Customer Reviews for U-Haul Moving & Storage of North Shreveport

2,269 comentarios

1605 N Hearne   Shreveport, LA 71107
(@ N Market)

(318) 425-8811

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(318) 425-8811

1605 N Hearne
Shreveport, LA 71107
(@ N Market)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

The entire staff was amazing and very helpful and made recommendations that would make the move easier. Great staff you have.

JERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
4.0

Easy check in and out. Quick and convenient.

Shelly M. 
Clasificación:
3.0

Sales rep did not tell me about the $30 service fee. I learned about it later after I read the folded Equipment Conteact that was given to me. Thus is not a location issue, but the 24/7 on line return steps/process is ridiculous and tedious

kimberly T. 
Clasificación:
5.0

Everything was excellent

Wanda C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shagary G. 
Clasificación:
5.0

I believe all great they are very friendly great service

archie G. 
Clasificación:
5.0

Everything involved in the physical process was great -- friendly worker, easy pickup process, clean and functional trailer. The online return process went horribly and neither the website or app would accept our images and allow us to return the trailer. 5 stars for the location and employees, one star for the online return process.

Erika K. 
Clasificación:
5.0

Tyler has excellent customer service skills Highly recommend his care and expertise.

David S. 
Clasificación:
5.0

great Job

ALISHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

rickey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

locie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ACE W. 
Clasificación:
4.0

The employee that rented to us was very quick and knowledgeable with the inside computer app / contract portion of the transaction. But she didn't pay enough attention to what she was doing as she was attaching the trailer to our vehicle. She was distracted by her earbud phone conversation and didn't hook the equipment up correctly. The pigtail wasn't fitted correctly and we had to fix it ourselves after we left in order for the blinkers and lights to work. The trailer wasn't completely on the ball and we had to also fix that ourselves. I feel like the employee knew her job well but was distracted by her personal conversation. Normally that wouldn't be an issue for me, but hauling a trailer in heavy traffic is not the place to find out that its not completely attached. This could have been a bad accident and someone with less experience could have gotten hurt.

Anthony D. 
Clasificación:
5.0

The employee (my apologies for missing his name) and the general manager, Tyler have always treated me with respect and ultimate professionalism. I appreciate the attention to detail and personalization they provide.

AnneMarie A. 
Clasificación:
5.0

The only thing y'all charge to much per mile...

Patrick S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos H. 
Clasificación:
5.0

They did such a great job and the manager at this location of north Shreveport is amazing thank you for your service. The wedding planner. Not only will I recommend, it the only location I use. Thank you all!

Kimica R. 
Clasificación:
2.0

Have the equipment I reserved and not have to wait 2 hours to get my equipment

Betty B. 
Clasificación:
2.0

Appliance dolly ordered was not in truck. I didn't get charged for it when I returned equipment, which is fine. I was charged not only my final bill of 78.31 but also the $160.00 hold placed on my account!! When I contacted the U-Haul customer service number I was told it would be 3 to 5 business days before I would get the hold monies back! I worked for U-Haul before and it always took off the hold money when the final bill was submitted, I feel that if I wasn't checking my bank account closely I would be robbed of this money. It needs to be returned to my account immediately!

J. Paul H. 
Clasificación:
5.0

I love every moment I spent from renting a truck to storage. Thanks I'm willing to recommend friends and family as well.

Luronda D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luronda D. 
Clasificación:
5.0

The manager was professional knowledgeable and very kind_ true asset to any company_thanks u-haul

melchizedek S. 
Clasificación:
5.0

Its awesome will love to rent again.

Luronda D. 
Clasificación:
4.0

Equipment was not clean on arrival, rode very rough at higher speeds, location did do curbside drop off it was very nice

Ryan E. 
Clasificación:
5.0

The vehicle dolly only had one functional tie down strap.

