Customer Reviews for U-Haul Moving & Storage of North Tampa

7,475 reviews

10415 N Florida Ave   Tampa, FL 33612
(Btwn Bougainvillea & Fowler, next to Lincoln-Mercury dealership)

(813) 933-2821

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(813) 933-2821

10415 N Florida Ave
Tampa, FL 33612
(Btwn Bougainvillea & Fowler, next to Lincoln-Mercury dealership)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

the facility is clean and the staff is helpful, kind and pleasant- the sign of good management and treatment.

michele ogilvie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge Osbel 
Rating:
2.0

Customer did not leave a comment.

ricardo muua 
Rating:
4.0

Make sure the equipment is maintained and has gas, the air and headlights work and it’s clean. the front office staff all the way around is AWESOME!!!! The GM is amazing and even on vacation she still took the time to make sure all my needs were met through my issues with the truck. The gentleman in the back in service department not so helpful and acted like he was being bothered and even watched a woman change a tire in the parking lot and didn’t offer to help I will still continue to use this location.

Rhonda Deak 
Rating:
4.0

Customer did not leave a comment.

Shantikia Douglas 
Rating:
1.0

This location was NOT the one that I had chosen for my reservation. My reservation changed multiple times on the day before; which added tremendous stress to our move. Ultimately the truck size that we reserved was not available within a driving distance less than 90 minutes. This location was identified only because I begged the representative to find me a place with a pickup time that would not conflict with when my movers were coming. I problem solved and asked to look for pickup locations the night before our initial reservation; was told that this one was 16 miles from my original reservation location. It was not. It was more like 35 miles from that location and added several hours of travel during rush hour traffic - the night before my move. This was a total nightmare. Won't be using Uhaul again for anything where timing is critical.

Julia Vasquez 
Rating:
5.0

Will do it again.

patricia philbert 
Rating:
3.0

Customer did not leave a comment.

kelly burkholde 
Rating:
3.0

Do not sneak $20.00 “ after hours return” fee that I was not told about onto final bill.

Don Moran 
Rating:
1.0

Some one used my email and phone number

Gary laziolecce 
Rating:
5.0

Customer did not leave a comment.

Yamila Zayas 
Rating:
5.0

Customer did not leave a comment.

felife angeles 
Rating:
5.0

Customer did not leave a comment.

Sophronia Sanders 
Rating:
5.0

Customer did not leave a comment.

Yamila Zayas 
Rating:
5.0

Great service. Richard was very courteous, helpful and knowledgeable. It was a breeze to rent a trailer.

Wayne Westhoff 
Rating:
5.0

Customer did not leave a comment.

timothy rodgers 
Rating:
5.0

Customer did not leave a comment.

NYELA HOPE 
Rating:
5.0

Customer did not leave a comment.

Diego Vázquez 
Rating:
5.0

Customer did not leave a comment.

John Pring 
Rating:
5.0

Customer did not leave a comment.

Victor Cheung 
Rating:
5.0

It was a great experience for me I am content with the service of the cargo van I complete. All I needed to do on time and in the professional way I completed my mission I am well pleased with the service of u haul service thanks.

Leonard Wilcox 
Rating:
5.0

I can’t think of any improvements.

Barbara Williams 
Rating:
5.0

The staff is friendly and respectful and very well informed. They make moving so much easier. Thank you for the service

Victoria Ross 
Rating:
5.0

Customer did not leave a comment.

LeSean Beckles 
Rating:
5.0

Customer did not leave a comment.

Ollice Nettles 
Rating:
3.0

Customer did not leave a comment.

Antonio lovette  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Diamante De Jesus 
Rating:
5.0

Always very helpful and kind

Norma DOMINGUEZ 
Rating:
5.0

Everything was great. I told the young man of a minor problem that I fixed in 10 seconds. It was just the tail light that came unplugged.

Dennis Lester 
Rating:
5.0

folks in Tampa were great. I chatted with CiCi (i think it was) in the office and had a great time visiting with the guys in the back, chatted with some of the maint guys.. all told- like talking to friends!

Chris Rochelle 
Rating:
5.0

Excellent costumer service! 100 points!

Nataliia Penedo 
Rating:
3.0

Employees were rude and equipment I reserved was not there.

Keith Knapp 
Rating:
5.0

Make the ramp on motorcycle trailer’s longer. Bike bottoms out because of short ramp.

John Mitsch 
Rating:
4.0

Customer did not leave a comment.

Zachary Hastings 
Rating:
5.0

Customer did not leave a comment.

Brenda Fruster 
Rating:
5.0

I was very satisfied with your customer service. And the treatment of your manager Dayna and politeness. I would recommend anybody to your u. Haul, thank you.

ANGEL QUINONES 
Rating:
3.0

Customer did not leave a comment.

AISHA PILGRIM  |  Overall Experience 
Rating:
3.0

They charge me $20 extra and they said because I returned the truck after hours, I got the truck at 6:20 pm and I returned at 11:30 pm in the same day

mina aziz 
Rating:
5.0

She made it happen like she always does she’s great

KAYLA NURUL 
Rating:
5.0

Nothing

SOPHRONIA SANDERS 
Rating:
5.0

Customer did not leave a comment.

Chyelle Ortiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Ramsammy 
Rating:
5.0

Good service

TERRIE ALLEN 
Rating:
5.0

Your staff/agents were knowledgeable, respectful and helpful. This site is well equipped with plenty of equipment needed. There's nothing to add to improve my experience at this site.

Luis Longoria 
Rating:
5.0

Customer did not leave a comment.

Danielle Smith 
Rating:
5.0

Customer did not leave a comment.

Jack Miller 
Rating:
5.0

Customer did not leave a comment.

Brunilda Sanabria 
Rating:
4.0

The wait to check in was 25 minutes. The wait to return was 10 minutes.

STEVEN LUHRSEN 
Rating:
5.0

Everyone at this location was amazing and so helpful!!!

RHONDA DEAK 
Rating:
5.0

Installation tech was excellent and so was the person at the front desk.

Andy VanHoover 
Rating:
5.0

Nothing to improve upon. Everyone was exceptionally professional and courteous. Also, very reasonable price. Many thanks!

