Make sure that associates follow procedures when renting out equipment and trucksDONNA C.
Customer Reviews for U-Haul Moving & Storage of Pharr
Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.KAREN C.
El cliente no dejó un comentario.JASON S. | Overall Experience
El cliente no dejó un comentario.JENNIFER M.
El cliente no dejó un comentario.LYNNETTE A.
El cliente no dejó un comentario.LIONEL P.
Put signs or have someone direct people who need to drop off a Uhaul to the proper area at the Uhaul location.Nicholas C.
El cliente no dejó un comentario.GUADALUPE P. | Overall Experience
That you have the best dealsKIMBERLY G.
El cliente no dejó un comentario.Christine V. | Overall Experience
El cliente no dejó un comentario.Michelle H.
El cliente no dejó un comentario.ABEL C.
El cliente no dejó un comentario.MARIA G.
El cliente no dejó un comentario.Brandon O. | Overall Experience
El cliente no dejó un comentario.Rene S. | Overall Experience
Don't charge the customer twice for the rental.KENNA G.
El cliente no dejó un comentario.luis L.
El cliente no dejó un comentario.Gilbert C.
In was sent to 3 different locations. HorriblePEDRO L.
El cliente no dejó un comentario.STEPHANIE G.
El cliente no dejó un comentario.JOSE G.
El cliente no dejó un comentario.MARIO A.
El cliente no dejó un comentario.SEBASTIAN L.
I rented a uhaul that more than likely hasent been kept up with in a very long time. The steering was REALLY bad. Over due for an alignment and the suspension was really bad. Location was pretty clean and kept up with.RUDY Y.
El cliente no dejó un comentario.Sergio P. | Overall Experience
Everything was excellent; can't think of anything to improve. Long trip went very well!JANIS K.
El cliente no dejó un comentario.CARON C.
Congratulations you have any good information about your services!ARTURO G. | First Impressions
El cliente no dejó un comentario.abby p. | Overall Experience
El cliente no dejó un comentario.michael H.
El cliente no dejó un comentario.Claudia Elena D. | First Impressions
El cliente no dejó un comentario.VINCENT G.
I was very irritated that you required to call 2 references to confirm that they know me when I went to pick up the truck. I will try to rent from a company that does not require that in the future.STEPHEN G.
El cliente no dejó un comentario.Estrella G. | Overall Experience
My experience was exceptional. The process was smooth and efficient. Jaker, Eric and Daniele were extremely polite, patient and courteous. However, the return process was a bit frustrating. First I could not log in and then your system had problems locating me. It took me about 30 minutes to do the self return. Overall experience was excellent. Will not hesitate to rent again.Umer J. | First Impressions
El cliente no dejó un comentario.GLENDA B. | First Impressions
Very professional and helpful.Daniel D. | First Impressions
El cliente no dejó un comentario.MARISA C. | Overall Experience
El cliente no dejó un comentario.juan R. | Overall Experience
El cliente no dejó un comentario.Pedro R. | Overall Experience
I saw charges on my account that were unacceptable. I am not going to let you guys just draft out of my card for anything extraNICHOLAS AARON U.
DescuentoDANIEL ARMANDO T.
El cliente no dejó un comentario.TORIBIO REYNALDO F.
Great and courteous serviceMARIO M.
El cliente no dejó un comentario.DANIEL V. | Overall Experience
El cliente no dejó un comentario.NORMA S.
El cliente no dejó un comentario.bob r. | Overall Experience
El cliente no dejó un comentario.Leticia B. | Overall Experience
El cliente no dejó un comentario.ALMA T.
El cliente no dejó un comentario.Francisco O.
It's all ok with me with your serviceELOY Q.
El cliente no dejó un comentario.Scott M.
El cliente no dejó un comentario.joAnn Z.
GreatAmanda A. | First Impressions
El cliente no dejó un comentario.Claudia P.
Scheduler changed pickup location without informing me. Arrived at original pickup location, without the available equipment. Required multiple phone calls, and prolonged hold times to clarify. Cause 15 min drive ant an hour delay in plans.Jorge P.
El cliente no dejó un comentario.AUMBRA B.
First off I have rented the same style Uhaul trailer 6x12 2 prior times this month only to be told I had the wrong size hitch ball and the tech refused to hook up. This is understandable safety is paramount so maybe that would be more with the other Uhaul facilities. Being an police officer I recognize certain smells and this trailer wreaked of Marijuana, but I am moving and I didn't want to waist time swapping out the trailer. But then upon returning the trailer I had to park under a canopy and wait for the tech to conduct a full inspection of the trailer as they joked around and took their time doing this. Once they finished I had to pull the trailer to another area so they could wash it down (while still hitch to my truck).. After all that I was finally allowed to drop off the trailer. My other experiences were just a quick inspection and I was allowed to go on my way. I will still continue to use Uhaul, but probably will not be returning to this location.ANA D.
Friendly and welcoming. Answered my questions.LILENI MARIEL H.
El cliente no dejó un comentario.guillermo G.
Outstanding service and personnel. Will definitely use againleo c. | First Impressions
El cliente no dejó un comentario.EDELMIRO L.
El cliente no dejó un comentario.marilyn m. | First Impressions
Always so friendly keep it upRICHARD D.
very friendly staff. clean and secureJose Carlos M. | First Impressions
truck was uncomfortable to drive, didn't have cruise control. the windows could not be adjusted. the truck is not low as advertised. truck was noisy, truck door needs a rope or something to be able to lower the rear door. Basically this vehicle suckedRuben M.
Good service and organized .Daniel C. | Overall Experience
Nothing. Service was great!Rachel C.
El cliente no dejó un comentario.JOHN G.
They folks that helped me were polite and professional. My reservation had a mistake and two gentlemen were quick to correct and get me on my way.RICHARD C.
El cliente no dejó un comentario.FRANK F.
At rental location Erik and Becky were very professional and friendly. No problems what so ever. ¡Gracias!MICHAEL B.
Just speak with Eric he is an amazing person with great energy.he Had me and my mother & sister laughing and smiling the whole time . Very respectful!MICAELA V.
El cliente no dejó un comentario.Natalie A. | Overall Experience
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.WILLIAM G.
El cliente no dejó un comentario.ANTHONY H.
The service was spot on. Eric was personable and walked me through the whole process.OSCAR T.
Was charged for extra day when service desk was backed up and did not checkin in time , have rented before from this store always had great customer service , will be going to different store from now onROEL R.
El cliente no dejó un comentario.Leticia M. | First Impressions
El cliente no dejó un comentario.RICARDO L.
We have always had good experiences with U-haul. Your having a pickup to rent was awesome! Gracias.James L.
I reserved a 26 foot truck for a Thursday on a Tuesday morning in Alamo which is where it was needed to be picked up. I was told that the truck would be dropped off there, so that it could be picked up where I made my reservation. I had to drive out of town to pick up the truck which made me pay extra and waste more time. Very inconvenient.rebecca L.
They are extremely fast and friendly. I will continue to do business with them. :)Kayla B.
excellent ðŸ‘LETICIA M.
El cliente no dejó un comentario.victoria S.
Eric & Jabar were totally awesome in helping me. Very friendly and helpful.Anival H.
Will rent again. Thank youmirna b. | Overall Experience
Very satisfied with customer service received. Employees were extremely courteous and helpful. Will definitely recommend and use this location again when necessary.Jacqueline W. | Overall Experience
The facility were well kept and staff friendly and professional. An unexpected hassle free experience when I had delays in a move into a new house.JOHN M. | Overall Experience
Their hospitality is amazing and always happy to help.Andrea R.
Climate controlled units never felt cool. Door on unit would not stay up. When in the store employees always worked at a snails paceIsak C. | Overall Experience
They are always very friendly!Kayla B.
Jonathan was extremely helpful, professional and courteous through out my whole experience of unloading U-boxes to a storage unit. Jonathan's expertise and pleasant daminer made for a very positive experience. This is why I'm a returning customer to this site for their professionalism and positive attitudes with every interaction. ¡Gracias!Kristina G. | First Impressions
El cliente no dejó un comentario.Maria V. | Overall Experience
GREAT EXPERIENCE!STEVIE P. | Overall Experience
El cliente no dejó un comentario.william s. | Overall Experience
El cliente no dejó un comentario.Judith C. | Overall Experience
El cliente no dejó un comentario.Nicolas A.
Extraordinario servicio al clienteANGELICA B. | First Impressions
El cliente no dejó un comentario.RUBEN E.
El cliente no dejó un comentario.Consuelo S. | Overall Experience
El cliente no dejó un comentario.Tony L.
El cliente no dejó un comentario.Joel J.
Great service and will definitely be using services in the near future again!Estrella G. | First Impressions
PICK UP LOCATION WAS NOT THE LOCATION ON SURVEY IT WAS THE LOCATION IN RIO GRANDEMARIA GUADALUPE G.
El cliente no dejó un comentario.CHRISTINE V.
El cliente no dejó un comentario.MOHAMMAD K.
Eric was so helpful and worked really hard to make sure my wiring installation was done efficiently and correctly and made sure everything was working and safe before I left. He had to order my wiring kit, kept me informed as to arrival and got me in quickly when it came in. I was very happy to have such a professional get me on the road. Thanks for the great experience!BONNIE T.
El cliente no dejó un comentario.Simon M.
Please make sure you hire friendly and professional employees, the boys working at your uhaul location in pharr, tx are extremely rude!!! I will never go back to that specific uhaul location again!COREY D.
The staff is friendly and helpful, the lady manager was very nice and very helpful every time I dealt with her. I would recommend this storage facility. The store has all the moving supplies you need such as boxes, bubble wrap, tools, straps, pretty much one stop shop if you're moving.Marisela R. | Overall Experience
Great place to rent. Very professional employeesLAURA H.
The costumer service here is excellent and I will continue to rent only here because they really take care of their costumers.LIZANDRO I.
Awesome service and great prices. However your success is definitely driven by the people you have working here locally. Your employee spoke very highly and proud of Uhaul. I wish i had more employees like this in my work organization.Israel S. | First Impressions
Employees are always willing to help and treat me with a smile which goes a long way nowadays.REYES C.
El cliente no dejó un comentario.Santos G.
El cliente no dejó un comentario.Jorge v. | Overall Experience
El cliente no dejó un comentario.Juan Z.
El cliente no dejó un comentario.Eduardo D. | Overall Experience
El cliente no dejó un comentario.Francisco L.
Online process is supposed to make things simpler however it was quite the opposite I had to go to 2 locations go get a truck. The first location no one was ever able to help. The second location all I needed from representative was the key to the truck and that took 20 minutes:( pick up time for uhaul was 3:45 (first location) I got in the uhaul at 5pm:(JUAN F.
My entire experience was excellent. The staff was very helpful. The facility was clean and secure. I was very impressed and would highly recommend Uhaul storage to anyone needing a storage unite.Shealynn H. | Online Move In
El cliente no dejó un comentario.ARMANDO G.
El cliente no dejó un comentario.joseph H.
El cliente no dejó un comentario.EMILIO JR S.
El cliente no dejó un comentario.Jose L B.
El cliente no dejó un comentario.JOSE L B.
The majority of the staff was amazing, including the manager. There was one exception with one of the employees in which he told me that was ok for me to go and get the lock when I was getting all my stuff from the storage and when I came back to return the unit, he closed the store in my face and told me it was too late, even thought I asked him if I had time and if he would have wait for me and he said yes. It took me, about 5 to 6 minutes to return to the store. Besides that experience, everything else was great! Rest of the staff is somewhat friendly.XAVIER B. | Overall Experience
El cliente no dejó un comentario.MARIO C.
Very helpful and curious!RICARDO M.
El cliente no dejó un comentario.Samuel L.
El cliente no dejó un comentario.Oscar S.
El cliente no dejó un comentario.MICHELLE F.
Thank you for everythingLeroy G.
Staff was very helpful in every aspect. During hard times due to covid the late fee was waived. Also when i needed to add someone to the account they navigated me step by step over the phone on how to do the change online and were sooo patient and helpful! The management was always friendly . id Definetly recommend the Pharr Uhaul to anyone in the area and surrounding townsrosa g. | Overall Experience
El cliente no dejó un comentario.Isela H.
El cliente no dejó un comentario.Patty B.
El cliente no dejó un comentario.Edgar M.
Charged an extra day plus mileage.David G.
Everything was explained to us with no problems. Excellent service in and out in minutesEmilio S.
I was looking for a safe and secure place for my RV and close to homeJose R. | First Impressions
Jonathan was always ready to help.frank r. | Overall Experience
Super courteous and very friendlyNatalie A. | First Impressions
Top notch,cleanliness and excellent customer service. Gained a customer for life.Ruben C. | Overall Experience
Everyone was very friendly and kind. I had no issues with any part of U-hauls services. Although, while i was there some employees did not have a "Customer-first attitude" with other customers. That needs a little work. But with me, fortunately, I was treated very very well. I will remain a customer for a long time. Prices are very reasonable. Thanks again.Benito G. | First Impressions
Excellent service.jose R. | First Impressions
Staff member named Eric went above & beyond to ensure all my questions were answered, was extremely polite & never stopped smiling underneath his face mask. It helped calm my Overwhelmed nerves from my moving chaos.abby p. | First Impressions
El cliente no dejó un comentario.rene c. | First Impressions
BuenoAurora G. | First Impressions
It was an amazing experience and Eric and the staff were excellent in helping me. Five stars.james e. | First Impressions
El cliente no dejó un comentario.Tomas M. | Overall Experience
El cliente no dejó un comentario.Linda g. | Overall Experience
I would rate a 5 star, but the buildings need to be fumigation more often. My outdoor storage had a lot of spiders. Either that, or fix the garage doors seal better. And one more thing, i would have liked 24 hours access. Other than these minor things, excellent place. .jose R. | Overall Experience
Great service,would definitely choose this same location for any future storage needs.Sonia S. | Overall Experience
El cliente no dejó un comentario.Felipe A. | Online Move In
El cliente no dejó un comentario.carrie f. | Overall Experience
Want to thank the manager helping us out great lady amazing customer care... great jobMarie G. | First Impressions
El cliente no dejó un comentario.DUVINA A. | Overall Experience
No lie, this U Haul facility has been the absolute best. Having had storage units from Houston to Austin to San Antonio, this location has given me the best experience. Yea this is a move out review but FYI, I moved to 2 larger spots on the property. Nuff said...Mick S. | Overall Experience
El cliente no dejó un comentario.Leah P. | Overall Experience
Great customer service, very professional and politemirna b. | First Impressions
El cliente no dejó un comentario.mark g. | Overall Experience
El cliente no dejó un comentario.Jose C. | Overall Experience
The business is very clean and the service is excellentrolando g. | First Impressions
El cliente no dejó un comentario.eddie l. | Overall Experience
Johnathan was very helpful, has fantastic customer service skills. Would definitely recommend to everyone your location and of course Johnathan.he was just awesome. He is a very kind and very attentive in listening to my our needs, very pleased. Graciascarrie f. | First Impressions
Very clean facilities and staff very friendlymaria del carmen c. | Overall Experience
El cliente no dejó un comentario.eric w. | Overall Experience
Elvia was great. Very helpful.Juan A. | Overall Experience
Easy process! Reserved everything online and within an hour I was able to get into my storage unit.Lidia F. | Online Move In
All staff members were very helpful and friendly.joyce R. | Overall Experience
😊Maribelle R. | First Impressions
overall goodmaria c. | First Impressions
I would recommend Uhaul to everyone!! Not disappointed at all they have all the tools you need weather your moving out or moving towns !!Vanessa D. | Overall Experience
Nice job. From Wisconsin to Texas your road assistance and 26 truck was great. GraciasJOEL g. | Overall Experience
I enjoy interaction with the staff at this environmentally safe facility. The staff is amazingly friendly and helpful, always having smiles and giving out good vibes.Meredith R. | Overall Experience
Very friendly staff.jorge l. | Overall Experience
Eric was great!Jaime R. | First Impressions
I find the staff at this facility very friendly and professional, particularly Miss Elvis Gutierrez. It is VERY clean with easy access. I will be back.Meredith R. | First Impressions
Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.darlene b. | First Impressions
Great customer service, manager and employees always with a very positive altitude. If I ever need you guys, I will definitely come back and rent from you......thank you!MARGARITA C. | Overall Experience
Very Secure, extremely courteous service, very convenient. Definitely recommend this UHaul Center.charles h. | Overall Experience
Very helpfulTorren W. | Overall Experience
Tho I reserved a 20’UHaul & car dolly 2 weeks in advance for Peru, ILlinois location, the day before I received 2 separate emails that 20’ UHaul would be in Ottawa, IL & car dolly would be in Pontiac,irma m. | First Impressions
Person that helped was very very nice. Very helpful and met all my needs.James J. | First Impressions
Every time i went to the office the staff was very friendly and helpful. Facility is very clean and accessible. My items were well kept in the climate controlled unit. Will use again if need arises.Rubi A. | Overall Experience
Elvia was very helpful and knowledgeable, about u haul trailer. We have use them before. The area is so clean, that my wife and I decided to store are travel trailer.Mike G. | Overall Experience
Excellent serviceEfren S. | Overall Experience
Really nice people at the front desk. Very helpful.Daniela A. | First Impressions
The reservation portion was fine, however, the check-in and service at the Uhaul location on hwy 281 in San Antonio was extremely poor. Supposedly the internet service was down, we lost hours.Alfredo L. | First Impressions
Excellent serviceEfren S. | First Impressions
Very friendly...answer all your questions very knowledgeablejuan g. | First Impressions
Professional service. Elvia was Eager to be helpful. Thank a Elvia I appricate Your patience even though I lost my key . Yours respectfuly, ~ Pablo SalinasPablo S. | Overall Experience
The price is very reasonable, the staff is the friendliest around and they treat you as if you’re their number one priority!kerri l. | Overall Experience
Excellent services and team. Used rental and storage services. Psinless and great prices with great customer service by all team members worked with.Kristina G. | Overall Experience
Quick clear, peodesionalsBenjamin F. | First Impressions
It is very goodJOHANNA S. | Overall Experience
Most affordable company with so many options. Staff has been great as well.Mariah J. | Overall Experience
The best customer service! They were virtuous and quick to help us!kerri l. | First Impressions
Thank you Ramsey I believe was the gentleman who was very nice and patient.NEW HOPE MINISTRIES .. | Overall Experience
Outstanding, friendly, helpful and professional staff.leo c. | Overall Experience
...Gloria C. | Overall Experience
It does the work.Diego A. | Overall Experience
Extraordinario servicio al clienteDavid S. | Overall Experience
Great customer service!David S. | Reservación
Good informed personnel . Helpful too.Pablo S. | First Impressions
This my second time using their services and again did not disappoint. They went above and beyond for my business. I will continue to go back to this facility for their outstanding customer service!Kristina G. | First Impressions
Great service, I am happy with my service with uhaul & I will recommend to family & friends.Eric M. | First Impressions
excellent manager, good staff.Armando D. | Overall Experience
Staff was exceptional.randall k. | Overall Experience
I live in Illinois and had to rent this unit after my Mommy passed away. Staff was always very pleasant, patient, and helpful with all my concerns and questions, even from a Pharr ~ lol!Hilda M. | Overall Experience
NDArnold E. | Overall Experience
Bebo was fantastic! Knowledgeable, friendly, helpful. I had issues with the central scheduling personnel not listening to my needs but once it was all worked out, I was very satisfied.Rebecca P. | Reservación
No comment but everything was great!GILBERT R. | Overall Experience
You guys did a good job. It was great doing business with your organization in Pharr, TX. All the guys were always busy and ready to serve the customer.Humberto Z. | Overall Experience
Everyone was very nice.NORMA P. | Overall Experience
I was told that there was an RV space available at this location that would accommodate a 24' trailer. Upon arrival, I was told that the area was under construction and was not available Waste of tiDOUGLAS D. | Reservación
Easy process and good customer serviceEdward h. | Reservación
Staff was great. Would use again.MARY H. | Overall Experience
Poor rating because your after hrs facility so small there was GREAT difficulty maneuvering an SUV and 6x12 trailer and a 26 ft truck into the available space Poor recognition/planning by U-haulray m. | Reservación
Thanks for your help.Christian M. | Overall Experience
Elvia is Awesome, she goes above and beyond to meet clients needs. Excellent Customer Service. She should receive a raise with her Staff. God bless you all. Magdalena recently moved from OrlandoMagdalena P. | Overall Experience
Excellent manager and staffliliana c. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!