Customer Reviews for U-Haul Moving & Storage of North Versailles

209 comentarios

1901 Lincoln Hwy   North Versailles, PA 15137

(412) 357-1179

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 1/31/2022 - 2/5/2022: 8:00 a. m. - 6:00 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 357-1179

1901 Lincoln Hwy
North Versailles, PA 15137

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 1/31/2022 - 2/5/2022: 8:00 a. m. - 6:00 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

there was an employee named Elysha that was extremely unprofessional she actually threatened me & try to argue with me Luckily the manager was present she provided me with necessary number to file a complaint i wouldn't recommend anyone ever go to that location i am actually afraid for my life

samira S. 
Clasificación:
1.0

The battery blew and I had to wait for help.

Ragan M. 
Clasificación:
5.0

Associates were very nice, explaining all details of rental details of the agreement. Faculty was very clean , truck was clean . Very happy.

WILLIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE B. 
Clasificación:
5.0

Nothing. very clean, very nice people very clean well kept. I would recommend to everyone

Carlina A. 
Clasificación:
5.0

Great service great people. Highly recommended

Gary A. 
Clasificación:
5.0

Very good service!

Edward B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SERGEY L. 
Clasificación:
5.0

The lady (manager) I would assume. Is such a a huge part of your location. I am self employed and would love to have a manager like her. She's knowledgeable. Personable. Keep her happy. Cause someone will steal her from you. Thanks Ken pitchford

Kenneth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tari D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jade J. 
Clasificación:
5.0

uhaul needs to improve its website for the drop off after hours link. every single time i tried to upload the photos requested on the return link the website gave me an error claiming it had low memory and refused to process the return at the correct time. thankfully i had the cell phone of an employee at this location and was able to send the time and mileage gas photo to to avoid extra charges. the website needs to be fixed

Michael W. 
Clasificación:
1.0

Overcharged without an explanation

Desmond B. 
Clasificación:
5.0

Good service getting checked in and out. Truck was as needed. Nice new facility.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter R. 
Clasificación:
5.0

Check engine light was illuminated upon receipt of the truck, but it did not affect operation

Deborah B. 
Clasificación:
5.0

I went to return the truck Saturday around 5 since they didn't close until 7p however it was closed. I left the truck, took pictures and returned when they opened on Sunday. The lady working that day walked in as if she didn't have any urgency. There were three other people waiting besides myself. A gentleman came from the back (he was helping another customer) and he ended up checking my vehicle in for me.

patricia P. 
Clasificación:
5.0

Janiece was wonderful!

P Anthony P. 
Clasificación:
5.0

Jeniece provided excellent customer service locally, and Amber was excellent with online chat assistance. Process was easy from start to finish. Will use again

NIEA B. 
Clasificación:
2.0

I received a uhaul never checked the back when I received it but I know the back was clean except for an envelope that was left in the truck and I was charged a $100 upon return of the truck for cleaning yellow paint I didn't move no paint and wasn't no paint in the uhaul I didn't take photos because I knew it was clean it may have needed swept but that's it and they claim to have photos but how do I know that those photos are from the inside of my uhaul I am very disappointed in this situation because I never received a call only thing I received was a bill. I will never rent from this uhaul company again knowing that I returned the truck with no paint maybe some debris but not nothing worth a $100 in cleaning fees

Jamieka M. 
Clasificación:
5.0

Nada

Brian D. 
Clasificación:
1.0

Contract No.: 25865555 Date: 11/30/2021 Customer Name: Matthew Kaminski Pick up & Return location: North Versailles, PA, 8090701 I am extremely disappointed in my recent UHAUL rental experience due to being OVERCHARGED for about 20 miles I never incurred. This amounted to about an additional charge of $20 to my final bill! I used the van to simply deliver a sofa to my home at 2346 Monroeville Rd, Monroeville, PA from the North Versailles, PA location and back. This amounted to a round trip travel distance of about 8 to 9 miles NOT the total of 39-40 miles that I was charged on my final bill! My receipt shows a mileage out of 14,147. This is NOT accurate. I was told by a rude employee at the North Versailles, PA location that I should have taken a photo of the beginning mileage before leaving the location! Since when is it required that the burden of proof is on the customer to provide this information?! A reputable establishment would assure that all mileage is recorded ACCURATELY for all vehicles. If this oversight or intentional inaccurate recording of mileage is done enough over the course of time and with enough customers who do not have or take the time to dispute, then that could add up to quite an amount of fraudulent profit for the respective UHaul locations. My address: 2346 Monroeville Rd Monroeville, PA 15146 U-Haul North Versailles: 1901 Lincoln Highway North Versailles, PA 151367 Total round trip mileage = 8 to 9 miles I will gladly pay for the additional mileage for the 8 to 9 miles I did travel, but obviously not for the miles I did not! I am spreading the word to friends, family, and associates on this unfortunate experience and will contest on principle. Thank you for your attention to this matter.

Matthew K. 
Clasificación:
5.0

great bunch of people to deal with. very helpful and polite. will use them in the future and recommend to everyone.

