Comentarios del cliente para U-Haul Moving & Storage of Parkslope

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Parkslope

Grado total:

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MICHAEL H. en

Grado:

El cliente no dejó un comentario.

Mubeen A. en

Grado:

I didnt under stand how two gallons of gas was $13. Because i was told it was $4 a gallon. That shouldve been $8. But overall it was okay. No hassle.

JOHN B. en

Grado:

Rented Trailer in Feb. to go to NYC. Cost was $129.24 for a 5X8. Tried to rent 4X8 to come back to Mount Dora from NYC. Cost was $479.86 but ended up being a 5X8. That was totally unexpected cost differential.

Mark L. en

Grado:

The whole staff was very short tempered and did the bare minimum. Lots of angry shouting in the background the entire time. The person who handled my check out answered my questions with distrust and suspicion. I was tersely required to confirm my phone number and add an additional one that also had to be confirmed on the spot. Luckily I had another person with me so I could comply or I guess I couldn't have picked up my rental??When I questioned the policy I was not given a clear answer. The experience was not fun but it was functional I suppose.

Tanya S. en

Grado:

El cliente no dejó un comentario.

Rosalyn F. en

Grado:

I'm not sure why so many phone numbers were required. Otherwise great.

Michael A. en

Grado:

El cliente no dejó un comentario.

Darrin V. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER M. en

Grado:

El cliente no dejó un comentario.

ANDREW H. en

Grado:

very helpful. answered all my questions. offered valuable advice!

Arturo Q. en

Grado:

The personal that delivers the unit, and the ones that receives it when I return it. Is really awful. The deliver with really bad attitude. The same thing with the personal staff, they only understand the bad way.

Constance R. en

Grado:

El cliente no dejó un comentario.

ANDREW J. en

Grado:

Gas gauge was difficult to read. I paid and put gas in the van before dropping it off, but it was still charged so gas refilling is a big guess.

Sean C. en

Grado:

El cliente no dejó un comentario.

Megan L. en

Grado:

Changed my res without telling me, reserved incorrect unit, switched my unit, had to leave my truck and $500 worth of belongings were stolen. Terrible company and even worse cust service- disgraceful.

Adrian G. en

Grado:

El cliente no dejó un comentario.

Marcos O. en

Grado:

I wasn’t explained the whole process in detail especially the part that I was going to be charged a fee if I didn’t gas the truck on my own. It’s upsetting because I ended up going to this location because the first location I set a pick for which was closer to my home never left a truck for me which was the 11238 zip Classon ave location. I had to inconveniently walk back home to get my car to drive further out only for my time to run out because my storage facility to close. I had to make a u turn back home and change my reservation. I wasn’t given an apology nothing no one cared that I wasn’t able to move my belongings from my storage unit because of the place closed before I can travel to a further location to pick up a truck. Out of all the times I‘ve used Uhaul I’ve never been through this. And this will be the last time I use Uhaul. I will spread this through my social media following I wouldn’t want anyone to go through this

ALEXANDER K. en

Grado:

Your staff are dude and poorly trained, the check in//out process is so poor and slow and unnecessarily complicated its enough for me to never use your service again.

Adam L. en

Grado:

When I pulled into the wrong entrance, I was immediately greeted by a friendly employee who pointed me in the right direction and helped me a lot. I was pretty lost getting here and I’m a very skittish driver, and everybody here really put me at ease. I’m so thankful that I chose this location.

Alisa C. en

Grado:

Absolutely horrendous customer service . Staff makes mistakes and miscommunication to each other with no apologies to the customers . On any given weekend you will wait at least an hour not only because of the line , but because of mistakes made on the staffs part that slow down the whole process of getting your vehicle .

Bronsin A. en

Grado:

Arrived with an online reservation. Van and key were not at the lot. Took an hour to sort it out as the computer system was slow, and there was no designated attendant assisting with online reservations through the phone app. Though this location is huge every time I rent here there are always computer problems, or the reservation is not there, or the staff don’t know how to solve problems. Although I was able to get another van I am Very annoyed with today’s experience due to the extended time it took to solve a simple error that should not have happened in the first place.

