Customer Reviews for U-Haul Moving & Storage of Penn Hills

1,025 reviews

603 Rodi Rd   Pittsburgh, PA 15235

(412) 731-1033

View Facility Map

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(412) 731-1033

603 Rodi Rd
Pittsburgh, PA 15235

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service and extra helpful

JOHN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael K. 
Rating:
5.0

Nice quick, friendly checkout

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Omid K. 
Rating:
5.0

Customer did not leave a comment.

Jalique B. 
Rating:
5.0

Only problem is the parking. I realize the location doesn't allow for much improvement in that area.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

ROSEMERRY H. 
Rating:
5.0

This location I have been to several times. Every time Doug goes above and beyond. I also spoke to another gentleman the day before around 3:30/4 who was very helpful and very friendly. This location specifically is the best around. You will not be disappointed! Thank you guys for all your help! -Tayshawna

tayshawna B. 
Rating:
5.0

Customer did not leave a comment.

LAUREN T. 
Rating:
4.0

Customer did not leave a comment.

Mark W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

My equipment experience for U-Haul was exceptional. People in the office were respectable and polite. However, your moving company that U-Haul referred me to were horrible need to not use them, because I sure not will not. We had to help them move. They broke things. We complain to the supervisor of that crew, he said OK he'll handle it and once the truck got loaded, he called them and told his workers to leave so they left 60-year-old customers to unload their own truck. I've never been part of such an unprofessional situation in my life. , he said OK he'll handle it and once the truck got loaded, he called them and told his workers to leave so they left 60-year-old customers to unload their own truck. I've never been part of such a unprofessional situation in my life. I've worked in customer service all my life and I'm always respectable , I will never ever use you all services again concerning your recommendation for third-party movers again and if there's a problem you could call me. My name is Terry Wilson, number 412-708-9635. You could call me anytime thank you.

terry W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
4.0

Professional

Audrey P. 
Rating:
4.0

All good until the end. I moved out 12/28/23. Had my receipt. But i still git charged n monies was taken out my acct. I need to be refunded back asap. I already spoke with branch about this Tk you.

MONA S.  |  Overall Experience 
Rating:
2.0

They gave me the UhAul on “empty” so that's how I returned it and was still charged for it. And it was dirty

Jordan T. 
Rating:
5.0

Nothing sol was awesome I rented from will go back there in the future to rent and so was the rep in the johnstown office!!! Outstanding service

DEANNA G. 
Rating:
4.0

More customer parking.

Clifford K. 
Rating:
5.0

My third rental with them, and they were very friendly, fast, efficient and the van was clean and all warmed up too! Definitely recommend this u-Haul business. Thanks ya'll!

CAIOLINN E. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

The location by itself is perfect. But the issue is the space for that location is very small. Not enough and hard for them to get it organized and hard for customers to pick up and return equipments. Try to do something like decreasing the number of equipments specifically at the front driveway Thank you for asking

Emran E. 
Rating:
5.0

Customer did not leave a comment.

Simon A. 
Rating:
5.0

Could definitely use a bigger lot. Personnel were fantastic

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Ashley B. 
Rating:
5.0

I am a newer resident to Pittsburgh. He has worked with me and my small budget. I am so grateful. He is always kind with a big smile on his face.

maria A. 
Rating:
4.0

Customer did not leave a comment.

Barbara B. 
Rating:
3.0

Customer did not leave a comment.

Dara H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONA S.  |  Overall Experience 
Rating:
3.0

For them to have a sign or something to tell us where to park the trucks. When no ones there

Taru D. 
Rating:
1.0

Customer did not leave a comment.

Kandyse G. 
Rating:
4.0

Customer did not leave a comment.

Jessica K. 
Rating:
5.0

Customer did not leave a comment.

Marvin B. 
Rating:
5.0

Customer did not leave a comment.

Austin P. 
Rating:
5.0

Customer did not leave a comment.

DAWN F. 
Rating:
5.0

There was an issue only discovered after arriving at Havertown location.

Sponce C. 
Rating:
5.0

Very decent people who work glad to do business with them

adrianne j.  |  Overall Experience 
Rating:
5.0

Everything was great! The office staff was very caring, understanding and professional in how they handled our request to rent a uhaul truck.

BEVERLY J. 
Rating:
5.0

Customer did not leave a comment.

Terri C. 
Rating:
3.0

Unloading dock area is too small

Dara H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni C. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

No improvement needed at this time. Underestimate.

melody W. 
Rating:
5.0

Everything was done professionally and quickly from check-in to the return of the truck. I would not say anything could have been done better. Great experience!

Michael K. 
Rating:
5.0

The staff made me feel like a valuable customer.

Renarda W. 
Rating:
3.0

Customer did not leave a comment.

TANEESHA W. 
Rating:
5.0

Customer did not leave a comment.

Sandy D. 
Rating:
4.0

Customer did not leave a comment.

RAY K. 
Rating:
3.0

Staff nice! But, the truck had Problems! Door didn't shut, very SLOW moving , took Forever to get out of the Parking lot & took 4ever to get BACK into the Parking lot to Return! That area has HEAVY Traffic!!!

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

The front tires were almost bald and at a speed between 45-50MPH there was a very noticeable shake to the front end of the truck and a pull to the right.Truck needs to have a front end alignment and tires replaced.Transmission is also at its end of life and jumps a gear ratio going down hills even while not very heavy loaded. Kind of scary when coming to a light and truck jumps forward and gains speed while braking. All this was told to the person working the desk when we dropped off the truck after only using it for 24 miles.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Ryan E. 
Rating:
5.0

Customer did not leave a comment.

Destine G. 
Rating:
5.0

Best guys were great!!

Maria Collette C.  |  First Impressions 
Rating:
3.0

Make sure you have everything that's requested in there reservation.

Duane P. 
Rating:
5.0

Great job to the owner and staff. Excellent service, fast and friendly.

Joseph P. 
Rating:
4.0

Customer did not leave a comment.

cierra p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave H. 
Rating:
5.0

The 2 men that assisted me were very kind and respectful

Denise M. 
Rating:
5.0

Customer did not leave a comment.

Kiara P. 
Rating:
5.0

The employees provided excellent customer service. Very professional and kind. They got me in and out quickly; and the price was very reasonable. Penn Hills U-Haul gets an A+ in my book. Chuck Taylor

Chuck T. 
Rating:
5.0

Customer did not leave a comment.

Shari R. 
Rating:
5.0

Mike was fantastic

Herman S. 
Rating:
5.0

Great UHAUL experience glad the van had adjustable mirrors and a back up camera. Makes it so much easier to parallel park!

Randy H. 
Rating:
5.0

Thanks you Doug at Rodi rod office very nice man!!!!

april h.  |  Overall Experience 
Rating:
5.0

Doug is awesome.

Dan K.  |  Overall Experience 
Rating:
4.0

Mirrors needed adjusted but required an Allen key that I didn't have.

Randy H. 
Rating:
5.0

Customer did not leave a comment.

Dotlyn A. 
Rating:
5.0

Nothing . Keep doing what your doing

JEFFREY D. 
Rating:
5.0

Make the vehicles nonsmoking. The trunk I rented was good but it smelled like Cigarettes.

William T. 
Rating:
3.0

Wasn't no gas almost ran out

Darryl K. 
Rating:
5.0

I like going to this Uhaul center for my moving needs. The staff is very pleasant and nice to do business with. The service is quick and efficient and the rental cost (truck rental, mileage charge, insurance, pick-up and return time, etc.) is explained to you before you leave the office. Great Service.

tomika C. 
Rating:
2.0

My reservation had to be pushed back and changed to a new location due to the first location no longer having the truck I needed. I was ok with that, it wasn't a big deal to me. Then when we picked up the truck they didn't have the dolly I requested, I was understanding about that as well, I just accepted a different one. Then I was told that if I won't make it back before close that was no problem, I can drop it off after hours, just call before closing to give them a heads up. I called 30 minutes before close, I was hung up on multiple times but finally got through to someone and I told the him we would only need it until about 6pm (an hour after close.) He proceeded to tell me that it was going to be a $69 extension fee. Of course I was upset as I was previously told it was no problem to have it returned after hours. So he put the $69 on my card and transferred me to customer service. She tried to help me the best she could but since the reservation wasn't closed out yet she couldn't see any of the charges, she told me to call back once it was returned. We returned the truck that night at 6pm like we said with gas in the tank. The man on the phone told me all we had to do was put the keys in the lock box so we did that, I wasn't aware that there was an online form to complete when we got there, so in their system it stayed open until I got a hold of someone the next day. That evening I looked at the confirmation text from when he added the extension fee and noticed that he put that we wouldn't be returning the truck until 6pm the next day, which is not what I said at all. I called customer service first thing in the morning, like I said on her end it was still open. She got in contact with the store, the person there told her that he was the only one working with a line of people but once he gets a chance he'll close out my reservation. I asked if the $69 fee would be removed. She said she put a note in and that he should cancel it. Finally a few hours later I got a receipt, I did not see the $69 on it so I assumed it was canceled. However I put down an $85 deposit for the truck, the total ended up being $89. They added the additional $89 instead of just finalizing the $85 and adding $4. I know the $85 was still just a hold and it would be canceled but now at this point I have about $245 in charges pending in my bank account, which is a lot to just have floating around, unsure if I can use it or not. I tried to call the store that evening around 4pm to verify that everything but the $89 would be canceled, the phone rang, was picked up and then I was hung up on. I called back about 4 times with the same result each time, so I just stopped. As of right now, the next morning, the $69 charge is still pending as well as an $86 charge. The other $80ish charge is gone.

Summer W. 
Rating:
5.0

Customer did not leave a comment.

Walter T. 
Rating:
5.0

Staff was friendly and knowledgeable.

john w.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

HELEN B. 
Rating:
5.0

No comment, everything thing went well.

john W. 
Rating:
5.0

Customer did not leave a comment.

IGOR N. 
Rating:
5.0

Customer did not leave a comment.

Dave H. 
Rating:
5.0

The Guys that work there are awesome!!! I tell everyone that lives in Penn Hills to go to them!!!

Eleanor M. 
Rating:
5.0

Customer did not leave a comment.

Carolyn L. 
Rating:
1.0

I had a very bad experience with this location. The rental did not run properly. I had to pay to have it towed to my destination the 1st day. The second day it wouldn't start after the mechanic put a new battery in it. And I had to pay several people for a jump. I took off work to get the stuff moved , so I missed out on work pay. Paid my movers for nothing. Not a happy camper.

MARY F. 
Rating:
5.0

Great customer service

Henry G P. 
Rating:
5.0

This was my first time renting a U-haul and I would definitely recommend them to anyone needing to rent a truck. Very friendly everyone was very welcoming explained everything to me and had me on my way. When I went Solomon help me.

Tyler J. 
Rating:
5.0

Customer did not leave a comment.

Terri A. 
Rating:
5.0

Customer did not leave a comment.

Evan M. 
Rating:
5.0

Add more customer parking.

Calvin S. 
Rating:
5.0

Best team around!

Jackie P. 
Rating:
4.0

Customer did not leave a comment.

jason j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane C N. 
Rating:
3.0

Stop adding miles knowing it's not true

Jasmine G. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
3.0

Trucks need inspected prior to renting

Jobbie B. 
Rating:
5.0

Any time I've ever rented a U-Haul I've done it from this location. The general manager is always so friendly and helpful! So it's his staff! I've never had a bad experience.!!!

Aimee J. 
Rating:
3.0

Office very small and filled with new boxes could use a remodel staff was great

Terry F. 
Rating:
5.0

Everything was handled very quickly and friendly personal.would use them again.Also would recommend them to anyone.

Edwin J. 
Rating:
5.0

Customer did not leave a comment.

Asia N. 
Rating:
5.0

Great staff! Always friendly and helpful!

Bradly J.  |  Overall Experience 
Rating:
4.0

none

Richelle R.  |  Online Move In 
Rating:
5.0

Keep up the great job, and thanks for being there. A business you can trust is hard to find !!

Lorrie h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DARRYL C. 
Rating:
5.0

Customer did not leave a comment.

Morgan B. 
Rating:
5.0

Rented trucks twice in the past month and everything went as smooth as could be.

Robert P. 
Rating:
3.0

Fix the front end alignment.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

Toni C. 
Rating:
5.0

Fantastic experience, super fast and efficient.

Morris S. 
Rating:
4.0

check in and return was very easy, staff was friendly and helpful. Could use more room in the parking lot.

William R. 
Rating:
4.0

Customer did not leave a comment.

Sharon M. 
Rating:
5.0

Customer did not leave a comment.

Carol F. 
Rating:
5.0

Employees were very professional, the rental process was super quick and easy

louis L. 
Rating:
5.0

Customer did not leave a comment.

Jonilin E. 
Rating:
5.0

Customer did not leave a comment.

anthony D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bobby J.  |  First Impressions 
Rating:
5.0

Staff very friendly and helpful

Deidra H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

English W. 
Rating:
5.0

Great experience, easy. The gentleman working was lovely and very nice.

Joseph L. 
Rating:
4.0

Just a little hard to get into. But there is a parking lot above the main lot.

Louis A. 
Rating:
5.0

Long term customer no complaints.

MICHAEL H.  |  First Impressions 
Rating:
5.0

Had a hard time using the app to return the truck. It locked up and I am not sure I completed the return fully

craig G. 
Rating:
5.0

Doug was friendly and helpful.

Roger C.  |  First Impressions 
Rating:
5.0

Great experience. Had to put my stuff in storage in a hurry due to a situation at home. They got me a unit that was the perfect size and cost. 3 months later I have a new place to call home and moved my stuff out. It was safe, clean and the staff was amazing and would recommend to anyone needing a storage unit.

Robert S.  |  Overall Experience 
Rating:
5.0

I find u-haul to be excellent for all my needs

wiliam d.  |  First Impressions 
Rating:
5.0

Awsome ppl

geraldine d.  |  Overall Experience 
Rating:
5.0

The manager Doug is the best

Rodney G.  |  Overall Experience 
Rating:
5.0

While many other storage unit places have hidden fees and increases over a few months, your's never did. Thank you for doing what is in the best of your customers needs. I truly appreciate your location and company.

Kitsy H.  |  Overall Experience 
Rating:
5.0

Doug and his staff are always pleasant to work with, professional, and go above and beyond to help the customer

DEVON G.  |  Overall Experience 
Rating:
2.0

Dirty — glass shards and trash/litter are everywhere near storage units. But, friendly service. The owner was super nice. The app is slow. This isn’t the franchise fault, so I don’t hold him accountable. But, the app is very very slow and very very buggy. Please update your app to fix the bugs. This caused a lot of delay.

Teresa M.  |  Online Move In 
Rating:
5.0

Doug runs a friendly, clean, and efficient facility. I love having him and team available for all of my moving and storage needs. He really went above and beyond to accommodate my last minute move on Easter. I was able to get my truck, pads, dolly, moving supplies, and storage all at the same convenient location. I will definitely be back the next time I need to move.

Joseph L.  |  First Impressions 
Rating:
5.0

They made the process super easy and got me a space that fit my stuff.

Robert S.  |  First Impressions 
Rating:
4.0

There were never any issues while the unit was being rented. I was informed ahead of time of any updates. Access was available at all times.

joy s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catherine P.  |  First Impressions 
Rating:
4.0

Doug was awesome. Very helpful. Also..a young man on staff answered all questions and helped immensely.

Bobbi J.  |  First Impressions 
Rating:
5.0

Mr. Doug and Eric were awsome

geraldine d.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Wilhelmenia N.  |  Overall Experience 
Rating:
4.0

There needs to have clear rules on the timing for the storage online

Georgette L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

loujaue m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN S.  |  Overall Experience 
Rating:
4.0

No the storage was not cleaned out because of the damage stuff that happen in there but other than that had no problem but with u haul for almost 20 years

ROSITA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather R.  |  Overall Experience 
Rating:
5.0

They went above and beyond what I ever expected. The manager was too nice for words. I felt like I needed to rent something else just because he was so nice and helpful.

JOHN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna T.  |  First Impressions 
Rating:
5.0

Doug is the best manager I know

Rodney G.  |  Overall Experience 
Rating:
5.0

Doug is awesome! He was always a huge help to me, with renting storage and renting their trucks.

Dawn G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ron r.  |  Overall Experience 
Rating:
4.0

Friendly and nice staff!

JANET N.  |  Overall Experience 
Rating:
5.0

The Best👍❤️

Marilyn G.  |  Overall Experience 
Rating:
5.0

Great service

Mona M.  |  First Impressions 
Rating:
5.0

The staff were informative and very detailed. They were extremely helpful with making my process go smooth.

joy s.  |  First Impressions 
Rating:
5.0

Staff worked together to help me find a suitable unit.

Cindy K.  |  First Impressions 
Rating:
5.0

The staff was very friendly. Always had time and accommodating my in’s and out’s. Doug is an excellent manager. Any issues he addressed immediately. I would highly recommend. Excellent facility, staff and service.

matthew f.  |  Overall Experience 
Rating:
5.0

Thank you Doug!

