Comentarios de los clientes para U-Haul Moving & Storage of North Shreveport

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of North Shreveport

Clasificación general:

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Larry B.
Clasificación:

El cliente no dejó un comentario.

yaron h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

KRISTEN S.
Clasificación:

Excellent Service! Very Friendly staff

Tehrita B.
Clasificación:

El cliente no dejó un comentario.

LAKESUHA H.
Clasificación:

El cliente no dejó un comentario.

Shadi A.
Clasificación:

El cliente no dejó un comentario.

Myra W.
Clasificación:

Everything was great

Robert W.
Clasificación:

El cliente no dejó un comentario.

Misty L.
Clasificación:

El cliente no dejó un comentario.

Tranese W.
Clasificación:

El cliente no dejó un comentario.

Mark D.
Clasificación:

The hold time for calls

Lonnie P.
Clasificación:

El cliente no dejó un comentario.

DIMITRI H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARILYN A.
Clasificación:

El cliente no dejó un comentario.

Daniel A.
Clasificación:

El cliente no dejó un comentario.

Ronald T.
Clasificación:

More help to greet customer when they enter store. I preordered my equipment but had to wait for representative to be free to finish my order. He was working alone and had customers in front of me.

Judy M.
Clasificación:

El cliente no dejó un comentario.

JAMES S.
Clasificación:

El cliente no dejó un comentario.

Andrew C.
Clasificación:

El cliente no dejó un comentario.

Carrie L.
Clasificación:

Stop beating people out they money😤 truck was clean when returned and only made two trips in the same neighborhood then the employees have no knowledge of what they suppose to do and with that being said they are rude also I wouldn't recommend that place

KIRBY W.
Clasificación:

I use u haul services at least once a year for the past 7 yrs and this location at least 5. The over all experience has always been a pleasure. Even better this last visit. Thx guys at N. Market and Hearne. You're the best all the way around!

irma R.
Clasificación:

El cliente no dejó un comentario.

Sheila M.
Clasificación:

El cliente no dejó un comentario.

Ella H.
Clasificación:

Thank you for your help in assisting us with our moving needs.

BILLY D.
Clasificación:

i only needed to rent the trailer for 24 hours; however the online option would not let me and made it be rented for 2 days. When i went to pick up the rental i advised the UHaul guy and he said he would fix it but he did not. I was charged for 2 days when i only needed it for one day.

summers m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Adrian W.
Clasificación:

The AC did not work in the truck and it was hot and it felt like the tires need to be changed all the truck did was shake and felt like it was going to die

Lakrystal J.
Clasificación:

Friendly staff!

norm R.
Clasificación:

El cliente no dejó un comentario.

JAMES S.
Clasificación:

Personnel were efficient and helpful, both at pickup and drop off. Will use this location again soon.

JEFFREY B.
Clasificación:

El cliente no dejó un comentario.

Melissa H.
Clasificación:

El cliente no dejó un comentario.

tamalyn B.
Clasificación:

Make sure the member know what they're doing

Lorenzo W. | First Impressions |
Clasificación:

I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.

TERESA J.
Clasificación:

El cliente no dejó un comentario.

Tim C.
Clasificación:

N/A

Donyell D.
Clasificación:

Excellent customer service

Shemika J.
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

The location was fine and the staff was polite. The truck we rented however is in no way safe to rent to the public. When not carrying a load the power steering works at highway speed, but not at low speeds. With a load power steering was non existent. Without a load the brakes barely worked well enough to be safe. With a load they were not safe at all and required as much force as possible to apply the brake. To maintain a stop you have to hold the brake down with so much force that you actually push yourself up from the seat. It is unacceptable and an absolute miracle that there was no wreck due to this.

SHEMIKA J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ELAINE W.
Clasificación:

Everything was excellent.

Robert N.
Clasificación:

Was not. explained the mileage and was charged for insurance.alot of.extra charges unexplained.

David O. | Overall Experience |
Clasificación:

Was too warm to be considered climate controlled and had a mouse trap inside

DAVON A.
Clasificación:

Communicate effectively. Answer the phones so that everything can run smoothly and people can get the equipment that they need on time. Have more than one associate to assist customers.

