Comentarios de los clientes para U-Haul Moving & Storage of Panama City

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Panama City

Clasificación general:

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William T. | First Impressions |
Clasificación:

Surprisingly this is the first above average experience I’ve ever had with U-Haul, the other few times I used you, I had horrible customer service & vowed to never come back, unfortunately, I was in a jam & had no choice but to rent from U-Haul & didn’t have any problems until 2 hours after we turned the truck in when my credit card was charged for the additional mileage on the truck, which isn’t an issue, except for the fact that it should have been done at the time of the return or a quick phone call to let me know that there were additional fees being charged. I was shocked & slightly surprised by the random text message saying my card was charged for $18.00 & me not being made aware of the charge nor exactly what the charges were I was being billed.

Donald G.
Clasificación:

Tori is simply the best. Staff was very friendly. Will definitely use this location in future

George S. | Overall Experience |
Clasificación:

Multiple attempts to reach the store to verify account was closed! After 2 days of trying to reach by phone, I had to go to the store to have account closed. Poor service!

JAMES T.
Clasificación:

The pick up truck I rented was badly damaged.I would remove it from rental or fix it. Some damages (small) could be Excepted but damages of this magnitude could give U Haul a DAMAGED reputation

DAWN H.
Clasificación:

El cliente no dejó un comentario.

PAUL E.
Clasificación:

El cliente no dejó un comentario.

susanne S.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

El cliente no dejó un comentario.

JEFFREY Y.
Clasificación:

El cliente no dejó un comentario.

CARYMICHAEL C.
Clasificación:

El cliente no dejó un comentario.

Clint S.
Clasificación:

Find a way to help keep traffic from backing up on the side street, when we are 4th or 5th in line.

Mellissa J.
Clasificación:

They need more employees. The ONE very helpful guy needs help!!

Mallorie S.
Clasificación:

Only issue was the cab of the truck smelt like horrendous cigarette smoke

VOLODYMYR R.
Clasificación:

I want to thank uhaul for great service and helping us save. It's my second trailer rental and I saved tons of money using it. Thank you and the people in this location are great

Marvin B.
Clasificación:

El cliente no dejó un comentario.

Kenneth F.
Clasificación:

El cliente no dejó un comentario.

Timothy S.
Clasificación:

El cliente no dejó un comentario.

MARK W.
Clasificación:

Guy who helped me was fast and courteous. Mark W

Tamera G.
Clasificación:

Need more guys outside to assist

Ronald B.
Clasificación:

El cliente no dejó un comentario.

James V.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Jason H.
Clasificación:

El cliente no dejó un comentario.

LAWRENCE S.
Clasificación:

Made it feel like I was stupid and didn't know what I was talking about

Tammi M.
Clasificación:

El cliente no dejó un comentario.

THEON R.
Clasificación:

El cliente no dejó un comentario.

Jeffery H.
Clasificación:

The young man that accepted our drop off was outstanding. He was definitely an representative for your company. Thank you

Vivian C.
Clasificación:

El cliente no dejó un comentario.

Timothy S.
Clasificación:

great customer service

Peter B.
Clasificación:

El cliente no dejó un comentario.

Curtis A.
Clasificación:

Ronnie and the crew was very helpful in assisting me in saving money.

Aydalia M.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

Paul G.
Clasificación:

El cliente no dejó un comentario.

David J.
Clasificación:

El cliente no dejó un comentario.

Cynthia H.
Clasificación:

Went to the Ihaul location to offload my truck. The key pad to the gate was not working. There wasn't a local number to get someone to help me. I checked the truck in but couldn't unload the truck. I had to pay someone to help me the next day. My helpers from the night I arrived were no longer available.

Amanda L.
Clasificación:

El cliente no dejó un comentario.

Kevin D.
Clasificación:

Rental truck had large chip in windshield on drivers side, level with my line of sight. Windshield was dirty and the truck gas tank was not full, was at 3/4 and I had to fill before long trip and clean the windshield. Overall, the truck handled well and inside was clean. The chip and unclean windshield was minor problem, but truck should not have been rented in that condition.

Sarah H. | Online Move In |
Clasificación:

Me and my mother spent all weekend moving from Memphis. We took advantage of your self storage because it had after hours. My facility closed at 7 and we were there at 7:15. The code pad to enter the unit was "out of service" and it said to call a manager. When we called the number provided, it went to the call center. The woman in the call center called the number for the "manager" and it went straight to voicemail. So now, we have a truck full of stuff and the uhaul we rented is going to be late due to this, because I have to work and cannot finish unloading the uhaul.