Ivan P. en

Grado:

I reserved a week prior before the big move in order to pick up the 20 foot truck in the South 6th location of Williamsburg, Brooklyn. I received a call at 8AM the day of the move telling that the truck wasn't available at that location and I needed to go to the 4th Avenue Location which was 30 minutes away and one big traffic jam. They told me the would waive the reservation fee which I didn't understand because they didn't have my truck ready in the location I requested, how can you charge me for something I didn't receive? Had I not mentioned the extra time and mileage it would take they wouldn have given me the 20 additional minutes of to make up the extra distance. At the end of the day I lost about an hour and didn't even need the extra 20 minutes. Not sure if I will used or recommend this company given that they made a very stressful day that much worse. They really should had offered me a discount on pricing for the whole ordeal!

Matthew B. en

Grado:

Need a way to better handle busy times. Waited over an hour to pick up our truck. I know it’s BK and it’s the end of the month, but you need to be prepared. Your computer system seems antiquated and incredibly slow. Needed more Terminals to handle the load. Lots of staff wandering around really unable to do much. Need more clear queue handling. The lines were nebulous and no one knew where to stand to receive the service they had booked.

Brad R. en

Grado:

One of the worst customer services I experienced ever. I arrived before my appointment time, and waited an hour in line, even though I was only the 5th person in line. It took them about a half hour to process each person. When it did come my time, the attendant mumbled and was rude and argumentative with me. Then, the computer froze and she had to redo the entire transaction. I will avoid this location (and U-haul) at all costs in the future.

Viadel N. en

Grado:

Booked reservation for 20’ truck via phone thru U-Haul Central Office for Oct 2nd. They assign location in Flatbush, Brooklyn. They tell me that the Flatbush location will call me day before to have everything checked out. I decided to go to location several days before. I am told they do not carry 20’ trucks. I am really pissed. ...... Ran to 4th Ave U-Haul. Explained the situation. The young lady, Shenisse ( not sure about spelling), did not have anything available. However, she searched and found that a 20’’ was going to be dropped by Oct 2nd but didn’t know the time. I needed truck by 9:30am. She called customer and found that truck would be turned in around 10;00 am. So I agreed to that even though they couldn’t guarantee that customer would be on time. Subsequently the manager of the office called me around 2;00 pm to tell me that I would have my truck earlier as another truck was coming in the night before. Kudos to Shenisse and her manager. However, do not book thru U-Haul Central office by phone. They have no clue.

John D. en

Grado:

The staff was courteous friendly and helpful

Allison C. en

Grado:

El cliente no dejó un comentario.

Saverino S. en

Grado:

Continue with Great customer service!

Tessa L. en

Grado:

After finishing up with the Uhaul. I called customer service to see if the drop off location I was given originally did drop offs after hours. The agent informed me they didn’t and that I would need to go to a different location. This location was 1402 Atlantic. After arriving at the drop off spot and seeing no indication of where to park, I called the customer service line where I was on hold for a 30-40 mins before a agent came and assisted me. After informing the agent there was no where to park in this location, she informed me that if there was no where to park the truck that I would need to bring it back in the morning. I informed the agent that I had work and that would not be possible. The agent then reached out to the manager of the location at 2:30am in the morning and received no answer. Of course. After providing the agent with the address at the beginning of the call she begins to give me instructions for a street that is not in the area of the Uhaul location I was at. THE WHOLE TIME THEY SENT ME TO THE WRONG LOCATION. I was beyond livid. After all of the different obstacles I had in the day, picking up and dropping off the Uhaul had bee. The biggest one. I wasted so much time, energy and money over this Uhaul. Between cabs, gas and driving around in circles. It’s horrible. The next trip or move I make I will definitely try and refrain from using Uhaul if I can.

Sarah J. en

Grado:

Always a great experience here. Thanks to a kind and lovely staff. Everyone is so nice and helpful beginning to end. See you again next time.

joseph T. en

Grado:

My reservation was changed at least 3 times, instead of 20’ truck had to take 2 trucks, which were placed for 2 separate drop off locations in NJ, picking up my trucks took 2 hours- one hour in line and 1 hour processing at the counter. The pick up location was also changed from the original location which is minutes from my home to park slope. On top of all these inconveniences I was charged for 2 insurance payments and was not offered any discount or any sort of reasonable offer for all of these inconveniences. My original pick up time was scheduled for 7am and was then changed to 10am then 3pm then back to 10am. I received a call at 830am the day of my reservation to be informed my truck was not available. Horrible horrible service and no customer service skills.

Michael M. en

Grado:

El cliente no dejó un comentario.

