Customer Reviews for U-Haul Moving & Storage of Oakville

5,845 reviews

478 Woody Rd   Oakville, ON L6K3T6
(Dorval and Speers)

(905) 842-3871

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(905) 842-3871

478 Woody Rd
Oakville, ON L6K3T6
(Dorval and Speers)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Anthony Braket  |  Overall Experience 
Rating:
5.0

Both doors had a problem closing, but overall was clean.

Carlos Sosa 
Rating:
5.0

Customer did not leave a comment.

Raquel Flug  |  Overall Experience 
Rating:
5.0

Easy check in. Clean and new vehicle

Scott Wilkinson 
Rating:
5.0

Customer did not leave a comment.

Flourine Debulgabo  |  Overall Experience 
Rating:
5.0

Well secured, neat and reliable storage facility. Friendly staff and helpful staffs. Although I was charged 3days instead of 2days when I rented the van and I called to complain and they promised someone will reach out to me but I still have not heard from anyone. But overall it was a great experience.

Latifat Olabisi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lee Caya  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Pierre Gilbert 
Rating:
5.0

It was good

lee Caya 
Rating:
5.0

Customer did not leave a comment.

AHMED GAD 
Rating:
3.0

The truck was a nightmare with many mechanical issues and warning bells ringing, speedometer not working at all times, gas gauge bouncing around and all the other indicators going weird. Check engine light and suspension/alignment lights flaring ... I seriously thought I would be left stranded on the side of the road. Not a pleasant experience.

Lemonwood Luxury 
Rating:
5.0

Customer did not leave a comment.

Maged Nasr 
Rating:
5.0

Customer did not leave a comment.

Michael dewson 
Rating:
4.0

stay friendly. this was a great experience

Michael Pearson 
Rating:
5.0

Customer did not leave a comment.

Coreta Small  |  Overall Experience 
Rating:
5.0

Friendly, knowledgeable and outgoing a much better experience that the Winston Churchill location

Michael Petitpas 
Rating:
5.0

Customer did not leave a comment.

Khizar Hayat 
Rating:
3.0

U HAUL Receipt Contract No: 71862590 Thursday, February 29 2024 11:58 AM In-Town Return (In) 10951 042-3971 LA-HALL MOVING & STORAGE DE OAKVILLE 641032 085T1455.105439195日75901 Cuet Ph - EMait: (496)882-8367 scott. Toma сом 418 WOOEY RD OAKVILLE OPi&SK3T6 Customer Mame: Scot tik 1264 Martorsugh Court 140% Cabsfe: ON L64345 Authorized Driver's) scoft he Rental Date Time: 2/27/2028 12 01 PM Retien Date Thme: 2/29/232* Chargeable Rental Periods: 2 Equipment 58340 KM m 00150 Dist Refe 50 43 x 159.00 KM Diet Charge 710971 Coverage CAV $32.05 Missing/Damage Charge 50/80 Rerital Rate 315 95 Rental Charge 579.80 Antual Charges 322151 % % 11 Environmental Fee: 32.00 Card Type: AEROUS Ret No.: 3223,51 XXXx-XXX-X000x-3003 Type: Payment Application Label: Merchairl Interac Approved: 421€32 ferm ID: 001 GST/HST Tax: 529 05 Total Rental Charges 5252.56 5789706 Debit Cata Payesent: $257,56 AID: 40000002771010 TVR: 0090008000 751: ERDO Net Paid Today: $252 55 • Icontirm Phar durrg the tver of my rental there was nof an accident imoolving the rented U-Haci equlpment and no incidenen wher thir ropipment struck or othervise caves darage to any person or property etter whie on a pubie sead ex prvase penperty. Theeo vas no irjury or damage sustained by ro ne any othee dvers or Pckug and Var Bear Rae Cuarante Ar the end of your rents sat wit Ecuate the bost deal for sou basee on the Gays ard Haneters uset Ths Wil ether be opular 5 19/95 ph/s Ailoreier rate OR our exdended rental rates Our adended rentai tates car ise a combaration of daty, weeky and monithiy sates with mieage nouded. The monitly vale is. for 28 daye. Soupmert in Customer's possession may be equipped with a Lifaut Location Tracking Device Andior DEM devices (such as OnStarD), Location formation may be ned for the roapons sel forty in the U-Haul Pavacy Policy available at unaul, coma agaippeecy indoe Courtney O U.Maul Signalure - (Courtre O) How are we doing? Please go to hipsweataui.com review and let us know it you received the level ot quatity and service you expect from this I-Haul Jocation. Mobile ContractCksse DIST CHARGE CDW RENTAL RATE INVIRONMENT 109. 7) -> 19. 95- 68.37 52. 00 39.90 2.00 142.27 19.16 $161.43 is the correct total I was over charged in rental charge should be 40 and over charged distance charge should be 68.27 Please credit back to my payment method on file the difference of $85.89

scott hill 
Rating:
3.0

Hi, I have not received the receipt despite of message on the website saying that the rental truck has been successfully returned. Please help, my email: raghavdewett@gmail.com I have tried calling support but no response so far

Raghav Dewett 
Rating:
5.0

Excellent

Marlon Allen 
Rating:
5.0

Customer did not leave a comment.

Sanja Medakovic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio Pajdakovski 
Rating:
5.0

Staff were wxcellent

Mark Davis 
Rating:
5.0

Everything was great from the lady who I dealt with to the equipment I rented

Walid Elshahed 
Rating:
5.0

Customer did not leave a comment.

Chad Martin 
Rating:
5.0

Great service.. entire pickup and drop of was so smooth and streamlined

Nikhil Juneja 
Rating:
3.0

The truck (hind) door latch was difficult to open and close. The ignition of the vehicle was difficult to use. Otherwise it was a pleasant experience and the staff members were very nice.

andre cunha 
Rating:
5.0

Customer did not leave a comment.

Mark Thompson 
Rating:
1.0

Absolutely disgusted with the attitude, behavior and treatment from the manager. Should be fired!!!

Shelley Lane 
Rating:
5.0

The team was very cooperative

MERHAM MERHAM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marty Robinson 
Rating:
5.0

Customer did not leave a comment.

Terry Shannon  |  First Impressions 
Rating:
5.0

Staff was super friendly and helpful.

Igor Chamsoutdinov 
Rating:
4.0

Customer did not leave a comment.

MICHAEL JOSEPH PEARSON  |  First Impressions 
Rating:
3.0

very long check out time

Michael Peever 
Rating:
5.0

Customer did not leave a comment.

Ron Stewart 
Rating:
2.0

1.The rules were not explained properly and the person in counter seems yo be in rush. 2. The truck was showing a message that one of the tire has less air which is not good for someone moving. 3.The after office hour return process is too complicated. The app was not allowing me to return and I spent half an hour trying to understand and taking many pictures in a bad weather

ABHISHEK BHATT 
Rating:
5.0

You and your staff are amazing, made me feel secured and comfortable purchasing your service. Thank you.

Ryan Ramroop  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beverly Golbeck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gaetano Segreto 
Rating:
5.0

Customer did not leave a comment.

Art Fridy 
Rating:
5.0

Nothing, it was a great experience, thank you!

Melinda Clarke 
Rating:
5.0

Customer did not leave a comment.

Hazel Macphail 
Rating:
5.0

N/A

Carol Gray 
Rating:
5.0

Excellent manager and staff

Constantine Daicos 
Rating:
5.0

Clearly indicate the return areas, especially when the side of building is full.

David Wharton 
Rating:
5.0

Customer service was exceptional

wendy cockburn 
Rating:
5.0

Workers were fantastic!

Sarah Butcher 
Rating:
5.0

Customer did not leave a comment.

Jennifer Tremblay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

stephen cyr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe Scolaro 
Rating:
5.0

Looks like front staff shortage

Akash Jogi 
Rating:
5.0

the van was very un economical to run. It used 11litres for 12 miles so even short trips it can get expensive.

Adrian Haviland 
Rating:
5.0

Great service!! Especially from Christian! Thank you!

SOHUN FRANCIS PINTO 
Rating:
1.0

I was given the wrong vehicle, and after delivering the vehicle, two hours later, I was given a call and told that there was a technical issue with the vehicle and needed to return the vehicle as soon as possible upon probing, it was informed that this vehicle was not supposed to be given to us and it was meant for somebody else. The drop location was another area as per my initial booking but the store person called and told me that they will charge me $500 if you don’t drop your vehicle at the original pick up location. So I had to drop the vehicle from my original pick up location and I had to spend almost $50 to return back to my place of shifting. Moreover I was charged extra for the kilometres that I had not intended to drive.

Unnikrishnan Ajith Nair 
Rating:
3.0

I was told the storage unit monthly fee would be applied automatically to the credit card on file. But then I'm charged a $15.00 late fee because it was not automatically charged. That sent the rating from excellent to average, even if 15 is not that much.

EDWARD DE KONING  |  Overall Experience 
Rating:
1.0

Truck was dirty, needed complete in and out wash Very expensive for 4 hours paid $110 including gas Waste of time for taking pictures by doing myself without support. What if I have no data in my phone or someone is not educated to complete the online checkin for car examination. Whenever I go for my personal car service they take the picture with their iPad or device from all sides before starting any service so they will have an evidence that car was received in what condition Same way UHAUL should take pictures before handing over the equipment/ car to customer

Mustaqeem Chaudhry 
Rating:
5.0

Parking! Your parking is horrible

Kelly Smith 
Rating:
1.0

I had rented a 10' truck for several hours. I had informed the staff that the fule tank was not filled to what levels that were marked on the documents. When I had returned the vehicle, I filled the gasoline tank back to its required levels. I was then charged CAD$42+ for EZ Fuel Service Fee when in fact I was never to be charged for fuel. This was terrible service and I would never recommend this again. Terrible customer service and the staff was rude about the notification which I am not out of pocket being charged for fuel not used. This is absolutely unacceptable and not professional service whatsoever!

Michael Hyman 
Rating:
1.0

I rented a Cargo Van and drove 19 km, and was charged $44 for fuel. I called customer service to contact the car rental store to question the matter. Good thing is the store promised to refund the fuel fee. Bad thing is nobody knows why dose it happen.

dahai yun 
Rating:
5.0

Customer did not leave a comment.

Lenka Vavrek 
Rating:
5.0

Customer did not leave a comment.

Oliver ZHANG 
Rating:
5.0

Customer did not leave a comment.

EMEKA DIBUA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shahab Hamraz  |  First Impressions 
Rating:
5.0

Parking would be the only complaint. The staff at this location are AMAZING!!! I didn’t catch their names but they went above and beyond - were so helpful and fabulous to deal with. Whoever owns this location is lucky to have the 2 girls that were working at this location 12/17. TOTALLY AWESOME CUSTOMER SERVICE!!!!

Kelly Smith 
Rating:
5.0

Customer did not leave a comment.

Nai Li 
Rating:
5.0

Customer did not leave a comment.

Donna Cornibert  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Susan Attard 
Rating:
5.0

Customer did not leave a comment.

Angela Jeun  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICK FORNASARI 
Rating:
4.0

U Haul was Smelling inside cab,Strange smell like Diary

SARBJIT DHINDSA 
Rating:
5.0

10/10

xiaofeng tang 
Rating:
5.0

I only had my things in storage for a month, but would use this facility if needed again. I reserved online which was easy and the office staff was friendly, respectful, and helpful.

Danielle Kierpiec  |  Overall Experience 
Rating:
3.0

Overhaul your U-Haul App as it does NOT work.

DAVID HARRIS 
Rating:
3.0

i was given a truck with a ramp. I though I will get a truck with automated ramp.

moenara corp 
Rating:
5.0

Customer did not leave a comment.

CHARLES GENARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Anthony  |  Overall Experience 
Rating:
4.0

I rented a dolly for major appliances to move a fridge to a new location. There were three steps at departure and four steps at arrival. Although I attached the appliance with the belt provided, the belt was too low and difficult to tighten so the appliance tilted and fell on one of the steps at arrival. Some regrettable damage occurred. I think that U-Haul should provide two tightening belts for tall appliances one up and one down and also instructions with the dolly on how to best tighten the belts and how to engage the steps going out and going into the new location.

Frank Nuzzo 
Rating:
1.0

Made me pay for 2 full days when I should have paid for one!!! collected the truck at 6pm and returned the following day at 6pm

Wade Van der Struys 
Rating:
4.0

Customer did not leave a comment.

Jonathan Hunt 
Rating:
5.0

Good experience

Abhinay Reddy Kolanu 
Rating:
5.0

Just continue what you're doing Loralei

Julian Wise 
Rating:
1.0

Fire Lorelai for treating customers like a piece of trash.

Sydney LaRochelle 
Rating:
4.0

Customer did not leave a comment.

paulo damaso 
Rating:
5.0

Customer did not leave a comment.

Lisa Recagno  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT WINTELER 
Rating:
2.0

The customer service centre and the locations are not on the same page. Giving different info at the call centre and the location is unacceptable. Costed me too much money

meagan hudson 
Rating:
4.0

The mobile pick up is a mess. Wasted an hour of my moving day trying to get access to a vehicle. It was not the fault of this location, it was the South Service Road Uhaul that screwed my day up by not having the vehicle I rented set up. The Woody location was professional and helpful.

Megan Wiles 
Rating:
5.0

Excellent customer service at this location. The General Manager, Lorelie Aumann, was very helpful with my moving plans from a different storage locker provider. Her staff, such as Courtney were also very helpful in making my move go smoothly. I am impressed by the cleanliness of the facilities and of course by the affordable rates at this location. You have a well run professional group here. I hope for this to be a long-term stay, with no excessive yearly rate increases, like at the last place i left. The U-Haul service was also very helpful.

Ernie saito  |  First Impressions 
Rating:
5.0

All good. Thank you

BOZHIDAR DECHEV 
Rating:
4.0

Customer did not leave a comment.

Moin Akram 
Rating:
3.0

Get self checkout for moving supplies so you don’t have to wait to buy boxes when both clerks are setting up truck sales. It is very frustrating to wait while people make choices and go back and forth and you just want a box!

Debora Johns 
Rating:
5.0

Quick and easy pick up and drop off process. Communication with UHaul throughout the experience was top notch.

RASHEED RAFIDI 
Rating:
4.0

Customer did not leave a comment.

Xiaohua Ma 
Rating:
5.0

Customer did not leave a comment.

Ben Nikolic 
Rating:
3.0

Great service, vehicle issue experienced but well handled. Courtney was a pleasure to deal with, as was the first person who dealt with the mechanical issue.

melinda head 
Rating:
5.0

Customer did not leave a comment.

DAVID SMITH 
Rating:
5.0

Customer did not leave a comment.

Georgina Armand  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Georgina Armand 
Rating:
5.0

Customer did not leave a comment.

JAMES W 
Rating:
4.0

Customer did not leave a comment.

Sydney LaRochelle 
Rating:
4.0

The return app is a bit cumbersome didn’t save as much time as expected. May have been as long as waiting for an associate

Ryan Blue 
Rating:
4.0

Customer did not leave a comment.

Jim Johnstone 
Rating:
5.0

Customer did not leave a comment.

Steven Bolliger 
Rating:
5.0

Customer did not leave a comment.

Martin Karens 
Rating:
2.0

When I received the car, it was below the mentioned line a little bit. I found it very small different, so I didn’t ask for change. When I returned it it was in the same level below the line a little bit, almost touching the line, but they consider it on the line before it and changed me 12 dollars for that.

ANAS ABUELNAGA 
Rating:
1.0

I had to wait 30 min after my appointment time, because my vehicle was not having a nameplate, i had to wait for another vehicle to be returned even though my booking was confirmed, I lost money due to this because of my commitment with others to be there on time..

Hazem Bouzayane 
Rating:
4.0

Customer did not leave a comment.

Egor Ilin 
Rating:
5.0

Staff were very helpful. A little junior but very enthusiastic.had to help them solve my hitch problem. Appreciated the service. Definelty customer friendly

Ewald Becker 
Rating:
4.0

mishap with initial booking that require change in reservation from different location, but phone agent was very helpful. smooth checkin and checkout process. checkout instruction should include how to return key and padlock

Aadil Mamuji 
Rating:
5.0

Customer did not leave a comment.

Shandra munro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christopher Huband 
Rating:
5.0

Customer did not leave a comment.

Sandra Ranger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hassan Mahmud 
Rating:
5.0

First time renting from U-Haul and the experience was great. The facilities are state of the art and clean. The truck was very clean inside and out. The staff were very helpful and explained everything in detail. Will definitely use this location again for any truck rental or storage needs.

Michael FELTRIN 
Rating:
5.0

Customer did not leave a comment.

Amir-Abbas Saghaeian 
Rating:
4.0

My first pickup was at 3040 Trafalgar Road, but my requested equipment was not available. The only Ryder truck they had was 15 ft, when I ordered a 20 ft. You may have heard that there were issues with remote entry, or unmanned location, but the equipment I ordered was simply not there. As a result, I lost an hour having to go to the location on Woody Street to get the needed 20 ft truck.

Howard Pittman 
Rating:
5.0

The team at the dealership were proffesional, kind, efficient! Excellent experience. The truck was good but the COST was a huge shock. We saw $19.99 to rent and ended up being charged $850 to take the truck up north and back in under 24 hours. The team at the dealership did tell us that it was by the mile, but when I booked on line I was not aware. We did purchase some cardboard boxes, but the overall cost was way above what we ever ever anticipated.

Hermann Leiningen 
Rating:
5.0

Courtney was a wonderful.

Aaba Fine Foods   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ABDULAZEEZ IBRAHIM  |  First Impressions 
Rating:
5.0

Knowing that theres free storage unit fora mo th whennu book a u- haul ia great. Thank u so much!

Laila herraro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEBASTIAN FRUDZINSKI  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony Lee 
Rating:
5.0

Extremely professional staff and excellent customer service

suhail khawaja 
Rating:
5.0

Customer did not leave a comment.

Daniel Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWARD DE KONING  |  First Impressions 
Rating:
5.0

About outside vehicle cleaning only; inside was good.

Jean-Paul Stephan 
Rating:
5.0

Excellent customer service.

Carol Gray 
Rating:
5.0

I like renting trucks from this location, trucks are clean, people are nice, smooth transaction.

Ralp Michael Reusi 
Rating:
4.0

Customer did not leave a comment.

DOUGLASKEN MCMULLEN  |  Overall Experience 
Rating:
5.0

Excellent customer service. Thank you!

michael dimaria 
Rating:
2.0

Attendants were not helpful. I took 15 minutes to find the car and nobody would helped me despite I asked. After 15 minutes alone they decided to go outside to find the car stuck behind another one

Gabriel Karan 
Rating:
5.0

The staff were very kind and helpful. They even allowed me to come do a trailer test fit to make sure everything on my vehicle worked correctly. The variety of trailers makes it easy to get one to suit your needs. They even have really small ones you can tow with a average car.

Jason Vandenburg 
Rating:
4.0

Customer did not leave a comment.

Patrick Fornasari 
Rating:
5.0

Customer did not leave a comment.

Jeff Lowe  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Zia Fehrenbach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rouba Halek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARDL CLARKE  |  Overall Experience 
Rating:
5.0

The guys at the Oakville facility were so helpful and friendly. Recommended.

Flourine Debulgabo  |  First Impressions 
Rating:
4.0

Getting expensive and out of reach for people to afford

Deborah Seymour  |  First Impressions 
Rating:
5.0

They were super helpful to me when I rented a truck and storage space from them

Richard Bye  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shandra munro  |  Overall Experience 
Rating:
5.0

Great facility, helpful staff and no issues in 12 years Thank you

JOYCE FURLANE  |  Overall Experience 
Rating:
5.0

Efficient and well maintained facility.

Peter Lowes  |  Overall Experience 
Rating:
5.0

Excellent and friendly customer service. I switched rooms twice to get the desirable location and all along staff was very helpful and accommodating in helping me chose the right room. Clean and large room.

Affan Javed  |  Online Move In 
Rating:
3.0

It took 45 mins to be served. Gas tank level was incorrectly marked, this was rectified by Fatima on return of the truck

Mike Pasco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANNON SPEERS  |  Overall Experience 
Rating:
5.0

Used the facility for storing my daughter's furniture and precious things after her first year at Sheraton College. Thank you

Mary Lorusso  |  Overall Experience 
Rating:
5.0

Thanks for making my move easy

ruth houh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Gilby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NENAD LUKIKJ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Husameldin Mohamed  |  Overall Experience 
Rating:
5.0

Thank you to everyone involved, in making this such a positive experience. To all the staff, thank you for your professionalism kindness and courtesy

Frances Clayton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HASSAN MEKTABI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maximous Abdelmalek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Rydall  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Allan Wisby  |  Overall Experience 
Rating:
4.0

All was easy and fine but it's so expensive

Carole Hallman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adelarin Adeyemi  |  Overall Experience 
Rating:
3.0

The employee at the U-Haul Storage Facility saved my experience. I booked online and then someone called me, everything seamed great. Then I got a call from someone at the dispatch and the rest was a bit of a nightmare coordinating, from random pick up locations, a drop-off location that was inputed nowhere near the storage locker, rude people on the phone, a 45 minute call to try and sort out the drop off with no resolution. Other than the experience at the storage facility, the process with Haul was a bit of a mess and I wouldn't recommend it to those who don't want a run around.

Michael Ouzas Real estate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARDL CLARKE  |  First Impressions 
Rating:
5.0

I had a wonderful experience for the 3 years I had a storage locker with Uhaul. I would definitely use the service in the future and recommend it to others. Thank you!

Evangeline Do  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Eitelbuss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Laronde  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara rowick  |  Overall Experience 
Rating:
5.0

The staff was extremely nice and always helpful.

susan jones  |  Overall Experience 
Rating:
5.0

The staff were all very friendly and helpful.

julie durfy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edilberto Duverger Velazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathan Clark  |  Overall Experience 
Rating:
5.0

No hesitation recommending to anyone. Manager was excellent, available and accommodating.

David Howard  |  Overall Experience 
Rating:
4.0

The light ever worked and when we asked about it no one seemed to know how to turn the light on.

Mary Beth Taylor Racine  |  Overall Experience 
Rating:
5.0

Very accommodating staff and Loli li was fantastic and extremely helpful. I recommend this facility

Rudolph gubo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerardo Colangelo  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Larry Holden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KALEEM ARIF (ARIK ENTERPRISES)  |  Overall Experience 
Rating:
5.0

I was very pleased with my experience, easy, convenient, very clean, so happy with the indoor storage, everything is accessible to move things into the storage unit. Mary Grace Lorusso

Mary Lorusso  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KHYATI PANCHAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gordon Levey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Khurram Rehman  |  First Impressions 
Rating:
5.0

Satisfied

Oyewole Yusuf bamidele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAN GOSSELIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUCKHJEVANSINGH DADIAHLA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy McAdam  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Muhammad Idrees  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tomasz Spust  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jenny Seet  |  Overall Experience 
Rating:
2.0

We should have been told that there was no working elevator in the building, instead of finding this out when our movers showed up to move our stuff in to our 2nd floor unit. You could at least provide dollies or carts on the 2nd floor that would allow one to haul one's things clear across the 2nd floor to the only stairwell and door that can be used to access the unit.

Helen Becker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mohammad Albrzawi  |  Overall Experience 
Rating:
5.0

No comment

lorenzo caputo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Nicholson  |  Overall Experience 
Rating:
4.0

Rentals are expensive. I would have used the units longer if it wasn’t for the high prices.

SNEZANA RADUSIN  |  Overall Experience 
Rating:
5.0

It was a great experience. Every time I was there the facility was clean and employees were helpful and friendly.

Julie McIvor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Ranger  |  Overall Experience 
Rating:
5.0

great place awesome staff

danila karobkin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mohammad Albrzawi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shivam Patel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nengi Spiff  |  Overall Experience 
Rating:
5.0

Had a great experience at this facility.

Edson ferrreira  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDRE HAHN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Prysiazniuk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Tucci  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Daniel Mallet  |  Overall Experience 
Rating:
5.0

Definitely extremely helpful with a last min short term storage situation. We were really in a jam and this was the best coarse of action. The rolling carts on site were beyond helpful.

Daniel Mallet  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Grist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gurddeep Bath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Waseem Mahmood  |  First Impressions 
Rating:
5.0

Great staff and really comfortable facility

danila karobkin  |  Online Move In 
Rating:
3.0

When we booked the storage locker we were advised the locker we had was the biggest. That night we struggled moving items into the locker. Ultimately found out the next day a way bigger locker was available. Upset the customer service representative did not offer that option to us. Very disappointing as the room was very difficult to maneuver. The door/ locker was very weak and not as sturdy as other locations. When I eventually spoke to the manager/ acting manager the refund for the locker was issued but I had to present my Carlsen as we had rented a van at another location. The initial customer service woman was very discouraging and I have always had an amazing experience with Uhaul. I was saddened and upset by thr treatment from the initial customer service rep that I spend 3 weeks resolving the issues. We have closed down the locker and moved to another facility.

Maria Guadagnoli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MOHAMED BORHAM  |  Overall Experience 
Rating:
1.0

When I arrived, the unit I had rented had no power in the building and therefore I wasn’t able to access the elevator. As I had a truck full of items to move in and then had to change and rent a more expensive unit in a different building. Although the gentleman working there tried his best to help me I am really not impressed with my overall experience.

Tonya Flaming  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

RAYMOND GANONG  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tom Dorman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Maria Guadagnoli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eve sousa  |  First Impressions 
Rating:
3.0

A few staff need to work more efficiently to avoid confusion for the customers.

Thi Hong Ngoc Tran  |  Overall Experience 
Rating:
5.0

Only drawback is paying $10 extra to get 24 hour access. I declined. Makes absolutely no sense why U Haul would apply this charge. Why not just include in the rental price and give customers the option. Comes across as a money making scheme.

STEVE PERRY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Goran Poposki  |  Overall Experience 
Rating:
4.0

Summer months was very hot inside. The carts were nice, although one was broken once. The alarm seems useless as it keeps going off and it doesn't look like anyone checks. I tried to buzz security multiple times for different matters, like the alarm or lack of toilet paper, but nobody ever answers.

Lawrence Mak  |  Overall Experience 
Rating:
5.0

Good service, friendly and fast

Adrienne Scaglione  |  First Impressions 
Rating:
5.0

it worked perfect for the 2 months we need. while we waited for our new place.

JOHN J REYNOLDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rasheed AlHomsi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Pinard  |  Overall Experience 
Rating:
1.0

Beyond terrible staff and management. The staff were untrained and unaware of how to use the computer or where to find things. Luerelie the manager at this location was terribly disrespectful and I will never return to this location or any uhual storage after this experience.

Mary Ashley Colindres-Diano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Dorman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Dyson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Kostrzewa  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Francine Landry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Holuk  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lee Lopes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl Einarson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marina Djurdjevic  |  Overall Experience 
Rating:
5.0

Got great customer service. And Loreli was very kind in giving us conveniently located storage space.

Georgina Armand  |  Overall Experience 
Rating:
5.0

The GM who checked us in was kind, professional and very helpful. Our truck broke down right in front of our unit as we tried to pull away. Luckily she was there and knew exactly what to do. She was amazing and honestly made everything better after a very stressful few days.

Arlette Edmunds  |  First Impressions 
Rating:
1.0

After paying my first months rent i arrived at my unit a week later to move the contents of my house in only to find I had been locked out due to 'lack of payment'. I spoke to the manager, Lorelai, and assumed she had taken care of the error. I arrived again a week later to find that i had been locked out of my unit again. I spoke to lorelai once again, i found her rude and unapologetic. She was very unprofessional. The beginning of this month I received an email from Uhaul saying I was late with my monthly payment and was charged a late fee and locked out again. I was confused as my credit card was nowhere near its limit. I called Uhaul and spoke with a young man to find out that there was no credit card on file for my account. (You cant make this stuff up). I have had nothing but issues as a direct result of the unprofessionalism and incompetenace of Lorelai, the manager. If I treated my clients like this, i would have none. Do yourself a favour and go to another Uhaul in the area or make sure to have another customer representative take care of you at this location.

Nicole Kibath  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Beth Taylor Racine  |  First Impressions 
Rating:
2.0

Consumers deserve more Respect from the Management in general. Mostly long time Customers..

JOSE RICARDO MARTINEZ  |  Overall Experience 
Rating:
2.0

I made reservations for both trailer and storage. There were none of them available at the time of check-in.

Thi Hong Ngoc Tran  |  First Impressions 
Rating:
3.0

Storage was fine but for the mice that were in our storage unit and ruined some of our items. Doesn’t seem like much was done to prevent rodents.

James Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Tiller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ThiDaoLe Nguyen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

iram NISAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence Mak  |  First Impressions 
Rating:
1.0

I was called by this location 3 times, I do not know who this person is who was moving. I told them this multiple times and they kept calling back.

Darlene Kretzschmar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Goodall  |  Overall Experience 
Rating:
5.0

Perfect service excellent sales /staff. Special thanks to Lorelie Aumann.

Rasheed AlHomsi  |  First Impressions 
Rating:
5.0

I loved it , good job.

jude boateng  |  Overall Experience 
Rating:
5.0

Great experience only comment is girl who was on was very junior and was had a little bit of a hard time figuring some things out and manager wasn’t reachable

SYDNEYALANA MURCAR-EVANS  |  First Impressions 
Rating:
5.0

Great service

Aman Choudhry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nabeel Hussain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nelson Vargas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HERNANI DASILVA  |  Overall Experience 
Rating:
5.0

Before even entering the office a staff member approached me and offered to help me, setting a great tone for the establishment. Workers I interacted with were very friendly and helpful. Facilities were clean and just as advertised.

NICHOLAS LEE COCHKANOFF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Carandang  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tijana Cota  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina Sturridge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelagh Ross  |  Overall Experience 
Rating:
5.0

Moved in on a Sunday afternoon. The staff present was informative and helpful. Thank you

Barry Thomas  |  First Impressions 
Rating:
5.0

I was very grateful to Laura Lee and the staff, they where very helpful in every way. Thanks again Sandra

Sandra Ranger  |  Overall Experience 
Rating:
5.0

Its a very good idea that we have like storage to serve business.

