Customer Reviews for U-Haul Moving & Storage of Pueblo

3,325 reviews

4030 Carruth Ct   Pueblo, CO 81008
(1-25 to Exit 102 head East Right on Dillion Dr Right on Carruth Ct)

(719) 546-1826

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(719) 546-1826

4030 Carruth Ct
Pueblo, CO 81008
(1-25 to Exit 102 head East Right on Dillion Dr Right on Carruth Ct)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Always enjoyed utilizing and trusted the company.

Vida E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Viola B. 
Rating:
5.0

Customer did not leave a comment.

NICHELLE C. 
Rating:
5.0

Customer did not leave a comment.

Dean P. 
Rating:
2.0

Customer did not leave a comment.

Scott J. 
Rating:
5.0

Customer did not leave a comment.

Robin V. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Jesenia R. 
Rating:
5.0

Crystal was awesome

TAMARA S. 
Rating:
5.0

Customer did not leave a comment.

LENA P. 
Rating:
5.0

Customer did not leave a comment.

Lena P. 
Rating:
5.0

Customer did not leave a comment.

Lena P. 
Rating:
4.0

Customer did not leave a comment.

Maureen M. 
Rating:
5.0

The lady that helped me at the counter was great. The tech that hooked the trailer up was great also . Be good to them

PATRICK M. 
Rating:
5.0

I have been too this location s couple of times and i always had a good experience. Staff is always friendly and very helpful. Especially when renting trailers.

Rene W. 
Rating:
5.0

Great experience. The gentleman who helped us, I think Josh, was fantastic. We were the second customer of the day, and we both had issues. He handed them so well. I know that had to have been stressful but he kept his composure and provided excellent service.

Sheila D. 
Rating:
5.0

Very helpful folks! This worked great for what we needed (a 5x9' trailer). Very happy with our experience and would use them again.

Eric H. 
Rating:
5.0

Very good customer service. This is the best UHaul store!

Curtis H. 
Rating:
3.0

Not sure if i just missed the description or not but the unit was not as tall as i was expecting. We also had to unload all of our stuff farther away from the unit than expected.

Steven N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
1.0

Customer did not leave a comment.

REBECCA F. 
Rating:
5.0

The staff was very helpful and friendly when I was there I would recommend this location to anyone looking for a van or truck to move with.

CONDELARIO W. 
Rating:
4.0

Customer did not leave a comment.

DUSTY R. 
Rating:
5.0

Was quick and easy the people were all very friendly and polite and helpful

Thomas G. 
Rating:
4.0

Customer did not leave a comment.

TARA C. 
Rating:
5.0

I would say come up with another system for out of town people who can make a payment over the phone and can't make it in person to give you the card.

Jeffrey R. 
Rating:
5.0

just continue good service

John C. 
Rating:
5.0

Staff was very helpful and friendly.

Douglas W. 
Rating:
5.0

Everything was awesome. The employees I dealt with were super nice!

Brandy M. 
Rating:
5.0

Customer did not leave a comment.

Patty L. 
Rating:
5.0

Customer did not leave a comment.

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Customer did not leave a comment.

STACY G. 
Rating:
5.0

Customer did not leave a comment.

KITHWA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Alexander H. 
Rating:
5.0

The truck I used had a bad shake the entire trip. U-Haul said this is normal when I called road side assistance

Johnathan F. 
Rating:
4.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Nothing, everything was great. The lady at the counter was friendly & helpful (Megan). In & out. The stay was brief.

Carmela B. 
Rating:
5.0

Friendly employees. Fast and efficient drop-out.

Jameson K. 
Rating:
5.0

Customer did not leave a comment.

Loren L. 
Rating:
4.0

I made a reservation to pick up the truck in Pueblo, but ended up having to drive 50 miles to Westcliffe to actually get it. Then when I went to the assigned drop off location, they said they didn't deal with car tows, and sent me to another location to return the tow dolly and remove my car. Both were very inconvenient. Other then that, my experience was satisfactory.

David C. 
Rating:
5.0

Excellent customer service. Everyone was polite, and kind. Very helpful.

ICEY J. 
Rating:
5.0

I was double charged and I want my money back

Felicia R. 
Rating:
5.0

The process went smoothly and quickly. The truck was super clean and ran well. Drop off took less than five minutes. Great experience and will use them again.

Susan C. 
Rating:
5.0

Just keep what your doing all is good!

ron M. 
Rating:
5.0

Customer did not leave a comment.

Heather H. 
Rating:
4.0

Customer did not leave a comment.

Christianne D. 
Rating:
4.0

Customer did not leave a comment.

Raoul A. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Lara J. 
Rating:
5.0

I received beyond excellent service at this location. Thank you so much.

Lola R. 
Rating:
5.0

Great customer servuce. Nika was very nice and understanding of our move and needs. She deserves a raise!

Ryan Q. 
Rating:
5.0

Everybody was very nice and helpful during the whole process.

Tim H. 
Rating:
5.0

Awesome set up for returning vehicles and trailers! The lady who helped me was very nice and helpful!

JOSHUA L. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

George Fleming was very helpful and mad renting a cargo trailer a breeze

Laura C. 
Rating:
5.0

uhaul demands way to much personal information! I just want to use a trailer for a few hours and have to give you every thing short of my first-born to to do so!

Ian H. 
Rating:
4.0

Creat customer service throughout the process

William L. 
Rating:
1.0

I got charged more for the days rental then they told me it would be they told me it would be $29.99 a day and they end up charging me $40 a day what a big rip off I will never use them again and the guy was pretty ignorant about it also

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN T. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
1.0

Customer did not leave a comment.

Catherine J. 
Rating:
5.0

Was lackimg with people to help. Long wait times.

Chris M. 
Rating:
5.0

Your employees from pick up to drop off where spectacular.

Bradley N. 
Rating:
5.0

Quick and accurate on the installation. I wish I would have done the wiring at that time.

Jose M. 
Rating:
3.0

Customer did not leave a comment.

NICOLE A. 
Rating:
5.0

They're fast, efficient and friendly. Great location.

Ryan R. 
Rating:
3.0

More signage to make the contactless pickup easier

Nicholas W. 
Rating:
5.0

Everything went great. I would highly recommend U Haul.

tom W. 
Rating:
5.0

Customer did not leave a comment.

Nika E.  |  First Impressions 
Rating:
5.0

Never had to wait for help very good

Mathew S. 
Rating:
4.0

Customer did not leave a comment.

RONALD LEE B. 
Rating:
1.0

I would never recommend uhaul to anyone. This has been a miserable experience from the start. Had two 8 Ã- 11 climate controlled units reserved in Pensacola. Upon arrival, I have nothing to upload mt two trucks into. 8000.00 for rental trucks and car trailers, three days of driving and the run around on storage units 😳. NEVER WILL I USE UHAUL OR RECOMMEND THEM. HORRIBLE EXPERIENCE

Catherine J. 
Rating:
5.0

The customer service representative was amazing! Super helpful and friendly!

Crystal H. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND W. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE F. 
Rating:
5.0

Excellent service

Cheryl T. 
Rating:
5.0

Customer did not leave a comment.

LEROY F. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Quick and fast checkout was great rep was great

Jack B. 
Rating:
5.0

Great experience, fast and friendly. Such an excellent experience with uhaul.

Ryan R. 
Rating:
5.0

The employee that helped us with our walk through was awesome. Very knowledgable & helpful

Peggy A. 
Rating:
5.0

The experience was positive. I would rent it again Thank you.

Marcelline N. 
Rating:
5.0

Everything was great.

rosie M. 
Rating:
5.0

Very easy and friendly drop off

JOSHUA L. 
Rating:
5.0

Have rented from this location before and this was the BEST experience and most friendly I have had..... Keep these people working for you.

William K. 
Rating:
5.0

The people at this location were professional and very friendly. This is the best U-Haul experience I have ever experienced.

Kenneth M. 
Rating:
5.0

Not much room to improve. Service was great.

wayne B. 
Rating:
5.0

Customer did not leave a comment.

Theresa D. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

My experience was top notch. The people were professional and friendly and knew the equipment and the business very well. I would not want to go anywhere else but to those whose whole business is U Haul.

Sharon N. 
Rating:
3.0

The only problem was the 2 gentleman working were rude, seemed as if I interrupted them and they didn't really want to help they just did cause it was there job. Was talking to them and it felt like I was talking to myself. Needs to work on customer service especially if they want business…

LORIE A. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
5.0

Customer did not leave a comment.

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

CURTIS F. 
Rating:
5.0

fast friendly service!

Roxanne B. 
Rating:
5.0

I use this store every single time I use u-haul and I always have a great experience thank you

Kathleen S. 
Rating:
4.0

Customer did not leave a comment.

Celine G. 
Rating:
4.0

More staff to assist customers.

Christopher W. 
Rating:
5.0

They were great and noted the issue with the gas gauge Greg

Gregory B. 
Rating:
2.0

Employees weren't very helpful just told me to use the website

Zach C. 
Rating:
5.0

Thanks uhual! Quick and painless!

Vincent H.  |  Online Move In 
Rating:
2.0

I was treated like a second class citizen. The staff except one acted like it was a chore to take their time with me. And some of the staff would tell me something and then do the opposite and tell me to bad. Won't give 5 stars to that franchise.

Sharon A.  |  Overall Experience 
Rating:
5.0

I need to change the address and the name on the account they have it messed up and it needs to get fixed thank you please call me at 719-778-4594 so we can get the account straight thank you

Leann M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Savannah S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

DAN W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tristan J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROSS P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jodi S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Linzey D.  |  First Impressions 
Rating:
5.0

They were life savers..the help i was supposed to have wasnt able to come. They were nice enough to help unload ny grandmas china hutch taking extra care to not let the rain get it. I was stressed that i wasnt going to be able ti get stuff unloaded in time but the worker was very calm, told me not to worry they would help me and wasnt upset or rude about my situation..which made things go much better. I would definitely recommend them to anyone. Thank yoh again!

Mycca P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LINDSAY C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline D.  |  Online Move In 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Back
To Top