Chizuko Y. en

Grado:

I waited on line 1 hour to get key. & The representative didn't explained anything. I told 8 hours but he did only 7 hours. I had to call to extend hour. It was another long to time to reach. But when I returned, it was very fast & easy. & The worker at return was very nice.

benjamin H. en

Grado:

El cliente no dejó un comentario.

Jomina J. en

Grado:

For starters, there was an inexplicably long wait just to check in or pick up my reservation. In addition, the customer service reps were really rude and inattentive. I wasn’t happy with my experience

Meredith H. en

Grado:

We have had a very positive experience at this U-Haul recently as we prepared for a move and rented a storage unit. Everyone was very helpful and friendly and provided excellent customer service.

Michela W. en

Grado:

Service was very slow and unfriendly.

Tanya s. en

Grado:

The staff are very nice and helpful. I the place is very clean and neat

Abdo Alkader A. en

Grado:

Unorganized bad customer service hard to get in and out hard to find spot to park the truck and unload

Olivia D. en

Grado:

Everyone was rude... From the storage manager to pick the associates... From the movement I walked through the door... No hello good morning::: Just what do you need our system is down...

Sam P. en

Grado:

There is an exceptional amount of slow time here. It seem many people aren't working and just hanging around. All the storage bays are blocked by staff personal cars, and noone gets up to help.

Macy M. en

Grado:

The amount of time each person spends in line is absolutely ridiculous. It took me longer to get through the line than it did to load my entire storage unit.

CARYL L. en

Grado:

The line was long but it was fast

THOMAS T. en

Grado:

I am completely satisfied.

Lisa Z. en

Grado:

The woman who helped me was wonderful!! I didn't catch her name, but the receipt I have says "Sophia McCollins-Baboolal". Thank you!

ryan h. en

Grado:

Terrible place. Water fountain hasn’t worked for 6 months. Most carts are broken. Some members of staff are nice, but most are extremely rude. Avoid like the plague.

LAURA W. en

Grado:

MaryBeth was extremely helpful in choosing the right storage unit to fit our furniture. she was pleasant and friendly

ROBERT K. en

Grado:

I had help from Kaelynn, Ms. Diamond, and Nadiah (on the phone) that was EXCEPTIONAL. I told Ms. Diamond that they clearly hire workers who are both friendly and very helpful. I recommend strongly!

Edema / Ngozi O. en

Grado:

I asked for a 10x15 but the space I got was 10x10

Scott N. en

Grado:

The facility was overall wonderful! The staff seemed a bit preoccupied/understaffed but overall a wonderful experience, especially grateful for the hours! Thanks, would recommend/use again.

David W. en

Grado:

Our truck was not ready so we had to wait over 30 mins. When the agent found a truck for us, all went well

Thania T. en

Grado:

Anytime I had an issue I had trouble finding help and was given a run around. Manager was never present at the time of need. It was advertised that it was 24hr access which they denied me.

MARCIA C. en

Grado:

Exceptional customer e experience given me by the General Manager Ms. Sophia. I am happy!!😍

Yusuf S. en

Grado:

I was charged when I was told I wouldn't be for storage. A month was supposed to be free with my van rental.

Richard E C. en

Grado:

The staff is very aggressive toward customers. The amount of day laborers on the property and within the storage areas is over whelming. There are never any available parking spaces either.

Cheryl B. en

Grado:

There are not enough staff to run this facility. The lines are very long and you will have a terrible wait. There are not enough carts for the storage facility. The parking lot staff are unhelpful.

Leslie m. en

Grado:

I would never use U haul storage ever again. Worst experience ever. First, my phone call to reserve felt rush almost like a sales call. Then it took me 2hrs at storage to get a storage unit. They SUCK

naphtali m. en

Grado:

Quick and easy service, everything you need is right there available for use. Staff member are very helpful and friendly, facility is clean and well organized

Charles D. en

Grado:

great service

Justin M. en

Grado:

Worst storage experience anyone could have asked for. We got stuck in the elevator several times. The team there took forever to check out anyone on the line. The keycards kept getting disabled. Awful

Zlona Z. en

Grado:

Everyone was courteous and helpful

MERCEDES B. en

Grado:

Personnel were ALWAYS helpful, friendly, and cooperative! I will highly recommend this site to anyone needing such a facility!

BRIAN L. en

Grado:

facility well lighted but not secure, day workers in premises looking to be hired. can not access spots reserved for tenants to load and unload because to many u-haul trucks blocking area .

Anthony G. en

Grado:

Thank you for great service!

TOMMIE D. en

Grado:

To big! Inexperienced staff, poor attitudes, lazy

Latisha C. en

Grado:

All good

CAROLYN M. en

Grado:

Overall happy with my experience

ELLEN M. en

Grado:

No complaints.

MICHAEL H. en

Grado:

Storing at UHaul Park Slope was an extremely pleasant experience, the staff is incredibly helpful and pleasant and the facility was clean and convenient.

vince t. en

Grado:

Convenient location and easy access. Staff was very knowledgeable and helpful.

andrew H. en

Grado:

While I am excited about the unit I was able to secure, the service could not have been slower. Between the urgency of the staff and the system being slow, I was there for 90min before I was helped.

Louis-Francois A. en

Grado:

The experience was smooth snd would use this facility again

WESSAM B. en

Grado:

I am most disappointed that I did not receive a refund for the services that I did not. I no longer needed storage after day 6, so 80% of my time remained, and I didn't get a refund for that.

DAVID C. en

Grado:

Very Good Storage room facility.

Karen M. en

Grado:

There is someone living in a storage unit!!!!!

MURRAY R. en

Grado:

The check in staff was very lackadaisical and did not fully explain the procedures involved with using the storage space. We had to rely on other customers to explain how to use the access card.

caryn l. en

Grado:

It was an overall great experience and I will recommend Uhaul to friends.

PATRICK C. en

Grado:

Always helpful and understanding.

Jesse L. en

Grado:

i had to call 3 times in order to receive my vacancy confirmation. 3 TIMES! Staff needs to learn the basics of customer service. Obvious they all hate their jobs and resent their customers.

Kalettra B. en

Grado:

Moving is such a hassle and moving from Rochester to Brooklyn was more of a headache. Lexi (Park Slopes) was very helpful in my search for the right unit. She made my experience very pleasant & smooth

Marcia C. en

Grado:

Ms.Roper was most courteous and expertise was awesome!! Thanks UHaul

dujon m. en

Grado:

Was a great experience

Gabriel R. en

Grado:

The staff was excellent!

Bianca F. en

Grado:

Customer service Rep. Was still sleeping moving in slow motion. I asked about the papers received he said dont worry about that. Ur all set!

ERIC L. en

Grado:

I have seen rodent droppings in my unit a few times, and on many occasions there were various dirty objects pushed into my unit either from other units or through the cracks around the door.

Sergio C. en

Grado:

Staff was very helpful and accomodating. They sent my u-box quickly as well as text message updates on ETA.

Nnamdi N. en

Grado:

It was a very good storage experience for me...

John A. en

Grado:

It was good.

karthik c. en

Grado:

Poor customer service.

Gabriel O. en

Grado:

The reason for the 3 stars is two(2) things. 1. The extremely slow process. This has to do with the customer service line. 2. People in uhaul property, offering to help for a price. Not good.

Kimberly Q. en

Grado:

Kind and professional employees.

Ian B. en

Grado:

I was happy with my experience and it made moving to a new city much easier and a lot less stressful.

kellyjean Z. en

Grado:

Great office manager and staff

Zachary K. en

Grado:

Thank you.

CARL D. en

Grado:

To expensive

Petra O. en

Grado:

Very good service the girl that was taking care of us was very courteous and helpful and friendly !

Elena O. en

Grado:

Friendly and efficient staff!

javier v. en

Grado:

The space served its purpose; clean and in a safe facility.

Danielle S. en

Grado:

Staff was always very difficult and not super helpful.

Ruth R. en

Grado:

Check out staff was notably pleasant and helpful

Fatima K. en

Grado:

Loved the facility. Never any issues.

Brian S. en

Grado:

The rate was too high for long term use but would use it again for temp situations

Diego L. en

Grado:

Only complaint. The line gets long it feels like they should have a priority queue, something that has nothing to do with equipment rentals that take a long time to process when you have a 1min ask

Bruce B. en

Grado:

NA

michelle d. en

Grado:

Service was awesome, no complaints! Thanks for providing me with great service and ease to move my stuff into storage!

Felix M. en

Grado:

The woman who assisted me in opening a unit was very helpful.

DON B. en

Grado:

The staff at the location was excellent

richard h. en

Grado:

All went well

JESSICA H. en

Grado:

Most amazing employees here, so nice, super patient, and really a pleasure to interact with! Legit I really do love this uhaul location!!!

Stephan D. en

Grado:

During busy times, there is not enough staff here.

robert e. en

Grado:

The staff is very friendly and helpful.

KATHLEEN R. en

Grado:

I was at uhaul 2 times in one week and both times Moses attended to me. She was professional and polite.

PAUL M. en

Grado:

Filthy. Not climate controlled. Second elevator added only after expansion. Had a room at Extra Space just blocks away where the it felt like a hotel- Clean, nice smell and climate controlled.

Michalis H. en

Grado:

Rude staff.

RICHARD W. en

Grado:

The staff here are among the most rude people I have encountered. Not interested in even basic customer service and treating everyone with contempt- was there on a busy day and they couldnt handle it

BRENDAN C. en

Grado:

I love the crew at 4th Ave U-Haul!

ARNOLD J. en

Grado:

Had a storage here for years, and it was always convenient and reasonably priced, with small increases in price year over year. Moved because I moved away. Had one leak into my unit 2 years ago,

BROOKE H. en

Grado:

It seems there were multiple internal miscommunications on my move in and move out date; on both occasions leaving us waiting there for over an hour and a half or longer. Friendly, but not helpful

Laura P. en

Grado:

Moving Help had to wait 2-3 hrs for my Ubox, I had called many times to ensure that all was ready but it was not. Just called again to try to understand but wasn't able to sort it out.

Lauretta I. en

Grado:

My box was on one of the newer floors, which was brightly lit and always clean. Staff mopping every time I was there ... day or night. Bathrooms so clean and spotless. Wanted to move in myself! WOW

Helga J. en

Grado:

Had a great experience this time around. Promptly made it to the counter without any wait. Assisted with promphecck out of the unit too. The facility including the restrooms is alwaclean

paulette l. en

Grado:

I don't have any complaints about this facility. Secure & clean ..I would recommend using this Park Slope location.

ROBERT F. en

Grado:

Easy to reach, secure and not expensive

Lauren E. en

Grado:

Very bad experience, would never store here again

david m. en

Grado:

As good as a storage experience can be! Very friendly staff!

Matthew R. en

Grado:

Staff was very nice and the place was super clean.

michelle n. en

Grado:

The only thing I was not happy about was how hot it was on the 2nd floor where my storage unit is.

Nathan M. en

Grado:

Service was a little slow at times when I went later at night, however when I closed out I really appreciated the help from the employees

Alison C. en

Grado:

Needed storage in a pinch in an unfamiliar city. U-Haul of Park Slope was the right place with the right staff. We were welcomed, felt safe and it was a super experience

linda b. en

Grado:

Great customer services.. all staff willing to assist. The only thing is I wish the long lines can move faster. Probably more staff on the register. Overall great service

Michael M. en

Grado:

I was very impressed with the quality of equipment and the courtesy of the staff.

Cara P. en

Grado:

Clean unit! Checking in staff lost my reservation, didn't listen to what I was asking/paid for & double charged me. She was surly, maybe she had a bad day... Checking out staff was SO kind & helpful!

Eve L. en

Grado:

The Cust Service Rep. at 1 800 # was patient & very helpful with my storage unit. Thanks. Eve Lenti.

lee j. en

Grado:

Beautifully clean, well-secured, and easy-to-use facility! Everyone we worked with there was nice and helpful...even going above and beyond in terms of service.

Nelson R. en

Grado:

Clean and covenient.

Cara P. en

Grado:

- Associate behind counter couldn't find my reservation so made a new one - Assigned incorrect unit - Charged me for a second lock since my order was lost - Was surly and rude - Unit is nice though!

nick s. en

Grado:

The Manager that I dealt with on my last 2 days was excellent. Very professional. Many of the employees are very rude.

Diana D. en

Grado:

Quick service on check in. Nice staff. Easy check out.

Ashley C. en

Grado:

Service was extremely slow, only one person was at the counter with so many people in line. The map to my storage unit was useless. The 4th floor smelled like a sewer. My unit wasn’t locked.

Daniel A. en

Grado:

I was sent to the wrong storage unit. Wait time was 2 hours to just get access to my pre-registered storage unit, granted it was the end of the month, so I understand that.

