El cliente no dejó un comentario.JUDITH B.
Customer Reviews for U-Haul Moving & Storage of Quail Springs
Oklahoma City, OK 73114
(Btwn Western & Santa Fe 1/4 mile East of Western)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Seth H. | Overall Experience
I'm giving a shout out to Ryan Gibson who sent me on my way in only a few minutes and to the friendly and helpful young man (I'm sorry I don't have his name) who greeted me quickly upon my return. Great customer parking on site is a bonus!Brent O.
Just started pre moving in and so far im super excited for how easy it is.Layla D. | First Impressions
El cliente no dejó un comentario.Bridget T.
Great customer service, thank you!Eva L.
I was previously given a quote by call center that was considerably lower than final payment. Could not find quote on my account. Employee at Quail Springs had no concern to help me find it. Poor customer service in that respect. You can bet the next time ,if there is a next time, I will photogragh quote!JON E.
Tire pressure was off when I picked it up and the tire check system kept reading low pressure.Brian S.
The guy who greeted me at vehicle drop off was very friendly and polite. He got the truck checked in quickly and apologized for the poor experience I had at the Midwest City location, after I had told him about their terrible customer service.CHRISTOPHER M.
Yes everything really was good! I had no question or doubt my belongings were safe and well protected from natural elements. The location was good hours of access were awesome. I work m-f and often late and most service businesses just don't set up for those customer needs. Thank you! Keep on!Claire M. | Overall Experience
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Nicole H. | First Impressions
El cliente no dejó un comentario.Larry E.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.Monette C. | Overall Experience
Great customer service!!! I had an issue with my bank card causing a late fee, but, the staff here helped me out. Much appreciated!!!JOHN L. | First Impressions
Terrible all around . Charged me extra and didn't notify me, at all. I DO NOT recommend U-Haul to anyone.JULIA S.
The attendants were prompt and efficient. We turned in the truck they checked the data and processed the finally payment differences and we were out and on our way in less then 15 minutes.TRAVIS R.
El cliente no dejó un comentario.GERALD C.
El cliente no dejó un comentario.RAHUL C.
El cliente no dejó un comentario.Lance M.
El cliente no dejó un comentario.Gerald J.
El cliente no dejó un comentario.RONALD N.
A/C did not work in vehicleJAMES S.
El cliente no dejó un comentario.Robert A.
This is the nicest U-Haul facility we've ever used. The staff was very nice, and it was pleasant to see the owner actually running the business. Even though power went off as I was paying, the staff adapted seamlessly, and we were not delayed by that at all.Michael W.
Keep up the good work. Friendly staff very helpfulSHONNA G.
Great service!Ermias W.
Nothing I can think of at this time.Jesse A.
Loved the opportunity to have 2 hours of labor along with the UHaul. We picked Patriot Movers and they were great!!!Farren M.
El cliente no dejó un comentario.WOUSLY E.
Your prices are too high. $200 is too much for one day and 130 milesTerry J.
El cliente no dejó un comentario.CAROL P. | First Impressions
El cliente no dejó un comentario.James B.
Candice went above providing great customer service. Ms. FranklinEDSENNA F.
Quick and professional. I was directed here by a very knowledgeable person from uhaul on NW Expressway. I called them cause they were closer, but didn't have what I needed.ANNIE K.
I had ordered moving blankets and a utility dolly with the truck, none of which was actually included in the truck. Those charges were removed from my total in the end, but I still needed them to completely my move without messing my back up, but now i've got a Chiropractic appointment this weekendGeoffrey L.
Everyone was courteous and helpful! I had rented a truck from another location. When I went to pick it up, it was not available because the previous customer had not returned it. I went to the Memorial location and they helped me get a truck. It may not have been the same size as I needed, but they were great.RICHARD S.
Kylen whitehorn is spot on with customer service...I would definitely recommend service with him.KRISTINA S.
Very friendly and helpfulMichele S.
The ramp was broke and unusablejohn A.
rental unit had a flat tire when i picked it up they just told me to call roadside asst, to get it fixed. this made me running behind because the unit was not ready bad experienceGEORGE M.
El cliente no dejó un comentario.ashley L.
The staff was rude and very disorganized. We couldn't find the drop off box for the key, since we were told it was in a different location. When they called to get the key the next morning 2 people I spoke with on the phone and at drop off were very rude. I will not be using this location again. Worst experience.donald C.
SocksDareo S. | Overall Experience
El cliente no dejó un comentario.Daren K.
