Customer Reviews for U-Haul Moving & Storage of Park Hill

2,805 comentarios

4800 Colorado Blvd   Denver, CO 80216

(303) 800-4814

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 800-4814

4800 Colorado Blvd
Denver, CO 80216

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The unit was clean except for a food container from a restaurant. Other than that the customer service was amazing, the staff was knowledgeable, and the rental was great.

DaNea F.  |  First Impressions 
Clasificación:
5.0

The team there was excellent, nice friendly and helpful

Joann M.  |  First Impressions 
Clasificación:
3.0

Rent was significantly increased without any warning. Causing my move out.

Cristin P.  |  Overall Experience 
Clasificación:
1.0

I had to call 911 because my property was essentially stolen by a staff member on a power trip. If you look at the cameras you can see her screaming and aggressively gesticulating before slapping a lock on the unit which has all of my work clothes and various other things I actually need. Yo

RYAN H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yulanda F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Schyler U.  |  First Impressions 
Clasificación:
5.0

Had to wait for paperwork as computer wasn't working correctly.

Monica R.  |  Overall Experience 
Clasificación:
1.0

I have asked for a final receipt for my storage unit 2034, which was finished on Nov 19, but still have yet to receive this. I was also over charged a total of $69 for my Uhaul truck, which has still not been finalized despite multiple emails to the General Manager. I am not sure what else I can do, but this feels very unprofessional.

Dave C.  |  Overall Experience 
Clasificación:
3.0

There should be a maintained trash can in the back by the sliding doors. People just throw stuff on the ground instead. Not a good look.

Heather F.  |  Overall Experience 
Clasificación:
5.0

The alarm keeps going off too frequently. I use my access card but possibly others don't or it is way too sensitive so when you use your storage the alarm is almost constantly going off and it is so loud and piercing. Maybe something to look into.

Paul Joseph C.  |  First Impressions 
Clasificación:
5.0

I received good customer service at your location

LINDA W.  |  First Impressions 
Clasificación:
5.0

Staffs are very courteous and helpful .

Byung K.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Linda H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry C.  |  Overall Experience 
Clasificación:
1.0

I didn't moved to the unit because it was too small and the woman who tried to moved me in lie saying that she didn't have a bigger unit!

Bertha W.  |  Overall Experience 
Clasificación:
1.0

Your staff is very rude, and unhelpful. I am very recent in this city, and I would like to think that accommodation would be a good idea for someone who is willing to pay for the access to your facility, as I am getting the situation in hand. I am hoping that I will not have to go to another facility for my storage needs. If you are recent to a new place, you may not have a permanent address. But, your people are not very sympathetic. You may want to consider this. Yo

dwayne g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN R.  |  Overall Experience 
Clasificación:
3.0

The staff was AWESOME!! EVERYONE at the facility was refreshingly casual, but got it done! The staff was definitely 5 star! Very helpful and just solid employees. However, the design of the facility is a bit inconvenient while trying to lug things up stairs. Understandable when considering squeezing of square footage. Still sucked to try and lug things up stairs.

Greg P.  |  Online Move In 
Clasificación:
1.0

This was the worst most unprofessional situation i have ever experienced. i was treated worse than poor as well as my father. Honestly if i could rate this with negative stars i would. I have called and filed complaints and still nothing has been corrected or even addressed.

GLISSEN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN V.  |  First Impressions 
Clasificación:
5.0

Really good service

CARLOS M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia G.  |  First Impressions 
Clasificación:
5.0

I really appreciated the help the worker provided me, five stars for her excellent help..

Ruthie R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mikayla H.  |  Online Move In 
Clasificación:
3.0

Overall good service.

geneva R.  |  Overall Experience 
Clasificación:
5.0

Great people and very nice

Refugia R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna S.  |  Online Move In 
Clasificación:
3.0

Good facility but no elevators for second level storage I didn't have a first level storage I had a second level storage and lifting the heavy stuff up the stairs was a bit of an issue there were no dollies available also could not find a bathroom in there store was neat and clean staff was there to help one questions were asked. Need more storage amenities in there the day I went Saturday was a pretty busy day and it was hard to get the flatbeds to move your stuff off the truck small wait a lot of sharing. Other than that good storage location easy to find I feel it's fairly new I don't remember that being there and affordable. I did have issues with the u-haul app when trying to check the truck in the app kept closing it wouldn't allow me to check the truck in or upload my pictures.

geneva R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david h.  |  First Impressions 
Clasificación:
5.0

Great solution! Everyone was friendly and professional! ¡Gracias!

