Comentarios del cliente para U-Haul Moving & Storage of Pasco

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Pasco

Grado total:

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brock P. en

Grado:

El cliente no dejó un comentario.

Tia A. en

Grado:

Everything was fine except for the 5pm deadline access our unit. The price was a little too high. Due to this I don't know if I would recommend or not. Depends on the persons needs.

Valerie C. en

Grado:

El cliente no dejó un comentario.

Frederick B. en

Grado:

Helpful staff to ease the stress of moving. Answered all questions, were upfront on prices, made thoughtful recommendations.

JOHN W. en

Grado:

I ordered the pickup truck and the largest dual axle trailer you have with a liftgate on it. when I got there to pick it up, I did not get the correct trailer I had ordered. I got the smallest trailer instead. I needed to go cut my winterwood and didn't get it all, so now I have to pay extra money and make a second trip. if you go back and look at the recording of my voice when I talk to the person on the phone I ordered the biggest trailer. they did not have any trailers left except for a small one I'm very disappointed this is the second year in a row this location did this to me.

Kerry H. en

Grado:

A more comprehensive walk-thru of the van’s features and instrument panel would have been helpful. We had to look some things up in the user manual- the guys were really great; they just didn’t know the van really well yet. But their friendliness and great attitude will definitely have me driving the extra distance to their location again.

Susan A. en

Grado:

El cliente no dejó un comentario.

Cynthia E. en

Grado:

U-Haul of Pasco went above and beyond with help for our storage and moving needs. Highly recommend them and would use again.

Michael C. en

Grado:

Yovanni helped me. He was very fast and friendly. He answered all my questions and explained everything clearly. I am 62 years old and have never been treated so well at any store performing a service.

Artiesa W. en

Grado:

Awesome experience, was only used temporarily as we pulled into town, but would definitely recommend! Thanks!

Susan T. en

Grado:

Worst experience ever getting trailer then when i dropped it off all my wires where left dragging on ground until someone stopped and told me that i had a bunch of wore3s hanging and dragging on ground. Will never go back to that lication again

David P. en

Grado:

found a driver's license under the front seat when I did my final clean out Other than that, top notch service and equipment

heather b. en

Grado:

Most of the time the security was fine but as I was moving stuff out the doors you have to have a code to access were broken for a while according to what I was told so anybody can walk in at anytime.

Phil S. en

Grado:

El cliente no dejó un comentario.

Rick B. en

Grado:

Need a little work on the Uhaul website when it comes to reservations crazy where it takes you and how many pages you must see just to find out if you can get a piece of equipment. Update it and make it faster.This location is a busy place and a wonderful group to work with. Keep smiling and having fun with the customers. It makes a difference

Phil S. en

Grado:

El cliente no dejó un comentario.

Jerry R. en

Grado:

El cliente no dejó un comentario.

Rosendo C. en

Grado:

El cliente no dejó un comentario.

Stephen D. en

Grado:

El cliente no dejó un comentario.

Lillian P. en

Grado:

I received a rental that had a half a tank of gas but when I returned the rental I had forgotten to refuel the rental and was charged for a full tank of gas ~$68.00,

Pamela H. en

Grado:

The Pasco team was wonderful and so prompt with delivery and pickup. What's more, is that I even got a call from out delivery gal part way thru packing the box just to see how I was doing and if there was anything else I needed. I can't sing the praises of our Pasco team enough. Fantastic experience!!

Charles H. en

Grado:

El cliente no dejó un comentario.

Debora O. en

Grado:

This place was easy to drop off the items. However due to my experience of picking up my items, in Vegas, I wouldn’t recommend U Haul, overall, to a friend.

Valerie N. en

Grado:

Staff is very friendly!

chris C. en

Grado:

El cliente no dejó un comentario.

Peter P. en

Grado:

El cliente no dejó un comentario.

Timothy K. en

Grado:

El cliente no dejó un comentario.

COLIN M. en

Grado:

El cliente no dejó un comentario.

Shelli J. en

Grado:

El cliente no dejó un comentario.

Kathryn C. en

Grado:

Good experience. The agency was able to extend my reservation at the last minute. Definitely more economical than keeping an extra vehicle just for occasional use.

Vickie N. en

Grado:

El cliente no dejó un comentario.

Artiesa W. en

Grado:

Staff is amazing!

TROY B. en

Grado:

We miss Manny but the new staff seems nice also. Thank you for the last 5 years of storage. Troy brown #1910

Andrea B. en

Grado:

Excellent customer service!! Helpful and funny. I was upset my storage unit was a 5x6 for a 20’ truck (free 1 month w/ rental) and was not told size difference when booking on Uhaul website.

Chris A. en

Grado:

The daily staff here are great.

Sean S. en

Grado:

The price for the storage unit was too high to continue to keep the unit. Which is why we ended our services with uhaul

Maria V. en

Grado:

Happy with the storage

Maria V. en

Grado:

I have always had issues with my reservations I don’t know if I would rent again here.

David C. en

Grado:

Great overall experience

David C. en

Grado:

Great overall experiene

David C. en

Grado:

Great overall experience.

jeff g. en

Grado:

Need cruise control make easyer long trips.

ARNOLDO C. en

Grado:

If the rating is a 5 I’ll give young lady that answered a 6. Very well spoken answering with no hesitation to all my questions. Very well done keep up the good work. Arnoldo Chapa

Thor N. en

Grado:

The previous management was far better than this bunch of people. Very unfriendly and seem not to care.

nikki t. en

Grado:

Didn’t realize the storage unit access was 24hr hours. I assumed it was only 7-7 on Saturdays as noted on the sign near the pin pads. Very clean, busy & secure facility. Friendly staff.

Geofferey J. en

Grado:

I purchased a storage unit. I didn't have the money for a lock, and the female employee allowed me to purchase the lock the next day. I was shown my unit and allowed to store my stuff!

ryan m. en

Grado:

Closing at 7pm is too early.

Zack G. en

Grado:

Slow service. Problems with accessing door to storage unit.

jared c. en

Grado:

Saul and his crew were wonderful and atrentive to details. Great service guys. I would highly recommend this outfit.

ryan m. en

Grado:

The two guys that helped me were amazing. They were very accomidating and understanding of the stress involved with moving. They wanted to help me in any way they could. Thank you

joana b. en

Grado:

When asked to remove ice and snow from loading path, said yes but didn't. Key card doesn't work, they won't fix. Door closest to unit blocked by equip & snow free? Told us "those doors don't open"

Mayra T. en

Grado:

Extremely helpful people always willing to help, hours can maybe flex a bit later but at the same time i understand when it comes to security!! Supper clean. (=

sarah k. en

Grado:

I still don't know what my monthly costs are and I don't know when it is due.

INGRID T. en

Grado:

Knowledgeable staff, motivated, in and out quickly. Second U-Haul rental this year. Both were great!

sharif b. en

Grado:

Delivery person was very helpful and courteous. They did a great job

Josh B. en

Grado:

Subscribe to Pewdiepie

Cory H. en

Grado:

Very happy with our service. Supper nice staff.

Tom B. en

Grado:

There was a broken down uhaul truck in front of our storage space that caused me to re-arrange my schedule.

JOSEPH B. en

Grado:

The staff was helpful and attentive to all the things I was trying to get done. They were concerned and wanted to make sure that my experience was great. They were very helpful!!!!

Virginia I. en

Grado:

My delivery and pick up for my U=Box was easy. This center made sure that all was in working order before proceeding to the next step

Jaime I. en

Grado:

The only issues we encountered were due to a small lot and tight space at this location.

Kelleigh B. en

Grado:

Used this location more than once in our move. Used it for storage and truck drop off. Every time was 5 star service. I highly recommend.

Bettina R. en

Grado:

Carrie is awesome!! (Or Cassie)

Bettina R. en

Grado:

Muy excellent!

Bettina R. en

Grado:

Great!!

Holly F. en

Grado:

I asked three times for the staff to make sure I was not going to be double charged for my UHaul. Lo and behold, I went home and checked my bank account, and I was still double charged for my UBox.

Jennifer S. en

Grado:

Very nice staff when picking up and dropping truck off.

Carly R. en

Grado:

Seriously awful

Todd M. en

Grado:

The Pasco facilities are well maintained

cheryl b. en

Grado:

need to have more people working on the weekend.

Rae D. en

Grado:

Na

PATRICK R. en

Grado:

on time and did the job

alice s. en

Grado:

Angered. Scheduled delivery cancelled, could only be rescheduled a week later. Had to leave work to pick up UBoxes to meet unloading arrangements. Don't offer if you can't honor. Otherwise Ubox was ok

Hudson A. en

Grado:

Good job by everyone involved

Amanda M. en

Grado:

It takes just one person to bring down everyone's average. The majority of the employees I found to be very helpful; one female employee (not the cleaner) needs to develop customer relations skills.

Gary H. en

Grado:

HORRIBLE Customer service. We rented a uhaul and 6 hrs later after we loaded our uhaul there we tried adjusting the rusted mirror it shattered. The GM refused to fix it, left us high and dry!