El cliente no dejó un comentario.Paul L.
Gave us a Trailer that had a large bubble on the tire so they brought two new tires and said the passenger side had a bearing out and would be very dangerous to take the trailer out on the road. They came and got the trailer and sent us to Midwest City to get another one and the guy would not give us another one without a trade-in. We were suppose to be 500 miles down the road and now all our stuff is on the truck and we have to sleep on concrete floors with two cats.LAWRENCE B.
Great experience!JACE W.
Fix the front end of the truck we drove. It was unsafe for the road. My husband is a mechanic and deputy and would have put the truck out of service.DONNA M.
El cliente no dejó un comentario.ANNE S. | Overall Experience
The staff in 13330 N Rockwell Ave, Oklahoma City, OK 73142ï¼Œ attitude was very scurviness, sent me away in order to off duty immediatelyZhengyan Z.
El cliente no dejó un comentario.Walter A.
The check in guy argued with me about the gas when I filled it to what they said it needed and he still charged me for more gas. Also I didn't even open the pads and I returned them in the bag and he wouldn't credit for them. Also when I reserved it I reserved an appliance dolly and when I went to pick up vehicle they didn't have one. I had to go to Home Depot to rent one. This was the most unprofessional treatment I have ever received from a uhaul. Not pleased and most definitely will never rent from this site again.Chase W.
El cliente no dejó un comentario.Shannon W.
El cliente no dejó un comentario.Troy W.
Rented a motorcycle trailer and the lock pin for the ramp was not operational on one side and needs repair. Other than that, trailer was great.TIMOTHY R.
Very friendly staff that met and exceeded all of my expectations. They took excellent care of me!Titus C. | First Impressions
El cliente no dejó un comentario.Anthony P.
El cliente no dejó un comentario.CHAUNTEE T.
one of the tires on this truck was obviously bad when I got the vehicle. That tire blew out while driving. You should have a tire check as part of the check in process.MARK F.
Rented a climate-conrrolled unit for over 4 years while living out of state. Never had any issues or concerns with Quali Springs U-Haul.Jay S. | Overall Experience
great serviceRalph D. | First Impressions
El cliente no dejó un comentario.Carolyn H.
We needed little bigger signboard by the keys drop box other than that excellent ðŸ™Sudarshanam N.
El cliente no dejó un comentario.MICHAEL P.
Was helped immediately.COLE H.
El cliente no dejó un comentario.BYRON C.
Units reserved on website we’re not available.James H. | First Impressions
My attendant was excellent!Paul C.
El cliente no dejó un comentario.WAYNE A.
El cliente no dejó un comentario.Adrienne L.
I arranged for 1 UBox on a self pickup / deliver trailer thinking I would have both for 30 days away from the facility but learned during pickup that the trailer could only be out for 2 weeks. Turned out not to be a problem but would have liked to have seen word of tha while making the reservation.Daniel N.
I have used U-Haul several times in Edmond, New Orleans, Albuquerque, Illinois, California. This U-Haul place needs better MANAGEMENT. When I arrived to get my truck on Sunday morning at 9:00 am there was one employee working there. There was a line. He had to check people in, get their payment, then go get their truck. He needed other employees there to help him. Because he was so overwhelmed, he forgot to load my boxes, blankets and dolly on the truck that I had reserved and paid for. I had to come back in my car to get the boxes, dolly and blankets. The dolly would not fit in my car. While I was there the MANAGER, had arrived late to work in tight, leather pants with black high heels. She looked like she had just come from the club. Why wasn't the MANAGER there at work on time? Why did the MANAGER only schedule one employee at a busy time? Later, when I returned my truck, she had changed clothes, had on tennis shoes. The employee who helped me return the truck was very apologetic about my terrible experience. He took good care of me when I brought the truck back. He said that because of the people getting $600 a week from the government, that it was hard to find employees, so that helped me understand the situation better and helped me see that socialism doesn't work. People would rather get a hand out than work. So, then we can't get the products and services we need. My rant is over. I will still continue to use U-Haul, but the one I used this time needs some attention. I in no way blame the employee for my terrible experience. I blame MANAGEMENT, who was late to work and did not schedule enough employees for the morning I was there. I hope the MANAGER, gets better training about appropriate dress at work, managing the store better, getting to work on time and whatever else she needs training on to make that store a better place. Worst U-Haul experience ever and I Blame MANAGEMENT, not the employees.Kristin M.
Staff was friendly, courteous and very helpful.Michael S.
The staff at the location was very friendly and helpful while assisting me with my needs for the rental.Ronnie S.
El cliente no dejó un comentario.Linsey D.
El cliente no dejó un comentario.John F. | First Impressions
El cliente no dejó un comentario.LAPRICE S.
El cliente no dejó un comentario.Marilyn L.
El cliente no dejó un comentario.Andrew H.
One of the2 tail gate locks was missing a half.Robert C.
El cliente no dejó un comentario.Crystal H. | First Impressions
Place an easily identifiable sign for the key drop and return parking that is well lit for night returnsCHAISE R.
El cliente no dejó un comentario.Lillian F. | Online Move In
The facility is ok. However, as far as the staff goes, the right hand doesn’t know what the left hand is doing.LINDA C. | Overall Experience
El cliente no dejó un comentario.Patrick F.
Stay courteous and friendlyBeverly T.
El cliente no dejó un comentario.Anthony W.
El cliente no dejó un comentario.Tylicia R.
El cliente no dejó un comentario.DEBORAH M.
Always have given me great serviceJOHN C.
I have been using uhaul for years and years.never had a bad experience. The equipment is always top notch,and workers are very knowledgeable and helpful.Bobby C.
El cliente no dejó un comentario.Brad H.
El cliente no dejó un comentario.Jess H.
El cliente no dejó un comentario.LAURENCE L.
Very efficient process, friendly staff, clean and functional equipment! Great job!victor M.
El cliente no dejó un comentario.ROSANA P.
Good experience.RICKY B.
If a reservation is made and the requested vehicle isn't available, customers should not have to pay to use a larger, more expensive vehicle because one was not made available in advance of the reservation.Edward S.
Nicest location I've dealt with!STEVEN G.
The worse experience ever. I try renting a tow dolly in Stillwater, Oklahoma I was told that if I did not have an online reservation I could not walk and rent one. I then when online to rent one and was told that there was one available in Edmond Oklahoma when we drove down there they told me that they were only for Edmond people (wow). Then I received a call from uhual customer service and was told to go an pick it up to the address above which they were wonderful . It was like a scary movie with a good end. But I would never recommend uhaul to anyone not even my worse enemy. GraciasJOSE T.
El cliente no dejó un comentario.BARBARA P.
El cliente no dejó un comentario.jeff B.
El cliente no dejó un comentario.GARY C.
The person that attended us was extremely helpful and very nice.ROSANA P.
El cliente no dejó un comentario.Kimberly M.
El cliente no dejó un comentario.Richard B.
Excellent service. Excellent experience.Thomas M.
Very niceHoneycomb M. | First Impressions
Nice and very HelpfulHoneycomb M. | Overall Experience
I love your u-haul location. We have used your trucks and climate controlled rooms quite a few times since 2013. We've ALWAYS been given the best and professional service. Your parking lot is most spacious. You have ramps to back right up to. The employees have always been so nice. The manager Ryan Gibson is so nice and professional. Alyssa is so sweet. She is super nice and professional as well. I hope she will be made aware of what an asset she is. I highly recommend this location to anyone needing a storage unit or truck to rent. It's super clean. Always have a lot of supplies in stock too. Even the restroom is spotless next to the elevator. Keep up the great work! ¡Gracias!BRIAN B. | Overall Experience
The lady didn't explain what we were suppose to do when we returned the truck except where to put KeysSHELLI L.
I believe the person who assisted me was Candice. She was awesome to deal with and was incredibly professional. Will recommend this location without reservation.Greg I.
El cliente no dejó un comentario.MATTHEW F.
El cliente no dejó un comentario.EDWARD K.
already the best how do you improve ?Ronald N.
I was denied at 3 locations before this place took the rental backDENNIS G.
Thank you very much Please give Carol a raise she is amazing.YOLANDA S. | Overall Experience
El cliente no dejó un comentario.Artricia V. | Overall Experience
El cliente no dejó un comentario.Cecilia M. | Overall Experience
El cliente no dejó un comentario.Cecilia M. | First Impressions
The young woman that helped us, “Miss UHaul”, was great!! Fantastic at her job and great attitude.ROY D. | First Impressions
El cliente no dejó un comentario.Alan C. | First Impressions
They don't prorate the units which I feel is poor business ethics. I paid for entire month that I won't need becaise I moved out on the 8th. I asked if the balance could be transferred to a truck they said no it's two different system. Next time I will go with Ryder without a doubt.lashawn d. | Overall Experience
Candice assisted me. Best service I have had in a long, long time. She was helpful, pleasant and efficient.Elizabeth D. | First Impressions
A confirmation screen said, 'A complimentary lock will be left inside the unit...' There was no lock. I left only a few items inside the unit, unlocked. There has been poor roads because of weather, and I've yet to return with more items. But thanks for the super easy online setup!Neil P. | Online Move In
Staff at the location on West Memorial was awesome.lashawn d. | First Impressions
The staff who helped me were very friendly.Tyren C. | First Impressions
Excellent Experience! Staff is very well trained, helpful and friendly! Couldn't ask for more!karl L. | Overall Experience
The staff was very unfriendly and I believe to be possible on drugs to go into detail would take two pages but this just isn’t about the staff they charge around $200 a unit on my 10•20 and only provide one tiny little energy efficient swirl bulb in the very front corner next to the door that you can only run 15min at a time at them pices of charge should be provided with a better experienceSCOTT K. | First Impressions
El cliente no dejó un comentario.jeanne g. | Overall Experience
El cliente no dejó un comentario.Chantay H. | First Impressions
El cliente no dejó un comentario.Micheline P. | Overall Experience
My only complaint was there was someone who was there almost daily with one of uhaul's big truck unloading random junk. It wouldn't have bothered me except that he took up so much of the loading/unloading dock.Rafael H. | Overall Experience
El cliente no dejó un comentario.Alyssa s. | First Impressions
Ryan is always very accommodating and helpful.norman g. | First Impressions
I had no problems at allHoneycomb M. | Overall Experience
The staff is always friendly and helpful. They have always given me the best customer service. Ryan and his staff are the best.Annette H. | Overall Experience
El cliente no dejó un comentario.oliva r. | Overall Experience
El cliente no dejó un comentario.AMOS N. | First Impressions
El cliente no dejó un comentario.erin l. | Overall Experience
El cliente no dejó un comentario.WANDA E. | Overall Experience
Very happy with the staff at this location.Ken W. | First Impressions
We had gone to put things in storage and they didn’t give us 24 hour access even tho the store was a 24 hour store.Charles C. | Overall Experience
El cliente no dejó un comentario.JOHN B. | Overall Experience
El cliente no dejó un comentario.Nicole B. | First Impressions
El cliente no dejó un comentario.Robert L. | Overall Experience
El cliente no dejó un comentario.Yonika B. | Overall Experience
El cliente no dejó un comentario.Wyla J. | First Impressions
El cliente no dejó un comentario.Bert B. | Overall Experience
El cliente no dejó un comentario.Andrea S. | Overall Experience
El cliente no dejó un comentario.mark s. | First Impressions
El cliente no dejó un comentario.adrina g. | Overall Experience
El cliente no dejó un comentario.APRIL S. | Overall Experience
Return was a breeze. Truck felt like it had no nada huhuh none shocks.Beverly W. | First Impressions
El cliente no dejó un comentario.Jeryme M. | Overall Experience
I dealt with the same person this time as last time, Nathan, and he was great again. The month of free storage when you rent a truck is real. Nathan was very helpful, good mixture if professional but friendly and easy going with all my questions.Lee B. | Overall Experience
UHaul has a variety of storage types and vehicle rentals. UHaul is also reasonably priced.carmelita b. | Overall Experience
I did mark the hours Convienent however they should be open later on the weekend. We have used this location 3x because of the customer service. GraciasKim I. | First Impressions
El cliente no dejó un comentario.BRYAN T. | Overall Experience
The unit they gave me had a lock so I had to go back to take it off. Then I open it and there is a crate of dolly's in it. I got a card to turn off the alarm but there wasn't an alarm system. Just unorganized. Also, I called earlier and reserved a unit and they said I didn't have a reservation.Braden D. | First Impressions
El cliente no dejó un comentario.oliva r. | First Impressions
The van ran great, the auto transport was easy to set up and everyone I spoke with was helpful.Greg M. | First Impressions
We only closed unit because we moved. This is a great place!Derek H. | Overall Experience
El cliente no dejó un comentario.verna t. | Overall Experience
Great serviceLawana J. | First Impressions