Thomas C. 
Clasificación:
5.0

Dropped off after hours

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

lorita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

andreal j.  |  First Impressions 
Clasificación:
1.0

The truck ran terrible! The gas hand didn't work

Kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clell D. 
Clasificación:
5.0

Nada

Le S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMonica J.  |  First Impressions 
Clasificación:
5.0

Thanks so much. Costumers was very helpful and very informative and nice. Will love to come back any time.

Luronda D.  |  First Impressions 
Clasificación:
1.0

My uhaul had no running lights. We couldn't use the truck after dark without running the risk of getting pulled over. We rented it for two days and lost several hours of time because the truck wasn't properly maintained

Joshua S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry N. 
Clasificación:
1.0

The manager was cheating me on my storage fees. My receipt say 520 ,I pay a payment and it went up to 570 . That's not right. I would like to speak with someone about this matter.my number is 3185255181

Gloria P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Oluwayemisi Yemi O. 
Clasificación:
5.0

this has been a stressful time for my family. UHaul has made it better to know that I can complete the tasks before us.

TAMMIEWHB C. 
Clasificación:
5.0

Ninguno

TARA M.  |  First Impressions 
Clasificación:
3.0

Beverly could have been a little better at her job but otherwise a good.

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Nothing everything was excellent Thanky You Uhail

TRINA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBIE D. 
Clasificación:
5.0

Tyler and Daniel was very nice curious get me very well my last three visits thank y'all

CORY M. 
Clasificación:
5.0

Everything just fine

ROSEMARIE E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ralph M. 
Clasificación:
5.0

No problems. The rental process was good and the after hours return was easy.

VALERIE P. 
Clasificación:
4.0

Y'all have the right crew, at this location, they know how to meet and greet you!!

rosemarie E. 
Clasificación:
5.0

Mr. Washington and staff were so kind and professional. They made a stressful time less chaotic. Thanks, U-Haul!

TAMMIE W H B C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGERS P. 
Clasificación:
5.0

The two gentleman that waited on me were extremely polite and helpful!

CARL Q. 
Clasificación:
2.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S.  |  First Impressions 
Clasificación:
5.0

Have a kiosk for check in just incase a person's phone battery dies during the process of checking in the trailer after hours🤦‍♀️ or make it able to check in remotely after drop off.

BOBBY B. 
Clasificación:
1.0

El cliente no dejó un comentario.

francesca L. 
Clasificación:
5.0

Fast friendly service, the employee who helped me drop off my rental, was eager to do his job and very on point

Ryan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALIKA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mohammad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric E. 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shagloria B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
5.0

The make clerk was very experience, and knowledgeable of everything that goes on there

rosemarie e.  |  First Impressions 
Clasificación:
5.0

Everything was fine jus keep doin wat Yall do👍

RODNEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandra P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

Your home office worker put in her notes that she “told the customer the equipment requested wasn't available and that I acknowledged” this lead me to this location for my appointment believing I had my equipment ready. She didn't tell me the equipment was unavailable and then lied in her notes. I feel this needs to be rectified. The store manager corrected this, but I ended up paying more money than I was originally quoted on the phone due to having to rent different types of equipment after being lied to. I am very disappointed with her behavior.

COLLIN D. 
Clasificación:
3.0

Uhaul should be more clear about the rates. Horrible explanation. Next time I will look for a different moving company

ELISHA B. 
Clasificación:
5.0

I am SO SO glad the manger is gone from the Uhaul price ON north market SO glad he gone Because he was TAKE money from the people That was PAYING there storage and lie TO U in Your face

jeanette f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny T. 
Clasificación:
3.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanchasity D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t.  |  Overall Experience 
Clasificación:
5.0

Very professional staff.

Delton E. 
Clasificación:
5.0

Very friendly and helpful customer service! Gracias

NICHOLAS P. 
Clasificación:
5.0

Very customer friendly thanks 🙏🏿 means the world!!!

TENIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT L. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY B.  |  Overall Experience 
Clasificación:
3.0

The bathroom was awful.

STEVEN V. 
Clasificación:
5.0

Everything was fine

Deborah M. 
Clasificación:
1.0

El cliente no dejó un comentario.

I'KESHA J. 
Clasificación:
5.0

Thanks...

RODRICK P. 
Clasificación:
3.0

Older equipment needs to be updated

L K. 
Clasificación:
5.0

Everything was fine. Our biggest complaint was that there were a ton of roaches in the back of the truck when we first opened the door. My wife and i had to spend the first hour of our rental killing roaches, sweeping and spraying the back of the truck. It was very inconvenient and flat out embarrassing. I called the office, but was placed on hold indefinitely. No one ever came back to the phone to talk with me.

MIchael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

norman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don C. 
Clasificación:
3.0

Have a better customer service.

derrick S. 
Clasificación:
5.0

Most friendliest and helpful location that I've used. Highly recommend their professional service

JARRED M. 
Clasificación:
3.0

N/C

derrick s.  |  First Impressions 
Clasificación:
5.0

A smooth operation.

Ken B. 
Clasificación:
4.0

I started to wonder if the guy that checked us out was deaf and mute! He hardly said three words. It was kind of an uncomfortable situation, but all in all it was a good return.

Russell D. 
Clasificación:
5.0

Brenda and the guy were amazing. Very well run. The shop is in an industrial area but it's well maintained.

Jared G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JONATHAN O.  |  Overall Experience 
Clasificación:
4.0

They did a great job and made this an easy experience for me, thank you!

SONYA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED R. 
Clasificación:
3.0

The ladies there were very nice and helpful. My only issue was that I had ordered a 15 ft truck and they didn't have one when I arrived. They called around and asked other stores but no stores had them. I had to pay extra for a larger 26 ft truck because that was the only one available. It would have been nice to not have to pay the extra money for a larger truck that was harder for me to drive and maneuver because they couldn't accommodate me.

BRIDGETT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

annie r.  |  Overall Experience 
Clasificación:
2.0

To be completely honest , the women behind the counter are unprofessional . One talked about another customer to me & the other cursed and lit a cigarette in front of me. I returned the equipment the same day and received a phone call two days later asking me when I would be returning the equipment . I'm assuming the company doesn't do yard checks but maybe you all should go ahead and make that mandatory to eliminate any confusion caused by the employees.

XZAHUNDREYA G. 
Clasificación:
5.0

All round great store and employees and that's saying a whole lot for this day and time. Great great people at this location.

CHARLES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAPRECIOUS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTREAL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaJoel J.  |  Overall Experience 
Clasificación:
4.0

We appreciate you for allowing us to be your customer for nearly 7 years. Shall we need your services in the future, we'd surely give you a call. 理粒 The Graves Family* ‍♀️

GLENDA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael l.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Bridget G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN M.  |  First Impressions 
Clasificación:
5.0

My experience of Uhaul self storage have always been great.

Clifford P.  |  First Impressions 
Clasificación:
5.0

I have used Uhaul plenty of times and I am greatly satisfied with the friendly customer service

Miaoche J.  |  Overall Experience 
Clasificación:
5.0

I had the storage unit for roughly 8 months and everything looked the same way as I put it in there. No spiderwebs, bugs, moisture, and barely any dust.

Mikella O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

johnnie W.  |  Overall Experience 
Clasificación:
3.0

Workers were very polite and friendly.!!!!

MARY B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiachelan K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne G.  |  First Impressions 
Clasificación:
5.0

The people where very nice.The storage areas nice there was no trash revert where. The only problem I had was when have a high storage unit I would like to have a step stole so that I could reach for the things in the back of the storage.

Lula T.  |  Overall Experience 
Clasificación:
1.0

I was billed for a climate controlled unit that was always hot, even after I complained. There was water damage in my unit which ruined my mattress and box spring. Very unprofessional service from this location.

NATASHA D.  |  Overall Experience 
Clasificación:
4.0

Only problem is that if you paid late they don't automatically open your unit. You have to tell them.

OC B.  |  Overall Experience 
Clasificación:
5.0

I was very satisfied and would go there again.

Sandra W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Kimberly J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nadirah s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t.  |  First Impressions 
Clasificación:
3.0

They got rats 🐀

lakesha a.  |  Overall Experience 
Clasificación:
4.0

Hearne location was ah very decent well maintained facility. And the staff was always friendly and helpful 

JEFFREY G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Calandra F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDA G.  |  First Impressions 
Clasificación:
5.0

Very Nice And Helpful

sedonia t.  |  First Impressions 
Clasificación:
5.0

Mr. Aaron and His Staff Are Welcoming, Friendly and Awesome ...I Would Recommend This U-Haul Storage Facility To Anyone In Need Of Their Provided Services

janet s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ninya E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHONDA G.  |  Overall Experience 
Clasificación:
5.0

We had the unit for 3 years and never had any problems they even gave us a new more secure lock. Would definitely use again

mike w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

yaron h.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DIMITRI H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

summers m.  |  First Impressions 
Clasificación:
5.0

I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.

Lorenzo W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEMIKA J.  |  First Impressions 
Clasificación:
3.0

Was too warm to be considered climate controlled and had a mouse trap inside

David O.  |  Overall Experience 
Clasificación:
5.0

Gracias

Kimberly J.  |  First Impressions 
Clasificación:
5.0

You'll are awesome❗

marilyn t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCES C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Allie H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

linda m.  |  Overall Experience 
Clasificación:
5.0

Staff was very courteous and helpful with my questions and didn't rush me. I will recommend this site to my family and friends. I have used another one before but this one is the best one for me.

fRANCES c.  |  First Impressions 
Clasificación:
1.0

I never felt like I've been ripped off before I like I have here. Ripped off

Amanda A.  |  First Impressions 
Clasificación:
5.0

The staff was courteous and helpful.

robert p.  |  Overall Experience 
Clasificación:
5.0

Great place and great customer services

Gay W.  |  Overall Experience 
Clasificación:
5.0

Very clean storage space. The few time I went into the office, the staff was very friendly.

shefelah b.  |  Overall Experience 
Clasificación:
5.0

Nice friendly people

Shreka S.  |  Overall Experience 
Clasificación:
5.0

Very happy with Uhaul as a whole.

Sharon C.  |  Overall Experience 
Clasificación:
5.0

Thanks for being there for me

tony g.  |  First Impressions 
Clasificación:
5.0

Facility nicer than I thought. I never had any problems.

katina p.  |  Overall Experience 
Clasificación:
5.0

It was a Saturday morning and busy but Aaron never got frustrated with the line of customers. If we had more of him with great customer service Uhaul will be more successful than what you are.

Gracie J.  |  Overall Experience 
Clasificación:
4.0

Love the staff, they are very nice and fast with getting the lease completed.

JEFFERY D.  |  First Impressions 
Clasificación:
5.0

Staff members were very helpful and friendly

Gloria B.  |  First Impressions 
Clasificación:
5.0

We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....

BARBARA B.  |  First Impressions 
Clasificación:
4.0

I never got a call back from Ian; therefore I do not know what my prorated balance is. I called twice and I visited the location once. I vacated the property 12.17.18. I need to know my balance. T

IDA S.  |  Overall Experience 
Clasificación:
5.0

N/C

ALICIA D.  |  Overall Experience 
Clasificación:
5.0

Your employees are excellent helpful and accommodating thanks

robert r. | Reservación
Clasificación:
4.0

Everything was good on reserving a truck. But trying to cancel reservation was a whole different deal. I could not get anyone on the phone to change my first reservation and no answer again when I to

Kelly W. | Reservación
Clasificación:
5.0

Excellent Service

Lula M. | Reservación
Clasificación:
5.0

Very convenient for my needs.

Camelia F.  |  Overall Experience 
Clasificación:
5.0

.

Jonathan C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba