Customer Reviews for U-Haul Moving & Storage of Pittsburgh

6,423 comentarios

3000 Liberty Ave   Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

(412) 567-0720

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 567-0720

3000 Liberty Ave
Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This was not my requested pick-up location. I had one person call me the day before my reservation to confirm a 10" truck, but then received another call 4 hours later to tell me I had to get a 15" truck, which I was not comfortable with. U-Haul should have offered to pay for gas.

David S. 
Clasificación:
4.0

Fuel was at 1/4 tank in pickup truck

Jonathan P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Francis T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carrie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Therese P. 
Clasificación:
5.0

My over all experience was very positive.

ANTHONY R.  |  Overall Experience 
Clasificación:
2.0

It was a junk yard. The truck (that was already a day later than our reservation) wasn't available and we spent 5hrs trying to find a truck. This delayed our move two days and we only had 3 days to move jb before our job. Then we were supposed to get a trailer and that wasn't available either. We had to find another location to pick up the trailer.

Bryce P. 
Clasificación:
5.0

El cliente no dejó un comentario.

euegene K. 
Clasificación:
2.0

Not charge for gas that was put in the tank and make yourselves available by phone to resolve the issue.

Alden M. 
Clasificación:
4.0

Mike was so great to work with this whole time. The storage unit has to be one of the nicest in the city and so convenient. The loading dock was always available and the staff was always available to answer questions.

FAMILY R.  |  Overall Experience 
Clasificación:
5.0

Thanks for an easy and professional experience!

Brendan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khalid A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naveria A. 
Clasificación:
5.0

Only place I will rent. Craig was great; knowledgeable, friendly and got me on my way quickly even with them being very busy. Thanks guys!

christen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Srija T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KILEY G. 
Clasificación:
3.0

The vehicle had low fuel at the start. The fuel gauge in the vehicle was not very visible as it was obstructed by the steering wheel and a sticker on top of the gauge. This caused me not to monitor file level and almost went down to empty on the highway

Bharat S. 
Clasificación:
5.0

Great staff.

Ernest T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin P. 
Clasificación:
4.0

You would need to practice using the equipment before using it on the road.

Arun Balajiee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chasity J. 
Clasificación:
5.0

Fast, convenient, freindly

sam P. 
Clasificación:
5.0

Del made my check-in so quick and easy. Best rental experience I've ever had. Great store and very well maintained. Truck worked perfect and it was nice drop it back off in a specific place with clear instructions.

Ryan S. 
Clasificación:
5.0

Always a great experience in and out as usual thanks again Liberty avenue although West view Park drive from my store you guys were good

Mark G. 
Clasificación:
1.0

I interacted with three different team members and all were incredibly rude off the bat when I asked simple questions. Very distasteful interactions.

HUSSEIN A. 
Clasificación:
5.0

Nicki picked up and delivered our Uboxes at our old and new homes. She was phenomenal to work with - clear communication, helpful suggestions for placement, friendly and prompt. I greatly appreciated her help scheduling the second delivery. I don't know the name of the person who confirmed my original delivery but they were also very helpful. This is my second time using Uboxes for a move and I am extremely pleased.

Melanie M. 
Clasificación:
5.0

Overall, the service was excellent. It's the way to go with moving. Gracias

Cindy D. 
Clasificación:
1.0

On-site personnel we not customer friendly. I booked a 10ft truck and was bumped to a 15ft without my consent. On-site personnel were not helpful correcting this and argumentative. I was offered no compensation for the extra gas and hardship this truck would produce. Staff was curt and unfriendly from the moment I arrived. I seriously may never use Uhaul again.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammeka D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra C. 
Clasificación:
5.0

Great experience overall, just wanted to note that my box didn't arrive on time due to truck issues that caused a delay and I understand that. However, maybe when this happens, you can reschedule deliveries because mine was delivered at 9:30pm when it should've been delivered sometime in the early to mid afternoon and it was due to be picked up the next day. Fortunately Alex, my amazing driver, worked with me to pick up the empty box at a convenient time for me. Again, completely understand that this was an unexpected issue, but if it's possible to reschedule deliveries when something like this comes up, maybe recommend that to customers as an option at least. That being said, thank you for a great move!

