U-Haul Moving & Storage of North Hills

2440 comentarios

8500 Sepulveda Bl   North Hills, CA 91343
(& Chase)

(818) 895-1335

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(818) 895-1335

8500 Sepulveda Bl
North Hills, CA 91343

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location is great , Ben and the guys there are great . I love the fact that it's one stop shopping . Having the hookers servicing tricks right out of the storage units was a great idea.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina S. 
Clasificación:
2.0

The AC was in efficient.

Ali T. 
Clasificación:
3.0

The agent could've been a but more helpful but maybe she was tired.

AILYANA B. 
Clasificación:
4.0

The inside of the 10' truck needed a good wipe down - dusty and dirty cab was completely unexpected.

Todd S. 
Clasificación:
1.0

I went there to pick up car dolly when I called it in and requested it by time I got there they did not let me pick it up

GERARDO G. 
Clasificación:
3.0

In very bad area and if more than 4 customers are there then you have to park on the street. This location was a redirect from the call center as I was told there was no vehicle at the location I chose. This location did not have a dolly available that I reserved so I had to drive the rental vehicle (@ $.89 a mile!) to the other location to get a dolly. There were 4 vehicles at that location that was the same as the vehicle I rented sitting in the parking lot! This is the 2nd time this has happened! I not only had to drive the rental vehicle to pick up the dolly but had to drive my vehicle back home to park as there aren't enough safe parking spaces around.

Karri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY N. 
Clasificación:
5.0

As for me, it was more than satisfactory. I feel my convenience from the very beginning till I returned the van...I feel so good and was able to do my priorities. I think the company is in a great standard. Personnel are so accommodating and so simple to understand. Excellent for me.Thank you .

ERLINDA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
1.0

Overcharged

Michael I. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

grace c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

I would recommend it except for I rented a 10 foot truck for 1999 for overnight and ended up paying $78 for the rental which makes no sense I was overcharged and felt as though I was miss used.

Darryl W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

HOOKED ME UP LAST MINUTE. GRATEFUL

BONNI R. 
Clasificación:
5.0

U-Haul associate George made the process go smoothly would definitely recommend location to family and friends.

Christine A. 
Clasificación:
4.0

I needed to get a one way truck to save money on the move. I tried all week and one never became available. Also it seemed that uhaul now has a preference to rent truck by 4,6,8 hours instead of the 24hrs. Maybe you can discount a bit when one way trucks are not available. Traveling on a big empty truck is a waste of fuel and money

RAMON O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kate R.  |  First Impressions 
Clasificación:
5.0

I would have loved ac in this moving van as it was a hot day.

Gabriel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M. 
Clasificación:
5.0

Jorge was a tremendous help when I was returning the vehicle to the location. He was very friendly and made sure I was fully satisfied with the rental.

Michael A. 
Clasificación:
5.0

The Manager There, Good Looking thin Blonde Guy Was Very Helpful, Would Definately use Again. Thanks

HOWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilber M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALMA M. 
Clasificación:
5.0

Everything was seamless and easy. Thank you!

HEIDI F. 
Clasificación:
5.0

Thank you for your great service recovery. I had reserved a truck and when I got there they did not have my reservation in fact it somehow had been sent to a different location. My husband and I walked over so the different location was out of the question. However the customer service rep offered a van and the $50.00 trip guarantee refund so we where happy! But thank God I had my confirmation number/info.

Troy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Houshang M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD H. 
Clasificación:
4.0

Although I had trouble finding a car dolley close to my location they were quick and efficient

TERRY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

TODD N. 
Clasificación:
1.0

I had the worst experience at the Agoura Hills location. The worst customer service by Harrison. I had reserved my truck 2 weeks in advance and when I go to pick it up, Harrison rudely tells me it is unavailable and wants to send me to Simi Valley to pick up a small van which I refused. He did not apologize and was not customer friendly at all. When I contacted the manager twice he did not return my calls. Just plain rude and awful.

ANA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudio S. 
Clasificación:
5.0

Excellent Help from George and Ben at this U-Haul location. Everything was very smooth, fast transaction and friendly help. Will rent again!

JORGE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

FRANK S. 
Clasificación:
5.0

The owner and staff were great

LAWRENCE N. 
Clasificación:
5.0

If any... tell the touts who are scalping for work outside to go elsewhere... it makes the area look less welcomed...

Rommel R. 
Clasificación:
3.0

Trucks were a little long in the tooth. When checking in and out no one could Actually discern if there was any damage. (There wasn't). Scratches were too numerous to document.

