The unit was clean except for a food container from a restaurant. Other than that the customer service was amazing, the staff was knowledgeable, and the rental was great.DaNea F. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Park Hill
Denver, CO 80216
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The team there was excellent, nice friendly and helpfulJoann M. | First Impressions
Rent was significantly increased without any warning. Causing my move out.Cristin P. | Overall Experience
I had to call 911 because my property was essentially stolen by a staff member on a power trip. If you look at the cameras you can see her screaming and aggressively gesticulating before slapping a lock on the unit which has all of my work clothes and various other things I actually need. YoRYAN H. | First Impressions
El cliente no dejó un comentario.Yulanda F. | First Impressions
El cliente no dejó un comentario.Brian Y. | First Impressions
El cliente no dejó un comentario.Charlotte m. | First Impressions
El cliente no dejó un comentario.TIFFANY C. | First Impressions
El cliente no dejó un comentario.Schyler U. | First Impressions
Had to wait for paperwork as computer wasn't working correctly.Monica R. | Overall Experience
I have asked for a final receipt for my storage unit 2034, which was finished on Nov 19, but still have yet to receive this. I was also over charged a total of $69 for my Uhaul truck, which has still not been finalized despite multiple emails to the General Manager. I am not sure what else I can do, but this feels very unprofessional.Dave C. | Overall Experience
There should be a maintained trash can in the back by the sliding doors. People just throw stuff on the ground instead. Not a good look.Heather F. | Overall Experience
The alarm keeps going off too frequently. I use my access card but possibly others don't or it is way too sensitive so when you use your storage the alarm is almost constantly going off and it is so loud and piercing. Maybe something to look into.Paul Joseph C. | First Impressions
I received good customer service at your locationLINDA W. | First Impressions
Staffs are very courteous and helpful .Byung K. | Overall Experience
¡Gracias!Linda H. | First Impressions
El cliente no dejó un comentario.Larry C. | Overall Experience
I didn't moved to the unit because it was too small and the woman who tried to moved me in lie saying that she didn't have a bigger unit!Bertha W. | Overall Experience
Your staff is very rude, and unhelpful. I am very recent in this city, and I would like to think that accommodation would be a good idea for someone who is willing to pay for the access to your facility, as I am getting the situation in hand. I am hoping that I will not have to go to another facility for my storage needs. If you are recent to a new place, you may not have a permanent address. But, your people are not very sympathetic. You may want to consider this. Yodwayne g. | First Impressions
El cliente no dejó un comentario.SEAN R. | Overall Experience
The staff was AWESOME!! EVERYONE at the facility was refreshingly casual, but got it done! The staff was definitely 5 star! Very helpful and just solid employees. However, the design of the facility is a bit inconvenient while trying to lug things up stairs. Understandable when considering squeezing of square footage. Still sucked to try and lug things up stairs.Greg P. | Online Move In
This was the worst most unprofessional situation i have ever experienced. i was treated worse than poor as well as my father. Honestly if i could rate this with negative stars i would. I have called and filed complaints and still nothing has been corrected or even addressed.GLISSEN C. | Overall Experience
El cliente no dejó un comentario.KEVIN V. | First Impressions
Really good serviceCARLOS M. | First Impressions
El cliente no dejó un comentario.Olivia G. | First Impressions
I really appreciated the help the worker provided me, five stars for her excellent help..Ruthie R. | Overall Experience
El cliente no dejó un comentario.Mikayla H. | Online Move In
Overall good service.geneva R. | Overall Experience
Great people and very niceRefugia R. | Online Move In
El cliente no dejó un comentario.Heidi D. | Online Move In
El cliente no dejó un comentario.Deanna S. | Online Move In
Good facility but no elevators for second level storage I didn't have a first level storage I had a second level storage and lifting the heavy stuff up the stairs was a bit of an issue there were no dollies available also could not find a bathroom in there store was neat and clean staff was there to help one questions were asked. Need more storage amenities in there the day I went Saturday was a pretty busy day and it was hard to get the flatbeds to move your stuff off the truck small wait a lot of sharing. Other than that good storage location easy to find I feel it's fairly new I don't remember that being there and affordable. I did have issues with the u-haul app when trying to check the truck in the app kept closing it wouldn't allow me to check the truck in or upload my pictures.geneva R. | First Impressions
El cliente no dejó un comentario.david h. | First Impressions
Great solution! Everyone was friendly and professional! ¡Gracias!Patricia J. | First Impressions
