Customer Reviews for U-Haul Moving & Storage of Orange City

6,956 comentarios

2395 S Volusia Ave   Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)

(386) 228-3113

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(386) 228-3113

2395 S Volusia Ave
Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

We have rented storage spaces at this location for 19 years and have always been pleased with the property and management. Very friendly and helpful. The property is always well- kept and secure.

MICHAEL V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYSON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen C. 
Clasificación:
5.0

Great drop off facilities - we did not go inside but the exterior was clean and the customer service fantastic

Michael O. 
Clasificación:
5.0

Everything went great. I was very happy with everyone.

CHRISTOPER Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIE H. 
Clasificación:
5.0

Don't rob people with Price additions after they get back. I rented a truck for two hours and went 14 miles. The gage said EMPTY when I got in the cab. The tail lights were not working so I was afraid to stop for 1/8 of a tank of gas. My charge was supposed to be $29 and it was $83!!!! You don't get good reviews treating people like that.

PAMELA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLADYS B. 
Clasificación:
4.0

Everything went well

RAMON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter J. 
Clasificación:
5.0

ALL the staff went out of their way to assist, This location is very busy and constantly on the move and never showed how overwhelmed they are. I must say U HAUL should be very proud to hang their name on this location and TEAM players

robert c.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work great experience

RICARDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAIAH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawani C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TARA K. 
Clasificación:
5.0

I had a terrible time with the ignition switch on my truck. I had to keep playing around with the wheel and still not sure how I got it to start. It is very frustrating when trying to move and stopped shutting the truck off, thus not being green as you would like because I was afraid of getting stuck with the truck. I mentioned this to the guy at return and he was not too concerned. You should get this corrected! Other than that, the rental location was very clean and professional.

GLEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD B. 
Clasificación:
5.0

Excellent customer service, very clean and always seems to be a very safe area. I buy all my boxes from this location for my business. Always in stock

GINA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN N. 
Clasificación:
2.0

Inside the car when I turn ON the Air Conditioning, the cabin smells like a cigarette, and the Truck is not economic , I expended it a lot a money in gasoline!

WILFREDO E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

Efficient check in and truck was clean and worked well

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
1.0

Terrible experience, they didn't seem to fare or very helpful with questions. The female agent was not interested in accommodating me, just finish the paperwork and move in to something else.

James H. 
Clasificación:
5.0

Everyone was awesome helpful and busy

chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene M.  |  Overall Experience 
Clasificación:
5.0

The location was well organized and the drop-off location was simple to identify.

Manuel L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
2.0

This team was not as pleasant or helpful. They didn't seem to know what to do about the return of a car carrier. The lady who answered the phone was not friendly at all.

James H. 
Clasificación:
5.0

always a pleasure to rent equipment from this location...

SHAWN M. 
Clasificación:
5.0

Excellent customer service at check in and return. Very pleasant and knowledgeable young lady at check in. Very efficient. Very pleased with my experience.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

Staff helpful and friendly. Phyliss especially. Great experience !

Arthur Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
1.0

The owner at the desk giving us attitude and talking disrespectfully

NEICKO Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elmer L. 
Clasificación:
5.0

Very busy location. Need more personnel at the desk and phones

HENRY L. 
Clasificación:
5.0

Gracias

JONATHAN J. 
Clasificación:
5.0

Took a while for somebody to come to get the car back

Luis L. 
Clasificación:
5.0

Good experience for rent

ORLANDO M. 
Clasificación:
5.0

None, it's always clean and well stocked. Easy in and out.

LAURY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
5.0

Excellent across the board.

NORMAN F. 
Clasificación:
4.0

trouble with doing things on the internet, had to call on the phone

James s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH O. 
Clasificación:
5.0

I just love everyone who works there the girls at the front desk...the guys who help...they are soooo friendly and really work with you to get the best rental for your needs...and I have 2 storage units also. The store is awesome...plenty of supplies..lots of trucks to rent at any given day...Keep up the good work!!!

JOLEEN M. 
Clasificación:
5.0

While the original order was messed up the crew went above and beyond to correct the problem and did so cheerfully.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

vittorio Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONJA J. 
Clasificación:
5.0

I wish I could remember her name but the beautiful young woman who helped me was awesome. She made me feel very comfortable with her laid back personality and friendly attitude. If you read this, thank you again for helping my sister and myself out yesterday. We really appreciate it :)

Tiffany a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENZO Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
3.0

We were told that we were renting a covreed outdoor space with. It turns out that the electricity is nly on for a few hours at a time. If we were to turn on the small refrigerator in the RV to put food in prior to a trip, we would have had a real problem to find that it had not been running. Also, our space was not as long as it should have been because the renters behind us encroached upon ou space. Otherwise it is a nice clean space.

Ralph M.  |  Overall Experience 
Clasificación:
5.0

The gas said full because the van was parked at an incline. As soon as I drove away it dropped to 7/8. I had to put more gas in than I should have. Other than that, I love this location!

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elmer L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  First Impressions 
Clasificación:
5.0

Better WIFI- had to order an Uber and app wouldn't download

PATRICIA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW L. 
Clasificación:
5.0

Nice and friendly customer service

SHEILA Y. 
Clasificación:
4.0

The truck had a flat tire about 2 hours from home. Truck always had to be started twice.

KATHERINE S. 
Clasificación:
5.0

Excellent facility and great people.

Frank M. 
Clasificación:
5.0

Great facility, easy to find and Priscilla was very nice and professional! The young man who hooked up the trailer was very nice and helpful. Great work!!

WILLIAM M. 
Clasificación:
5.0

Great place..

Carlos O.  |  Overall Experience 
Clasificación:
5.0

Good service!

CHERI F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARRIE T. 
Clasificación:
5.0

Everyone at this location was very accommodating and professional when dropping off the trailer and when returning the actual truck.

ERIC D. 
Clasificación:
3.0

El cliente no dejó un comentario.

shawn b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

YASHIRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
3.0

The tail lights were not working at all

TIMOTHY C. 
Clasificación:
5.0

The older lady at the desk was not too nice made me feel like walking out but I did need the van

SULEIKA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier L. 
Clasificación:
5.0

Absolutely amazing team. The manger was so extremely helpful and informative. Couldn't have gone to a better place!!!

Edwin S. 
Clasificación:
5.0

A+

Mark F.  |  Overall Experience 
Clasificación:
5.0

Considerably helpful!!

CHRISTOPHER ANT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARCADIO V. 
Clasificación:
5.0

Very friendly staff and always have a great experience with U haul. Thanks again for all the great customer service!

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
1.0

I was told I had access at all times. That's further from the truth. Each time I need access to mu unit I had to either have trucks moved or could nkt access. Using the alley ways in front of the storage units for your paying customers access for your overflow parking of your moving trucks is unacceptable. I spent alot on money per month to have little access. When I communicated my frustrations to the staff I was told basically to bad... it's the only place to park the trucks. Your overflow and logistics of the company's vehicles is not my problem. Access to a unit I pay for should have been their priority and resolved the problem. I've moved my belongs to your competitor and will continue to advocate to my friends and family anyone in need of storage to steer away from Uhaul storage.

Frank B.  |  Overall Experience 
Clasificación:
2.0

Not charge so much money! I paid from 40 something dollars then came back to Uhaul, it's was 71 something

AMANDA B. 
Clasificación:
3.0

The next customer should be ready for a long wait as this location appears to be chronically understaffed.

Elwood S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULINO R. 
Clasificación:
5.0

GREAT customer service!! As crazy as it was so busy Phyllis was the best handling ten things all at once while treating us as #1

robert c.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LOUIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABBAREE S. 
Clasificación:
5.0

Everything was fabulous

ALEXANDER O. 
Clasificación:
5.0

Credit me for over filling your gas tank

KRISTY T. 
Clasificación:
5.0

I rented 3 Uboxes from this location, they were ready and clean when we got there to unload. Everyone at this location was very knowledgeable about all my storage options and helped us with dollys and other moving equipment. I am very satisfied with this location.

Cynthia C. 
Clasificación:
5.0

The young lady who initially met renting the trailer, was very personable, very knowledgeable, and an expert at the hook up, she's an asset to the company company

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPER Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE A. 
Clasificación:
1.0

Van says $20 but went down to Orlando to pick something up and came back. Didn't even take ma 4 hours and got charged $105.00. Never again. I'm buying myself a pick up truck.

MYLENNE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda b.  |  First Impressions 
Clasificación:
5.0

Everything was clear and the service was great. well done

BECKY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raffaele L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENY P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIA V.  |  Overall Experience 
Clasificación:
5.0

Excellent Service

brenda f.  |  First Impressions 
Clasificación:
3.0

The manager wasn't helpful at all. She was mean and had a very nasty disposition! My worst experience in dealing with uhaul.

Marvin H.  |  Overall Experience 
Clasificación:
4.0

There was a leak in the unit. Luckily nothing of sentiment was ruined.

Margaret G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA M.  |  Overall Experience 
Clasificación:
5.0

Your manager Phyllis and her team are amazing. They provide great customer service. Gracias.

Judd B.  |  Overall Experience 
Clasificación:
1.0

Storage and unit were fine customer service line awful Lies and stories changing will never rent a uhaul again.

Casey C.  |  Overall Experience 
Clasificación:
2.0

Doors need repairing and they park trucks in front of your unit. Then it takes 2 hours to move it.

ROBERT W.  |  Overall Experience 
Clasificación:
5.0

Great storage but Uhaul customer service is terrible. Not this location but everything else was a pure nightmare. Customer service still has not called me back.

Michael B.  |  Overall Experience 
Clasificación:
5.0

🙌🏽

Roy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark H.  |  First Impressions 
Clasificación:
1.0

It's not clean. Animal droppings everywhere. Disgusting. The lock latch was so rusted, it was almost impossible to open the garage door. Some of the employees are so unhelpful is incredible you have storage business. And the parking is so congested, confusing, narrow and busy it's so frustrating to get in and out. Unless you just don't want or expect females doing the driving and putting the belongings away. On top of that U-Haul ought to be thankful that the vehicle arrived before expected, with the necessary gasoline, and in the same shape it was rented instead of having petty charges!!

Nancy G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Renee S.  |  Overall Experience 
Clasificación:
1.0

Terrible and made everything difficult.

Kaitlin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

AUGUSTUS S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tawani C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur Y.  |  First Impressions 
Clasificación:
5.0

Phyllis and Corrine are very courteous, polite and friendly, professionals doesn’t define them Experts is better stated and took care of everything before I even arrived!!!! Highly recommended!!!!

chester c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LADAWN I.  |  First Impressions 
Clasificación:
3.0

The price of the unit was more than advertised in the store

Paul M.  |  First Impressions 
Clasificación:
5.0

Very nice staff, and emoloyees. They made that part of the move non stressful. I would recommend this site to everyone that is close.

Mark K.  |  Online Move In 
Clasificación:
5.0

The staff is always friendly and professional. The facility is always clean and well maintained.

Tammy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LETA T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lymary M.  |  Online Move In 
Clasificación:
5.0

The staff has been very helpful and professional each time I've rented equipment.

Osker D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria H.  |  First Impressions 
Clasificación:
5.0

The employees we're very professional, very helpful .

cynthia n.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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