El cliente no dejó un comentario.xinrong M.
Customer Reviews for U-Haul Moving & Storage of Owings Mills
Owings Mills, MD 21117
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very professional, courteous and helpful staff.MICHAELW S.
El cliente no dejó un comentario.Joseph F.
El cliente no dejó un comentario.MARK S.
Excelente ubicaciónLATONGA C.
El cliente no dejó un comentario.PATRICIA C.
El cliente no dejó un comentario.SCOTT M.
El cliente no dejó un comentario.Scott D.
They did not have the truck I needed and no one from u-haul contacted me prior to my arrival. However, they did get me a smaller truck. The after hour check-out process has gotten extremely long. After a long day of moving, a lot of those steps are tiresome and unnecessary.TREVOR C.
El cliente no dejó un comentario.EDWARD G.
The Best office, the best customer service and helpful hardworking people ðŸ‘ Thanks!TIMUR C.
Very quick in and out. Staff very quickly unhitched the trailer.JAMES F.
Timothy was very kind, patient, and thorough. Good follow up.MYRA K.
Rental was easy enough. Customer service was good. Lot was under construction that very morning so it was tight in there. Also other vans had been broken into the night before so I had to check my own van to see if it was damaged.Zachary J.
El cliente no dejó un comentario.THEODORE C.
El cliente no dejó un comentario.CHARISSA H.
El cliente no dejó un comentario.BARNABAS E.
I would like your guys inspection the trucks before the customer take out, because on my service truck,it was in very bad condition, I request on road assistance yesterday, the truck shut up on the red light and 1 hour later the send me the assistanceRAUL G.
The Best equipment, The Best service! You're the Best!!!)))) Thanks! ðŸ'ðŸ'ðŸ'TIMUR C.
The guy who helped me was very pleasant.Jada D.
El cliente no dejó un comentario.KAREN G.
El cliente no dejó un comentario.OLUMIDE M.
Delivery of Uboxes went without a hitch. The other end was the issue.Randy P.
El cliente no dejó un comentario.Johari T.
El cliente no dejó un comentario.ANDRES C.
The gentleman behind the counter had on a tank top as if hexwas going to the beach. Extremely ghetto. Trucm was beat to hell. Just a messJONATHAN H.
El cliente no dejó un comentario.JAMEEL N.
I noticed I was Over charged for gas when I returned the vehicle with the same amount it was given to me.Ismari G.
Manager at this location went above and beyond to help when a box was not ready when it was supposed to be and had it delivered to our home later same dayShawn R.
El cliente no dejó un comentario.Bruce H.
El cliente no dejó un comentario.Tina G.
El cliente no dejó un comentario.RICHARD E.
Ensure that the six furniture pads requested and paid for are included in the vehicle. Also, Remove the charge of the furniture pads that were not received. Everything else was great.Rochelle H.
Picking up my rental was the easiest part of this hectic day. Thank you guys.Louis C.
Everything went off very smoothly.DAVID C.
The computer checkin system is unreliable at no fault to staff. This is the 2nd time I've encountered this problem at this location. It isn't episodic but chronic. â˜¹ï¸JAYE K.
See above commentsALEXIS C.
El cliente no dejó un comentario.JEFFREY J.
El cliente no dejó un comentario.MARLEN C.
El cliente no dejó un comentario.Kent K.
I had a great experience with UHaul.ALAN G.
Very pleaseDONALD A.
Good experienceKENNETH B.
El cliente no dejó un comentario.ROXANNE T.
The guys where friendly and very helpfulGEORGE D.
Everything was easy and perfect. The van was spotless!LURLINE K.
El cliente no dejó un comentario.DAISHA A.
El cliente no dejó un comentario.Stephanie J.
El cliente no dejó un comentario.JADE B.
Employees were very professional, pleasant and helpful.DARLENE J.
El cliente no dejó un comentario.JOHN W.
I rented a van at 851am and it had to be returned by 3pm or I would be charged for 2 days which I was because I returned it at 401pm. To have a vehicle slightly more than 7 hours and be charged two days is insane! Last time I checked 2 days constituted a period of 48 hours not 7! I will will never use uhaul again nor recommend them to anyone I know! $279 for 7 hours is flat out robbery!CHARLES D.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.MIGNON L.
El cliente no dejó un comentario.ANGELA G.
Everyone was very courteous and professional.Susan J.
El cliente no dejó un comentario.Marsharon F.
The pre-ordered furniture dolly, appliance dolly, and pads were not in the vehicle and they only refunded $10. Also, they didn't mention any of this until I asked.JAE Y.
El cliente no dejó un comentario.AMIRAH B.
El cliente no dejó un comentario.EMETERIO P.
El cliente no dejó un comentario.ALEXANDER R.
El cliente no dejó un comentario.KARRI H.
This location by far, is the most professionally operated Uhaul I've ever used. The have a wide assortment of equipment along with a well stocked showroom. The manager an staff were awesome.Johnathan W.
El cliente no dejó un comentario.Ijang N.
Mobile reservation assigned one truck that I walked around photoed and checked in and when I went to get keys I was assigned a different truck and had to wait as new paperwork was filed. If I had been in more of a hurry I would have not had time to add another 15 minutes to my morning.COLIN WILLIAM C.
Extremely personable and so positive! Absolutely needed that level of hospitality after 2 long days of pack and initial move. Also informative - advised importance of placing next rental as soon as move date is known to ensure what is needed is availableJoanne G.
Awesome place.Very helpfulBenjamin H.
I was promised my truck at 6am with 24/7 check in, but they moved my reservation the night before to this location. Although the location was clean and the employees were kind, I was not allowed to get my truck until 7am... which threw a wrench in my moving plans.MOLLY W.
El cliente no dejó un comentario.SUMAN REDDY P.
Charged extra for the service I didn't ordered. Called customer service spend 35 min waiting for representative and then got transfered to somewhere else. Problem sisn't solved!!!Petr S.
Rude employee at equipment return who, after make a snide remark as I waited for a receipt or something similar, failed to check the equipment in. This led to over two hours of wait time on the phone trying to resolve the situation the next day.ROBERT B.
El cliente no dejó un comentario.Irene R.
I love itChristopher R.
All good ðŸ‘ðŸ¼Abdias M.
My pickup location changed. I don't see the point in being able to select a pickup location if Uhaul is simply going to switch it on me at the last minute. Your customer service is not helpful and disconnected the chat on me 3 separate times. Then proceeded to tell me I had to call an 1-800 number to fix the drop off location issue was your mistake.Katie L.
Not make me pay for someone elses fuel. I barely used any fuel, therefore putting any money into the tank would have me paying for someone elses fuel. Because it was returned at a half a tank and not right below 3/4, they made me pay for fuel... I dont think thats right at all. Also rented a hand truck that was not in the unit...thankfully was reimbursed for that.Nicole T.
El cliente no dejó un comentario.Pamela C.
El cliente no dejó un comentario.David R.
excellant in everywayRANDY C.
Find A easier way to return the truck doing after hours.without feeling like you have to pay 20.00 dollars.wanda F.
No commentsRODNEY S.
El cliente no dejó un comentario.BEVERLY D.
El cliente no dejó un comentario.CHRISTINA B.
Great service in every way.MARK H.
El cliente no dejó un comentario.SHARON T.
El cliente no dejó un comentario.WILSON G.
Excellent customer service.JOSE C.
The representative were very nice and they gave me a choice in the make which turned out to be better than the brand new one they gave me last time. Return was quick and easy. I would definitely use them again!!!PATRICIA L.
Great service!Anthony G.
Gentleman was very friendly & professional. Another great experience.STEPHANIE N.
Keep everything the sameKENNETH M.
Everything was above stardard! They were quick, explained everything and when I needed additional help, they made it happen with no problem. About make a request right now.PATRICIA L.
El cliente no dejó un comentario.HENRY P.
Everything was nice new place new vehicles staff was excellent manager has excellent walking in without appointment got a new van excellent placePaul C.
Good and helpful uhaul staffCHUKWUEMEKA A.
Awesome experience. ThanksROGER L.
My customer service person was absolutely wonderful he was very helpful, fast and courteous. He is a mew employee but Uhaul should be proud of this new-hire. This is coming from a customer service manager and trainer -S.GrayStacey G.
El cliente no dejó un comentario.KEVIN F.
El cliente no dejó un comentario.MARC S.
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