Dawn A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda E. 
Clasificación:
5.0

I will recommend this facility.

CARTER L.  |  Overall Experience 
Clasificación:
2.0

They mis marked the gas indicator and when I said they need to fix it on the contract they brushed me off so they could continue their conversation. The van also was faulty and the 3 times I called, they sent me to voicemail. There was massive problems with the van that I couldn't report because nobody answered. Overall terrible experience.

Francois J. 
Clasificación:
5.0

The Uhaul crew here always provide excellent customer service and the facility is easy to find and access.

Anthony G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathryn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G. 
Clasificación:
5.0

Planned on using app but had a question about parking so went inside. Employees super helpful and said quicker if they chexk us in a d it was super fast. Used app for the rest of the process...adding drivers, mileage and gas ,returning etc with no issues. Nice clean new truck

Erik J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mu A. 
Clasificación:
5.0

Easiest drop off I've ever done and it was easy to access despite the urban location.

Matthew P. 
Clasificación:
5.0

Just continue to do what you do

Dianna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

donna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony W. 
Clasificación:
5.0

Great business and professional

Pam H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomas C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Alexander T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HESHAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
3.0

Dropoff and customer service a disaster. Entry to the facility was blocked, I had to drive over a curb to park the truck. I realized the minute I dropped the truck off the lights were still on. I called the customer service number, the hold was nearly an hour and no one picked up. The chat help was no help! 20 minutes to wait? Then I basically received no help whatsoever! In addition, the checkout was cumbersome and a money grab!!!!! One of the questions was is the truck clean? Instinctively I said no figuring you would clean up after I used the truck. You had the audacity to charge me 25 dollars for God's sake. In addition, the location was moved TWICE AFTER my initial reservation, the last time the day before my pickup. What happens if I miss the call or text? I want a senior manager to call me at 610-823-9781 and I want a refund of the ridiculous fee you charged me at checkout! If not refunded, everyone will hear about this crappy experience.

Joseph S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney W. 
Clasificación:
5.0

The owner was the one who checked us out for our truck rental first thing in the morning and I came back later in the day to return some unused boxes and equipment - he and his staff helped me bring the boxes inside the store. Really nice and patient owner and staff. Highly recommend I think they do a great job.

Peter R. 
Clasificación:
5.0

Quick and easy dropoff, would have liked better signage for where to drop off the truck

Ben T. 
Clasificación:
5.0

Even though we could not rent from this location due to a mixup of rental duration, they were super helpful in arranging an alternative for us at another location. Great customer service!!

Raj S. 
Clasificación:
5.0

The whole process was easy and convenient

Sheri B. 
Clasificación:
5.0

I've rented here several times. Staff is always great and the process is smooth.

Michael L. 
Clasificación:
4.0

The equipment was clean, but not well maintained. Specifically, the windscreen wipers were not able to clean the rain. It impacted negatively the visibility while driving on a raining night.

Miguel Angel Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grace N. 
Clasificación:
5.0

Excellent service.

Hossein A. 
Clasificación:
3.0

It was fine I only did an after-hours dropoff.

Michael G. 
Clasificación:
5.0

The optional equipment I rented was not in my truck when I inspected it, although a U-Haul employee brought it out quickly. The steering was loose, forcing me to make constant adjustments. Not unsafe, but caused extra focus and attention and fatigue.

Justin S. 
Clasificación:
5.0

I appreciated receiving a phone call that my puck up location was changed and that the vehicle was ready earlier than scheduled.

Angela T. 
Clasificación:
5.0

Very courteous and professional staff. Clearly a very professional, well run and customer focused business.

Joseph W. 
Clasificación:
5.0

BY FAR the best uhaul location we have ever done business with! Friendly helpful staff. Highly recommend this location!!

