El cliente no dejó un comentario.DANIEL S.
Customer Reviews for U-Haul Moving & Storage of Oak Creek
Oak Creek, WI 53154
(Between Howell and 13th)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
At my pickup time, U-haul Manager said my 2 5/16 ball would work. I said I have used this type of trailer and this 2 5/16 Ball before. Manager said no I had to go Buy a smaller ball and install it. I wasted 2 hours of my day going to buy a smaller ball and installing it on my hitch so oak creek manager would let me get trailer. When I dropped off trail, The personnel at that location said my 2 5/16 Ball would have worked fine. I tried my 2 5/16 ball in the Trailer there at drop off location it fit fine! U-Haul YOU NEED TO TEACH YOUR STAFF WHAT SIZE BALLS WILL FIT IN YOUR TRAILERS, SO OTHER PEOPLE DON'T HAVE TO GO THREW HAVING TO GET A DIFFERENT BALL FOR NO REASON. ALSO SARCASTIC COMMENT TO ME, YOUR PULLING IT WITH THIS??? I SAID WHAT'S WRONG WITH MY 1 TON FORD E-350 CUBE VAN IT THE SAME AS YOUR U-HAUL CUBE VANS. AN UNPROFESSIONAL RUDE MANAGER INSULTING ME AND MY TRUCK!!!! DISGUSTED IS A UNDERSTATEMENT!!!! OF MY EXPERIENCE AT Oak CREEK U-Haul.Matthew G.
Easy process. Friendly staff.Shawn P.
I had one minor issue where the truck I requested battery was dead. I was fortunate enough to have a jumper pack with me and I was not personally inconvenienced but someone might. Overall, I thought everyone I was working with was all very accomodating and friendly. I have business in a few weeks and will be using your site again. Thank you both.Nicholas F.
Picked up a couple dollies for a day, and both pick-up and return were very quick and efficient. Good service.Michael R.
El cliente no dejó un comentario.Krysti D M.
El cliente no dejó un comentario.CHRISTOPHER A.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.THAIS J.
El cliente no dejó un comentario.SCOTT M.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.SARA B.
El cliente no dejó un comentario.CARMEN C. | Overall Experience
El cliente no dejó un comentario.QUINN H.
El cliente no dejó un comentario.Bryan L.
El cliente no dejó un comentario.Bryan L.
El cliente no dejó un comentario.Fan W.
El cliente no dejó un comentario.JESUS G.
The customer service person was professional and friendly and transacted the truck rental in a timely manner.KEITH S.
El cliente no dejó un comentario.JASON W.
El cliente no dejó un comentario.Leo N.
The folks at this location we're friendly and flexible compared to other stores. I will definitely use them again.Jeffrey H.
El cliente no dejó un comentario.Jackson M. | First Impressions
El cliente no dejó un comentario.Dylan K.
Clean and well lit area, very helpful staff. Just what we needed, and very fast set up.Loretta W. | First Impressions
When I asked about night drop the gal said I could drop the truck at the end of the day. She didn't tell me that I had 15 minutes of filling out the online drop-off pages and taking pictures and submitting to do before I could drive away. Also I got charged an added $7 for saying I used the handtruck that was in the truck. Never thought that would be a charge since you gave it to me in the truck. To be honest, having the hand truck was a blessing but I did not know it was an added fee. That kinda surprized me.Stu M.
El cliente no dejó un comentario.JESSICA H.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Corey C.
El cliente no dejó un comentario.ERIK T.
Shelly was very friendly and courteous. She provided excellent customer service and was very clear and concise with instructions regarding our rental. She was a pleasure to work with.IVETT G.
El cliente no dejó un comentario.MICHAEL T.
El cliente no dejó un comentario.Justin H.
Fast online reservation process. Excellent in person Customer Service coming and going.JOSEPH E.
Everything went very well and smooth for us.William S.
Please make sure the truck has gas in it before I pick it up. I had to go to a gas station immediately upon picking up the truck. That is not acceptable.Kevin M.
El cliente no dejó un comentario.Christina F. | First Impressions
The interior floor of the truck was vacuumed and clean, but the doors and the seats were dirty. The doors looked like someone had spilled drinks all over them and the seats did not look like they were vacuumed. I dropped off the truck at 10:00am and there was no one to be found on the property, so I just dropped it off via the app and left the keys at the counter.DOROTHYKAY G.
El cliente no dejó un comentario.RHONDA RAE G.
The process was very easy. Front desk staff was very professional and helpful.SHAWN P.
El cliente no dejó un comentario.Jason D.
El cliente no dejó un comentario.ron H.
El cliente no dejó un comentario.JEREMY G.
The guy working is always doing something in the back. Some of us old grippers don't have a cell phone to call the number to get his attention.PETER B.
This was a much better experience than a week ago. All went well and I didn't have any issues. I don't have any areas of improvement to note today.ROSEMARIE A.
The only only area of improvement is to make sure the trailer is secured to the ball on the hitch. I hit a bump on I-43 just north of downtown and it popped off my truck and started swaying back and forth and i was dragging the trailer by the chains. I stopped as quickly as I could and thankfully didn't cause an accident or damage to my â€œalmost newâ€ truck. Some kind gentleman who was behind me stopped and helped me out the trailer back on the hitch so I could continue my travel up north. I was glad for that trip to be over. I did share this with the person when I returned the trailer when he asked how my rental was.ROSEMARIE A.
El cliente no dejó un comentario.DAVID P.
After trying several different locations, the Oak Creek UHaul was the first one to give me accurate information and to have the availability they said they had. The woman working in the office could not have been nicer. Thanks Oak Creek UHaul!!Rosanne K. | Overall Experience
Absolutely nothing. I was shocked how smoothly everything went. This was my first time at this location and I am telling everyone how great it was. Thank you Shelly!!MARK K.
Friendly intelligent Desk help at this locationMICHAEL A.
El cliente no dejó un comentario.ANGELA D.
El cliente no dejó un comentario.Thomas R.
Miles listed not correct, gas contract only has 1/4 tanks and not anything smaller.. no direction given for after hour drop off.NICHOLAS M.
The Oak Creek location has great staff and its very clean and well maintained.Elisabeth W. | Overall Experience
We are still in a pandemic. Things need to be disinfected. Most rental car companies are working with companies like Lysol and Clorox to help ensure cleaning for rental vehicles. Once you pick up a rental car there is a official post it inside the car letting the driver know that this vehicle was disinfected by Lysol products. U-Haul needs to do this.Zoya A.
El cliente no dejó un comentario.Dawn T. | Overall Experience
Service and truck were great but self return on app didn't work.PAUL C.
El cliente no dejó un comentario.Maxwell D.
El cliente no dejó un comentario.Joanna K.
Excellent customer service at this location.michael d. | First Impressions
El cliente no dejó un comentario.DAVID M. | First Impressions
I do not recall the name of the woman who helped set me up with a trailer but she was kind, interested and responsive to me. She got me set up quickly and on my way. A great experience!ANDREW M.
El cliente no dejó un comentario.TRACY M. | First Impressions
Truck available when we needed it and it worked like a dream. Check in and out we're quick and efficient. Thanks much!PAUL C.
great service!!!AMY S.
there were no employees to hook up trailer the first trailer had a problem with the hitch the trailer was not at the location it was suppose to be at. no one contacted me that the trailer location had changedPAUL W.
The service was great! The vehicle was in good condition. Checking in was smooth. My only suggestion is having more than one associate to help during peek hours of picking up.DOUGLAS G.
El cliente no dejó un comentario.THOMAS H.
Great, friendly, and fast.james M.
Great service and up to date rental vehiclesYUSSEF I.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.Bart W.
El cliente no dejó un comentario.Michael L.
The gentleman was very courteous and helpfulDONNA D.
El cliente no dejó un comentario.Erik G.
El cliente no dejó un comentario.KEITH K.
El cliente no dejó un comentario.Leah S.
Very helpfulJON B.
El cliente no dejó un comentario.CHRISTOPHER G.
People at this location go out of their way to help. Archie and Michelle are top notch!!! Only issue I had was not on location but rather with calling the 1800 number. The hold time is ridiculous. Otherwise 5 star rating !!!!Rachel W. | Overall Experience
Awesome customer service thank you very muchRANDY R.
No improvements needed. Super quick process had me in and out. I have rented trucks in the past and this by far exceeded my expectations. Great Job!Jason B.
El cliente no dejó un comentario.jerry C.
Cleanest, friendliest UHaul location I've ever used. A+.BRANT K.
This place was great after another UHAUL place gave away a truck that we had reserved at 1pm. The original place called and said they gave our truck away and it wouldn't be at the location at 1pm (my reservation time!!). Then the guy said it was uhaul policy to rent out trucks even if they were reserved???MICHAEL C.
The manager "Shelly" is easy to work with,friendly very helpful.PETER P. | First Impressions
El cliente no dejó un comentario.USMAN A.
The only issue I encountered was the inability to link my unit to my U-Haul account so I could pay online which did create some issues. Nothing regarding the site or the staff had anything to do with that. Very annoying.Sherry S. | Overall Experience
Have working terminalsAnitra E.
El cliente no dejó un comentario.Ryan M.
I did not receive a receipt for my rental when I brought back. Also I brought it back within an hour. And thought that it was kind of expensive for an hour? I thought that the check in on-line before pick up was awful and that it froze up when I tried at least 5 times. Exhausted. ThanksJanice K.
El cliente no dejó un comentario.WILLIAM G.
I still have not received my receipt.PETER B.
Nothing it's was painless . Everyone was very nice and professional.DAVID P.
El cliente no dejó un comentario.Wendy B.
El cliente no dejó un comentario.HENRY D.
El cliente no dejó un comentario.Jodi H.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.JENNIFER H.
Nothing...Shelly is a great person to rent from.CRAIG S.
Excellent customer service from Shelly! Would definitely recommend this location to others.Margaret E.
Great service. I was definitely satisfied with this location.AYESH A.
Friendly, helpful staff; clean equipment; easy check-in and check-out.Steven H.
El cliente no dejó un comentario.josh w. | Overall Experience
El cliente no dejó un comentario.MICHAEL B.
Michelle was beyond amazing. Polite and helpful and I wish more customer service people went out of their way to help customers like she does! Thank you Michelle!!!!Rachel W.
El cliente no dejó un comentario.Abigail W. | Overall Experience
Shelly is always kind and professional when I have stopped into this location.MARGARET E.
El cliente no dejó un comentario.Andrew P. | Overall Experience
El cliente no dejó un comentario.Peter P. | First Impressions
El cliente no dejó un comentario.ANTON M.
This is a great Uhaul location. The people there are extremely helpful and make the painful business of moving much easier.ANDREW P.
We had a rough time from start to finish with Uhaul in general, and I will be filing a complaint, but I also knew I'd be sending in a compliment about Archie. He was super helpful, and very friendly.Angela G. | First Impressions
El cliente no dejó un comentario.CHARLES G N. | Overall Experience
Such great customer service and very friendly. Very accommodating.DEB K.
El cliente no dejó un comentario.TYNE S.
Michelle and the staff at UHaul made our moving experience possible. It's a well run facility, and without them we'd never have been able to do the move. I can't possibly give them a more glowing referral. 5 stars!Andrew P. | First Impressions
El cliente no dejó un comentario.JOHN N.
I don't think it's fair that you do not pro-rated. I stopped using my storage unit in the middle of the month even though I paid for the whole month. It's double dipping if that unit is rented out quicklyCarol G. | Overall Experience
I had a very good experience with UHaul storage, leasing equipment and friendly, professional customer service for my recent move. Highly recommend!Diane H. | Overall Experience
No commentsJONATHAN J. | Overall Experience
El cliente no dejó un comentario.Deann H. | First Impressions
Excelente lugar para almacenar pertenenciasAdolfo T. | Overall Experience
El cliente no dejó un comentario.MYESHA C. | Overall Experience
El cliente no dejó un comentario.TAMEKIA B. | First Impressions
Henry was very helpful- nice. Helped solve my storage needs!Diane H. | First Impressions
Very good staff. Very helpful and niceRobert B. | First Impressions
Excellent STAFF!!! VERY FRIENDLY😀Barbara G. | Overall Experience
Everything I needed. Easy to store, clean and secure.phil b. | Overall Experience
Good experienceWENDY S. | Overall Experience
Thanks for all your HELP!!!!Barbara G. | First Impressions
Shelley was very professional and accommodating. Very easy to work with.Joan H. | Online Move In
I had a nice experience using the storage. The only problem I would present was the price. It would have been nice if it was less expensive than $149 monthly. Other than that, really clean and well kept area.KEVIN W. | Overall Experience
Easy move in. Great communication. Quick snow removal.Kayla C. | Online Move In
El cliente no dejó un comentario.laura c. | Online Move In
Overall the place was always clean and orderly. And the people were always very friendly and helpful.BRADLEY Z. | Overall Experience
El cliente no dejó un comentario.David K. | First Impressions
El cliente no dejó un comentario.Adrianna P. | First Impressions
Michelle was awesome and a great help. The only place I will consider for storage. They make it really easy.STEVE C. | Overall Experience
El cliente no dejó un comentario.Aaron B. | Overall Experience
El cliente no dejó un comentario.DONNA M. | Overall Experience
Vehicle availability at the pickup site desired should be more accurate before selection is made.James S. | First Impressions
El cliente no dejó un comentario.Andrew W. | Overall Experience
El cliente no dejó un comentario.Janet B. | Overall Experience
Very awesome customer service ...Miriam M. | First Impressions
El cliente no dejó un comentario.KEVIN W. | First Impressions
El cliente no dejó un comentario.Rebecca B. | Online Move In
El cliente no dejó un comentario.HECTOR O. | First Impressions
Terrance Mims checked us in and set us up with a lock and insurance for our storage unit. Jennifer Hess helped us with our lock and the unit door which wasn't closing properly. Excellent service!!Noreen L. | First Impressions
Okjon b. | First Impressions
I don't have any comments right now everything is all good I appreciate your service thank you very much!Brenda H. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!