Nicole N.
Clasificación:

When I returned my uhaul rental I was told each additional day would only be $29.99 and instead I was charged $40 per day. I only had the truck for 2 additional days and was charged for 3.

David W.
Clasificación:

El cliente no dejó un comentario.

Stephen R.
Clasificación:

El cliente no dejó un comentario.

William E.
Clasificación:

My receipt says I was charged $21. My bank account says I was charged $56. I would like to know where that difference is at. Thank you.

Greg F.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

There should be a more convenient method to handle returning vehicles/trailers.

Nikita A.
Clasificación:

El cliente no dejó un comentario.

ROBERT L.
Clasificación:

El cliente no dejó un comentario.

JAY Y.
Clasificación:

El cliente no dejó un comentario.

Yelisa M.
Clasificación:

El cliente no dejó un comentario.

Wilbur B.
Clasificación:

El cliente no dejó un comentario.

Donl A.
Clasificación:

A little slow checking in. Otherwise great!!!

Ronald S.
Clasificación:

The parking area in which we park our POVs is hard to get in and out when we line up the turn-in vehicles. This day, there was only 1 person to drive off the lined up vehicles. We had to wait about 10 minutes. It put me and my son late for work. Plus, it was rainy. Other than that, everything was great.

Gary A.
Clasificación:

El cliente no dejó un comentario.

william K.
Clasificación:

El cliente no dejó un comentario.

John D.
Clasificación:

El cliente no dejó un comentario.

RONALD H.
Clasificación:

El cliente no dejó un comentario.

Jameslouis F.
Clasificación:

El cliente no dejó un comentario.

Miguel M.
Clasificación:

El cliente no dejó un comentario.

Janet C.
Clasificación:

Employees need to be wearing masks.

Robert C.
Clasificación:

El cliente no dejó un comentario.

Oliver L.
Clasificación:

Employ more people like Tori. She was the best. She was very helpful and knowledgeable.

LYNN P.
Clasificación:

El cliente no dejó un comentario.

bill H.
Clasificación:

El cliente no dejó un comentario.

LINCHERRIA B.
Clasificación:

El cliente no dejó un comentario.

Michele M.
Clasificación:

They had the mileage and gas level wrong on the truck they gave, and would not correct. I had to pay for extra miles I did not use and gas that wasn't in the truck. Also the man at the counter didn't speak to me or others when we came in, he sat in his seat chatting with his co worker instead of talking to the customers.

Jeanette C.
Clasificación:

The truck was clean and smelled of sanitizer. Service was quick and efficient. The lady that helped us out was friendly and the store was also clean!

Angela W. | First Impressions |
Clasificación:

The staff was very courteous and knowledgeable

Scott E.
Clasificación:

I travelled 26 miles out of my way because 2 other locations refused drop off. I will never rent without a specific drop location listed ever again and will not pay for this rental. Y'all can fight with American Express

GERARD A.
Clasificación:

El cliente no dejó un comentario.

Wendy L.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

The online system needs to be stream lined. All the checks and reviews need to be done at time of reservation not when I'm standing in the cold trying to get the truck.

Richard K.
Clasificación:

El cliente no dejó un comentario.

Robert A.
Clasificación:

Better signage to alert customers to the back of the building where the rental office and equipment return are located.

steve B.
Clasificación:

El cliente no dejó un comentario.

Wayne L.
Clasificación:

El cliente no dejó un comentario.

Patricia Y.
Clasificación:

El cliente no dejó un comentario.

David C.
Clasificación:

El cliente no dejó un comentario.

Larry R.
Clasificación:

El cliente no dejó un comentario.

DANNY B.
Clasificación:

Service was satisfactory.

robert F.
Clasificación:

I did not receive confirmation of return I had to call

Tyler D.
Clasificación:

Add a sign near the street showing where to go a little more clearly

Claudette C.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
Clasificación:

El cliente no dejó un comentario.

Amanda B.
Clasificación:

The attendant outside wasn't to enthusiastic. But in all it was a good experience. The attendants outside need more work with customer service and a better attitudes.