Joseph Clark 
Rating:
5.0

Hello UHaul Corp/Leadership: Mrs. Dayna Rodriguez was wonderful...no wonder the facilities and team that she manages get excellent reviews....I met Mrs. Dayna Rodriguez in person...I was working with a new trainee...Mrs. Dayna Rodriguez reviewed everything...and always with a warm and kind smile...always making sure I was happy and had all my concerns answered...via emails as follow up....Excellent...Thank you Mrs. Dayna Rodriguez...making our relocation to Tampa, FL one less stressful experience. We appreciate your professionalism and compassion. Regards, Lu Pham

Lu Pham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricardo Ayala 
Rating:
5.0

Counter employees talk personal call during My visita it take long time

Jose Gonzalez 
Rating:
5.0

Great service

olga villafane 
Rating:
3.0

Make sure you all read the correct gas reading when trucks are returned, also the young male that did my truck reservation lied and said that is automatically comes with a 50 mile for an estimate which I know is not true for other trucks I have rented, and how is the possible is you were to travel a distance a few miles away from where it was pick up for for an example a 5 mile radius from and to the pick location is an ESTIMATE of 10 miles, a 40 miles difference

khauh mccogg 
Rating:
5.0

The check engine light did come on just 5 minutes before so got to my destination. I assume this is normal wear and tear, but the agent did mention that the truck had just finished being serviced when she handed me the key. There were a lot of miles on it, so maybe a full inspection is due. But the employees were very helpful.

Theresa Stanish 
Rating:
5.0

Customer did not leave a comment.

diego andrade 
Rating:
5.0

Truck was a little dirty but brand new. I had a wonderful experience

ava summers 
Rating:
5.0

Customer did not leave a comment.

Yamila Zayas 
Rating:
1.0

Customer did not leave a comment.

Mardravious Tommie 
Rating:
5.0

Customer did not leave a comment.

TROY COLLINS 
Rating:
5.0

Blow out the sand left in truck

William Townsend 
Rating:
5.0

Customer did not leave a comment.

esmel abreu 
Rating:
4.0

Customer did not leave a comment.

Lucinda Durr 
Rating:
5.0

A really good experience moving.

thang nguyen 
Rating:
5.0

Great customer service.

Kevin Egan 
Rating:
5.0

Customer did not leave a comment.

Ricky Damiron 
Rating:
5.0

Customer did not leave a comment.

Omar Kanaan 
Rating:
2.0

Poor

Kaira Freeman  |  First Impressions 
Rating:
5.0

Excellent service staff at check in and check out. Would definitely utilize services for trucks and trailers and storage for future needs. Thank you!

Susan Daley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leesandra Salicrup 
Rating:
5.0

Customer did not leave a comment.

jean wilson 
Rating:
3.0

Customer did not leave a comment.

Madelyn Rivera 
Rating:
4.0

Customer did not leave a comment.

Katherine Miles 
Rating:
5.0

Fast easy costumer service, and the vans are easy to drive.

Kristien Marquez 
Rating:
5.0

Customer did not leave a comment.

Billie Pedigo 
Rating:
5.0

Customer did not leave a comment.

CARLOS OSORNO 
Rating:
1.0

I waited for over an hour to recieve my rental. The manager was involved eventually, but the person working with us kept entering wrong information. We were very dissatisfied with our service and it put us over an hr behind on our moving and travel plans.

Ann Berryman 
Rating:
5.0

gan como van que van muy bien Gracias iS

nogueira falco 
Rating:
5.0

Customer did not leave a comment.

Pedro Ramero 
Rating:
1.0

Customer did not leave a comment.

Fabio Galati 
Rating:
5.0

Customer did not leave a comment.

Sabre Teel 
Rating:
3.0

Customer did not leave a comment.

marjorie galarza 
Rating:
5.0

Customer did not leave a comment.

Frank Vivas 
Rating:
5.0

It would have been nice it I got a discount on the truck because I have been using U-Haul for a long time and buying your supplies and renting trucks from you all the time. Check your recorders and you will see. My name is Hileen Williams

HILEEN WILLIAMS 
Rating:
5.0

No improvement needed....Great Experence.

Roger Pembelton 
Rating:
5.0

Very professional crew both inside and outside..Easy Drop off with outside Tendant.

Roger Pembelton 
Rating:
5.0

Customer did not leave a comment.

Robert Knight 
Rating:
5.0

Awesome thank you

Hector Ruiz  |  First Impressions 
Rating:
5.0

The Genera Manager Dayna Rodriguez & the whole ENTIRE STAFF AT THIS LOCATION ARE THE MOST HELPFUL, CONSIDERATE, KIND, UNDERSTANDING & NICEST PEOPLE I HAVE EVER MET!!! THEY’RE JUST SIMPLY AWESOME!! I WOULD RECOMMEND & WORK AT THIS LOCATION!!! THEY’RE PROFESSIONAL YET TREAT YOU LIKE FAMILY!!! I LOVE THIS LOCATION!!!

Arti Velez 
Rating:
5.0

Customer did not leave a comment.

Melissa Moranville 
Rating:
5.0

Customer did not leave a comment.

quantisha henley 
Rating:
5.0

Customer did not leave a comment.

Christopher Woodard 
Rating:
5.0

Great location, bilingual staff are helpful and exceptionally nice! Thank you!

laura birchak 
Rating:
5.0

Danya was an absolute pleasure to work with! She saved us a significant amount of money, all with a smile on her face. You could feel her passion for people in our short time there.

Lacey Lakes 
Rating:
5.0

Customer did not leave a comment.

Omar Kanaan 
Rating:
5.0

Customer did not leave a comment.

Kathy Riffel 
Rating:
5.0

Customer did not leave a comment.

Dolores Ramirez 
Rating:
5.0

Customer did not leave a comment.

Patricia Hamilton  |  Overall Experience 
Rating:
5.0

The young woman that assisted with the rental was excellent and professional!

Sherrie Koon-Collins 
Rating:
5.0

Customer did not leave a comment.

Vickie Drane 
Rating:
5.0

We have rented trucks from this location many times and always come back because everything about our experience here is excellent! The staff is very friendly and professional and treats us with "kid gloves". Also your online reservation process and text/email follow up is easy and thorough. I don't have any suggestions for improvement.

Peter Horstman 
Rating:
5.0

Customer did not leave a comment.

Brian McCarthy 
Rating:
5.0

Customer did not leave a comment.

Omar Kanaan 
Rating:
4.0

Customer did not leave a comment.

