Customer Reviews for U-Haul Moving & Storage of Owensboro

1,052 comentarios

2815 W Parrish Ave   Owensboro, KY 42301

(270) 228-0362

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(270) 228-0362

2815 W Parrish Ave
Owensboro, KY 42301

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

john r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula S. 
Clasificación:
5.0

All was good. Staff especially

Lance G. 
Clasificación:
5.0

Have more vehicles available okay

Sarah J. 
Clasificación:
3.0

Cost is way too high. Truck rides very rough. Not worth the price

James G. 
Clasificación:
5.0

Great service. The sensor light for tire maintenance was lit but I was told tires were fine. They were, but it did make me anxious to see that warning light stay on. But all was good and I had no issues with tires. Have used this location twice and will return if need this service 

Carolyn H. 
Clasificación:
5.0

Can't think of anything

JOHN W. 
Clasificación:
5.0

They are the understanding people and I’m thankful for them going out their way and understanding my issues I won’t go to another place.

Richard P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Fast and friendly service

chip P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

The windows/doors need new seals because they whistled so loud during the drive that you couldn't have a conversation.

Susan L. 
Clasificación:
3.0

The Store was great. The people that work there were great. I got stuck behind an accident that cause me to be 2hrs late to dropping it off and they were understanding. The Truck I was in was in dire need of maintenance. Check engine light was on, there was no window sealing, road very rough, had a suspension issue and the alignment was off to the point where i had to hold the steering wheel - 25degrees to keep it straight

Eric S. 
Clasificación:
5.0

I've used your services many times, and the process always goes smoothly.

Christopher I. 
Clasificación:
5.0

Service in Oarrish ave is excellent! Employees are friendly and fast while being courteous and friendly with customers. They ask questions to make sure you are getting your needs met. Just awesome!

Tammy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa C. 
Clasificación:
5.0

Smooth as an oiled machine

William U. 
Clasificación:
5.0

El cliente no dejó un comentario.

john K. 
Clasificación:
5.0

All three people I spoke with during my pick up and return were very friendly and accommodating. Nicest Uhaul employees I have interacted with.

Brian K. 
Clasificación:
5.0

I had some family things go on and I was able to return my uhaul straight trip, that same day. Due to an unfortunate situation of not being able to move. They was super understanding and empathize very well.

Ashley A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula T. 
Clasificación:
5.0

Online reservation was simple and quick. Onsite staff were very helpful explaining the details first time. Facility was very clean and well maintained.

Glenn T.  |  Online Move In 
Clasificación:
5.0

Excellent service thank

JOSE M. 
Clasificación:
5.0

Very nice employees

MARY S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

AUDREY B.  |  Overall Experience 
Clasificación:
5.0

Manager was real nice and he hooked up the trailer to my truck and checked the lights to make sure they were all working. I will recommend U-Haul to my friends.

john S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony G. 
Clasificación:
5.0

Runs great when Sarah is there. Hopefully, the other very nice workers will get trained up and learn everything. That way on her 1 day off, she can be in peace. Everyone that works there is very kind and helpful.

Julie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry B. 
Clasificación:
5.0

Easy drop off

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONI H.  |  Overall Experience 
Clasificación:
5.0

I need u haul to call me,I have a injury claim because of u haul,at pick up before this one was even giving a false price u haul said $158,she told me $475??? Plus I had to move tailers to hook up mine myself hurt my back lifting and pulling trailer because the 1st trailer had lights out!! So I had to unhook and go pull up another on my own,this facility is in Jasper Indiana I left following day went to Owensboro very nice place there hurt myself in Jasper Indiana trying to pull her trailers around they had no help it's in the middle of the woods very bad situation I need to talk to someone about my injuries I had my family with me they will also give you a deposition of how I got hurt and how I had to pull the trailer and maneuver around other trailers in the dark Jasper Indiana facility U-Haul is very dangerous in the dark in the woods plus they have no help and 75 year old woman is there to run it she owns it or her son does I had to move everything now I hurt myself and can't even hardly walk,,Thank you,812 -802-8458

Gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy S.  |  Overall Experience 
Clasificación:
4.0

Staff was great! Very friendly! However the the truck I rented was very very disappointing to say the least. I thought driving the truck above 50 mph was dangerous, as the truck would have to constantly be steered. Holding the lane was difficult, and made for a tiresomely experience. I like going with Uhaul, but the truck has given me second thoughts about who I need to select for rentals. I use your trucks frequently. Maybe 5-6 rentals a year. I might look into Penske truck rentals for better truck possibly. Staff and service was great, truck was poor, to dangerous level. John

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARQUITA H.  |  Overall Experience 
Clasificación:
5.0

I highly recommend replacing the “How to” stickers on the equipment. That would help immensely. Or at the least, a paper with specific instructions given at time of rental. Better yet, videos sent to your phone on how to load and another on how to unload from tow dolly. Otherwise, it was a good transaction. I will rent again in the future.

Kerrie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bailey E. 
Clasificación:
5.0

The entire staff was willing to help and we're a pleasure to deal with.

Raymond S.  |  First Impressions 
Clasificación:
4.0

Such an easy process

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMON D. 
Clasificación:
5.0

Longer hours to Return equipment.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNYE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rose F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Theatre W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JeanMarieEidson Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Latasha C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

I was returning a car hauler at this location and they were very helpful, made the whole process so easy!

Schad P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffers S. 
Clasificación:
5.0

Great storage unit. Would DEFINITELY use again. All my items were clean and just as beautiful as I left them 4 months ago. Temperature control so nothing was damaged. Always accessible with your access card. Great location.

Jelique J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krishta P.  |  Overall Experience 
Clasificación:
4.0

All arrangements were made by Kim as well as employee interaction. I haven't been there since move in day. Facility is well lit and very clean. I am expecting no problems and if so you will know 

clara jean t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER P. 
Clasificación:
5.0

Get newer trucks, cleaner bathrooms.

Julie M. 
Clasificación:
2.0

I went in store to reserve it. Told them I was taking to Indy. When we went to pick up they said I had to bring it back to that location. It was a in town rental. Very very disappointed they didn't ask me or tell me this during reservation. Family had driven in to help, the closest rental that I could leave in Indy was a hour away they said. I had to go ahead and use this truck which cost me almost double. I have used uhaul before but had no idea I could not leave truck at destination.

Beth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryant Keith P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
2.0

On the paperwork, listed as having 1/4 tank of gas, there was less than an 1/8 tank, showed manager, driver's visor was broken and hung down a little, even though doors and windows were shut, sounded like a door was partially open at all times.

Mischelle D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie M.  |  First Impressions 
Clasificación:
5.0

Used haul services and storage. Very satisfied with both services!

Carolyn H.  |  First Impressions 
Clasificación:
5.0

Keep doing what your doing !!

willie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timmy M. 
Clasificación:
5.0

All the staff were very friendly and helpful!!

heather S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney C.  |  Overall Experience 
Clasificación:
4.0

Fantastic crew

dekota h.  |  Overall Experience 
Clasificación:
5.0

Everything was convenient and just as expected.

Corine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanford M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim H. 
Clasificación:
4.0

The locks were hard to open because of them being rusted. And it needs to be more clear as the time allotted. I thought I was purchasing for 24 hours and I got an email later that said for only 6. Very shocking for me. Would have been completly blonde sided had I needed the truck longer

Angela N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian V. 
Clasificación:
5.0

Personal amable

Bruce P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

Very kind staff. Quickly got me in a truck and on my way.

Cort B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
4.0

Maybe add a few small trash cans around the area for just everyday trash like for soda cans etc. Staff was amazing!!!

Jacob B.  |  Overall Experience 
Clasificación:
5.0

This is been one of the best experiences with U-Haul I've ever had the employees there for the most helpful and caring people I've ever met they really deserve a thumbs up and maybe even more

LYNN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom Y. 
Clasificación:
5.0

Staff is great. Place is clean. I highly recommend.

