El cliente no dejó un comentario.THEODORE W. | Overall Experience
U-Haul Moving & Storage of Parkland
Tacoma, WA 98444
(Corner of 96th and Pacific Ave NO ONSITE CUSTOMER PARKING)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The directions to get into the door where the storage rooms are could of more direct. I had to slide my access card in one door and into another door. If is was not for another employee who was on a break I would been confused how to get into the building.jenifer j. | First Impressions
A great place and nice people work there.FuA A. | Overall Experience
I had no idea uhaul had storage. Moving across state, this was a huge help.Anna E. | First Impressions
The staff wasn't terrible, but also wasn't super helpful resulting in my average rating. I asked for $5,000 worth of insurance coverage and they only gave me $1,000, so I'm mainly upset that I didn't get what I requested. Apart from that, the GM was very friendly and you could tell that he really cared about his business through the way he interacted with both his subordinates and the customers.Aleeah j. | First Impressions
El cliente no dejó un comentario.Hugo C. | Overall Experience
It very hard to get a hold of someone. I haven't been able to get in my storage unit. For almost a week not the waiting time is longer than stated. I want to know why my access was denied. I even sent an email.and no one has respondedTerri J. | Overall Experience
I wish I could give this more stars, but every single time we ever talked to a U-Haul employee we had negative experiences. They clearly do not hire people that are friendly. It's especially bad as this was my first experience using their storage facility. It was very confusing at the beginning how we were allowed to enter and exit the building. Every time we asked for help they were unfriendly and somewhat unhelpful. They spoke to us like we should already know exactly what we are supposed to do. I had a huge sense of relief whenever we stopped using the storage facility yesterday. The facility itself seemed maintained well enough. I felt the price was fair. I just don't recommend this company due to the horrible customer service.Jacqueline S. | Overall Experience
Awesom staff! Very helpfulGloria H. | First Impressions
Prices are kinda high for what you get.THEODORE W. | First Impressions
Your call center are not trained well. I was promised twice a 24 hour access storage unit and jumped through hoops to arrange everything just to be told that it was NOT 24 hrs when I got to the location. Ended up having to keep the truck I rented a whole 2nd day when I shouldnt have.Megan d. | First Impressions
I was a customer for about 5 years and in that time these guys have ALWAYS gone out of their way to make things easier/better/faster for me. It will be my first call if I ever need another unit/truck.William P. | Overall Experience
They were very easy to work with and accommodating.Bill Q. | First Impressions
I've been using Uhaul Sorage to rent equipment & storage over the past 20 years on a continual. I've always used the Spanaway Uhaul & loved their service. Same GM here now exceeded expectations!kimberly b. | Overall Experience
Good customer servicePablo C. | First Impressions
David was very kind and helpful!Kayleigh C. | Overall Experience
I rented for 1 year. When I removed my belongings it was as if I had just rented the unit. No dust or damages. Excellent facility and staff!Scott N. | Overall Experience
I have not been able to get into my rental unit & it took 2 hours to get a truck & storage unit rented. I go to the storage unit two days after I paid for it & there is a lock on it. Marsha C. | Overall Experience
Communicating from Hawaii to book a storage unit in Washington State made it very stress-free and simple. When their college semester was over and they had to store their belongings for the summer.Kelly R. | First Impressions
The staff Jason and David were excellent. Does seem like the store needs more help though!Trista W. | Overall Experience
Employees were well-trained, knowledgable, and extremely fast in signup and checkout.Donald H. | Overall Experience
Michael keeps a great crew working hard friendly and very courteous to customers. I was with this location for almost 4 years. We had some issues that were corrected out before I could complain. KAYCE B. | Overall Experience
Great service, all the staff were friendly and really helpfulfelicia o. | Overall Experience
After hours and hours on the phone with Uhaul over several days I arrive to find my Ubox was not there as promised. I am out several hundred dollars due to missing work and hiring movers.SUNNY R. | Overall Experience
Thank you for taking care of us in a speedy and professional manner. It made our move from Alabama to Washington seemless and less stressful than other moves. Thank You Jimjames b. | Overall Experience
Our U-haul box was loaded on backwards so the door opened to the hitch side, which made it very, very difficult to unload the box.Courtney M. | Overall Experience
I will never use Uhaul Box or ever recommend your business. This has been a complete nightmare of an experience. I was told my box would be available weeks earlier and no one notified it was deliveredjuan g. | Overall Experience
Tried multiple times to reach manager to resolve issues and was told he would call us, multiple times, and he never did. Thus our issues were never resolved.Sean H. | Overall Experience
Mike, Ben, Collin and David are excellent to work with I will definitely be back.Caleb C. | Overall Experience
Had to come to this location since they did not have my u box available at the Lakewood locationJavier U. | Overall Experience
The POOREST CUSTOMER SERVICE from any business I've ever dealt with! Took a month of calls/emails/chat msgs CORPORATE-WIDE to finally get over $200 bogus storage charges & late fees reversed! U-SUCKJoy C. | Overall Experience
Rochelle was the only person at the Parkland location that provided customer service that went above and beyond my expectations. Her coworkers not so much. Rochelle deserves a raise and recognition!Annia Y. | Overall Experience
The best experience i have yet. Everyone was greatTerri J. | Reservación
They always assisted me with out hesitationchakwan n. | Overall Experience
helpful staff had U-Box ready to unload, plenty of roomThomas E P. | Overall Experience
This particular uhaul site needs better training in procedures, employee interaction with the public, etc. My issue was just handed to someone else. I never got calls returned. BAD customer service.Shelly M. | Overall Experience
Staff was very helpful and equipment was in good condition.Ron J. | Overall Experience
Every single thing about my experience was terrible! The only person in the store didn't know anything at all about ublx's. Dates didn't match to my original contract. Won't ever go back!Jeffrey J. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!