Zachariah S. en

Grado:

Very convenient location, friendly staff, easy access, but definitely has some cockroaches! Saw live ones once a month in the facilities, and found a couple dead ones in my boxes when I moved out. EWW

oleg c. en

Grado:

The staff is simply amazing especially the manager that was taking care of my cancellation. If all U-HAUL facilities had the same professional and friendly staff teams, that would be stellar!

NICOLE P. en

Grado:

My 10 years storing things here was great. Just wanted to know if Uhaul could provide a lock cutters on the premises. The disk locks jam after long use and cause the keys to break inside the locks.

Roger P. en

Grado:

Very nice, helpful staff but long lines and waits sometimes.

Clayton A. en

Grado:

I liked where movers were ready to assist you, instead of searching on the internet

juliet t. en

Grado:

The sales agent was very knowledgable.

nashima D. en

Grado:

Thank you all for your hard work s/o to the customer rep that help me out.

gabriella j. en

Grado:

Customer service was atrocious. I filed a complaint, and 10 days later I still haven't received any follow-up nor redress. Please contact me ASAP. gabriellaijohnson@gmail.com

David J. en

Grado:

Very good service, nice room. Helpful employees.... all good!

royal b. en

Grado:

Miss Laura; the customer service representative who assisted me with rental of the storage unit was professional, courteous, kind and overall awesome. The cleaning staff is very hard working.

Alison C. en

Grado:

The staff at U Haul of Pakslope were champs dealing with the long line of customers on Saturday. An extremely busy day and they were professional and courteous - great job!

Liza C. en

Grado:

Upon arrival the line was wrapped around the store, but there were only two employees at the counter. It took one hour to get to the front. They should have separate lines for different services!

Alex Y. en

Grado:

Great service, could not have been more helpful

JENNIFER B. en

Grado:

At the facility, staff makes no attempt to work quickly when there is a long line. When I called, I was on hold for a full hour—no one ever picked up. Natl cust svc could not reach anyone by phone/IM.

Cliff L. en

Grado:

Excellent experience.

andrew m. en

Grado:

Storage account closure made difficult. You move everything out then go to checkout, only to have the service rep walkie-talkie to someone for a storage check. Then you hope someone heard it. Time!!!

William S. en

Grado:

I like this location, but you need more staff! There is always a line. Other than that, I have no complaints. It's always clean, there are always rental trucks available.

andrei t. en

Grado:

I never signed up for your service and constantly receive spam emails with no option to unsubscribe. (Note: Lack of an option to unsubscribe is unlawful)

Sara S. en

Grado:

Renting this storage unit was so easy and helpful. The facility is so incredibly clean - get your storage unit here if you can.

Erin T. en

Grado:

Some of the worst service I've ever experienced. So understaffed and some of them incompetent. Way too busy of a location. Two hours to pick up a Ubox and we had to tell the worker it was loaded wrong

Andrei D. en

Grado:

I do like this service.

BONNITA W. en

Grado:

Our experience was wonderful. I especially treasure Mrs. Sylvester, a real person who understands your needs. Her staff well trained to work the crowd efficiently and expeditiously. I would rent again

Samuel Wade N. en

Grado:

Need more staff. Lines were unacceptably long

Daisy T. en

Grado:

Great facility.

Cody W. en

Grado:

nice

Lucia C. en

Grado:

The units are nice and clean, I wish the staff was more friendlier.

susan r. en

Grado:

I have never seen such poor customer service! Between not answering the phone, not returning phone calls, lack of communication between employees, misinformation multiple times, errors on the order.

Shane A. en

Grado:

Truck parking was too far from storage. Staff was not helpful. Illogical/inefficient layout of storage with low ceilings, no light and a large column in the middle of the storage unit. Bad experience

PAMELA P. en

Grado:

I just emptied my storage unit at Uhaul's 4th Ave. and 6th St. location in Park Slope - same unit for 9 years and I've never had a problem. I'd go there again.

Tony B. en

Grado:

My first time using their storage and I couldn't have wished for a better experience: affordable, convenient and really helpful staff.

Bryce W. en

Grado:

The staff is slow, under trained, and unorganized. It took me 25 minutes to buy boxes. I will never use another U-Haul facility again based on my experience.

TAY P. en

Grado:

Disorganized operation. Ubox arrived to wrong location, Made reservation 30 hours prior to pick up my items from Ubox in my day off, upon arrival was told that reservation does not exist! No excuses

WAYNE G. en

Grado:

Great place probably use again in flor9

Francis W. en

Grado:

Very easy access in and out and the service was excellent