This is an excellent facility withe great staff
steve johnstonCustomer Reviews for U-Haul Moving & Storage of Northwest Spartanburg
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was great service.
James MilesIt took less than 5 minutes to get the equipment and same to return the equipment. Your process is perfect.
MICHAEL SMITHThe lady that checked us in for our truck was super nice and made our experience excellent
David LongGreat location and set up. Everything you'd need you can get it there.
DONALD REDDISHAwesome experience
Arthur gill | Overall ExperienceI did have problems at this location with the UHAUL App finding my location to confirm I was there, since it was after hrs. Therefore, I could not complete my return online. This is a very large U-Haul location and I did not see an issue leaving the vehicle there after hrs. I noted the mileage and fuel, locked the vehicle, and put the keys in the return box. I received my receipt the next morning via email with no issues.
John WisniewskiAttendant/associate very helpful and accommodating, just all around nice people.. such a helpful team.
Ricardo FloresYour manager did an excellent job satisfying my needs! Very informative and pleasant to deal with! He deserved a raise!
Steve SmithEasy experience
Jennifer Franklin | Overall ExperienceThe staff was very helpful and informative
steve johnston | First ImpressionsI'm enjoying doing business with you
james elsmore | First ImpressionsPerfect location and staff
lisa williams | First ImpressionsMaybe have more vehicles available?
Allan smithThe dropping off was too easy. Pickup was easy also but I made a reservation online.
andrew ewingAmazing staff - helped me with everything.
JENNIFER TRACYAwful experience
Stan FreemonGreat staff!
Stephen Smith | Overall ExperienceNothing to claim. The woman who helped us was warm and approachable with a great sense of humor. She was very knowledgeable about the whole process. She went above and beyond with customer service, when my assistant asked about getting a Coca Cola from a vending machine. She offered and provided him with not one but TWO cans of free coke from her own vehicle. We were flabbergasted in this time and age, that someone would go out of their way with this simple kindness. This world needs more people like her. I'm sorry I have forgotten her name.
Mark MonaghanThe service environment was positive co workers appeared to Work together. Service was polite and knowledgeable.
Lawrence McconneugheyThank you for everything
Samuel JenningsRun the way that it should be!!! Excellent!!!
Keith KnightWe have used to his company for 3 years now great team great value great customer service God blessed everyone
NAJEEBA COFFEYStop changing my price.. happened 3 times Also the tcs system is not working correctly in truck
Tim GensimoreBriar was extremely helpful and flexible in a complicated situation. Helped me get back to GA with the equipment I needed after coordination with my local Uhaul dealer. Great service!
Paul NelsonThe price was significantly less than another quote I had received, the expected installation time was met and staff were friendly. It would be nice if the waiting area had a little table to place items while waiting but overall it was fine and restroom was clean so no complaints. I would recommend to anyone.
Tami PowersGreat price
mark maltbaTammy was OUTSTANDING! Very Courteous, Knowledgeable, and Professional! A delight to work with! The entire experience was amazing! I will use this location for all my future needs and recommend it to my friends and colleagues!
patricia payneWe went to another storage facility first. The monthly amount was 1/3rd the price. There was a gate that didn't work properly and it was hard to access the unit. Not a good experience. The experience here at uhaul was much better.
Jonathan Short | Online Move InI've had a bad experience with storage places in the past. Where I lost furniture and this time around uHaul thank you, I didn't lose furniture. This time around
PireMaurice Maxwell | Overall ExperienceThank you. Everything went as planned and your service was EXCELLENT!!
Stephen Hayesno comment
Joe R MikelsNothing! Great service!
Kevin JamesThx!
Jamin LeeNothing - excellent overall!
Marc BinghamNothing honestly, you guys made it fast and easy to get in and out! Paris was awesome both times I’ve rented from this location, top notch customer service!
Joshua PartonEveryone there was such a huge help
Alfredo HernandezNone
Joseline Timmons | Online Move InGreat place and Service.
Sherelle BROWNING | First ImpressionsRent all trucks no credit card needed.everyone doesn't have a credit card
Nicky ShulerTodo perfecto
Gilberto OchoaThe woman that checked us out this time was very informative but had no sense of humor at all. No people skills. I liked Chuck better.
Angela MoreauChuck was great, he was pleasant, interactive, and professional. Even before his morning coffee!!! WTG Chuck.
Angela MoreauThis location is clean and very well managed. The new manager spoke with me during my recent visit. I can understand why this location runs well.
William BrewtonNo tengo ninguna observación por que lo hice por medio de la aplicación y la persona que me atendió muy bien diría que exelente
Robinson Salcedo MarinThe lady who help me was extremely nice and professional!
terry marcumThanks
Francisco Manrique1st class service The manager was excellent
Joe HudsonI did a online equipment rental form. When I arrived everything was there and ready to go. I couldn't have asked for a better experience doing business with your location ☆☆☆☆☆.
Jonathan HickeyThe truck was old without cc
Robert silvestroCharged my card twice with a hold then told me I have to wait 3 days for it to come back on my card.
Zion Williamsty
Mustafa HasanThe cab of the truck was leaking water on me the entire time I was driving
andrew newellBriar was super helpful and very kind. Thanks for saving my vape!!
Cassie WalkerGreat Service !!
James MathisEverything went well
Tramaine MooreSpartenburg uHaul was completely amazing. They need to be commended for customer care, and certainly went above and beyond to make sure everything went smoothly for us. That being said....the Hyannis Ma UHaul was horrible. It looks like we were charged for a box we never got nor used. On this end in Spartenburg, they located a 3rd box from the New Bedford Ma shipping address. IT HAD A COMPLETELY DIFFERENT NAME ON IT.... and it was empty at this location. So I do believe I Haul owes us for 1 shipped U Box. Also was charged in the UHaul Hyannis for 1 month shipping of 106.00 before we even got the box......Why???? So I believe we need that money back as well. We had our boxes shipped to New Bedford not Hyannis ( first order of u boxes) even though they were ordered for Hyannis. So that put us off a day....then our u boxes were shipped to New Bedford not completely filled yet....so they had to bring them back....another day gone without being able to move things around. One last thing.....whe had to order a couple extra u boxes in the end, each order shipped 2 boxes together.....but we were charged a single price for both units.....so it seems we need to have an adjustment there on $$$$ as well. Please get back to me asap on these matters. Thank you
Susan KiklisLOVE IT. AMEN 🙏 🙏 🙏. THE BEST ONE IN TOWN. AMEN
wander sanchezI reserved the trailer from another U-Haul dealer, but the trailer was stolen the night before my scheduled rental. They transferred my rental to the International Drive location. Maybe the trailers should somehow be more secured in the lot.
terry jonesI was called a dumb ass by the blond lady staff and lied to
Allen TesnarKeep up the great work
DWIGHT ROGERSThe facility is huge and overwhelming! I went to the office and Briar was exceptional! When I pulled around to the bay he appeared, showed me where to pull in and where to enter my code. Great customer service!!
Joy Williams | Online Move InExcellent customer service I need help changing storage unit show me the right for me thx
Nanette Walker | Overall ExperienceThank You!!
Nanette Walker | First ImpressionsMy storage unit got broken into. Spartanburg police department notified me instead of the storage facility. I was NEVER compensated by uhaul. Outside debris, Cobb webs, looks of rat droppings was inside my unit when I moved out. I took pictures to show how un-maintained it was. Supposedly, there is an alert when your door open and closes, I never received an alert. Unless you want your stuff broken into, then use this facility. I tried renting a pickup truck or cargo van, and the guy Corbin/Corbin (?) was no help. No good customer service. He told me the nearest place that MIGHT have something was in Greer! I rented a uhaul cargo van from the facility in Boiling Springs the second I walked out of the door from talking to him! How do you not physically call or check in the system to see this information instead of giving a customer, “sorry you’re outta luck and there’s nothing more I can do for you”??? Smh. Overall, my experience with this uhaul facility has never been a good one. The people aren’t very friendly, & they don’t try to do no more than what they’re doing. I understand customer service is stressful, but please hire people with better personalities and people that’s just looking for a check.
jazzmine hodges | Overall ExperienceI can't say enough good things about the crew at U-Haul on International Road in Spartanburg... from the moment I arrived Coby, Tammy & Ashley went above and beyond to accommodate and help me through my moving experience. They cared, made me feel like family and helped me in so many ways, I'll never forget and will remain forever grateful. Thank you With Great Respect, Nancy Magner 407-437-2009
Nancy Magner | Overall ExperienceThe gentleman at u Haul in spartanburg sc. Was extremely helpful. I would recommend my friends to go there
Vercinia Vinzant | First ImpressionsTammy was extraordinarily helpful; walked me around and walked me through the process of moving in and navigating the building.
pene tamerra | First ImpressionsWill let you know
David Banks | First ImpressionsI loved how clean and maintained they were Mr Charles and Tammy was a Hugh help
ANGELIA PARKER | Overall ExperiencePeople working was rude to me .
Margaret Tessner | Overall ExperienceExtremely helpful staff!
Madonna Cromer | First ImpressionsMY DAUGHTER WAS UP THERE PICKING UP BOXES, AND SHE WAS ABLE TO RENT US A STORAGE UNIT. FIRST MONTH FREE!! I DO STILL NEED BOOK BOXES, LET ME KNOW IF YOU GET SOME IN - GARY YOUTSEY 864-208-6208, GARY_YOUTSEY@MSN.COM
Gary Youtsey | First ImpressionsThis was so great! We had to return a truck and trailer and fill a couple storage units. It was so nice to be able to do everything in one place. The service was great and the people were so friendly and accommodating.
nita bauer | Online Move InGood customer service.
libby owens | First ImpressionsEverything was great Charles was a hugh help
ANGELIA PARKER | First ImpressionsBriar at the facility was very friendly and helpful and made me so comfortable in my move out and truck rental needs. The customer service is extra super cooperative. I recommend this facility to all my friends and needy.
Ashok Ganta | Overall ExperienceOutstanding
wayne poole | First ImpressionsI reserved a 10x10 unit but when I got there there were none left so he upgraded me to a 8x26 box truck unit for the same price
David McClintock | First ImpressionsPlease contact me ASAP, Debra Cohen, 864-497-6173 I have questions about U-Haul Specials I have questions about pricing Thanks
debra cohen | Overall ExperienceTammy was extremely helpful and went above and beyond for us! We appreciated the excellent customer service she and the staff provided.
Kyle Arendell | First ImpressionsI've used this location before. Super nice.
Kristen Welch | Online Move InTammy is a wonderful lady!
Robert Goodrich | Overall ExperienceThe staff were amazing and very helpful and kind they had Excellent Customer Service Skills and were able to multi task answering the phones and taking care of the customer in the store
Virginia Rainey | Overall ExperienceAll supplies you need for hauling & storage. Great customer service, Thanks!
debra cohen | First ImpressionsLove the attendant she were very nice
bennie johnson | First ImpressionsCoby and ricki were so helpful
Tifani parks | Overall ExperienceExperience was good. Everytime I unlocked the lock on my 5X5 an alarm went off. Not sure why that happened.
Susan Presto | First ImpressionsVery helpful staff
carl hall | First ImpressionsRicki at U-Haul on International was a wonderful help and great and friendly to me. Great customer service. This where we turned in truck and dolly.
wemdy culbreth | First ImpressionsThank you Ricki for being so kind and accommodating.
Laura McElyea | Overall ExperienceStaff was extremely helpful. Great service!
Thomas McGraw | Overall ExperienceTammy was very helpful, renting my storage unit was a breeze.
Sharon Belvin | First ImpressionsStaff was excellent
marl powless | Overall ExperienceKeep up the kind attitude friendly welcome , may God continue to Bless you and your family's Happy NEW YEAR'S
Lizzie Stripling | Overall ExperienceMerry Christmas!🤶🏽 I’m very please with the services from you. Thank you very much. Great customer service 🏆#1👍🏾 You will be referred to others by me.. Keep up the Good Work and may God Bless you into the New Year!!🌟
Vida Thompson | Overall ExperienceReason for this rating: We paid for climate controlled area, furniture was in there for 1.5 years. There was no humidity control on first floor, unknown to us, and all our stuff was full of mold. U-Haul got our furniture cleaned by Serv Pro, they did an excellent job, but some stuff was unsalvageable. Serv Pro filed a claim for us, we are getting reimbursed for some, but not all of the items. (They prorate the age of the items). The whole thing was a bit of a hassle, during a moving situation. But Ricky, the new manager at U-Haul was very helpful. I would make sure that you are getting a fully climate controlled space.
Elizabeth Orlowski | Overall ExperienceThe lighting in the bathrooms especially in the women’s restroom was dim almost dark. Thanks Joe
JOSEPH BABBITT | First ImpressionsVery pleasant to work with the personal
DENIS YOUNGSON | First ImpressionsThe two woman were extremely professional, courteous, friendly and helpful.
marl powless | First ImpressionsRikki did a great job and over came obstacles related to the rental process. Well trained and very friendly
AUSTIN ROSIER | Overall ExperienceThe old manager, Hawk was awesome. He had some of the best customer service I have ever seen. Knew every customer by name and took a real interest them. The knew manager, do not know her name, is rude and unsocialable. Could not even be bothered to leave her office when I had an issue. I closed my unit and moved it to another facility.
Travis Boatright | Overall ExperienceI’ve always used UHaul. But this time was not so good. They are trying to overcharge me and I’ve already been out. I feel like I’m being manipulated and I will not pay for a unit when I have already moved out.
yvonia wright | Overall ExperienceGreat experience friendly staff will recommend to friends
CHARLES OSHIELDS | First ImpressionsAmazing personal and Very sparkly clean. Friendly workers ready to assist you any time during business hours. Ricki Is amazing and quick on helping with needs. I recommend to get storage. Better to get storage where is protected and clean. Then resolving issues somewhere else and losing your stuff. Also carts are always available and very easy assess to your storage unit. Fresh smell doesn't stink like some other companies storage I been through. I had a lot of bad experiences. It's kind couple buck more but it's worth the cost of clean unit without problems.
Olga Prok | Overall ExperienceStaff helpful and patient!
Sally Hoover | Overall ExperienceI love the costumer service very nice helpful and most definitely prompt.. no long wait at all
Ashonda Jeter | First ImpressionsQuick customer service & staff was always knowledgeable & friendly. Staff always put us an ease when we arrived & realized we didn’t have a big enough unit! We will highly recommend U-Haul to our family & friends 👍🏻
Betty Teague | Overall ExperienceHave dealt with U-Haul storage facilities in Spartanburg and Charleston, SC. At both locations, used storage and vehicle rentals. EVERYTHING was in good shape, clean, and secure. No issues at all. Hope I am NEVER moving again - but, if I do, I WILL use U-Haul.
Andy Mills | Overall ExperienceDidn’t get 24hr access and wasted time and money. The GM Ricky told me I would have 24 hour access so when I came back after 10 PM with two trucks full of stuff I could not get in. I tried to call the emergency number I left several messages and she never called me back. I had to takeoff of work my kids were late to school and I lost out on a lot of money and time not happy
Wayne Wofford Jr | First ImpressionsParis helped with everything I need. Staff was helpful
Olga Prok | First ImpressionsNicest storage facility I have ever used!
Pamela Cannon | Overall ExperienceThe only thing was that when we move out we found out that so of the furniture had mold on it.for it to be climate control.
Randy Bailey | Overall ExperienceKyle Christian went above and beyond to help me.
Theresa Kling | First ImpressionsThe staff was very helpful and friendly. A much better experience than our other in one in saco maine where the manger was rude and condescending.
Michelle Skypeck | First ImpressionsHawk Hawkins the GM was so helpful and his stuff are the absolute the best highly recommended hands down
Sherwood Palitsch | First ImpressionsGreat staff that is very professional and informative. Very spacious facility with plenty of loading carts and other equipment needed for moving.
Stefan Padillo | First ImpressionsThe day I moved in I was very tired. Long day driving the day before. I was feeling kind of cranky. If it wasn't for the two gentlemen working that day, my day would have been a whole lot worse!! I really wish I got their names!! They had me smiling and laughing within a few minutes!! I have nothing bad to say about these two guys except to keep up the Great work!! Thanks to them, I will definitely use this store again!! Keep up the good work!!👍👍👍
Bernhard Pfeifer | First ImpressionsGreat place to rent & the staff is awesome.
Michelle Loesekann | Overall ExperienceOne of our units had water damage. All of our contents were destroyed with mold, mildew and odor, approximately $20 000.00 cost of 8 price dining room set, 2 living room sets, , 3 sectional wall unit, bookcase, 2 bedroom sets queen and twin including dressers, nightstand and mattresses, leather briefcases, several baseball caps, important documents, garden bench,?plant starts, antique sewing machine, 4i0 inch smart TV, clothing items etc almost everything that we owned is unusable. We filed a claim in March 2022 , it is almost August 2022 it still has not been finalized. There has been a lack of communication with the insurance company. This matter needs to be resolved immediately. We are very disappointed for the lack of communication and professionalism in resolving our claim.
Tracey Murphy | Overall ExperienceThe staff at this facility is very knowledgeable and helpful. My experience was great. Thank you U Haul for giving me a great rental and experience! I love the automated system. I will definitely recommend this facility to everyone!!!! I don’t know what your paying the manager, but it’s not enough!!!! THANK YOU U HAUL . I will using this facility again!!!!
JEFFREY WALKER | Overall ExperienceI would like to give a shout out to the young lady at the desk, and the man cleaning and processing returns. Both were very professional and accommodating. It's good to see professionalism and people taking pride in Thier work.
David Johnson | First ImpressionsHawk was awesome. Pleasant demeanor and knowledgeable.
Maria Salters | Overall ExperienceGood but expensive
BEN SALVATINI | Overall ExperienceThe staff is really friendly and helpful
Renato Lopez | First ImpressionsHawk and staff were awesome
Michael Adams | First ImpressionsHawk is awesome!
TERRY SHINABARKER | First ImpressionsThe general manager and the staff was a pleasure to work with.
DAVID LIMBACHER | Overall ExperienceEverything went smooth and everyone was helpful answering questions.
james barton | Online Move InHawk and his staff are amazing! Was not very happy with uhaul from the start of the move from Arizona. U-move boxes were a huge hassle from start to finish. Hawk and his staff made up some ground in our opinion of Uhaul in General.
Travis Boatright | First ImpressionsExcellent service
Nanette Walker | Overall ExperienceHawk Hawkins and his team were fantastic.
Scott Elmore | First ImpressionsMr. Hawks is a excellent manager and his staff always helpful thank you
Nanette Walker | First ImpressionsNot clear to a new customer where to access building
James Standrich | Online Move InStaff has always been helpful and friendly. Eager to accommodate our wishes and to work out any issues.
Joseph Fox | Overall ExperienceGreat place to store you items, awesome experience all the way around.
Nicholas Dalton | Overall ExperienceI had one issue with my storage unit being broke into. I went to the office to have them pull the video only to find out the my unit was not in sight of the cameras.
JoAnn Moorcroft | Overall ExperienceMr Hawkins the manager is a great guy. He and his staff went out of their way to help me with any problems that arose. this man needs a raise!
Nolan Clark | Overall ExperienceGreat friendly staff
Christopher Jones | First ImpressionsMove in was extremely smooth and easy. Location is amazingly huge, clean and has everything needed for moving in one place. I was very impressed. One issue… Our unit number does not appear on the map of the facility. #343 Even the staff was surprised. You need to correct the map. Even so, staff member led us to the unit so was not a problem.
STEPHEN NEWLIN | First ImpressionsGood soup
Benjamin Wilson | First ImpressionsIf I need to store anything again, I will definitely go back to this u-haul. Never had any problems! Never worried about my belongings while in storage!
Frances Watson | Overall ExperienceManager is awesome!
Ryan Steward | Overall ExperienceGot my needs perfectly, and included a few month of rental. It took an extra month, to get everything moved, so this worked out perfectly.
Arthur Crider | Overall ExperienceThe storage facility was awesome. I never had any problems that the personnel there couldn’t take care of. Renting a truck from them is a little more difficult, however, Hawk Hawkins is awesome! He takes care of wverything.
James Thompson | Overall ExperienceUnits are advertised online as "Interior 2nd Floor Street Level". Units are NOT street level.
Matthew Stansell | Online Move InHighly recommend this site. They are a one stop shop for all my needs.
jimmy stokes | First ImpressionsWe were shocked with the fantastic facility. Moving is not necessarily a fun activity. We were prepared for a horrible day of moving into the storage facility. What you have provided at 1500 International Drive, is TOPNOTCH!!!!!
Anne Pender | First ImpressionsGreat place, friendly staff. No problems or issues
Craig Macbeth | Overall ExperienceStaff was very knowledgeable and friendly!
wallace guilford | First ImpressionsThe General Manager there is awesome. Outstanding customer service and patience.
Kendall Smoak | First ImpressionsHawk and his crew are doing a fantastic job! They have turned my less than pleasant move into a successful job.
Andreas thiersmann | First ImpressionsI use this company all the time and had never had a hard time
EDIE CORBO | First ImpressionsThe facility was super clean and the staff were very friendly and helpful! I got a smaller storage unit thinking that I could fit everything in it but when I realized I couldn’t, they got me switched over to a larger unit hassle free! Also, the complimentary carts they had in the unit were super convenient for moving things from the truck to the units. Definitely recommend !!!
Sarah Awenowicz | First ImpressionsAbsolutely great experience all the way around !
Shawntea Nicely | First ImpressionsDealing with Hawk was a pleasure.
donald gilbert | Overall ExperienceExcellent service thx
Nanette Walker | First ImpressionsUHAUL customer service is way below standards. No one answers the phone, there's no place online to handle my issue. This is in no way a reflection on Steve August or his staff. They just don't have enough people. They iare expected to be in the office handling walk-ins and answering the phone, but they also need to show new customers their units and go over the rules and regulations etc. Problem is there is only one person scheduled to handle all of that. UHAUL needs to hire more staff to take care of customers needs in a timely effecient manner. When someone did answer the phone, they were friendly, polite and knowledgeable and took care of my issues.
Laura LaCroix | Overall ExperienceCustomer service is not good!!!
Bramlin Sarratt | Overall ExperienceI would totally 💯 use and recommend this store to anyone looking. Management to customer service was patient and very helpful. Thank you 😊
Michelle Dunlap | Overall ExperienceA error was made by the facility which caused me to not have access to my unit once. I attempted to resolve the situation politely by explaining my encounter with the company to the manager . The manager responded by being very unprofessional and rude during our call while knowing they were at fault for the situation. I personally would not recommend them to anyone due to the lack of professionalism and customer service I experienced during that time.
Najayyiah Lyles | Overall ExperiencePleased with the service, the facility and helpfulness of front desk team. Upgraded our original online selection to a bigger unit without any hesitationsor issues.
MICHAEL FOSTER | First ImpressionsFirst I would like to thank Steven August for answering his cell phone while on the road, on vacation. If not for Steven taking control and handling my issue I wouldn’t know that U-Haul made a mistake with our storage unit. So thank you 🙏🏽 Steven August and for you I will remain a customer and refer your U-Haul. Happy Thanksgiving
Michelle Dunlap | First ImpressionsSteve, the manager, is the reason I stayed as long as I did. Really good dude!
Christopher Fabyunkey | Overall ExperienceThe staff was courteous. The facility had continuous issues with unlit alarms and access after office hours. The final straw was the night of Nov. 7th I had professional movers come to finish packing for our move to Utah and was unsuccessful gaining access to the building. The movers had to go, so I was forced to finish my move with a rental trailer cost and an additional months rent on my storage unit because it renewed on the 9th. The person who was in charge, Steve, acknowledged the problem with access to the building and apologized for the inconvenience but UHaul corporate does not assist with discounts..
JESSE GOENS | Overall ExperienceInsect and mice issue in storage unit. Several items damaged. Moisture problem as well. Mold on furniture after only 8 months.
donald cutler | Overall ExperienceI was not able to access my storage space after office hours and it almost cost me a job! The staff didn’t really care that the lock code didn’t work! I canceled because of it!
Terrell Sowell | Overall ExperienceEverything was good thank you!
MICHAELWAYNE SHELDON | Overall ExperienceThe general manager was very helpful.
Joseph LaGray | First ImpressionsOnly one thing stands out that needs a fix. The staff is great but you are understaffed. There should be a minimum of 2 people there ALL the time. It is not right to expect ONE person to do this job, can not be done. Steve August is the best. Like most places today they understaff their business. Uhaul, be different than the rest hire more staff.
Richard Moore | Overall ExperienceThe store worker was very nice and informative and he showed us where our unit was explained how to properly lock and secure our unit He had a pleasant welcoming attitude the whole process was quick the building was clean the elevator was clean the location is perfect area right off the highway it’s the best experience I ever had
Virginia Rainey | First ImpressionsThe location was convenient, and easily accessible. I got locked out of the unit with no real notice. Management would not return emails requesting help. The storage unit leaked water on my belongings, ruining a few pieces of furniture, and there was no attempt to make it right. I get opting out of the insurance, but not even an apology or attempt to fix the unit. It was as if I should have known that was a risk of renting a storage unit. I would not recommend.
Brett Rhye | Overall Experiencestorages were extremely dirty, full of spider webs and spiders, had to sweep it out and spray before I could put anything in it
Michelle Wilson | First ImpressionsLove, love, love the climate control storage units. Staff friendly and helpful. The only needed is better layout of numbers to guide you to the right place. It is a bit confusing upstairs on the second floor in finding your unit. Love the convenience of being able to drive truck inside to load/unload if raining. A++++
Rebecca Seiber | First ImpressionsNone
Ronnie Sawyer | First ImpressionsGreat experience and staff and facility.
Richard Moore | First ImpressionsGood
terry kilgore | Overall ExperienceGreat experience. I would use them again.
Grace Thomas | Overall ExperienceThe manager I met was super friendly and very helpful. I would recommend this place to any of my friends and family
Jason Mullis | First ImpressionsDaniel was the representative that checked me in and played a video game the entire time while briefly informing me of the most important things I should check. An I now have to pay the price.
Nereatha Thomas | First ImpressionsThe side entrance in and out of the place to get your items moved is absolutely insane! You have to have door stops to hold the door open so it won’t close on you. Not access friendly at all.
Teressa Clark | Overall ExperienceNo Negatives. Bill
William Powell | Overall ExperienceGood
Katherine Crespo | Overall ExperienceExelent service
Katherine Crespo | First ImpressionsI have no complain about service..
CURTISS LEE FLORENCE | First ImpressionsExcellent experience!
Ryan Sattar | Overall ExperienceThe employees were super nice. When the facility is finished it should be better. Access is clumsy.
Leilei Walker | First ImpressionsVery friendly customer service! Love the location and the indoor facility!
Teressa Clark | First ImpressionsOne thing I would recommend as far as the facility. They offer you a free storage, doesn't mean we don't deserve to have it clean and presented well. One young lady, could of had a better attitude.
Barbara Teed | Overall ExperienceI would never rent from there again. My building was broken into and my merchandise was stolen. It was the worst experience I ever had.
Jan Jackson | Overall ExperienceGreat employee
Lakista Ashmore | First ImpressionsSteve really went out of his way to make my storage renting experiance excellent. The one free month of storage is quite a bonus too!
Alexander Wong | First ImpressionsGreat bunch of guys. I'm glad they made me smile after moving 2200miles.
Panchitta Crespo | First ImpressionsMy only issue was because my unit was burglarized. The outdoor units were new and in the process of being secured with cameras. The manager,Steve, was awesome!!! He totally took care of me. Thanks!
Christopher Fabyunkey | Overall Experience