Colin K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DALERENO R.  |  Overall Experience 
Rating:
5.0

Extremely friendly staff.

Jason R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRYL C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bethany B.  |  First Impressions 
Rating:
5.0

All of the staff including the owner are friendly, kind and helpful.

Dora J.  |  Overall Experience 
Rating:
4.0

Staff very friendly and helpful. The doors on the units are pretty worn and could use maintenance or replacement. Would recommend

Dawn S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

warren m.  |  First Impressions 
Rating:
5.0

The facility was very clean along with having the employee's being as helpful as they can.

lynn t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gail R.  |  Overall Experience 
Rating:
4.0

Thanks!!!

Ronda B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joel M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KHADIJAH W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ron r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DESIREE P.  |  First Impressions 
Rating:
5.0

Loved it. The guys were great there

DEBORAH M.  |  First Impressions 
Rating:
5.0

Uhaul are always good and can be relied upon.

Jake O.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANTHONY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frankie w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janine D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kendra C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney W.  |  First Impressions 
Rating:
5.0

I always trust U-Haul for all my movement needs

Sanjiv K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela A.  |  Overall Experience 
Rating:
5.0

Thank you for your service

Walter H.  |  Overall Experience 
Rating:
5.0

Would store here again

jim v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael h.  |  Overall Experience 
Rating:
5.0

Nice staffs, happy to help everything we need.

Qui N.  |  Overall Experience 
Rating:
4.0

The guy working was by himself and I know it was a busy day but he handled it well. Promote him.

Walter H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chareese H.  |  Overall Experience 
Rating:
5.0

That eric gains was a great help he help me find the rite size storage good customer serves

Charles H.  |  Overall Experience 
Rating:
5.0

The U-Haul Storage store of Penn Hills very friendly & excellence service.They were happy to help me with anything I need. Thank you for everything.

Qui N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tammy s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darlene A.  |  First Impressions 
Rating:
5.0

The staff were super friendly and easy to talk to, we had an issue with the latch to open and close our unit and they took care of it immediately.

Alexandra R.  |  First Impressions 
Rating:
5.0

I have had a great experience at this facility. I’d particularly like to recognize Doug, and his staff as well. I took rental space and couple of truck rentals from them. These guys are super nice and extremely help. I’ll recommend this facility 100%.

RAJVEER S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shanell l.  |  Overall Experience 
Rating:
5.0

Great staff. Very helpful. Very clean facility n

matthew f.  |  First Impressions 
Rating:
5.0

very accommodating, pleasant experience thanks to your team

Joseph J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT J.  |  First Impressions 
Rating:
5.0

The staff at the UHaul storage facility is 100% customer satisfaction. Doug is always available for any questions

matthew f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill s.  |  Overall Experience 
Rating:
4.0

Dough makes this place a 5*.

DENESHA M.  |  First Impressions 
Rating:
5.0

Doug goes up and beyond for you. A true Gentleman. I will use Doug's facility with all my UHaul needs.

Darrell C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH G.  |  Overall Experience 
Rating:
4.0

The staff was very friendly and accommodating. The unit itself had some grease spots on the floor we wished had been cleaned first. Otherwise the experience was great!

Katie o.  |  First Impressions 
Rating:
5.0

All of my U Haul needs will go through a Doug and his group.

Darrell C.  |  First Impressions 
Rating:
5.0

Although the storage unit that I reserved was not available the employees helped me find one that was bigger. The staff were nice and even took me to each size storage unit so I could make sure I had the correct size. The check out process was fast and easy.

Kenesha t.  |  First Impressions 
Rating:
5.0

Doug, the manager, was outstanding to deal with.

matthew f.  |  First Impressions 
Rating:
1.0

I will never shop at uhaul again. When I picked up my truck, it wasn’t checked and there was wood in the back so after an hour of not realizing it was back there prepping for my move to another state, I had to return my truck for another one. The staff was friendly, but not helpful I wanted more than a $50 return for my inconvenience.

jasmine B.  |  First Impressions 
Rating:
5.0

The staff was very nice and helpful everytime I went there. They were fast and efficient with all their work. They were also very helpful and understanding with any problems or issues you might have.

Liz J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAJVEER S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent C.  |  First Impressions