Ryan C. 
Clasificación:
5.0

The people that work at this location are truly the best very dedicated to they're jobs.Yhey dedicated to their customers. Excellent customer service. skills. I would truly 100% recommend this location to everyone. Ty Your's In Christ Father Michael Singer ✝️

Michael S. 
Clasificación:
5.0

Girls were friendly and got the order done without a problem. Good website

Gary M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
3.0

Friendlier customer service. Provide clean, and maintained vehicles. Your associate was more worried about his phone than checking to make sure the vehicle was in correct shape to travel for hours on end, in the rain.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot S. 
Clasificación:
5.0

This was the first time we were ever in this location. Also the first time dropping off at a location other than the location we picked up a vehicle. The process was so simple. The staff were extremely friendly and helpful. I also would recommend this site to anyone needing a uhaul.

Katherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherman R. 
Clasificación:
5.0

Nada

georgette M. 
Clasificación:
5.0

The movers referred to by your site were to say the least HORRIBLE AND RUDE, the amount of times they made sarcastic remarks and verbally argues with me was unlike anything I have ever encountered. It was as tho they did not want to do their job. I would recommend Uhaul but due to JK movers I would not I am sorry to say. They are not fit to deal with people in a service industry and they are paid well.

Heather M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth T. 
Clasificación:
5.0

I received this email before I received the bill. I don't care about your customer satisfaction survey. The young lady that waited on me was excellent and should be commended.

TIMOTHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
4.0

Make sure the gas tank is full for the next person like I stayed above not fair the next person had to fill it up especially since the truck is at a gas station☹️

cynthia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederica P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

Very easy to set up a van rental online. Easy pick up. Easy drop off. Would definitely rent from here again.

James W. 
Clasificación:
5.0

The girl who I works there in the office was very nice!

Amber D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALYSSA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl C. 
Clasificación:
1.0

24/7 Truck share was not ready. I had to wait over an hour for the location to open up to receive my keys in person.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary N. 
Clasificación:
1.0

It was very hard to do the after hours pick up. The website didn't work you HAD to use the app, that should be posted at the location.

Krista O. 
Clasificación:
5.0

quick check out, friendly staff. This is why I trust uhaul

Rebecca L. 
Clasificación:
5.0

My per mile rate is incorrect. Charged me $1.29 per mile and should have been $.99. This needs rectified please.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

Janiece has been super helpful and pleasant to work with. I have had nothing but great experiences at this location and would highly recommend it to anyone locally searching for moving supplies or equipment.

David G. 
Clasificación:
4.0

Did not have furniture dolly I ordered which made the job a backbreaker

Anita M. 
Clasificación:
5.0

Staff was great

James K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERICISAIAH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
Clasificación:
5.0

Great service!!

Scott M. 
Clasificación:
5.0

Very open and easily accessible! Directions for drop off after hours posted very visibly!

AUSTIN W. 
Clasificación:
5.0

These folks were the BEST!!! So very kind & helpful. They became our friends.

Carl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terence L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ross A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY T. 
Clasificación:
5.0

Very helpful quick return very friendly

Gary D. 
Clasificación:
5.0

There amazing and efficient

Alisia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hezekiah J. 
Clasificación:
5.0

your doing pretty good as is

Duane W. 
Clasificación:
1.0

Tires were completely bald I got stuck in mud and had to pay to get towed out. The mobile reservation sucks I satvkb hold for over 3 hours trying to get code to get the keys. Nobody apologized or tried to accommodate me

COURTNEY A. 
Clasificación:
4.0

Explain the dropoff process better.

mary B. 
Clasificación:
5.0

Mobile pickup was very easy and smooth.

Chad C. 
Clasificación:
5.0

When entering code to unlock your key, you need to inform people there is a clip to turn on the lock. We tried for several minutes before finally realizing there was a clip to turn to pop the lock open.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN J. 
Clasificación:
5.0

Customer service was the best I've ever seen, Professional and Beautiful rep.

IDA S. 
Clasificación:
5.0

The electronic after hours drop off was excellent!! What really made the experience great was the friendly customer service from the UHaul rep who received me when I arrived. She was awesome!!!

Allison M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber W. 
Clasificación:
4.0

This is a great location. Staff very helpful and friendly. Explained everything about the rental contract clearly. Very efficient and quick. We where on our way in no time. Same with returning the truck.

timothy F. 
Clasificación:
5.0

The gas gage read out is confusing, could not tell how much gas we used. The people at the facility were very helpful

James G. 
Clasificación:
5.0

Perfect experience. Agents did their tasks well. Will use this location gain soon.

RONALD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin N. 
Clasificación:
5.0

Great people there

Georg M. 
Clasificación:
5.0

I move a lot, this was the cleanest truck i have ever rented! Staff is kind and helpful. Couldn't have had a better experience

Jodi T. 
Clasificación:
5.0

The staff were super friendly. I tried to use the 24/7 app but had issues so I had to go to the desk and get help.

william F. 
Clasificación:
5.0

Nothing, I received perfect service!!!

Melissa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia M. 
Clasificación:
5.0

Everyone was amazing at this location. Another UHaul branch is closer but I will come to this One every time. Highly recommended!

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCY K. 
Clasificación:
5.0

The woman at the counter could not have been any nicer! You have an excellent employee there and I hope you appreciate her as much as we appreciated her kindness, assistance, and personality!

Brady K. 
No se han enviado comentarios para esta ubicación.

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