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doyi K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam H. 
Clasificación:
5.0

My experience at this location is far and away my best in the Pittsburgh area. I will return here even though it's further from my home.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay C. 
Clasificación:
5.0

nothing to comment as every thing is good

RAKESH R. 
Clasificación:
4.0

There were some issues with charges. They have been resolved but I spent way too long on hold and talking to multiple people to get it resolved.

Sharla Y. 
Clasificación:
5.0

The owner of this establishment went out of his way to help me.

Walt W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre C. 
Clasificación:
4.0

I haven't received my receipt

DANIELIA C. 
Clasificación:
2.0

When we reserved our truck, we selected a pick up location near our current home and a drop off location near our new home. That would have made the trip 18 miles. We were contacted and told we had to pick up and drop off at this location which made the trip 39 miles and we then had to pay for the extra miles and it was a 25 minute drive away from our new home.

Patrick Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry H. 
Clasificación:
5.0

Great crew! Everyone was efficient and accommodating. Thanks Again.

LaShaun M. 
Clasificación:
3.0

The 24/7 app was not working. I spent over 40 min trying to get phone help from u-haul. No one was helpful. Finally I just left truck and keys. App did not work for pick up either. Very frustrating

Anne T. 
Clasificación:
2.0

BETTER CUSTOMER SERVICE FOR SURE. Also no one went above and beyond at this store. /They were unfriendly and cold acting as if customers were a burden rather than an asset. No one spent time explaining how to operate the equipment but instead treated you like a number or a piece of paper. Although i told them I needed a few extra days they did not notate on the contract and did not let me know the exact time of day it had to be returned since you operate off 24 hour increments. They also failed to disclose if I kept it past the deadline that I had to pay the coverage for the late days as well. It was just poor customer service and the worst experience ever especially since I had never rented a U Haul before. They assume everyone coming in there knows what they are doing. I know good help is hard to find and I may be spoiled by being from Texas where we practice southern hospitality however I am being gut level honest because that is what you need to hear. Most customers would never tell you the truth just would not come back. I will say the girl who answered the phone was great and unfortunately she was not there when I picked up my trailer. What a shame as for a moment she gave your store a good name. She even mentioned that they would probably just tack on a few days to help me out since I was in a one way rental. maybe hiring some women will soften the experience at this location or at least some men who care about people and love the public. I will probably never have to rent a UHaul in Pittsburgh again and I did appreciate that you upgraded the size for me at the same price since you didn't have the trailer I reserved. The equipment was old and when I opened the door for the first time it got stuck up top which someone helped me with otherwise I would have had to call the store. That could have been avoided had someone taken the time to explain the equipment instead of sending a single mom and her daughter off to discover on our own. I appreciate that I did get the trailer all the way to Texas without issue and will probably use UHaul again in the future. Next time I will expect them to show some love maybe Texas style.

Suzette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriella V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica W. 
Clasificación:
5.0

I would the location, but not U-Haul. This is the second time U-Haul has gotten my move wrong….next time it's Penske or Ryder for me.

JOHNDOUGLAS C. 
Clasificación:
5.0

The 24/7 online check in was pretty good. The truck operated perfectly on a long trip from Pittsburgh to Philadelphia in the pouring rain.

Larry H. 
Clasificación:
5.0

Every aspect of the service was extremely professional, courteous and timely. I see no need for improvements.

Carol M. 
Clasificación:
4.0

Staff was friendly and sincere

Gina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

The truck was very clean and the staff here are great! 👍

chris O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa O. 
Clasificación:
3.0

Location was closed during pick up time and Uhaul did not communicate this.

Liliana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M. 
Clasificación:
5.0

safe bang for ur bucks!!!!!

william j.  |  First Impressions 
Clasificación:
5.0

Very satisfied with our experience at your facility. ¡Gracias!