JASON E.  |  Overall Experience 
Clasificación:
5.0

I recommend this business to everyone I talk to about storage. Already told everyone in my family and friends that this is the spot. The workers are great and place is super clean.

JASON E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALYSSA M.  |  Overall Experience 
Clasificación:
5.0

Easy pick up, easy drop off! Great experience overall!!

Paula P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Staff very friendly and helpful

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer N.  |  Overall Experience 
Clasificación:
4.0

The truck I rented did have a leak so my furniture got wet.

stephen W. 
Clasificación:
3.0

Tail light running lights did not work.

Chris L. 
Clasificación:
5.0

The person who helped us check in was extremely helpful and friendly.

Howard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret A. 
Clasificación:
5.0

Super Young Man,very polite, And if I need to rent something, I know were to go. Thank you U-HAUL

daniel K. 
Clasificación:
5.0

I've only recently had access to the U-Haul rental centers. I can't say enough good about them. Very organized, efficient, friendly, and well-supplied. The only way to go. Advice to the next customer: only use these facilities!

William D. 
Clasificación:
1.0

When I picked up the truck the first thing I had to do was stop and clean the windshield. It was so covered in bugs I couldn't see through it when the sun hit it. The inside of the glass was just as bad. The steering on the the truck was super loose and worn. If they can't take time to clean the windows what else is being skimped on. Will most likely rent from another company next time.

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD N. 
Clasificación:
5.0

Sarah was excellent

kenneth g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin E. 
Clasificación:
5.0

Wish my truck would have been at the original pick up location. ( It would have saved me time and stress.) The ladies I dealt with at the U Haul store were wonderful !

catherine T. 
Clasificación:
5.0

The girl who helped me cheched me in very quickly and she also applied my workers discount.

Jaidera M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald W. 
Clasificación:
5.0

Tried to use app, but unable to use it to complete the pick up or return. The staff there was able to take care of everything quickly.

Marion W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MISTY M.  |  Overall Experience 
Clasificación:
5.0

Staff was very nice & knowledgeable. Vehicle was nice & clean. Rental process was very easy. Great job!

Kristie M. 
Clasificación:
5.0

The trailer rental was my second one from this location. The staff is professional and very courteous. I would highly recommend.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martha G. 
Clasificación:
5.0

Employees were professional, helpful, friendly and provided excellent options that fulfilled my every need!!! Thank you James and Sarah (I think) 樂

MARY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori V. 
Clasificación:
5.0

I have rented a 9' van from this location on two occasions. Each time, employees went out of their way to help me through the rental process, to help me choose the best vehicle for my needs, to make sure that I felt comfortable, and to find the best deal for my needs. They have always been friendly and professional and ensure that U-HAUL is the first company I turn to when in need.

MELISSA D. 
Clasificación:
4.0

There was some damage to the truck on the bottom driver's side door. I took pictures because the lady inside was not very friendly. In the past When renting your trucks employee went out to the truck with me and we examined the truck together. She gave me the key and told me to find it by the nber above the back door

Linda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

Cheyenne was awesome when I picked up the trailer. Explained everything in a relatively short manner, but made it fun and personable. The folks who checked me back in were super friendly and helped tremendously. Great team. Thanks again and I will be sure to use this location again in the future.

Charles S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joe T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry G. 
Clasificación:
5.0

I can't think of anything.

MATTHEW F. 
Clasificación:
5.0

Had no problems so don't see anything I would change about this experience.

JOHN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

REGGIE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

laquanda S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLIE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shellie S.  |  First Impressions 
Clasificación:
5.0

Sarah, James, and most of the staff were awesome at being helpful and going out of their way at being accomidating to everybodies needs. I wish my situation had been better to where I could have kept my stuff there. Very safe and secure and always clean.

WILLIAM S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NASTAUSHYA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie K.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

edna b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie K.  |  First Impressions 
Clasificación:
5.0

Dealt with them a lot since they opened this location, rental trucks, storage units, they always go above and beyond. Super friendly staff.

RICHARD C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jelique J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J.  |  Online Move In 
Clasificación:
5.0

Awesome customer service I received on yesterday. Will definitely be referring customers to them when needed

Tiffany D.  |  First Impressions 
Clasificación:
5.0

Great staff! Extremely helpful

william c.  |  First Impressions 
Clasificación:
5.0

Great facility and helpful staff!

kurt o.  |  Overall Experience 
Clasificación:
5.0

The guys that work at the office have been very helpful and very friendly and just all around great people to work with I highly recommend them over sumo any day thanks guys for all the kindness

tonya b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Anna C.  |  Online Move In 
Clasificación:
5.0

Very friendly and helpful 😊

David F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

frank G.  |  First Impressions 
Clasificación:
5.0

Miranda was AMAZING!! She Definitely was so much help and kind. Very willing to Above and Beyond to help me!! Give that young lady a bonus, gift card or something. She's an assistant to the company. The other staff that day were great as well!! So far I Highly recommend UHAUL Storage

bridgette s.  |  First Impressions 
Clasificación:
4.0

I would advise more carts available there was two flat and two mattresses one for a very large place

Joseph S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Overall Experience 
Clasificación:
1.0

The guy at the front counter is rude. I called crying yesterday because stuff was stolen out of my unit not once did I cuss him or yell at him but he kept accusing me of it. I was never notified that the latch on my storage was broken and replaced or I would've went and checked it out. I did file a police Report. When I went to pick up a uhual back in September hat should've been my sign not to leave my stuff here but I did and I regret it. I would like someone from corporate to call me.

marina f.  |  Overall Experience 
Clasificación:
4.0

Just wish the unit was bigger

dekota h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M.  |  Overall Experience 
Clasificación:
5.0

Love this place! Nice and friendly staff lead by an absolutely amazing Boss (Sara). They went above and beyond my expectations

Taylor Z.  |  Overall Experience 
Clasificación:
5.0

Thank you for your good service.

Ursuline Sisters o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dora t.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LOGAN E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooklyn S.  |  Overall Experience 
Clasificación:
5.0

Everything you could need and much more.

Michael C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

susan r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacinta P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

buddy h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyehsa R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M.  |  Overall Experience 
Clasificación:
5.0

Best facility I've ever used and the staff is always so helpful. I'll never go anywhere else. Woul love to have 24hr access though.

DUSTIN B.  |  Overall Experience 
Clasificación:
3.0

I wish there was a 24 hour person to answer n unlock at night or let me get in at night

Adrienne C.  |  First Impressions 
Clasificación:
5.0

Todos el personal muy amable 😃

ROSA A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

cheryle f.  |  Overall Experience 
Clasificación:
5.0

Lovely facilities. Easy to work with. First month free.

Sarah L.  |  Overall Experience 
Clasificación:
1.0

When I called asked about 5 x 5 storage units, rhey said, oh yeah no problem we have lots, i went The next week to reserve a 5 x 5 storage unit 3 weeks before I need to rent it to make sure I can have one. When I went into rent One, they said they did not have any for rent. I said wait a minute, I explained that I called and then I went in and the guy made a reservation for one so I need that one. The manager said well the problem with that is our computers will show everything for rent, that they don't say what is actually for rent. Even if I made one reservation online it would still say we have them. When I explained who reserved it for me, The manager and the young lady said oh yeah we know who you're talking about he does that all the time. I said it sounds like you need more training. So the manager said we do not have a 5 x 5 but we have a 5 x 10 but it's $25 more a month. I am retired now so I be careful with my money. But she said rent a 5 x 10 because there's no first months payment and during that time we have a couple auctions on the 5 x 5 so will get you one. So I did but I thought the service was not good whatsoever, they knew who was on the phone and told me that and who reserved it yet ever he's not getting re-trained, he just continually does it. I have rented trucks and vans from U-Haul any where from Fairbanks Alaska down to Casa Grande, Always had first class service and all the facilities have been great and the trucks are great. Just disappointed here.

RAYMAN S.  |  First Impressions 
Clasificación:
5.0

The employees at this location are the best of the best. Everyone I dealt with was kind and very helpful. I feel like they went above and beyond for me. My move was very stressful and they did everything they could to help me have a smooth hand off of the equipment. Their customer service skills are top notch! A+

Heidi K.  |  First Impressions 
Clasificación:
1.0

Rent units on line that they dont have staff at facility think it's funny that you are stuck with a truck full of stuff and paid movers standing around getting paid for nothing. Then they rent you another unit that is in use by someone else. And there laughing about it while you have wasted all the time and then have to go somewhere else. Oh and the staff only say you had a reservation not a guarentee You didnt pay for it the fact that the 1st month was free means nothing Stay away from them

WILLIAM P.  |  First Impressions 
Clasificación:
1.0

You all rented a shed to me on line that you did not have. Then all she could come up with was that it was a reservation not a guarantee. Then I asked for a 10 x10 and the rude woman finally gave me one and when we pulled around there it was in use by someone else. When we were leaving the 2 women at the desk seemed to find the whole thing very funny. While I am trying to get a shed and people I was paying to move my stuff were just standing around. I would never recommend those people to anyone that i liked.

WILLIAM P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN D.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

joshua f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina B.  |  First Impressions 
Clasificación:
5.0

Thank you for being so easy to deal with at such a difficult time. The staff was so helpful which made things for me so much easier.

Crystal L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M.  |  First Impressions 
Clasificación:
5.0

These facilities are clean, safe & have easy access. The staff go above & beyond to make your experience as good as it can be! I highly recommend UHaul on Parrish! You will not find a better moving/storage in Company in Owensboro! ❤️❤️

cheri m.  |  Overall Experience 
Clasificación:
5.0

I thought the staff was great and very helpful. The facility was very clean and well maintained .

ROBERT SR H.  |  Overall Experience 
Clasificación:
5.0

Todo perfecto gracias Muy accesibles..

ROSA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN D.  |  First Impressions 
Clasificación:
1.0

I was promised I would not be billed after coming in to sign a paper and not even opening the storage. The next day I was sent a Bill for $200. I want an email statement showing I owe nothing

AMBER A.  |  Overall Experience 
Clasificación:
5.0

The staff was outstanding. The place is great .

buddy h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA N.  |  Overall Experience 
Clasificación:
5.0

Could be a little clear about entering code twice to get into facility and that you must enter code again when you leave. Also very short on flat bed carts. Both times we have been there it was hard to get a cart. Very clean and I would recommend it to anyone.

Teresa M.  |  Online Move In 
Clasificación:
4.0

I just want to say that you

TERRY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMRYN L.  |  Overall Experience 
Clasificación:
5.0

Best storage facility within a fifty mile radius! Thank you so much!

SUSAN G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer N.  |  First Impressions 
Clasificación:
5.0

Super friendly staff- the lady was so nice and helpful. And the storage section is super secure.

YVONNE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

susan r.  |  First Impressions 
Clasificación:
5.0

Very nice an friendly great experience

SEAN M.  |  First Impressions 
Clasificación:
5.0

Your staff was wonderful. Professional courteous knowledgeable helpful and clearly like their jobs. Extraordinario servicio al cliente

DORIS C.  |  Overall Experience 
Clasificación:
5.0

Thank ya so much my stuff was safe

terry c.  |  Overall Experience 
Clasificación:
4.0

The only reason the rating is not excellent is that the one employee working had no time to go over details and procedures due to the line of customers backing up. Not her fault, but she sure needed other workers to help with procedure.

kurt o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryle f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nick d.  |  Overall Experience 
Clasificación:
5.0

I love it

Micheal M.  |  First Impressions 
Clasificación: