Customer Reviews for U-Haul Moving & Storage of North Versailles

159 comentarios

1901 Lincoln Hwy   North Versailles, PA 15137

(412) 357-1179

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 357-1179

1901 Lincoln Hwy
North Versailles, PA 15137

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ALYSSA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl C. 
Clasificación:
1.0

24/7 Truck share was not ready. I had to wait over an hour for the location to open up to receive my keys in person.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary N. 
Clasificación:
1.0

It was very hard to do the after hours pick up. The website didn't work you HAD to use the app, that should be posted at the location.

Krista O. 
Clasificación:
5.0

quick check out, friendly staff. This is why I trust uhaul

Rebecca L. 
Clasificación:
5.0

My per mile rate is incorrect. Charged me $1.29 per mile and should have been $.99. This needs rectified please.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

Janiece has been super helpful and pleasant to work with. I have had nothing but great experiences at this location and would highly recommend it to anyone locally searching for moving supplies or equipment.

David G. 
Clasificación:
4.0

Did not have furniture dolly I ordered which made the job a backbreaker

Anita M. 
Clasificación:
5.0

Staff was great

James K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERICISAIAH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
Clasificación:
5.0

Great service!!

Scott M. 
Clasificación:
5.0

Very open and easily accessible! Directions for drop off after hours posted very visibly!

AUSTIN W. 
Clasificación:
5.0

These folks were the BEST!!! So very kind & helpful. They became our friends.

Carl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terence L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ross A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY T. 
Clasificación:
5.0

Very helpful quick return very friendly

Gary D. 
Clasificación:
5.0

There amazing and efficient

Alisia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hezekiah J. 
Clasificación:
5.0

your doing pretty good as is

Duane W. 
Clasificación:
1.0

Tires were completely bald I got stuck in mud and had to pay to get towed out. The mobile reservation sucks I satvkb hold for over 3 hours trying to get code to get the keys. Nobody apologized or tried to accommodate me

COURTNEY A. 
Clasificación:
4.0

Explain the dropoff process better.

mary B. 
Clasificación:
5.0

Mobile pickup was very easy and smooth.

Chad C. 
Clasificación:
5.0

When entering code to unlock your key, you need to inform people there is a clip to turn on the lock. We tried for several minutes before finally realizing there was a clip to turn to pop the lock open.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN J. 
Clasificación:
5.0

Customer service was the best I've ever seen, Professional and Beautiful rep.

IDA S. 
Clasificación:
5.0

The electronic after hours drop off was excellent!! What really made the experience great was the friendly customer service from the UHaul rep who received me when I arrived. She was awesome!!!

Allison M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber W. 
Clasificación:
4.0

This is a great location. Staff very helpful and friendly. Explained everything about the rental contract clearly. Very efficient and quick. We where on our way in no time. Same with returning the truck.

timothy F. 
Clasificación:
5.0

The gas gage read out is confusing, could not tell how much gas we used. The people at the facility were very helpful

James G. 
Clasificación:
5.0

Perfect experience. Agents did their tasks well. Will use this location gain soon.

RONALD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin N. 
Clasificación:
5.0

Great people there

Georg M. 
Clasificación:
5.0

I move a lot, this was the cleanest truck i have ever rented! Staff is kind and helpful. Couldn't have had a better experience

Jodi T. 
Clasificación:
5.0

The staff were super friendly. I tried to use the 24/7 app but had issues so I had to go to the desk and get help.

william F. 
Clasificación:
5.0

Nothing, I received perfect service!!!

Melissa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia M. 
Clasificación:
5.0

Everyone was amazing at this location. Another UHaul branch is closer but I will come to this One every time. Highly recommended!

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCY K. 
Clasificación:
5.0

The woman at the counter could not have been any nicer! You have an excellent employee there and I hope you appreciate her as much as we appreciated her kindness, assistance, and personality!

Brady K. 
Clasificación:
2.0

See above

ZACH D. 
Clasificación:
5.0

People here are great 👍

Monarath D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
4.0

Once again the app was giving a lot of troubles and took me 30 mins to return the truck

samantha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
4.0

Your Android app is terrible! It is impossible to take photos of the equipment for a return and upload them via the app. Check you reviews in the Google Play store, it's bad.

Aydaen L. 
Clasificación:
5.0

Staff were friendly and helpful. I'd recommend masking but it is a large facility.

JENNIFER G. 
Clasificación:
1.0

I keep getting messages with instructions about picking up a rental unit/truck. I have not and will not rent one from you. PLEASE get my phone # out of your system. I AM ANNOYED. OTHERS are probably ANGRY that you are NOT notifying them them about their rentals.

ERIC G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAXWELL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

A wonder attendant helped me check out. Your remote pickup, and the squirrelly verification process is awful. If you get rid of the attendants, I'll good somewhere else

Rodney O. 
Clasificación:
1.0

The gentleman that was on duty and awesome was very professional. Unfortunately the lady who said she was the manager was on her personal phone during my checkout and I had to wait. Also I called them.and let them know that I was going to be late and will pay cash when I arrive the next morning. Someone called at 10 30 ish and left a VM when I try to call back no one answer. I called 3 time before calling another location to let them know I what time I was coming in. I went outside to find out that they took the truck with my purse inside when I called she told me I needed to make a payment. I was so upset that I had my sister go in and she was rude to her. If I have communicated with the sales associate then why out of spite did. The manager have the truck towed with all my belongings and told me to come pick up the truck? I have never in my 20 years of using Uhual trucks and storage never been so humiliate and embarrassed. I ask that you please do something about this employee.

Ippuna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammuel H. 
Clasificación:
5.0

Communicate on time.

Oluwaseun O. 
Clasificación:
5.0

I've gone to a few sites. This was the first time I was compelled to submit a review because they were so pleasant, informative, and helpful. My top choice from here on out \, as I work for a theatre company and we are constantly needing larger vehicles to transport items.

Seamus R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
1.0

Know the equipment they are renting out. I called for a truck with a lift gate. Rep said they had one left and they could reserve it so I did. Arrived at location was told they don't have trucks with lift gates. I know that a lift gate and a ramp are two totally different devices and people taking calls should know this. I had no choice other then to take it making the move a lot harder. I feel like this was a bate and switch tactic to secure the rental. Also pulled to edge of parking lot for the miles to change to be charged to pull out of the lot. But truck did run good. Just better training and communication are needed.

ROBERT B. 
Clasificación:
5.0

The woman who checked me in is extreme professional and very helpful. She was there to assist the last time I dropped off a trailer. I highly recommend this location.

Angel M. 
Clasificación:
5.0

Do not change anything! Store Manager took care of everything! She even uncoupled the trailer in the pouring rain!

Douglas W. 
Clasificación:
3.0

Vehicle was filthy on the outside

Albert M. 
Clasificación:
5.0

The staff was very helpful and Knowledgable about the equipment. The process was relatively pain free> I will use your company in the future>Thanks

Arthur B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Michael McElroy and the 2 ladies assisting him were excellent. Great services

OLAMILEKAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONCOHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

All representatives were kind and courteous. Service was great!!!!! 5 stars!!!!@

Marcy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
4.0

El cliente no dejó un comentario.

james S. 
Clasificación:
4.0

None - they were great!

JUSTIN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lewis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Great overall experience. Very friendly and informative.

Anthony F. 
Clasificación:
3.0

I was very disappointed to learn the day before moving my daughter out of her apartment that I would not be able to pick the U-Haul up at the location that I had reserved the truck from. I reserved a truck on 5/28 at the Oakland location which is very close to her apartment for a 6/12 pick-up and instead had to drive 25 min to another location in North Versailles. Why would the truck I reserved not be available at the location I designate?? Also, the truck I picked up only had 3/4 of a tank of gas, which I did not notice until I was halfway to my daughter's apartment. I tried to call the North Versailles office multiple times before giving up as I had to get her loaded and moved to NC. I took a picture of the dashboard to prove this as well in case anyone at U-Haul cares to refund me a quarter tank of gas. This is the second time we have had issues with U-Haul as we had an issue when two years ago after moving my daughter in. I really wish it wasn't such a hassle every time we rent a U-Haul truck as the equipment is always in good shape but it's always something. Another frustrating U-Haul experience.

Krista M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

Janiece makes this place fabulous. She is courteous, sweet, knowledgeable and quick to get you on the road. This will always be my preferred choice for my trailer I pull with my CRV. Perfect location and so far no supply problems.

John H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Nothing everything was fine

DENNIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
5.0

See above *

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janelle R. 
Clasificación:
4.0

I have yet to receive my final statement from my return. They were suppose to email it to me?

RODNEY M. 
No se han enviado comentarios para esta ubicación.

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