Kelly M.  |  Overall Experience 
Clasificación:
5.0

Mike Glancy and crew went above and beyond on customer service! Will definitely recommend

Michael W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sacoyia B.  |  Overall Experience 
Clasificación:
4.0

Calling and trying to contact someone at my location was almost impossible most days. That was my main problem, not being able to reach someone. Also when I went to close out I called and spoke to someone and they said they would go check the unit and send me an email as long as everything was out. That's not what happened no one called and I kept getting bills and text messages stating that my storage was empty. So I called the second time and the young man was kind enough to do what he said he was going to do. But it did take two calls and the first call I had to be on the phone for almost a half an hour to speak to somebody

richael h.  |  Overall Experience 
Clasificación:
4.0

Kevin helped us out a lot!

Amber N.  |  First Impressions 
Clasificación:
5.0

Love the price and the it is so close to my house I can walk there if I need anything would recommend your company to my family and friends

MARY G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

patty h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andretta w.  |  First Impressions 
Clasificación:
5.0

Accommodated my needs.

Brian S.  |  Overall Experience 
Clasificación:
5.0

Our check in person was a young Woman. Who was very professional and knowledgeable about her job. I can't remember her name but she needs a raise.

Karen V.  |  First Impressions 
Clasificación:
5.0

Service was exactly what I was hoping for-streamlined and perfectly hassle free. The building feels secure (and clean!) and I am incredibly pleased with the move in experience.

Amanda H.  |  Online Move In 
Clasificación:
1.0

I'll be sending you an email directly with more details about my experience but from the start it was a less than desirable experience. If I wrote a google review or told a friend about my experience the words rude, chaotic, and unorganized we be my top 3 words to describe this place. I rented at the uhal in north side and never had any issues, this experience didn't even come close. Long story short I wasn't even In the unit a week before we switched to guardian across the street.

Angela P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B.  |  Overall Experience 
Clasificación:
5.0

Customer service guys there help me tremendously.

Charles B.  |  Overall Experience 
Clasificación:
5.0

My experience with U-haul staff and facility has been very positive.. The facility well maintained...

ANTHONY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Federico G.  |  Overall Experience 
Clasificación:
5.0

Thankyou for protecting my items at your facility for all those years. I would recommend Uhaul to all my friends. I have no complaints.

elaine m.  |  Overall Experience 
Clasificación:
1.0

Got lock in the elevator five minutes before the unit closed and eventually got got but nobody was answering any of the phones or emergency lines.

Isabella P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

greg d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin K.  |  Overall Experience 
Clasificación:
5.0

The staff at this location is knowlegable and helpful. They are quick to solve problems and eager to make sure the customer is well served.

Chris S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rajani C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  First Impressions 
Clasificación:
2.0

All is good except my 5 x 10 has a 2.4 ft diameter post in the middle thereby significantly reducing packing management and usable cubic ft.

MICHAEL D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Ann A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james and Elizabeth M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H.  |  Overall Experience 
Clasificación:
4.0

Tried to charge me for another month's rent for storage unit after I specifically asked/complied with the date and time they told us that our free month rental ended. They reversed the charge when they became aware of the issue.

RYAN L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherryl C.  |  First Impressions 
Clasificación:
5.0

Good service and I would come back

Jasmin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn S.  |  First Impressions 
Clasificación:
5.0

Great Customer Service ...staff was very helpful and personable!!!

Mary M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sue L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H.  |  Overall Experience 
Clasificación:
5.0

The owner Mike is always very helpful and friendly

Jacob S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

emily n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet S.  |  Overall Experience 
Clasificación:
5.0

Great experience again this summer. Will be back next year too if we need storage. In any case, would definitely recommend your facility to others without hesitation.

Heather M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Saeed C.  |  Overall Experience 
Clasificación:
1.0

The guy who seems to be in charge is rude and lies a lot

Timothy B.  |  Overall Experience 
Clasificación:
5.0

As I told the young man yesterday when he was checking me out of my storage unit when he asked if I had a good experience: this isn't even the closest storage unit or truck rental place for me. I went here a few years ago when I needed to move and the staff were so helpful, friendly, and accommodating it was unbelievable. That was around 2018 maybe and I still choose to get all of my trucks and storage spaces here. Additionally, I still see some of the faces around that I saw back then. That tells me that Mike is doing everything right. He must be a very knowledgeable dude. I always know that this part of moving will be easy and convenient.

