Had some issues with the trailer swaying slightly at times otherwise an excellent trailer. Some tips on backing up a duel axle trailer would have come in handy. Good dealership experience.STEVEN S.
Customer Reviews for U-Haul Moving & Storage of Port Washington
Saukville, WI 53080
(I-43 Exit 96 to WI-33 East)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
You guys are amazing. Just keep doing what you're doing.Donald M.
Customer did not leave a comment.Chad K.
Customer did not leave a comment.Edward G.
The lady and gentlemen that helped me were GREAT!! Very nice, polite and helpful.james L.
Josh is absolutely killing it. He gave me the right equipment and helped me attach my auto transport to my truck QUICKLY! He is also extremely personable and friendly. Hard to find people with that attitude in the Milwaukee area. I hope he rises to the top with U-Haul. Thank you Josh!Derek A.
Customer did not leave a comment.Kathleen B.
Very friendly staff. drop off was very fast and efficient.Sylvia A.
I think I left my key in the cupholder. It was easyAndrew P.
The staff was friendly, they had the trailer ready when I arrived, and were clear in all the instructions. It was an easy process when I returned the trailer. They have a well-stocked inventory. The facility is easy to access. A very good experience from start to finish.Peggy H.
I suggest, that they get crank down hitches instead of the ones that you have to pick up and put on the ball. It's just a nightmare trying to lift the trailer and put it on the ball when it is packed full. The trailer is heavy enough empty to have to lift it up and put it on the hitch let alone, when it is packed full it's just too hard.DEBRA LYNN P.
Customer did not leave a comment.Jennah C.
Top notch staff. Best truck rental experience I ever had.Christian F.
Lights in storage lockers.William W.
Nothing. Everything was perfect.John H.
Customer did not leave a comment.Rachel U.
Customer did not leave a comment.Kali K. | Online Move In
Customer did not leave a comment.Jordan L.
Customer did not leave a comment.Richard G.
The tires on the trailer were in bad condition. Very dangerous in my opinionThomas V.
Customer did not leave a comment.Iesha G. | First Impressions
Customer did not leave a comment.Claudia B.
Customer did not leave a comment.Duchar N. | First Impressions
Customer did not leave a comment.David B.
Customer did not leave a comment.Mark K.
Customer did not leave a comment.Teri N.
We weren't able to get our truck via our app like we had thought. Everyone inside was very friendly and helpful though!Christopher S.
Not the location's fault, Uhaul as a company overall is a disaster.Larisa H.
Customer did not leave a comment.Andrew S.
Customer did not leave a comment.Laroy G.
Customer service scheduled an install at a location that cannot install what ai need. I got a call from the location hours before it was to be done. I was on a time crunch for this.Clint B.
Customer did not leave a comment.Betty M.
Customer did not leave a comment.daniel M.
Customer did not leave a comment.Jeff C.
Nothing, everything was great.Steven O.
Be sure employees know where to park the vehicles. I was given keys to the wrong vehicle.Bethany K.
Customer did not leave a comment.Courtney L.
Very helpful staff.Steven or S.
Everything was A1 for service and security .Daniel t. | Overall Experience
Customer did not leave a comment.John H.
I thought this location was great. The staff are kind and helpfull. I am disappointed with Uhaul as a company though. On top of refilling the gas, an rate of $1 per mile driven is a really high price. This extra cost will make me rethink using Uhaul in the future. The 2022 IRS business mileage reimbursement rate is about $0.62 and that's to cover wear and tear and gas! Uhaul makes us fill the gas and pay an additional $1 per mile. It's over the top.Spencer O.
Customer did not leave a comment.Joseph Y.
Awesome, app made turn in super easyandrew G.
Directions stated that the truck was parked in an area but the truck was parked on the other side of the parking lot. Staff was able to help me find it very quickly and get me on my way.Anthony E.
Service in and out was super simple. Rental went perfectly.Edward P.
Customer did not leave a comment.thomas R.
Customer did not leave a comment.MICHAEL K.
Customer did not leave a comment.Mark K.
Customer did not leave a comment.David K.
Customer did not leave a comment.sandra B.
The truck was clean but the back leaked water and so did the cab of the truck.Karen G.
The only issue I had came from trying to secure the dolly once moving was done. I had trouble placing the dolly back into the clanped aresChristopher B.
Customer did not leave a comment.Mary G.
Friendly and helpful staff. Quick easy pick up and drop off process.Eric E.
Customer did not leave a comment.James G.
Drop off was easy and convenient.Paisley K.
Customer did not leave a comment.Spencer O.
The service was satisfactory and enjoyed. The pickup truck serves purpose. The pricing was very okay, and the staff are very friendly and kind. Thank youKayode O.
The U box was the easiest move. Pulse it was way cheaper that PODS. The U box made it to my destination well before the estimated date. Would totally use them again.Julie W.
Customer did not leave a comment.Tom M.
Customer did not leave a comment.FREDRICK H. | Overall Experience
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Lawrence M.
Josh is very helpful and knowledgeable! He knows his business and takes care of the customer.Emmett L.
Everything was ready to pickup as promised. Easy check in and return.Tom A.
They provide everything I needed to get myself out of a predicament. My motorcycle was disabled and they were there for me.JOBY B.
Attempted to use self check-in but the website would not work. We were told by the employee that "it happens a lot". Sounds like the website needs some repairs!Adam Randal H.
Friendly service. Super clean vehicle.DAN P.
Customer did not leave a comment.James K.
Very clean and organized location. Friendly helpful staff. Fast in and out.Tama G.
Customer service was great, he was super friendly and helped me get on my way quickly. My previous experience was not as great (person made me park the trailer perfectly which was annoying and demeaning).Matthew F.
Customer did not leave a comment.Susan C. | Overall Experience
Counter agent was very friendly and efficient. Great experience overall.BOYD M.
The check out policy after hours is very tedious.Kevin D.
I was on hold for 49 minutes waiting. My call was never answered. While on hold, I was driving to the location. When I arrived, on clerk was helping a lady and I waited 15 minutes until my turn. (I was still on hold at this time because I wanted to see if my call would be answered). While I was waiting (and on hold) the clerk helping the lady called an employee to assis6her with the computer. He was in the side room on his phone the entire time I was in the store. My call was never answered, and when it was my turn, I finally hung up. The trailer I rented had a broken wire to the license plate light. I had to fix it myself while using the trailer.Robert W.
I was overcharged. I can't begin to imagine how much business you'll lose because of a $9.38 overcharge. It's the principle of the matter, not the actual money. I'll be sure to take my business elsewhere next time and advise others to do the same.David S.
Helpful staff.William W.
Customer did not leave a comment.Lenore K.
No improvements necessary. Excellent service!Suzanne D.
Customer did not leave a comment.Sara M.
Customer did not leave a comment.Jonathon A.
Great service. PerfectJonathan B.
Customer did not leave a comment.David M.
Customer did not leave a comment.Nicole K.
Customer did not leave a comment.Mark E.
Everything went well!!Nancy F.
Customer did not leave a comment.Brian R.
Customer did not leave a comment.Mark C.
Customer did not leave a comment.Dan B.
There is nothing to improve on at this location. This location runs smoothly, the staff is wonderful, and the equipment is always in good order !!!Jason S.
Rockstars. Went above and beyond. Polite and professional. Thorough explanation and problem solved my reservation issue. Great group there in Saukville.Anthony A.
Staff was great!Thomas S.
Customer did not leave a comment.David B.
Customer did not leave a comment.Luke V.
Customer did not leave a comment.Paul K.
Customer did not leave a comment.IGOR A.
Customer did not leave a comment.Candice S.
Customer did not leave a comment.Traci B.
My suggestion would be to start out with a full tank of fuel in your trucks. The customer would be responsible for returning truck full of fuel. It would be more fair for all the customers.Donnie V.
Drop off location was good. The return process was terrible though, the app did not work. Tried to go through the process and it never gave me the option to take pictures and updated mileage. While doing it through the app, it brought me to the page where I was supposed to do all of the above, but nothing ever let me. I just went inside to see the attendant and he said I was good to go. he'd do the rest for me. Overall, fix the app and the mobile return process, it sucks!Daniel T.
Josh was welcoming and very informative.Michele S.
Customer did not leave a comment.Dawn M.
Customer did not leave a comment.Mike H.
Very easy online rental. Super efficient and friendly staff!Curt M.
Even tho they ran short staffed this day we were helped with a pleasant attitude and made sure we understood how to work things. All went smoothly. Will use again.William P.
Customer did not leave a comment.Eric P. | Online Move In
Overall great experience! staff was super friendly and helpful, clean well maintained place.: truck pick up and drop off were super easy.. would definitely use them again in the future if and when I need it!Amanda H. | First Impressions
Customer did not leave a comment.Kory Z. | Overall Experience
Customer did not leave a comment.CARRIE C. | First Impressions
Customer did not leave a comment.Andrew L. | Overall Experience
Customer did not leave a comment.Harold W. | First Impressions
Great staff, very helpful and friendlyKATHRINE F. | Overall Experience
Customer did not leave a comment.KATHRINE F. | First Impressions
The manager and staff have outstanding customer service! Clean units with heat! The garage drop off zone is so nice and convenient for loading and unloading. Overall great experience, highly recommend.JACOB S. | Overall Experience
Everyone made me feel welcome and were very helpful.sharon b. | First Impressions
Quick and easy. Gorgeous location. Neat and very clean. Staff friendly and helpful.Andrew L. | First Impressions
The facilities and staff were wonderful. The staff were super helpful and friendly, and the storage unit access was great. I loved being able to unload my SUV out of the weather. It was winter in Wisconsin!Donald M. | Overall Experience
Customer did not leave a comment.Thomas G. | Online Move In
Drive inside doors for loading and unloading are for ‘standard’ vehicles, we were unfortunately towing a trailer so we could not use it, but it’s nice it’s available. Building is very clean and smells nice. Flat bed style carts are also available at a handy spot too. A+Gordon S. | Online Move In
Convenient location, very clean facility, reasonable rates.RAINER H. | First Impressions
Customer did not leave a comment.Raul P. | Overall Experience
Customer did not leave a comment.Trent W. | Online Move In
Customer did not leave a comment.Colleen F. | Overall Experience
Customer did not leave a comment.HOPE F. | Overall Experience
Customer did not leave a comment.Roxanne R. | First Impressions
Customer did not leave a comment.Patrick H. | First Impressions
Customer did not leave a comment.William F. | Overall Experience
Customer did not leave a comment.Jerome L. | Overall Experience
Customer did not leave a comment.Susan C. | First Impressions
If it got any better I would think the deck was stackedChris C. | First Impressions
Don’t want to pay $5 for 24hr access. Why? It’s secure. Do I get protection for that money? No. Of course not. It’s a coded door. Just a way for Uhaul to make a little more money.Too bad.DALE F. | First Impressions
Great staff very helpfulPatricia F. | First Impressions
Dan was really helpful with the truck rental and StoragePamela M. | First Impressions
Customer did not leave a comment.Matthew H. | Online Move In
Staff was very helpful and easy to work with (my first time renting a Uhaul)! Thanks for your help!ELIZABETH T. | Overall Experience
Customer did not leave a comment.Rita B. | First Impressions
The staff explained everything quite adequately, were very helpful and friendly. It was a pleasure to work with them. The facility and office hours are quite convenient. The facility looked very clean and well maintained.sonia l. | First Impressions
Very clean and even smells good as you walk in. Excellent service. Quick and easy payment plan. I've recommended this facility to family and friends. Thank you for keeping all my furniture safe...Colleen M. | Overall Experience
Thanks for letting me park my food truck in the back of your location. It was a very convenient place to park.robert m. | Overall Experience
Customer did not leave a comment.Susan M. | Online Move In
Customer did not leave a comment.THOMAS B. | Overall Experience
Customer did not leave a comment.Melissa D. | Overall Experience
Is nice.. No complaintsKimberly F. | First Impressions
I am glad to be able not to worry when I need a storage unit it’s there and The vehicles are in good shape I’m ready to go and clean thank youderek o. | Overall Experience
Later night access hours would have been helpful on 2 occasions over 4 monthsJohn S. | Overall Experience
Customer did not leave a comment.THOMAS B. | First Impressions
Great serviceSherri H. | Overall Experience
The staff was very helpfulSherri H. | First Impressions
On 5/27 I showed up after the office was closed to move in. I was able to get into the entrance with my code but the sliding doors were locked so I was not able to move in as expected.Nathaniel P. | Online Move In
Customer did not leave a comment.Anna R. | First Impressions
Everyone is very friendly & helpful, thanks.JEFFREY S. | First Impressions
Very nice units. The only concern I have is that the garage doors don’t always work. It would be helpful if light was red when space is occupied. They are usually just flashing yellow. Other than that I like the units & the staff. Thankspeg s. | First Impressions
I had problems with the login card and later using a code. Systems issues were the culprit.JAMES P. | Overall Experience
The best......ella p. | Overall Experience
Customer did not leave a comment.JOSEPH K. | Overall Experience
Best moving experience. U-haul made it easy, fast...very accommodating to changes.Jackie G. | First Impressions
Customer did not leave a comment.Clifford W. | Online Move In
Very helpful and friendly staff!max m. | Overall Experience
Customer did not leave a comment.BARBARA P. | First Impressions
Customer did not leave a comment.Jackie W. | Overall Experience
Exceptionally clean facility. Easy to rent and helpful staff.Pamela S. | Overall Experience
Customer did not leave a comment.David K. | Overall Experience
Customer did not leave a comment.Ralph S. | Overall Experience
Good stuffKai G. | Overall Experience