Stuart A.
Clasificación:

You charged me for a extra day of use of my truck I rented. I had the truck at its proper drop off point by my 10:am time. The location was closed on Mondays. I called a 800 uhaul for help. I was on hold for a good bit. When a gal answered and I told her I did not know how to use the uhaul app to sign it in, she hung up. I called back and another very nice gal walked me through the process. This took some time plus the hold time to get to this gal took some time and it logged me in after 10:00am. I was at the drop off spot prior to 10:00am. I would like my 1 day extra charge back. Thank you.

Thomas O.
Clasificación:

El cliente no dejó un comentario.

ALFRED O.
Clasificación:

El cliente no dejó un comentario.

Joshua B.
Clasificación:

I dealt with Matthew he was great everything went smoothly in the transaction

James S.
Clasificación:

Nothing. UHAUL employees were fantastic! Thank you very much!

Scott B.
Clasificación:

El cliente no dejó un comentario.

Andrew W.
Clasificación:

El cliente no dejó un comentario.

Charles N.
Clasificación:

Eric was very helpful; however, when we returned the trailer, the young girl was extremely uninterrested in helping. She didn't appear to enjoy her job or want to be there. Not a good impression.

LEON A.
Clasificación:

Again for the drop off-I was told where to drop it off and not able to drop it off at the closest and most convenient location. No offense against the staff, they were great but uhaul policy for pick up and drop off is not convenient-I will not use again.

Brian H.
Clasificación:

El cliente no dejó un comentario.

ron s. | First Impressions |
Clasificación:

KIND AND PLEASANT STAFF. SOMETIMES THE LINE IS LONG AND WE HAVE TO WAIT WITH ONLY 1 PERSON AT THE REGISTER. GOD BLESS AND HAVE A HAPPY NEW YEAR.

KOWANDA F.
Clasificación:

El cliente no dejó un comentario.

John P.
Clasificación:

nothing that i know of. personnel were very nice. thanks/

Emmanuel G.
Clasificación:

Bug free rental. Spray for potential bugs.

Cody W.
Clasificación:

Unhappy I had to drive further away when there were 3 other unsullied places near my home.

GAETANO P.
Clasificación:

They were helpful.

Huyen T.
Clasificación:

You guys charged me for 2 days when I had returned my Uhaul 1 day early.

Jeffrey S.
Clasificación:

El cliente no dejó un comentario.

DAVID W.
Clasificación:

El cliente no dejó un comentario.

Thomas M.
Clasificación:

We have a wonderful and very easy experience. Very Professional group

JERONE M.
Clasificación:

No one knew what they were doing when I checked the truck back in. Had a horrible time trying to figure out how to use a debit card. My Uhaul experience was the worst transaction experience I have ever had!

Laura K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kayla P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

john f. | Overall Experience |
Clasificación:

uhaul is always there when i need them. the location on 15th street in panama city is exceptional.

pedro r. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JODY B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lance H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

schcora w. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

bruce s. | Overall Experience |
Clasificación:

This facility is very understaffed. My first time there was returning a 26' truck and vehicle trailer. I pulled into the wrong driveway, but there was no signage directing me to a different entrance. After I stopped because I couldn't go any further, I was scolded by the guy on the golf cart for going the wrong way and told "next time come in the other way" As if there was going to be a next time and I intentionally came in the wrong way after driving 850 miles. Call and in-person waiting times are very long. Climate control storage doors were often propped open, of course reducing the effectiveness of the climate control. After the free month, I moved my stuff out, because it cost me too much in time and related issues. BTW the A/C didn't work in the 26' I rented. You have lost me as a customer.

Nathan L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

john i. | Overall Experience |
Clasificación:

Tori was fantastic & easy to work with. So very helpful. She knows how to provide the best customer service. She is a valuable asset to U Haul .

Chris F. | First Impressions |
Clasificación:

The only thing I can think of to add to make a customers convenience better, is hand dollies available for loading.

Katherine j. | Overall Experience |
Clasificación:

I had a fantastic experience, they made my moving experience as simple and as pleasant as possible. We all know moving is no fun. But Tori is the absolute best, she is so on top of everything. Thank you to all the staff, you all are wonderful!

Glenda C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

THOMAS L. | Overall Experience |
Clasificación:

The only problems that I had was gaining access to my unit because there were a few problems with the outer sliding door was sticking. Otherwise the staff was very helpful with any questions or concerns that I may have had. And both during and after hurricane Michael, I was kept informed about any possible damage to my unit, which there were none.

