The lady at the front desk was so helpful had a very pleasant smileMary A. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Orange City
Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 12/24/2021: 7:00 am - 4:00 pm
- 12/25/2021: Closed
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.daniel P.
Continue the great service!RICHARDE A.
Very nice peopleKAREN F.
Customer did not leave a comment.daniel i. | Overall Experience
Everybody there was great. I rented a car hauler in addition to the 26 foot truck and got average 9.1 mpg to South Carolina fully loaded. The truck had bluetooth which worked out well for phone calls and using spotify. The cruise control came in handy.ANDRE D.
Customer did not leave a comment.Joe W.
Customer did not leave a comment.JESSE P. | First Impressions
Easy smooth transaction. Pleasant and professional personnel.TONI C.
Customer did not leave a comment.JUSTIN P.
Customer did not leave a comment.JORDAN A.
Customer did not leave a comment.Scott S.
Customer did not leave a comment.OSSIEL JR J.
We have rented storage spaces at this location for 19 years and have always been pleased with the property and management. Very friendly and helpful. The property is always well- kept and secure.MICHAEL V. | First Impressions
Customer did not leave a comment.BRYSON K.
Customer did not leave a comment.Kristen C.
Great drop off facilities - we did not go inside but the exterior was clean and the customer service fantasticMichael O.
Everything went great. I was very happy with everyone.CHRISTOPER Y.
Customer did not leave a comment.ELIE H.
Don't rob people with Price additions after they get back. I rented a truck for two hours and went 14 miles. The gage said EMPTY when I got in the cab. The tail lights were not working so I was afraid to stop for 1/8 of a tank of gas. My charge was supposed to be $29 and it was $83!!!! You don't get good reviews treating people like that.PAMELA I.
Customer did not leave a comment.JUAN M.
Customer did not leave a comment.GLADYS B.
Everything went wellRAMON M.
Customer did not leave a comment.Walter J.
ALL the staff went out of their way to assist, This location is very busy and constantly on the move and never showed how overwhelmed they are. I must say U HAUL should be very proud to hang their name on this location and TEAM playersrobert c. | Overall Experience
Keep up the good work great experienceRICARDO M.
Customer did not leave a comment.ISAIAH J.
Customer did not leave a comment.Tawani C. | Overall Experience
Customer did not leave a comment.TARA K.
I had a terrible time with the ignition switch on my truck. I had to keep playing around with the wheel and still not sure how I got it to start. It is very frustrating when trying to move and stopped shutting the truck off, thus not being green as you would like because I was afraid of getting stuck with the truck. I mentioned this to the guy at return and he was not too concerned. You should get this corrected! Other than that, the rental location was very clean and professional.GLEN C.
Customer did not leave a comment.JASON B.
Customer did not leave a comment.HOWARD B.
Excellent customer service, very clean and always seems to be a very safe area. I buy all my boxes from this location for my business. Always in stockGINA S. | First Impressions
Customer did not leave a comment.Ryan E.
Customer did not leave a comment.JOHN N.
Inside the car when I turn ON the Air Conditioning, the cabin smells like a cigarette, and the Truck is not economic , I expended it a lot a money in gasoline!WILFREDO E.
Customer did not leave a comment.Richard D.
Efficient check in and truck was clean and worked wellJOHN D.
Customer did not leave a comment.Charles M.
Terrible experience, they didn't seem to fare or very helpful with questions. The female agent was not interested in accommodating me, just finish the paperwork and move in to something else.James H.
Everyone was awesome helpful and busychris D.
Customer did not leave a comment.JOHN P.
Customer did not leave a comment.Charlene M. | Overall Experience
The location was well organized and the drop-off location was simple to identify.Manuel L.
Customer did not leave a comment.Peter B.
This team was not as pleasant or helpful. They didn't seem to know what to do about the return of a car carrier. The lady who answered the phone was not friendly at all.James H.
always a pleasure to rent equipment from this location...SHAWN M.
Excellent customer service at check in and return. Very pleasant and knowledgeable young lady at check in. Very efficient. Very pleased with my experience.DAVID H.
Customer did not leave a comment.ryan h. | Overall Experience
Customer did not leave a comment.Debra S. | Overall Experience
Customer did not leave a comment.CHRISTOPHER C.
Staff helpful and friendly. Phyliss especially. Great experience !Arthur Y. | Overall Experience
Customer did not leave a comment.DAVID H.
The owner at the desk giving us attitude and talking disrespectfullyNEICKO Q.
Customer did not leave a comment.Elmer L.
Very busy location. Need more personnel at the desk and phonesHENRY L.
Thank youJONATHAN J.
Took a while for somebody to come to get the car backLuis L.
Good experience for rentORLANDO M.
None, it's always clean and well stocked. Easy in and out.LAURY B.
Customer did not leave a comment.GARY B.
Excellent across the board.NORMAN F.
trouble with doing things on the internet, had to call on the phoneJames s. | First Impressions
Customer did not leave a comment.James T. | Overall Experience
Customer did not leave a comment.JOSEPH O.
I just love everyone who works there the girls at the front desk...the guys who help...they are soooo friendly and really work with you to get the best rental for your needs...and I have 2 storage units also. The store is awesome...plenty of supplies..lots of trucks to rent at any given day...Keep up the good work!!!JOLEEN M.
While the original order was messed up the crew went above and beyond to correct the problem and did so cheerfully.MARK S.
Customer did not leave a comment.ROBERT G.
Customer did not leave a comment.Tom B.
Customer did not leave a comment.NICHOLAS Q.
Customer did not leave a comment.vittorio Z.
Customer did not leave a comment.JONATHAN C.
Customer did not leave a comment.SONJA J.
I wish I could remember her name but the beautiful young woman who helped me was awesome. She made me feel very comfortable with her laid back personality and friendly attitude. If you read this, thank you again for helping my sister and myself out yesterday. We really appreciate it :)Tiffany a. | First Impressions
Customer did not leave a comment.LORENZO Q.
Customer did not leave a comment.DAVID R.
We were told that we were renting a covreed outdoor space with. It turns out that the electricity is nly on for a few hours at a time. If we were to turn on the small refrigerator in the RV to put food in prior to a trip, we would have had a real problem to find that it had not been running. Also, our space was not as long as it should have been because the renters behind us encroached upon ou space. Otherwise it is a nice clean space.Ralph M. | Overall Experience
The gas said full because the van was parked at an incline. As soon as I drove away it dropped to 7/8. I had to put more gas in than I should have. Other than that, I love this location!William S.
Customer did not leave a comment.Elmer L. | First Impressions
Customer did not leave a comment.Brian S. | First Impressions
Better WIFI- had to order an Uber and app wouldn't downloadPATRICIA T.
Customer did not leave a comment.PAUL V.
Customer did not leave a comment.CYNTHIA G.
Customer did not leave a comment.Carmen R. | Overall Experience
Customer did not leave a comment.MATTHEW L.
Nice and friendly customer serviceSHEILA Y.
The truck had a flat tire about 2 hours from home. Truck always had to be started twice.KATHERINE S.
Excellent facility and great people.Frank M.
Great facility, easy to find and Priscilla was very nice and professional! The young man who hooked up the trailer was very nice and helpful. Great work!!WILLIAM M.
Great place..Carlos O. | Overall Experience
Good service!CHERI F.
Customer did not leave a comment.CARRIE T.
Everyone at this location was very accommodating and professional when dropping off the trailer and when returning the actual truck.ERIC D.
Customer did not leave a comment.shawn b. | Overall Experience
Customer did not leave a comment.YASHIRA M.
Customer did not leave a comment.Stephen S.
The tail lights were not working at allTIMOTHY C.
The older lady at the desk was not too nice made me feel like walking out but I did need the vanSULEIKA S.
Customer did not leave a comment.LUIS M.
Customer did not leave a comment.Javier L.
Absolutely amazing team. The manger was so extremely helpful and informative. Couldn't have gone to a better place!!!Edwin S.
A+Mark F. | Overall Experience
Considerably helpful!!CHRISTOPHER ANT P.
Customer did not leave a comment.ARCADIO V.
Very friendly staff and always have a great experience with U haul. Thanks again for all the great customer service!RICHARD C.
Customer did not leave a comment.LAURA H.
Customer did not leave a comment.JUAN T.
Customer did not leave a comment.RICHARD G.
I was told I had access at all times. That's further from the truth. Each time I need access to mu unit I had to either have trucks moved or could nkt access. Using the alley ways in front of the storage units for your paying customers access for your overflow parking of your moving trucks is unacceptable. I spent alot on money per month to have little access. When I communicated my frustrations to the staff I was told basically to bad... it's the only place to park the trucks. Your overflow and logistics of the company's vehicles is not my problem. Access to a unit I pay for should have been their priority and resolved the problem. I've moved my belongs to your competitor and will continue to advocate to my friends and family anyone in need of storage to steer away from Uhaul storage.Frank B. | Overall Experience
Not charge so much money! I paid from 40 something dollars then came back to Uhaul, it's was 71 somethingAMANDA B.
The next customer should be ready for a long wait as this location appears to be chronically understaffed.Elwood S.
Customer did not leave a comment.VICTOR C.
Customer did not leave a comment.PAULINO R.
GREAT customer service!! As crazy as it was so busy Phyllis was the best handling ten things all at once while treating us as #1robert c. | First Impressions
Customer did not leave a comment.LOUIS L.
Customer did not leave a comment.ABBAREE S.
Everything was fabulousALEXANDER O.
Credit me for over filling your gas tankKRISTY T.
I rented 3 Uboxes from this location, they were ready and clean when we got there to unload. Everyone at this location was very knowledgeable about all my storage options and helped us with dollys and other moving equipment. I am very satisfied with this location.Cynthia C.
The young lady who initially met renting the trailer, was very personable, very knowledgeable, and an expert at the hook up, she's an asset to the company companyRICHARD C.
Customer did not leave a comment.Charles T.
Customer did not leave a comment.ANDREW M.
Customer did not leave a comment.christopher y. | First Impressions
Customer did not leave a comment.CHRISTOPER Y.
Customer did not leave a comment.wanda b. | First Impressions
Customer did not leave a comment.MARLENY P. | Overall Experience
Customer did not leave a comment.STEPHANIA V. | Overall Experience
Excellent Servicebrenda f. | First Impressions
The manager wasn't helpful at all. She was mean and had a very nasty disposition! My worst experience in dealing with uhaul.Marvin H. | Overall Experience
There was a leak in the unit. Luckily nothing of sentiment was ruined.Margaret G. | Overall Experience
Customer did not leave a comment.PAMELA M. | Overall Experience
Your manager Phyllis and her team are amazing. They provide great customer service. Thank you.Judd B. | Overall Experience
Storage and unit were fine customer service line awful Lies and stories changing will never rent a uhaul again.Casey C. | Overall Experience
Doors need repairing and they park trucks in front of your unit. Then it takes 2 hours to move it.ROBERT W. | Overall Experience
Great storage but Uhaul customer service is terrible. Not this location but everything else was a pure nightmare. Customer service still has not called me back.Michael B. | Overall Experience
🙌🏽Roy P. | Overall Experience
Customer did not leave a comment.Christopher D. | Overall Experience
Customer did not leave a comment.Mark H. | First Impressions
Customer did not leave a comment.Daniel P. | First Impressions
Terrible and made everything difficult.Kaitlin C. | First Impressions
Customer did not leave a comment.AUGUSTUS S. | First Impressions
Customer did not leave a comment.Tawani C. | First Impressions
Customer did not leave a comment.Arthur Y. | First Impressions
Phyllis and Corrine are very courteous, polite and friendly, professionals doesn’t define them Experts is better stated and took care of everything before I even arrived!!!! Highly recommended!!!!chester c. | First Impressions
Customer did not leave a comment.LADAWN I. | First Impressions
The price of the unit was more than advertised in the storePaul M. | First Impressions
Very nice staff, and emoloyees. They made that part of the move non stressful. I would recommend this site to everyone that is close.Mark K. | Online Move In
The staff is always friendly and professional. The facility is always clean and well maintained.Tammy B. | First Impressions
Customer did not leave a comment.LETA T. | First Impressions
Customer did not leave a comment.Ann L. | Online Move In
Customer did not leave a comment.Lymary M. | Online Move In
The staff has been very helpful and professional each time I've rented equipment.Osker D. | First Impressions
Customer did not leave a comment.Gloria H. | First Impressions
The employees we're very professional, very helpful .cynthia n. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!