El cliente no dejó un comentario.Derick R. | First Impressions
The size of the units is really small compared to what they tell you will fit - a 5x10x10 is supposed to fit a 1200 sqft home - NO WAY! Use caution when choosing your unit. Other than that, all went smoothly for the most part.Stacey P. | First Impressions
El cliente no dejó un comentario.Mallory M. | First Impressions
El cliente no dejó un comentario.Byung K. | First Impressions
The individual who serviced my contracts at the location was very professional and absolutely stunning. She was friendly and courteous. I would also like to thank the quick response and professionalism of the manager who helped my daughter and me get to the storage unit after hours.PHILIP W. | First Impressions
The card system was a bit more complicated to use after hours and wasn't informed that the loading dock doors would be non operational. Was informed that the lock was a zip lock only to find out that it wasn't. Luckily I was able to get ahold of the employee to correct this in time before they closed. I would suggest to have security on the premises as during move-in, there were alot of shady people around. (I.e. a guy was in a truck driving in circles in the parking lot/loading dock and yelling at himself). Alarms would randomly go off as well??Mary Anna T. | First Impressions
Excellent service at every point of contact. ¡Gracias!Brian D. | First Impressions
El cliente no dejó un comentario.Laura B. | Online Move In
I like the cleanliness, security, nice staff, carts, and the included lock.Brandyn C. | First Impressions
El cliente no dejó un comentario.noemi z. | First Impressions
El cliente no dejó un comentario.richard w. | First Impressions
El cliente no dejó un comentario.Terry M. | First Impressions
Overall a great experience and friendly staffSeth F. | Online Move In
Had gotten a medium room but needed more space so I asked to upgrade. Guy at the counter was so nice and helpful and made it a smooth transitionJosue H. | Online Move In
The female has taken care of us well before . but there was a quiet unassuming blk gentleman who outshined them allSTEPHEN K. | First Impressions
El cliente no dejó un comentario.Edward G. | First Impressions
Very helpful and understandingLaura G. | First Impressions
Service and employees were great. It just sucked cuz I was told by customer service when I booked it that the price is the same no matter how long you rent a truck for, but then was told by another agent that I'd be charged for another day since I had it over 24 hours. I get it, but I was not informed about that and the info I was given by the first rep resulted in me feeling more relaxed enough to keep it out longer. So that was really frustrating, but not the fault of any employees at this location, it was the agent on the phone who made this experience not "excellent" but I didn't want that to reflect on the staff here cuz they were amazing and super helpful/friendly/knowledgeable.Talitha M. | First Impressions
The staff were great and made moving feel easier :)Kiohona B. | First Impressions
The workers we very professional and easy to speak with and showed us around thDildred C. | First Impressions
El cliente no dejó un comentario.jameta B. | First Impressions
Everyone was very helpful was able to answer all questions. Will recommend storage to anyone needing it. Thank you, so far very good!GLENDA W. | First Impressions
El cliente no dejó un comentario.Erin C. | First Impressions
El cliente no dejó un comentario.William F. | First Impressions
It could not have been a better experience. I believe the woman helping me was Katie? She was delightful. So kind and helpful. Answered all my questions. Showed me to my unit. Communicated clearly and professionally. And the space itself was so clean and welcoming. I could not be happier!JESSICA W. | First Impressions
Loved everything, convenient, easy, fast and no contact. Only thing I disliked was that there is no elevator and my storage unit is on second floor. So had to carry generators up the stairs.Cindy E. | Online Move In
GraciasTina R. | First Impressions
El cliente no dejó un comentario.Mike D. | First Impressions
Katie was SOOOOO helpful and had amazing customer service well worth noting!!!alicia s. | First Impressions
Enrique at U-Haul Moving & Storage Of Park Hill was a tremendous help. Many thanks.Russell M. | Online Move In
Excellent customer service very helpful and exained everything very thoroughlyMatthew G. | First Impressions
The clerk who waited on me was very nice ice and took time to explain everything though she was just minutes away from being off work. Greatly appreciate her doing so. Plus, very easy on the eyes.Mark G. | First Impressions
great storage placeDaniel S. | First Impressions
The staff rocks!!!Kevin T. | First Impressions
Did a very good job setting everything up for me and making sure things went smoothly for me which felt good... The only reason for four and not five stars is the price...I'm from Michigan and cheapermartin c. | First Impressions
My situation was complicated. They helped me work it out. I was very satisfied.Mary M. | First Impressions
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