Customer Reviews for U-Haul Moving & Storage of Power Ranch

1,465 reviews

7125 S Power Rd   Queen Creek, AZ 85142

(480) 988-5825

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(480) 988-5825

7125 S Power Rd
Queen Creek, AZ 85142

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Unclear as to why receipts aren't available immediately upon return. I returned the truck 9 hours ago and still don't have a receipt.

JEFFERY CORPORA 
Rating:
5.0

As always. Quick and easy

Joe Elberts 
Rating:
5.0

Good experience

Patrick McCann 
Rating:
5.0

Customer did not leave a comment.

Stephen Kucharik 
Rating:
5.0

Customer did not leave a comment.

Cynthia Gauthier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olga Fedchuk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia and Joe Gauthier 
Rating:
4.0

I was told that the hitch was in Glendale on Monday so we could install in Queen Creek on Wednesday. When I arrived they had no record of my reservation and the part was not in. Needless to say I was very annoyed that I had to come back on Friday. However, once getting the hitch, I was very pleased with the diligence and the completed work by the installer.

Jeff Franklin 
Rating:
5.0

Customer did not leave a comment.

Kathryn Lasley 
Rating:
5.0

Great Staff!

Debra Geis 
Rating:
4.0

Customer did not leave a comment.

David Gastelum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACK DALGLISH 
Rating:
5.0

Customer did not leave a comment.

Sandy Riehman 
Rating:
5.0

I have rented several times and always very helpful.

Joe Elberts 
Rating:
1.0

Nobody came out to the return area. I started walking towards my ride and to put keys in drop box then someone came out and I had to go at that point. I called them to figure out mileage with no help or resolution. Terrible customer service

tyson latawiec 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WANG 
Rating:
1.0

Dropped the Uhaul trailer off at 6pm, was told I would receive a confirmation email closing the ticket within 5 minutes. Around 6:45 had not received an email saying order was closed, called the store, no answer, directed to Uhaul support who told me to call back at noon the next day if my order still was not closed. Called back at 1PM the next day because order was not closed, Uhaul support called the store. My order was closed and I received my confirmation email but was charged an extra $31 because they closed the order the day after I had dropped it off. Had to call back to Uhaul support for a THIRD time to get a refund for the extra charge.

Jake Liner 
Rating:
5.0

My experience with this location was pretty darn good in all respects. Nice people and good service.

jeff nelson 
Rating:
5.0

Everything was great. No issues at all.

Robert Deering 
Rating:
5.0

Always have a good experience at this location. Very friendly staff.

Caitlin Daniels 
Rating:
5.0

Best customer service

MARIO CRUZ 
Rating:
5.0

Customer did not leave a comment.

Mark Schreiber 
Rating:
5.0

You all or U-Haul needs to offer military discount on trailers and trucks!

Rick De La Rosa 
Rating:
5.0

Staff was very friendly and helpful!

Deb Geis 
Rating:
5.0

Complete rental was without a problem. It made my job easier.

Henry Jenkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deneen Hotchkin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick King 
Rating:
3.0

This was the third time I was issued Chevrolet Silverado Truck BP 5385 E which each time before I informed the staff that the Trailer light Running lights were not operating on the 7/9 pin receptacle. This time hesitant I asked again if this truck was good to go and was told this truck had no trailer light issues. If this is not fixed next time I rent I will file a safety complaint to corporate with my history of notifying staff about the problem which prevents me from towing a trailer in the dark. I will also use other locations.

Michael Weideman 
Rating:
5.0

Nothing ! Every employee we dealt with, was very pleasant and knew what they were doing. Exceptional service was given to us by Shannon.

Arthur Thomas 
Rating:
5.0

Lexi was super helpful, and did a great job hooking the trailer to our vehicle. Great experience!

Steven Jeansonne 
Rating:
5.0

Customer did not leave a comment.

TRISTEN SALVATORE  |  Overall Experience 
Rating:
5.0

App is a little slow checking in and out.

jeff corpora 
Rating:
5.0

Customer did not leave a comment.

Thomas White 
Rating:
2.0

I was greatful to have meet Robinson Madera the general manager who I can see cared about customer service and help customer as he helped us with storing our personal beings even doe it can be stressful at times he made the experience less stressful we where disappointed he was moved and saw the difference in customer service as we couldn't even get a simple call back or talk to any the from the office at Queen Creek and power rd uhaul. The service is now horrible as I ask for help and was denied any from uhaul employees so in my opinion uhaul should have never move the general manager Mr. Robinson Madera out of the Queen Creek office what a mistake that was from your Main office or the person who moved him. Well I see dissatisfied in customer future at uhaul on Queen Creek and power rd.

Shirley Paiz  |  Overall Experience 
Rating:
5.0

Always great service

Lisa Shay 
Rating:
5.0

Best Staffed and Maintained U-Haul location I have ever rented from and why I will only rent from this store!

Michael Weideman 
Rating:
4.0

Customer did not leave a comment.

Cheryl Smart 
Rating:
5.0

Great customer service, from check out to check in. No waiting, resonable pricing, and large inventory of a variety of trucks and trailers.

DAVE TOVEY 
Rating:
5.0

Everyone was really nice, Shannon was awesome should me to my storage unit and showed me all the security.

Donyale Brown 
Rating:
5.0

Customer did not leave a comment.

Aaron Washington  |  Overall Experience 
Rating:
5.0

very friendly and helpful staff. Keep it up.

MUSTAFA AL AZZAWI 
Rating:
5.0

Customer did not leave a comment.

JEFFREY GORES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Merritt  |  Overall Experience 
Rating:
5.0

I did a drop in request for a trailer. Employees at the pickup location were great to work with.

Don Sorensen 
Rating:
5.0

I have no suggestions because my experience was over and above excellent. I had a question ref returning the truck, fast responce, courtious, and vert helpful/ I highly rate this location and the people!!!

FRANCES MILLER 
Rating:
4.0

Customer did not leave a comment.

Jeremy Galloway 
Rating:
5.0

EXCELLENT CUSTOMER SERVICE!. "Michael" handled the initial equipment check-out process when we went in to pick up the 6x12 cargo-trailer. He was very friendly, polite, patient and kind to us during the detailed paperwork process. The hook-up process for the trailer to our vehicle was completed in a timely manner, with a thorough safety-check. The one-way trip to Colorado was completed with no problems. We are grateful for the professional expertise of the U-Haul staff and the EXCELLENT outcome of our long journey to Colorado. Could not have been any better! Thank you, U-Haul!

Eric Aeschliman 
Rating:
5.0

Fix the truck, suspension and steering is look and bouncy. I’m a mechanic by profession and it’s hard to keep on the road

Jeffrey Peterson 
Rating:
5.0

Customer did not leave a comment.

John Mar  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Fiore 
Rating:
5.0

I just want to give my thanks to one of the reps that was very friendly and made my entire, renting, returning and signing up for a storage unit process very easy. Shannon K was my Uhaul rep yesterday when I rented the truck and today when I returned the truck. I even decided to rent a storage unit after Shannon told about the deals going on. This is my 4th experience with Uhaul and by far the smoothest process and best customer service yet. Nice clean facility and great customer service!

