U-Haul Moving & Storage of Pine Bluff

979 comentarios

4030 W 25th Ave   Pine Bluff, AR 71603
(Old WalMart behind Brookshire Grocery)

(870) 663-4953

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(870) 663-4953

4030 W 25th Ave
Pine Bluff, AR 71603

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Marquietta S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP B. 
Clasificación:
1.0

As long as management and upper management meaning general managers supervisor and CEO/LR area Uhaul will continue to go downhill

Cassandra D.  |  Overall Experience 
Clasificación:
2.0

HAVE ALL TRUCKS SERVICED BEFORE GIVING THEM OUT TO FAMILIES WHO GET TIME CUT SHORT OFF THEIR MOVE BECAUSE OF THE TRUCK WOULDN'T START UP!! SERVICE THE TRUCKS I LOST TIME AND MONEY CHARGED FOR EQUIPMENT THAT WAS NEVER PROVIDED AND EXTRA MILEAGE!

Kendrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis C.  |  First Impressions 
Clasificación:
5.0

Truck was dirty on outside. Customer service was excellent

Pamela S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALTONY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVY CHARLES M. 
Clasificación:
3.0

Have the truck full of gas instead of on 3/4 full.

Douglas R. 
Clasificación:
1.0

The GM here is very rude!

Camesha M. 
Clasificación:
3.0

The storage was great but the customer service from the manager was horrible. She has a very snobby attitude. The other associates however were. Very friendly.

Chantell A.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY G. 
Clasificación:
5.0

I think the pine bluff office is the best group of people that I have worked with, staff was friendly and helpful and I would work with them again

carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myra L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chantell A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra A. 
Clasificación:
5.0

Always have great help and a good experience every time I use this storage.

Nautica m.  |  Overall Experience 
Clasificación:
5.0

Toy is an excellent manager. The facility is always clean and the customer service is prime time. Enjoyed the four years working with her.

Frederic D.  |  Overall Experience 
Clasificación:
5.0

Toy is an excellent manager. I held two storage rooms at her facility for the last 4 years while my children attended UAPB and she has always been professional and provided excellent customer service. Thank you Ms. Toy. You were great.

Frederic D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra F.  |  Overall Experience 
Clasificación:
5.0

The staff was very courteous and knowledgeable.

ERIK M.  |  First Impressions 
Clasificación:
5.0

Made my moving so much easier thank you, UHAUL

tomeka J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kellye L. 
Clasificación:
4.0

The pickup location was good but the drop off location given with the original contract did not accept the equipment and did not offer a solution! The second location was excellent with a solution and took the equipment.

Phillip K. 
Clasificación:
5.0

It seems like my mileage was calculated wrong because from my old apt to the new apt in little it's 55 miles and 55 back. 110 total instead of 104. I think the one way should be cheaper instead of bringing it back. Overall the move was ok

DOUGLAS W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amber T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Myra L. 
Clasificación:
1.0

Can not get access to the roll up door to after 7 am and the manager complaint when l was able to go in and get the exit door open and when in that way. I move out before the end of month and l prepaid fir next two months and was only refund for one of them months and l rent a trailer and the did connect it properly and my truck was damaged

David D.  |  Overall Experience 
Clasificación:
5.0

The truck was ready to go except some drink still spilled around the cupholders and the windshield was not clean. Otherwise very good.

Charles D. 
Clasificación:
4.0

El cliente no dejó un comentario.

clifton B. 
Clasificación:
5.0

I was very impressed with everything we had a problem when we got back we told to guy that helped us he was very helpful.

AMANDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keiana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHSIN C. 
Clasificación:
5.0

This uhaul has much better prices for climate controlled storage than anywhere around! Would definitely use again if I have the need!

Rachel b.  |  Overall Experience 
Clasificación:
5.0

The guy that worked there yesterday went above and beyond! He was super friendly and helped way more than he was obligated to. I had a blown fuse for my break lights i didnt know about and he helped me find it, take it out and replace it all with a smile on his face. Best costumer service I have seen in a while. That man needs a raise or promotion of something!!

larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

willandria l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherry B. 
Clasificación:
4.0

The facility was fine. The problem was with the u-haul computer system going down during my return of truck. I wasn't able to get a receipt nor had money been added back to my card for my over payment. I am concerned with that portion of the U-haul experience.

Vera R. 
Clasificación:
5.0

These folks are always friendly and professional.

Charles D. 
Clasificación:
1.0

Couldn't have had a worse experience. I have 2 storage units here that I have had for a number of years and I will be canceling them. Staff was extremely rude and off putting. Would not recommend this location to anyone.

MICHAEL S. 
Clasificación:
4.0

The vehicle had an exhaust leak that made it extremely loud. Other than that it was a great experience.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashawn P. 
Clasificación:
5.0

At pickup the gentleman was profession, knowledgeable and helpful. Drop off was a breeze

Carol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard R. 
Clasificación:
5.0

Continue hiring staff like these men and women

Gaey S. 
Clasificación:
5.0

Na

AMANDA S. 
Clasificación:
3.0

Have equipment and vehicle in place where it so be. Checking in and out process is way to long.

Dwayne B. 
Clasificación:
5.0

Prompt courteous service with a smile.

charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn C. 
Clasificación:
3.0

The manager at the location on 26th was very rude and unprofessional. She had me waiting in the store for at least 15 minutes while she cleaned up a truck and watched a video on her phone.

greg c.  |  Overall Experience 
Clasificación:
5.0

Friendly, efficient service.

Sandra P. 
Clasificación:
5.0

Everything was great!!

ERIC R. 
Clasificación:
5.0

Pleasant experience. Highly recommended

MOHANNED A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candice G. 
Clasificación:
3.0

My credit card was charged twice due to equipment t failure.

Wendy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher F. 
Clasificación:
5.0

Very impressed with the well organized facility and property. Great customer service and professional service.

Brendetta M. 
Clasificación:
5.0

Everything was good thanks

TERRY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

NORMA G. 
Clasificación:
4.0

The inside of the windshield was dirty and at times obscured my vision but was acceptable. No other problems

Phillip K. 
Clasificación:
5.0

El cliente no dejó un comentario.

darlene s.  |  Overall Experience 
Clasificación:
3.0

Ya'll need to tell people about the additional fees you on tack on at checkout. I was not expecting to pay no $100 to rent a truck and I only went 8 miles to and from my new location and back to drop it off. Then I have to wait to get my funds back on my account. An inconvenience!!!

Priscilla J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nakeysha P. 
Clasificación:
5.0

Fix windshield and side mirror

DWAYNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri R. 
Clasificación:
1.0

Nobody knows how to do their job

JOHN T. 
Clasificación:
5.0

Very convenient!

stacey M.  |  Overall Experience 
Clasificación:
5.0

My unit is a little to far in the back for the amount I have to unload but it will be ok. And after hours entry is a bit complicated.

AMANDA T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selidia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly L. 
Clasificación:
1.0

Customer service gave me alot of trouble. Then I had tried to extend truck rental I had to call in. When I did no one answered.so I was a day late in returning the truck as I was returning it I had to unload my things incto my storage to find out I was locked out. So I had to load everything into my friend s car.so I could return it. I also suggested my friend rent a uhaul as well. But at first whatever female that's been giving me a hard time wasn't gonna let my friend rent a uhaul because she knew me. That is a bunch of BS, they be losing customers like that. They had my card on file they could have jus charged it but instead block my access to a storage I had already paid for.

Justinna C.  |  Online Move In 
Clasificación:
5.0

Employees very customer oriented.

Phillip K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Markeena W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

The staff was very nice, friendly and very helpful with explaining how everything works.and very professional.

Mary F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F. 
Clasificación:
5.0

Staff was great. Will use the storage again in the future.

Georgia M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianna C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

It's nothing you can do, everything was excellent.

Sidney N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taylor H.  |  Overall Experience 
Clasificación:
4.0

The customer representative was a little rude, but everything else was fine.

Malik G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEVELYN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin H. 
Clasificación:
5.0

Mrs. Toyedith Richards, is an amazing person. Always professional & always there to help the customer reach the ultimate satisfactory. Thank you again. Clean and very well maintained business.

TaJa P. 
Clasificación:
5.0

Staff is excellent, no issues whatsoever!

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

david T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kerry M. 
Clasificación:
3.0

Insure that gas status annotations are accurate.

DEBORAH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHACONNA D. 
Clasificación:
5.0

Everything was perfect. The staff was very polite and friendly.

APRIL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalisha M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Camielle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice A.  |  First Impressions 
Clasificación:
5.0

Very customer friendly. Very helpful and courteous.

KYLE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAQUESHA T. 
Clasificación:
1.0

The trailer I rented was dirty inside and out and the taillights did not work. Customer service was lacking.

William D. 
Clasificación:
5.0

Bigger equipment carry the items from the car to storage unit.

Roosevelt D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEAYRIAS B. 
Clasificación:
3.0

The lady at the counter was very rude

JARROD S. 
Clasificación:
5.0

Customer service was great as usual !

BRIAH J. 
Clasificación:
3.0

The place had hours posted that's said they were open until 7. I got there at 10 til and the place was locked. I had to go through the self check in because someone decided to cut out early.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sondra J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sondra J. 
Clasificación:
5.0

My experience was great very friendly

KATRENA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F.  |  First Impressions 
Clasificación:
5.0

All equipment needs to be inspected before renting out to somebody. My appliance dolly was broke and one of the tail lights on the trailer was out. Need more than one cashier checking people out at all times

Dwayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN Y. 
Clasificación:
5.0

The U-haul represenative explained how to hookup, secure and transport the vehicle in great details. He made me feel so comfortable and confident with my decision to rent this type of equipment. I will definately rent again.

LINDA J. 
Clasificación:
3.0

Not charge people twice

Carrie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
4.0

OK

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Takita B.  |  Overall Experience 
Clasificación:
5.0

Great service thanks!

joseph G. 
Clasificación:
4.0

We felt it wasn't fair that they raised the price. We would have still kept our unit were it not for that. I was extremely small, and shouldn't have had the price raised. We would still be there if not for that.

Pamela P.  |  Overall Experience 
Clasificación:
5.0

The manager at Pine Bluff is amazing. The other employee Robert (bald white guy) are two of the most caring and helpful people I've met in a long time.

Kristopher F.  |  Overall Experience 
Clasificación:
5.0

If i need a storage, I always go to Uhaul! They the best! Reasonable prices!

Alunza R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ebony L.  |  First Impressions 
Clasificación:
5.0

Good customer service

Issac R.  |  First Impressions 
Clasificación:
3.0

Your manager of the location is rude, unfriendly and has no business being a manager for that location. I will store and use a different Uhaul location in the future because of her.

Michelle P.  |  Overall Experience 
Clasificación:
1.0

The customer Service Representative at this location is very rude. She has absolute no compassion, she's very robotic. My Move in experience was horrible.

JANIT D.  |  First Impressions 
Clasificación:
5.0

Getting the storage unit was great. The truck rental was tirrible. Truck gets up to 5,000 rpms before shifting into another gear. Worst gas mileage ever. You all advertise fuel efficiency trucks.

Cory M.  |  First Impressions 
Clasificación:
4.0

Thank you for securing our merchandise!

roy b.  |  Overall Experience 
Clasificación:
5.0

My total expectations was great. The store and the units were clean and the service was amazing. The staff were friendly and professional at the Pine Bluff location. Ms. Toyedith was impressive.

Stacy L.  |  First Impressions 
Clasificación:
5.0

Very helpful

Robert R.  |  Overall Experience 
Clasificación:
5.0

Thanks for your services rendered to myself by your company. Keep up the good work and great customer service.

Stacey J.  |  Overall Experience 
Clasificación:
5.0

My only complaint is they were the only indoor rv storage and I loved not having to winterize my camper now it's going to be outside... But, while there, it was great and a piece of mind, thank you

Lance S.  |  Overall Experience 
Clasificación:
5.0

Staff extremely helpful

Micheal B.  |  First Impressions 
Clasificación:
5.0

Very pleased with using Uhaul

MONICA G.  |  Overall Experience 
Clasificación:
5.0

The employees and GM were so welcoming and helped me understand everything. Robert Wooten and Mrs. T. Richards went above and beyond. I will recommend this business to anyone.

Takita B.  |  First Impressions 
Clasificación:
5.0

Used this facility for 3 summers during the school years and had a great experience.

Ester lean J.  |  Overall Experience 
Clasificación:
5.0

Everyone helped me have a pleasant experience while signing up.

Augustus E.  |  First Impressions 
Clasificación:
5.0

My experience with the storage unit was excellent and so was the staff.

patricia m.  |  Overall Experience 
Clasificación:
5.0

Plan to us it next Spring 2020.

Georgia M.  |  Overall Experience 
Clasificación:
5.0

Staff is very professional and kind.

Aldrekah H.  |  Overall Experience 
Clasificación:
5.0

This U haul location was very convenient to my child's college. I appreciate the service they provide.

camille w.  |  Overall Experience 
Clasificación:
5.0

The facilities are well maintained and staff are constantly monitoring. It is kept clean and staff are always available to answer questions and assist. Moving in and out was extremely easy!

Stacey C.  |  Overall Experience 
Clasificación:
5.0

Always polite and helpful with a smile. Take time with a senior and explain so you understand. Will always listen to you.

PAMELA E.  |  First Impressions 
Clasificación:
5.0

Very helpful

Diana G.  |  First Impressions 
Clasificación:
5.0

You deserve 10 stars not 5

kerry m.  |  Overall Experience 
Clasificación:
5.0

Very professional

SCOTTY B.  |  First Impressions 
Clasificación:
5.0

Up to date storage facility!

Ashley R.  |  Overall Experience 
Clasificación:
5.0

It was one of the most excellent experience I had in storing something did I need it to keep. The place was extremely clean the people butts friendly oh, I was waiting on in a timely manner.

Brenda B.  |  Overall Experience 
Clasificación:
5.0

Very helpful

Tony and Shonda C.  |  First Impressions 
Clasificación:
5.0

Toy was gr8. I recommend this storage company.

Michael F.  |  Overall Experience 
Clasificación:
5.0

We thought we'd need a storage area for only 1 or 2 mths. Turned into 5 mths. Nice people, clean facility, everything you need, even restrooms accessible when at your storage area. 5 stars all around!

Jelinda S.  |  Overall Experience 
Clasificación:
5.0

Your Pine Bluff staff is very helpful and very professional. Ms Toy is your hidden gem. Her customer service is A1

Pamela T.  |  Overall Experience 
Clasificación:
5.0

Customer Service was Excellent

BERNADETTE R.  |  First Impressions 
Clasificación:
3.0

Great service & we loved the facility!

Latoya W.  |  Overall Experience 
Clasificación:
5.0

Great services got in and out without a hassle.

Keysha M.  |  First Impressions 
Clasificación:
5.0

Wonderful experience

Vicki B.  |  First Impressions 
Clasificación:
5.0

Very professional and most accommodating my needs! Special shout out to sales attendant Toy!

SCOTTY B.  |  Overall Experience 
Clasificación:
5.0

Great Staff

Sean Y.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work.

Sylvester P.  |  Overall Experience 
Clasificación:
5.0

Great service!

paul s.  |  First Impressions 
Clasificación:
5.0

My U-Haul experience was handled very welled. Everything is put together in a business like fashion, and the people there treated with the up most respect.

Sylvester P.  |  First Impressions 
Clasificación:
5.0

Always greeted with a smile and Great customer service!

stephania f.  |  Overall Experience 
Clasificación:
5.0

Everyone I talked to was extremely helpful and nice!

RACHEL B. | Reservación
Clasificación:
5.0

The Staff are the best. They treat you like family now the storage is very secure. I will definitely use only U-Haul storage in the future. Love you guys n gals no stay safe.

gladis b.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and answered all our questions.

Brain p.  |  Overall Experience 
Clasificación:
5.0

no comments needed

lakisha t.  |  Overall Experience 
Clasificación:
5.0

Alison and staff have been helpful since day 1.

latasha t.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and kind.

Frederic D. | Reservación
Clasificación:
5.0

No complaints at all. Had my items in storage for almost 2 years and everything was in excellent shape. No bugs!!!

Leo P.  |  Overall Experience 
Clasificación:
5.0

Quick and easy, didn't feel forced into anything and very friendly

Lance S. | Reservación
Clasificación:
1.0

I never got a storage my order was cancelled

Lasonya G. | Reservación
Clasificación:
5.0

Ninguno

camille w.  |  Overall Experience 
Clasificación:
5.0

The staff helpful and friendly.

stephania f.  |  Overall Experience 
Clasificación:
4.0

Service was great, attendant was very helpful, and was very quick with my tight scheduled.

Teresa S. | Reservación
Clasificación:
4.0

The general manager and her staff were amazing every time we had contact.

Omika H.  |  Overall Experience 
Clasificación:
5.0

Great service from the Pine Bluff group!

Rebecca B.  |  Overall Experience 
Clasificación:
5.0

I answer the questions so, that answer it all.

christine b.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Trailer Icon
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Moving Supplies Icon
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

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