Joseph R. 
Clasificación:
2.0

As a frequent U Haul customer, I was disappointed on the level of service I received at this location. I normally go to the one on Van Nuys, which I always get exceptional service. I had an appointment at 6:45 PM and felt extremely rush by the Latino gentleman there. He just seem like he was really irritated that I was there at almost closing time very unprofessional. When I return my rental I purposely returned it after hours Just so I didn't have to deal with him. Thank you U-Haul for having many other locations to go too.

Carlos T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARTUR P. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY R. 
Clasificación:
5.0

Benjamin was very helpful. Great customer service! Jackie who handles equipment returns was also very helpful and friendly. Very good experience.

JASON W. 
Clasificación:
5.0

BY FAR THIS WAS THE MOST CONVENIENT AND EASY TO ACCESS STORAGE I HAVE EVER RENTED. I HAVE ALREADY RECOMMENDED IT TO FRIENDS.

CHRIS L.  |  Overall Experience 
Clasificación:
1.0

I had to rent a truck here to drive out to Santa Barbara to pick up a tow trailer I reserved for pickup in Van Nuys. You didn't even give me a deal on the rental or the mileage. You are the worst!

Nathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET R. 
Clasificación:
5.0

Abundant parking, indoor waiting area, quick service.

Cesar T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn K.  |  Online Move In 
Clasificación:
5.0

We did a pre check-in but we had to check in. The truck was ready when needed. It was a new truck and we had to drive to the Central Coast. It was a smooth drive. 15' seemed too small but there was plenty of room. Very nice height even though we didn't need it. The Manager was great; very together, nice and helpful. Overall exceptional experience. A+

DIANE C. 
Clasificación:
5.0

Excelent service.. clean equipments. I have no complaints

OSCAR L. 
Clasificación:
5.0

Good service,

JACOB D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NILAY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
5.0

Your phone system is terrible. The location didn't pick up the phone and the wait time after that was so long I hung up. The truck was old and bouncy but the location did their job

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

I had a fantastic experience overall with this location! Staff was helpful and friendly, van was like new! Thank you for your excellent service! I would definitely use UHaul and this location again anytime! ¡Gracias!

RANDAL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael H. 
Clasificación:
3.0

Thé employee forgot to give me my license back. I was driving without a license for a couple hours

David F. 
Clasificación:
2.0

Since I finished much early then rental time expired, I was asked to use after hour service of dropping of the keys where I was charged a $20 for it that was never mentioned or told to me. I could of wait till morning and return to avoid that charge very disappointed. Specially since I'm returning car much early.

William A. 
Clasificación:
4.0

All good. Easy in and out

Bruce C. 
Clasificación:
3.0

The vehicle smelled like some one had moved manure the vehicle stunk and gave us a headache.

cristian C. 
Clasificación:
5.0

Thank you Eddie from eShop Auto Center Location. Thank you to AFM Sergio for his assistance.

MARWAN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fernando O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS L.  |  First Impressions 
Clasificación:
5.0

The storage unit looked well kept. I only cancelled because I needed a bigger unit

Diego J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick F. 
Clasificación:
5.0

Went well, thank you.

CASEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICKEIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT V. 
Clasificación:
5.0

Lower the rates.

scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

George was very professional, nice, and fast when returned the trailer.

DAVID B. 
Clasificación:
5.0

This location was not on my original reservation. I was told to come to this location by the other u-haul location because the truck listed on my reservation was not available. This caused delay on my side.

VIRGILIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELSA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan C J. 
Clasificación:
5.0

To expensive ,, charge for everything

Devin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor E. 
Clasificación:
5.0

I actually moved out on 7-24-2020 before the next monthly billing cycle and left the door open. I used your rental truck to remove my property. See contract in your system. I only used the truck for a few hours. Thank you for your clean an efficient facility and helpful staff.

ellen n.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RUBEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruddy G. 
Clasificación:
5.0

George was very friendly and provided good customer service.

Yong S. 
Clasificación:
5.0

I had difficulty with returning my rental at 7am on Sunday morning. The Uhaul app on my phone would not let the location finder show which store I was returning the truck to. I was on hold for almost 1/2 hr with your 800 number but could not get any help. At 9am the manager helped me and reversed the service fees. I was very impressed with him. Thank you again.

Lucille D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Apichai L. 
Clasificación:
4.0

They guys who work there are great.. very helpful.. I'd definitely recommend these guys for my friends or family.

sean M. 
Clasificación:
5.0

The Crew at this location is great .

WILLIAM B. 
Clasificación:
5.0

Easy Last minute booking AAA+++

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin S. 
Clasificación:
5.0

BEST U-HAUL EVER. This is my second time renting from this location and they are great. Changed my opinion of U-haul 180 degrees. Hopefully the company rewards the staff of this location for doing an excellent job!

RANDALL R. 
Clasificación:
5.0

When I arrived to the store I had to wait but not too long. When the worker Brian started helping me he was very polite. There was another man there who was helping another costumer who was also very professional. Brian helped me make a reservation and made it easy for me.

JAIME P. 
Clasificación:
4.0

The online return process needs a lot of work. The app was completely useless and the website was difficult.

GARY H. 
Clasificación:
5.0

All staff was friendly and helpful. Hallway was always accessible and clean with access to carts.

Mackenzie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie H. 
Clasificación:
2.0

The oil light was on and the truck needed oil, but they just gave me the truck anyway without addressing this until I asked them to fix it even though they had just checked the truck as I watched. Also the wiper fluid was full, but the spray did not work. And, the air intake was loose which caused the truck to break down in the desert for over 3 hours outside El Paso in over 105 degrees heat. This is unacceptable, especially on an 80 mph highway with trucks passing by at a dangerous rate.

Robert P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSEMARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAX G. 
Clasificación:
3.0

I think the workers should do a walk around of the vehicle and take pictures before giving the rental to the customers. I know U-Haul sends a link for pictures already taken but those pictures can be old and not taken the day of the rental

ANDREW G. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRADLEY S. 
Clasificación:
2.0

There were (2) two main issues, the first being that my original reservation --which was set for a different pickup location-- was somehow accidentally cancelled costing me time and effort having to drive another 9+ miles to the other location; this I did not appreciate. The second issue was with the treatment at the other location: it was terrible. The U-Haul representative Benjamin was rude, condescending and I never once felt like he was sincerely trying to help me out. I think the customer service I received was the WORST I have received anywhere in the past decade. There was also one further issue regarding the equipment: my carhauler was old and beat up. The driver's side strap ratchet was obviously damaged and in need of replacement, and, the braking mechanism was obviously in need of a serious service and/or replacement ... whenever I pressed the brakes the trailer shook my entire towing combination like mad and this was not my previous experience with other U-haul car haulers and this exact same setup. Please have better and more thorough maintenance checks performed and remove equipment that is no longer up to par. Many thanks in advance!

SHEARGO H. 
Clasificación:
5.0

Best U-haul experience of my life. I will NEVER return to the Van Nuys Blvd location where the service is horrible and the people unpleasant. This location, just a few blocks away, is a MAJOR upgrade and renews my confidence in U-haul.

Randall R. 
Clasificación:
5.0

The truck I ordered was taken out of service for maintenance. The manager of the Simi Valley store & the manager of the North Hills store did a great job of solving my problem on a VERY busy weekend. They are Great -No complaints!!!

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kazuko f.  |  Overall Experience 
Clasificación:
5.0

Ben was so helpful thank you so much ..

Julio L.  |  Overall Experience 
Clasificación:
5.0

Thank u

Juan G.  |  Overall Experience 
Clasificación:
5.0

The storage is convenient and the price was low. Great customer service unlike the horrible service I had for the truck renting.

Arturo A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ereka P.  |  Overall Experience 
Clasificación:
5.0

Juan, the manager at the time, was very helpful, always honest and available. I was very disappointed to hear that there was no prorate for the storage unit that was due the 14th of the month.

sheila m.  |  Overall Experience 
Clasificación:
5.0

Worked out perfectly!

Jenetta B.  |  Overall Experience 
Clasificación:
5.0

Thank you all!!!

yakov p.  |  Overall Experience 
Clasificación:
5.0

Very satisfied

sherry b.  |  First Impressions 
Clasificación:
5.0

Thank you so much for ur help every body u are the best

ana l.  |  First Impressions 
Clasificación:
5.0

Great customer service!

Cedric S.  |  Overall Experience 
Clasificación:
5.0

The employees were always friendly and helpful. ¡Gracias!

Kelly C.  |  Overall Experience 
Clasificación:
5.0

No complain I always get good results

Ana L.  |  First Impressions 
Clasificación:
5.0

They are a number 1 in costumes services 👍🤘

ana l.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Trailer Icon
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

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    Autoalmacenamiento

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    Contenedores U-Box®

    We ship across town or accross the world!

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    Suministros de mudanza

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    Enganches para remolque

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    Propano

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