Customer Reviews for U-Haul Moving & Storage of North Shreveport

2,158 comentarios

1605 N Hearne   Shreveport, LA 71107
(@ N Market)

(318) 425-8811

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(318) 425-8811

1605 N Hearne
Shreveport, LA 71107
(@ N Market)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The ladies there were very nice and helpful. My only issue was that I had ordered a 15 ft truck and they didn't have one when I arrived. They called around and asked other stores but no stores had them. I had to pay extra for a larger 26 ft truck because that was the only one available. It would have been nice to not have to pay the extra money for a larger truck that was harder for me to drive and maneuver because they couldn't accommodate me.

BRIDGETT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

annie r.  |  Overall Experience 
Clasificación:
2.0

To be completely honest , the women behind the counter are unprofessional . One talked about another customer to me & the other cursed and lit a cigarette in front of me. I returned the equipment the same day and received a phone call two days later asking me when I would be returning the equipment . I'm assuming the company doesn't do yard checks but maybe you all should go ahead and make that mandatory to eliminate any confusion caused by the employees.

XZAHUNDREYA G. 
Clasificación:
5.0

All round great store and employees and that's saying a whole lot for this day and time. Great great people at this location.

CHARLES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAPRECIOUS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTREAL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaJoel J.  |  Overall Experience 
Clasificación:
1.0

They rented me a truck with no gas in it I sat on the side of the raid fir 5 hours waiting for a tow truck and they had audacity to say teier suing me for the cost of the tow truck I wouldn't reccomend U Haul to anyone a Big Rip Off. U Haul Sucks Especially B. Hearn and N.Market in Shreveport 0 Stars.

DAVID M. 
Clasificación:
5.0

Very good customer service, I got exactly what I needed. Thankyou so much

KARLA B. 
Clasificación:
3.0

Store reps need to be able to better Inform customers or potential customers on rates, mileage charges, etc.

WENDELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna D. 
Clasificación:
4.0

We appreciate you for allowing us to be your customer for nearly 7 years. Shall we need your services in the future, we'd surely give you a call. 理粒 The Graves Family* ‍♀️

GLENDA G.  |  Overall Experience 
Clasificación:
1.0

looks like its been there before Captain Shreves freed the river of logs

MICHAEL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

SIDNEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael l.  |  First Impressions 
Clasificación:
5.0

Great location and the ladies were so helpful, friendly and very informative.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA B. 
Clasificación:
5.0

After-hours drop off, no interaction with employees.

Rick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bridget G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY K. 
Clasificación:
5.0

Perhaps you could Have a system wherein the local dealers would know about equipment availability nearby so we would not have to jump through hoops with the national U-Haul to find what we need. During our search, We were also promised a return call from the main office within an hour. It never came!! If it weren't for our own tenacity, we would have given up and used another company.

JAMES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE E. 
Clasificación:
5.0

Great staff!

andrew O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barri C. 
Clasificación:
5.0

It was great!

EDWIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY D. 
Clasificación:
5.0

The drop off location was not convenient - all across town and in a city I know very little about. Location could have been closer.

Faye S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA S. 
Clasificación:
4.0

None at this time

PATRICIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
4.0

There was a mistake on the pick up time which caused it to appear that we had picked up truck which we had not. We had no idea it was not correct until we received a call to find out why truck not returned. I went by the center and they corrected it. No other problems and pick up and return went smooth. Great team at this location.

CORINNA R. 
Clasificación:
3.0

Charge 1/2 price for equipment rented & not used within 2 hrs to return.

MARILYN A. 
Clasificación:
5.0

Nada

PHIL C. 
Clasificación:
5.0

All is well, great work.

EDWARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

I rented a truck and storage unit. The unit was to smalll so I had to go to another location which made me late on returning the truck. The truck was to small I was rushed with the truck because I only had 6 hours instead of a full day. I live 45 minutes away from the store so 2 hours was just for driving and I had 4 hours to load n unload the truck. It was a mess. Now I have to rent another truck to finish getting the rest of my stuff out the house. Just unreal. Just more money I have to spend now.

CARLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam W. 
Clasificación:
3.0

Be sure oil life is good and has been serviced. Windshield wipers blades replaced and inspected more often

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN M.  |  First Impressions 
Clasificación:
4.0

We noticed while waiting on our trailer that several non customers were bringing in their household trash and putting it in the u-haul location dumpster causing it to overfill and spill out on the ground making the corner lot look bad. Someone may need to look into this.

Kelly N. 
Clasificación:
2.0

Csr and management not adhering to any covid precautions, not an issue for me but could be for other customers, serious lack of positivity or any care regarding service or issues, location was clean and service was prompt

Ryan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHER T. 
Clasificación:
3.0

First time “trying” to rent last week, ran a little late getting there. Unable to reach location via phone and my trailer was rented out to someone else before I could get there. No phone call from location to verify if I was still coming. Valuable time wasted of a whole weekend that was desperately needed to move. Now, I am a week behind in my timeline.

Carl B. 
Clasificación:
5.0

My experience of Uhaul self storage have always been great.

Clifford P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAMA B. 
Clasificación:
3.0

Showed up early in the morning, had 2 people working but 1 was just standing around while the other guy was running around trying to help everyone. Rubs me raw when I see that type of stuff.

JOHN S. 
Clasificación:
5.0

Nothing. The guy was a perfect gentleman. He did a great job explaining everything to me.

regina G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

Very friendly representatives. 3rd time I've rented a Uhaul trailer but the first time I have had a Uhaul representative hook up the safety chains and disconnect when I returned it

ERIC G. 
Clasificación:
5.0

Very friendly and professional.

Mark J. 
Clasificación:
1.0

Explain charges

PORKESHIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL B. 
Clasificación:
5.0

Offer the customer a drink of water lol naw the whole staff was great.

JERRY C. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE., THEY MADE SURE I WAS WELL TAKEN CARE. VERY NICE AND CLEAN INSIDE.

ERMA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAAC J. 
Clasificación:
1.0

I had a very bad experience with being it back. I will never use this store again

MAMMIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALFRED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

The U-haul app does not work at this location. I could not check in to pick up the truck nor check out to drop the truck off using the app. I also have an additional $12.50 charge without any reason as to why.

Delton E. 
Clasificación:
3.0

The person that initially helped me at the counter was not friendly.

PAUL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIAIRA J. 
Clasificación:
3.0

Workers were very polite and friendly.!!!!

MARY B.  |  First Impressions 
Clasificación:
4.0

All good

GERALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALISHA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ASHLEY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY G. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRADLEY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wade V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiachelan K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andramada M. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim L. 
Clasificación:
4.0

Bueno

JAMES H. 
Clasificación:
5.0

Staff was courteous and professional. Check-in went smoothly. App for managing my rental(s) is a nice touch, and the equipment worked well for our move. Will definitely rent again.

JEFFREY A. 
Clasificación:
5.0

Nothing to note at this time.

Delton E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W.  |  First Impressions 
Clasificación:
5.0

No improvement necessary.

OPHRA B. 
Clasificación:
5.0

The young man had worked with me and the other customer so friendly and professional, I appreciate that,

rosemarie E. 
Clasificación:
5.0

My original pickup location was 222 Lake in Shreveport @ 9 AM... there was no one @ the store. After 2 phone calls to corporate I was finally rescheduled for this location... NOT GOOD BUISNESS PRACTICE @ 222 Lake St.... POOR

Richard M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALDRICH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew V. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick H. 
Clasificación:
5.0

the experience was great.

LARRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

Just pulled in, the worker unhooked the unit, asked my name and I was on my way. Very easy drop!

don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
1.0

Aaron lied about everything he said he would do about my interaction with wrong information input on my account NEVER EVER will I deal with that location again this is the first time I've had a problem but thinking about years passing things would be better but they're not

EBONE S. 
Clasificación:
5.0

I was recommended this location by a MM in my Lodge. Bottom Line: Give Aaron a raise/bonus/THIS GUY DESERVES MORE MONEY. If U-haul is interested in keeping good people who work hard, the powers that be owe this man more $$/responsibility/respect. I don't know what he makes & it doesn't matter because IF U-HAUL WANTS TO KEEP GOOD PEOPLE THAT WORK HARD YOU WILL GIVE HIM MORE. As a business owner, Aaron is exactly the kind of person I'd want to work with & more importantly FOR.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMALL T. 
Clasificación:
2.0

Customer service needs to be improved!!

Samuel F. 
Clasificación:
4.0

El cliente no dejó un comentario.

chasite M. 
Clasificación:
5.0

Service was excellent keep up the good work

ANTONIO S. 
Clasificación:
5.0

Staff pleasant and accommodating although into given on the truck was not correct. No way fir them to know. A good experience.

JONATHAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACOB C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDA G.  |  First Impressions 
Clasificación:
5.0

I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.

Lorenzo W.  |  First Impressions 
Clasificación:
5.0

We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....

BARBARA B.  |  First Impressions 
Clasificación:
5.0

Your employees are excellent helpful and accommodating thanks

robert r.  |  Reservation 
Clasificación:
5.0

Excellent Service

Lula M.  |  Reservation 
No se han enviado comentarios para esta ubicación.

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