Katie Stewart 
Rating:
1.0

Customer did not leave a comment.

roberto riveron 
Rating:
5.0

Customer did not leave a comment.

Edinson Ocampo 
Rating:
5.0

Customer did not leave a comment.

Carol Walker 
Rating:
5.0

Thank you for exterminating because I know I seen over 100 bugs but they where dead and I didn’t bring any nice job on keeping the storage place clean 👍

Marylisa Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl Turner  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LOIS WALKER  |  Overall Experience 
Rating:
5.0

The staff was very friendly and responsible plus I got my first month free you can't get any better than that I give the management a 10 out of 10

dewight steen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica Rivera-Bautista  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Daley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonisha Bradley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ATAVIA KNIGHT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brent Sherman  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

OLENA BADRUGINA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alannah-Rae Flaherty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyndria Darby  |  Overall Experience 
Rating:
4.0

Not at this time

Paul Singleton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rachael Kalbach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juan rosario  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Betty Jordan  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

DOMINIQUE WILSON  |  Overall Experience 
Rating:
5.0

Good excellent customer service

Sandra Smith  |  First Impressions 
Rating:
2.0

Rat poison in my unit, dead cockroaches near the door, lizards running all over the inside air conditioned units. Do not recommend.

Abby Foote  |  Overall Experience 
Rating:
5.0

The team provided an excellent experience. Thank you. 5 stars...

TERICA PEARSON  |  Overall Experience 
Rating:
4.0

The unit itself needs some TLC. The rope handle on the door gave me fiberglass splinters and the ceiling insulation was falling in a place or two, but it was convenient and cheap & I didn’t have any issues

Abigail Leake  |  Overall Experience 
Rating:
3.0

My only complaint is that when I booked the unit in the office the employee told me that there was a “very short set of stairs, maybe five or six” when in reality it was quite a few more. I probably would have chosen a different unit if I knew that.

EMILY WORTH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abigail Paredes  |  Overall Experience 
Rating:
4.0

I SHOULD NOT be receiving 10+ text messages after renting a storage unit that ask me to "rate" the service I received. Got texts all weekend. So effing annoying!

SEAN HIGBIE  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

LORENDA ALVAREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arcenio Cayetano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Feezle  |  Overall Experience 
Rating:
5.0

The gentleman who assisted me was very patient, took his time to explain the details so I fully understood the process. Very professional and caring towards customers. He was the only person working the line, but he made everyone feel valued.

TERICA PEARSON  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

MIRIAH VAUGHN  |  Overall Experience 
Rating:
5.0

Only thing the computer system was having issues BUT EVERYONE WAS GREAT 👍

John Thellin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

hector rosa  |  Overall Experience 
Rating:
5.0

You need a special box on this site to give them a rating above excellent for the staff at this U-Haul on North Florida Avenue Tampa. I was not excited about having to go here they completely changed that attitude in me. Take care of these people!

Robert Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANTOS RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abigail Leake  |  Online Move In 
Rating:
5.0

The service was excellent! The staff was very friendly and HELPFUL. I rented a " drive to" unit. It was so convenient to drive next to it and unload. The entry security card made you feel safe. I had an item that was not manageable to unload without the help of a handtruck device, and they loaned me one to unload that item. Everyone was so kind and helpful.

mayra ng  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWARD BECKWITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis Scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tina valdeza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome Charles  |  Overall Experience 
Rating:
2.0

Staff was nice and attempted to correct errors that they made with my move in, took hours to finally get everything straight in their system and get a corrected unit only to have corporate call me a week later being very rude and accusatory saying that I'd moved into the wrong unit.

Jameela Smith  |  First Impressions 
Rating:
2.0

If the storage was right up front of U-Haul facility why it was so difficult for him to let us know where the place was

NERYS NUNEZ RESTO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vanessa vazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerome Charles  |  First Impressions 
Rating:
4.0

It would be nice if you had storage units that were a little bigger in square footage than the trucks that you rent.

ERIC MORRISON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Timothy Hill  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Peter Schneider  |  Overall Experience 
Rating:
4.0

Great customer service:)

Jerill Cornaglia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICTORIA DRAGO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerrice Walters  |  Overall Experience 
Rating:
5.0

Pleasant friendly patient

Shauna Richards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EUGENA MILLER  |  Overall Experience 
Rating:
5.0

They were helpful and great

DELANTE STEWART  |  First Impressions 
Rating:
3.0

I don't understand why there are steps or even ramps for that matters leading to the storage unit. There's a lot of lifting so who wants those things.getting to the storage unit is also task within itself. I feel I have to work even harder once I've gotten to the storage unit.

michael brooks  |  First Impressions 
Rating:
5.0

Awesome customer service!!

NORMA SARABIA  |  Overall Experience 
Rating:
5.0

It’s well lit, nice & clean

Colleen Kidd  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOHN JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josephine Tew  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daphne Schmid  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mia Kinard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ramsha Riaz  |  Overall Experience 
Rating:
5.0

Dayna was so on top of helping everyone!! She is a rockstar!!

April Grimes  |  First Impressions 
Rating:
5.0

Great fast experience

Howard Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jada burnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATASHA KENDRICK  |  First Impressions 
Rating:
5.0

The team was helpful, the only uhaul location I plan to use.

Javon Curry  |  Overall Experience 
Rating:
5.0

The workers were very informative, and friendly the units environment were clean and well lit every thing was great couldn’t have been better I would recommend any one to use this service.

Rogelio Hernandez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cicely Johnson  |  Overall Experience 
Rating:
5.0

Each and everyone on was very helpful to me and polite

Annett Hearn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAHIBA BECKFORD  |  First Impressions 
Rating:
5.0

Everyone was nice helpful and concerned... I want to thank each one of them again for everything..

Annett Hearn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tarnecia Daniels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney Hepburn  |  Overall Experience 
Rating:
5.0

Thank you for being so kind and helpful!

Victoria Iagulli  |  First Impressions 
Rating:
5.0

Kayla and Faith are awesome....