Kevin H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Beau C.  |  Overall Experience 
Clasificación:
4.0

The only problems that we were concerned about was the truck rented did not have a gas cap and the check engine light came on, along with the tires being low. Other then that staff was amazing and the facility was clean

amy G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

B john M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

judith o.  |  Overall Experience 
Clasificación:
5.0

Very positive experience.

John M.  |  Overall Experience 
Clasificación:
5.0

I have the best experience customer service provided here from Jayla at Liberty ave. Pittsburgh every time we go there we get very best service from her. She is so friendly and very helpful. She knows how to take care the customer for best satisfaction . We were not happy with how other U-Haul location treated us before that's why we moved to use the service here and we are not disappointed. I am going to recommend this U-Haul location to people in the future.

Athikhom B.  |  Overall Experience 
Clasificación:
5.0

The young man was very nice.

Ken B.  |  First Impressions 
Clasificación:
5.0

Truly outstanding customer service. I used to live much closer to this location. I still choose it, however, because I've had top tier experiences here.

Kevin H.  |  First Impressions 
Clasificación:
5.0

The worker that helped me (Jayna, maybe, I forget) was awesome! She knew her job thoroughly, explained how the storage units work without over or under explaining, and completed my paperwork super fast. She was friendly, down to earth, and seemed to like her job. While I was being waited on two different customers asked her things, she answered them without ever missing a beat waiting on me. Super great employee!!

Sharon H.  |  First Impressions 
Clasificación:
5.0

Upon move-in, I experienced a love/hate for the wood floors. While I absolutely love the beautiful old wood flooring, there are areas that are missing chunks of wood and are in need of repair. These areas make the carts vibrate so badly that it shakes things off the cart, leading to the major annoyance of having to continually stop to pick up the stuff that had fallen off, and the possible damage caused from it. Maybe softer, more shock-absorbing wheels on the carts might be the quickest, least expensive solution. Everything else about my move-in was great, and I would highly recommend this facility to anyone. Jayla was especially awesome and incredibly helpful.

Bruce F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B.  |  First Impressions 
Clasificación:
5.0

great place, excellent service and able to provide 100% of items required for moving and storage

Daniel C.  |  Overall Experience 
Clasificación:
5.0

A top-notch experience! We completed our reservation online (very user friendly) - when we arrived at the facility the paperwork process was quick and the staff was friendly and helpful. Unloading was so convenient - just back into the garage and unload onto the carts and took the elevator to our unit. Well lit and clean!

Janet S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chelsea l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren W.  |  Online Move In 
Clasificación:
3.0

Name was not in computer system even though I had a reservation.

Nina K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PETE V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eleanor h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat S.  |  First Impressions 
Clasificación:
5.0

Benjamin Armstrong is also a storage customer and he recommended a wonderful storage facility such as U-Haul thank you for your convenience and services.

Edmund S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ed s.  |  Overall Experience 
Clasificación:
5.0

Everyone performed their job to completion

Scott J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth g.  |  First Impressions 
Clasificación:
5.0

Mike and Craig, are wonderful to deal with. Always fair and accommodating. My go to Uhaul period point blank.

RONNIE B.  |  First Impressions 
Clasificación:
5.0

Went to U-Haul to get an additional locker in a unexpected situation. Got there at a very busy time, but was taken care of in a timely manner which I'm very thankful. Staff handled all customer very well and organized. Thanks again.

FRANCIS F.  |  First Impressions 
Clasificación:
5.0

I've been a customer for more than 6 years. I have had nothing but the best experience with them.

TARU C.  |  Overall Experience 
Clasificación:
4.0

Chris and Brandon (I think that was his name) were super helpful!

Gabriela S.  |  First Impressions 
Clasificación:
5.0

The sales person that helped me made me feel like being at home. He cleared me of all my storage worries, very helpful, very professional. The company was so clean strong security. I could go on and on. Please tell that sales person who should be in management thank you and thank you. I am still today talking about the wonderful customer service and the storage co. I give sales person and company 10 stars.

Theodore H.  |  First Impressions 
Clasificación:
5.0

Rayshawn was very helpful and kudos to him for being so patient with the new employee he was training while helping multiple customers.

Matthew S.  |  First Impressions 
Clasificación:
5.0

The staff was absolutely amazing. They were so helpful and a time of need. It's nice to have one less stressor in your life. Can't say enough good things about the people here

Michael R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

benjamin t.  |  First Impressions 
Clasificación:
5.0

Top notch facility in a very nice restored building. Staff and management were terrific! Always attentive to my inquiries. I wish all UHaul facilities were managed and run this smoothly. Thanks Mike and your team!

Pete T.  |  Overall Experience 
Clasificación:
5.0

The staff is very friendly, and even mentioned a coupon/discount that I wasn't aware of. They helped me save money which is always a plus!

Chanel N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mark S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DARLENE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary O.  |  First Impressions 
Clasificación:
5.0

The staff is great.

CW K.  |  Overall Experience 
Clasificación:
5.0

Truly a pleasant experience all around. Craig B. helped check me into my new storage unit and was super helpful. Answered all of my questions and was clear/concise about explaining everything I needed to know. I also happened to run into a few other employees in the halls and elevators and I can't stress enough how friendly, helpful, and personable everyone at this location is. Would definitely recommend U-Haul (and this location specifically) to anyone looking to store stuff!

Emily M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P.  |  Overall Experience 
Clasificación:
5.0

I was very happy with the storage facility at 3000 Liberty Str. In Pittsburgh PA. That was a great idea to turn that building into a storage facility. It worked out for me and when ever I had a question or a U-Haul Trailer or Truck, this place always came through. Thank you very much for this!

John L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james and Elizabeth M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

mark S.  |  First Impressions 
Clasificación:
5.0

We were very happy with our storage rental experience. The facility is tidy, well-maintained, and easy to navigate. Mike's assistance at the counter was excellent - he was welcoming, friendly, and gave clear & thorough move-in instructions that were simple to follow and quickly led me to our unit. We had several large items to move in (a bed frame and large dresser) and were a little worried about how it would go moving to an upper-level storage unit, but there is a spacious unloading area, free carts and dollies, and a large freight elevator that made moving in a breeze. I highly recommend this location!

B john M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna F.  |  First Impressions 
Clasificación:
5.0

Customer service is excellent...

SOUMENDRA M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ndubisi E.  |  First Impressions 
Clasificación:
5.0

Convenient. Excellent service

Craig L.  |  First Impressions 
Clasificación:
5.0

Mike and the staff do a great job. Del was a huge help

CW K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodi D.  |  First Impressions 
Clasificación:
5.0

We needed a storage unit for our son's college dorm items. Drove by and stopped in. Mike took care of us and had us loading up our items in a matter of minuted. Clean, secure facility with friendly staff.

Jerry N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B.  |  Overall Experience 
Clasificación:
5.0

I will use this U-haul place again.

Wanda B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K.  |  First Impressions 
Clasificación:
4.0

It is a little difficult to swing into the bays when cars are parked directly across from the garage doors. Not sure if something can be done about this.

Anne D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  Overall Experience 
Clasificación:
5.0

Ideal location and size options for my needs. Painless procedures to rent and to move out. The restrooms are super clean and modern.

elaine g.  |  Overall Experience 
Clasificación:
5.0

Everyone at this location is super friendly. Move in process was clear ,and easy to understand. My thanks to Mike, Del , Craig and all the other employees at this location.

Michael H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LeRoy L.  |  Overall Experience 
Clasificación:
4.0

The payment system is flawed - unable to pay in advance of due date, misquoted amount due.

Kevon C.  |  Overall Experience 
Clasificación:
5.0

I used the storage units here for almost five years while on a work assignment and the units are in a great state. The team are exceptional. Always very friendly.

garrett M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamaldeep N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARY P.  |  First Impressions 
Clasificación: