Customer Reviews for U-Haul Moving & Storage of Platteville

561 comentarios

1425 E Hwy 151   Platteville, WI 53818

(608) 348-3434

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(608) 348-3434

1425 E Hwy 151
Platteville, WI 53818

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

Mary was very helpful.

Dean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nick R. 
Clasificación:
5.0

Why was I charged for May, as I returned box on April 29th?

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T. 
Clasificación:
4.0

Good customer service, the trailer was dirty however and the location was not the closest to where we needed it. However the building was nice.

Brady S. 
Clasificación:
5.0

N/C

Jonathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

Love platteville uhaul

Chris A. 
Clasificación:
5.0

Absolutely nothing. This is fantastic and I wish I knew about this sooner.

Angela T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley P. 
Clasificación:
5.0

Professional, courteous staff clean well maintained vehicles. Gracias

Jim J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kiera C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent M. 
Clasificación:
5.0

El cliente no dejó un comentario.

judy h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S.  |  First Impressions 
Clasificación:
3.0

Bueno

JUNELLA J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael l.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Gloria M. 
Clasificación:
1.0

This rating is for the Dubuque Uhaul - which neglected to call day prior or day of to inform us that there were no trucks our size (or bigger or smaller for that matter) available and that we had to go to another place - this is after waiting 20 minutes in an empty lobby for the worker (Clyde) to stop chatting with someone behind closed doors despite several rings of the doorbell.

Nathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

Easy self sufficient

Blake B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernard B. 
Clasificación:
1.0

After a U-Haul owned moving company that I bought with the rental REFUSED to move me they wouldn't refund me for a barely used (like 2 miles and one hour out of the shop) truck. Unacceptable. Will be reporting them to corporate.

Elliot P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNON C.  |  Overall Experience 
Clasificación:
5.0

Mary is excellent!!

sara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

sara c.  |  First Impressions 
Clasificación:
5.0

Mary is great at her job and is an extremely hard worker!!

Sara C. 
Clasificación:
5.0

Coordinate better between corporate and the location. I asked for stuff on the phone and they weren't ready for me. They were super nice and made it work but I had to ask twice because notes weren't passed along.

Catherine H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kitten C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

Mary was exceptional. She was friendly, helpful, and prompt. Excellent customer service

Brian M. 
Clasificación:
5.0

Staff and the facility were top notch. Staff were professional and friendly

John B.  |  Overall Experience 
Clasificación:
5.0

Nothing, they are so nice at helpful at this location. No changes needed!!

Melissa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Everything went very smoothly, I am so glad I listened to advice about renting a U-Haul to make my move easier!

Debra S. 
Clasificación:
2.0

El cliente no dejó un comentario.

CLEMENT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K. 
Clasificación:
5.0

As always,,,,I was well taken care of by your staff,,,,and will keep your agency in high regard,,,,thank you again,,,,,'ol Ed

Edward D. 
Clasificación:
5.0

El cliente no dejó un comentario.

wade M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford P. 
Clasificación:
5.0

Lower the price per mile & make return app easier - shouldn't have to have an account. Maybe set it up where you just need your order number.

Patty H. 
Clasificación:
5.0

I had a great experience! It was very easy to pick up the uhaul truck, they had it ready to go when I arrived and it was a quick and simple process. No improvements I could think of.

Adam I. 
Clasificación:
5.0

Customer service is professional and thorough. Facility is great.

David R.  |  Online Move In 
Clasificación:
5.0

Staff were there to readily assist on our first visit. Super friendly and helpful.

Brad L.  |  Online Move In 
Clasificación:
5.0

Keep up the outstanding work.

David R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angeleque J.  |  First Impressions 
Clasificación:
2.0

There was some dry blood on the passenger seat other wise excellent service!! 👌

Alfred J. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUKE S.  |  First Impressions 
Clasificación:
1.0

I had a reservation to pick up my trailer in Galena Illinois. I received a phone call less than 20 hours from pick up time telling me that he was not available. That I have to drive an additional 80 miles each way to go get it

Srbo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy D.  |  Overall Experience 
Clasificación:
5.0

No problems at all. The staff when picking up and returning were outstanding in their helpfulness.

Dale E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jaimie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
1.0

Spoke to and employee the night before to get my car dolley attached to truck. U-Haul was supposed to be open at 7am I got there at 730am no one there...came back at 9am no one there...came back 10am still no one there I even stayed for an hour still no one...another customer was waiting since 7am...he had to call the cops to file a missing persons report...I called corporate, the lady was nice but she didn't know what to do...long story short around 1230 pm they finally decided to come to work...which cost me to have to wait another day to get my key to new home which was 3 hours away...luckily my landlord to previous hone said I can stay another day...this was anxiety driving moment but overall everything worked out...

Jawuan S. 
Clasificación:
5.0

Nothing your attendant so very very helpful. He went to above and beyond to help us.

Marion L. 
Clasificación:
5.0

You are doing fine.

Leroy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica J. 
Clasificación:
5.0

Not Uhaul's fault but internet is awful. And that is an issue for all of the City of Platteville. Took a bit before the system would update. Mary was very kind and helpful.

Kevin L. 
Clasificación:
5.0

I like coming to this one really friend people in there n vary helpful to

jamie O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samantha B.  |  Online Move In 
Clasificación:
5.0

Very friendly and helpful. Pick up process was quick

Brian H. 
Clasificación:
5.0

This was a easy and fast transaction to rent a truck. Everyone very knowledgeable!

Mark W. 
Clasificación:
4.0

I don't understand why you don't open a center in Dubuque. It is a much larger city. I have trouble finding equipment there all the time. You have to drive 20 miles to Platteville if you need to rent on a Sunday.

JEFFREY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
3.0

Every thing related to this rental was a complete nightmare. I will never rent anything from uhaul again

Teresa R. 
Clasificación:
5.0

Mary was wonderful, very helpful.

Peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan H. 
Clasificación:
5.0

Middle seatbelt latch broken. Otherwise truck in excellent condition 2nd I got a mileage charge. 100 miles over. I have rented a ton from you in the past three years and never once encountered this. Didn't make me happy.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
5.0

Great customer service at Platteville, WI. ¡Gracias!

Joseph B. 
Clasificación:
5.0

The hand carts were a great help. We moved from NY to Wisconsin in a 26 foot truck so had a lot to unload. Would have been nice if we could have driven up to the unit but out of our control.

LYNDAKAY F.  |  First Impressions 
Clasificación:
5.0

Still don’t understand the swiping card in and out as it didn’t work for me

LESLIE J.  |  First Impressions 
Clasificación:
3.0

Once we got on the road, we realized the radio didn't work. Then, on day #3, we discovered that the windshield wipers also didn't work. Based on this experience, I will likely use Penske next time.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

I love this storage!

natallia b.  |  Overall Experience 
Clasificación:
5.0

The best thing about this location is the staff. They were friendly and knowledgeable. They took there time and answered all my questions.

Tammy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

Helpful, friendly and great to work with. Fair prices and options to cover all my moving needs. Made a stressful job easier to do. Gracias.

Edward H. 
Clasificación:
5.0

Very easy and convenient. Made my move so much less stressful. Gracias

dawn s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff L. 
Clasificación:
5.0

El cliente no dejó un comentario.

M G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jen D. 
Clasificación:
4.0

I am NOT happy with my rental experience. It has nothing to do with the location though.

Brian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann B. 
Clasificación:
5.0

They were amazing fast an super friendly

Jacob S. 
Clasificación:
5.0

Excellent location. However, my reservation was for the Madison location and we only found out about the change one day before pick up. There is some serious organizational issue going on at your Madison location so I would not recommend that one!

Cynthia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merri Jo B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

I would love to see a uhaul agent in Dodgeville. It would be central location between platteville and Madison.

Bridget H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

Platteville service was very friendly, helpful, and professional. The best!

RYAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

Wonderful service atvthis location!

Tom G. 
Clasificación:
4.0

Online customer interface was disgraceful. Much of the information about pending charges, order status, etc., was erroneous or misleading. I spent a few hours total during the course of the UBox move either talking to customer service (or spending long periods of time on hold for customer service) trying to make clarify the confusion/misinformation on the website order status pages or related automated emails. Also, my boxes were two days late in arriving and I'm still uncertain how to get the promised $50 per late day rebate. None of the customer service personnel I talked to seemed to have a grasp of how that process worked.

Kevin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C.  |  First Impressions 
Clasificación:
5.0

Unusually helpful and pleasent staff. Thank you

Ann R.  |  Overall Experience 
Clasificación:
2.0

The only thing I find bad is that we only needed the space 1 more week in to our next month and had to pay for the whole month. This day and age with everything going on money is tight and just don't find that fair.

BILLY H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DELON G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina K.  |  Overall Experience 
Clasificación:
5.0

Will never use an outside storage facility again.

Ricky J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake F.  |  Overall Experience 
Clasificación:
5.0

The gm was very friendly and professional.

Michael H.  |  First Impressions 
Clasificación:
3.0

Unfortunately the online system put us in a unit that was already taken. We lost time due to having to resolve the unit reservation error which was unfortunate. However, the general manager was excellent in getting it addressed and got us into a different unit. Overall so far so good with the unit we did get once in.

Julie H.  |  Online Move In 
Clasificación:
5.0

Mary the general manager was very informative and nice. Will definitely be recommending

JAIMEE H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert A.  |  Online Move In 
Clasificación:
5.0

What great people, and Mary was great with me.

Michel P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina K.  |  First Impressions 
Clasificación:
3.0

I'm handicapped. They gave me a unit far away from the entrance. I was unable to walk the whole way to the unit. I had to cancel my storage unit all together.

Tracy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheyenne K.  |  Overall Experience 
Clasificación:
3.0

Had no helpers. Decided today that the unit so far from the front door, I changed my mind and I won't be needing storage. I have Luekemia and I can barely 1a;k to the designated area of the storage area/ there n[ handicap assemble units.

Tracy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

George S.  |  First Impressions 
Clasificación:
5.0

Staff was excellent- prompt and professional. Facility is clean and organized well!

Jon U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul w.  |  Online Move In 
Clasificación:
5.0

Great facility! Clean storage space with friendly associates.

Cheyenne K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alcheringa R.  |  First Impressions 
Clasificación:
5.0

EASY, ACCOMMODATING, CLEAN.

Haja A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Caitlin G.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott C.  |  Online Move In 
Clasificación:
5.0

very helpful, understanding staff- definitely would recommend!

Diane H.  |  Overall Experience 
Clasificación:
5.0

I felt very confident leaving my entire household to the care of the U-Haul facility and staff. The facility was secure, clean, well lit with convenient carts and dollies to mive things. Big, bright, clean restrooms! And the staff was outstanding-always friendly, informative and helpful!! Mary was wonderful to work with and I'll miss her cheerful greetings!

Julie W.  |  Overall Experience 
Clasificación:
5.0

Everyone was courteous and helpful. Would highly recommend this facility.

Barbara W.  |  First Impressions 
Clasificación:
5.0

Great staff and facility. A little expensive.

Joshua K.  |  Overall Experience 
Clasificación:
4.0

Everything was great, except the online part. The site would not let me create an account. There was no option to. So I had to call and have a reservation. Once I did that, I could get into the site. After that I kept getting errors on my alternate contact phone number and address, and everything else on that page. Finally after about 45 minutes, I was able to book on line. I am happy with everything else.

Heather R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Harvey M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla T.  |  First Impressions 
Clasificación:
5.0

The Platteville facility on 151 is the Ultimate storage and best I have ever encountered. Covered/inside parking area to unload, carts to help move boxes to storage unit. What more could anyone ask for. Great experience and will communicate my experience to everyone and anyone...Great customer service from Chris as well Steve Hickie

Steven H.  |  First Impressions 
Clasificación:
5.0

The customer service representatives were extremely helpful, listened to what I needed, were quick in setting everything up, and did not try to sell me anything I did not need. A perfect customer service experience! The storage unit was very clean and we had one close to the door. The rep was very helpful in giving us that unit as we are an older couple.

Beverly Kay S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mianna B.  |  Overall Experience 
Clasificación:
5.0

Clean, convenient and great service. I have recommended your facility to several people. Thank you! Connie Chandler

Connie C.  |  Overall Experience 
Clasificación:
5.0

Staff solved my storage problem very quickly. Great job.

ERIC Z.  |  Overall Experience 
Clasificación:
5.0

Very excellent service. Very considerate with everything. A++++

Justin S.  |  Overall Experience 
Clasificación:
1.0

This was the absolute worst uhaul experience ever. Not only did they try to change me for late fees the very first month. They claimed my card wouldn't go through even tho I set up autopay without anyone ever even trying to call me to let me know there was any issue. Mary wanted me to email her my card information. Who does that?! I'm not an idiot. I'm not going to send you my card information in an email. So then I take off work early to go in to fix the problem and guess what I didn't even give them my card it just magically worked when he clicked to "rerub" my card that was on file. Ridiculous. Then when I checked out they tried sending me yet another freaking bill with another late fee on it. I had to call the corporate number to straighten it out. Do not use this uhaul. Worst customer service ever!

Lianna P.  |  Overall Experience 
Clasificación:
5.0

Very kind and courteous service. Everything was excellent.

Justin S.  |  First Impressions 
Clasificación:
5.0

Very helpful staff My stuff as well taking care of I highly recommend this storage to everyone. ERNEST SALATHE

Ernest S.  |  Overall Experience 
Clasificación:
3.0

When my online account was set up, it had several errors. I was not able to access it the entire time. There was also a bad mix up about my van rental, which ended up costing me time and money.

Ken E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

grant Z.  |  First Impressions 
Clasificación:
5.0

We were only planning to use the locker for one month, but the person we worked with was so friendly and professional, and the building is so secure, that we may keep it long term.

Ken E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacob H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kent m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob H.  |  First Impressions 
Clasificación:
5.0

The lady in Platteville was super friendly and helpful. She had a very nice attitude

Carlos R.  |  Overall Experience 
Clasificación:
5.0

The team worked very diligently to fit me with the appropriately sized space for my needs. They were helpful, considerate and friendly. I moved into the space and it was just perfect!

Julie W.  |  First Impressions 
Clasificación:
5.0

Great and helpful staff

steve o.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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