No improvements, just a comment. My check-in experience at the counter was fast and professional and also when I returned the vehicle. Candice Hernandez and Allysa Chilisa were very helpful.Randy B.
Customer Reviews for U-Haul Moving & Storage of Quail Springs
Oklahoma City, OK 73114
(Btwn Western & Santa Fe 1/4 mile East of Western)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LAWRENCE W.
El cliente no dejó un comentario.ANDREW A.
El cliente no dejó un comentario.ROY C.
El cliente no dejó un comentario.Margaret G.
Thank you very much Please give Carol a raise she is amazing.YOLANDA S. | Overall Experience
everything was great, the equipment did what it was suppose to and the staff was excellent as wellSTEPHEN B.
El cliente no dejó un comentario.CARMENCITA M.
I was charged for dollys and furniture blanets i didnt want, get, or use.Asia S.
El cliente no dejó un comentario.JENNIFER L.
El cliente no dejó un comentario.KATHLEEN A.
Great people that are very friendly and helpful. Would highly recommend to anyone.Jeffery H.
Use people and don't rely on technology or emails for communication because it does not work. This was the worst experience I've ever had with any business, including the 10 + times I've used U-Haul services.BRITTANY R.
Very helpful here. They didnt lie to my face like Phoenix.THOMAS S.
El cliente no dejó un comentario.Mario Y.
El cliente no dejó un comentario.JOHN P.
Manager was great! I was upset because the truck was not ready when promised but he was calm & professional... great job!Tina W.
Nothing, Candice was amazingDEVON M.
Storage could use floor matts LARGE one . Always a pleasure , great service, great team!Dana D.
El cliente no dejó un comentario.Artricia V. | Overall Experience
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.DARA B.
reserved a furniture dolly but was informed in the last minute at the counter that they were running out of it. Had to drive to a different location to get one and put extra mileages.Feng M.
El cliente no dejó un comentario.Cecilia M. | Overall Experience
El cliente no dejó un comentario.Cecilia M. | First Impressions
El cliente no dejó un comentario.FILEMU F.
my $19 van cost $50. I put gas in the tank before returning...was charged for gas anyway. DisappointingDavid C.
It's great. (Went first to store on Hefner Road. Not nice people. Very rude so I left there.)NANCY P.
El cliente no dejó un comentario.MICHAEL F.
Still waiting for refund of billing error. The truck could not physically travel over 10,000 miles in one day.Donald C.
The person who checked me in and hooked up the trailer was very responsive and personable. Very good experience, easy return. I will use this Uhaul whenever I have a trailer or truck need.Michael B.
Nothing! Margo at Memorial helped me out when I really needed it. She also went above and beyond and I will definitely be using uhaul again.Kelli H.
El cliente no dejó un comentario.DAVID K.
I wish I could have used a facility like this in west Wichita to rent the trailer rather than U-haul forcing me to use the convenience store in Kingman to rent. I had to drive right past the center in Wichita on my way to Pratt.Warren F.
Super easy drop off location! The lady was nice and helpful. We didn't inspect the UHaul very well and missed a dent at the top but she was able to pull up previous records and found that it was already there. Very nice of her to do so. But I'll be sure to inspect more throughly next time ðŸ¤¦ðŸ½â€â™€ï¸ASHLEIGH R.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.bob D.
El cliente no dejó un comentario.LAMENIA C.
Remote cashier is wonderful. Keep improving that, especially for repeat customers like me.Michael M.
Showed up after searching for an enclosed drivable van, after waiting 15 minutes our van was given to two other people and no other vans were available. 10+ vans on the lot, but couldn't be used. Had to rent a trailer. Terrible customer service.Jeremy C.
El cliente no dejó un comentario.TRACYE C.
The young woman that helped us, “Miss UHaul”, was great!! Fantastic at her job and great attitude.ROY D. | First Impressions
Margot was wonderful in helping me get all the components I needed.Jonathan L.
El cliente no dejó un comentario.JAVON G.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.Brent M.
El cliente no dejó un comentario.Bonnie G.
El cliente no dejó un comentario.Quaundra J.
They are always so nice and friendly this location Ryan is such an excellent managerRENDA C.
El cliente no dejó un comentario.Alan C. | First Impressions
El cliente no dejó un comentario.RISHI T.
They don't prorate the units which I feel is poor business ethics. I paid for entire month that I won't need becaise I moved out on the 8th. I asked if the balance could be transferred to a truck they said no it's two different system. Next time I will go with Ryder without a doubt.lashawn d. | Overall Experience
The staff is unprofessional and very rude. They were a group of younger workers with no manager in sight which I guess gave them confidence to be rude to customers and use obscene language ! If I didn't already have my storage room for years now and was not such a hustle I would of decided to go use a different location to store my belongings! I will advice the manger to talk to this employees on how to be professionalFatima zahra B.
Very professional and exceeded my expectations. Ryan was very friendly and made sure all my rental needs were satisfied. I will be back again.Jesse A.
I paid my storage fee and moved out a week later. They don't prorate...I'm not happy about it. I'll shop around next time.lashawn D.
El cliente no dejó un comentario.Nicole J.
Great quality service. Very smooth transaction. Vehicle was in great condition. The personnel were friendly and professional.MICHAEL M.
Candice assisted me. Best service I have had in a long, long time. She was helpful, pleasant and efficient.Elizabeth D. | First Impressions
Check in was quick and I was on my way in a breeze. They even had the truck warmed up for me on a very cold day.LADONNA W.
A confirmation screen said, 'A complimentary lock will be left inside the unit...' There was no lock. I left only a few items inside the unit, unlocked. There has been poor roads because of weather, and I've yet to return with more items. But thanks for the super easy online setup!Neil P. | Online Move In
Very friendly and helpful.Lisa C.
Best customer service every time!DEBORAH M.
El cliente no dejó un comentario.ART S.
El cliente no dejó un comentario.albert F.
El cliente no dejó un comentario.DEANN K.
El cliente no dejó un comentario.Steven A.
The truck was junk. It was rough riding, loud, the transmission wasn't shifting correctly, and the engine we like sputter. By far the work U-Haul truck I have driven.CHAD T.
El cliente no dejó un comentario.Ronald S.
Staff was friendly and explained some issues with the locks that I didn't understand.Dale E.
El cliente no dejó un comentario.TIFFANI C.
El cliente no dejó un comentario.JAMALREZA P.
Make payment policy more clear. I was charged up front, then charged AGAIN at the end, and I'm waiting to see if they reimburse me for the first charge. Making that clear beforehand would have saved me time and a headache.Ashish N.
El cliente no dejó un comentario.tina L.
Great jobJanet D.
Your employees were excellent, and the service was too! Thanks, I'll use you again...Harry F.
Loved Carol! She's the very best!JULIE M.
El cliente no dejó un comentario.Asfaha I.
El cliente no dejó un comentario.Daniel K.
Manager Ryan was great !Jon O.
Staff at the location on West Memorial was awesome.lashawn d. | First Impressions
Make sure your workers give straight forward instructions. We were not given any information on what we were to do when we returned the truck. In addition, when we did return the truck, your workers told us â€œjust drop the keys in the slotâ€. So we did. Then we saw the information about what to do BEFORE dropping keys.Michele C.
El cliente no dejó un comentario.Elizabeth W.
El cliente no dejó un comentario.Bruce S.
Truck was great with no problems. Only thing I had a problem with is when I opens the door the smell marijuana was overwhelming. When I turned the truck in the person said they have a few trucks lately with the same problem. Probably just borrow a trailer from a friend if I move again. Now I feel like my furniture smell like it!Timothy T.
El cliente no dejó un comentario.kasope J.
El cliente no dejó un comentario.Gilbert T.
My customer service experience with Great, professional, courteous, polite and yes I would recommend this location ðŸ‘ðŸ½SHARON T.
Train everyone to be as professional and helpful as Martha! She was great.AHMED R.
El cliente no dejó un comentario.Luke S.
El cliente no dejó un comentario.Charles D.
El cliente no dejó un comentario.Jignesh V.
Always great service!Gerald E.
El cliente no dejó un comentario.WILLIAM W.
The lady that was checked us in was great!Mary K.
Truck was filthyKATHRYN C.
El cliente no dejó un comentario.APRIL V.
El cliente no dejó un comentario.DARREN T.
El cliente no dejó un comentario.Scott B.
The staff who helped me were very friendly.Tyren C. | First Impressions
El cliente no dejó un comentario.Joseph F.
El cliente no dejó un comentario.Christopher S.
I do not have any suggestions at this time.DIAMANTE M.
Keep up the good work.David B.
Thank You.Kenneth B.
El cliente no dejó un comentario.PHILLIP S.
El cliente no dejó un comentario.Philip R.
I appreciate the great service - especially from the young man who hooked up and unhooked the trailer. He was very pleasant and professional.John T.
El cliente no dejó un comentario.ROBERT L.
El cliente no dejó un comentario.WILLIAM W.
Excellent Experience! Staff is very well trained, helpful and friendly! Couldn't ask for more!karl L. | Overall Experience
The staff was very unfriendly and I believe to be possible on drugs to go into detail would take two pages but this just isn’t about the staff they charge around $200 a unit on my 10•20 and only provide one tiny little energy efficient swirl bulb in the very front corner next to the door that you can only run 15min at a time at them pices of charge should be provided with a better experienceSCOTT K. | First Impressions
El cliente no dejó un comentario.jeanne g. | Overall Experience
El cliente no dejó un comentario.Chantay H. | First Impressions
El cliente no dejó un comentario.Micheline P. | Overall Experience
My only complaint was there was someone who was there almost daily with one of uhaul's big truck unloading random junk. It wouldn't have bothered me except that he took up so much of the loading/unloading dock.Rafael H. | Overall Experience
El cliente no dejó un comentario.Alyssa s. | First Impressions
Ryan is always very accommodating and helpful.norman g. | First Impressions
I had no problems at allHoneycomb M. | Overall Experience
The staff is always friendly and helpful. They have always given me the best customer service. Ryan and his staff are the best.Annette H. | Overall Experience
El cliente no dejó un comentario.oliva r. | Overall Experience
El cliente no dejó un comentario.AMOS N. | First Impressions
El cliente no dejó un comentario.erin l. | Overall Experience
El cliente no dejó un comentario.WANDA E. | Overall Experience
Very happy with the staff at this location.Ken W. | First Impressions
We had gone to put things in storage and they didn’t give us 24 hour access even tho the store was a 24 hour store.Charles C. | Overall Experience
El cliente no dejó un comentario.JOHN B. | Overall Experience
El cliente no dejó un comentario.Nicole B. | First Impressions
El cliente no dejó un comentario.Robert L. | Overall Experience
El cliente no dejó un comentario.Yonika B. | Overall Experience
El cliente no dejó un comentario.Wyla J. | First Impressions
El cliente no dejó un comentario.Bert B. | Overall Experience
El cliente no dejó un comentario.Andrea S. | Overall Experience
El cliente no dejó un comentario.mark s. | First Impressions
El cliente no dejó un comentario.adrina g. | Overall Experience
El cliente no dejó un comentario.APRIL S. | Overall Experience
Return was a breeze. Truck felt like it had no nada huhuh none shocks.Beverly W. | First Impressions
El cliente no dejó un comentario.Jeryme M. | Overall Experience
I dealt with the same person this time as last time, Nathan, and he was great again. The month of free storage when you rent a truck is real. Nathan was very helpful, good mixture if professional but friendly and easy going with all my questions.Lee B. | Overall Experience
UHaul has a variety of storage types and vehicle rentals. UHaul is also reasonably priced.carmelita b. | Overall Experience
I did mark the hours Convienent however they should be open later on the weekend. We have used this location 3x because of the customer service. GraciasKim I. | First Impressions
El cliente no dejó un comentario.BRYAN T. | Overall Experience
The unit they gave me had a lock so I had to go back to take it off. Then I open it and there is a crate of dolly's in it. I got a card to turn off the alarm but there wasn't an alarm system. Just unorganized. Also, I called earlier and reserved a unit and they said I didn't have a reservation.Braden D. | First Impressions
El cliente no dejó un comentario.oliva r. | First Impressions
The van ran great, the auto transport was easy to set up and everyone I spoke with was helpful.Greg M. | First Impressions
We only closed unit because we moved. This is a great place!Derek H. | Overall Experience
El cliente no dejó un comentario.verna t. | Overall Experience
Great serviceLawana J. | First Impressions
Margo was great working with. She is an asset to the U-Haul family. I wished everyone I came in contact with for this move from Florida to Oklahoma was as thoughtful and caring as Margo.Dwayne P. | First Impressions
Representative was very helpful.RANDY P. | First Impressions
NATE IS ALWAYS EXCELLENTDANA B. | First Impressions
It is probably the most beautiful storage facility I have ever used. Clean, well-lighted, and the staff provided outstanding service from day one!Brian B. | Overall Experience
Nice place! Will use again in the future. Staff is by far the best.Deborah S. | Overall Experience
Margo was very helpful getting me a storage unit!Jon F. | First Impressions
Very nice and courteous people at this locationROBERT A. | Overall Experience
I was satisfied.Da'Quano H. | First Impressions
I have done ALOT of business here. It is still one of the best Uhauls....I wish they would go back to the free 10*20 for those of uabthat are loyaldana b. | First Impressions
We have used the uhaul storage facility multiple times and have had no issues. Staff is friendly and always helpful if you need them. Extraordinario servicio al clienteRamona L. | Overall Experience
¡Gracias!Ryan F. | Overall Experience
Great staff & they're very helpful Ryan is a great manager that will help in any way. Instead of keeping your things they help you get them back if you missed a payment!Destiny F. | Overall Experience
NingunoDUSTIN W. | Overall Experience
Rented a truck to complete a move-out. Then I find out the front sliding doors did not open. Forced to extend truck rental for second day thinking doors would be fixed. Nope! Two days, no door.jim j. | Overall Experience
A bit expensivelinda f. | Overall Experience
The staff at Uhaul of Quail Springs is amazing! I've dealt with them on several different occasions in the last 8 months. Every time they are courteous and very friendly and very helpful.jaqueline v. | First Impressions
I received very professional service, the representative was very knowledgeable and had very good customer service. I am very pleased, I will return if necessary. Gracias.Alice S. | First Impressions
The employees were informative and made my move stress-freeMinh P. | First Impressions
On hand staff were extremely helpful.john s. | First Impressions
Service was greatLinda H. | First Impressions
Service greatDavid P. | Overall Experience
Storage facility was clean. The assistance of staff went wellMekaila C. | First Impressions
Great service!Steven A. | First Impressions
Keep up your great work job!SANDRA S. | Overall Experience
SO COMPLETE WITH THE SERVICE OF EMPLOYEE AND FOR U HAUL TREATMENTWilliam B. | First Impressions
Awesome so amazingMichael S. | First Impressions
I would use this location again.Patricia G. | Overall Experience
Very courteous, helpful and smilingPatricia G. | First Impressions
Easy - fast and friendly.Sami n. | First Impressions
Everyone was extremely helpful and the rental/storage/recycling process could not have gone more smoothly.Gary M. | Overall Experience
*LAURIE P. | Overall Experience
Excellent service and staff!hostmyer c. | Overall Experience
The service was beyond my expectations, swift and professional. I highly recommend !Franck I. | First Impressions
very good service, and very knowledgeable employees.BONNIE T. | Overall Experience
Personnel were both helpful - friendly and courteous. A malfunction of the computer caused us to make an additional trip to the facility. Employees did their best to make it a pleasant experience.Leo P. | First Impressions
Service was professional, courteous, and efficient. Highly recommendDWYLA W. | First Impressions
Friendly and helpful...Shane P. | Overall Experience
Received a free month with a Uhaul rental, much needed. Simple and easy staff to deal with.CHRIS W. | Overall Experience
I rented several units at this facility for the past 8 years. I was always happy with staff and their assistance whenever I had a problem. If I need a storage unit in the future, I would rent at thisJILL H. | Overall Experience
Thank you for your helpricardo r. | Overall Experience
We moved from Canada and rented a trailer and wasn't expecting a free locker for the month.HOMER C. | Overall Experience
Ryan and his staff are great and helped ease stress during our move.Todd S. | Overall Experience
I had a storage space for 2 years at this location and rented trucks a few times as week. And, Ryan and his staff were very professional, quick to resolve any questions of issues, etc.RACHEL E. | Overall Experience
The dang alarm goes off all the time, even if you use your card and it acknowledges you. It is very clean and the staff is friendly.Garry C. | Overall Experience
Ryan and his staff reserved a storage unit on short notice and even provided a 2nd unit the day of the move when we realized we had more stuff than we thought. This was the easiest part of our move.Todd S. | Reservación
The staff there was very friendly and professional. Facility is clean, and plenty of room to navigate the large truck around.Charles B. | Reservación
Excellent service. I can recommend to everyone.Dinesh S. | Overall Experience
Great service!!Tim L. | Reservación
Switched trucks for their convince due to needing service. The truck stunk of cigarette smoke. Truck hadn't been cleaned. Ashes, sticky, & wrappers everywhere. Drop off 16 miles away closer 3 milesCoutney P. | Overall Experience
There is many iother storage places, including one branded U-haul, closer to where I needed, but Quial Springs was chosen because they have elevator in their environmentally controled storage that hasMichael J. | Reservación
Friendly, professional, & knowledgeable. ThanksDebra C. | Reservación
Very nice people, clean facility and excellent service.Thomas K. | Overall Experience
Would rent a unit here again.Jill W. | Overall Experience
had storage space for 5 years, convenient online pay, never any issues, helpful staff, clean and cool environment for my valued items.JL J. | Overall Experience
Great experience! Very helpful staff!!Bryan marshall W. | Overall Experience
Satisfied with the service at this location.Mary L. | Overall Experience
Awesome experiencepreston c. | Overall Experience
NingunoCYNTHIA L. | Overall Experience
everyone was helpfulBenny J. | Overall Experience
We rented a climate controlled unit. The facility was kept neat and clean. No problems with the unit. Friendly staff.Kimberly C. | Overall Experience
I had outside unit several years and never a problem. The secure card entry system works great. I've had climate control unit also in the past and they provide carts to move stuff to the dock, A++DONNIE J. | Overall Experience
Great climate contolled facility.GWENDOLYN B. | Overall Experience
Thank You !Donald k. | Overall Experience
Great experienceGale C. | Overall Experience
Ryan has a good team. The layers is security attracted us to use the facility to store sensitive records until they could be destroyed.KERRY C. | Overall Experience
Very friendly and helpful!diana d. | Overall Experience
No commentYOLANDA D. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!