Genea S. | Overall Experience |
Clasificación:

It was virtually impossible to get to your unit because of all of the unused/unrented trucks and trailers lining the roads and blocking your way to get to the units. No clear pathways. The last month I used the shed, I was notified by one of the staff members that I didn't need to use my card because the unit I had "wasn't secure anyway". We paid for a secured unit that wasn't secured for months. False advertisement.

Cat5 S. | First Impressions |
Clasificación:

THIS WAS THE ABSOLUTE BEST EXPERIENCE EVER!! THE STAFF WENT OVER AND BEYOND TO HELP WITH A STRESSFUL SITUATION!!! WHAT A TEAM!!!!! TODD MIXON

SHARLA S. | Overall Experience |
Clasificación:

I had no problems with the service. The unit availability and access simply did not meet my needs.

denise b. | Overall Experience |
Clasificación:

Staff were very friendly and helpful. I never went in the unit. Before my daughter showed up with her stuff her schedule changed. She’s a nurse and her job changed. I rented it on Thursday. Found out on Sat she was not coming with her stuff. Returned card and exited the unit without even knowing where it was. Wish I could have gotten a refund but it is what it is. Thank you!

Katherine j. | First Impressions |
Clasificación:

The staff is friendly and helpful! In particular Tori,she helped me immensely. I would definitely recommend using them to anyone who needs this kind of service. 😊

Angel W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Steven W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Richard F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Randy W. | First Impressions |
Clasificación:

The female that helped me get 3 units was fantastic. I wish I knew her name.

Roman A. | First Impressions |
Clasificación:

The process was fairly easy and straight forward. The facility was clean and well maintained. Large elevator! There’s a curb, no ramp in front of the sliding glass doors for moving in/out.

LESLIE D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Vern M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

GARRET C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Donna P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

kadeen M. | Overall Experience |
Clasificación:

The extra fees for insurance should be refunded when u leave

tracy s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Macie T. | Overall Experience |
Clasificación:

Opening hours are at mercy of whomever works any particular day . The hours posted are not observed by the company so sometimes there is no access to storage units .

tieyone m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

APRIL S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Ed G. | Overall Experience |
Clasificación:

Judy who runs the facility is great

jennifer h. | Overall Experience |
Clasificación:

Extremely rude ....hung the phone up on me several times when calling. Will not work with you at all . Charged several late fees during the covid 19 . Dont recommend to anyone

CARRIE B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Marie D. | Overall Experience |
Clasificación:

Received a rude phone call early in my rental experience; not even identifying himself before accusing me of not paying my storage rental before getting the specifics.

Leslie B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cortez V. | First Impressions |
Clasificación:

Stressless operation with very clean and new storage lockers

Genevna M. | First Impressions |
Clasificación:

I've had to change storage units 3 times within 1 day. I'm so thankful for the staff, making the transition smooth and easy. Everyone were so helpful, nice and happy to be at work. I know with the COVID, its a stressful time for everyone, but I felt very safe with locking up my furniture and going on about my day. Thank You U-Haul Family PC

Mark N. | Overall Experience |
Clasificación:

Very clean bug and rodent free. Can’t wait to try the new section from the old at&t building. Great place to rent trucks, trailers, storage buildings, fill your propane bottles up, and get moving supplies at a reasonable price. Very nice establishment and one happy customer.

Robert C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carol m. | Overall Experience |
Clasificación:

Horrible and torri is a mgr after they approve my refund torri called back and had it deciliter very rude and I have never had any problems after 30 years of using this services never again she won’t smile very rude

Carol m. | Overall Experience |
Clasificación:

Torri was so rude and the black guy was so mean to me in which I am a black female he was very ghetto and treated me very shabbily I don’t see how torri is a mgr and it smelled like marijuana very heavily I have used this giant company over 30 years and never had no problems torri is rude as I ever seen some one need to send a secret shopper in there ugh

Maureen H. | Overall Experience |
Clasificación:

The storage unit did not have any lighting, so I was only able to access my things during the day, and the door does not stay open, so I had to use something to keep the door all the way open to see when I wanted to find something in the unit.

Dottie M. | Overall Experience |
Clasificación:

I rented this unit for my daughter & grandson for just a month. When we came to get the rest of my grandsons stuff there was construction debris all over all his toys & stuffed animals. They are doing construction in this building. His dinosaur car coupe now has white paint all over it where it fell from the ceiling during construction as well. I don't think you should rent a storage unit that is still under construction just to get money. Now all his toys are ruined.