I was given a lock with a key attached to a U Haul card when I rented the storage. When I was done with the storage they made me keep the lock. The owner said that the U Haul card had a hole in it where the key was attached and that would no longer work with their system. He accused me of punching a hole in the card. I did not punch a hole in the card. That was how it was given to me. So I got stuck with a lock and no refund.Nancy M. | Overall Experience
Several days prior to check in, I received a call from the manager-Ross, in case I had any questions. The morning I checked in, Ross was also working the front desk. He was very helpful, explaining all the details I might need to know and making sure to answer any questions I had. I was very impressed with the cleanliness of the facility and also with the "for free space", where customers could leave items for others to take.PAIGE D. | First Impressions
Customer did not leave a comment.Elizabeth B. | Overall Experience
Customer did not leave a comment.Danielle G. | First Impressions
Customer did not leave a comment.Kevin C. | First Impressions
Ross brooks is an a**hole and can go f*** himself. And was severely unprofessional with me on 4/20/20. After I called on Friday 4/17/20 and explained to someone working there that the only time I had to empty my two units out was on 4/18/20 and 4/19/20. Ross had a big attitude with me about that and was trying to demand more money for rent when those were the only two days I had to get the stuff out. Bear in mind, all that stuff in those units was my father's who just recently passed away and Ross did not care one bit in the world about any of that. Along with this other lady on Sunday 4/19/19, this lady had a big attitude when I asked about extended access in the storage facility she was walking around yelling an had an attitude to her coworker max, he said something to her and she mumbled something under her breath. Overall nice facility over on the storage side and in the office. From what I experienced on the dates I listed, and after storing there for about a year I believe, I will NOT be coming back to this location for anything EVER again.Devon V. | Overall Experience
Customer did not leave a comment.Garold B. | First Impressions
Customer did not leave a comment.DENISE B. | Overall Experience
Customer did not leave a comment.Emilio D. | First Impressions
Great people to work with, very polite & friendly. Extremely clean facilitie. Feel my stuff in storage is totally safe, I'll be telling my friends, thanks to Ross & his staff, OUTSTANDING!!!JEFFREY S. | First Impressions
Clean and convenient. Staff was helpful with renting truck and then using storage facility. I don't know how they could have improved the experience. Great job.gary b. | Overall Experience
Renting a storage unit temporarily at this location was a positive experience all around. Facility is immaculate and has so much to offer and then some!Beckie H. | Overall Experience
Great experience for a first time user of a storage unit!Jeff T. | Overall Experience
I seem to rent a truck every 6 months for one reason or another and THIS is by far the best place to do so. The staff and management are personable and easy to work with.Michael M. | First Impressions
Russ and his team helped make our storage and move as pleasant as moving could be. Very clean.chris S. | Overall Experience
Very helpful!!David K. | First Impressions
Great owner and storage unit!!autumn o. | Overall Experience
O thought that the facility and the service was very goodGennine F. | Overall Experience
Very nice facilities. Very easy to get around. Well organized security.John F. | Overall Experience
Very well maintained.Richard M. | Overall Experience
Ross is fantastic and made our experience so easy. Will be telling our friends.Susan K. | First Impressions
Ross was extremely helpful, professional and knowledgeable. We were very happy with his services. Would definitely utilize his establishment again with future needs and will recommend to friends!Jennifer S. | Overall Experience
Very cleanPam P. | Overall Experience
Ross made special rules for some customers.tracy k. | Overall Experience
Ross you and your staff were very kind and caring and I would reccomend your storage to all my friends!☆☆☆☆DEANNA T. | Overall Experience
Great storage facility! Really clean!Liz L. | First Impressions
Great storage facility!Elizabeth L. | First Impressions
Very clean and friendlyPam P. | First Impressions
Very clean. Staff is very helpful. Ross, the GM, was always kind. Not only did I rent storage, but also utilized the truck rental from the saukville location. I would use again and do recommend.Raymond S. | Overall Experience
It was quick and painlessTimothy B. | First Impressions
Staff was friendly and helpful. Storage unit was clean! Indoor facility with security is awesome!Jeff T. | First Impressions
The UHaul computers never work. It takes so long to transact business because the computers are set in STONE. That system is from the Stone Age.patricia m. | Overall Experience
Ross has always help me in my time of need.robert m. | First Impressions
Ross was super helpful and the facility is super clean. Great experience.Mary L. | Overall Experience
Great service. I am pleasedRaymond S. | First Impressions
It was incredibly easy to rent this storage unit.Pamela S. | First Impressions
Very informative. Walked me through process of checking into storage locker.JoAnn O. | First Impressions
Matt was great to work with! Very clean storage easy to use . I had a great experience!Ted K. | Overall Experience
Mr. Brooks is always so friendly,helpful and informative. I recommend U-Haul to everyone I know.Katie K. | Overall Experience
Used them many times and will use them again. Pam is terrific.larry d. | Overall Experience
Recently, our area was hit with a lot of rain, many houses flooded. U-Haul offered a month free storage. It was a very generous thing for you all to offer to help people in the community. ThankyouJulie R. | Overall Experience
No employees in store for about 20 minutes.Serena M. | Overall Experience
Manager was rudeMollie G. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!