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely helpful and the rental/storage/recycling process could not have gone more smoothly.

Gary M.  |  Overall Experience 
Clasificación:
5.0

*

LAURIE P.  |  Overall Experience 
Clasificación:
5.0

Excellent service and staff!

hostmyer c.  |  Overall Experience 
Clasificación:
5.0

The service was beyond my expectations, swift and professional. I highly recommend !

Franck I.  |  First Impressions 
Clasificación:
5.0

very good service, and very knowledgeable employees.

BONNIE T.  |  Overall Experience 
Clasificación:
4.0

Personnel were both helpful - friendly and courteous. A malfunction of the computer caused us to make an additional trip to the facility. Employees did their best to make it a pleasant experience.

Leo P.  |  First Impressions 
Clasificación:
5.0

Service was professional, courteous, and efficient. Highly recommend

DWYLA W.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful...

Shane P.  |  Overall Experience 
Clasificación:
5.0

Received a free month with a Uhaul rental, much needed. Simple and easy staff to deal with.

CHRIS W.  |  Overall Experience 
Clasificación:
5.0

I rented several units at this facility for the past 8 years. I was always happy with staff and their assistance whenever I had a problem. If I need a storage unit in the future, I would rent at this

JILL H.  |  Overall Experience 
Clasificación:
5.0

Thank you for your help

ricardo r.  |  Overall Experience 
Clasificación:
5.0

We moved from Canada and rented a trailer and wasn't expecting a free locker for the month.

HOMER C.  |  Overall Experience 
Clasificación:
5.0

Ryan and his staff are great and helped ease stress during our move.

Todd S.  |  Overall Experience 
Clasificación:
5.0

I had a storage space for 2 years at this location and rented trucks a few times as week. And, Ryan and his staff were very professional, quick to resolve any questions of issues, etc.

RACHEL E.  |  Overall Experience 
Clasificación:
4.0

The dang alarm goes off all the time, even if you use your card and it acknowledges you. It is very clean and the staff is friendly.

Garry C.  |  Overall Experience 
Clasificación:
5.0

Ryan and his staff reserved a storage unit on short notice and even provided a 2nd unit the day of the move when we realized we had more stuff than we thought. This was the easiest part of our move.

Todd S. | Reservación
Clasificación:
5.0

The staff there was very friendly and professional. Facility is clean, and plenty of room to navigate the large truck around.

Charles B. | Reservación
Clasificación:
5.0

Excellent service. I can recommend to everyone.

Dinesh S.  |  Overall Experience 
Clasificación:
5.0

Great service!!

Tim L. | Reservación
Clasificación:
2.0

Switched trucks for their convince due to needing service. The truck stunk of cigarette smoke. Truck hadn't been cleaned. Ashes, sticky, & wrappers everywhere. Drop off 16 miles away closer 3 miles

Coutney P.  |  Overall Experience 
Clasificación:
5.0

There is many iother storage places, including one branded U-haul, closer to where I needed, but Quial Springs was chosen because they have elevator in their environmentally controled storage that has

Michael J. | Reservación
Clasificación:
5.0

Friendly, professional, & knowledgeable. Thanks

Debra C. | Reservación
Clasificación:
5.0

Very nice people, clean facility and excellent service.

Thomas K.  |  Overall Experience 
Clasificación:
5.0

Would rent a unit here again.

Jill W.  |  Overall Experience 
Clasificación:
5.0

had storage space for 5 years, convenient online pay, never any issues, helpful staff, clean and cool environment for my valued items.

JL J.  |  Overall Experience 
Clasificación:
5.0

Great experience! Very helpful staff!!

Bryan marshall W.  |  Overall Experience 
Clasificación:
4.0

Satisfied with the service at this location.

Mary L.  |  Overall Experience 
Clasificación:
5.0

Awesome experience

preston c.  |  Overall Experience 
Clasificación:
4.0

Ninguno

CYNTHIA L.  |  Overall Experience 
Clasificación:
5.0

everyone was helpful

Benny J.  |  Overall Experience 
Clasificación:
4.0

We rented a climate controlled unit. The facility was kept neat and clean. No problems with the unit. Friendly staff.

Kimberly C.  |  Overall Experience 
Clasificación:
5.0

I had outside unit several years and never a problem. The secure card entry system works great. I've had climate control unit also in the past and they provide carts to move stuff to the dock, A++

DONNIE J.  |  Overall Experience 
Clasificación:
4.0

Great climate contolled facility.

GWENDOLYN B.  |  Overall Experience 
Clasificación:
5.0

Thank You !

Donald k.  |  Overall Experience 
Clasificación:
5.0

Great experience

Gale C.  |  Overall Experience 
Clasificación:
5.0

Ryan has a good team. The layers is security attracted us to use the facility to store sensitive records until they could be destroyed.

KERRY C.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful!

diana d.  |  Overall Experience 
Clasificación:
4.0

No comment

YOLANDA D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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