U-Haul Moving & Storage of Port Townsend

2454 comentarios

14082 Airport Cutoff Rd   Port Townsend, WA 98368
(At the Junction of Hwy 19 and 20 by the Wheel In Motor Theater)

(360) 385-3813

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(360) 385-3813

14082 Airport Cutoff Rd
Port Townsend, WA 98368

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Truck was muddy but not a issue for me, fuel reading at pick-up said 3/4 on paperwork but was actually a smidge over 1/2 and same with mileage on paperwork didn't line up with actual mileage on odometer.

Tye S. 
Clasificación:
4.0

Very helpful.

JESSICA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
5.0

So nice in and out and very professional

Sandra M. 
Clasificación:
5.0

Port Townsend, WA U-Haul staff is great, thorough, and fast. I rarely have to wait long to complete a reservation and they are always timely when I have returned the equipment.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

norton S. 
Clasificación:
5.0

Great customer service. Well run store and yard.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
4.0

Truck needed some attention and was very dirty.

Dani K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Verna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim R. 
Clasificación:
5.0

Customer service was great. I was just a walk-in and they took very good care of me. The truck suited my needs perfectly.

Felix V. 
Clasificación:
4.0

Friendly and helpful staff at the port townsend location

Burl N. 
Clasificación:
5.0

The truck had 141,000 miles and sounded like a flock of birds under the hood as the belts chirping was loud, If those belts fail, and they are worn out who takes credit?. The windshield was dirty, on the inside and outside and into the sun not good, In a rental vehicle it is more important the windshield is clean, than the floor. The agent gets high marks for listening and his handling of my concerns.

Randal R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

It all went so well. The service reps were professional, helpful and very nice. Moving can be stressful but this one wasn't at all. Great job!

Joanne H. 
Clasificación:
5.0

All good :)

DAVID L. 
Clasificación:
5.0

Took too long for them to reply to my request for help and send service.

Cynthia R. 
Clasificación:
5.0

Absolutely the best service!! Very kind and easily answered all of my questions. My family has rented from this location on quite a few occasions and have always been great !! Thank You

Teresa H. 
Clasificación:
5.0

The service person was great, exceptionally helpful.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sayre H. 
Clasificación:
5.0

Inform customers as to closing time of pickup location

doug W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
3.0

I drove up, a man came up to me, didn't really say much, got my key and that was that, not even a thank you.

Colleen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary P. 
Clasificación:
1.0

Don't know what you can do for future customers. All I know is that our service was terrible. This site dropped our reservation for October 24, 2020 and made us drive to Port Orchard WA to get a truck approximately 1 1/2 hours one way. This took about 4 hours away from our packing and cleaning time and we were not able to finish loading the truck on Oct. 25 and make a ferry reservation. So we had to go back to Port Townsend, rent another truck and do the whole thing again!!!

Pamela L. 
Clasificación:
5.0

I would like to thank Ted, at the location for allowing me to park the truck on site until my storage space was available. I towed a private vehicle, and by not driving around the area with the large truck with car in tow, it made things easier, faster and safer. Again, the whole crew was outstanding.

Edward Z. 
Clasificación:
5.0

Great folks, good machine.Fine move.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela S. 
Clasificación:
4.0

Way too expensive, going back to Budget next time.

Steven B. 
Clasificación:
2.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

I was forced to drop off at this location by the regional uhaul si I had to hire a car and Driver to pick me up for the additional 123 miles one way to drop off here extra 50.00 in fuel cost and and I passed 5 other closer locations and I paid for the trip to the closest location and was lied to by the customer service agent in kent. I have filed a formal complaint.

DON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY WILLIAM M. 
Clasificación:
5.0

Easy to check out - easy to check in - Thanks to this location.

Karel R. 
Clasificación:
5.0

All good, from local staff, to field manager, who promptly reimbursed me for wiper replacement.

DAVID L. 
Clasificación:
4.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Burl N. 
Clasificación:
5.0

you guys are awesome!!!!

Marc R. 
Clasificación:
3.0

Was told when rented could pickup toll dolly in Poulsbo -10 miles. When received call was told only one available was in Port Townsend- 90 miles round trip! No choice but to make the drive! Tires were each 20 lbs low on air,

Larry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie S. 
Clasificación:
5.0

Been here before and will be back again.

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
2.0

Made reservation on line for trailer costing 18.99/day. This dealer does not stock that trailer. Gave me next close. Cost $30. Auto rentals give you next close for same price as reserved.

jack V. 
Clasificación:
5.0

Everything went well. No improvement necessary.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome Z. 
Clasificación:
5.0

Make sure the stair roller on the dolly turns properly.

David N. 
Clasificación:
5.0

Very helpful

Ana N. 
Clasificación:
1.0

Cargo van was uncleaned: potato chips, candy wrappers and cigarette ashes in the driver's area as well as the cargo area. Needless to say the van had not been sanitized. I pointed thus out and then had to wait the better part of an hour to get another van. Even if this was not the time of Covid-19, the cleanliness of the van would be unacceptable.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

isaiah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

Give Jennifer a raise she did a wonderful job. You have a good employee on your hands

Edward K. 
Clasificación:
4.0

Computer problems slowed the pick up process a lot.

Colleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Courtney K. 
Clasificación:
5.0

This location paid excellent attention to keeping customers and staff safe from infection. Gracias.

BRENT ANTHONY V. 
Clasificación:
5.0

Everything was great

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

A walk through of where controls are would be helpful: lights, wipers, emergency brake, . . . .

Dorothy T. 
Clasificación:
3.0

Tracking information needs to be provided once the UBox is shipped. Not knowing where your belongings are is not helpful. Especially when the box is arriving late.

Paula M. 
Clasificación:
5.0

You guys are the best!! We here at the TRi-Area Community Foodbank are so appreciative of the service you give to us!! Thank you!!!!!

Marc R. 
Clasificación:
5.0

Very friendly and accommodating!

Isabelle R. 
Clasificación:
5.0

My complaint at drop-off was due to corporate policy. When I reserved the truck I added a couple of cushions days to account for unknowns in our plan. These were not all used, and I was informed I could not get my money back from turning the truck in early.

dan M. 
Clasificación:
5.0

Nada

Harold P. 
Clasificación:
5.0

Total cost at time of reservation would have been appreciated

Pamela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chi-Chung H. 
Clasificación:
4.0

Crew was pretty together. They met my expectations and that's all I require. I use these guys about once a month and they normally take good care of me

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT C. 
Clasificación:
4.0

Wish someone would have walked me through checking the oil level. Didn't realize I needed to do this until I read the notice in the vehicle and I haven't had much experience with that task. Also, the truck was a bit dirty -- bugs on window, grill, mirrors, and front of cargo area. I wish someone would have told me whether I needed to clean it before returning it because I did wash the cab -- made it cleaner than when I picked it up.

Cynthia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN S. 
Clasificación:
5.0

Employees were friendly and helpful.

Paul M. 
Clasificación:
5.0

I was originally supposed to p/u the truck much closer to my house but 2 days prior was notified I needed to drive almost an hour to get it. I understand that's the policy, that out of state trucks aren't technically reserved until 2 days prior, and appreciate that I was compensated extra miles, but that makes it nearly impossible to plan a move when you don't know if you actually have a truck or not.

David B. 
Clasificación:
5.0

First class - used move help at the beginning and end to deliver Uboxes and load unload them . Everyone was excellent. Very happy with the whole experience.

michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

Great van. New, good handling, and smooth ride. Reservation and return at Port Townsend store was quick and efficient.

STEVE JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug A. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

william T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KASSANDRA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henri K. 
Clasificación:
5.0

Outstanding and efficient customer service. They even teach how to properly hook trailer. Learn something everyday. Thank you and keep up the good work. Most of all. They are very nice people. 😁

darnell S. 
Clasificación:
5.0

Friendly. Timely. Efficient.

LESA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jakob B. 
Clasificación:
5.0

Outstanding service professional

Tim M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAKINDA R. 
Clasificación:
5.0

Very helpful & friendly as usual

Belinda S.  |  Overall Experience 
Clasificación:
5.0

Their helpfulness was phenomenal. The problem was the subcontractors from Moving Help.Com-two did not show up. PT UHaul recommended a local mover. I suggest avoid Moving Help.Com!!!!!!!!!!!!

Ann L.  |  Overall Experience 
Clasificación:
5.0

Ted was very accommodating with all my changes. It was much appreciated!

Steve K.  |  Overall Experience 
Clasificación:
5.0

I know this is a corporate location, but what a good example for the rest of your company.

Michael F.  |  Overall Experience 
Clasificación:
5.0

I arrived and everything was ready to go. This is the best U-Haul experience I have had.

Charles B.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly.

RONALD C.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful. Facility is large and convenient to park in.

KIM W.  |  Overall Experience 
Clasificación:
5.0

Staff were great to work with and the Moving Help Mike Rossier was a life saver and went out of his way to accommodate us!

Curtis H.  |  Overall Experience 
Clasificación:
5.0

Staff were accommodating and professional.

Jason K.  |  Overall Experience 
Clasificación:
5.0

Friendly professional service. Would highly recommend them to anyone looking for a convenient and economical way to move/store things.

Mary D.  |  Overall Experience 
Clasificación:
4.0

Miscommunication with a continual rental for a larger truck was bad. We ended renting from Budget. So sorry.

lucille w.  |  Overall Experience 
Clasificación:
5.0

The facility is great, and the people are fabulous! Everyone is so helpful and pleasant.

Terri A.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff.

Amy K.  |  Overall Experience 
Clasificación:
5.0

The staff was extremely helpful, friendly and proficient. I would highly recommend this facility to anyone for their moving or storage needs.

Karen B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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