Customer Reviews for U-Haul Moving & Storage of North Shreveport

2,202 comentarios

1605 N Hearne   Shreveport, LA 71107
(@ N Market)

(318) 425-8811

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(318) 425-8811

1605 N Hearne
Shreveport, LA 71107
(@ N Market)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

micheal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shagloria B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
5.0

The make clerk was very experience, and knowledgeable of everything that goes on there

rosemarie e.  |  First Impressions 
Clasificación:
5.0

Everything was fine jus keep doin wat Yall do👍

RODNEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandra P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

Your home office worker put in her notes that she “told the customer the equipment requested wasn't available and that I acknowledged” this lead me to this location for my appointment believing I had my equipment ready. She didn't tell me the equipment was unavailable and then lied in her notes. I feel this needs to be rectified. The store manager corrected this, but I ended up paying more money than I was originally quoted on the phone due to having to rent different types of equipment after being lied to. I am very disappointed with her behavior.

COLLIN D. 
Clasificación:
3.0

Uhaul should be more clear about the rates. Horrible explanation. Next time I will look for a different moving company

ELISHA B. 
Clasificación:
5.0

I am SO SO glad the manger is gone from the Uhaul price ON north market SO glad he gone Because he was TAKE money from the people That was PAYING there storage and lie TO U in Your face

jeanette f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny T. 
Clasificación:
3.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanchasity D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t.  |  Overall Experience 
Clasificación:
5.0

Very professional staff.

Delton E. 
Clasificación:
5.0

Very friendly and helpful customer service! Gracias

NICHOLAS P. 
Clasificación:
5.0

Very customer friendly thanks 🙏🏿 means the world!!!

TENIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT L. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY B.  |  Overall Experience 
Clasificación:
3.0

The bathroom was awful.

STEVEN V. 
Clasificación:
5.0

Everything was fine

Deborah M. 
Clasificación:
1.0

El cliente no dejó un comentario.

I'KESHA J. 
Clasificación:
5.0

Thanks...

RODRICK P. 
Clasificación:
3.0

Older equipment needs to be updated

L K. 
Clasificación:
5.0

Everything was fine. Our biggest complaint was that there were a ton of roaches in the back of the truck when we first opened the door. My wife and i had to spend the first hour of our rental killing roaches, sweeping and spraying the back of the truck. It was very inconvenient and flat out embarrassing. I called the office, but was placed on hold indefinitely. No one ever came back to the phone to talk with me.

MIchael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

norman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don C. 
Clasificación:
3.0

Have a better customer service.

derrick S. 
Clasificación:
5.0

Most friendliest and helpful location that I've used. Highly recommend their professional service

JARRED M. 
Clasificación:
3.0

N/C

derrick s.  |  First Impressions 
Clasificación:
5.0

A smooth operation.

Ken B. 
Clasificación:
4.0

I started to wonder if the guy that checked us out was deaf and mute! He hardly said three words. It was kind of an uncomfortable situation, but all in all it was a good return.

Russell D. 
Clasificación:
5.0

Brenda and the guy were amazing. Very well run. The shop is in an industrial area but it's well maintained.

Jared G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JONATHAN O.  |  Overall Experience 
Clasificación:
4.0

They did a great job and made this an easy experience for me, thank you!

SONYA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED R. 
Clasificación:
3.0

The ladies there were very nice and helpful. My only issue was that I had ordered a 15 ft truck and they didn't have one when I arrived. They called around and asked other stores but no stores had them. I had to pay extra for a larger 26 ft truck because that was the only one available. It would have been nice to not have to pay the extra money for a larger truck that was harder for me to drive and maneuver because they couldn't accommodate me.

BRIDGETT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

annie r.  |  Overall Experience 
Clasificación:
2.0

To be completely honest , the women behind the counter are unprofessional . One talked about another customer to me & the other cursed and lit a cigarette in front of me. I returned the equipment the same day and received a phone call two days later asking me when I would be returning the equipment . I'm assuming the company doesn't do yard checks but maybe you all should go ahead and make that mandatory to eliminate any confusion caused by the employees.

XZAHUNDREYA G. 
Clasificación:
5.0

All round great store and employees and that's saying a whole lot for this day and time. Great great people at this location.

CHARLES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAPRECIOUS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTREAL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaJoel J.  |  Overall Experience 
Clasificación:
1.0

They rented me a truck with no gas in it I sat on the side of the raid fir 5 hours waiting for a tow truck and they had audacity to say teier suing me for the cost of the tow truck I wouldn't reccomend U Haul to anyone a Big Rip Off. U Haul Sucks Especially B. Hearn and N.Market in Shreveport 0 Stars.

DAVID M. 
Clasificación:
5.0

Very good customer service, I got exactly what I needed. Thankyou so much

KARLA B. 
Clasificación:
3.0

Store reps need to be able to better Inform customers or potential customers on rates, mileage charges, etc.

WENDELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna D. 
Clasificación:
4.0

We appreciate you for allowing us to be your customer for nearly 7 years. Shall we need your services in the future, we'd surely give you a call. 理粒 The Graves Family* ‍♀️

GLENDA G.  |  Overall Experience 
Clasificación:
1.0

looks like its been there before Captain Shreves freed the river of logs

MICHAEL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

SIDNEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael l.  |  First Impressions 
Clasificación:
5.0

Great location and the ladies were so helpful, friendly and very informative.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA B. 
Clasificación:
5.0

After-hours drop off, no interaction with employees.

Rick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bridget G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY K. 
Clasificación:
5.0

Perhaps you could Have a system wherein the local dealers would know about equipment availability nearby so we would not have to jump through hoops with the national U-Haul to find what we need. During our search, We were also promised a return call from the main office within an hour. It never came!! If it weren't for our own tenacity, we would have given up and used another company.

JAMES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE E. 
Clasificación:
5.0

Great staff!

andrew O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barri C. 
Clasificación:
5.0

It was great!

EDWIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY D. 
Clasificación:
5.0

The drop off location was not convenient - all across town and in a city I know very little about. Location could have been closer.

Faye S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA S. 
Clasificación:
4.0

None at this time

PATRICIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
4.0

There was a mistake on the pick up time which caused it to appear that we had picked up truck which we had not. We had no idea it was not correct until we received a call to find out why truck not returned. I went by the center and they corrected it. No other problems and pick up and return went smooth. Great team at this location.

CORINNA R. 
Clasificación:
3.0

Charge 1/2 price for equipment rented & not used within 2 hrs to return.

MARILYN A. 
Clasificación:
5.0

Nada

PHIL C. 
Clasificación:
5.0

All is well, great work.

EDWARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

I rented a truck and storage unit. The unit was to smalll so I had to go to another location which made me late on returning the truck. The truck was to small I was rushed with the truck because I only had 6 hours instead of a full day. I live 45 minutes away from the store so 2 hours was just for driving and I had 4 hours to load n unload the truck. It was a mess. Now I have to rent another truck to finish getting the rest of my stuff out the house. Just unreal. Just more money I have to spend now.

CARLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam W. 
Clasificación:
3.0

Be sure oil life is good and has been serviced. Windshield wipers blades replaced and inspected more often

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN M.  |  First Impressions 
Clasificación:
4.0

We noticed while waiting on our trailer that several non customers were bringing in their household trash and putting it in the u-haul location dumpster causing it to overfill and spill out on the ground making the corner lot look bad. Someone may need to look into this.

Kelly N. 
Clasificación:
2.0

Csr and management not adhering to any covid precautions, not an issue for me but could be for other customers, serious lack of positivity or any care regarding service or issues, location was clean and service was prompt

Ryan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHER T. 
Clasificación:
3.0

First time “trying” to rent last week, ran a little late getting there. Unable to reach location via phone and my trailer was rented out to someone else before I could get there. No phone call from location to verify if I was still coming. Valuable time wasted of a whole weekend that was desperately needed to move. Now, I am a week behind in my timeline.

Carl B. 
Clasificación:
5.0

My experience of Uhaul self storage have always been great.

Clifford P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAMA B. 
Clasificación:
3.0

Showed up early in the morning, had 2 people working but 1 was just standing around while the other guy was running around trying to help everyone. Rubs me raw when I see that type of stuff.

JOHN S. 
Clasificación:
5.0

Nothing. The guy was a perfect gentleman. He did a great job explaining everything to me.

regina G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

Very friendly representatives. 3rd time I've rented a Uhaul trailer but the first time I have had a Uhaul representative hook up the safety chains and disconnect when I returned it

ERIC G. 
Clasificación:
5.0

Very friendly and professional.

Mark J. 
Clasificación:
1.0

Explain charges

PORKESHIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL B. 
Clasificación:
5.0

Offer the customer a drink of water lol naw the whole staff was great.

JERRY C. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE., THEY MADE SURE I WAS WELL TAKEN CARE. VERY NICE AND CLEAN INSIDE.

ERMA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAAC J. 
Clasificación:
1.0

I had a very bad experience with being it back. I will never use this store again

MAMMIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALFRED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

The U-haul app does not work at this location. I could not check in to pick up the truck nor check out to drop the truck off using the app. I also have an additional $12.50 charge without any reason as to why.

Delton E. 
Clasificación:
3.0

Workers were very polite and friendly.!!!!

MARY B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiachelan K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDA G.  |  First Impressions 
Clasificación:
5.0

I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.

Lorenzo W.  |  First Impressions 
Clasificación:
5.0

We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....

BARBARA B.  |  First Impressions 
Clasificación:
5.0

Excellent Service

Lula M. | Reservación
No se han enviado comentarios para esta ubicación.

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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