SUSAN L. | Overall Experience |
Clasificación:

My experience with this storage facility was excellent overall. It was clean and well maintained with helpful staff. My only complaint is that my access card did not work well even when I typed in the number. The alarm was going off repeatedly when I was packing up and I'm not sure if I was the problem.

travis f. | First Impressions |
Clasificación:

See above.

Robert G. | Overall Experience |
Clasificación:

Kept Their Word...

Jessica M. | First Impressions |
Clasificación:

They were very helpful.

JODI H. | Overall Experience |
Clasificación:

Everything was great

JEFFREY C. | Overall Experience |
Clasificación:

Multiple times I was late with payment and had to mail in the form to set up autopay. Everytime I did it was never set up or honored and never a reason as to why it wasn't. Overall 5 years. C+ grade

Dana M. | First Impressions |
Clasificación:

Everyone was very helpful, and i will send all my friends to your business

Robert G. | First Impressions |
Clasificación:

The nicest people in the business. Knowledgeable, patient, BUT since we work, I can only use the storage after work. I was not allowed in and I am sitting with a half full truck ,to be continued

Anne P. | First Impressions |
Clasificación:

Great service

liane b. | First Impressions |
Clasificación:

Units should be clean before renting to another customer. Front office staff is super friendly.

judy n. | Overall Experience |
Clasificación:

People, place and facilities were great and if we need storage again we will return

VICTOR H. | First Impressions |
Clasificación:

Tori is always making moving easier

TOVAKYSHE W. | First Impressions |
Clasificación:

Great service

gary s. | Overall Experience |
Clasificación:

Was great , all my needs was taken care by staff

Lisa G. | First Impressions |
Clasificación:

Sucked

Lisa G. | Overall Experience |
Clasificación:

They need more weekend staff

JOEL N. | Overall Experience |
Clasificación:

My only suggestion is that the staff at the front desk focus on the client instead of talking so much among themselves. Otherwise, it seems to take longer to get the client’s business resolved.

donald `. | Overall Experience |
Clasificación:

you stand around and wait and wait for help

Sam N. | Overall Experience |
Clasificación:

We have enjoyed keeping our belongings here. Always clean floors and friendly staff.

Thomas T. | First Impressions |
Clasificación:

Had to return a second day because the person left in charge could not get into the computer system to do anything. On my second visit I was hooked right up with the storage unit I had reserved.

bobbie a. | First Impressions |
Clasificación:

Kwamen Kelley provided great customer service!!! He explained everything in detail from renting a truck to purchasing the right size storage unit.

JOEL N. | First Impressions |
Clasificación:

Considering the location is still recovering from the hurricane and the shortage of labor locally, I was very happy with the service. Great job working with me!

debra m. | First Impressions |
Clasificación:

Customer service reps. were very helpful and friendly, I will refer all friend,family and coworkers to haul on 15th street. Thank you ladies.

Shanikka D. | Overall Experience |
Clasificación:

Excellent customer service

jennifer m. | Overall Experience |
Clasificación:

I had a difficult experience in the beginning with renting a u-box for moving. I was extremely frustrated with another location but the 15th street location did everything they could to make it right.

sherry m. | First Impressions |
Clasificación:

great service

Dana M. | Overall Experience |
Clasificación:

Every time we went there, something was wrong. They are still calling me about a late fee for a unit that is not mine. They stink

Khalilah H. | Overall Experience |
Clasificación:

Thanks so much.. Rachael is a great employee with Uhaul

JERRY W. | Overall Experience |
Clasificación:

Over the five years that I had the storage unit I never had any problems or complaints - except the increase in price for the unit by almost 20 dollars/month over the years.

TOM G. | Overall Experience |
Clasificación:

Your response after hurricane Michael was stellar. 4 star only because the location we stored our items was understaffed and quite busy so long waits if you had a question. Always friendly though.

Dana M. | First Impressions |
Clasificación:

The A team rocked!

Pam T. | Overall Experience |
Clasificación:

Great job from start to finish. Professional , timely , and reliable.

Dorothy Y. | Overall Experience |
Clasificación:

We were in desperate need for storage and you provided. Thank you very much.

Bradley W. | Overall Experience |
Clasificación:

When you press it call me a liar and a thief I won’t let anybody a friend of mine and veterans go to the 15th St. U-Haul

Gina C. | Overall Experience |
Clasificación:

This place was awesome! The staff was very friendly and helpful with everything we needed. They went above and beyond to help us and we greatly appreciated it! I will definitely recommend y'all!!!!