Patricia J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derick R.  |  First Impressions 
Clasificación:
4.0

The size of the units is really small compared to what they tell you will fit - a 5x10x10 is supposed to fit a 1200 sqft home - NO WAY! Use caution when choosing your unit. Other than that, all went smoothly for the most part.

Stacey P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mallory M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Byung K.  |  First Impressions 
Clasificación:
4.0

The individual who serviced my contracts at the location was very professional and absolutely stunning. She was friendly and courteous. I would also like to thank the quick response and professionalism of the manager who helped my daughter and me get to the storage unit after hours.

PHILIP W.  |  First Impressions 
Clasificación:
3.0

The card system was a bit more complicated to use after hours and wasn't informed that the loading dock doors would be non operational. Was informed that the lock was a zip lock only to find out that it wasn't. Luckily I was able to get ahold of the employee to correct this in time before they closed. I would suggest to have security on the premises as during move-in, there were alot of shady people around. (I.e. a guy was in a truck driving in circles in the parking lot/loading dock and yelling at himself). Alarms would randomly go off as well??

Mary Anna T.  |  First Impressions 
Clasificación:
5.0

Excellent service at every point of contact. ¡Gracias!

Brian D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B.  |  Online Move In 
Clasificación:
5.0

I like the cleanliness, security, nice staff, carts, and the included lock.

Brandyn C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

noemi z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

richard w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry M.  |  First Impressions 
Clasificación:
5.0

Overall a great experience and friendly staff

Seth F.  |  Online Move In 
Clasificación:
5.0

Had gotten a medium room but needed more space so I asked to upgrade. Guy at the counter was so nice and helpful and made it a smooth transition

Josue H.  |  Online Move In 
Clasificación:
4.0

The female has taken care of us well before . but there was a quiet unassuming blk gentleman who outshined them all

STEPHEN K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward G.  |  First Impressions 
Clasificación:
4.0

Very helpful and understanding

Laura G.  |  First Impressions 
Clasificación:
4.0

Service and employees were great. It just sucked cuz I was told by customer service when I booked it that the price is the same no matter how long you rent a truck for, but then was told by another agent that I'd be charged for another day since I had it over 24 hours. I get it, but I was not informed about that and the info I was given by the first rep resulted in me feeling more relaxed enough to keep it out longer. So that was really frustrating, but not the fault of any employees at this location, it was the agent on the phone who made this experience not "excellent" but I didn't want that to reflect on the staff here cuz they were amazing and super helpful/friendly/knowledgeable.

Talitha M.  |  First Impressions 
Clasificación:
5.0

The staff were great and made moving feel easier :)

Kiohona B.  |  First Impressions 
Clasificación:
5.0

The workers we very professional and easy to speak with and showed us around th

Dildred C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jameta B.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful was able to answer all questions. Will recommend storage to anyone needing it. Thank you, so far very good!

GLENDA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William F.  |  First Impressions 
Clasificación:
5.0

It could not have been a better experience. I believe the woman helping me was Katie? She was delightful. So kind and helpful. Answered all my questions. Showed me to my unit. Communicated clearly and professionally. And the space itself was so clean and welcoming. I could not be happier!

JESSICA W.  |  First Impressions 
Clasificación:
4.0

Loved everything, convenient, easy, fast and no contact. Only thing I disliked was that there is no elevator and my storage unit is on second floor. So had to carry generators up the stairs.

Cindy E.  |  Online Move In 
Clasificación:
5.0

Gracias

Tina R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike D.  |  First Impressions 
Clasificación:
5.0

Katie was SOOOOO helpful and had amazing customer service well worth noting!!!

alicia s.  |  First Impressions 
Clasificación:
5.0

Enrique at U-Haul Moving & Storage Of Park Hill was a tremendous help. Many thanks.

Russell M.  |  Online Move In 
Clasificación:
5.0

Excellent customer service very helpful and exained everything very thoroughly

Matthew G.  |  First Impressions 
Clasificación:
5.0

The clerk who waited on me was very nice ice and took time to explain everything though she was just minutes away from being off work. Greatly appreciate her doing so. Plus, very easy on the eyes.

Mark G.  |  First Impressions 
Clasificación:
5.0

great storage place

Daniel S.  |  First Impressions 
Clasificación:
5.0

The staff rocks!!!

Kevin T.  |  First Impressions 
Clasificación:
4.0

Did a very good job setting everything up for me and making sure things went smoothly for me which felt good... The only reason for four and not five stars is the price...I'm from Michigan and cheaper

martin c.  |  First Impressions 
Clasificación:
5.0

My situation was complicated. They helped me work it out. I was very satisfied.

Mary M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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