Loved the guys that took care of me, very professional and went the extra mile.MICHELE F.
Customer Reviews for U-Haul Moving & Storage of North Hills
North Hills, CA 91343
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When I first scheduled to borrow the truck I did it at a different location - self storage on Oxnard and SepÃºlveda. When I arrived they couldn't fulfill my rental and sent me to this other location. Delaying me and my move.GABRIEL M.
My reservation was canceled from my nearest location ( the night before) and I was told I had to pick the truck up 2 hours away from my location. When I found one closer the trucks check engine light was on. The suspension was shot and it had a gas cap error that would not go away no matter how much I tried. When going over 45mph empty the truck would shake so bad I expected to get into an accident. Bad service all around. I will not reccomend or use this company again.christopher C.
Owner is a quality guy. Invest more in this one.Thomas G.
I rented 2 furniture dollies thru your website along with the van. When I picked up the van I was told that they don't rent I would have to buy. Not acceptable, I would have rented else where if I new that.Frances P.
Customer service folks were efficient and made this transaction simple and easy.ERIC S.
El cliente no dejó un comentario.BOTROS Y.
El cliente no dejó un comentario.Robert S.
Not concern with our questions and just providing a number to call is unacceptable.Larry S.
El cliente no dejó un comentario.ELMER O.
El cliente no dejó un comentario.Tiffany H.
El cliente no dejó un comentario.VAREE J.
Thank you all for your help and assistance. Appreciate you guys.CHELSEY J.
Need help customer because we rent this place for first time ? GraciasALFREDO C.
My drop off experience was a horrible. Called the main number and was told I could drop It off at my nearest location. That nearest location did not have a drop off area. This caused an insane amount of stress that almost caused a fatal car accident. Agents need to be trained more. Not all UHaul locations provide drop offs.Ignacio C.
El cliente no dejó un comentario.JUAN P.
El cliente no dejó un comentario.Deysi P. | First Impressions
El cliente no dejó un comentario.DANIEL H.
El cliente no dejó un comentario.MARK V.
Overall very satisfied. Only thing to suggest is more parking.ARTHUR N.
Great customer service. helpful staff.SHAWN R.
El cliente no dejó un comentario.RUTH P.
El cliente no dejó un comentario.roman D.
Just keep up the good service...Russell N.
The staff was amazing they were so helpful during covid time they took all the safety measures .thank you for ur amazing serviceYADHIRA N.
El cliente no dejó un comentario.ANDREW S.
El cliente no dejó un comentario.Maria Angelica C.
I was in and out with no issues the customer service was greatVERONICA M.
Great pick up service and return service.ANGEL T.
Manager was very helpful and quick. He was doing 3 things at once and ALL VERY WELL. He still had time to be patient and friendly and helpful to me.Robert M. | Overall Experience
El cliente no dejó un comentario.JEFFREY S.
El cliente no dejó un comentario.JOSE M.
The personnel need to develop the attitude that the customer needs to be heard.Hillary N.
El cliente no dejó un comentario.VAZGEN A.
Many other locations didn't carry enough i ventory. This location has just what we needed at a reasonable price.MARTIN C.
Just keep doing what you are currently doing. I can assure you that people do notice and appreciate the good service.ALLADIN P.
The entire contract counter set up area is terrible and not well thought out. There were some rude customers who came in and disrupted the order of reservations and the employees didn't handle it well. In my opinion they are too young and don't have an authoritative presence. You need grown adults in their 30s or 40s, not young people in their early 20s. I had to wait longer because of the disruption and was on a time schedule... so, I wasn't happy. The place needs a real counter with computers, etc. The employees don't have any protection from the public if a customer wanted to get physical over something. I wasn't impressed at all.BRUCE W.
Excellent customer serviceCHERYL F.
El cliente no dejó un comentario.Ryoji O.
El cliente no dejó un comentario.HANEY H.
El cliente no dejó un comentario.MICHELLE M.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.SHAUNALYNN D.
Rental truck was clean and had enough gas to haul what I had to. Easy check out and check in. Good location.HENRY P.
El cliente no dejó un comentario.BRUCE S.
Benjamin was the best great customer serviceFRANCISCO R.
El cliente no dejó un comentario.RAYMOND R.
El cliente no dejó un comentario.FREDERICK B.
El cliente no dejó un comentario.FRANCISCOJAVIER M.
Mileage price is to high for local useCONNIE Z.
El cliente no dejó un comentario.MUHAMMAD R.
everything went well considering that the computers were down and everything had to be done offline slow but overall great I will be doing more business here.DOLORES G.
Ridiculous wait time in very long lines to be servedRUBEN G.
El cliente no dejó un comentario.Anthony G.
I reserved a truck at a different location. It was a self check in, there were no keys i the keybox for the truck. Wasted over an hour before customer service helped me find another truck at a different location.DOROTHY S.
El cliente no dejó un comentario.TROY J.
Great service. Knowledgeable reps. Made it all so easy.MARK V.
El cliente no dejó un comentario.ELIAS M.
El cliente no dejó un comentario.ITALA S.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.Anna J.
