Comentarios de los clientes para U-Haul Moving & Storage of North Watertown

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of North Watertown

Clasificación general:

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Victoria B. | Overall Experience |
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Convenient automated billing. Secure, alarmed units. Easy rental and move out. Flexible options if circumstances change.

Jared M.
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El cliente no dejó un comentario.

Michael B. | Overall Experience |
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El cliente no dejó un comentario.

Lorrie C. | Overall Experience |
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Easy move in and move out process. The storage manager was excellent with information we needed. Lynne went above and beyond for us. Thank you and we will be storing with this facility again.

Penny P. | Online Move In |
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Super easy move in. Could not have been more convenient.

keith g. | Overall Experience |
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The hands off approach, which began more than a year ago, provided a seemingly very disconnected service for me as a tenant. Just because a measure can be taken to improve productivity or decrease personal contact, doesn’t always mean that it should be done.

Dakota C. | Online Move In |
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El cliente no dejó un comentario.

Anne S. | Online Move In |
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has easy access to unit

Tim G. | Overall Experience |
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El cliente no dejó un comentario.

Kyle S. | Overall Experience |
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I enjoyed

Kevon H. | Overall Experience |
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Horrible

Mary Ann V. | Overall Experience |
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Staff was helpful and gracious. Great experience at the local level.

Dominic M. | First Impressions |
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kept calling me because they scheduled the truck i had for another move the day after mine was due dispite the fact i wasnt given enough time to begin with for my 750mi state to state move

deborah q. | Overall Experience |
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Everything was good

elizabeth d. | Reservation |
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When we called we were told a price and that was false. The clerk blamed someone who had been fired, and then blamed the Call Center. The promised room was not available and in all I was not happy!

Richard K. | Overall Experience |
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You got to be kidding. I cancelled my rental after 1 day, never used it. It took me 4 friggin phone calls, to finally stop being billed. No one there could cancel me correctly. Manager was pathetic,

Isaac I. | Overall Experience |
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These units only have the illusion of security. Cameras are placed all along the aisles but after a closer look they are just shells with no camera actually in them.

GORDON G. | Overall Experience |
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Thanks much.

Tellez D. | Overall Experience |
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Staffs were friendly.

timothy M.
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Excellent service, thank you very much!

William L.
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El cliente no dejó un comentario.

Christopher M.
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Exceeded my expectations with outstanding customer service.

GLENN D.
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I think the customer service is excellent At your 342 location I always recommend To friends and always will thank you uhaul

Dan A.
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El cliente no dejó un comentario.

Michael B.
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Was running late, less than an hour, due to traffic and even called ahead and was still charged for a full day. Even when dropping off keys, no one had mentioned to me that I would be charged an additional day.

wesley S.
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El cliente no dejó un comentario.

Margaret H.
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The employee was very helpful and extremely kind. Very positive experience.

anthony D.
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El cliente no dejó un comentario.

Vanessa D.
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El cliente no dejó un comentario.

paula K.
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El cliente no dejó un comentario.

Gerry T.
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As usual, a great rental experience with U-Haul. Staff at this location were most professional and helpful.

robert F.
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El cliente no dejó un comentario.

Kane J.
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El cliente no dejó un comentario.

Richard D.
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El cliente no dejó un comentario.

david K.
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Great experience. Would recommend U-Haul .

DAIVD O.
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El cliente no dejó un comentario.

ricahrd R.
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El cliente no dejó un comentario.

Teasha C.
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Staff was polite and very accommodating.

Thomas S.
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Excellent quick efficient service!

Kenechia P.
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I can't remember if her make is Lauren but she has the gauges in her ear. She is the best.

linda H.
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El cliente no dejó un comentario.

Sandy R.
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El cliente no dejó un comentario.

Ryan W.
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El cliente no dejó un comentario.

Todd A.
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The fellow managing this location was exceptionally professional, polite and helpful, really an impressive young man.

BETTY ANN M.
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Always very professional working with Walt, he was never let me down in 12 years doing business.

DANIEL R.
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El cliente no dejó un comentario.

AUSTIN C.
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El cliente no dejó un comentario.

DUSTIN P.
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thank you walt

Leonardo W.
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El cliente no dejó un comentario.

JENNIFER M.
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The staff were all so friendly and kind!! Great atmosphere from the moment walking in to the return of the Uhaul. I even rented my storage unit there as well. Highly recommended to anyone needing uhaul or storage on short notice :)

Jennifer V.
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The NICEST most HELPFUL man works here. He helped me make sure that the trailer was properly hooked up. Wouldn't let me lift it myself even though I could!

Miguel S.
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I think that the customer service made the whole experience way easier. They were willing to make my move an enjoyable experience and their attitude were very friendly at all times. Outstanding services overall.

Tom F.
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El cliente no dejó un comentario.

jack J.
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El cliente no dejó un comentario.

James S.
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Walter checked us in during the return, I cannot express how easy it was and, as with the pick up, a very fast and pleasant experience. Excellent location and staff were fantastic! AAA+++++

Brian D.
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El cliente no dejó un comentario.

Michele R.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

curt H.
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excellent service and professional. Will rent again from them

Nicholas R.
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Honestly it was pretty quick and easy. And this is how I like it.

Tim W.
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El cliente no dejó un comentario.

JIM C.
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Great service and very helpful

Ruth R.
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This was not the place where I made my reservation. This does not go with U-Hauls motto " Moving Made Easier"

William B.
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Make the process quicker

Zachary B.
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El cliente no dejó un comentario.

victoria J.
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Everything was perfect. I honestly can't think of anything I'd change

charles D.
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El cliente no dejó un comentario.

DONALD B.
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El cliente no dejó un comentario.

Vandy T.
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El cliente no dejó un comentario.

CINDY E.
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El cliente no dejó un comentario.

Ed H.
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El cliente no dejó un comentario.

KATHY C.
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El cliente no dejó un comentario.

David T.
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Jared took me right in and did all the paper work very quickly as well as having the truck pulled out front and warmed up for me.Being from Orlando and not used to the cold I appreciated him taking the time to warm up the truck and get me on my way.

DANIEL M.
Clasificación:

The equipment I reserved was a 15' truck with a flatbed vehicle trailer and 1 bag of blankets. I picked up the equipment in a blizzard and didn't inspect everything like a I should have. When I got home, I found that they didn't put the blankets in the back, there was a low tire on the trailer which I had to fill up on my way out of town, and both the inside of the cab and the cargo bay were filthy. It was clear that no one inspected the equipment when it was turned in from the last rental. Unfortunately I didn't have time to exchange equipment and have the location fix it so I did it myself. I drove from NY to ID and when I was almost to my destination, both of the front tires on the two-axel trailer blew out. I will never even suggest using this location to anyone and I will hesitate to recommend U-Haul at any location to anyone if this is the standard for the equipment I will be renting.

Kathleen T.
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El cliente no dejó un comentario.

Andrew R.
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El cliente no dejó un comentario.

ROBERT H.
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El cliente no dejó un comentario.

Ryan A.
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Walt was very helpful

ANTONIO M.
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El cliente no dejó un comentario.

Jennifer W.
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The gentleman I dealt with at this location was very helpful and answered all of my questions. He also reminded me if I ended up needing storage that I get 30 days of free storage for having the one way uhaul.

Rosolyn S.
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Get more 26ftt trucks. Excellent service. Dependable.

Justin D.
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El cliente no dejó un comentario.

Dominic U.
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I cannot suggest any improvements. My only comment is that this is a very well run and friendly U-Haul. The people are great and really helpful. Thank You.

john S.
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They did a great job - thanks!

Eric Z.
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El cliente no dejó un comentario.

Alexis G.
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El cliente no dejó un comentario.

Kevin T.
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El cliente no dejó un comentario.

thomas M.
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El cliente no dejó un comentario.

Panama W.
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El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

KENNETH B.
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Your business was very organized and clean. The representatives were outstanding.

THOMAS M.
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El cliente no dejó un comentario.

thomas M.
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El cliente no dejó un comentario.

Johnathan B.
Clasificación:

I initially reserved a trailer in Thurday the 24th of August. When I went to pick the trailer up there were none available. I had to wait until the next day trip get the trailer I needed.

ROLANDO R.
Clasificación:

the location forgot to include my appliance dolly. I had to make a second trip (15 miles) to pick it up.

GARGI M.
Clasificación:

Please ensure call centre is aware of the process/policies & systems, just by sounding nice does not get the job done. Everything in my order right from reservation to delivery of the UBOX from the pick up location was messed up (which includes MOVING HELP) they should be renamed to MOVING HELL for us. Absolutely pathetic service, nobody knows the process/ systems...everybody claims to be new and need to do so many follow ups to get the basic job done.Never Expected from UHAUL to be having such pathetic level of service and people. will never recommend anyone for this service. NEVER.!!! My box is still in transit so don't know how it will arrive and whether there would be another surprise waiting for me here at the final point too... hoping for 1 as per experience so far ..but will wait... as i am stuck

ALINA S.
Clasificación:

Friendly staff.

EMILEE H.
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The customer service rep was extremely friendly and helpful! She gets an A+

Robert C.
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El cliente no dejó un comentario.

Janet M.
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El cliente no dejó un comentario.

NADIA M.
Clasificación:

Sadly, my mistake was to trust the company. I neglected to verify the mileage before taking my rental and was charged for driving exactly twice the miles I actually drove. I don't know if the odometer was double counting the miles or if an employee marked the initial starting point incorrectly -- either way, it is completely my fault for not checking it before driving off. However, a business should not take advantage of customer trust/inattentiveness and I will never make this mistake again because I will never use this company again. My girl scout troop rents a truck every year at this time to transport our cookies and this was the first time I had an issue like this. This was also the first time I used a new location. The staff was extremely friendly and the vehicle was quite nice -- neither of which make it okay to engage in underhanded business practices.

CHRIS A.
Clasificación:

best experience with Uhaul to date

TERRETT D.
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El cliente no dejó un comentario.

MATT P.
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El cliente no dejó un comentario.

MARIO S.
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El cliente no dejó un comentario.

TRISTAN G.
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The staff was mindful of my needs and was proactive in making sure my truck would come out of there location, since I had to also unload a climate controlled unit also at this location.

Amy W.
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El cliente no dejó un comentario.

KELLY K.
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El cliente no dejó un comentario.

andrew W.
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El cliente no dejó un comentario.

david W.
Clasificación:

All employees were very professional. The young man who got me all hooked up Sat morning was exceptional. Great customer service.

CLAIRE M.
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El cliente no dejó un comentario.

Lauren C.
Clasificación:

More staff

JOSE C.
Clasificación:

Staff was friendly and helpful.

JAMES C.
Clasificación:

Old guy was rude. Young guy was nice.

Karl F.
Clasificación:

GREAT CUSTOMER SERVICE!

SHARON M C.
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El cliente no dejó un comentario.

robert P.
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El cliente no dejó un comentario.

STEVE L.
Clasificación:

The best experience I've had with a rental. The truck was in excellent condition!

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