Tyson R.
Clasificación:

Aaron is an excellent manager and works hard to help customers.

TAKESHIA L.
Clasificación:

Aaron is the best as long as he is at this location I will only rent from this one he has excellent customer service professionalism

Kimberly J. | First Impressions |
Clasificación:

Thank you

Ann W.
Clasificación:

El cliente no dejó un comentario.

jareias C.
Clasificación:

El cliente no dejó un comentario.

TAKESHIA L.
Clasificación:

Nothing Aaron was very professional and has great customer service skills

Michael J.
Clasificación:

El cliente no dejó un comentario.

James R.
Clasificación:

El cliente no dejó un comentario.

Derek L.
Clasificación:

Aaron was working when I picked up and dropped off. What an excellent staff member! You are very lucky to have him there as he was friendly, helpful, and very professional. I don't think I have ever had such a fast and easy experience renting any kind of trailer or equipment before.

Robert H.
Clasificación:

I had an excellent experience. Everyone at the location was knowledgeable and helpful.

rita C.
Clasificación:

El cliente no dejó un comentario.

Charles H.
Clasificación:

El cliente no dejó un comentario.

Jaikeyma M.
Clasificación:

El cliente no dejó un comentario.

Sharon W.
Clasificación:

I've used Uhaul for the past 8 years moving kids through college, grade school, my business, parents, ect and have always had a great experience. The location I use in shreveport on north Hearne is always the best!

marilyn t. | First Impressions |
Clasificación:

You'll are awesome❗

Brian C.
Clasificación:

El cliente no dejó un comentario.

Steve S.
Clasificación:

El cliente no dejó un comentario.

PHILIP S.
Clasificación:

El cliente no dejó un comentario.

Steve S.
Clasificación:

El cliente no dejó un comentario.

Jarrad M.
Clasificación:

Friendly staff and great equipment. Thank you!

William A.
Clasificación:

Nothing! Everything was great!!

THADIOUS A.
Clasificación:

The guy was very rude an tried to over charge me an he called the police on me

Robert D.
Clasificación:

El cliente no dejó un comentario.

MICHAEL K.
Clasificación:

I have not always had a good experience renting trailers from U-Haul and others. But this one, by far, my best experience to date. The manager was friendly, professional & efficient...hard to find these qualities nowadays anywhere. Please pass my comments on to him.

JOHN T.
Clasificación:

El cliente no dejó un comentario.

AKAMIA C.
Clasificación:

El cliente no dejó un comentario.

angela s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

SHUNYA H.
Clasificación:

The store manager And the lady that works there is awesome

KYLE M.
Clasificación:

El cliente no dejó un comentario.

Becki R.
Clasificación:

El cliente no dejó un comentario.

Jeremy R.
Clasificación:

El cliente no dejó un comentario.

HERMAN L.
Clasificación:

Nothing perfect service.

JOSHUA A.
Clasificación:

It was 105 degrees outside and the truck didn't have air conditioning!!!

EDWARD C.
Clasificación:

El cliente no dejó un comentario.

ANDREW L.
Clasificación:

Staff was great, but the A/C in the truck was broken. It's summer in Louisiana...that shouldn't be acceptable.

KEANA H.
Clasificación:

El cliente no dejó un comentario.

KEVIN P.
Clasificación:

El cliente no dejó un comentario.

BRIDGETT L.
Clasificación:

El cliente no dejó un comentario.

Willie J.
Clasificación:

Continue the courteous atmosphere. I enjoyed my experience at the location.

Sherrica W.
Clasificación:

I have never used Uhaul services before and this was my first time and upon saving my information a notification came back stating they couldn't allow me to rent out a vehicle due to the person I added as a contact number because of his past services with them. They wouldn't allow me to rent out a vehicle to move some items for a couple of hours without paying $500.00 dollars. Mind you I've never rented from them before, and they were informed about that. I needed the vehicle because I didn't know or had a vehicle I could use to do what I needed. I felt it was wrong, inconsiderate to make someone pay for someone else's mistakes. I had nothing to do with that, I shouldn't have been responsible for it therefore I would not encourage others to rent here by any means necessary because of that very experience I'm highly dissatisfied.

Carol K.
Clasificación:

I have used Uhaul many time in the recent years and this location by far had the most friendly staff and best service.

DANIEL N.
Clasificación:

No problems at all

Jennifer K.
Clasificación:

El cliente no dejó un comentario.

CHAD M.
Clasificación:

Very friendly personnel. Walked me thru the whole process. Very professional.

FRANCES C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

WILLIAM W.
Clasificación:

El cliente no dejó un comentario.

AKAMIA C.
Clasificación:

It's all good...

Regina D.
Clasificación:

El cliente no dejó un comentario.

JENNIFER D.
Clasificación:

El cliente no dejó un comentario.

Darryl D.
Clasificación:

El cliente no dejó un comentario.

Patricia T.
Clasificación:

Nothing I can think of.

cindy B.
Clasificación:

Everything was great.

LAWANDA M.
Clasificación:

Professional service, clean facility.

William T.
Clasificación:

We had the nicest man help us. He was super nice and acted like he loves his job and people. Great experience because of him!!!

connie B.
Clasificación:

Do a Walk over inspection with the Customer

Derrick G.
Clasificación:

El cliente no dejó un comentario.

Stacie G.
Clasificación:

Awesome Service!!! 5 stars keep up the good work.... made my move smooth??

David V.
Clasificación:

Fast and friendly service. Easy to get to and from.

James H.
Clasificación:

Very impressed with the staff. Very courteous and extremely professional. Enjoyed the entire experience.

shalina S.
Clasificación:

El cliente no dejó un comentario.

Maria M.
Clasificación:

El cliente no dejó un comentario.

kenneth J.
Clasificación:

El cliente no dejó un comentario.

Randall P.
Clasificación:

El cliente no dejó un comentario.

Royce W.
Clasificación:

El cliente no dejó un comentario.

fRANCES C.
Clasificación:

Everything fine

Angela C.
Clasificación:

El cliente no dejó un comentario.

Allie H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

linda m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

fRANCES c. | First Impressions |
Clasificación:

Staff was very courteous and helpful with my questions and didn't rush me. I will recommend this site to my family and friends. I have used another one before but this one is the best one for me.

Amanda A. | First Impressions |
Clasificación:

I never felt like I've been ripped off before I like I have here. Ripped off

robert p. | Overall Experience |
Clasificación:

The staff was courteous and helpful.

Gay W. | Overall Experience |
Clasificación:

Great place and great customer services

shefelah b. | Overall Experience |
Clasificación:

Very clean storage space. The few time I went into the office, the staff was very friendly.

Shreka S. | Overall Experience |
Clasificación:

Nice friendly people

Sharon C. | Overall Experience |
Clasificación:

Very happy with Uhaul as a whole.

tony g. | First Impressions |
Clasificación:

Thanks for being there for me

katina p. | Overall Experience |
Clasificación:

Facility nicer than I thought. I never had any problems.

Gracie J. | Overall Experience |
Clasificación:

It was a Saturday morning and busy but Aaron never got frustrated with the line of customers. If we had more of him with great customer service Uhaul will be more successful than what you are.

JEFFERY D. | First Impressions |
Clasificación:

Love the staff, they are very nice and fast with getting the lease completed.

Gloria B. | First Impressions |
Clasificación:

Staff members were very helpful and friendly

BARBARA B. | First Impressions |
Clasificación:

We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....

IDA S. | Overall Experience |
Clasificación:

I never got a call back from Ian; therefore I do not know what my prorated balance is. I called twice and I visited the location once. I vacated the property 12.17.18. I need to know my balance. T

ALICIA D. | Overall Experience |
Clasificación:

N/A

robert r. | Reservation |
Clasificación:

Your employees are excellent helpful and accommodating thanks

Kelly W. | Reservation |
Clasificación:

Everything was good on reserving a truck. But trying to cancel reservation was a whole different deal. I could not get anyone on the phone to change my first reservation and no answer again when I to

Lula M. | Reservation |
Clasificación:

Excellent Service

Camelia F. | Overall Experience |
Clasificación:

Very convenient for my needs.

Jonathan C. | Overall Experience |
Clasificación:

.

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