Margo was great working with. She is an asset to the U-Haul family. I wished everyone I came in contact with for this move from Florida to Oklahoma was as thoughtful and caring as Margo.Dwayne P. | First Impressions
Representative was very helpful.RANDY P. | First Impressions
NATE IS ALWAYS EXCELLENTDANA B. | First Impressions
It is probably the most beautiful storage facility I have ever used. Clean, well-lighted, and the staff provided outstanding service from day one!Brian B. | Overall Experience
Nice place! Will use again in the future. Staff is by far the best.Deborah S. | Overall Experience
Margo was very helpful getting me a storage unit!Jon F. | First Impressions
Very nice and courteous people at this locationROBERT A. | Overall Experience
I was satisfied.Da'Quano H. | First Impressions
I have done ALOT of business here. It is still one of the best Uhauls....I wish they would go back to the free 10*20 for those of uabthat are loyaldana b. | First Impressions
We have used the uhaul storage facility multiple times and have had no issues. Staff is friendly and always helpful if you need them. Extraordinario servicio al clienteRamona L. | Overall Experience
¡Gracias!Ryan F. | Overall Experience
Great staff & they're very helpful Ryan is a great manager that will help in any way. Instead of keeping your things they help you get them back if you missed a payment!Destiny F. | Overall Experience
NingunoDUSTIN W. | Overall Experience
Rented a truck to complete a move-out. Then I find out the front sliding doors did not open. Forced to extend truck rental for second day thinking doors would be fixed. Nope! Two days, no door.jim j. | Overall Experience
A bit expensivelinda f. | Overall Experience
The staff at Uhaul of Quail Springs is amazing! I've dealt with them on several different occasions in the last 8 months. Every time they are courteous and very friendly and very helpful.jaqueline v. | First Impressions
I received very professional service, the representative was very knowledgeable and had very good customer service. I am very pleased, I will return if necessary. Gracias.Alice S. | First Impressions
The employees were informative and made my move stress-freeMinh P. | First Impressions
On hand staff were extremely helpful.john s. | First Impressions
Service was greatLinda H. | First Impressions
Service greatDavid P. | Overall Experience
Storage facility was clean. The assistance of staff went wellMekaila C. | First Impressions
Great service!Steven A. | First Impressions
Keep up your great work job!SANDRA S. | Overall Experience
SO COMPLETE WITH THE SERVICE OF EMPLOYEE AND FOR U HAUL TREATMENTWilliam B. | First Impressions
Awesome so amazingMichael S. | First Impressions
I would use this location again.Patricia G. | Overall Experience
Very courteous, helpful and smilingPatricia G. | First Impressions
Easy - fast and friendly.Sami n. | First Impressions
Everyone was extremely helpful and the rental/storage/recycling process could not have gone more smoothly.Gary M. | Overall Experience
*LAURIE P. | Overall Experience
Excellent service and staff!hostmyer c. | Overall Experience
The service was beyond my expectations, swift and professional. I highly recommend !Franck I. | First Impressions
very good service, and very knowledgeable employees.BONNIE T. | Overall Experience
Personnel were both helpful - friendly and courteous. A malfunction of the computer caused us to make an additional trip to the facility. Employees did their best to make it a pleasant experience.Leo P. | First Impressions
Service was professional, courteous, and efficient. Highly recommendDWYLA W. | First Impressions
Friendly and helpful...Shane P. | Overall Experience
Received a free month with a Uhaul rental, much needed. Simple and easy staff to deal with.CHRIS W. | Overall Experience
I rented several units at this facility for the past 8 years. I was always happy with staff and their assistance whenever I had a problem. If I need a storage unit in the future, I would rent at thisJILL H. | Overall Experience
Thank you for your helpricardo r. | Overall Experience
We moved from Canada and rented a trailer and wasn't expecting a free locker for the month.HOMER C. | Overall Experience
Ryan and his staff are great and helped ease stress during our move.Todd S. | Overall Experience
I had a storage space for 2 years at this location and rented trucks a few times as week. And, Ryan and his staff were very professional, quick to resolve any questions of issues, etc.RACHEL E. | Overall Experience
The dang alarm goes off all the time, even if you use your card and it acknowledges you. It is very clean and the staff is friendly.Garry C. | Overall Experience
Ryan and his staff reserved a storage unit on short notice and even provided a 2nd unit the day of the move when we realized we had more stuff than we thought. This was the easiest part of our move.Todd S. | Reservación
The staff there was very friendly and professional. Facility is clean, and plenty of room to navigate the large truck around.Charles B. | Reservación
Great service!!Tim L. | Reservación
There is many iother storage places, including one branded U-haul, closer to where I needed, but Quial Springs was chosen because they have elevator in their environmentally controled storage that hasMichael J. | Reservación
Servicios adicionales en esta ubicación
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