Tarnecia Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javon Curry  |  First Impressions 
Rating:
5.0

We had no problems Thanks to the Uhaul Employees we were well taken care of Thank all for a beautiful job. The ROBERTS family

CHARLIE ROBERTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKEY RICHARDSON  |  Overall Experience 
Rating:
5.0

The only thing is, that the price for the unit was a bit much for the size.

richard mccalpine  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

sandra davis  |  Overall Experience 
Rating:
5.0

Good place

ROBIN FURMAN  |  First Impressions 
Rating:
5.0

Everyone was very helpful and friendly. Made the moving process very smooth and easy!!!

chelsea Young  |  First Impressions 
Rating:
3.0

You have a sign that is misleading on pricing. It says a 10 by 10 is either $119.95 per month or $134.95. My statement shows $139.95. When I asked Will why the $5 upcharge, he asked the manager. I was told because the unit I have is 9 feet high, and others are 5 less due to their heights. That is a classic bait and switch tactic. The sign should show exact sizes for the exact amounts.

Peter Speciale  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VELVET Culberth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Loschelle Darby  |  First Impressions 
Rating:
5.0

The staff is AMAZING!!!!!

Maurice Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adamali Darugar  |  Overall Experience 
Rating:
1.0

The price I was told,was not the price they ask for the 2nd month,I refused to pay it,and told them they can have the things in there,I don't plan on paying any amount they ask for

Mario Alfonso  |  Overall Experience 
Rating:
3.0

Chris was quick, friendly, and efficient. After I realized that the largest unit was too small, I went back in and told Rosario my dilemma. I advised her of the truck size and what I needed. She gave me the same size at the other location. I went back to the office and advised Chris of my situation. My movers were upset and told her what I needed. Chris then fixed the situation.

Helen Sanders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brechi butler  |  Overall Experience 
Rating:
5.0

Great Staff and General Manager, they made moving in and out easy. I would recommend this location to everyone.

Muricio Chavero  |  Overall Experience 
Rating:
2.0

People that work at the counter at your facility start talking to customers when checking them in or out and stay talking throughout the check in or out process which takes them way longer and customers having to wait longer because their talking about them going to school together and everything else all which takes longer and customers having to wait longer especially when there's only one person working the counter, and yes the employee that day was slow,rude and this place is terrible for business I think they need to fire everyone and get all new staff,and yes I have been toand used this location many times but No more ! VERY SAD !!!

Gary Johnson  |  Overall Experience 
Rating:
5.0

Thank you for the convenience and the safety and location.

WILLIE WHITE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Chambers  |  First Impressions 
Rating:
5.0

No problem at all and easy access

Darrell Gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diamia tillman  |  First Impressions 
Rating:
3.0

We cancelled and turned in the keys and they continued to bill us.

Lexi Franz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herbert Cotto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marlene Guzman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacky mansour  |  Overall Experience 
Rating:
5.0

Loved everything about my uhaul storage

shyne flowers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yudelka Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michell Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mitchel Miranda  |  First Impressions 
Rating:
5.0

Need more dollies to move into a storage

Liliana Tores  |  First Impressions 
Rating:
5.0

Service was great at the North Florida Location. I would definitely recommend their facilities. Thank you!

Justin Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SOMARA GARCIA-RIVERA  |  Overall Experience 
Rating:
5.0

The staff was very helpful and respectful best service

Latreese Watson  |  First Impressions 
Rating:
5.0

Wonderful place to store any item for short or long period of time staff was very professional and knowledgeable on all my questions that I had in reference to my storage facility great place to do business

Msrcos Diaz  |  Overall Experience 
Rating:
5.0

Very helpful and knowledgeable staff. Well managed office/facility.

Peter Schneider  |  First Impressions 
Rating:
4.0

Thank you

MICHELE PIERCE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SOMARA GARCIA-RIVERA  |  First Impressions 
Rating:
5.0

Thank You!!!

Marcel Hall  |  Overall Experience 
Rating:
5.0

Good

Nelson Morales  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gloria Rizzo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sofia Veloso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sonya prior  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jimmie Amorelli  |  Overall Experience 
Rating:
5.0

Everybody played a role in making this transition of moving a great experience thank you very much to the staff and U-Haul as a company

Msrcos Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDALL GAUDETTE  |  Overall Experience 
Rating:
5.0

She was very patient with me and my questions, and was so very helpful in getting my 5x10 climate controlled ...

ARMANDO LOPEZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

THOMAS STRYJEWSKI  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Carlos Arroyo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jossie Louis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Julia Espinel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tina valdeza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Hines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS ALDEA  |  First Impressions 
Rating:
5.0

I do believe that this location has the absolute best customer service!!! I’ve rented several trucks as well over the past year!! A+++++++

Crystal Mitchell  |  Overall Experience 
Rating:
5.0

Dayna was ABSOLUTELY the BEST! Upon check in we arrived very close to closing time, by the time we checked in Uhaul was closed and had issues with my pass code. I had to go through Uhaul.com which was a nightmare. Dayna then calls me from her personal phone, after hours to assist in my password not working. After my long journey from Atlanta, it was a relief to know Uhaul has AMAZING workers like Dayna! Thank you again Dayna!

TRICIA WOODBURN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Yarira Torres  |  First Impressions 
Rating:
4.0

Didn't have a hand truck for moving items into unit. Unit was in corner so could not back truck up to it. Otherwise nice experience. Very secure facility. Friendly front desk lady.

TIFFANY DOBY  |  First Impressions 
Rating:
3.0

The front desk staff were very inattentive to the customer they were chit chatting among each other as I tried talking they were playing with each other’s hair took way longer than should have due to personal interactions with other staff. They need more education on customer service.

Sherry Wold  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diovanni Collins  |  First Impressions 
Rating:
4.0

Attendant at the counter didn’t originally explain how to get into the building. Tried to move some stuff in after office hours and could not get it. I had to go back the next day for more information of how to get into the storage facility. After that I was very satisfied. Plenty of room, and carts at entrance are super convenient to get stuff into my unit.

Dylan Brooks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LARRY DEE Williams  |  First Impressions 
Rating:
3.0

The reservation I had wasn’t available when I came to the office to confirm. The storage unit was locked by 9:30 with no access to unit until the morning.

Keiona Mulkey  |  First Impressions 
Rating:
5.0

Would definitely use this facility should I need storage. Excellent service and clean environment

Rochelle Morley Stuart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WIDELKA RODRIGUEZ CINTRON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

myrta anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alondra Sanchez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Faloon Claveus  |  Overall Experience 
Rating:
3.0

Every time I need to speak to somebody about my storage unit they could never pull up the m25 unit no matter what we did but every month I had to make that payment and got the late fees if I didn't have it in by the 17th. Even the very next day after moving out and I went to go turn in the truck that I rented they still cannot find my information that I moved out of the unit m25. Then on the day we did rent the truck which was the 16th the young man was in the office by himself trying to handle at least 12 customers at 4:53 pm.But I feel like because everything was a rush situation he didn't understand I was looking for a one-way versus having to drop it back off in Tampa. Then after realizing he gave me the one way he said he had absolutely no one way rentals at this location even in bigger trucks but I just feel like he was just trying to rush really quickly so that he can handle the other customers in the building.

yolanda richardson  |  Overall Experience 
Rating:
3.0

The Storage part was find, but when I rented a 12X6 trailer from them yesterday, the trailer wasn't swept out and there was lots of sand and paper shredding in it. Very disappointed!

DENNIS YAMASAKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andres Callard  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SUNNIVA RUIZ  |  Overall Experience 
Rating:
4.0

Good service!

Deisy Quesada  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Altonette Everett  |  First Impressions 
Rating:
5.0

Very satisfied 😊 your personal very professional nice people Thank you.

Javier Rodriguez  |  First Impressions 
Rating:
4.0

I only have a few problems: 1. The unit is listed as 9' high, but I don't have use of 9' due to pipes and a red line on the wall as a warning, that should be provided before renting the unit. 2. There are not enough carts in case multiple people are there loading/unloading. I went there to unload and a group had both carts, leaving nothing for anyone else. 3. People leave carts wherever they please, so they are not always in the front.

NATHAN HAYES  |  First Impressions 
Rating:
5.0

Every time I visited the facility, it was secured and clean. I felt confident in the safety of my belongings while they were kept here. I would definitely use them again; the monthly cost was well worth it!

Darlene Kraushaar  |  Overall Experience 
Rating:
5.0

The staff was awesome! Very kind and helpful!

DYLAN STEELE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suhail Cortes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNA GIRON  |  Overall Experience 
Rating:
5.0

She went beyond to find me a storage unit. Thank you Dayna

Nancy Kammerer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRAIG HENSHAW  |  First Impressions 
Rating:
1.0

There again too many problems to list ! The place needs help !

Gary Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pattie Blackwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEANDRIA JORDAN-HILL  |  First Impressions 
Rating:
5.0

I had issues with remembering my gate code, as well as my storage unit number 🙃 So I went inside to the office several times during my time there. All of the staff I encountered were just Fabulous. Friendly, Professional, Knowledgeable, and a pleasure to work with. Thank you for hiring the best. How about a pay raise for your employees 🤔 Sincerely, Kathleen Bristol

kathleen bristol  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Limehouse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIELLE SINCLAIR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEORGE DE FOE  |  First Impressions 
Rating:
5.0

Buena atención

NANCY LABRADOR MENDEZ  |  First Impressions 
Rating:
5.0

Nice customer service

OLIANT SAINT JACQUES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pauline Mourning  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ileana Chang  |  Overall Experience 
Rating:
1.0

Dayana Rodriguez Tampa Florida location lied and said that I was still renting a storage unit there when in fact I moved out of the unit back in October 2021 just check the cameras but yet she has been billing me as if I’m still renting a unit there. She needs to be fired for committing fraud for using my information to rent a storage when she knows I’ve moved out

Ebony Hayward  |  Overall Experience 
Rating:
5.0

I’ve been storing at this U-Haul for approximately 4 years now. They’ve always been very helpful!

Green Orchid Lawn Care LLC  |  Overall Experience 
Rating:
5.0

Muy buenos en asistencia

Olman Martinez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ylonda Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alex Morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David DiChristopher  |  Overall Experience 
Rating:
1.0

El personal no fue para nada amable.. incluso tuve que pagar por algo que no deje abandonado yo Quise pagar por un día y me cobraron un mes completo

Elier Ricardo  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful. My only disappointment was that the biggest unit 10x10 was only 6ft high. I just moved to Florida and don’t know the area, I had all of my belongings with me. If I wasn’t on such a time crunch or hadn’t gotten rid of most of my big stuff I would have had to go to a different storage place. Because it wouldn’t have fit. I was very disappointed in that. C

Keith Gober  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARLENE GADSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kattleone Communication Kenneth Cottle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARLENE GADSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pauline Mourning  |  First Impressions 
Rating:
1.0

Call from Amber, was not accurate and unjustifiable. My gas was wasted for an unnecessary trip. Something else was the cause for her actions.

ROSE GREEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elezid Cuan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javier Calletano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marqita Mccaskill  |  Overall Experience 
Rating:
5.0

Uhaul makes the whole process of renting a storage unit very easy & convenient.

Iris Brede  |  Overall Experience 
Rating:
5.0

I loved this storage unit. Cleanly and up to date. A/c helps

rodney walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dayson Dell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eduardo vargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eleida Pizarro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ABBAS KHAN  |  Overall Experience 
Rating:
1.0

Bad customer service. I would not go back nor recommend anyone to this location

WILSON GALO  |  Overall Experience 
Rating:
5.0

Me encantan U Haul muy excelentes

Juana Rajo  |  Overall Experience 
Rating:
1.0

I sold me had to be cut off by a locksmith before I could move in it cost me extra $200 with the mover because of the delay and $100 for the locksmith. No one would come over to the unit and help me. One month after I moved in I got a email saying I had the inappropriate lock I was locked out of my storage unit. And I just recently got another email telling them it's urgent I need to contact them they didn't like the way I locked my unit. Will never rent from U-Haul truck or a storage unit again

Holly Sloop  |  Overall Experience 
Rating:
5.0

I LOVED the neighborhood item area idea. We could really use trash cans but there were none onsite or employees and no one ever answered the phones.

DONNA WASHINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mildred Lopez Perez  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Curtis Hill  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Glenn Dinnald  |  Overall Experience 
Rating:
2.0

The worker Tre was a very nice young man and helped us a lot!!! But not the female worker

Hector Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Mosley  |  Overall Experience 
Rating:
3.0

I reserve a unit at one location, when I arrive, they said its not available, they send me to another location that had a 10x10 unit. Which was further away, meanwhile I rented a uhaul truck prior which increased my mileage and expenses. I was on Budget and it through me off.. I shouldn't have to pay for extra mileage/gas/fees when I scheduled accordingly to my home. I should get refunded. 862 201 9322 if u can call me if this is possible.. See notes on reservation..

Sabrina Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pritam Mekala  |  Overall Experience 
Rating:
3.0

Some of the staff was friendly, and the other just looks you up and down. Never answered any questions.

Maria Watson  |  Overall Experience 
Rating:
5.0

The young lady who assisted me was professional, friendly, and knowledgeable. I had Never rented a storage unit before. I had Many questions which she knew all the answers. The unit itself was clean. I did see a rat container thingy to capture rodents as soon as I stepped in the unit. It definitely wasn't something I expected. But I guess I should be glad they have it. I am very satisfied with my unit and the cleanliness of the entire site.

kathleen bristol  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindley Hill  |  Overall Experience 
Rating:
5.0

I was glad to find the unit size that I needed immediately but I would have liked to have found one closer to my residence

Clem Brown  |  Online Move In 
Rating:
5.0

The staff members were great and willing to help, but the storage units were on the smaller size because the ceiling is only 6 feet tall. I ended having to get a second unit which doubled my monthly cost.

Lidio Ronda  |  Overall Experience 
Rating:
5.0

The crew was absolutely helpful, they attended to every one of my requests. They made my move a great experience overall. I highly recommend this location to anyone that's looking for moving or storage needs.

Pritam Mekala  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Abigail Mountford  |  First Impressions 
Rating:
4.0

A young man, Tray Davis, was exceptional.

Mikayla Scott  |  First Impressions 
Rating:
2.0

I made my reservation almost a month ago and when I arrived at the location, I was first informed the computers were down and I had to wait roughly one hour for them to come back up. When they finally came back up I was informed by the shift manager, there were no storage units available. I attempted to contact the store manager, but had no response. I next tried to contacted the GM from my cell a couple times to hopefully have the issue resolved, but no luck. I next attempted to call the GM from the store phone and she answered. I explained to her my situation, and she informed me she would make a call to the manager on shift, but never did. The GM was no help at all and never contacted me back to give me an update. Luckily one of the gentleman at the store noticed how frustrated I was because I was waiting for an hour for the computers to come back up and to then be informed there was no storage available. I also had a trailer to return and limited time and he luckily found me another storage unit. This was by far the worst UHAUL experience yet. Only good news was the gentleman on shift came through in the end!!!

JAMES ADAMS  |  First Impressions 
Rating:
5.0

Excellent services great facility good staff including mr Rene Garcia Very helpful guy 👍👍👍

ANGELA RAMIREZ   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonita Glenn-Mutcherson  |  First Impressions 
Rating:
3.0

The direction to the new storage unit wasn't user friendly. As a long term an a loyal customer, had the worst with uhaul employees. Please review my may many messages. Please advise, Andrea 813-900-4619

ANDREA DEVORE  |  First Impressions 
Rating:
4.0

There were a couple of issues with my reservation. I booked the 1st week of July. However, when I arrived for my check-in I was told the storage unit I booked wasn’t available. The unit I was given in replacement was smaller then I booked. At the end of the day I was still able to fit my things miraculously. The store was able to rectify the situation at the end of the day as well. The associates at this location were super understanding and helpful but the process could of been smoother.

Angeline Saintfeur  |  First Impressions 
Rating:
2.0

The reason for this rating is because i made my reservation three weeks before my arrival. When I got there the front person said they can see my reservation was made on 7-12-2021 but someone gave the stroage to someone else. So I was ask to return the next Day because the manager was all ready gone and they didn't had any storage available. To make the story short I'm not a happy camper

Juan Vazquez  |  First Impressions 
Rating:
3.0

The storage locker was up some stairs. Very inconvenient. They also made it sound like the unit was split level. It wasn't. It made my move in harder than it had to be.

Cliff Henderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindley Hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daron Ingram  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES NEMATH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAVID PELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ERICK SOTO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LUIS VASQUEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony Perez  |  First Impressions 
Rating:
5.0

Such amazingly friendly and helpful staff!! I loved the convenience and am so thankful for such a pleasant experience!!

Morgan Perdue  |  Overall Experience 
Rating:
5.0

Thank you for calling when I did not place the lock correctly and friendly due date reminders.

Barbara Pomnitz  |  Overall Experience 
Rating:
5.0

EVERY TIME I GO AND RESERVE A UHAUL TRUCK, AND OR NEED A STORAGE UNIT THE EMPLOYEES ARE NICE, FUNNY AND VERY MUCH PROFESSIONAL, AND THE PROPERTY IS VERY CLEAN IN MY BOOK BUT SOMETIMES THERE IS A LONG LINE BUT I PREFER THIS LOCATION IT'S VERY CONVENIENT FOR ME AND MY NEEDS THANK YOU UHAUL . IF I NEED THESE SERVICES AGAIN I WILL BE BACK GET THAT☺😊😀☺

Allison Noriega  |  Overall Experience 
Rating:
3.0

I was unhappy with my exit. I live out of state I sent my daughter to get my stuff out. I spoke with the staff. I was never told I had to be present or take pictures. No one helped my properly. They were promises made none kept.

Keisha Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert connelly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordan McCray  |  Overall Experience 
Rating:
5.0

Thank you!

Brian Penney  |  Overall Experience 
Rating:
5.0

Great everything was

Earl keaton  |  First Impressions 
Rating:
5.0

Never rented a storage unit before and was nervous but this was great. I also really liked the mobile process so I could skip the lines.

Ashley Hass  |  Online Move In 
Rating:
5.0

Accessible, clean, secure

ABBAS KHAN  |  First Impressions 
Rating:
5.0

Thank you!! Now happy to be in my new home 😍

pamela morera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES NEMATH  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ADAM BUZBEE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LUIS ALDEA  |  First Impressions 
Rating:
5.0

thank you u-haul.

Aref Arabestani  |  Overall Experience 
Rating:
5.0

Staff every kind and helpful. Made me feel comfortable

Casieenah Anioce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Sylvester  |  First Impressions 
Rating:
5.0

It is far too difficult for me to climb stairs with heavy items in a non-climate controlled unit. That is my fault for agreeing to a first available unit on the second floor. An elevator may help a lot of people. Staff was professional and helpful. I enjoy storing items with your location as I have in the past as well.

DANIELLE MERCURI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

roger honaker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ORY WINCHELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steve Zinna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANAY PERDOMO LEYVA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NAOMI REYES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosa Alexandra Reyes  |  Overall Experience 
Rating:
2.0

Although the staff was helpful, the situation was a disaster. I made a reservation on line for the biggest storage unit and when I got there the storage unit I reserved was already occupied. This caused me to have to get a smaller unit which makes my life more hectic than it already is, due to having to pull everything out each time I want something out of the unit. Not only that every time I book something with Uhaul the name that shows up on my reservation which is not my name but it is all my information every time the staff has to go in and fix it so it can reflect my name. It would seem as though it could be permanently fixed by now but it is not.

leisan tillman  |  First Impressions 
Rating:
5.0

Excellent experience from start to end. Definitely will use service if needed again. Thank you!

Sonia Santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO PILOTO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NAOMI REYES  |  First Impressions 
Rating:
1.0

Rats running around moved in and moved right out

LaRissa Ransom  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michelle Rodriguez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

walter boos  |  Overall Experience 
Rating:
5.0

I appreciate all your patience, for I was in a unique situation!! Thank you guys very much!!

Eddie Newsome  |  First Impressions 
Rating:
1.0

I was giving the wrong unit twice, both in which I moved in and had to move out within a hour. Then I was told to go to another location. When I tried to leave my gate code didn't work. When I finally got out of the gate and arrived at the next facility, my coffee didn't work to get into the facility. By this time the physical office had closed, so I was forced to keep the Uhaul over night because I did not have access to a storage unit.

CHERRELLE VILIERE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Henry  |  Overall Experience 
Rating:
4.0

The gate opener was consistently difficult to operate.

Allen Sowle  |  Overall Experience 
Rating:
4.0

I was pleased with my experience with the staff they were pleasant and helpful. Loved the security

Anthony Perez  |  Overall Experience 
Rating:
5.0

NO COMPLAINTS FROM ME😎😀😁

Allison Noriega  |  First Impressions 
Rating:
5.0

Staff was amazing and very helpful. Made the move in process very easy, after driving for 4 days all I wanted to do was get rid of all of my stuff and the trailer attached to my car!!!

Mariana Escobar  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LUIS VASQUEZ  |  First Impressions 
Rating:
5.0

Good customer service

Norma Vazquez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donald Wilder  |  Overall Experience 
Rating:
1.0

when I opened the storage I rented I was surprised by a large concrete pillar that supports the roof this unit should never be offered

Acir Rodrigues Sousa Juni  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yasser Zerquera  |  First Impressions 
Rating:
5.0

All good keep up the good work

Willie Dixon  |  Overall Experience 
Rating:
5.0

Perfect to store my stuff. Very clean, and had a great staff if I had any questions..

rick pouley  |  Overall Experience 
Rating:
5.0

Excellent experience!!!

MOHAMMED ISLAM  |  Overall Experience 
Rating:
5.0

The people at this facility were friendly and fun. It's convenient and easy to access.

TINA CHRISTINE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April James  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

america romero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Vazquez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Margaret Jimenez  |  Overall Experience 
Rating:
4.0

Very short staffed every time I went in.

Denise Linares  |  Overall Experience 
Rating:
5.0

The storage facility was clean and well maintained and easily accessible. But the representative I worked with to check in was a bit rude when I explained that I already had a disk lock and did not need to purchase one. Additionally I was a bit confused with the insurance. I added it on for my first month and asked if I could take it off for the second to save a bit of money since for the second "month" as I will only be in the unit for three additional days. At this point I was told the insurance was mandatory even though it is billed as optional when I selected the unit online. It's completely fine if I need to have the insurance I was just a bit confused as that was the first time I heard it referred to as required.

Samantha Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvonne Baez  |  Overall Experience 
Rating:
5.0

The Staff was VERY helpful and understanding and helped me tremendously. These are hard times for everyone, and you all were more than accommodating. Thanks so much. God Bless!

Marc Lazarre  |  Overall Experience 
Rating:
2.0

I felt cheated by a unit with steel column taking up approx 4 square feet in almost dead center of my floor and was given a paltry discount which took 3 months to finally be given. And then when I was I think 6 days late moving out they tried to charge me for an entire month. Then Katrina told me to talk to Marcus to settle it , he gave me a price of half a month , a week more than I used , and then they sent me a bill for another half month even after I moved out a week before the half month I paid for . My worst experience with U Haul in over 50 years of dealing with them .

William Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mariela Santiago  |  Overall Experience 
Rating:
5.0

All the staff are down to earth and will work with anyone no matter what

Shawn johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry gladney  |  First Impressions 
Rating:
5.0

Dayna Was great and really helpful helping me with storage

Francisco Gaztambide  |  First Impressions 
Rating:
2.0

Kept raising my rates

Leonard Tartaro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Franky Oliva  |  Online Move In 
Rating:
5.0

Forgot the lady employee’s name. She was so patient and kind. She came over twice to the security system I was having problems with. I do appreciate good service she went beyond 5 stars!

Elaine Hewitt  |  First Impressions 
Rating:
5.0

Young man most helpful in explaining the workings of my hookup of car & trailer. Forgot his name Joshua?

Elaine Hewitt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Jimenez  |  First Impressions 
Rating:
5.0

Need s 24 hour access

Anthony MErger  |  Overall Experience 
Rating:
5.0

Beautiful, secure and well maintained storage facility. Exceptionally clean!

diane rettinhouse  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jayde brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela Eniola  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Fernando De Espindola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTOINETTE BOLER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Langdon  |  Overall Experience 
Rating:
5.0

The staff are really great! They are all so very helpful and friendly.

Francis Copple  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Victoria Fox  |  Overall Experience 
Rating:
5.0

The staff at this location were great! I had just arrived in town and was exhausted from drive and wanted to get unit and unloaded quick. All of staff were professional and very polite. It’s like they determined to make sure my experience was great. Thanks to all! Very pleased with my first experience with U-haul storage facility.

Francis Copple  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barbara Kline  |  Overall Experience 
Rating:
5.0

It's all good, no more comments...

Oliant Junior Saint Jacques  |  Overall Experience 
Rating:
3.0

I did not like the three steps from the street entrance to the storage unit. It caused me a lot more moving work. I also didn't like the fact that you raised the price without notification

steven cannon  |  Overall Experience 
Rating:
5.0

I had a great experience, everyone was always helpful too

Krista Rotondo  |  Overall Experience 
Rating:
4.0

I appreciate them they called me if something went wrong with my storage unit too which was great because it tells me they are alert

Nashali velazquez  |  Overall Experience 
Rating:
3.0

Above average

Delora Brown  |  First Impressions 
Rating:
1.0

I had a storage locker at this location for well over a year and I have never dealt with such rude, incompetent people in my life! I couldn't wait to fill my closets and stop paying that enormous bill

Andrea Mayfield  |  Overall Experience 
Rating:
4.0

N/A

ABIGAIL MONTGOMERY  |  Overall Experience 
Rating:
1.0

VERY UNPROFESSIONAL!!!

Jaquana Harrison  |  First Impressions 
Rating:
5.0

Expensive/ But excellent.

Kevin Gardner  |  Overall Experience 
Rating:
5.0

Nice facility

RAYMOND ROCKENBACH  |  Overall Experience 
Rating:
5.0

Will use again if needed.

jan zayas  |  Overall Experience 
Rating:
2.0

My unit was located in an no light zone. I went to get my belonging from the storage and there was a roach inside my box. All my boxes was left outside my home. Having to treat for roaches is no joke

Priscilla Johnson  |  Overall Experience 
Rating:
5.0

Thank you all very much. And I will be using yall again.

damon hodge  |  Overall Experience 
Rating:
5.0

Nice price and places

Lourdes Rosario  |  Overall Experience 
Rating:
5.0

Kristina as well as her staff are always very awesome to work with.

james schnabel  |  Overall Experience 
Rating:
5.0

Keep up the excellent customer service

steven sidney  |  Overall Experience 
Rating:
5.0

Very friendly and polite. Took the time to answered all questions. I would recommend this place.

jan zayas  |  First Impressions 
Rating:
5.0

Amazing service

Dayron |Arias  |  Overall Experience 
Rating:
5.0

Good service and very professional

Lourdes Rosario  |  First Impressions 
Rating:
5.0

I t was a very professional approach.

Carita Fant  |  First Impressions 
Rating:
4.0

Great experience. Just a little pricey for storage

Jonathan Vasquez  |  Overall Experience 
Rating:
4.0

Very pleasant experience with Uhaul.

Shirley Correa  |  Overall Experience 
Rating:
5.0

The staff was awesome! They were very professional and very helpful. I highly recommend this location.

Ron Alligood  |  First Impressions 
Rating:
5.0

Above EXCELLENT...

Oliant Junior Saint Jacques  |  First Impressions 
Rating:
5.0

All the employees was helpful and nice

SHerika Thompson  |  First Impressions 
Rating:
5.0

Every thing is excellent The staff were owsemoe

Awni Massoud  |  Overall Experience 
Rating:
5.0

Great customer service and quick checkin and checkout!! I will recommend this UHaul to everyone!!!

JEFFREY BLAIS  |  First Impressions 
Rating:
3.0

There was no light inside the actual storage room, that was the only thing that was inconvenient really.

Elton Marcus  |  Overall Experience 
Rating:
5.0

Very good customer Service.

Manuel Maldonado  |  First Impressions 
Rating:
5.0

Like the customer service.

Norma Vaquez  |  First Impressions 
Rating:
5.0

Really good people

William Rosado  |  First Impressions 
Rating:
4.0

A few requirements I wish had been explained prior during phone confirmation instead of once on site deposit charges depends on payment methods and that you have to buy their lock not an option.

Stephanie Gilmore  |  First Impressions 
Rating:
5.0

Great Customer Service

JoQuetta Winters  |  Overall Experience 
Rating:
5.0

Good experience. Thanks.

Florance hancock  |  Overall Experience 
Rating:
5.0

Busy place but they had the truck ready and they appreciate the online reservation and pick process better.

Ally Nolasco  |  Reservation 
Rating:
5.0

It was a pleasure doing business with U-Haul and the staff was excellent

Wally FORDE  |  Overall Experience 
Rating:
2.0

The manager on duty and someone that l called to verify a problem was very unprofessional. I only gave an average because of an older man stepped in and tried to smooth over the manager rudeness.

Deborah Morris  |  Reservation 
Rating:
5.0

Very Helpful staff. Good value for the money

steven cannon  |  Reservation 
Rating:
5.0

Very helpful and friendly.

Dan Cummiskey  |  Overall Experience 
Rating:
5.0

As always, top rate. Charlie

CHARLES LEE  |  Overall Experience 
Rating:
5.0

Uhaul has always been nice polite and friendly to me

DONNA MCDANIEL  |  Overall Experience 
Rating:
5.0

No issues with facility or staff!!

Adele Masiulis  |  Overall Experience 
Rating:
5.0

Everyone was very helpful.well organized 👍

Christopher James  |  Reservation 
Rating:
5.0

Easy pick up. Easier return. Truck was in great shape and ran well. No issues

Adam Morse  |  Reservation 
Rating:
5.0

The service was exactly what I needed.

Daniel Diaz  |  Overall Experience 
Rating:
4.0

Ive had a good experience, but find your $10 a month fee for 24hr access steep n inconveinent. Perhaps allow for 3 after hours visits a month before a fee is leveied or similar.

michelle whalen  |  Reservation 
Rating:
1.0

This was a cancelled reservation.

Santonja Lane  |  Reservation 
Rating:
4.0

Attentive agents

Audrey Samuels  |  Overall Experience 
Rating:
5.0

Great service.

Joseph Allen  |  Overall Experience 
Rating:
1.0

Delivery of u-boxes was not on time as promised. Office person stated was “too busy” to return my calls and “didn’t have the number of the delivery driver.” It cost me $135 due to 5 1/2 delay!!

Mike streed  |  Overall Experience 
Rating:
5.0

This facility was great. The store I rented my trailer in grapevine was not it’s on William D Tate. I filled a complaint and after several calls they didn’t resolve my complaint. So sad!!!

JOE AVILES  |  Overall Experience 
Rating:
1.0

So thanks for spamming my email with 136 emails for this review ._. Waited 3HOURS for the manager to get my box UBox. ONE guy in lobby did EVERYTHING. Manager rude & unhelpful. Jock was the real hero.

Jessica Whaley  |  Overall Experience 
Rating:
5.0

I would definitely store here again if needed.

MARCI SHAFOR  |  Overall Experience 
No reviews have been submitted for this location.

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