El cliente no dejó un comentario.donna p. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Platteville
Platteville, WI 53818
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Soren H.
Mary was so accommodating and friendly....MARIE G.
The person helping me and who helped hooked up the trailer was awesome! She was thorough and very friendly. My only concern was that the trailer had rocks/debris and I had asked about it and if I needed to clean it out when I returned it. I was also concerned that debris could fly out while driving. Equipment should be thoroughly cleaned by either U-Haul or the previous customer.ROY S.
I never requested to move out of my location but I still got moved out for some reasonCelica K. | Overall Experience
El cliente no dejó un comentario.William F. | Overall Experience
Given filthy vehicle that I had to clean the glass to see in the rain, with gas tank below 1/4 gas and told key difficult to start vehicle b/c you have to crank it back and forth but was not told key didn't unlock the doors and got stranded in the country with my diabetes medication locked in vehicle with purse only to find Emergency Road Service I paid extra for was on a 30-40 call back list but then when you tried to use the 2 ootion for a call back the system was down and hung up on you. Caught in pouring rain sitting on back of a uhaul I later see I was also up charged by the owner different than the online price. She told me the key ignition was bad, the truck was on E gas tank and that the Service center in Madison WI would fix the truck. I had to rescue myself and turn in the truck after 6 hours and cut my 24 rental short and cancel rest of trip all because I was completely taken advantage of by Uhaul Platteville Hwy 151 location. Also reported started mileage wrong and charged me more there too.Su R.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.elena S.
Pickup was scheduled for 8 AM was not able to pick up until 915. Then I was overcharged more than $20Camilla C.
Awesome customer servicePatricia W. | First Impressions
Thanks so much. Pleased with experience!Fred D.
Nothing your rep was excellentMark E.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.Siri J.
El cliente no dejó un comentario.trent k. | Overall Experience
Very nice simple drop off. The gentleman that helped us with the check in was very nice and made it simple and easy.Dustin S.
I was charged the rate for a truck i.e. $ 39.99 when I rent a van for the $19.99 rate. Plus I was charged an additional rate and I returned the van the next day as expected. When I went in to request a refund and the staff said " I just started last week & I don't know why you were overcharged". I still have not recieved my refund for being overcharged and I not use this company ever.Carla W.
Very visible location and easy drop off.Steven S.
El cliente no dejó un comentario.Cindy H.
Amazing driver both times. She was great!!!!Benjamin S.
El cliente no dejó un comentario.JACOB S.
El cliente no dejó un comentario.jacob P.
El cliente no dejó un comentario.Michaela H.
El cliente no dejó un comentario.Michael S.
Very friendly and helpful staff.David M.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.Jay G.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.Steven K.
Mary was very helpful.Dean G.
El cliente no dejó un comentario.Lynn A.
El cliente no dejó un comentario.Nick R.
Why was I charged for May, as I returned box on April 29th?Lisa M.
El cliente no dejó un comentario.Anthony T.
Good customer service, the trailer was dirty however and the location was not the closest to where we needed it. However the building was nice.Brady S.
El cliente no dejó un comentario.Jeremy B.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Mark A.
El cliente no dejó un comentario.Jamie P.
El cliente no dejó un comentario.JOHN G.
Love platteville uhaulChris A.
Absolutely nothing. This is fantastic and I wish I knew about this sooner.Angela T.
El cliente no dejó un comentario.Stanley P.
Professional, courteous staff clean well maintained vehicles. GraciasJim J.
El cliente no dejó un comentario.Kiera C.
El cliente no dejó un comentario.Jim J.
El cliente no dejó un comentario.Kent M.
El cliente no dejó un comentario.judy h. | Overall Experience
El cliente no dejó un comentario.Andrew M. | First Impressions
El cliente no dejó un comentario.Danielle S. | First Impressions
BuenoJUNELLA J. | First Impressions
El cliente no dejó un comentario.Ronald L.
El cliente no dejó un comentario.michael l. | Online Move In
El cliente no dejó un comentario.Gloria M.
This rating is for the Dubuque Uhaul - which neglected to call day prior or day of to inform us that there were no trucks our size (or bigger or smaller for that matter) available and that we had to go to another place - this is after waiting 20 minutes in an empty lobby for the worker (Clyde) to stop chatting with someone behind closed doors despite several rings of the doorbell.Nathan P.
El cliente no dejó un comentario.Bernard B.
El cliente no dejó un comentario.Tom C.
El cliente no dejó un comentario.John A.
Easy self sufficientBlake B.
El cliente no dejó un comentario.DENNIS N.
El cliente no dejó un comentario.Bernard B.
After a U-Haul owned moving company that I bought with the rental REFUSED to move me they wouldn't refund me for a barely used (like 2 miles and one hour out of the shop) truck. Unacceptable. Will be reporting them to corporate.Elliot P.
El cliente no dejó un comentario.VERNON C. | Overall Experience
Mary is excellent!!sara C.
El cliente no dejó un comentario.sara c. | First Impressions
Mary is great at her job and is an extremely hard worker!!Sara C.
Coordinate better between corporate and the location. I asked for stuff on the phone and they weren't ready for me. They were super nice and made it work but I had to ask twice because notes weren't passed along.Catherine H.
El cliente no dejó un comentario.Kitten C. | First Impressions
El cliente no dejó un comentario.Michael R.
Mary was exceptional. She was friendly, helpful, and prompt. Excellent customer serviceBrian M.
Staff and the facility were top notch. Staff were professional and friendlyJohn B. | Overall Experience
Nothing, they are so nice at helpful at this location. No changes needed!!Melissa P.
El cliente no dejó un comentario.Adam F.
El cliente no dejó un comentario.Joseph S.
Everything went very smoothly, I am so glad I listened to advice about renting a U-Haul to make my move easier!Debra S.
El cliente no dejó un comentario.CLEMENT J.
El cliente no dejó un comentario.Ann M.
El cliente no dejó un comentario.Daniel K.
As always,,,,I was well taken care of by your staff,,,,and will keep your agency in high regard,,,,thank you again,,,,,'ol EdEdward D.
El cliente no dejó un comentario.wade M.
El cliente no dejó un comentario.Clifford P.
Lower the price per mile & make return app easier - shouldn't have to have an account. Maybe set it up where you just need your order number.Patty H.
I had a great experience! It was very easy to pick up the uhaul truck, they had it ready to go when I arrived and it was a quick and simple process. No improvements I could think of.Adam I.
Customer service is professional and thorough. Facility is great.David R. | Online Move In
Staff were there to readily assist on our first visit. Super friendly and helpful.Brad L. | Online Move In
Keep up the outstanding work.David R.
El cliente no dejó un comentario.Rachel R.
El cliente no dejó un comentario.David W. | Overall Experience
El cliente no dejó un comentario.Angeleque J. | First Impressions
There was some dry blood on the passenger seat other wise excellent service!! 👌Alfred J.
El cliente no dejó un comentario.LUKE S. | First Impressions
I had a reservation to pick up my trailer in Galena Illinois. I received a phone call less than 20 hours from pick up time telling me that he was not available. That I have to drive an additional 80 miles each way to go get itSrbo R.
El cliente no dejó un comentario.Tammy D. | Overall Experience
No problems at all. The staff when picking up and returning were outstanding in their helpfulness.Dale E.
El cliente no dejó un comentario.Amy A. | Overall Experience
El cliente no dejó un comentario.Jaimie F.
El cliente no dejó un comentario.Teresa C.
El cliente no dejó un comentario.James B.
Spoke to and employee the night before to get my car dolley attached to truck. U-Haul was supposed to be open at 7am I got there at 730am no one there...came back at 9am no one there...came back 10am still no one there I even stayed for an hour still no one...another customer was waiting since 7am...he had to call the cops to file a missing persons report...I called corporate, the lady was nice but she didn't know what to do...long story short around 1230 pm they finally decided to come to work...which cost me to have to wait another day to get my key to new home which was 3 hours away...luckily my landlord to previous hone said I can stay another day...this was anxiety driving moment but overall everything worked out...Jawuan S.
Nothing your attendant so very very helpful. He went to above and beyond to help us.Marion L.
You are doing fine.Leroy J.
El cliente no dejó un comentario.Amin T.
El cliente no dejó un comentario.Melissa K.
El cliente no dejó un comentario.Jessica J.
Not Uhaul's fault but internet is awful. And that is an issue for all of the City of Platteville. Took a bit before the system would update. Mary was very kind and helpful.Kevin L.
I like coming to this one really friend people in there n vary helpful tojamie O.
El cliente no dejó un comentario.Samantha B. | Online Move In
Very friendly and helpful. Pick up process was quickBrian H.
This was a easy and fast transaction to rent a truck. Everyone very knowledgeable!Mark W.
I don't understand why you don't open a center in Dubuque. It is a much larger city. I have trouble finding equipment there all the time. You have to drive 20 miles to Platteville if you need to rent on a Sunday.JEFFREY L.
El cliente no dejó un comentario.Joe P.
El cliente no dejó un comentario.Barbra S.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.John D.
Every thing related to this rental was a complete nightmare. I will never rent anything from uhaul againTeresa R.
Mary was wonderful, very helpful.Peter L.
El cliente no dejó un comentario.Dylan H.
Middle seatbelt latch broken. Otherwise truck in excellent condition 2nd I got a mileage charge. 100 miles over. I have rented a ton from you in the past three years and never once encountered this. Didn't make me happy.Michael T.
El cliente no dejó un comentario.Andrea C.
The hand carts were a great help. We moved from NY to Wisconsin in a 26 foot truck so had a lot to unload. Would have been nice if we could have driven up to the unit but out of our control.LYNDAKAY F. | First Impressions
Still don’t understand the swiping card in and out as it didn’t work for meLESLIE J. | First Impressions
El cliente no dejó un comentario.John R. | Online Move In
I love this storage!natallia b. | Overall Experience
Very easy and convenient. Made my move so much less stressful. Graciasdawn s. | First Impressions
El cliente no dejó un comentario.Tammy D. | First Impressions
El cliente no dejó un comentario.Brenda C. | Overall Experience
El cliente no dejó un comentario.Merri Jo B. | Overall Experience
El cliente no dejó un comentario.David W. | First Impressions
El cliente no dejó un comentario.Susan C. | First Impressions
Unusually helpful and pleasent staff. Thank youAnn R. | Overall Experience
The only thing I find bad is that we only needed the space 1 more week in to our next month and had to pay for the whole month. This day and age with everything going on money is tight and just don't find that fair.BILLY H. | Overall Experience
El cliente no dejó un comentario.SUSAN C. | First Impressions
El cliente no dejó un comentario.DELON G. | Overall Experience
El cliente no dejó un comentario.Gina K. | Overall Experience
Will never use an outside storage facility again.Ricky J. | First Impressions
El cliente no dejó un comentario.Jake F. | Overall Experience
The gm was very friendly and professional.Michael H. | First Impressions
Unfortunately the online system put us in a unit that was already taken. We lost time due to having to resolve the unit reservation error which was unfortunate. However, the general manager was excellent in getting it addressed and got us into a different unit. Overall so far so good with the unit we did get once in.Julie H. | Online Move In
Mary the general manager was very informative and nice. Will definitely be recommendingJAIMEE H. | First Impressions
El cliente no dejó un comentario.Robert A. | Online Move In
What great people, and Mary was great with me.Michel P. | First Impressions
El cliente no dejó un comentario.Gina K. | First Impressions
I'm handicapped. They gave me a unit far away from the entrance. I was unable to walk the whole way to the unit. I had to cancel my storage unit all together.Tracy H. | Overall Experience
El cliente no dejó un comentario.Cheyenne K. | Overall Experience
Had no helpers. Decided today that the unit so far from the front door, I changed my mind and I won't be needing storage. I have Luekemia and I can barely 1a;k to the designated area of the storage area/ there n[ handicap assemble units.Tracy H. | First Impressions
El cliente no dejó un comentario.Taylor H. | Online Move In
El cliente no dejó un comentario.Brian W. | Overall Experience
El cliente no dejó un comentario.SAMANTHA R. | Online Move In
El cliente no dejó un comentario.Reginald B. | Overall Experience
El cliente no dejó un comentario.George S. | First Impressions
Staff was excellent- prompt and professional. Facility is clean and organized well!Jon U. | First Impressions
El cliente no dejó un comentario.Paul w. | Online Move In
Great facility! Clean storage space with friendly associates.Cheyenne K. | First Impressions
El cliente no dejó un comentario.Alcheringa R. | First Impressions
EASY, ACCOMMODATING, CLEAN.Haja A. | First Impressions
El cliente no dejó un comentario.Caitlin G. | Online Move In
El cliente no dejó un comentario.Scott C. | Online Move In
very helpful, understanding staff- definitely would recommend!Diane H. | Overall Experience
I felt very confident leaving my entire household to the care of the U-Haul facility and staff. The facility was secure, clean, well lit with convenient carts and dollies to mive things. Big, bright, clean restrooms! And the staff was outstanding-always friendly, informative and helpful!! Mary was wonderful to work with and I'll miss her cheerful greetings!Julie W. | Overall Experience
Everyone was courteous and helpful. Would highly recommend this facility.Barbara W. | First Impressions
Great staff and facility. A little expensive.Joshua K. | Overall Experience
Everything was great, except the online part. The site would not let me create an account. There was no option to. So I had to call and have a reservation. Once I did that, I could get into the site. After that I kept getting errors on my alternate contact phone number and address, and everything else on that page. Finally after about 45 minutes, I was able to book on line. I am happy with everything else.Heather R. | Online Move In
El cliente no dejó un comentario.Monica M. | Overall Experience
El cliente no dejó un comentario.Harvey M. | Overall Experience
El cliente no dejó un comentario.Kayla T. | First Impressions
The Platteville facility on 151 is the Ultimate storage and best I have ever encountered. Covered/inside parking area to unload, carts to help move boxes to storage unit. What more could anyone ask for. Great experience and will communicate my experience to everyone and anyone...Great customer service from Chris as well Steve HickieSteven H. | First Impressions
The customer service representatives were extremely helpful, listened to what I needed, were quick in setting everything up, and did not try to sell me anything I did not need. A perfect customer service experience! The storage unit was very clean and we had one close to the door. The rep was very helpful in giving us that unit as we are an older couple.Beverly Kay S. | Overall Experience
El cliente no dejó un comentario.Amy A. | First Impressions
El cliente no dejó un comentario.Mianna B. | Overall Experience
Clean, convenient and great service. I have recommended your facility to several people. Thank you! Connie ChandlerConnie C. | Overall Experience
Staff solved my storage problem very quickly. Great job.ERIC Z. | Overall Experience
Very excellent service. Very considerate with everything. A++++Justin S. | Overall Experience
This was the absolute worst uhaul experience ever. Not only did they try to change me for late fees the very first month. They claimed my card wouldn't go through even tho I set up autopay without anyone ever even trying to call me to let me know there was any issue. Mary wanted me to email her my card information. Who does that?! I'm not an idiot. I'm not going to send you my card information in an email. So then I take off work early to go in to fix the problem and guess what I didn't even give them my card it just magically worked when he clicked to "rerub" my card that was on file. Ridiculous. Then when I checked out they tried sending me yet another freaking bill with another late fee on it. I had to call the corporate number to straighten it out. Do not use this uhaul. Worst customer service ever!Lianna P. | Overall Experience
Very kind and courteous service. Everything was excellent.Justin S. | First Impressions
Very helpful staff My stuff as well taking care of I highly recommend this storage to everyone. ERNEST SALATHEErnest S. | Overall Experience
When my online account was set up, it had several errors. I was not able to access it the entire time. There was also a bad mix up about my van rental, which ended up costing me time and money.Ken E. | Overall Experience
El cliente no dejó un comentario.Sarah T. | Online Move In
El cliente no dejó un comentario.Travis K. | First Impressions
El cliente no dejó un comentario.grant Z. | First Impressions
We were only planning to use the locker for one month, but the person we worked with was so friendly and professional, and the building is so secure, that we may keep it long term.Ken E. | First Impressions
El cliente no dejó un comentario.Jacob H. | Overall Experience
El cliente no dejó un comentario.William F. | Overall Experience
El cliente no dejó un comentario.kent m. | First Impressions
El cliente no dejó un comentario.Jacob H. | First Impressions
The lady in Platteville was super friendly and helpful. She had a very nice attitudeCarlos R. | Overall Experience
The team worked very diligently to fit me with the appropriately sized space for my needs. They were helpful, considerate and friendly. I moved into the space and it was just perfect!Julie W. | First Impressions
Great and helpful staffsteve o. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!