Mark D. | First Impressions |
Clasificación:

very professional crew .Always a pleasure ,

Bill R. | Overall Experience |
Clasificación:

I could not find my key and they were helpful in finding a locksmith.

Gina C. | First Impressions |
Clasificación:

We were greeted by a very friendly staff and they more than met our needs. The unit was spotless when we checked it out. These folks were very easy to deal with and made sure that we were satisfied

Jean L. | Overall Experience |
Clasificación:

Lost my uboxes, I had to track them down myself... hours of phone calls. Needed my boxes on 12/30/18 as I had scheduled for pickup but got on 1/04/19 and then got double charged for retrieval. ANGRY!

Teresa A. | Overall Experience |
Clasificación:

Way too much to discuss in 200 characters. I'd be happy to discuss further if you would like. Extremely displeased with my experience.

polly s. | Overall Experience |
Clasificación:

Uboxrs were never out when made advance request. Manager Chris cursed each time and said he was go in ng to charge me extra as he couldn't find box.. Alsk charged for box I didn't have.

Ryan B. | Overall Experience |
Clasificación:

I reserved my u boxes to be unloaded a week in advance. When I got there I got my truck but my boxes were not available they said come back after noon, so I did and they only had half of my boxes out.

Robert H. | Overall Experience |
Clasificación:

Thanks

Antonio T. | Overall Experience |
Clasificación:

I'm very un happy with the over outcome due too i called five times too make sure if the Panama city u-hal store will be open and ev per I talked with stated they don't close intal 8pm so i rent a uh

james d. | Overall Experience |
Clasificación:

Tried for 5 days to speak to someone there. No one ever called back.

Patrice B. | Overall Experience |
Clasificación:

This facility always seems to be understaffed. I always have to wait in line everytime.

marcia b. | Overall Experience |
Clasificación:

After Hurricane Michael I was pleased with the way they handled my damage

pedro r. | Reservation |
Clasificación:

Your costumer service is awesome.

BARBARA M. | Reservation |
Clasificación:

It was a good move

jeff p. | Overall Experience |
Clasificación:

The facility and staff were great. Thank you.

rick l. | Overall Experience |
Clasificación:

We have used Panama city u-haul 3 times, for cross country moves, all 3 times the service was excellent. T he staff are very friendly and helpful. Tori does a great job.

Laura B. | Overall Experience |
Clasificación:

Very easy to get our UBox, truck and trailer rental.

Tenika b. | Overall Experience |
Clasificación:

I was new to the area and I enjoy uhaul, this location is alot bigger than the ones I'm use to but the lady that is always there Mrs Tori is AMAZING she knows the place runs it with Excellence!!!!!!

Philip S. | Overall Experience |
Clasificación:

Everyone made it a pleasure to work with!

kristy k. | Overall Experience |
Clasificación:

They delivered my UBoxes late, they never took them off the trailer, just dropped them in the driveway and left. One of the UBoxes was on the trailer backwards so we were unable to open it and unpack

Ronald N. | Overall Experience |
Clasificación:

The manager Tori has always been extremely knowledgeable and accommodating every time I use this facility! It’s always a very busy place but she handles this facility very professionally!

Janet C. | Overall Experience |
Clasificación:

Thanks for being there when I needed storage.

J.D. T. | Overall Experience |
Clasificación:

The general manager & employess were very helpful & friendly. Would definetly use this facility again! Keep up the GREAT work !!

Glen E. | Reservation |
Clasificación:

Fast friendly service from Jupiter uhaul. Panama City storage was a little short handed ,could have used more customer service personnel. The truck that I rented was great, made for an EZ move.

NELS N. | Overall Experience |
Clasificación:

Thanks

Sylvia L. | Overall Experience |
Clasificación:

Great service and appreciated the covered trailer rental along with the one month free storage as my family and I re-located from another state! Thanks UHAUL for making our move a smooth one+

Gwendolyn F. | Overall Experience |
Clasificación:

While I had rented the storage for almost 18 months. I've always was greeted friendly. I'll return again if I need storage for future items. Thanks U-haul!

Donna G. | Overall Experience |
Clasificación:

Thank you for making my storage and truck rental as uncomplicated as possible. I was not sure of certain dates that I would be needing to rent a truck and must have called your office lots. Thank you

john h. | Overall Experience |
Clasificación:

I won’t ever use anyone else for my storage needs

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