This is the best storage facility I've ever rented. The staff are very friendly and helpful. Joseh, jose and Ben jamin are the backbone of this company. Keep up the good work guys you are awesome.PAUL F. | Overall Experience
El cliente no dejó un comentario.TOMAS M.
El cliente no dejó un comentario.LEE R.
El cliente no dejó un comentario.FERNANDO P.
Un personal altamente calificado,Cortez,flexible y atentos a tus necesidades pero sobre todo buscan la forma de que el cliente quede satisfecho buscando una salida para el benéfico del cliente. Muchas graciasTeofilo R. | Overall Experience
Excellent customer service from the store employees (Josue Alvarado & co-employees) at 8500 Sepulveda Blvd., North Hills, CA 91343. Gracias.IVAN S.
I always have to return because I get over charge.ALEJANDRO G.
El cliente no dejó un comentario.NAJI N.
El cliente no dejó un comentario.Kimberlee H.
Benjamin is always helpful,... I always go to that location,...everyone is friendly!WYMAN K.
Carlos Santan was very helpful, courteous, informative and professional. Thanks Carlos!JAMES C.
Clone war man just like Benjamin great super guy superteam he's had a competition race This team I will put out to represent U-Haul imagine he just became a manager next two years he district manager that's for years he corporate manager great guy great team keep up the great workYORK M.
Ben the manager is always knowledgeable and Helpful , My go to place for Trucks !! AlwaysHOWARD H.
The experience was very good. I would rent from them again.WILLIAM B.
This Is The Best UHaul store in the Valley!JORGE G.
El cliente no dejó un comentario.Quentin C.
El cliente no dejó un comentario.Tara L.
I went to 6+ U-Haul locations and no larger vehicles and very poor choices . This one was excellent!!!!!!STEVEN S.
El cliente no dejó un comentario.CHARMAIN C.
El cliente no dejó un comentario.VALERIA C.
El cliente no dejó un comentario.ENARBOL G.
All staff at North Hills location were extremely helpful and courteous. Equipment hook-up was dbl checked prior to my departure.DAVID N.
I was so tired that day and I forgot the name of the employee that inspected the vehicle upon return, (George I guess). He was nice and very friendly. A refresher in a very exhausting day. Keep the great service. GraciasRicardorainier V.
El cliente no dejó un comentario.Ariel S.
Super helpful staff and the vehicle was clean/well maintained!Manuel C.
El cliente no dejó un comentario.RUBYROSE V.
El cliente no dejó un comentario.EMILJANO M.
Something happened to my booking and I could not pick up a keys after hours but likely there was a cashier and he helped me to finish up my reservation. 1 of July 2021VLADYSLAV S.
El cliente no dejó un comentario.BRETT B.
this location was good. original location sucked. why was reservation so messed up!Maria A.
I like the ease and quickness of dropping off and paying right where I parked. After a long day of moving, the last thing I want to do is wait line to pay. They come to me, which is really cool.NICK C.
El cliente no dejó un comentario.RICHARD W.
Been dealing with you all 20 years in the management field my self Manager here and his team go over a board for the customer anytime any day one percent one of the greatest customer service ever seen thumbs up to the new manager in one day to future district manager thank you very muchYORK M.
El cliente no dejó un comentario.JEFFREY C.
Excellent serviceJesse A.
Give Benjamin a raise. He is SO helpful. Above and beyond...AARON S.
El cliente no dejó un comentario.ENRIQUE D.
El cliente no dejó un comentario.GEOVANY M.
Great customer service and staff!!!JOSEF S.
El cliente no dejó un comentario.Mike J.
The clerk who helped me when I picked it up was excellent.ALICE R.
Prices too highChanele J.
El cliente no dejó un comentario.Anthony M.
This location and it's staff (manager Ben especially) is outstanding and I will rent from this location whenever possible! Great jobANGELA D. | Overall Experience
NingunoGuadalupe M. | Overall Experience
Me gusto graciasClara C. | Overall Experience
El cliente no dejó un comentario.Keleigh D. | First Impressions
Fast and Easy process.Jovanny C. | Online Move In
Manager was great!Matthew E. | Online Move In
Storage worked well and was handy for what I needed. The night I arrived the staff were not particularly helpful.Jane M. | Overall Experience
Staff really professional.GREG R. | First Impressions
El cliente no dejó un comentario.Lisa D. | Overall Experience
El cliente no dejó un comentario.grace c. | Overall Experience
El cliente no dejó un comentario.Kate R. | First Impressions
BY FAR THIS WAS THE MOST CONVENIENT AND EASY TO ACCESS STORAGE I HAVE EVER RENTED. I HAVE ALREADY RECOMMENDED IT TO FRIENDS.CHRIS L. | Overall Experience
El cliente no dejó un comentario.Kathryn K. | Online Move In
El cliente no dejó un comentario.CHRIS L. | First Impressions
The storage is convenient and the price was low. Great customer service unlike the horrible service I had for the truck renting.Arturo A. | First Impressions
No complain I always get good resultsAna L. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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