Mohammad Walid  |  Overall Experience 
Rating:
5.0

Melony (Manager out of Brampton) was especially helpful after the fire destroyed most of the building. She was polite, professional, understanding and went well above and beyond what anybody could expect. Big fat raise for Melony.

chris murphy  |  Overall Experience 
Rating:
5.0

Melony (Manager) is a true professional. Polite, helpful, and she went above and beyond the call of duty to help me out.

Christopher J Murphy  |  First Impressions 
Rating:
5.0

My contents were covered with ice because of the fire in my old unit’s building. I was very impressed with the helpfulness, speed and efficiency of your recovery crew’s action in cleaning up my old unit,re-boxing salvagable contents, and moving as much as possible to a new unit (in frigid weather).

JOHN MACARTHUR  |  First Impressions 
Rating:
4.0

Temperature was turned down making it very cold on the second floor. Blowing in insulation made no difference to warm the second floor that was now around 50DegC the temperature made sorting through archives is difficult (can not ware gloves) . Plus the billing credit from prepaying a unit and downsizings seemed to be a mystery. The previous management kept it warm on the sevens floor and billing and upgrades and down grades were never an issue. They always accommodated my needs.

scott hill  |  Overall Experience 
Rating:
4.0

A difficult day for the check in (snowstorm) but probably more difficult for the folks moving in than for the employees behind a desk. Smiles and a bit of emphaty can be learned, even if process was efficient

Devon Masciangelo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ravish Tandon  |  Overall Experience 
Rating:
3.0

There is no light in my storage.

Mustafa Mohammed  |  First Impressions 
Rating:
5.0

A-1 service. The staff was friendly, caring and very helpful. I always use Uhaul for my moving needs.

Linda Pratt  |  First Impressions 
Rating:
2.0

I couldn't use the storage unit because the day I was moving my things the elevator wasn't working. Using the stairs wasn't an option, as some of the boxes were heavy. I had rented a truck, so I wasn't going to pay for a new truck later on, so I simply had to look for an alternative.

Javier Hernandez  |  Overall Experience 
Rating:
5.0

I have used haul in many ways , Truck rental , trailer rental and storage and every time things are done right !

KENNETH NOTT  |  First Impressions 
Rating:
4.0

Answer to 5 relates to lack of salting and snow removal outside the door to where locker was located.

BRIAN MOODIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eva Haas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINEM BRAMHILL  |  Overall Experience 
Rating:
5.0

Staff goes the same extra mile

Kenda alhadic (Majowski)  |  First Impressions 
Rating:
5.0

Staff very friendly Great service!

Peter Majowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Gilby  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDRE HAHN  |  Overall Experience 
Rating:
5.0

Ther is a promotion I got one month storage free

abdul kareem  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miroslava Mencheva-Stoeva  |  Overall Experience 
Rating:
5.0

Amazing management uhau Oakville

hristo stoev  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Ronald Caughlin  |  Overall Experience 
Rating:
4.0

Uhaul as a whole is very disorganized. I had to fight with different reps to get my locker and my drop off location at the same location without being charged $2000 extra. The lock i was told to buy was the wrong one for the locker so I was forced to buy a second lock. Not sure why I cannot use the lock i originally purchased.

Jared Miranda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Sigal  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PIYUSH TIWARI  |  Overall Experience 
Rating:
4.0

Friendly

scott hill  |  First Impressions 
Rating:
2.0

Made a reservation a month in advance. The truck had been loaned out to someone else when we got there. The staff was unusually unhelpful and argumentative. Make sure any perks you get are included in your actual contract. Have a tendency to deny at time if payment. Not impressed. But the storage facility was great!!

Linda Dwyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miroslava Mencheva-Stoeva  |  First Impressions 
Rating:
5.0

Need some helping hands for guidance on floor as staff behind counters are too busy. Even we were given space and place were occupied and unloved. Then we came back and update your team, they were not aware. Regards

MASHOOD MERCHANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OMARMAHMOUD M SA AL-MASHHADANI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark Barton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Silva  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christina Sturridge  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Gregory Zaun  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Piper  |  First Impressions 
Rating:
5.0

New area is large and easy to access. Upgrades to this location make it my first choice now.

ANDRE HAHN  |  First Impressions 
Rating:
4.0

The door to unit 225 did not hold up very well when opened. This could have hit me as it did drop down a couple of times.

ben di tommaso   |  Overall Experience 
Rating:
5.0

Staff were very friendly and helpful

NORMANA BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA SANTO  |  First Impressions 
Rating:
4.0

Would love to have light in the actual storage unit to see properly. Otherwise good experience!

Liana Palmerio-Mcivor  |  Overall Experience 
Rating:
5.0

Hi... The service at this facility was exceptional. Access to the storage units are easy. The office staff was very friendly and efficient and check in was very fast and clear. During the move, we realized that the storage unit was too small for all of our stuff. I asked the staff for help and they were right on it. Problem solved. i would highly recommend this location.

Don Rosenthal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelagh Ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paulo Aurora  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard clarke  |  Overall Experience 
Rating:
5.0

Clean storage units,we'll kept grounds, friendly staff

Miles Gorrell  |  Overall Experience 
Rating:
5.0

I was very impressed when I returned my U haul cargo van. The young man, Moona, was very kind and friendly. When I went to the storage unit to unload my stuff, he was very helpful with the door of the unit that got stuck on me. He demonstrated patience and kindness. Thank you

MARISHA WRIGHT  |  First Impressions 
Rating:
5.0

Lorelei is very efficient and helpful She is also very good at multitasking and helps several staff at the same time and helps her own customer

Debra Varga  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jung Woo Jin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Scholz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louise Finn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Hann  |  Overall Experience 
Rating:
5.0

Great place, easy access, very clean, very friendly and helpful staff. Thank you!

Debby Leblanc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard clarke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NORMANA BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONYN RONZA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Misal Patel  |  First Impressions 
Rating:
1.0

Significantly overpriced. Alarm malfunctioned over 2 years of use. Never in the years as a customer was I able to speak with a representative without waiting in a queue

CHRIS CAROTHERS  |  Overall Experience 
Rating:
5.0

Keep it p.

CLEO CLEOVOULOU  |  Overall Experience 
Rating:
5.0

The office staff were super accommodating! Loved the experience I got and would 100% use u haul

Cole Clemenhagen  |  First Impressions 
Rating:
5.0

Love this place. Great storage and easy access!

Debby Leblanc  |  First Impressions 
Rating:
5.0

It's a great storage facility with easy access!

Deborra A Leblanc  |  Overall Experience 
Rating:
1.0

How can you not offer prorated? I’m paying for 2 months (60 days) when I only need 36 days. I would use your competitors next time and tell friends the same. Terrible pricing model.

Kuno Tucker  |  First Impressions 
Rating:
5.0

All of the staff were always friendly and helpful.I will always recommend uHaul to family,friends and people I meet.Thank you all for making my experience a pleasant one. Golda

Golda Kennedy  |  Overall Experience 
Rating:
5.0

manager was extremely accommodating for my specific situation and got things done in a very timely manner, Would definitely recommend this location to anyone!

maya read  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OMARMAHMOUD M SA AL-MASHHADANI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Mola-Garcia  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mariette Koua  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stuart Germain  |  Overall Experience 
Rating:
5.0

Best and cleanest Uhaul I’ve ever seen. Great employees and overall positive experience with them!

Samantha Doyling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Ranger  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Walmir Segatto Junior  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sallie Parker  |  Overall Experience 
Rating:
5.0

The staff was amazing And very helpful.

SLOBODAN MILOVANOVIC  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Coco Lu  |  First Impressions 
Rating:
5.0

I love this storage. It was so easy to back up the car and put everything on the carts and then have the really large elevator to get to the 2nd floor. For sure I would highly recommend this place!

Deborra A Leblanc  |  First Impressions 
Rating:
5.0

The staff were fantastic and very helpful, especially the lady working that morning.

Alex Winiarski  |  First Impressions 
Rating:
4.0

I didn’t realize I had to check in at the front. All communication says “gate” which there isn’t. So I drove to my unit and out in my code - the pad said I hadn’t checked in. I walked (from the far end of the compound) to the front and a very helpful person explained the process to me. I don’t understand why I need to use the same code in 2 places to get to the locker?

Jason Speers  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jorgeluis Lavado Ricaldi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Purnima Fernando  |  First Impressions 
Rating:
5.0

Staff knowledge and friendly but professional. Keep up the excellent work ethics.

EMANUEL MOSSA  |  First Impressions 
Rating:
5.0

The original storage unit that was provided was supposed to be a 10x10 - when I arrived on-site it had been split into two 5x10. When we went to look at the unit, it was just too small, very inconvenient and too far on the inside of the building. The women at the front desk was wonderful and provided us with a new locker that was much more convenient within a few minutes. Thanks!

Lindsay James  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lina Desousa  |  First Impressions 
Rating:
5.0

Thank you.

M Spencer Patterson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chetan Devkishin  |  First Impressions 
Rating:
1.0

The absolute worst experience from any company. Left me and my husband in tears. I will NEVER be using your service EVER

Harold Couvier  |  Overall Experience 
Rating:
5.0

Very helpful staff

Selvakumar Ramasamy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nadeem Baig  |  Overall Experience 
Rating:
5.0

The staff was amazing, very helpful and friendly.

SLOBODAN MILOVANOVIC  |  Overall Experience 
Rating:
1.0

My experience was a very disappointing one. When I reached the facility, I found a lock on my allocated unit. When I went to the customer service desk, I was passed on from one rep to another (4 total) and finally the response was the system double booked my unit. I was not offered a similar unit (due to availability) and instead I was given 2 half units instead. Funny enough, when I went back to the warehouse to locate my units, one of them also had a lock on!! I felt like I was on candid camera when I had to walk back to the customer service desk.

Amro Elbanna  |  Online Move In 
Rating:
4.0

Everything was satisfactory. I’d rent there again.

AAron Zachary Yallop  |  Overall Experience 
Rating:
5.0

The staff at this location are truly exceptional. After I vacated my locker and before I had a chance to call same day the staff had noticed my locker was empty and the contents gone. They called me to make sure it was me that had emptied it. Honestly... Above and beyond.

Janine Jelezarov  |  Overall Experience 
Rating:
5.0

outstanding service!

Jorgeluis Lavado Ricaldi  |  First Impressions 
Rating:
5.0

Staff are very helpful. Excellent service. Clean storage facility with dollys available on-site. Very helpful. I would definitely recommend U-haul.

Rose Campbell  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Elsa Capela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tejashree Sayanak  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael wright  |  Overall Experience 
Rating:
5.0

Thank you for keeping my belongings safe a secure for over a decade! I will recommend this location to all my family and friends, and If I will ever need a storage unit again I will be coming back to your location!

CARMELA MARINO  |  Overall Experience 
Rating:
5.0

Just too pricey

Aliaksandr Muroh  |  Overall Experience 
Rating:
4.0

Need better ventilation in storage area.

Vlado Poposki  |  First Impressions 
Rating:
5.0

I have never had better customer service at a Haul location in my life! Also, they keep their trucks super clean, well-maintained and the storage unit was spotless! 5 Stars!

Melissa scott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tejashree Sayanak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ross Leonard  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sanja Medakovic  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nayer Bibawy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Spicer  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Derek Jurak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Merkley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Hatter  |  First Impressions 
Rating:
4.0

Great service except I had put some supplies on hold and they were not on hold when we got there. The person thought we weren't coming and had put them back. I had changed the date of the move once so that could be why but a text to ask if we still needed them or simply checking our order would have been nice. Otherwise, very happy with the service.

Rose Campbell  |  First Impressions 
Rating:
5.0

Amazing management nothing to complain or to comment

GARIPALLA SIAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice Belford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Satish Chipurapalli  |  First Impressions 
Rating:
5.0

Staff at this location are helpful, courteous and friendly. They are an excellent representative for U-Haul.

Bill Hill  |  Overall Experience 
Rating:
5.0

Excellent service and customer service too.

Amarbir Gill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA MCEWAN  |  Overall Experience 
Rating:
5.0

Overall, an excellent experience with several staff members at this facility eg Lorelie. My experience with Zachary Cloutier; supportive, helpful and gave good tips and guidance. Thank you!

Prashant Mathur  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darryl Lessels  |  Overall Experience 
Rating:
5.0

The lady who assisted me was polite and very helpful. Her name is Lorelie. I am very pleased in use ng U-Haul

Cecilia Coxe  |  First Impressions 
Rating:
5.0

Great staff, friendly and courteous. Never had a storage unit, this was my first time, great experience, I will be recommending it to my family and friends. If needed again, this will be the place I will go to. Thanks!

julie aref  |  Overall Experience 
Rating:
5.0

Great customer service, very efficient and thorough. Loved the staff.

AAron Zachary Yallop  |  First Impressions 
Rating:
5.0

My only thing that wasn't perfect was the difference between my online experience and the counter. I spent some time double checking things with live chat and felt that since I spent more then an hour double checking my reservation I would just go to the counter and double check again and be on my way. The excellent employee spent a lot of time going over the things that I had already went over, since I didn't bring my computer I diidn't have quick answers to every single question, all i wanted was to get what I had spent the time reserving. After 45 minutes of questions I got the rental, if the reservation email had the instruction to bring all those questions i would have, I don't get why I was reminded to bring some info and not all the required inf. I had to take a call as that process was ridicuously long, and the person left me to explain another customers bill. That other customer was being rude and boy I felt those rude urges in me since my online work was pointless. Assuming I didn't do that online work I would say what a great team and building, there was an annoying customer in the building and the team kept there composure and was great with me and my helper, she gave me my first months rent free, I like how they get along with each other and me and my friend, they walked with me to show the keypad which i would have had to gone back and ask for help, all around they are pros and I will come back for the next move.. Thanks

Kenneth YOKOYAMA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Knoll  |  Overall Experience 
Rating:
5.0

Great service Great prices

DON VUKSON  |  Overall Experience 
Rating:
5.0

i would highly recommend this facility the staff was always helpful and friendly they made you feel like family Thank you

RANDY ELLIS  |  Overall Experience 
Rating:
1.0

The most disappointing experience ever considering I heard good things about their services. Not only were they not accommodating and rude every time I came in or call, they didn’t listen to a thing we ask, was very unhelpful, and very reluctant to do anything, especially during such a tough year. Not to mention, when renting their trucks, they didn’t explain about the mileage you can’t go over and only disclose this after we return the vehicle, making us not able to get our deposit back. Moving is already stressful enough, but add on to the added stress from some hidden clause that wasn’t disclose is unacceptable. If this was explained ahead of time, we would’ve paid attention to it. I would’ve given them a 0 if I could. I would never recommend this company to anyone ever again! By far the worst experience I ever had!

jennifer xuan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hiltrud Dawson  |  Overall Experience 
Rating:
5.0

Zachery was pleasant and helpful. Staff seemed to have understanding that moves are one of life's greatest stressors, representing all kinds of life changes and circumstances and the staff seemed to be be kind, compassionate and helpful. Well done!

Dawn-Angela Seeley  |  First Impressions 
Rating:
1.0

The service at this location was very poor. I did not book with Uhaul storage because of the employee Zachaure Cloutier. This employee was very rude and unhelpful. Despite the manager asking him to accommodate my needs and providing me with a storage space more appropriate to load/unload my furniture he refused. I had to rent in a private storage facility which costs more because of this staff member.

Waleed Toma  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paolo Ramirez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ritu Talwar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walid Ali  |  Overall Experience 
Rating:
1.0

David butlar was not helpful in anyway because his manager asked him to give me storage to be easy to unload from the truck. He tried not helping through the process because of him i had to go pay at a different storage facility instead of getting the month for free.

Waleed Toma  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOUISE KWAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne Charbonneau  |  Overall Experience 
Rating:
4.0

Very good

Glenn Wieland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Derrick Dudley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Glenn Wieland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gord iverson  |  First Impressions 
Rating:
5.0

Friendly, professional, very helpful, highly recommended.

julie aref  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ninoska caceres  |  Overall Experience 
Rating:
5.0

Really great customer service! Everyone was really helpful. It was so easy to use the carts and elevator. Super nice staff.

shannon cain  |  First Impressions 
Rating:
5.0

UHaul exceeded ALL my expectations! One of the most professional, friendly and accommodating experiences I've had in a long time. I had a difficult situation to deal with and the team at Oakville in particular Melanie Andrew dealt with it and helped me through every step of the way. Being good at customer service is one thing in isolated incidents but achieving service excellence over a period of time is difficult, not for this team. They consistently excelled! I can only deduce that this level of service is central to the UHaul culture. Because of this experience I will go out of my way to not only use UHaul in the future but to recommend UHaul to family, friends and associates. Thank you!

Grant Skinner  |  Overall Experience 
Rating:
1.0

At 8 pm 2 weeks ago -The facility did not assist with the investigation when a customer was physically attacked at the Woody Oakville location. The police were called & involved and perpetrator was arrested 7 days later. The facility did not assist in retrieving camera footage_claiming only one camera was working for the entire facility and only caught the beginning of the altercation. This facility was chosen as it claims to have 24-Hour Video Monitoring-untrue. Nonetheless Miranda & Zachery were extremely helpful and knowledgeable but the "manager" David did not seemingly care nor take any notes about the incident or trauma suffered by the victim . The victim had been transported to Trafalgar Oakville Hospital via ambulance from the UHaul Woody Oakville Location the previous evening after the assault. She is still recovering from the assault. DO NOT RENT STORAGE HERE AS IT IS NOT SAFE.

Nancy Booth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yvonne Charbonneau  |  First Impressions 
Rating:
5.0

Service was exceptional!!!

Mary Natyshak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Access Lock & Door  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

German Zanguna  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Loeven  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kellie De Souza  |  First Impressions 
Rating:
4.0

Clean. Always accessible. Would have loved to have access to a dumping service / facility for any unwanted items that could not be donated.

cAMERON WYKES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Cabrera Baeza  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JENNIFER GOHM  |  Overall Experience 
Rating:
5.0

Good clean units, great location. Staff are friendly and helpful.

Judi van Staalduinen  |  First Impressions 
Rating:
4.0

No light inside the room.

neil mcdonald  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bikisha Pascoe  |  Overall Experience 
Rating:
5.0

I believe his name was Zack. He was the only male staff that day anyways. He made sure all my details were point on. I really appreciated his eye to detail. He answered all my questions and did while making me feel like I was dealing with a brother from another mother. I actually was going to go price quote and decided not too, because of his knowledge and friendliness. The staff was the total reason why I went with U-Haul yesterday. Also the free month of rent helped too. Thanks for being rockstars!

Anthony Stark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHLOE PROIETTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noa Obadia-Mason  |  Overall Experience 
Rating:
2.0

It was so very easy to set up an account but a nightmare to to close. Can’t believe the number of calls and time taken to simply say I’ve moved out and please close my account. Nightmares.

Rodger Young  |  Overall Experience 
Rating:
5.0

David and his staff maintain an excellent facility with friendly, courteous service.

Kevin Niemi  |  Overall Experience 
Rating:
5.0

Thank you for all the years of excellent upkeep and maintenance of your facility plus the help of your friendly office staff. Jackie

JACKIE NOVAK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reinier Van Der Wagen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hiltrud Dawson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRYAN SHAPCOTT  |  First Impressions 
Rating:
4.0

wish it was daily free access until midnight

DAN BABLUIC  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Sawatsky  |  First Impressions 
Rating:
5.0

Zack was very helpful

Kingsridge Pharmacy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Masaro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Naveed Ali  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELAINE GAGNON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephane Cote  |  First Impressions 
Rating:
5.0

It is a great facility especially the new climae controlled unit

ANTHONY GEORGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

don christie  |  First Impressions 
Rating:
1.0

They gave away my reserved unit and did not inform me until my move in date . Poor business practice!

Steve Schlabitz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Scott Gorman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Cheeseman  |  Overall Experience 
Rating:
5.0

Miranda Galvao was very friendly, polite and very helpful to assist me with all the questions I had. She was very thorough, organized and patient with me and all the other customers. I am very happy with my experience at UHAUL! Thanks

JODI MCCREARY  |  Overall Experience 
Rating:
5.0

I very appreciate of the kind, friendly and helpful staff that went above and beyond during my two year storage at 478 Woody Street in Oakville. Kindest regards, Sandy Youngman

SANDRA YOUNGMAN  |  Overall Experience 
Rating:
3.0

Tried for 4 days to reach someone at the Oakville Woody location office without success. Probably placed +/-30 calls. Had to drive over to speak to someone. Clean well maintained facility.

Stephen Ambrosio  |  Overall Experience 
Rating:
5.0

U-Haul is definitely the go-to place for all your packing and moving needs. Staff is friendly, easy going, and helpful from start to finish.

John Petrlic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Handfield  |  Overall Experience 
Rating:
5.0

Fast and efficient service.

Kevin Cheeseman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennesa Atienza  |  Overall Experience 
Rating:
5.0

No complaints at all, associates very helpful and nice. Thanks

gloria arce  |  First Impressions 
Rating:
5.0

Very friendly and courteous staff. Outstanding service. i would highly recommend the Woody Rd. U-Haul location for your storage and moving needs.

Kevin LaPierre  |  Overall Experience 
Rating:
5.0

The customer service agent that served me typified excellence and professionalism to the max. He represented the company with confident and was extremely knowledgeable of the products and services that are offered.

Morais Wallen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Handfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chanelle Hanlan Hudson  |  Overall Experience 
Rating:
4.0

I reserved a 12x10 locker online. However, when I got to site, it was a triangular shape and not rectangular. Worked out ok but still didn’t get what I thought that I was renting.

Reinier Van Der Wagen  |  First Impressions 
Rating:
4.0

Very friendly staff upon arrival. Clean facilities and good location not too far off of the highway. Would recommend!

Kimberly Jones  |  First Impressions 
Rating:
5.0

Your staff are amazing. They were always helpful and easy to talk to.

Lynn Bacani-Castro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexander Fraser  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kevin LaPierre  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larissa bureau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas Rocque  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elvan H Sevinc Mesci  |  First Impressions 
Rating:
5.0

U-Haul has revolutionized the business of renting moving vans and storage facilities. The location on Woody Road in Oakville, Ontario is first rate: the equipment and facilities are the best in the business, contract and invoice processes are simple and efficient, 24-hour access to storage units with 1st month free, ample vehicles of all sizes and full stock of moving supplies ... and all staff members are courteous and professional – they go out of their way to make the rental experience perfect! THANK YOU!

andrey holowaty  |  Overall Experience 
Rating:
5.0

Very friendly staff & great prices. Definitely recommend this place!

Anudeep Reddy Thimmareddy  |  First Impressions 
Rating:
5.0

Staff very friendly and professional and understanding. Great experience 👍

Joseph Metni  |  Overall Experience 
Rating:
5.0

what a great promotion to get one month's free storage ... I have never used a storage locker before and this was a great introduction ... now I know how it works and I won't hesitate to come back.

Katherine Vannier  |  Overall Experience 
Rating:
5.0

Excellent experience

Tatsiana Astrouskaya  |  First Impressions 
Rating:
5.0

Great service on a busy day! We would highly recommend uhaul for any storage needs.

LOUISE WARD  |  First Impressions 
Rating:
5.0

I dealt with Dave the GM. He was excellent and helped provide me with a smooth checkout process. thank you for making it a great experience.

Ash Alles  |  Overall Experience 
Rating:
5.0

Excellent service. It was very convenient that the office was open on New Year s Day and Zachary was very friendly, helpful and informative

Matthew Harrington  |  First Impressions 
Rating:
5.0

Manager and staff were efficient. Facility was clean and well lit. Very smooth in and out as compared with some other locations. The price can’t be beat! I highly recommend this location.

david stephen  |  Overall Experience 
Rating:
5.0

The manager David was extremely helpful and knowledgeable. We have rented vehicles and many storage places in the past. He made the whole experience very simple and fast. Excellent service. 5 stars!

david stephen  |  First Impressions 
Rating:
4.0

At the beginning of our rental there was a problem with the door locks. Staff were very attentive and help us enter the building as needed.

Tammy Sasso  |  Overall Experience 
Rating:
5.0

Zak is really nice. Top customer service.

Juba Bernou  |  First Impressions 
Rating:
5.0

Exactly what we needed for short term rental space. Easy to access when needed. Thank you!

Dana Smith  |  Overall Experience 
Rating:
5.0

Great service and top notch staffz

craig ehman  |  Overall Experience 
Rating:
4.0

Just need lighting in the units!

TERRY-LYNN SHAW  |  Overall Experience 
Rating:
5.0

I'm glad I came to the right place.

Idil Ali  |  Overall Experience 
Rating:
2.0

Great people at the desk. Horribly slow computer systems created a huge lineup in the showroom and made everyone very frustrated. Time to invest in new IT infrastructure to speed up servicing clients.

nick efthimiadis  |  First Impressions 
Rating:
5.0

They were supportive, helpful and and kind

michelle le  |  First Impressions 
Rating:
4.0

Vehicle in very good condition Didn't give u excellent rating because paperwork got messrd up.

TONY POMPEO  |  Overall Experience 
Rating:
4.0

Had an issue with billing. I dont think the location caused it. However they did fix it immediately. Other than that perfect experience.

Joel Pavelski  |  Overall Experience 
Rating:
4.0

Great facility more the accommodating.

heidi dawson  |  Overall Experience 
Rating:
4.0

Only problem was that the security system was down and we could not see the unit we rented. Staff very friendly and apologic.

Tammy Sasso  |  First Impressions 
Rating:
5.0

All the team there is great General manager is so helpful Thanks so much

wassim dari omari  |  Overall Experience 
Rating:
5.0

Great

Doug Sedgwick  |  Overall Experience 
Rating:
5.0

The manager is so great guy Mohamad too and the guy who show me the location of my storage They are great team Thank you so much

wassim dari omari  |  First Impressions 
Rating:
3.0

average rating because young man seemed like he didn't want to be there.

JENNIFER GOHM  |  First Impressions 
Rating:
5.0

Great service

Doug Sedgwick  |  First Impressions 
Rating:
5.0

The staff was kind and professional.

chang mook lim  |  First Impressions 
Rating:
5.0

This was the best moving experience - renting a truck and the storage experience was ideal and just so easy. This facility was very clean and the staff were well-organized and very professional.

darryl bautista  |  Overall Experience 
Rating:
5.0

n/A

Derrick Dudley  |  First Impressions 
Rating:
4.0

All was good except they charged me for the month and they shouldn't have as I moved out of locker on May 10th before the next cycle.

michael phillips  |  Overall Experience 
Rating:
5.0

I accidently booked too small of a storage unit. The U-Haul rep I worked with was an absolute saviour, he got a bigger unit for me and was an absolute pleasure to work with! Thank you!

Bradley Armstrong  |  First Impressions 
Rating:
5.0

Employees extremely patient and accommodating. Made a very stressful long day much easier to bear.

Monique Storozuk  |  First Impressions 
Rating:
5.0

Great place

Krystle Carreiro  |  Overall Experience 
Rating:
5.0

Staff always helpful

ANNEMARIE HAGAN  |  Overall Experience 
Rating:
5.0

I have used the U-Haul truck and storage rental services many times. Always the same excellent service.

Donna Davies  |  Overall Experience 
Rating:
5.0

great help

john chisholm  |  First Impressions 
Rating:
4.0

Staff was very attentive, informative and courteous.

MICHAEL CHAPMAN  |  Overall Experience 
Rating:
5.0

Both employees we're very helpful

Aimee Gillis  |  First Impressions 
Rating:
5.0

Was great

Catherine Ouellette  |  Overall Experience 
Rating:
5.0

In preparing to moving I have been in for boxes, trucks and storage. A great team !

Andrew Sinclair  |  First Impressions 
Rating:
2.0

Construction next door to facility caused several problems. Most of staff did their best but manager David butler has no customer service skills at all. He brought my rating way down.

SANDRA MCCALLUM  |  Overall Experience 
Rating:
5.0

Staff were always friendly and helpful. They were always working to improve the facilities. Pricing was very competitive.

SHERIDAN MONTFORT  |  Overall Experience 
Rating:
5.0

Excellent service.

deepa DADIAHLA  |  Overall Experience 
Rating:
5.0

Great service.

GIORGIO BATTISTA  |  Overall Experience 
Rating:
5.0

Staff was terrific, were able to accommodate my move out request with a smile despite the construction at the facility.

Brandon Roy  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

DAVID HUNTER  |  Overall Experience 
Rating:
1.0

I’m going to try to find another company to store my belongings when I move. The customer service rep was atrocious. He did not care one bit about my questions concerns. SO rude! I’ll go elsewhere

Marcia Bell  |  Reservation 
Rating:
5.0

The facility was very conveniently located, and all the staff were nice and helpful.

Lizanne Pharand  |  Overall Experience 
Rating:
3.0

I had a 2nd. floor rental and the Elevator was out of order on several occasions was not working, also controls poorly programmed. IE. If another renter took it up to 2nd floor. Not operable from Gnd.

COLIN CRAVEN  |  Overall Experience 
Rating:
3.0

UHaul has yet to add this info to my file page. also When I was told I had a reservation confirmed no pertinent info has been attached...no costs or even estimates, no instructions on how you proceed

agnes de balasi  |  Reservation 
Rating:
1.0

The worst experience I have have in my life They sold my unit when they promised me an extension . Unit 049 have 15 k worth of my items Derek Buttler swore at me and is a liar I

justin Kooner  |  Overall Experience 
Rating:
5.0

.

Peter Boorsma  |  Overall Experience 
Rating:
5.0

Good facility and staff

MATHIEU RICHER  |  Overall Experience 
Rating:
5.0

Very nice staffs...

jiho woo  |  Overall Experience 
Rating:
4.0

We were clearing out our locker, and needed a small cargo van. Despite informing your staff your prices were nearly double what we would pay from home depot, no comment or action was made.

jesse cocjin  |  Overall Experience 
Rating:
5.0

The manager was most friendly and helpful in getting us through a most difficult experience, he went well out of his way to assist. His employees were awesome as well. But the manager was the best!

norma jean varga  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful

victor reano  |  Overall Experience 
Rating:
4.0

Neglected to establish payment options so "missed" the first payment that I expected to come out of credit card. Promptly corrected though.

Jennifer Russell  |  Overall Experience 
No reviews have been submitted for this location.

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