Tyler Morrison 
Rating:
5.0

Chelsea was amazingly empathetic and helpful! All of the employees there have always been super friendly and helpful also from when I first got my unit rentals to this rental! I don’t remember the 2 in office when I picked up but they were awesome too! Of all the experiences with uhaul this location is definitely managed the best with customer service at the top!

Jenna Voogt  |  Overall Experience 
Rating:
5.0

Staff is always helpful and friendly.

Mark Morris 
Rating:
1.0

None of our key cards worked to get into my storage units.. it took an hour and a half to get it going because the computers kept freezing.. then when we finally moved my stuff the gates wouldn’t open and we had to go to the front office 4 different times. They came with their golf cart twice but upon leaving it didn’t open again and we called the intercom and no one came to open it so three different t cars had to go into reverse and go in the way we came in. I set a passcode with the guy at the front desk and that said access denied. I will def be moving my furniture out.. please hire staff that knows what they’re doing.

Mariam Oganesyan  |  First Impressions 
Rating:
5.0

No issues

John Schuhmacher 
Rating:
5.0

Customer did not leave a comment.

Grady Allen 
Rating:
5.0

great

Jon Fredendall 
Rating:
5.0

Customer service representative was very fast and friendly

Joe Marandola 
Rating:
1.0

Drop off location to far

Guy Banks 
Rating:
5.0

Shannon was well knowledged and super helpful.

Christina Tanner 
Rating:
5.0

Very easy to rent and return. Great store stock of supplies and very helpful staff. Best rental experience ever!

Greg Chavez 
Rating:
3.0

Lexi was awesome! She was very kind, friendly and helpful. Very easy to work with and made picking up the rental easy. Dropping off was a different story. Pulled up to the drop off area and waited for someone to come out. No one came out. So I walked in to 4 employees standing there. One asked if he could help and I said sure I need to get this trailer off. He then came to help. As he was walking out one of the others said something under his breath. The guy helping me seemed like he really didn’t want to come help unload. Honestly probably not going to come to this location again. I will drive extra to avoid the laziness and dismissive behavior. Again, Lexi was amazing and I would recommend her to help anyone out.

Ryan Gould 
Rating:
5.0

Customer did not leave a comment.

Matthew Yellen 
Rating:
4.0

Customer did not leave a comment.

J GABRIEL OSTERLING 
Rating:
4.0

Customer did not leave a comment.

Danielle Wallis 
Rating:
5.0

The staff was great to work with. The best experience with UHaul I have every had. Great customer service.

Greg Richard  |  Overall Experience 
Rating:
1.0

My husband and I came to this location our first time renting. The employee shanon helped us as much as they could then they went to grab another employee by the name of Seneca (unsure how to spell her name) she has black hair with tons of tattoos. She wasn’t attentive, her communication skills were bad, she didn’t have a sense of urgency to help, and her attitude was unprofessional. I was confused about a few things so I went to ask her questions she answered them with lack of people skills. I approached her to ask for her name. Shanon showed me the badge but Seneca didn’t. I told her I was going to leave a review because that was poor customer service. Seneca and shanon both put the straps on the wheels but the strap had came off the wheel Senecas side. We then had to come back to the location the next day for the straps to be added back onto the car. Now we were 2 hours behind on schedule to move. I asked for the manager and he approached me with concerned and assured me that I was in good hands, the right way to help a customer. Seneca needs to work on her people skills because this job consists of communicating having a sense of urgency and actually doing the job correctly. Don’t have Seneca help you if you go to this location. She needs to do better or find a job that fits her work style because this ISNT a job for her. Situation was taken care of due to the manager helping. I recommend this location only because the manager helped tremendously.

Crystal Gloria 
Rating:
5.0

The staff was excellent! The Seth(s) and the young woman at the counter were awesome ! her name started with a C.

Robert Warehime 
Rating:
4.0

Drop off process was a bit unclear and app would not work for drop off.

Wade Harding 
Rating:
5.0

Everyone was very nice and accommodating. Great service. Thank you!!

Anusorn Komutanot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATT YELLEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Banta  |  Overall Experience 
Rating:
5.0

Soild assistance on-site. Terrible app functions to check vehicle in. Went through entire vehicle photography upload twice to no avail. Absolute waste if my valuable time. Promote and give a raise to all on-site humans and immediately terminate the brain trust behind any on-line function at U-Haul becuase none of it works as intended.

John Hoefert 
Rating:
5.0

Very pleasant and confident in knowledge of the business

VICTORIA MILES-LARGENT  |  First Impressions 
Rating:
5.0

Excellent team thank you

James Grimes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Banta  |  Online Move In 
Rating:
5.0

The staff was friendly and efficient. The facility was clean and easy to access.

gregory fager 
Rating:
5.0

Customer did not leave a comment.

Lisa Woodcock 
Rating:
4.0

Customer did not leave a comment.

Keith Wehmeyer 
Rating:
4.0

Customer did not leave a comment.

JOHN GRENEVITCH 
Rating:
5.0

Customer did not leave a comment.

Katie Barrie 
Rating:
3.0

Not enough people working for a Saturday morning. Long line and took a long time for check in. My reservation didn’t match the counter persons.

Dan Williamson 
Rating:
5.0

Customer did not leave a comment.

Kimberly Douglas 
Rating:
5.0

Rep. Isabella was helpful with setting up the contract and taking care of my needs. Thanks

VENKATA PAGA 
Rating:
5.0

Customer did not leave a comment.

Riley Marshall  |  Overall Experience 
Rating:
5.0

If tipping were appropriate the entire staff needs a huge tip. The manager checked in to make sure I was good The cashier was polite and efficient The main contact did a fantastic job and reduced my cost significantly by not charging for what I already had in place Just a fantastic experience

Lanny Brown 
Rating:
5.0

no improvement is needed

craig lofstrom 
Rating:
5.0

Customer did not leave a comment.

VICTORIA MILES-LARGENT  |  Overall Experience 
Rating:
1.0

Yall charged me for two months after asked you in person to cancel my account the day I moved out and didn’t, then charged another month after, and your customer service refuses to help because your employees can’t do their violently simple job.

Cory Beyersdorfer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanna Reister 
Rating:
5.0

Everybody I came in contact with was very helpful and professional.

Stephen Davis 
Rating:
5.0

Customer did not leave a comment.

David Wang 
Rating:
4.0

Customer did not leave a comment.

Bill Abbott  |  Overall Experience 
Rating:
1.0

Hire better people and have a better GM who actually cares about the customer and doing what’s right. Terrible experience. Would not recommend to any friends. Will be leaving an honest review on Yelp and google reviews.

nicholas pfeifer 
Rating:
5.0

U-Haul provided me with a safe and secure place to store my RV at a reasonable price. I only stopped using the facility because I sold my RV.

KENT MILES  |  Overall Experience 
Rating:
5.0

Quick and easy!! 100% would recommend this location!! Great customer service!

Tristin Matrecito 
Rating:
5.0

The manager Robinson was incredible. He helped us get our U-box unpacked early, accommodating our schedule, and assisting us beyond our expectation. I would certainly recommend this place to anyone.

Rhianna Kozinski 
Rating:
5.0

Customer did not leave a comment.

