Kyle S.
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Comentarios de los clientes para U-Haul Moving & Storage of Oshkosh West
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Oshkosh West
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PAUL M.
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Online Move In
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Link to facility map in "move-in" email did not work. Unit had bird droppings in it. Ended up finding new / clean units that are twice as big for 1/3 of the price - we will not be extending our rental.
Jeffrey T.
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First Impressions
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Great facility. Clean. Restrooms handy. Useful carts available. We moved in during a snowstorm and below zero temperatures, we really appreciated the heated truck bay.
russ w.
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First Impressions
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This is the first time I was treated like I mattered to the person helping me. Jake was very helpful in explaining everything I needed to know. He answered all me questions and was understanding to my many disabilities. To include poor hearing, bad eye site , arthritis and not being able to life the 20 & 10 pack of boxes Jake helped me to purchase for my move. Witch I would have had to come back for if he hadn’t gone through the hole package I needed to move. Another employee offered and took the boxes to my can without even asking for help. Now that is serve with a smile . You can tell that the other employees have picked up on Jake’s leadership stile . That young man deserves credit for jumping in when an old man needed it. I am sorry I didn’t get his name. I could go on about the other things they filled me in in that I didn’t know , but you get the idea . I will now tell everyone how I was treated and taken care of by your staff. Thank you and your company! Russ Wolff I also order another truck for my April 1st. move to Two Rivers Wi. And I will rent a storage units when my free month is up.
karen b.
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Overall Experience
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Would use again. Employees helpful and friendly. Facility clean. Liked use of inside drive in and storage. Nothing bad to say.
Dan M.
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First Impressions
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Excellent service as I was renting a storage unit - knowledgeable and friendly!
Amber K.
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Overall Experience
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I did have a few times i was over charged but got taken care of i do recommend you to anyone
Thomas H.
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Overall Experience
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Checking out was so easy and well planned by U-HAUL , we will use your storage lockers again
GARY J.
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First Impressions
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Very friendly, helpful, knowledge and courteous store manager. Very encouraging to experience this type of excellent service.
Aric V.
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First Impressions
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Everything was great the truck ran great we got back to the store a little bit late but Jacob was totally cool. I hope that we don't get charged for another day. I will recommend this place to my family and friends
James M.
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First Impressions
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Thank you for everything. I am very pleased with my experience
Crystal D.
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Online Move In
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The storage wasn't clean and had some metal thing in there that I have to discard. But overall I had a good expirience
Roman S.
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Overall Experience
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Great location for me.. Staff always friendly and helpful the facility was clean will use again!
Jane C.
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Overall Experience
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Jacob was extremely helpful with our storage unit.
Paul L.
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First Impressions
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Nice helpful employees
Tom W.
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Overall Experience
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This is a first class facility and first class, helpful people. It's well lighted. exceptionally clean and the climate control works great. The loading dock is especially convenient for household moves. We couldn't be more pleased.
Debra B.
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First Impressions
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Website didn’t work tried for 2 days to book online the information was there but only partly per stafff
Tom W.
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First Impressions
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This is a first class facility and first class staff. Couldn’t be better.
Steven W.
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Overall Experience
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Very friendly and helpful
John T.
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First Impressions
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Managed very well, all employees are helpful and professional. Thanks to Brittney, Alivia, and the 2 gentlemen. Great place. John T.
Alan M.
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Overall Experience
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.
kaylin b.
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First Impressions
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Fast, easy and convenient.
Dennis Z.
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Overall Experience
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Would do it again if needed
Steven W.
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First Impressions
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They gave me very good customer service very helpful and understanding explaining everything thank you very much
Tim M.
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First Impressions
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Brittany very courteous, knowledgeable and professional. An easy process to line up a truck and storage space. A good customer experience.
Mary Anne D.
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First Impressions
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The customer service at this location is AWESOME! They answered my way too many questions and helped me get the best rental deals for my moving situation. Moving supplies selection is huge!!!
Patrick O.
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First Impressions
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Very smooth process. The unit is convenient and well maintained.
Becky F.
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First Impressions
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I was a walk in with some questions regarding a storage unit. When I arrived the girl at the counter was very helpful and kind.
Lana A.
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Overall Experience
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Very impressed
Roman S.
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First Impressions
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Brittany was great! She explained everything real good and when we moved some things into our unit it was clean and using the carts they have for customers to use is so helpful. And having everything!
Yvette B.
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First Impressions
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The only thing that could have been different is larger carts to unload. It was very clean, warm and SECURE! My issue: I felt I was over-charged for the equipment to get me back to Oshkosh.
Taylor B.
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First Impressions
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$10 upcharge for 24/7 access is bogus, took excessively long to make access card, price was higher than similar units elsewhere, customer service rep was friendly (cute too)
taylor b.
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First Impressions
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$10 upcharge for 24/7 access is bogus, took excessively long to make access card, price was higher than similar units elsewhere, customer service rep was friendly (cute too)
Brian F.
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Overall Experience
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I wish you had never fired the super nice girl who checked me in to my units. She knew what she was doing! I have dealt with uhaul for 15 years and she was good! Get her back! Great customer skills!
james l.
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First Impressions
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People helped us a lot nice clean facility
Irene B.
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Overall Experience
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Staff was very polite and helpful. I dealt with Mr. Cruz and he was very helpful and accommodating . I would recommend this facility to anyone looking for a clean and secure place to store their items
JUDY M.
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First Impressions
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Brittany she really went out of her way to help me with storage she help me a lot and I want say she was really helpful with everything I needed and she answer all my ? I was very pleased 😀....
Kristy T.
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First Impressions
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Mike was extremely helpful and quick to help our needs.
Helen B.
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First Impressions
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I plan on using Uhaul again when I move in September
Mike S.
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First Impressions
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Good selection and availability, knowledgeable agent
David H.
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Overall Experience
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Thanks
Dennis Z.
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First Impressions
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Great place for storage.
debra c.
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First Impressions
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Just got it and haven't got anything there yet
Krista L.
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Overall Experience
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Easy access...indoor storage was great!!
Lana A.
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First Impressions
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Brand new. I like the security with using a card for access
SUSAN O.
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Overall Experience
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I canceled my u haul truck and storage unit before I was able to use them. After several phone calls to customer service I am still getting billing notices.
Linda G.
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Overall Experience
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Carts in trhe pull in area are so useful. Thank you!!!😁
Richard F.
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First Impressions
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The lady was very, very helpful !
Mike C.
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Overall Experience
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Very nice storage facility.
Krista L.
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First Impressions
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Great service
laura b.
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First Impressions
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The sales rep. physically walked me through check in and check out procedure and showed me the location of my storage unit. He was kind and listened to my needs.
Deborah A.
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Overall Experience
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Great quality service
Louis J.
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First Impressions
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You need to train your team better! It's frustrating to your customers when your team doesn't know how to do rentals nor takes the time to show you how things work. Good thing I'm resourceful
EUGENE S.
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First Impressions
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Clean and INDOOR! Worth a few extra bucks to keep my things safe and easy to get to!
Wayne W.
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Overall Experience
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There has been quite a positive change to the staff and service. This recent experience was excellent.Thank you for the changes. We certainly will recommend U-Haul's facilities and service. Will share
thomas p.
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First Impressions
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person that help me did not know what there where doing
Dorthy P.
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First Impressions
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great
Steve M.
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Overall Experience
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As one of the first renters, there were a few bugs that still had to be worked out. Subsequently they installed a card pass system which seems to work well. Staff are the greatest folks you will me.
Chris m.
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Overall Experience
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The staff is awesome
Steve T.
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Overall Experience
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Although I never saw the inside of this facility, I do want to say thank you for the excellent delivery service performed by Jenna.
KIm T.
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Reservation
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We haven't moved in yet. September 28th is the day we plan to start moving. The customer service was top shelf. See you soon. Thank you. Kim Thomson
Andrew S.
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Overall Experience
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My u-box was delivered on time and in good shape. The driver, Jenna did a great job of communicating and accommodating my moving schedule.
arriba