Comentarios de los clientes para U-Haul Moving & Storage of Plymouth

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Plymouth

Clasificación general:

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carrie M.
Clasificación:

I made several visits to this location to ask questions about my upcoming move. All of the staff were friendly, and extremely helpful and accommodating. I would make the trip to this specific location for future truck rentals.

Benjamin C.
Clasificación:

The lady who took back my rental was brusk and rude. After making me wait and fill out paperwork to get it in the first place, her insistence on rushing was not taken well.

Deseray D.
Clasificación:

El cliente no dejó un comentario.

Carol H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ronald Z.
Clasificación:

El cliente no dejó un comentario.

Erick S.
Clasificación:

No complaints!!!

James J. | Online Move In |
Clasificación:

Entry process was unclear

robert h. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David P.
Clasificación:

El cliente no dejó un comentario.

Peter S. | Overall Experience |
Clasificación:

Experience could not have reasonably been better. Recommended.

James H.
Clasificación:

El cliente no dejó un comentario.

Alex R.
Clasificación:

El cliente no dejó un comentario.

Stephen W.
Clasificación:

The entire process was smooth. Nothing could have made it better.

Dennys B.
Clasificación:

El cliente no dejó un comentario.

Jamey R.
Clasificación:

El cliente no dejó un comentario.

Christine N.
Clasificación:

El cliente no dejó un comentario.

Charles V.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

El cliente no dejó un comentario.

Thomas J.
Clasificación:

When I received my truck the miles was completely different, I asked for help to walk around the truck and ask question and no help with that. I didn't leave uhaul until a 45 minutes waiting after being helped so I left and my nephew helped me thankfully.

Pamela S.
Clasificación:

Best Uhaul I've ever been to.

Scott K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Tyler M.
Clasificación:

El cliente no dejó un comentario.

John V.
Clasificación:

El cliente no dejó un comentario.

Eric R.
Clasificación:

The guy who checked me in and the different guy who checked me out, were awesome! Super efficient, nice, explained everything. Great customer service.

Leigh S.
Clasificación:

Excellent service! Very helpful!

Kirin D. | First Impressions |
Clasificación:

Professional and friendly staff, particularly Fred, who clearly knows what he is doing and was able to accommodate and guide me through out my check-in experience. He considerately chose a storage unit near the loading dock, ground level, after he heard I was loading an antique upright piano. He then took the time to walk me through all of the access steps that needed to be taken during and after-business hours. There are restrooms, drinking fountain and multiple carts available which made the ease of moving SO much better.

Kim K.
Clasificación:

Ethan was great. Quick check in and hookup; promptly greeted and taken care of upon return.

Matthew H.
Clasificación:

El cliente no dejó un comentario.

Craig N.
Clasificación:

El cliente no dejó un comentario.

Samantha G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeffrey W.
Clasificación:

Good experience

Phillip P.
Clasificación:

El cliente no dejó un comentario.

Leesa A.
Clasificación:

El cliente no dejó un comentario.

Tracy P.
Clasificación:

El cliente no dejó un comentario.

George Y.
Clasificación:

El cliente no dejó un comentario.

Susan P. | First Impressions |
Clasificación:

So nice!! Easy to understand the entire process for renting actually 2 trucks this week for different projects. I also rented a storage locker and was happy with the price. Loved the enclosed load/unload area.

Rick S.
Clasificación:

El cliente no dejó un comentario.

Jeffrey C.
Clasificación:

El cliente no dejó un comentario.

Laura M.
Clasificación:

I did the 24/7 pick up, the truck was not I. The parking lot, thank goodness the location was open. They truck overall was clean but there was an empty soda can under the seat and used napkins in the passenger side door I had to throw out.

monica D.
Clasificación:

The installation of the tow to the truck took much longer than expected because of the battery in the truck needing to be repaired, don't know the exact specifics, but that was the situation regardless. Then when I arrived in Texas and went to unload the car off the tow, I found that the car had been pulled too far forward on the tow and was pulling my front right bumper off as it was being unloaded. This problem was noted at the store I returned the tow to. And I need to have this issue resolved.

Daniel J.
Clasificación:

Suspension on rented truck was in poor shape.

Donald H.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

Employee girl at the counter had mask not covering her nose and coughing violently, clearly working while sick

abby K.
Clasificación:

Gas was marked at a 1/4 on the paperwork but it was below the line in the truck

Joseph W.
Clasificación:

I wanted to leave my trailer in Iowa after having a deal fall through. Instead they wanted to charge me 600 dollars to leave it there!! So I was forced to drive home an empty trailer 250 miles in a blizzard. Will avoid renting from you guys bon the future.

TERESA F.
Clasificación:

Don't like they didn't check trailer before we left. Would charge if something was wrong, don't like this.

Kevin S.
Clasificación:

I was about 45 minutes late returning the pickup after getting it cleaned and washed out at the gas station. In the past when I've been a little late returning the vehicles, U-haul employees haven't charged me for the extra rental period. In this instance, the employee charged me $79 for an extra rental period because of that 45 minute return delay. I didn't realize it until the vehicle was returned and I was checked out. At that point I was charged $79 and didn't even get to use the vehicle for that extra rental period. I consistently rent pickup trucks from this location and have spent over $1200 on rentals in the past couple months alone. I understand that I was over on the rental time, but a little leniency for a frequent customer would have been nice. $79 over that seems exorbitant.

James F.
Clasificación:

El cliente no dejó un comentario.

GEORGE H.
Clasificación:

Everyone was very helpful! And friendly.

Jennifer F.
Clasificación:

Perfect experience from beginning to end. Highly recommend.

Michael E.
Clasificación:

El cliente no dejó un comentario.

Kevin J.
Clasificación:

Employees either had their masks below their nose, or on their chins. When I rented an item I was told to go get it myself. It had a nail in its wheel that scratched my floor. Wasn't satisfied at all, but didn't want to fight over such a small amount of money.

Leonardo E.
Clasificación:

El cliente no dejó un comentario.

chinnoeun C.
Clasificación:

El cliente no dejó un comentario.

Amaleswara B.
Clasificación:

Everything good with uhaul until returned to location to return the truck. The online return photo upload didnt worked. Almost tried several times. Tried to call customer care and it took half an hour to connect. They said they will update the case i wont get charged but morning i see some charges didnt expect. Waited half an hour reduced gas and they charged 8 dollars for that. Extra miles since waited long and went to gas station. This is my first time but didnt like completely.

Daniel S.
Clasificación:

The girl that helped my husband was extremely rude to him ("were you not listening?!" and dramatically hanging her head down, etc), we will not use that location again.

Grant C.
Clasificación:

El cliente no dejó un comentario.

Duane R.
Clasificación:

Nothing you all are awesome

Michael S.
Clasificación:

El cliente no dejó un comentario.

Julie H.
Clasificación:

I've used this location for truck rental for years and they have always done a wonderful job. I actually drive past two or three competitors(we live 15 miles away) to come to rent at this location. Thanks guys

Richard T.
Clasificación:

Super fast service. Well marked for return. Staff was excellent.

Candice S.
Clasificación:

El cliente no dejó un comentario.

Tim D.
Clasificación:

El cliente no dejó un comentario.

Daniel R.
Clasificación:

Great experience.

Paul V.
Clasificación:

El cliente no dejó un comentario.

Bruce H.
Clasificación:

Perhaps have someone nearby when equipment is returned so vehicles aren't backed up. Minor issue. The trailer I rented was in good shape with new electrical harness which was reassuring. Thank you.

Andrew L.
Clasificación:

I am disappointed that I was charged a full extra day after arriving 14 minutes past my 24 hour rental. Leaves a bad impression and seeing as this was the first time I have ever rented from this location, it will most likely be the last. I guess you already have all the customers you want.

Roberta D.
Clasificación:

Nothing, this was the best experience I have ever had with U-Haul in all of my 76yrs! This location was amazing! Service was outstanding!

Michael N.
Clasificación:

El cliente no dejó un comentario.

Diana B.
Clasificación:

El cliente no dejó un comentario.

Lisa W.
Clasificación:

El cliente no dejó un comentario.

Patrick B.
Clasificación:

El cliente no dejó un comentario.

HENRY B.
Clasificación:

El cliente no dejó un comentario.

Bruce B.
Clasificación:

El cliente no dejó un comentario.

Gabrielle S.
Clasificación:

El cliente no dejó un comentario.

Delton W.
Clasificación:

Good

Cynthia P.
Clasificación:

Fred went out of his way to be as nice and helpful with getting the U-Box to me on time and everything went great from start to finish. I would definitely recommend U Haul services to my friends and family. Great customer service.

Jon C.
Clasificación:

El cliente no dejó un comentario.

Robert P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

Therese S.
Clasificación:

Check in was good but the vehicle I received did not match the paper work. Guy at check in was nice and professional. Guy at check out that came to the vehicle to do paper work was rude and condescending.

Timothy L.
Clasificación:

Thank you the people did a great job

epg media l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James L.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
Clasificación:

More staff on hand is required. And have your equipment check out before renting it. Lights did not work on the trailer

Delton W.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
Clasificación:

Convenient area to return a rental. Right off the highway and easy to get right back into the highway

Randall H.
Clasificación:

The rental process was easy, the equipment worked great for our needs, and was very helpful in our move.

Larinda M.
Clasificación:

El cliente no dejó un comentario.

Bill M. | Overall Experience |
Clasificación:

Outstanding

Darryl W. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Evans N.
Clasificación:

The personnel was very nice and respectful .He treated with love and respect

John F.
Clasificación:

Nothing. Everything was spot on. Really a very pleasant experience.

Lee N.
Clasificación:

El cliente no dejó un comentario.

Andre S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Brock G.
Clasificación:

I LOVE 💘 KAYLEE. You can tell her I said it. The crew here always treats me wonderfully. I have medical issues that limit me and they always make accommodations and help me. This store deserves bonuses for the employees.

Richard B.
Clasificación:

El cliente no dejó un comentario.

Henry C.
Clasificación:

El cliente no dejó un comentario.

alex B.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Eric L.
Clasificación:

Only 2 of 3 people onsite followed covid protocol. The person checking out my wife and I was fast however when my wife asked why he wasn't wearing a mask, he answered "it's overrated". No postage on location for masks required inside. No sanitizing station easily viewable for processing vehicles. The inside compartments of vehicle had items from previous customer. Government mandate states everyone indoors must wear mask. As customers we have to follow this whether we agree with it or not. What makes this employee above the law?

Eric B.
Clasificación:

Truck was great, but smelled like smoke. Fred was great and gave me a discount for the smoke smell.

David L.
Clasificación:

El cliente no dejó un comentario.

Derek E.
Clasificación:

El cliente no dejó un comentario.

Kedren P.
Clasificación:

El cliente no dejó un comentario.

Chad L.
Clasificación:

Upon entering the store it is clear where to go and was very clean. The individual that assisted us was very patient and kind; he represented your location with professionalism.

Grant G.
Clasificación:

El cliente no dejó un comentario.

Justin Y.
Clasificación:

El cliente no dejó un comentario.

melissa m. | First Impressions |
Clasificación:

Customer rep gave great service!!! Very pleased with location and ease of access!!

Rajat C.
Clasificación:

I'm very upset with the behavior of your staff at this location. Your agent did not explain to us the contract. We were charged $20, since we dropped the truck off at night and did not check-in online. When we called the customer service, your agent at the call center said that this was explained to us. But when we were picking up the truck your agent never said that. In fact the call center rep said that I was lying and that I was trying to get away with $20. I am very up set with your service. In future I'll try to rent from Budget or Penske or other renters. It's time to try another company. So Long Raj

Maria R. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Alfred H.
Clasificación:

El cliente no dejó un comentario.

richard H.
Clasificación:

El cliente no dejó un comentario.

CINDY K. | First Impressions |
Clasificación:

Not only would I recommend the location, I have to many people!!!

Andres D.
Clasificación:

I had rented some items and my Uhaul was empty. There were not many workers at the location so I had to request the items to them. I don't have an issue with this, but since the whole process is so automated with the cellphone and you need to verify items, take pictures, check mileage, etc and it gets a bit overwhelming, then UHaul should also make sure that all the items that the client requested are inside. That would be something that probably can improve the experience.

Douglas P.
Clasificación:

El cliente no dejó un comentario.

Jessica S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Daniel A. | Overall Experience |
Clasificación:

I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.

MICHAEL F. | Overall Experience |
Clasificación:

Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-Haul

Theresa A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Barbara S. | First Impressions |
Clasificación:

This is a wxcellent facility and the customer service at this location is outstanding.

Chrystel P. | Overall Experience |
Clasificación:

I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my space

Natasha T. | Overall Experience |
Clasificación:

Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.

ROB H. | Overall Experience |
Clasificación:

We appreciate the space that was available to us from uhaul. Thank you

Jean R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael N. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Ernest D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Chrystel P. | First Impressions |
Clasificación:

I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.

Dillon L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carol F. | Overall Experience |
Clasificación:

Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. Thank you

Antony V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tom F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Dan O. | Overall Experience |
Clasificación:

One of the best experiences I’ve had dealing with a business ever.

Julianne G. | First Impressions |
Clasificación:

Staff member went out of her way to help me. Very pleased! Thank you

Yusef B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ivette R. | Overall Experience |
Clasificación:

Thanks for the all

Traci W. | Overall Experience |
Clasificación:

The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.

chris k. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

mary c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Karen O. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Gary W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Gina T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Adam H. | Overall Experience |
Clasificación:

The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.

Yusef B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

KIMBERLY F. | Overall Experience |
Clasificación:

Five years of great service!

Tim L. | First Impressions |
Clasificación:

Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.

Debra L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARY M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Gregory B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carmen S. | Overall Experience |
Clasificación:

I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!

Lauren K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

nicholas t. | Overall Experience |
Clasificación:

Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.

Michael W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jasmine l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jayme N. | First Impressions |
Clasificación:

The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.

Donald M. | Overall Experience |
Clasificación:

Great experience with van and storage room rentals.

Maamoun A. | Overall Experience |
Clasificación:

Clean storage Very helpful and professional staff

BARBARA W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tina S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

michael S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael S. | Overall Experience |
Clasificación:

Service was great and very helpful, would highly recommend

Mary P. | Overall Experience |
Clasificación:

This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!

Moon H. | Overall Experience |
Clasificación:

ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.

Teresa H. | First Impressions |
Clasificación:

Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!

Dennis J. | Overall Experience |
Clasificación:

I would highly recommend this facility

Seth L. | Overall Experience |
Clasificación:

Overall a smooth experience!

nicholas t. | First Impressions |
Clasificación:

Andre and Andi were both super nice!!

JOHN N. | Overall Experience |
Clasificación:

The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.

Jacob P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Amy S. | Overall Experience |
Clasificación:

Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!

RaShawn P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christine M. | Overall Experience |
Clasificación:

Excellent service, fast and easy. I will definitely use again.

Krista P. | First Impressions |
Clasificación:

From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.

Venys B. | Overall Experience |
Clasificación:

Good Location

marta j. | Overall Experience |
Clasificación:

Staff was helpful and courteous- thanks!

Craig K. | Overall Experience |
Clasificación:

The guys were great this is the second time I’ve rented space

Katherine K. | Overall Experience |
Clasificación:

Extremely convenient and easy to use.

cynthia c. | First Impressions |
Clasificación:

Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!

ORVIE B. | First Impressions |
Clasificación:

The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!

mark r. | Overall Experience |
Clasificación:

Great facility

Laroy L. | Overall Experience |
Clasificación:

Excellent experience

Dale W. | Overall Experience |
Clasificación:

Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.

Mark B. | Overall Experience |
Clasificación:

Very nice facility and competent staff.

John C. | Overall Experience |
Clasificación:

Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!

amry r. | Overall Experience |
Clasificación:

The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!

Kay s. | Overall Experience |
Clasificación:

I would recommend this location

Matthew P. | First Impressions |
Clasificación:

The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!

bj S. | First Impressions |
Clasificación:

Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.

Jan W. | Overall Experience |
Clasificación:

was great facility and staff was very helpful great experience and will use this facility again. thanks

James J. | Overall Experience |
Clasificación:

Great facility.

tim h. | Overall Experience |
Clasificación:

Good

Pamela L. | Overall Experience |
Clasificación:

Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.

JEFF B. | Overall Experience |
Clasificación:

I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.

LISA L. | First Impressions |
Clasificación:

I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.

Cynthia S. | Overall Experience |
Clasificación:

It was great and easy access

Andrew C. | First Impressions |
Clasificación:

Great service and friendly staff

Joanne B. | Overall Experience |
Clasificación:

The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.

Patti ann c. | Overall Experience |
Clasificación:

Clean and well run facility!

markell p. | Overall Experience |
Clasificación:

The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer service

Paul m. | Overall Experience |
Clasificación:

Great facility, thank you for keeping it clean and easy to use!

PAUL B. | First Impressions |
Clasificación:

excellent service

DonLoy F. | First Impressions |
Clasificación:

good service but a long wait. Need more help to handle everyone!

Rakesh N. | First Impressions |
Clasificación:

EXCELLENT service. Keep it up

Brett S. | Overall Experience |
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The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.

Sylvie S. | Overall Experience |
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Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊

Bryan M. | Overall Experience |
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Loved the A?C!

EDWARD P. | Overall Experience |
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I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.

Kimberly L. | First Impressions |
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The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.

Annette W. | Overall Experience |
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Excellent

Welde D. | Overall Experience |
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This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.

Leif H. | First Impressions |
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Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!

marta j. | First Impressions |
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Employees were very helpful and friendly! Facility was clean and secure.

Robert K. | Overall Experience |
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A+

Jan K. | First Impressions |
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Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.

Chi N. | Overall Experience |
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Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.

Katie K. | Overall Experience |
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I did not like the rat poison in the unit.

Stephen M. | First Impressions |
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Friendly staff. Hardworking and helpful

DALE E. | Overall Experience |
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ALWAYS HAPPY WITH COMPANY

Chi N. | First Impressions |
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Very helpful and friendly staff. The storage units are clean and seems very safe and secure.

Susannah M. | Overall Experience |
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Thanks U-Haul for securing my things,I do appreciate. Everything was well intact

Sarah T. | Overall Experience |
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DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAY

Kim B. | Overall Experience |
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Exceptional and friendly service

Arcenia M. | Overall Experience |
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I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.

GRACE W. | Overall Experience |
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Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.

KEN D. | Overall Experience |
Clasificación:

iii

emily s. | First Impressions |
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Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.

Howard T. | First Impressions |
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Went very well.

Kathleen D. | First Impressions |
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Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.

WILLIAM D. | Overall Experience |
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m

Randy M. | First Impressions |
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Pretty good.

Paul m. | First Impressions |
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Excellent experience. Very helpful, clean truck and storage unit, friendly employees.

Ronald G. | First Impressions |
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Nice units at a fair price.

KEN D. | First Impressions |
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The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!

bonteaus s. | Overall Experience |
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Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everything

Boris B. | First Impressions |
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Every one I worked with was great. They explained everything thoroughly.

donald g. | Overall Experience |
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This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the best

nadine w. | Overall Experience |
Clasificación:

I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodating

markell p. | First Impressions |
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The guys were great, good with detail and were professional.

TIMOTHY M. | Overall Experience |
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OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, tho

Julie N. | Overall Experience |
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Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!

Celeste L. | First Impressions |
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Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!

BETH L. | Overall Experience |
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AMAZING Staff and Management!!! 👍

Maamoun A. | First Impressions |
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Clean

PATRICIA A H. | First Impressions |
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Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!

Donna D. | Overall Experience |
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Good experience

Carole F. | Overall Experience |
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We were impressed with the cleanliness, the staff and maintenance of the facility.

Machelle N. | First Impressions |
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Very friendly and helpful staff.

Fred S. | Overall Experience |
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Very professional group. Would highly recommend to anyone in need of moving and storage assistance.

Mike S. | Overall Experience |
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...

fair and square r. | Overall Experience |
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The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodeling

MARJORIE E. | Overall Experience |
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This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!

Dianne A. | Overall Experience |
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We appreciated our unit location and convenience.

ken s. | Overall Experience |
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No complaints at all

Kristen S. | Overall Experience |
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Thank you.

charlette w. | Overall Experience |
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Thank you.

ashlee f. | Overall Experience |
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Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.

Tammy S. | Reservation |
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The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.

Carole F. | Reservation |
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We got very good service. Also liked the facility. It was clean, well lit and felt very secure.

Bob G. | Overall Experience |
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Good staff and secure facility

Amanda A. | Overall Experience |
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Everyone was very friendly and super helpful.

juillame d. | Overall Experience |
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Staff was friendly and very helpful

Molly B. | Overall Experience |
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Very clean convenient and all of the staff were helpful and courteous

Lori H. | Overall Experience |
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I thank you and would Recommend up storage to everyone and hall trucks

Margaret V. | Overall Experience |
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The staff was always very helpful and accommodating! Thank you!

Kreg L. | Reservation |
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Nice knowagable Staff. Clean facility and grounds. Very Secure.

CATHERINE B. | Overall Experience |
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Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.

Mats R. | Overall Experience |
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ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.

MIKE A. | Overall Experience |
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This is the best mini-storage experience I have ever had!

Maureen M. | Overall Experience |
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The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.

IDALIA G. | Overall Experience |
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thank you

STEPHANIE K. | Overall Experience |
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Great service. Will come back if I have storage needs in future

Pam B. | Overall Experience |
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Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!

Gail M. | Overall Experience |
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Great facility from the manager to front line staff! I would rent there again if needed.

Gary C. | Overall Experience |
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Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.

Bruce H. | Overall Experience |
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Your storage facility was A+ in every way.

DeJuan D. | Overall Experience |
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Staff was really friendly and pretty knowledgeable.

MIRIAM W. | Overall Experience |
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Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!

At T. | Reservation |
Clasificación:

Nice

Linda M. | Overall Experience |
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Only had a couple issues. But was fixed right away. Great staff. Very helpful.

Sophia F. | Overall Experience |
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Super understanding staff really amazing people.

Dale W. | Reservation |
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Every person I spoke with in Plymouth was very pleasant and helpful.

rodey s. | Reservation |
Clasificación:

Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.

Kayleen H. | Overall Experience |
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The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.

KEVIN K. | Reservation |
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Very pushy salesperson

Nicolle B. | Overall Experience |
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The staff wasn't very competent. Call had to be made to rectify several situations.

PUSHPA W. | Overall Experience |
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Happy with the storage.

ANTHONY S. | Overall Experience |
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.

Guy m. | Overall Experience |
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The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.

Matthew K. | Overall Experience |
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Staff went above and beyond to answer questions and make sure the move went smoothly

adam b. | Overall Experience |
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U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print out

MONICA P. | Overall Experience |
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This is the only Storage Location I use no matter where I am moving too!

PAT M. | Overall Experience |
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Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.

Jamey R. | Overall Experience |
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There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.

Diane H. | Overall Experience |
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Wonderful

Susan D. | Overall Experience |
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Never a problem. Very clean and employees were always very helpful. Thank you.

lisa a. | Overall Experience |
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Great

Shannon W. | Overall Experience |
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The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!

David J. | Overall Experience |
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An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10

Eveline R. | Overall Experience |
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Very Friendly and helpfull staff everytime I went in for supplies or reservations.

Stephanie L. | Overall Experience |
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Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concerned

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