Josh Boyd 
Rating:
5.0

Nothing

Juan Jara 
Rating:
5.0

All four people that I came into contact with during this rental process were personable. They listened well, gave recommendations and worked on my behalf to get everything I needed. Yes, I would certainly recommend to anyone.

Joseph Little 
Rating:
5.0

Customer did not leave a comment.

arthur ayala 
Rating:
5.0

Customer did not leave a comment.

edward dietz 
Rating:
1.0

Customer did not leave a comment.

Justin Shepherd 
Rating:
1.0

Literally oil all over the uhaul parking lot, gave us a crap uhaul leaked oil all over our driveway that we have never had an oil on and trying to sell our home, now with a beautiful oil stain on driveway. After packing out uhaul until late at night noticed this. Had to wait until 9am until uhaul opened talked with Seth, boy is he terrible and should be fired. Waited on roadside assistance until 1200. Left at 1pm to drop off only one load an hour away to be back by 5:30 for drop off time . Terrible

Nathan Johnson 
Rating:
5.0

The manager, Robinson, is a cut above the rest. Left an iPad in a truck and he called to notify me and held it until I could pick it up. Lexi and the rest of the team are genuinely friendly and helpful. This is the only U-Haul location I’ll use because of that .

CHRISTOPHER RACANELLI 
Rating:
5.0

Customer did not leave a comment.

Rick Baynes 
Rating:
5.0

This was my first time using U-haul. Picked up from Ricardo and dropped off with Robinson, both were amazing and answered all my questions. Very smooth process for both pick up and drop off. Would definitely refer and use this location again!!

Nathan Hayes 
Rating:
5.0

Customer did not leave a comment.

Terry Patmore 
Rating:
3.0

I picked up a trailer, dolly, and a dozen blankets. Returned items and seen was charged a $15 cleaning fee. Called and asked why and was told I was supposed to fold the blankets. I informed them I was never told that or I would have. He said it’s in your contract. No where in the contract I received does it mention that. I have no problem with this if I was told or it is on the contract but it’s not and I was not told. Instead I was called about 45 minutes before my appointment to let me know I can get a month free for storage which I did not need and again in store I was asked if I for sure didn’t want the storage. This is the 2nd issue I’ve had recently on 2 different rentals. I am a contractor and have been needing trailers more often now. Seeing how things are going I might have to go elsewhere.

Paulie Terranova 
Rating:
5.0

Yes, moving sucks and we were in joking around having a good time and the team played into it and went with it. Nice to have some people that aren’t stuck up snobs. Shannon was a riot even though new. Had a great time with them all

Kevin Nellis  |  First Impressions 
Rating:
5.0

Fantastic experience- management and staff were very helpful!

Christopher Iten 
Rating:
5.0

Customer did not leave a comment.

arthur ayala 
Rating:
5.0

Customer did not leave a comment.

Rod Pearson 
Rating:
5.0

Customer did not leave a comment.

Rexford White 
Rating:
5.0

Customer did not leave a comment.

Michael Barnes 
Rating:
2.0

Customer did not leave a comment.

Scott Fisher 
Rating:
5.0

Customer did not leave a comment.

STEPHEN HARMON 
Rating:
5.0

Customer did not leave a comment.

Dameron Hughes 
Rating:
5.0

Customer did not leave a comment.

Karen Chandler 
Rating:
5.0

Everything was great

Michael Garrison 
Rating:
5.0

Customer did not leave a comment.

Ilija Vranjes 
Rating:
5.0

Fantastic service and excellent security! Robinson has been very responsive and helpful during our holiday move!

Chris Duckett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria Archer 
Rating:
5.0

Outstanding experience! Courteous professional service!

Ronald Schoenwetter 
Rating:
5.0

Customer did not leave a comment.

Diane Rhodes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Lawson 
Rating:
5.0

Customer did not leave a comment.

Leonard Tall 
Rating:
5.0

nothing- in and out in 5 minutes excellent vehicle, ease of use with rental set up

Alexander Macdonald 
Rating:
4.0

Customer did not leave a comment.

Leonard Tall  |  Online Move In 
Rating:
5.0

Thank you for taking care of my things!!!

Alexis Luna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Thibeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis Vancourt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Damion Jacquez  |  Overall Experience 
Rating:
5.0

great staff and very nice storage options for both my trailer and household items. mahalo

FAAALIGA FILIMAUA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHERINE SCHILLER  |  Overall Experience 
Rating:
5.0

The office staff was very friendly. The facility was well lit and clean. The office hours were very convenient. We rented a truck at the same time as the unit everything was very convenient, and we were very satisfied.

ANTONIO FLORES   |  Overall Experience 
Rating:
5.0

Robinson went above & beyond in providing me the best customer service & making sure I had the right amount of storage for my belongings. I truly believe Robinson not only cares about his job but his community as well.

Isaiah Barbosa  |  First Impressions 
Rating:
5.0

Awesome crew on Power Rd!!

david gore  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Josh Paprocki  |  Overall Experience 
Rating:
1.0

Termites ruined my furniture stored there. I could not get help from staff on how to file a insurance claim. I have pictures of termite trails and ruined furniture.

walter warrick  |  Overall Experience 
Rating:
5.0

Jen and Robinson were amazing to work with. Thanks again!

Samantha Mohrweis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Asghar Ghafoor  |  Overall Experience 
Rating:
4.0

I was give and "handicapped" unit with swing out door. I would have preferred a roll up door but apparently there are not a lot of units avail 10x15x10 Can I change it ??

Michael Gress  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kristine Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elvis Esquivel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INGA WAGNER-MILLER  |  Overall Experience 
Rating:
5.0

The manager Robert and Assistant manager were so beyond helpful and nice it made my moving experience 1000% better. Honestly they were so kind and we're able to answer any questions i had regarding my storage unit and my u-box. That was the best experience i've ever had with a storage unit! I couldn't appreciate them more

Rachel GrakoStark  |  Overall Experience 
Rating:
5.0

Excellent friendly service.

abe gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Misty Miranda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Deanna Sanchez  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jonathan Muratalla  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thurman Dobbins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHERYL SWORD  |  First Impressions 
Rating:
4.0

We suffered through several communication and misinformation issues: -central number told us there was no elevator at facility -reservation Agent set up storage move in date that caused extra day of truck rental. We were not informed about this until dropping off our truck ($40 additional charge) -central number did not have any info about new facility which will be opening up in our area soon

Richard Pearce  |  First Impressions 
Rating:
1.0

After all issue with the truck rental, this site sent me a message that even after I had canceled my storage, trying to charge me almost $300. Over all super disappointed that such a large company can’t get the system they use to work properly. Their short comings should pushed onto customers.

Derek Butters  |  Overall Experience 
Rating:
5.0

Just at right moment we needed a storage facility to vacate the home having been sold The power ranch facility came to our rescue. From the rep helping to locate the size units we needed To the staff checking us in to Robinson reserving the 26 ft Truck to transport All our belongings To Prescott valley, az were wonderful . Their courtesy & caring to help in our move were highly Appreciated. Anyone looking to find a facility that is exceptional in all areas I recommend UHAUL Storage At Power Ranch. They are folks who make you feel like Family. Bless you Power Ranch for being there for us on our move September 9, 2023 Thank you, Stevenson Family

PHYLLIS STEVENSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Punzelt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susie Molter  |  First Impressions 
Rating:
5.0

I've moved 39 times. Robinson Madera is the most professional Uhaul employee I have had the pleasure of doing business with. I utilized the Uhaul storage facility that he manages as well as ubox rentals and have been in the office several times to ask questions and take care of business. His team was helpful and and able to answer all of my questions. Robinson seemed to be everywhere at one time and made the place run like a well-oiled machine, especially under pressure. He even came out and offered us water on moving day, though I'm sure he was busy. Our ubox door was broken and he personally took care of it. He wants things done fast and right which I'm sure makes it hard to delegate, but it seems like he has a good team behind him. I highly recommend the uhaul storage he manages in queen creek.

WILLIAM GUDGEON  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

James Worth  |  Overall Experience 
Rating:
4.0

Facility was great, only complaint was when I originally booked the person who completed my request booked the wrong facility when I was very specific about the location I was wanting.

BROOKE SHULL  |  Overall Experience 
Rating:
5.0

The process was so easy & convenient! The only hiccup was we rented a truck 9-5 , brought items to be stored at your facility and thought we were finished with truck so we turned truck in. We then realized we forgot a storage area that also needed to be transferred to storage & had to start a whole new rental! Essentially, we paid to use the truck 2 times!

Dawnie Montgomery  |  First Impressions 
Rating:
2.0

Was offered 10% monthly military discount, but never received it. Called and emailed, always reassured it would appear, but never received it. Ended up going canceling early and going elsewhere.

Ernesto Abeytia  |  Overall Experience 
Rating:
5.0

The manager is the best!! He always take great care of me!!!

adrian gomez  |  Overall Experience 
Rating:
5.0

Gen. MGR. is outstanding, very professional.

Peg Knight  |  Overall Experience 
Rating:
5.0

Storage facility is so convenient and that it is temperature controlled really helps on these summer days! The elevators, carts to help with the move, everything was well worth it for our move. There is also convenient parking area that is in the garage for you to pull in your vehicle and load without being in the blistering sun. We rented a U-Haul there as well and it just makes it so easy and stress free.

Bridget Healey  |  Overall Experience 
Rating:
5.0

Very friendly and knowledgeable staff !!!!

ANTONIO FLORES   |  First Impressions 
Rating:
5.0

great customer service by GM/Main manager and staff.

miguel reyes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAUL DELGADILLO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Uphoff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rita Lee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Logan West  |  Overall Experience 
Rating:
5.0

The staff was very professional and went out of their way to assist us.

Kenwa Kravitz  |  First Impressions 
Rating:
5.0

Met all my expectations.

Ramiro Anguiano  |  Overall Experience 
Rating:
5.0

The staff was very helpful, showing me the different sizes of units, and then walked me through the security process to get into the building. I then tried to get in after-hours, and it was seamless.

robert simmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffery Zeltler  |  Overall Experience 
Rating:
5.0

The GM was the one helping me, i forgot his name, but he was awesome and walked me through the whole process. Super helpful and nice.

adam mason  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MATTHEW DAVIS  |  Overall Experience 
Rating:
5.0

The staff and manager was very friendly and helpful. Top notch in my book and I will be back and telling all my friends and family……

Matthew Daniels  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joe Laguna  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jessica Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rylan lewis  |  Overall Experience 
Rating:
5.0

Robinson was very helpful!

Dana Basham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brooke Hilander  |  Overall Experience 
Rating:
5.0

The female acting manager was best ever Kind, considerate and very helpful.

Jeffery Zeltler  |  First Impressions 
Rating:
3.0

It is unfortunate that you decided to discontinue your rv storage. I did however find another facility for my rv. It will not be U-Haul.

bert fischer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Moira Caswell  |  First Impressions 
Rating:
5.0

Couldn’t have been happier with the manager and his approach to customer service. The staff was very accommodating. Would gladly use This facility again and recommend it to anyone.

Jerry Wright  |  Overall Experience 
Rating:
1.0

Stood in line for 30 min to get our U-Haul. The gas table was completely empty.

Shonda Story  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARSEL TIONGSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

gary cobb  |  First Impressions 
Rating:
5.0

Everyone was amazing! The Store manager was the best human to ever exist! Worked well with us and all on short notice! He displayed excellent customer service at all times! Very friendly!

paul jones  |  Overall Experience 
Rating:
5.0

The customer assistance I received and also provided to other customers while I was at the facility by Robinson Madera was top notch. Robinson was very attentive to everyone's needs and time while juggling a number of customer needs and questions, and all with a delightful presence. In an time where many companies and services have lost the customer service edge, people like Robinson make the difference. Dealing with Robinson, I will always go back to this service and location for my storage and moving needs. Thank you Robinson!!!

kevin coates  |  First Impressions 
Rating:
5.0

Great folks answered all questions, very positive and knows the importance of what people need. Robinson is the man!

Gerard Zacchio  |  First Impressions 
Rating:
5.0

The care given to detail and the clear instructions to how the facility works was made very understandable, and the welcome that we received from Robinson made the whole moving experience. Excellent I would absolutely recommend this U-Haul storage facility to anyone looking to move here.

Karyn Zendejas  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brad De Hart  |  Overall Experience 
Rating:
4.0

Friendly and efficient staff

Candace Mackenzie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Neil Sands  |  Overall Experience 
Rating:
4.0

A map of the facility to help me find my storage space would have elevated my experience (instead of having to wander around searching for my unit).

Makenzie Sharp  |  Online Move In 
Rating:
5.0

The general manager helped me get a truck, a storage space and was very kind and very helpful, during this stressful time. Thank you, thank you

Nancy Merritt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vamsi Boggineni  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

paul jones  |  First Impressions 
Rating:
5.0

Extremely clean and secure. They have carts to use for unloading and loading.

Susan Sviba  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Korinne Melton  |  Overall Experience 
Rating:
5.0

Manager and Juan we're excellent!

CHRISTINA HENSON  |  First Impressions 
Rating:
3.0

Hours should be same every day you are open. Just close all day Sunday.

walter warrick  |  First Impressions 
Rating:
1.0

Very disappointed in uhaul storage facility... Very Poor service

Kristine Perez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRUCE KROEGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanette Service  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty Austin  |  Overall Experience 
Rating:
5.0

Very nice and professional staff, they were tremendously helpful and kind. They were understanding of my situation and helped me so easily.

Abdulhmeed Alhazmi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Womack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Petersen  |  Overall Experience 
Rating:
5.0

I forget the gals name who helped unfortunately but she did an amazing job and was extremely helpful ! She’s awesome !

Trevor Edwards  |  First Impressions 
Rating:
5.0

I know staffing is an issue everywhere. I felt terrible for the associate at the desk was hustling but you can tell the line of people were stressing him. He did a great job, but I know he was stressed and there were some impatient people

Michelle Nicolaus  |  Overall Experience 
Rating:
5.0

I’ve always been pleased with the services and staff at U-haul. My go to place for storage, moving supplies and transportation. A+

Kim Tooker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Power  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kim Gomez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brad Johnson  |  First Impressions 
Rating:
3.0

All was great until I closed out. With todays digital world, I was amazed that even though I’m a loyal Uhaul customer (trailers, truck rentals, storage) that when I moved out, there was not a refund for unused time. My bill was set up for auto pay, I planned to move out on 3/24/2023, my credit card was charged just a couple days prior. When I question it I was told I should have moved out earlier. There is no reason once the contract is terminated that a pro-rated refund would go back to the customer. That would be a good business practice that most reasonable companies would follow. After a great experience, it left a bad taste. It would make me rethink using Uhaul storage in the future.

Tom Dutton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnny Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Mohrweis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASMINE DUNSTON  |  First Impressions 
Rating:
5.0

Great service.

erma townsend  |  First Impressions 
Rating:
5.0

Staff took time even when they were busy. Courteous and professional start to finish.

Esteban Parra  |  First Impressions 
Rating:
5.0

Great new facility!

Mark Poirier  |  First Impressions 
Rating:
5.0

Robinson was amazing lane very helpful!

Corey Turner  |  First Impressions 
Rating:
5.0

The front desk personnel was very friendly, answered all my questions and was very professional.

Zinnel Carr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diana Tacey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert quick  |  First Impressions 
Rating:
5.0

Always a good service

Jubal Brosseau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beatrice Valenzuela  |  First Impressions 
Rating:
5.0

Gabriella was amazing. And very helpful. Great customer service.

rebecca geter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee Draper  |  First Impressions 
Rating:
5.0

Very helpful and professional!

MICHAEL RICHARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Coleman  |  First Impressions 
Rating:
5.0

Friendly staff, ready to help. Awesome storage, clean safe

Hector Lopez Castro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Levenda  |  Online Move In 
Rating:
5.0

Just keep doing what you’re doing, as it is working. Thanks for always being a professional location.

Don Bryson  |  First Impressions 
Rating:
5.0

They were very friendly and accommodating despite being very busy.

Deandra Glass  |  Overall Experience 
Rating:
5.0

My experience w/ UHaul has been exceptionally positive! From the beginning to the end; utilizing Several services UHaul offers; truck rental from CA to AZ, an AutoTrailer, & rental of large Storage, another truck rental, & Closing of Storage has been great! No issues!

Francine Chavers  |  Overall Experience 
Rating:
5.0

Very helpful staff....😃

harry clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

frank john  |  First Impressions 
Rating:
5.0

This uHaul location is the best. Great prices for storage units. Accommodating hours. Lit up and security cameras make you feel safe. Friendly staff. Highly Recommended!! Way better than other storage places I rented at like Public Storage.

John Rader  |  First Impressions 
Rating:
2.0

The unit I rented was too small. I was given a month free but wasn’t able to apply that to a bigger unit. I barely moved in the small unit (less than 6 hours) I should’ve been able to still get a free month and not exempt just because I went to a bigger unit. This is a terrible experience. I’m looking to leave this facility soon

Christine Shepard  |  Online Move In 
Rating:
5.0

The Staff At Uhaul @ Power Road In Queen Creek Are Exceptional. They're Helpful & Curtious. Very Clean Building & Eady Access. Thank You.

Bernice Halbert  |  Overall Experience 
Rating:
4.0

My experience with the Power Ranch facility was totally satisfactory. My only issue was with my initial reservation with the call centre prior to my visit which was not recognized once I attended the facility. However. the local manager gave me first months rent free to compensate for the more expensive site which was available upon my arrival, I don't understand the point of call centre reservation if they can't hold the space that I reserved.

Brian Bird  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASMINE SIMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Moellers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrica Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HENRY kania  |  Overall Experience 
Rating:
5.0

The service was excellent and very helpful!

vince amey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramona moretta  |  First Impressions 
Rating:
5.0

My experience using the U-Haul storage unit was excellent. The staff, and in particular Robinson Madera, was very cooperative and friendly. I had one minor issue (my error) and Robinson helped solve it with ease. I'm still using another unit at this location and will continue to do so for some time.

JIM HASS  |  Overall Experience 
Rating:
5.0

They were a great help when my original movers never showed up. They booked me with someone reliable and everything went perfectly the next day. Very thankful. Robinson and his staff are GREAT!!!

Mary Massetti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Channell Jones  |  Overall Experience 
Rating:
5.0

The whole place was clean top to bottom. Staff was helpful and friendly. Very well run by Robinson and his crew.

Michael Smith  |  Overall Experience 
Rating:
5.0

Very nice and clean facility. Will tell friends and family about it.

Frederick Dandrea  |  Online Move In 
Rating:
5.0

This is a new facility and all was as one would expect for such. Staff offered helpful advice, always friendly and knowledgeable.

GLENN WILSON  |  Overall Experience 
Rating:
5.0

Great service and experience!

LORI LEVINE  |  First Impressions 
Rating:
3.0

Worked with 3 different employees during my move in to my storage unit. First employee i worked with was not knowledgeable on how how to set up a first time renter. I would ask questions and he would have to wait until a fellow coworker was available to ask them the question for me. It took me about 20 minutes to get set up since the program the company uses for ID check was not working on my phone (even employees tried and it wouldn't work) and employees ended up scanning the ID for me a different way. Should have just worked with the 2nd employee because they essentially set me up and 1st employee just had to hit print. Even that was too hard for him because he said printer was not working but it was just out of paper. 2nd employee was great and felt like the lead on shift (I wish I could remember their name becausethey were great. They had a double nose piercing.) First unit I was assigned had two water pipes going through it and was interfering with my cubic space so I had to go back downstairs to switch my unit. 3rd employee was great! He was called in from the truck return area to help condense the line and worked quickly and efficiently. I think his name was Brayden or Brendan. He helped transfer my unit and I was able to get back to moving my things.

Brianna Delrosal  |  First Impressions 
Rating:
5.0

Brand new facility, friendly service, quick and easy process

Jeffrey Ho  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joshua Pina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OSWALDO TAPIA  |  Overall Experience 
Rating:
5.0

Everyone I had the pleasure of dealing with at this location was amazing.

Nikki Burgess  |  Overall Experience 
Rating:
5.0

The best storage facility around. Staff was great and everything was clean. Very positive experience.

Jacob Truex  |  Overall Experience 
Rating:
5.0

Thank you for helping us out in a needed moment to support us selling a house and transitioning to a new one. I really appreciated the Cleanliness, the later hours we could access storage, and the carts WERE A LIFE SAVER.

Danny Riggs  |  Overall Experience 
Rating:
1.0

Due to negligent maintenance rainwater entered my unit and damaged my property. I was told to make a claim against my insurance but I did not purchase insurance at time of rental and my claim was denied. Regardless of insurance or not I would expect that the facility would provide a reasonably maintained unit. Basically I see this as being provided a defective product/service with no warranty or compensation for loss.

TRACI LAYTON  |  Overall Experience 
Rating:
5.0

Robert the GM and his staff where great I would recommend his facility to all of my celebrity colleagues they where great and didn’t even know they helped a celebrity out. So hats off to them for showing great hospitality and going above and beyond thank you!!!!!!!

RYAN GOODWIN  |  First Impressions 
Rating:
3.0

Called in to reserve a specific storage and the person I spoke with ended up booking a different location. I should’ve checked prior but trusted the agent. I’ll be moving facilities soon

BROOKE SHULL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

oshana aziz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Petersen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monika Davis  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful.

JIM HASS  |  First Impressions 
Rating:
5.0

Super helpful Manager and staff. The place is nice and clean and we were able to move in without any interactions (COVID concerns)!

Caleb Body  |  Online Move In 
Rating:
5.0

very friendly staff. experience was great. will come back again.

Nicklaus OBryan  |  First Impressions 
Rating:
5.0

The staff at this location are all exceptional and go above and beyond to help the customer.

Michael Mowatt  |  First Impressions 
Rating:
5.0

The staff is exceptional.

Michael Mowatt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sherri butler  |  Overall Experience 
Rating:
5.0

Staff is Amazing, went above and beyond to make our move easy!! Very well Managed

Jack Wilson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert Catto  |  First Impressions 
Rating:
5.0

Workers was very nice

kevin black  |  First Impressions 
Rating:
5.0

I have always had a very favorable experience using U-Haul. Customer service has been top notch.

Peg Knight  |  First Impressions 
Rating:
5.0

The manager, Robinson, was extremely helpful and kind and solved any little glitch with our move!

Mary Massetti  |  First Impressions 
Rating:
5.0

The Staff Was Great. Highly Recommend It. 🙏💕🇺🇸

Bernice Halbert  |  First Impressions 
Rating:
5.0

Staff was very friendly and helpful.

Ryan Ballway  |  First Impressions 
Rating:
5.0

I worked with "Yaya" and she was an absolute pleasure to work with. I was offered a free unit for one monthm She was so happy and positive. She was very knowledgeable and showed us the different sizes available. She even walked us to the unit we chose. She was very charming and charismatic. Uhaul should look into her development because she has a lot of potential.

Adam Castillo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Chandler  |  First Impressions 
Rating:
5.0

I’ve used a lot of different storage unit facilities in my life but none like this one. It was the most amazing experience putting my stuff in my unit here. The staff were incredibly helpful, moving into the unit itself was a breeze, the equipment and carts worked perfectly (which is rare) and the manager Robinson went above and beyond. I never write reviews but this facility definitely deserves an amazing one. 10/10 on all aspects.

kelsie jones  |  First Impressions 
Rating:
3.0

No comments

Johnny Williams  |  First Impressions 
Rating:
4.0

The only thing decreasing my rating is the rental seems too high.

kari hanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernadette Morrison  |  First Impressions 
Rating:
5.0

The manager was one of the nicest person I have ever met. The entire staff was always happy to help. Customer service was the greatest ever. You have a excellent staff. Thanks for your service.Ella Vance

ella vance  |  Overall Experience 
Rating:
5.0

Best uhaul I’ve ever been to

BLAKE SLEICHER  |  First Impressions 
Rating:
5.0

Robinson Madera, the GM, went above and beyond! Friendly and provided great customer service! I am beyond pleased!!

Alfred Gleason  |  First Impressions 
Rating:
3.0

Overall I was pleased with renting the storage unit and with the security.

cecilia lara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Mitchell  |  First Impressions 
Rating:
3.0

The biggest issue with my experience was trying to get a hold of anyone on the phone. Your automated system sucks and is not easy to navigate through and I never was able to reach anyone in order to handle what needed to be handled.

Steven Witt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Morel  |  First Impressions 
Rating:
5.0

Super friendly and helpful. The covered parking cost was the best value I could find.

Josh Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HARPER M TROYE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Aquila Bishop  |  First Impressions 
Rating:
5.0

Wonderful Staff Great experience

Trynu Davis  |  First Impressions 
Rating:
5.0

Had a great experience here with the manager Robinson, will recommend to friends and family.

Kailee Oliver  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stephen Kane  |  Overall Experience 
Rating:
5.0

Very helpful, manager was very nice , very satisfied customer

Andreas Cornejo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracee Guenther  |  First Impressions 
Rating:
5.0

Katy was professional and took the time to address my needs and offered me all the options available. This new location is a state of the art facility and is one stop shop for all my moving and storage needs. Great experience!!

FAAALIGA FILIMAUA  |  First Impressions 
Rating:
5.0

Haley went above & beyond to help me move in! She answered all of my questions-sometimes more than once, and even measured the elevator to confirm a large piece of furniture would not fit. She quickly helped me resolve the issue by moving my Reservation to a 1st floor unit. I am so appreciative of everything she did, and with a positive attitude along the way!

Deandra Glass  |  First Impressions 
Rating:
5.0

We were very impressed with everything about the staff and facility

sherri butler  |  First Impressions 
Rating:
5.0

Encountered an actual Karen as a customer 1st time for everything! Staff were highly professional and handled the Karen appropriately and succinctly. Staff bent over backwards apologising for said Karen. Highly recommend this location! Don't recommend Karen's as a matter of rule

David Mays  |  First Impressions 
Rating:
5.0

The lady who helped me at the counter was perfect. She was helpful, communicated instructions well, and was just a great person. The staff was very kind and friendly, which I greatly appreciated. The only critique that I can give is that my storage unit had some dead bugs. Aside from that, I’m still satisfied with the customer service.

Dustin Terry  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randy Carmien  |  First Impressions 
Rating:
5.0

Johnathon was extremely helpful and worked hard to give us the best rates. He was very knowledgeable about the facility and professional. Definitely recommend friends and other people for this facility.

Tamara Charles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Nicolaus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Breanne Potrie  |  First Impressions 
Rating:
5.0

It was fast, professional and easy to obtain a storage unit and reserve a truck Amazing facility and staff Thank you

CAROL PAOLO  |  First Impressions 
Rating:
5.0

Staff took care of my needs even though I was confused about the size of my unit.

Trisha Carlton  |  First Impressions 
Rating:
5.0

Katy was very pleasant and her staff was nothing short of awesome! Jonathan was also very attentive & helpful. Truly a wonderful team working here :) My overall move in experience was phenomenal! I would highly recommend this U-Haul location to others in the future.

GJuana Wright-Dozier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HENRY kania  |  First Impressions 
Rating:
5.0

All the staff here were extremely kind and helpful! We had just driven from Washington to Gilbert when we arrived to the location, and they made the process painless - relieving a ton of stress. Joshua assisted my boyfriend over the phone to find the right unit for us & quickly took care of us when we got to the facility. One of the gals (didn’t catch her name - so sorry!) gave us all water while we were unloading which was greatly appreciated. A few other staff members were joking around with my brother & it was a really comfortable experience. Small acts of kindness and compassion make the difference. Big thank you to the staff!!

Makayla Loper  |  First Impressions 
Rating:
5.0

The team was very helpful and informative

Mark Holland  |  First Impressions 
Rating:
5.0

Very pleased with the service. Received a call from Katy a few days prior to my move in date to confirm my reservation. Received a call from the office staff the day of my move just checking in with me. Personnel at the front desk were very kind and helpful. Great experience. It’s so nice to get great customer service these days. It’s hard to come by. Thank you!

Kim Tooker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivia Delacruz  |  First Impressions 
Rating:
5.0

Very friendly staff

Mirna Corrales  |  Overall Experience 
Rating:
5.0

I had my storage unit for over 5 years. The staff has always been extremely friendly and helpful…and the bathroom was always clean, more so than any public restroom I’ve ever used.

Bryan Como  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Whelchel  |  First Impressions 
Rating:
5.0

Power Ranch has the most wonderful staff. They are kind and helpful.

Tammy Stone  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JEFFERY TIPTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Gerberich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett Meister  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

theresa webster  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JUDY BOREN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice Mohler  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BILL COATES  |  Overall Experience 
Rating:
5.0

Thank you for all your help.

Bernadette DeVargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL DUFFIELD  |  Overall Experience 
Rating:
4.0

In getting this trailer parking spot I knew it was only temporary. I do have to say that the lady that checked me out when I had said I needed to cancel my spot wasn’t very polite. Almost kind of gruff.

Duane Yetton  |  Overall Experience 
Rating:
5.0

Great coordination on both moving in and moving out of storage unit. Would use this location again.

Steven Borden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUCE KROEGER  |  First Impressions 
Rating:
5.0

Very Friendly and helpful! Thank you!

Sheilah Hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN ROBINSON  |  First Impressions 
Rating:
5.0

Friendly and knowledgeable

Laurie Wallace  |  First Impressions 
Rating:
5.0

Site management was awesome to work with. Facilities were spotless. Will use this storage again in the future!

Jason Levasseur  |  Overall Experience 
Rating:
5.0

Ricardo was awesome!

Mary Ann Whitlock  |  First Impressions 
Rating:
5.0

Awesome experience. On site team is top notch. Bent over backwards to help me out. Much appreciated after a 2.3k trip!

Jason Levasseur  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL DILTS  |  Overall Experience 
Rating:
5.0

Service is s awesome.

oshana aziz  |  First Impressions 
Rating:
4.0

I would have given this place a five star rating, but they false advertised the dimensions of the unit I was rented. This forced Me to rent a second unit to accommodate My property. As a retired professional Mover from the largest Moving company in the world, cubic square feet and inches make all the difference in the world. 10ft. X 10ft. X 10ft. Should be exactly that. Not 10ft wide X 9ft. Deep X 8.5ft. High

Rodney Raleigh  |  First Impressions 
Rating:
5.0

The staff was very friendly and very helpful.

Tammy Donaldson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK WILLIAMSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANE HICKE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sunny Pino  |  Overall Experience 
Rating:
3.0

I went to go drop off the U-Haul and I guess you guys were close which is probably my bad I wish you guys would’ve had a drop box so I can drop the keys off

Channell Jones  |  First Impressions 
Rating:
5.0

The staff were very friendly and helpful! I would definitely recommend this storage facility to friends!

christina agans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIK KING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claus Reichmann  |  First Impressions 
Rating:
4.0

Staff made it simple and seamless to get set up and in place

ROBERT ROWAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL DILTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS REYNOLDS  |  Overall Experience 
Rating:
5.0

I was placed on waiting list for unit and called when available- great customer service experience

jodee tester  |  First Impressions 
Rating:
5.0

Very nice workers and polite ..

Mindy Thompson  |  First Impressions 
Rating:
5.0

Every time I have come in, they have been wonderful. Katie also is wonderful! She helped me out!!

Tammy Stone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rand Hawk  |  Overall Experience 
Rating:
5.0

Hailey was really nice and very helpful, would definitely recommend her to anyone. She got us in and out really fast and was more professional and understanding than the other storage places we called. You did a amazing job hailey

Tyler Baldwin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRACI LAYTON  |  First Impressions 
Rating:
5.0

Young lady helping (forgot name) was so helpful and very efficient. She’s going places

Sunny Pino  |  First Impressions 
Rating:
5.0

Very Friendly and helpfull! I needed a 10×20 and they had none so they gave me 2 5×10's for the price of the 10×20. Then later I needed another 10×20 and they had none for 2 or more weeks.I asked them to call me when one became available and 2 days later they called! It was a life saver on a very complicated move!

Steve Way  |  First Impressions 
Rating:
5.0

Great service, thank you!

John Dell  |  Overall Experience 
Rating:
5.0

Me and my wife moved here to Az from Wa. and we have used you in both locations with trucks and a storage unit in Queen Creek, U-Haul has been above and beyond excellent service. Our greatest experience was our dealings with a very awesome employee named Delanee at the 7175 S Power Rd facility in Queens Creek, Az. She was so friendly and professional and made our move so much stress free. Thanks for everything. Ron/Jan P.

Ronald Passage  |  Overall Experience 
Rating:
5.0

I had originally called the Uhaul owned facility in Gilbert , AZ , for storage of my utility trailer. Not having what i needed they asked me to hold. After fifteen seconds the gentleman let me know that if i wanted i would be notified when what i needed would be available , or another Uhaul location does have it available NOW. He told me location, phone number and approximately how many minutes away. I called the other location. The woman said that it just became available, and there was a waiting list but she would call back shortly. She called back in 11 minutes and said she called the other people on the list whom no longer needed storage. It was available now to me at 6:45 pm on a Friday night. I told her that i was on my way. I arrived and was on line behind 1 other customer. I was then met by a happy , bubbly CSR whom took care of my storage quickly , efficiently, and thoroughly offering all options and insurance of my rental. GREAT JOB in my opinion .

TOM REYNOLDS   |  First Impressions 
Rating:
5.0

Super friendly staff and helpful

Rori Perin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANE HICKE  |  First Impressions 
Rating:
5.0

Great service, thank you!

John Dell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy Flynn  |  Overall Experience 
Rating:
5.0

Always a pleasant experience EVERY time I came into the office. Always greeted quickly with a cheerful Hello! Dalaney is the reason I rented at this facility when I was checking storage places in the area. Her pleasant greeting and answering all my questions made me rent on my first visit! Thank you Dalaney!! (sorry if I didn't spell your name with the correct spelling.)

John Skaates  |  Overall Experience 
Rating:
5.0

Great customer service ✔️

PABLO MORALES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa VanZanten  |  Overall Experience 
Rating:
5.0

Very good experience so far. Staff is very friendly and helpful

Patricia Calder  |  First Impressions 
Rating:
5.0

The girl up front was very friendly and professional

Ronald Passage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sandra gianni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert sellevold  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsay Dickerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike West  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Kroeger  |  Overall Experience 
Rating:
5.0

Very helpful and convenient.

William Banks  |  First Impressions 
Rating:
5.0

I have had nothing but excellent experiences with U-Haul!

ALEX MATEJCIK  |  First Impressions 
Rating:
5.0

The two young ladies that were working on July 30 were pleasant and engaging. I was in the middle of a long day and they made it just a little better by being fun and friendly! Thank you! My reservation was overbooked I guess, so my 10 x 20 unit was substituted for 2 10x10 units. I am ok with the change but was required to purchase an additional lock as a result. I pleasantly asked the ladies if they could work with me on the 2nd lock and they stated that they didn't have the authority but would ask someone else...I don't feel I should be charged for a second lock when the change was not of my doing? What do you think?

DAVID VADER  |  First Impressions 
Rating:
5.0

This is a well run facility. Staff was always available and helpful. I highly recommend it.

Dennis Wells  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

douglas efnor  |  First Impressions 
Rating:
5.0

Great staff and very helpful !

Paul Guerrero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doug Sorrell  |  Overall Experience 
Rating:
5.0

First Month free is very nice.

Mike West  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Nicholson  |  First Impressions 
Rating:
5.0

Great experience and staff was very helpful.

Michael Yerebeck  |  Overall Experience 
Rating:
5.0

Great customer service, would recommend them to anyone

louie raya  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE GJERDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Stull  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa VanZanten  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thorin hartsfield  |  First Impressions 
Rating:
5.0

Very nice people! Very helpful.

VICKI ROWE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Viviana mendoza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan Priddy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam Sharp  |  Overall Experience 
Rating:
5.0

Hannah is delightful, she has helped me with several van rentals and now with RV storage. I was on a waiting list for a spot and Hannah called, let me tour, and quickly booked the spot for me. I am very happy to store my RV much closer to home now!

Lorie Schenck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chalet Fuery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jessica Deery  |  Online Move In 
Rating:
5.0

Hannah was always pleasant and helpful. I would use this facility again.

Sherley Hutchinson-Smith  |  Overall Experience 
Rating:
5.0

They were the most awesome helpful people! They were great to help us get our storage and assist with boxes. We will bring them all back to them once we finish moving! Absolutely stupendous!

Michael Hoke  |  Overall Experience 
Rating:
5.0

Hannah was wonderful! Polite and very helpful, she made this so easy. Really appreciated her guidance for a storage room and our supplies. Great customer service!

Michael Hoke  |  First Impressions 
Rating:
5.0

Staff was nice & honest Much better than our experience with Pubic Storage

Gary Cleland  |  First Impressions 
Rating:
5.0

Hannah is very polite and knowledgeable about the property. The unit was available as she stated and ready for move-in as promised. Thank you, will let others know of this facility.

Terry Smith  |  First Impressions 
Rating:
5.0

Our experience was everything we needed it to be. I recommend using this facility for your storage needs.

jeff cooper  |  Overall Experience 
Rating:
5.0

Pleasant, task accomplished quickly, professionally.

Gary Davis  |  First Impressions 
Rating:
5.0

Excellent customer service by Dylanney and the other young girl there.They are both an asset to your company.Very refreshing to see such GREAT customer service these days by younger people.

John Skaates  |  First Impressions 
Rating:
5.0

Hannah was very helpful and informative. Thank you!

Craig Larson  |  Overall Experience 
Rating:
3.0

Rfg

Ana Armas  |  Overall Experience 
Rating:
4.0

I always go to uhaul

Craig Larson  |  First Impressions 
Rating:
3.0

All was good for this move...

Steven Williams  |  Overall Experience 
Rating:
5.0

Thought the advertised rental on your vehicles was misleading. We traveled 119 miles, and ended up paying a great deal more that your touted amount. You should have a graduated scale for excess miles.

Pamela Pousson  |  Overall Experience 
Rating:
5.0

The lady that helped me was awesome very helpful. Thank you

Robert Airey  |  First Impressions 
Rating:
5.0

Good accessibility, the drive up units are the only way to go.

John Gaskin  |  Overall Experience 
Rating:
5.0

Hannah was very helpful and accommodating..

Rebecca Mock  |  First Impressions 
Rating:
5.0

I forget her name but she was very very helpful in every way. At the counter when I first walked in during the time I was there etc. I would recommend them

Ken Barton  |  Overall Experience 
Rating:
5.0

Didn’t have no problems

Tai ziatz  |  First Impressions 
Rating:
5.0

Hannah is amazing &on top of her game, i will rec. due to my experience with hannah. The other lady, every question was answered "i dont know i need to ask my supervisor! READ THE UHAUL PANTHELT LADY

Jenny Rowe  |  Overall Experience 
Rating:
5.0

The best customer service I have experienced. Love this place!

Sherley Hutchinson-Smith  |  First Impressions 
Rating:
5.0

I have never rented a storage unit before. That was the most insanely simple process ever. Great job uhaul. In a world that is seemingly always more complicated than it has to be you guys are not.

Jeffrey Webb  |  First Impressions 
Rating:
5.0

Hey young lady that helped me was very kind, very efficient and very knowledgeable. I told her what my family's needs are and she was able to accommodate them.

Jenny Rowe  |  First Impressions 
Rating:
5.0

Excellent service

Brenda Vick-Bey  |  Overall Experience 
Rating:
5.0

The young lady at UHaul was outstanding

JERRI CLARKE  |  First Impressions 
Rating:
5.0

Great customer service

Paul Walgren  |  First Impressions 
Rating:
5.0

The mover that was suppose to unload my truck (Sun City Muscle Movers), did not show up. A HUGH Thank you to Allie Gonzalez for all her help in finding someone to unload my truck.

melvina wagner  |  First Impressions 
Rating:
3.0

I went to pick up my trailer for a trip and found they had rented the other half of my space to another person. The size of both of our camping trailers where such that we only had 6 inches of cleara

SCOTT BENZING  |  Overall Experience 
Rating:
2.0

Allie, the manager is very efficient with the cleanliness and running the facility. However, she could use training in customer service; two of my four contacts with her were less than pleasant.

victoria/robert obergfoll  |  Overall Experience 
Rating:
5.0

I just relocated from Kansas. You guys were very nice, and helpful.

Towanda Green  |  First Impressions 
Rating:
5.0

You were all great!

Kelly Jensen  |  Overall Experience 
Rating:
5.0

I was extremely pleased with the assistance provided to me by William when I arrived to pick up my vehicle after 8 months in storage. Ali was most helpful too in finalizing the storage fee.

PAUL GALLIVAN  |  Overall Experience 
Rating:
5.0

the staff are very plesant and helpful. My entire storage stay was perfect.

Patricia Watts  |  Overall Experience 
Rating:
5.0

.

Edward Dobbins  |  Overall Experience 
Rating:
5.0

I will highly recommend your facility to anyone friends, family and let them know how happy I was with your facility

Angela Perez  |  Overall Experience 
Rating:
5.0

The staff was friendly & compassionate.

Sandra Cheeks  |  Overall Experience 
Rating:
4.0

The facilty is very clean and the staff exceptional.

Patricia Watts  |  Reservation 
Rating:
2.0

All of our belongings had a huge layer of dirt on them when we removed them. It was like we had just left them outside in the elements. Would never use this place again.

SHANNON & JARED GUYMON  |  Overall Experience 
Rating:
5.0

N/A

JESUS MORENO  |  Overall Experience 
Rating:
4.0

Staff were readily available and helpful. Thank you so much.

sherry killingsworth  |  Reservation 
Rating:
5.0

😀

Peter Calegari  |  Overall Experience 
Rating:
5.0

Great customer service

Madison Flake  |  Reservation 
Rating:
5.0

Service was awesome, very friendly!!!

CARMON RUDOLPH  |  Reservation 
Rating:
5.0

Absolutely exceptional customer service! Made the process of getting my storage unit completely seamless and stress free. The staff is beyond kind! Will most definitely be recommending!

Katie Withers  |  Reservation 
Rating:
5.0

The staff was excellent. Explained every detail of our storage. Kudos to everyone at U-Haul Moving & Storage of Power Ranch.

JESUS MORENO  |  Reservation 
Rating:
5.0

Easy move-in process! The office had extra water when ours ran out and we were so thankful! There were several dollies available for use which made unloading and moving in much easier.

Sarah Freeman  |  Reservation 
No reviews have been submitted for this location.

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